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Blue Dart Express Complaints & Reviews

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Updated: Mar 17, 2026
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Blue Dart Express reviews & complaints page 168

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A
Anuja Dhoot
from Mumbai, Maharashtra
Jul 18, 2019
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Address: 14,Amod society,Ambika nagar,Gograswadi, Thane, Maharashtra, 421201

My airway bill no.[protected]
My shipment tracking is wrong updated as premises closed despite of being at my home. This is highly regretting and unprofessional. The tracking details should not be wrong ly updated at any case.
I have been waiting entire day for my courier to arrive.
I request you to look into the matter as early as possible and have my courier delivered today itself before any legal action is taken.
Blue Dart Express customer support has been notified about the posted complaint.
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    A
    Aniket Rastogi
    from Gurgaon, Haryana
    Jul 18, 2019
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    Address: Gurgaon, Haryana

    I ordered my phone on 16 July 2019 and until yesterday it was showing to be in transit and was due to be delivered today i.e. 18 July 2019(AWB: [protected]). Today morning i.e. 18 July 2019, the online tracking is displaying the status as "Delay caused beyond control". I tried reaching out to the customer care people but to no avail. That's such a poor logistic service by Blue Dart. I would be travelling from Saturday onwards and won't be back until a month. There won't be anyone to receive the product. Would file a complaint with the seller company not to dispatch products through Blue cart couriers.
    Blue Dart Express customer support has been notified about the posted complaint.
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      N
      Nitiniks
      from Agra, Uttar Pradesh
      Jul 18, 2019
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      Address: D-344 EWS MDDA COLONY DALANWALA DEHRADUN UK, Dehradun, Uttarakhand, 248001

      Iam Nitin kumar
      My order id 6964893
      Order Date: 16.07.19
      Delivery date: 18.07.19
      Product Name: bluetooth JBL headphone, charger, and 2 earphone
      Total amount:Rs 1499 (shipping)

      Return reason: Product JBL Headphone are not wireless and, charger and 2 earphone are not received in this packet
      So i was return the product and
      I want refund my money.
      Blue Dart Express customer support has been notified about the posted complaint.
      Jul 18, 2019
      Updated by Nitiniks
      Not Bluetooth JBL headphone

      Jul 18, 2019
      Updated by Nitiniks
      Not good quality
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        R
        rajgr5
        from Chennai, Tamil Nadu
        Jul 18, 2019
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        Address: 621306

        Hi sir so many times i'm facing the problem waybill number -[protected] still not delivered.. Delivery boy called my mobile on[protected] morning today that he busy tomorrow i he will deliver my courrierr like that he told i told k sir.. Yesterday morning[protected] i called to his mobile he told some other will deliver your courrier within evening he told still not delivered. Today morning i called to his mobile he told near ur home gate but now 2hrs over still not delivered... It's very urgent courrier and i'm feeling too much about this poor service... Pls help me. And while tracking waybill it's status showing consignee out of station why putting false statements...
        Blue Dart Express customer support has been notified about the posted complaint.
        Jul 18, 2019
        Updated by rajgr5
        Not resolved still in pending
        Jul 18, 2019
        Updated by rajgr5
        Thanks
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          A
          arindam209
          from Mumbai, Maharashtra
          Jul 17, 2019
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          Address: 122102

          Last two days my product not deliver.
          Consignment no:[protected]
          Reasons[protected] at 9pm try to deliver in office when office is closed.
          Reason[protected] at 3.20pm evening he didn't find me (Where my two mobile no is mentioned and there is reception also)

          I called customer care 50 times every time same commitments we will try to deliver today as our best.
          Simply sitting in ac room make false commitments and continue

          Don't worry try this harassment to peoples and make world largest delivery company.
          All are rejected bluedart such a day will come.
          Blue Dart Express customer support has been notified about the posted complaint.
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            R
            Resmipc
            Jul 17, 2019
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            Address: 600119

            My hdfc bank credit card shipment tracking no. Awb [protected] is not delivered due to "prohibited area-entry restricted for delivery"

            I have given below address for delivery to wipro main officce
            Elcot sez, survey no. 602/03,
            Elcot sez, shollinganallur,
            Chennai, tamil nadu 600119,
            India

            Request you to please deliver the above shipment no, in wipro another office located in same area sholinganallur tamilnadu

            Kindly below address for your delivery purpose.

            Wipro limited
            475 a, old mahabalipuram road,
            Wipro street, elcot sez,
            Sholinganallur, chennai,
            Tamil nadu 600119,
            India

            Thank you.
            Blue Dart Express customer support has been notified about the posted complaint.
            Your ludhiana employees are so unfrielndly with the customers as rules are made for customer service not for there own satisfaction(one of the employee name gaba is not the responsible person to handle customers queries ) my contact no [protected] name prem sagar date[protected]
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              R
              Ramsrikanth
              from Delhi, Delhi
              Jul 17, 2019
              Resolved
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              Resolved

              Address: Building number 9, Raheja mindspace, Madhapur, Hyderabad, Telangana, 500081

              No person contacted me about delivery. But the status in the tracker changing hour to hour. This is the 2nd time happening this way. My order is returning to distributor. When i tried to contact customer care, no one answered the call. Some numbers mentioned in website also fake. Who to contact about this?
              Jul 17, 2019
              Complaint marked as Resolved 
              Today I got a call from blue dart saying that they will deliver my order tomorrow evening
              Blue Dart Express customer support has been notified about the posted complaint.
              Please return my good and refund my money as the quality of product is very bad.
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                B
                Bhaktiwagh
                from Pune, Maharashtra
                Jul 17, 2019
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                Address: Nashik, Maharashtra

                Dear sir, mam
                I ms. Bhakti prashant wagh getting continue msg of the atm card delivery but since i am unable to track it... Kindly courier my atm card to my residence address. I am not able to contact to bank also... Since my address is different. Waybill no:[protected], and current status is : returned to orgin at shippets request. I am not able to understand what is the matter of this things... Kindly contct me as soon as possible. I have contected u people many times only bill rings of landline no one pickups d call.
                Hope my query will be solved as soon as possible.
                Blue Dart Express customer support has been notified about the posted complaint.
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                  T
                  Tushar Kainth
                  from Mumbai, Maharashtra
                  Jul 17, 2019
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                  Address: 426avtar nagar, 14401

                  The product shown in display is different and the product which delivered is different so i want to return my product and want my money because i need a better products than these so please take my return policy it is very nice if you helping me to resolve my problem so please take my complaint and send my money back to me i am very thankful of you
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Dear Sir/Madam,
                  we had dispatched our courier from Mumbai (Kurla) to Delhi on[protected].
                  but still not received. here with i am sharing you POD no. [protected]
                  kindly let me know the status of my courier.

                  From
                  Sameer Kadam.
                  [protected]
                  [protected]@galpha.com
                  Tracking id [protected] not delivery my parsal not help blue dart offiec. Parsal namae vaibhav deshmukh ata andhrud po lonigavli ta mehkar di buldana paraal is kotak mahindra bank
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                    N
                    n samuel
                    from Mumbai, Maharashtra
                    Jul 16, 2019
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                    Address: Vismaya building, infopark campus, phase 1, Ernakulam, Kerala, 682042

                    There are many courier than gets delivered to my address but this particular delivery person demands to comes to point away from office. By the time do comes to the delivery point he suggested he leaves the area saying i was late. At least he should come near the office gate like most delivery people. He just doing for his ease of work. Not considering whether recipient can reqch to him on such short notice. This have happening for couple of days now.

                    Please make areangement to make him deliver to exact address. My waybill number:[protected], reference no:[protected].
                    Blue Dart Express customer support has been notified about the posted complaint.
                    From HDFC bank issue a debit card for me and your agent will call me and confirm my address and says your card will be dispatched tomorrow. But no one will call me and I have track my consignment and it is showing consignee out of station. But I at home .
                    Kindly check and delivered my debit card.
                    My way bill no. is - [protected].
                    We got call from the bluedart courier that the courier will be delivered on 6-July-2019.But after that they never called or delivered the same.Please check the same.Its been repeating for 2-3times.Courier number AWB[protected]
                    My tracking number is [protected]...my parcel status is out for delivery ...delivery boy call to my number and ask the address I told after that he is not response my call I want my parcel I want a immediate delivery or tomorrow morning
                    Hi, I am not available at the delivery address whuch is mentioned on my citi bank post.

                    Please provide it on the below address-
                    House No.-8, luxury pg, kirti nagar, sector 15, part 1 gurugram haryana
                    My courier came to me on 10th jul bt i told customers care to arrange delivery in Friday 12jul bt not given still now.
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                      K
                      konica nandwal
                      from Bhopal, Madhya Pradesh
                      Jul 16, 2019
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                      Address: 183, 4th Floor, Sri Sai Harsha Tower, Opp. to Forum Neighbourhood Mall, Whitefield, Bangalore, Karnataka, 560066

                      My kihome pillow order with order id - [protected] was to be delivered on 15th july, 2019. I got a message that my order is out for delivery and will be delivered by s amaresh at +91 [protected]. I continuously tried him but he disconnected the call every time and my order status is showing he tried to deliver but my office was closed. My office was open till 7 pm and if it was closed why he didn't call me. Even today he is not picking my call. Kindly look into the matter asap as my order is paid.
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Shipment is not delivered as it is showing "Undelivered Shipment Held At Location". Please contact me as my work location will change in a week. My bill no: [protected]
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                        A
                        Ambidwive
                        from Unnao, Uttar Pradesh
                        Jul 15, 2019
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                        Address: Lucknow, Uttar Pradesh, 226021

                        The shipment wasn’t delivered saying as prohibited area - Restricted for delivery .
                        They didn’t even contacted me once to ask for the directions or anything and just sent a simple message to me - ‘prohibited area ‘
                        How can they do that without contacting me once . I did put a landmark so that they don’t find any difficulty in finding the address .
                        This is unbearable .
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          J
                          Jayashree Sundaram
                          from Delhi, Delhi
                          Jul 15, 2019
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                          Address: Banjara Layout Main Road, Horamavu, Bangalore, Karnataka, 560043

                          My particular consignment has not been delivered but i am surprised to see status changes.
                          There is no call or even an attempt by the delivery person to get in touch and directly changing status to consigne not available is an easiest excuse.
                          Very bad experience and is happening the 2nd time.
                          Very keen to see what they change promptly on their status tracker.
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            K
                            Krushna Chandra Dikhit
                            from Mumbai, Maharashtra
                            Jul 12, 2019
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                            Address: PURI, 752001

                            My waybill no : [protected]
                            Reference no : 12979419

                            This parcel is expected to be delivered on 11/07/2019. But according to puri blue dart courier service is saying to me delivery will be on 15/07/2019. I am dissatisfied for this. Why i will wait for extra 5 days.

                            My demand is the parcel should deliver to me on today.

                            My mobile no is - [protected]
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Sir mara corear paytm ka mara adras missing hoga lokason nahi hoo rah ha sir mara Bill no-[protected].sir mara adras. NIRANJAN DAS. 165/a/1.B.GT ROOD GOLDEN CANTA LILIA.HOWRAH. PIN 711204 WAST BANGL.
                            Not yet received my courier..to my address ...for what sake does it held in hyderabad..asking for department or extension number...
                            Shipment earlier was returned due to address not located. Same is happening 2nd time. I had not received any call. Several time Blue dart delivered four on my address. Address again given below.
                            Please deliver shipment.
                            Contact no if required
                            [protected]/ [protected]e
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                              N
                              nlsekhar
                              from Gurgaon, Haryana
                              Jul 12, 2019
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                              Address: 560016

                              Hello team,

                              I didn’t received my courier from blue dart, my awb number [protected]. However i received a message like your citibank rewards item (S) has been delivered at your address on 11/07/2019 through blue dart vide awb no [protected].
                              Please let me know why i received this message.

                              I don’t know who is that suman
                              Note: i didn’t received any call from blue dart
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                A
                                Arunbobby
                                from Kallakkurichchi, Tamil Nadu
                                Jul 11, 2019
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                                I have received a text saying that my credit card will be delivered today but i didn't got any call from any blue dart delivery executive but when i see tracking details it shows that status is c'nee shifted from given address. How come you not contacting the consignee give such status, i want this issue to be resolved asap, and also suggesting to give delivery executive contact details to the consignee.
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Jul 13, 2019
                                Updated by Arunbobby
                                Blue dart has to deliver me my credit card on 10th july 2019 but they didn't deliver it and given the status that consignee has shifted from address without even contacting me and they again said it will be delivered again on 11th July 2019 the delivery executive gave a missed call at 12:48 pm instead of calling me and updated the status as consignee shifted from address as earlier he has done but immediately I called him at 12:50 pm within 2mins but he didn't lift the call at all I had tried so many times but he didn't lifted the call why blue dart is so irresponsible about this I want this issue to be resolved ASAP
                                The captioned AWB NO. BOOKED on 8th July. It is learnt received by bluedart office on 10th july. Upon contact your office personal informed that will deliver on 12th. Very bad service in your part. Ordinary post is better.
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                                  D
                                  Drjeejesh
                                  from Nadapuram, Kerala
                                  Jul 11, 2019
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                                  Address: Jisha Nivas, puthuppanam,Vadakara, Kozhikode, Kerala, 673105

                                  Dear sir
                                  Icic bank had sent me letter through blue dart courrier service.
                                  The courrier service people called by phone and told they cannot deliver to my place.
                                  I told them to give letter to a shop which is adjacent to the blue dart office.
                                  They have not delivered the letter. I got a message that i am not available.
                                  This is very clearly a irresponsible attitude by the service provider even though i was present.
                                  I already informed to icici bank head office.
                                  How can they sent valuable documents through your service.
                                  Either you have to deliver the document or i have to take action against this and i will definitely publish in social media
                                  Regards
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Right
                                  I am sonam I don't like this product this is totally different and defect this product please refund my money
                                  Your delivery boy of Ranchi named Nishant Seth contact no. - [protected] does not listened my instruction and his behavior was very rude and harsh towards me
                                  I request you to take action against him
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                                    V
                                    viveksharmadkm
                                    from Mumbai, Maharashtra
                                    Jul 11, 2019
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                                    Address: Dibrugarh, Assam, 786101

                                    Sir,
                                    With deep regret i would like to submit a few facts towards your consideration-
                                    1. I was supposed to receive a package from amazon, which showed out for delivery in your tracking id. I also got a mail regarding item regarding the same. The ref id is [protected]

                                    2. I called up multiple times in the land line number of your local office which went unanswered. At last when the call was picked up the guy asked me about the ref id and responded me to pay additional amount for delivery of the item. The contact no is appended is[protected].

                                    3. These instances create a bad image for a credible brand in the locality.

                                    4. It is therefore requested that necessary action may be initiated at your end to resolve the grievance at the earliest.

                                    Regards,

                                    Vivek sharma
                                    [protected]
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      C
                                      Ckiit25
                                      from Mumbai, Maharashtra
                                      Jul 11, 2019
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                                      Address: CIIRC-JYOTHY INSTITUTE OF TECHNOLOGY, TATAGUNI, BENGALURU-560082, 560082

                                      Dear sir
                                      My item with awb no. [protected] was suppose to deliver on 08/07/2019 but simply giving some reason on their website and not delivering my item. The pin code which are mention in address are 100% ok. As per government of india data but some time they simply update it is wrong. Wrong is with blu-dart not with any other. The item was dispatched on 07/07/2019 from gurgaon, haryana india. First way bill no. [protected]
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Jul 11, 2019
                                      Updated by Ckiit25
                                      your person not coming to give my item simply they are telling, what they want in past they have delivered number of item, on 14th may 2018 i got item delivered by bluedart (waybill no.[protected]) and in march 2019 (Waybill no. [protected]) and last time [protected]/[protected],

                                      PLEASE TELL YOUR PERSON TO CALL ME AND DELIVERED THE SAME AWB#[protected] or [protected]

                                      I NOT HAVE RECEIVED ANY CALL FROM YOUR DELIVERY PERSON, THEN HOW HE UPDATED THE STATUS, ACTUALLY YOUR PERSON NOT WANT TO come
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                                        nitishranjan1
                                        from Delhi, Delhi
                                        Jul 11, 2019
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                                        Service experience was very frustrating to me. I got my highly confidential documents in already opened parcel with delayed by 6 days. Your service is highly insecure and that makes me more anxious. Its very unprofessional.
                                        I will not recommend to other to send your highly secure confidential data with Blue Dart. Even now onward I am going to motivate others not to use your service.

                                        My awb no is [protected].

                                        Please take a serious action against concerned person.
                                        Blue Dart Express customer support has been notified about the posted complaint.
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