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Blue Dart Express Complaints & Reviews

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Updated: Oct 27, 2026
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Blue Dart Express reviews & complaints page 168

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S
sambitg
from Kolkata, West Bengal
Sep 8, 2019
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Address: BLUE DART EXPRESS LTD BENGAL INTELLIGENT PARK, BUILDING ALPHA, 1ST FLOOR, BLOCK-EP & GP, SECTOR-V, SALT LAKE ELECTRONICS COMPLEX. KOLKATA-700091, 700096
Website: www.bluedart.com/web/guest/trackdartresult

Bluedart courier failed to deliver my package which came from delhi 2 days ago
Status-entry is restricted prohibited area package cant be delivered 7 sept 2019 time-22:28
Received no calls, sms, emails from any delivery person, i need this issue to be resolved immediately.
Hi,

I have not received my parcel yet which had waybill number as a [protected]. Also, it was showing the status as transit and expected delivery date as 3-sep. Please assist.

Thanks.
SELVARAJ
12345678901's reply, Sep 8, 2019
Waybill No
36655747424

Status
No Such Consignee At The Given Address

Expected Date of Delivery 03 Sep 2019
Shipped
In Transit
Delivered
Shipment Details
Status and Scan
View Map
Waybill No 36655747424
Pickup Date 31 Aug 2019
From Gurgaon
To Bangalore
Status No Such Consignee At The Given Address
Expected Date of Delivery 03 Sep 2019
Reference No 22972565059
Bill Status Milestone Completed
I was sent an important courier through Blue Dart
Waybill No : [protected]
Reference No : DC[protected]
I am shocked to see that the delivery
Status is being wrongly reported by blue dart as "No such consignee at given address. "
I am available 24 hours at my address.
Hlo blue dart last year i have given the ielts exam and they send my trf from blue dirt i didnt get it they are saying contact blue dart yo get your certificate plz provide it to me its very important for me [protected]its my number call me i don't have your contact number and your number is not working plz help me
My order number is [protected] and though I was available all throughout this day and was out for delivery, the blue dart courier never contacted me Then, when I looked at my order status, it says that the consignee was not available. IAM shocked at their callous attitude and lack of concern for the customer.Kindly look into this matter and make this a customer friendly organization.Iam from Madurai, Tamil Nadu.My email address is; [protected]@gmail.com.
எனது வேபில் எண் [protected] இன்றுவரை கிடைக்கவில்லà¯�...⇄ அது எங்கே இருக்கிறது என்பதை கண்டறிந்து உடனே கிடைக்கச் செய்ய வேண்டும் ...
எனது கைபேசி பார்சல் ஒன்று Snapdeal நிறுவனம் மூலம்... bluedart ல் ( வேபில் எண் [protected] ) அனுப்பி வைக்கப் பட்டு இன்று வரை என் கைக்குக் கிடைக்கவில்லà¯�...⇄ ( 02 /01/2020 அனுப்பி வைக்கப் பட்டதாக வரைபடம் கூறுகிறது ...இன்றோ தேதி 21/01/2020 ) இதனைக் கண்டறிந்து கிடைக்கச் செய்யும் படி வேண்டி விரும்பி கேட்டுக்கொள்à®...⇄ ...
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    A
    Anish Ahemad M Ansari
    from Mumbai, Maharashtra
    Sep 8, 2019
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    Address: Happa Industrial Area, Jamnagar., Jamnagar, Gujarat, 361008

    Dear sir,
    I had booked a product from amazon on 1 september and it was delivered to the near blur dart office within my city on 3rd september. On 5th september it showed my order was out of delivery but i didn't got any call or information related to that and they even mentioned that "customer moved" excuses as per below provided screenshot of each and every track. On 7th september i called the blue dart office, jamnagar to check what is going on with my product. The guy picks up the call and says that we have your order with us but the delivery was not able to take place die to some address update issue... Like really is this the way u answer and after that the guy said that they will charge 3-rupees. When i asked what was the real matter they didn't answered properly and said i[censored] want your product then pay us the chargea for address update or else keep on waiting and ended the call. I am really disappointed with the services provided by blue dart if this keeps on going i will quit blue dart # forever. I want my # product as soon as possible. I have been waiting for it since last 6 days for no reason. I have paid already 70 rupees for delivery now i am not gonna pay any single penny. I want my problem solved within 1 day of time. # your policy and i want action taken on the blue dart office employees.
    Blue Dart Express customer support has been notified about the posted complaint.
    Company give me fool reason for delay order...my order not give... expect date is gone...my order not give... delivery boy try cheat me..
    I ordered the watch and received something else. I received a fake watch of brand Tomo and I need to get an immediate refund
    Order number-664
    Ref:535353
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      P
      Pradip Kumar Pk
      from Solim, Goa
      Sep 7, 2019
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      Address: taleigaon panaji goa, 403002

      Pfb fake update about awb

      There is updated that consignee is not available this is wrong and fake update by your courier guy. I was at home only he has called me and told directly over the that he dont know address come to office and collect the parcel. If your guys are not know about such famous and well located addresses that means they are not capable for that job why you peoples have kept them. So i told him that your problem i have paid a courier charges to you, you need to deliver to my place he told me aapko courier chahiye to aao nahi to wapas bhejta hu n all was talking rudely. Hence this update is wrong that consignee was not available i was home only. I want my courier within 2 days at my place i will not come to ur place. Otherwise i will lodge an complaint against you in consumer court.
      Blue Dart Express customer support has been notified about the posted complaint.
      My Name Taranveer Chaudhary Today i have a text sms when i check online courier status then My product out of delivery
      So please contact me earlier
      [protected]

      My waybill no [protected]
      The Bank cheque book courier was delivered to some unknown person in my appartment.Without my signature he delivered cheque book.I e recieve the cheque book and debit card, i want the delivery boy to call to my number and deliver the cheque book with my signature.
      [protected]
      Courier boy number [protected]

      Blue dart vide [protected]
      Mis behaved I have call recording
      I against police complain and company against
      Dear sir, ICICI bank send to my check book before one month and i didnt receive till now.
      I am checking status through this website https://www.bdtracking.in/
      I havent receved my consignment. pod number is [protected]. When I entered the number in tracking it shows that someone named George received the product on 7th of August. Yet I didn't received it
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        D
        Dilip5842
        from Mumbai, Maharashtra
        Sep 6, 2019
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        Address: Gunjur palya gunjur post varthur hobli, 560087
        Website: BLUEDART

        My shipment status is showing that courior delivered
        But i have not been recived any courior
        Recipents name is vinay
        I dont know such kind of person
        Its an bank confidentional courior
        Delivery boy havent cantacted my number also
        I am trying to camplaint costumer care but no response from there
        Hthis is a worst service from bluedart delivery boy
        Blue Dart Express customer support has been notified about the posted complaint.
        Jan 04, 2020
        Updated by Dilip5842
        Cleared
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          Dikshant Patel
          from Ahmedabad, Gujarat
          Sep 6, 2019
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          I have done call 5 time on your customer care number. Every assistant told wait today is definitely done ur delivery. I have some work than after i m at home hole day. But now your assistant told today is not possible because landmark is not available. This not far.. I m at dmart that time your delivery boy is not der.. What about my parcel. Plz sir or madam u have to take action about this i m safring hall day.. I take a leave on my job.. And than after i can't get parcel so plz do some thing and give me a call back.. Or arrange a call back from delivery executive
          Blue Dart Express customer support has been notified about the posted complaint.
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            J
            jasvirkaur78
            from Bengaluru, Karnataka
            Sep 6, 2019
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            Address: C 415, Parimala Riviera Apartment, Whitefield main road, 560066

            Dear sir or madam,

            Bluedart whitefield staff has misplaced my courier (It has my academic certificate) on 29th august 2019. My awb number is : [protected] and name: jasvir kaur. Bluedart delivery person has updated the shipment status as delivered to jasvir at 4:20pm on 29th august. When i tracked the status, i immediately called bluedart whitefield and lodged a complaint. Then they said we have handed over your courier to security guard. However my society security person are saying they have not received anything on my name on 29th august 2019. Moreover bluedart staff have not taken any action my complaint as well.

            I request you to resolve my issue as early as possible because its my academic certificate and your team has misplaced it. They should call or message me before delivering my courier to anyone.

            I hope you will take strict action against that delivery person who misplaced it and tell him to find it out immediately.
            Blue Dart Express customer support has been notified about the posted complaint.
            I had request for my card from axis bank it was supposed to deliver on 30 august 2019. But no body called us from Blue dart and i havr called to the customer care, they said they will deliver the product on monday but till today i didnt receive my product. This is not at all a good service for customer, pleasr look into our problem
            Hi, we are here to help! Please share with us your registered contact details and we will get back to you at the earliest.
            Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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              S
              Surz
              Sep 6, 2019
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              Address: Varanasi, Uttar Pradesh, 221001

              Hi,
              This is highly frustrating. I have been waiting for my courier which is always delivered by bluedart and for the 4th time i am getting message that is is not delivered due to incomplete address. I have been receiving couriers from other companies but blue dart doesn't seem to care about their customers and just give an excuse that it is not delivered. It is an urgent courier but due to carelessness and irresponsible blue dart employees i am suffering. I have written to them 5 times, there is no response. The phone number is never reachable. It is highly unprofessional. My awb no. Is [protected]. Please look into it urgently and help it get delivered. I dont want it to return to origin and then start all process again.
              Blue Dart Express customer support has been notified about the posted complaint.
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                Pradeep saini smart
                from Noida, Uttar Pradesh
                Sep 5, 2019
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                Address: Smart phone store near baba mobile moh chhasiayawara sikandrabad, Bulandshahr, Uttar Pradesh, 203205

                I have not receive my pan card. Pichle 30 din me kitni bar mene order track kiya pr mujhe dikhaya ki sikandrabad me 27/09/19 ko aa gya h ff bhi delivery date 01/09/19 dikha rha h tha mene wait kiya pr aaj 1/09/19 ko bhi 4 din extra ho gye mujhe pan card ki wajah se already bhut lose ho chuka h so plz help me...mere pass na koi banda aya or na hi koi call jaldi jldi mera pan card mujhe delivered kra do, .…..🙏🙏🙏🙏

                Data updated for PAN GDIPS2012D. Card sent by BLUE DART AWB [protected]. Expected del dt. 01/09/19.
                Blue Dart Express customer support has been notified about the posted complaint.
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                  S
                  soumuya
                  from Mumbai, Maharashtra
                  Sep 4, 2019
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                  Address: Kolkata, 700084
                  Website: www.hp.com

                  My name samir kumar halder
                  My waybill no is [protected]
                  My order number is[protected]
                  Order date-28.08.2019
                  Expected delivery date-02.09.2019
                  Product is hp all-in-one 20 c434il desktop
                  Order reason: it takes too much time and i changed mind not to take this item. I chose the above mentioned model and ordered the same through online, but after ordered that, i saw that the product does not fulfill my requirements. So i want to cancel my ordered item at any cost, besides the tentative date of arrival is 02.09.19 but since today no such informative call has been arrived yet. So please cancel my ordered item and by contacting with the sender please make arrangements to refund my money. I want to cancel my ordered item.
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    N
                    Nisha bhatgaonkar
                    from Mumbai, Maharashtra
                    Sep 4, 2019
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                    His is drawn to your attention to the unsatisfactory pick up service from your company. We had scheduled a pick up from bangalore to pune on 23rd aug 2019, friday, token number was # 32277.

                    We were requested to pick our parcel on the same day at 4 pm. As we had an exhibition and closure time was around 4.30 pm. We also had a flight in the evening for the same day. We had taken many follow up from 4 pm. We also got one call from pick up boy that he will reach us within 10 to 15 minutes. We called him many times, but he didn't receive our call. We were taking many follow up from customer care too, but from their side, we had not been getting any updates for exact pick-up time. Around 5 pm we got another call from the same courier boy he said he was not able to collect our parcel and another boy will call you to pick your parcel. He shared that person contact number. Again the same thing happens to us that he was not received our call. After many calls, around 6.30 pm he again shared a third person number to contact for our pick up. We contacted that person too. He was updating us that he needs more 45 mins. To reach a pickup point. Due to this 3 hrs delay, we were cancelled your pick up service.

                    In this follow-up and calls, we were wasted our 3 hrs time. During this period we had not received a single update from your side regarding the delayed in pick up time. This is very unprofessional as we put our trust in you. We hope you will respect the time frame of your customers.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      S
                      SumanthUrs
                      from Bengaluru, Karnataka
                      Sep 4, 2019
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                      Hello,

                      Worst service from blue dart express
                      Undelivered passport to the specified address

                      Blue dart received shipment on 22 august and i am not aware of waybill number

                      Blue dart tried delivering shipment from 7 days, but they couldn't able to find the address

                      No one contacted me in 7 days and now they have returned back to origin address

                      Blue dart ramamurthy nagar is the worst service
                      Please help me to get my passport as early as possible

                      Thank you
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        M
                        Mallesh rajappa
                        from Bengaluru, Karnataka
                        Sep 4, 2019
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                        Address: No 42, 1st Floor, BHCS Layout, Near BMTC Bus Depot, Chandralayout, Bangalore -560040 Mobile No: 8884946211, Bangalore, Karnataka

                        Reference no: ebz[protected]
                        Waybill no [protected]
                        Boook date: 01.09.2019
                        Recipient : jayamallesh

                        We are booked was mi band 3 smart watch but they are sent m3 band so this product will be return and refund of my amount to my account.
                        Bank account details below the mention

                        Bank account details
                        Name: axis bank ltd
                        Account no: [protected]
                        Ifsc code: utib0003189
                        Branch : chandra layout
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          A
                          Ankitcsjain
                          from Tezpur, Assam
                          Sep 3, 2019
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                          Address: RGPPL, 2nd Floor, Land Mark Building, Sector-2, Noida, 201301

                          We have submitted five no. of daks addressed to Mumbai on 31st August, 2019 at 1:45 PM at your agency located at B-10, Sector-16, Electronic Nagar, Noida-201301.

                          In order to ensure the urgent delivery of Dak by Monday morning i.e. upto 2nd September, 2019, we was opted your urgent service by paying extra total amount i.e. Rs.4125. The bar code on the service slip is AWB No. [protected], 462, 473, 484, 495 .

                          The agency was committed to delivered the Dak by Monday morning but the status of delivery of all the Dak on Tuesday i.e. 3rd September, 2019 is still pending. In this regard we talked with the agency and they people not respond properly.

                          Further, addressee of the Dak is also mismatched, due to wrongly affixing of Bar Code.

                          We are highly dissatisfied with the service of Blue Dart . Further, Company faced lot of problem because of poor service of Blue Dart. Accordingly, you are requested to take the appropriate action against that agency and also refund the money charge from us by making false promises.
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            A
                            Avnoj Dhillon
                            from Sikar, Rajasthan
                            Sep 3, 2019
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                            Address: Ward no. Near railway station, Sri Ganganagar, Rajasthan, 335062

                            My courier from british council was to come tomorrow but it delivered at wrong place. So i'm requesting to re-send my courier at right place. Delivery man didn't call to me. Please resend my courier of british council as soon as possible.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              S
                              Sameergrover
                              from Mumbai, Maharashtra
                              Sep 3, 2019
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                              Address: Bathinda, Punjab, 151001

                              Breakage of a component from the hard disk. It was a very important hard disk of a computer attached to an expensive eye equipment. So we trusted blue dart service to pack it properly and send it from bathinda to delhi. We were shocked to find out that they had packed in an ordinary pack without a bubble wrap and any hard box. It is a case of mistrust and it is unforgiving for professional like blue dart to behave like this. We had to pay for a new hard disk. We want compensation. Please forward this complaint to head office blue dart.
                              We need an answer and our grievance heard.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                K
                                Ketan Sawant
                                from Mumbai, Maharashtra
                                Sep 3, 2019
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                                Resolved

                                Address: Mumbai City, Maharashtra, 400037

                                Hello,

                                I received call today from blue dart courier boy for delivery for credit card, he said me come to pickup the delivery for antop hill church but i told him this place is not near from me and i am not available home u can deliver the near to home. He told require aadhar card to verify, i said i have at home but he denied to deliver, he ask me your working with allied digital and cut the phone. Also call i back him 2 time to confirm my office address.

                                As as check the courier status, it is showing incorrect address, this very bad service from bluedart, the courier don't have eticates how to talk and other couires are done the delivery near by home.

                                Way bill no: [protected]
                                Nov 7, 2020
                                Complaint marked as Resolved 
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  Sumeshkumar Malhotra
                                  from Allahabad, Uttar Pradesh
                                  Sep 2, 2019
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                                  As per my memory mam i have already complaint against blue dart, sorry to say that mam same procedure by bluedart that same address they did not find for which i have complaints a few month ago. Mam is that a solution mam i know u r area possible person then why these blue dart employee take it so light. Ok mam no issue this will b last chance for them i m really gathering full information about all cases which they write address not found and make a big complaint against them
                                  My order no. Is [protected]
                                  Mob. No.[protected]
                                  Harsh electronics
                                  Shop no.10
                                  Old mc town hall market
                                  Near sheetla mata mandir
                                  Bahadurgarh
                                  Distt jhajjar
                                  Pin 124507

                                  Plz do needful mam i really y faith on u or i should have to make a step
                                  Thanks mam
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Very poor service blue dart your delivery boy is very useless
                                  Kuldeepsindhwal's reply, Aug 29, 2019
                                  My complaint is against your delivery boy
                                  Kuldeepsindhwal's reply, Aug 29, 2019
                                  Your delivery boy brought my bank cheque book and he called me at your address i told that the day before i changed the house so do you give me new home but your delivery boy say no and cut my phone and block my number.this is a blue dart service
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                                    S
                                    Suprakash.mitra
                                    Sep 2, 2019
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                                    Address: House# 191 (Ground Floor), Sector 51, Gurgaon, Haryana, 122001

                                    Confused with Blue Dart service, which is totally different from brand reputation, I'm mailing in expectation to get a solution. I contacted Blue Dart on 31st August 2019 and scheduled a pickup of very urgent document from Kolkata (700075), after getting confirmation of delivery at Gurgaon (122001) on 2nd of September 2019. (Way Bill# [protected]). Today whole day I keep on tracking and calling customer service regarding the delivery, but just like other local low cost service provider, the customer service executive repeated with scripted message of "we will do our best" and "we are informing the team to do it asap" but cant commit any time.

                                    I very well know that it would be delivered to me tomorrow or day after or any day in this week, but for this type of indefinite service INR 400/- has been charged for me? I could have gone to any so called local courier services and pay INR 80 to 100 for a third day delivery. My question is whether customers are charged extra for premium committed service or just to transport a document from one place to other, which is done by postal service also?
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      R
                                      Rajbir Sehrawat
                                      from Mumbai, Maharashtra
                                      Sep 2, 2019
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                                      Address: Palwal, Palwal, Haryana

                                      My Waybill no. Is [protected]
                                      My ref no. 21788746
                                      My Delivery address is already mentioned in your postal service.

                                      Delivery boy number is [protected]
                                      I have a msg from Bluedart
                                      (PALWAL Haryana)
                                      for delivery today so I Wait for the deliver boy,
                                      Approximately 04:30 PM a call me from [protected], when I receive this call then no answering,
                                      I Wait for the new call.
                                      After 5 to 10 minutes I call to deliver boy but not contact.
                                      After all 0 5.30pm I call again to this number [protected]
                                      He received my call.
                                      I Ask about my corrior to deliver boy politly but he was really talking with very bad Behavior & wrong language.
                                      So I'm very shocked.
                                      Why... If you are not comfortable with consumers then why do this Job?
                                      Please take a best (hard) Decision against This Delivery Boy. So next time all costumers have best service with You.

                                      Mr. Rajbir [protected], [protected]
                                      My email address is [protected]@gmail.com
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Sep 02, 2019
                                      Updated by Rajbir Sehrawat
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                                      InsuranceBlue Dart Express not delivery on time, very bad behavior of delivery boy.
                                      Blue Dart Express — not delivery on time, very bad behavior of delivery boy.

                                      1 Review
                                      Palwal, Palwal, Palwal District, Haryana, India
                                      Rajbir Sehrawat on Sep 2, 2019
                                      Mark as Resolved
                                      Waybill: [protected]

                                      My Waybill no. Is [protected]
                                      My ref no. 21788746
                                      My Delivery address is already mentioned in your postal service.

                                      Delivery boy number is [protected]
                                      I have a msg from Bluedart
                                      (PALWAL Haryana)
                                      for delivery today so I Wait for the deliver boy,
                                      Approximately 04:30 PM a call me from [protected], when I receive this call then no answering,
                                      I Wait for the new call.
                                      After 5 to 10 minutes I call to deliver boy but not contact.
                                      After all 0 5.30pm I call again to this number [protected]
                                      He received my call.
                                      I Ask about my corrior to deliver boy politly but he was really talking with very bad Behavior & wrong language.
                                      So I'm very shocked.
                                      Why... If you are not comfortable with consumers then why do this Job?
                                      Please take a best (hard) Decision against This Delivery Boy. So next time all costumers have best service with You.

                                      Mr. Rajbir [protected], [protected]
                                      My email address is [protected]@gmail.com
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                                        S
                                        Soniasahil
                                        from New Delhi, Delhi
                                        Sep 1, 2019
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                                        Address: 905,9th Floor, Pearl business Park, Netaji Subhash place, Pitampura, delhi-34, Near Fun cinema, New Delhi, Delhi, 110034

                                        I received the following massage as the premises is open and i received it without having any call for confirmation and delay from the delivery boy. Irresponsible behaviour, kindly look into the matter and arrange the delivery by monday.

                                        Your order from nua with blue dart awb# [protected] is undelivered as premise closed. To reschedule, please call please call[protected] from 9am-9pm mon-sat.
                                        Blue Dart Express customer support has been notified about the posted complaint.
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