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Blue Dart Express Complaints & Reviews

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Updated: Nov 17, 2025
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 166

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N
n samuel
from Mumbai, Maharashtra
Jul 16, 2019
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Address: Vismaya building, infopark campus, phase 1, Ernakulam, Kerala, 682042

There are many courier than gets delivered to my address but this particular delivery person demands to comes to point away from office. By the time do comes to the delivery point he suggested he leaves the area saying i was late. At least he should come near the office gate like most delivery people. He just doing for his ease of work. Not considering whether recipient can reqch to him on such short notice. This have happening for couple of days now.

Please make areangement to make him deliver to exact address. My waybill number:[protected], reference no:[protected].
Blue Dart Express customer support has been notified about the posted complaint.
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From HDFC bank issue a debit card for me and your agent will call me and confirm my address and says your card will be dispatched tomorrow. But no one will call me and I have track my consignment and it is showing consignee out of station. But I at home .
Kindly check and delivered my debit card.
My way bill no. is - [protected].

delivery boy doesn't come to delivery address - Comment #3487045 - Image #0
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We got call from the bluedart courier that the courier will be delivered on 6-July-2019.But after that they never called or delivered the same.Please check the same.Its been repeating for 2-3times.Courier number AWB[protected]
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My tracking number is [protected]...my parcel status is out for delivery ...delivery boy call to my number and ask the address I told after that he is not response my call I want my parcel I want a immediate delivery or tomorrow morning
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Hi, I am not available at the delivery address whuch is mentioned on my citi bank post.

Please provide it on the below address-
House No.-8, luxury pg, kirti nagar, sector 15, part 1 gurugram haryana
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My courier came to me on 10th jul bt i told customers care to arrange delivery in Friday 12jul bt not given still now.
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    K
    konica nandwal
    from Bhopal, Madhya Pradesh
    Jul 16, 2019
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    Address: 183, 4th Floor, Sri Sai Harsha Tower, Opp. to Forum Neighbourhood Mall, Whitefield, Bangalore, Karnataka, 560066

    My kihome pillow order with order id - [protected] was to be delivered on 15th july, 2019. I got a message that my order is out for delivery and will be delivered by s amaresh at +91 [protected]. I continuously tried him but he disconnected the call every time and my order status is showing he tried to deliver but my office was closed. My office was open till 7 pm and if it was closed why he didn't call me. Even today he is not picking my call. Kindly look into the matter asap as my order is paid.
    Blue Dart Express customer support has been notified about the posted complaint.
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    Shipment is not delivered as it is showing "Undelivered Shipment Held At Location". Please contact me as my work location will change in a week. My bill no: [protected]
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      A
      Ambidwive
      from Unnao, Uttar Pradesh
      Jul 15, 2019
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      Address: Lucknow, Uttar Pradesh, 226021

      The shipment wasn’t delivered saying as prohibited area - Restricted for delivery .
      They didn’t even contacted me once to ask for the directions or anything and just sent a simple message to me - ‘prohibited area ‘
      How can they do that without contacting me once . I did put a landmark so that they don’t find any difficulty in finding the address .
      This is unbearable .
      +1 photos
      Blue Dart Express customer support has been notified about the posted complaint.
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        J
        Jayashree Sundaram
        from Delhi, Delhi
        Jul 15, 2019
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        Address: Banjara Layout Main Road, Horamavu, Bangalore, Karnataka, 560043

        My particular consignment has not been delivered but i am surprised to see status changes.
        There is no call or even an attempt by the delivery person to get in touch and directly changing status to consigne not available is an easiest excuse.
        Very bad experience and is happening the 2nd time.
        Very keen to see what they change promptly on their status tracker.
        Blue Dart Express customer support has been notified about the posted complaint.
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          K
          Krushna Chandra Dikhit
          from Mumbai, Maharashtra
          Jul 12, 2019
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          Address: PURI, 752001

          My waybill no : [protected]
          Reference no : 12979419

          This parcel is expected to be delivered on 11/07/2019. But according to puri blue dart courier service is saying to me delivery will be on 15/07/2019. I am dissatisfied for this. Why i will wait for extra 5 days.

          My demand is the parcel should deliver to me on today.

          My mobile no is - [protected]
          +1 photos
          Blue Dart Express customer support has been notified about the posted complaint.
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          Sir mara corear paytm ka mara adras missing hoga lokason nahi hoo rah ha sir mara Bill no-[protected].sir mara adras. NIRANJAN DAS. 165/a/1.B.GT ROOD GOLDEN CANTA LILIA.HOWRAH. PIN 711204 WAST BANGL.
          Reply
          Not yet received my courier..to my address ...for what sake does it held in hyderabad..asking for department or extension number...
          Reply
          Shipment earlier was returned due to address not located. Same is happening 2nd time. I had not received any call. Several time Blue dart delivered four on my address. Address again given below.
          Please deliver shipment.
          Contact no if required
          [protected]/ [protected]e
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            N
            nlsekhar
            from Gurgaon, Haryana
            Jul 12, 2019
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            Address: 560016

            Hello team,

            I didn’t received my courier from blue dart, my awb number [protected]. However i received a message like your citibank rewards item (S) has been delivered at your address on 11/07/2019 through blue dart vide awb no [protected].
            Please let me know why i received this message.

            I don’t know who is that suman
            Note: i didn’t received any call from blue dart
            Blue Dart Express customer support has been notified about the posted complaint.
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              A
              Arunbobby
              from Kallakkurichchi, Tamil Nadu
              Jul 11, 2019
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              I have received a text saying that my credit card will be delivered today but i didn't got any call from any blue dart delivery executive but when i see tracking details it shows that status is c'nee shifted from given address. How come you not contacting the consignee give such status, i want this issue to be resolved asap, and also suggesting to give delivery executive contact details to the consignee.
              Blue Dart Express customer support has been notified about the posted complaint.
              Jul 13, 2019
              Updated by Arunbobby               Blue dart has to deliver me my credit card on 10th july 2019 but they didn't deliver it and given the status that consignee has shifted from address without even contacting me and they again said it will be delivered again on 11th July 2019 the delivery executive gave a missed call at 12:48 pm instead of calling me and updated the status as consignee shifted from address as earlier he has done but immediately I called him at 12:50 pm within 2mins but he didn't lift the call at all I had tried so many times but he didn't lifted the call why blue dart is so irresponsible about this I want this issue to be resolved ASAP
              View replies
              The captioned AWB NO. BOOKED on 8th July. It is learnt received by bluedart office on 10th july. Upon contact your office personal informed that will deliver on 12th. Very bad service in your part. Ordinary post is better.
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                D
                Drjeejesh
                from Nadapuram, Kerala
                Jul 11, 2019
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                Address: Jisha Nivas, puthuppanam,Vadakara, Kozhikode, Kerala, 673105

                Dear sir
                Icic bank had sent me letter through blue dart courrier service.
                The courrier service people called by phone and told they cannot deliver to my place.
                I told them to give letter to a shop which is adjacent to the blue dart office.
                They have not delivered the letter. I got a message that i am not available.
                This is very clearly a irresponsible attitude by the service provider even though i was present.
                I already informed to icici bank head office.
                How can they sent valuable documents through your service.
                Either you have to deliver the document or i have to take action against this and i will definitely publish in social media
                Regards
                Blue Dart Express customer support has been notified about the posted complaint.
                View replies
                Right
                Reply
                I am sonam I don't like this product this is totally different and defect this product please refund my money
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                Your delivery boy of Ranchi named Nishant Seth contact no. - [protected] does not listened my instruction and his behavior was very rude and harsh towards me
                I request you to take action against him
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                  V
                  viveksharmadkm
                  from Mumbai, Maharashtra
                  Jul 11, 2019
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                  Address: Dibrugarh, Assam, 786101

                  Sir,
                  With deep regret i would like to submit a few facts towards your consideration-
                  1. I was supposed to receive a package from amazon, which showed out for delivery in your tracking id. I also got a mail regarding item regarding the same. The ref id is [protected]

                  2. I called up multiple times in the land line number of your local office which went unanswered. At last when the call was picked up the guy asked me about the ref id and responded me to pay additional amount for delivery of the item. The contact no is appended is[protected].

                  3. These instances create a bad image for a credible brand in the locality.

                  4. It is therefore requested that necessary action may be initiated at your end to resolve the grievance at the earliest.

                  Regards,

                  Vivek sharma
                  [protected]
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    C
                    Ckiit25
                    from Mumbai, Maharashtra
                    Jul 11, 2019
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                    Address: CIIRC-JYOTHY INSTITUTE OF TECHNOLOGY, TATAGUNI, BENGALURU-560082, 560082

                    Dear sir
                    My item with awb no. [protected] was suppose to deliver on 08/07/2019 but simply giving some reason on their website and not delivering my item. The pin code which are mention in address are 100% ok. As per government of india data but some time they simply update it is wrong. Wrong is with blu-dart not with any other. The item was dispatched on 07/07/2019 from gurgaon, haryana india. First way bill no. [protected]
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Jul 11, 2019
                    Updated by Ckiit25                     your person not coming to give my item simply they are telling, what they want in past they have delivered number of item, on 14th may 2018 i got item delivered by bluedart (waybill no.[protected]) and in march 2019 (Waybill no. [protected]) and last time [protected]/[protected],

                    PLEASE TELL YOUR PERSON TO CALL ME AND DELIVERED THE SAME AWB#[protected] or [protected]

                    I NOT HAVE RECEIVED ANY CALL FROM YOUR DELIVERY PERSON, THEN HOW HE UPDATED THE STATUS, ACTUALLY YOUR PERSON NOT WANT TO come
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                      N
                      nitishranjan1
                      from Delhi, Delhi
                      Jul 11, 2019
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                      Service experience was very frustrating to me. I got my highly confidential documents in already opened parcel with delayed by 6 days. Your service is highly insecure and that makes me more anxious. Its very unprofessional.
                      I will not recommend to other to send your highly secure confidential data with Blue Dart. Even now onward I am going to motivate others not to use your service.

                      My awb no is [protected].

                      Please take a serious action against concerned person.
                      +1 photos
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                        S
                        saranmss
                        from Surat, Gujarat
                        Jul 11, 2019
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                        Address: 560095

                        Bluedart cancelled my delivery of axisbank credit card. The shipment has every requirement that policy holds. Bluedart said "department and extension number missing". When personal number of recipient is available why blue dart needs something other.
                        Ask blue dart to deliver my shipment with in 24 hours.

                        Awb:[protected]

                        When i approached the nearest branch, officials are pointing out to some random offices.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          D
                          dileep35700
                          from Delhi, Delhi
                          Jul 11, 2019
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                          Resolved

                          Address: bommanalli, 560068

                          My credit card is shipped from mumbai to bangalore on 7 and it was supposed to be delivered as on 10july2019 but the courier boy is denied to give parcel to me and i did not call from blue dart. There is no customer service, if i try to customer service number there is no response, they may do fraud transation on my credit card please take action against this is want my credit card on a urgent basis.

                          They have sent message saying that courier is delivered at 1.40 pmon 10thjul2019 to umpathi, but i dont no who is uma pathi and i did not recived credt card yet.
                          +1 photos
                          Jul 11, 2019
                          Complaint marked as Resolved 
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            G
                            Goutam Thukral
                            from New Delhi, Delhi
                            Jul 10, 2019
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                            My friend Arshdeep Singh bought A1 smart watch from Blue Dart / DHL quality of which was not upto the mark and he wishes to Return the product.
                            Blue Dart Customer care is not picking up.

                            Details of delivery are as following

                            Waybill No- [protected]
                            Reference No[protected]
                            Delivery date - 10 July 2019

                            It is required to return the product.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              A
                              Ashwini Gagana
                              from Mumbai, Maharashtra
                              Jul 10, 2019
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                              Address: Aster cmi hospital, kodigehalli gate, sahakarnagar post, bangalore 560092, 560092

                              Dear sir,
                              Am kiran k m, customer of bluedart on 7-7-2019 i ordered for sony earphone wireless bluthooth and i recieved today[protected] . Its really dissapointed why because they given me different product for me. Am not satisfied with that. Now kindly cancel my order and refund my money.
                              Below is a product details for your reference

                              Reference ID : 08JUL432
                              Order ID : 6896176
                              Tracking ID : [protected]
                              Contact number : [protected]
                              NAME : KIRAN KM
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                M
                                Mandalapu Adithya
                                from Bengaluru, Karnataka
                                Jul 10, 2019
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                                Address: Sri Satyanarayana Pg, near axis bank atm, balaji layout, marathahalli, 560037

                                My order Id. [protected], courier boy name is RAMESH KUMAR S N, contact number is [protected], I got the message regarding the courier is out for delivery, after 2 hours I got the message telling DELIVARY ATTEMPTED. I didn't even received call from the boy, I am trying to call this guy but he is not attending my call, same thing happened with another order also. Please send my courier
                                +2 photos
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                                  K
                                  Kunal kiran
                                  from Bengaluru, Karnataka
                                  Jul 10, 2019
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                                  Address: Vijayanagar BANGALORE, Bangalore, Karnataka, 560040

                                  I have got a message that product will deliver by 6th july 2019 5pm n till now i haven't recieved the product.. N if i check the status it's saying nobody is there at the provided address.. Almost everyone is there at home i dono how u people are saying this. Please i request you to deliver soon as possible as i have my friend birthday n i need to gift.
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  View replies
                                  Return reason: Product is totally different in design.
                                  Watch is very bad quality.
                                  So i was return the product and
                                  I want refund my money.
                                  Reply
                                  Against this AWB # only documents received in Bangalore airport hub, but parcel is not arrival & customer care peoples also dont know the exact status against this shipment
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                                    S
                                    Sarfaraz Hussain Khan
                                    from Sheoganj, Rajasthan
                                    Jul 10, 2019
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                                    Address: Golghar, Gorakhpur, Gorakhpur, Uttar Pradesh
                                    Website: www.bluedart.com

                                    Delivery boy not able to find my address and he also didn't make any call for address. Just update at the status online. I find many numbers online through google and call at all numbers but all is invalid. At one number when i call then phone is ringing but no pick my call and i call three times again and again. It is the worst courier service in this city.
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    Jul 12, 2019
                                    Updated by Sarfaraz Hussain Khan                                     No response till this time from Blue Dart.
                                    View replies
                                    Awb no [protected].did not get upto now. When checking its showing that there is no consignee in this name.
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                                      E
                                      Encardio
                                      from Mumbai, Maharashtra
                                      Jul 10, 2019
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                                      wrong remark customer requested future delivery: hal

                                      Address: A-7,Industrial Estate Talkatora Road, Lucknow, Uttar Pradesh, 226011

                                      Please see the below way bill no and shipment status, you have mention wrong status (Customer requested future delivery) without any conversation from us, please mention our complain and give complain number, please give clarification and don’t mention this type of remark in future, please coordinate with us and arrange delivery.

                                      Bill no. [protected]...
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                                      S
                                      Srikanth Penchala
                                      from Hyderabad, Telangana
                                      Jul 10, 2019
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                                      Address: 506001

                                      Waybill no
                                      [protected]

                                      Status
                                      Misrouted-delivery delayed

                                      Expected date of delivery 09 jul 2019 more details
                                      Shipped
                                      In transit
                                      Delivered
                                      Shipment details
                                      Status and scan
                                      View map
                                      Status and scans
                                      Location details date time *
                                      Chennai airport hub misrouted-delivery delayed 09 jul 2019 16:48
                                      Chennai airport hub shipment arrived at hub 09 jul 2019 12:11
                                      Ground warehouse shipment further connected 09 jul 2019 11:21
                                      Hyderabad hub contact customer service 08 jul 2019 17:57
                                      Cod processing centre ii shipment further connected 05 jul 2019 06:35
                                      Cod processing centre ii shipment arrived 05 jul 2019 01:32
                                      Cod processing centre i shipment picked up 04 jul 2019 18:34
                                      +3 photos
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