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Blue Dart Express Complaints & Reviews

www.bluedart.com

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Updated: Feb 17, 2026

Complaints 10592

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944

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9648

Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Address: 122102

Last two days my product not deliver.
Consignment no:[protected]
Reasons[protected] at 9pm try to deliver in office when office is closed.
Reason[protected] at 3.20pm evening he didn't find me (Where my two mobile no is mentioned and there is reception also)

I called customer care 50 times every time same commitments we will try to deliver today as our best.
Simply sitting in ac room make false commitments and continue

Don't worry try this harassment to peoples and make world largest delivery company.
All are rejected bluedart such a day will come.

Blue Dart Express customer support has been notified about the posted complaint.

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Address: 600119

My hdfc bank credit card shipment tracking no. Awb [protected] is not delivered due to "prohibited area-entry restricted for delivery"

I have given below address for delivery to wipro main officce
Elcot sez, survey no. 602/03,
Elcot sez, shollinganallur,
Chennai, tamil nadu 600119,
India

Request you to please deliver the above shipment no, in wipro another office located in same area sholinganallur tamilnadu

Kindly below address for your delivery purpose.

Wipro limited
475 a, old mahabalipuram road,
Wipro street, elcot sez,
Sholinganallur, chennai,
Tamil nadu 600119,
India

Thank you.

Blue Dart Express customer support has been notified about the posted complaint.

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P

Prem Sagar Nanchahal

from Amritsar, Punjab

Jul 17, 2019

Your ludhiana employees are so unfrielndly with the customers as rules are made for customer service not for there own satisfaction(one of the employee name gaba is not the responsible person to handle customers queries ) my contact no [protected] name prem sagar date[protected]

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Address: Building number 9, Raheja mindspace, Madhapur, Hyderabad, Telangana, 500081

No person contacted me about delivery. But the status in the tracker changing hour to hour. This is the 2nd time happening this way. My order is returning to distributor. When i tried to contact customer care, no one answered the call. Some numbers mentioned in website also fake. Who to contact about this?

Jul 17, 2019

Complaint marked as Resolved

Today I got a call from blue dart saying that they will deliver my order tomorrow evening

Blue Dart Express customer support has been notified about the posted complaint.

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A

Aman Gagat

from Mumbai, Maharashtra

Jul 18, 2019

Please return my good and refund my money as the quality of product is very bad.

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Address: Nashik, Maharashtra

Dear sir, mam
I ms. Bhakti prashant wagh getting continue msg of the atm card delivery but since i am unable to track it... Kindly courier my atm card to my residence address. I am not able to contact to bank also... Since my address is different. Waybill no:[protected], and current status is : returned to orgin at shippets request. I am not able to understand what is the matter of this things... Kindly contct me as soon as possible. I have contected u people many times only bill rings of landline no one pickups d call.
Hope my query will be solved as soon as possible.

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Address: 426avtar nagar, 14401

The product shown in display is different and the product which delivered is different so i want to return my product and want my money because i need a better products than these so please take my return policy it is very nice if you helping me to resolve my problem so please take my complaint and send my money back to me i am very thankful of you

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S

sameer24

from Chennai, Tamil Nadu

Jul 17, 2019

Dear Sir/Madam,
we had dispatched our courier from Mumbai (Kurla) to Delhi on[protected].
but still not received. here with i am sharing you POD no. [protected]
kindly let me know the status of my courier.

From
Sameer Kadam.
[protected]
[protected]@galpha.com

V

[email protected]

from Mumbai, Maharashtra

Jul 17, 2019

Tracking id [protected] not delivery my parsal not help blue dart offiec. Parsal namae vaibhav deshmukh ata andhrud po lonigavli ta mehkar di buldana paraal is kotak mahindra bank

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Address: Vismaya building, infopark campus, phase 1, Ernakulam, Kerala, 682042

There are many courier than gets delivered to my address but this particular delivery person demands to comes to point away from office. By the time do comes to the delivery point he suggested he leaves the area saying i was late. At least he should come near the office gate like most delivery people. He just doing for his ease of work. Not considering whether recipient can reqch to him on such short notice. This have happening for couple of days now.

Please make areangement to make him deliver to exact address. My waybill number:[protected], reference no:[protected].

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J

Jai Sootwal

from Mumbai, Maharashtra

Jul 16, 2019

From HDFC bank issue a debit card for me and your agent will call me and confirm my address and says your card will be dispatched tomorrow. But no one will call me and I have track my consignment and it is showing consignee out of station. But I at home .
Kindly check and delivered my debit card.
My way bill no. is - [protected].

J

Jovin Basil

from Thiruvananthapuram, Kerala

Jul 16, 2019

We got call from the bluedart courier that the courier will be delivered on 6-July-2019.But after that they never called or delivered the same.Please check the same.Its been repeating for 2-3times.Courier number AWB[protected]

P

Prakash Rossi

from Chidambaram, Tamil Nadu

Jul 17, 2019

My tracking number is [protected]...my parcel status is out for delivery ...delivery boy call to my number and ask the address I told after that he is not response my call I want my parcel I want a immediate delivery or tomorrow morning

T

Tanvi Pasricha

from Mumbai, Maharashtra

Jul 17, 2019

Hi, I am not available at the delivery address whuch is mentioned on my citi bank post.

Please provide it on the below address-
House No.-8, luxury pg, kirti nagar, sector 15, part 1 gurugram haryana

P

Pinkle Mishra

from Mumbai, Maharashtra

Jul 18, 2019

My courier came to me on 10th jul bt i told customers care to arrange delivery in Friday 12jul bt not given still now.

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Address: 183, 4th Floor, Sri Sai Harsha Tower, Opp. to Forum Neighbourhood Mall, Whitefield, Bangalore, Karnataka, 560066

My kihome pillow order with order id - [protected] was to be delivered on 15th july, 2019. I got a message that my order is out for delivery and will be delivered by s amaresh at +91 [protected]. I continuously tried him but he disconnected the call every time and my order status is showing he tried to deliver but my office was closed. My office was open till 7 pm and if it was closed why he didn't call me. Even today he is not picking my call. Kindly look into the matter asap as my order is paid.

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J

jainkap07

from Mumbai, Maharashtra

Jul 17, 2019

Shipment is not delivered as it is showing "Undelivered Shipment Held At Location". Please contact me as my work location will change in a week. My bill no: [protected]

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Address: Lucknow, Uttar Pradesh, 226021

The shipment wasn’t delivered saying as prohibited area - Restricted for delivery .
They didn’t even contacted me once to ask for the directions or anything and just sent a simple message to me - ‘prohibited area ‘
How can they do that without contacting me once . I did put a landmark so that they don’t find any difficulty in finding the address .
This is unbearable .

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Address: Banjara Layout Main Road, Horamavu, Bangalore, Karnataka, 560043

My particular consignment has not been delivered but i am surprised to see status changes.
There is no call or even an attempt by the delivery person to get in touch and directly changing status to consigne not available is an easiest excuse.
Very bad experience and is happening the 2nd time.
Very keen to see what they change promptly on their status tracker.

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Address: PURI, 752001

My waybill no : [protected]
Reference no : 12979419

This parcel is expected to be delivered on 11/07/2019. But according to puri blue dart courier service is saying to me delivery will be on 15/07/2019. I am dissatisfied for this. Why i will wait for extra 5 days.

My demand is the parcel should deliver to me on today.

My mobile no is - [protected]

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M

Mohit Mms 9310783857

from Delhi, Delhi

Jul 16, 2019

Sir mara corear paytm ka mara adras missing hoga lokason nahi hoo rah ha sir mara Bill no-[protected].sir mara adras. NIRANJAN DAS. 165/a/1.B.GT ROOD GOLDEN CANTA LILIA.HOWRAH. PIN 711204 WAST BANGL.

S

Shabhari Narayan

from Noida, Uttar Pradesh

Jul 16, 2019

Not yet received my courier..to my address ...for what sake does it held in hyderabad..asking for department or extension number...

S

Sheo N P Singh

from Delhi, Delhi

Jul 16, 2019

Shipment earlier was returned due to address not located. Same is happening 2nd time. I had not received any call. Several time Blue dart delivered four on my address. Address again given below.
Please deliver shipment.
Contact no if required
[protected]/ [protected]e

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Address: 560016

Hello team,

I didn’t received my courier from blue dart, my awb number [protected]. However i received a message like your citibank rewards item (S) has been delivered at your address on 11/07/2019 through blue dart vide awb no [protected].
Please let me know why i received this message.

I don’t know who is that suman
Note: i didn’t received any call from blue dart

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I have received a text saying that my credit card will be delivered today but i didn't got any call from any blue dart delivery executive but when i see tracking details it shows that status is c'nee shifted from given address. How come you not contacting the consignee give such status, i want this issue to be resolved asap, and also suggesting to give delivery executive contact details to the consignee.

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Jul 13, 2019

Updated by Arunbobby Blue dart has to deliver me my credit card on 10th july 2019 but they didn't deliver it and given the status that consignee has shifted from address without even contacting me and they again said it will be delivered again on 11th July 2019 the delivery executive gave a missed call at 12:48 pm instead of calling me and updated the status as consignee shifted from address as earlier he has done but immediately I called him at 12:50 pm within 2mins but he didn't lift the call at all I had tried so many times but he didn't lifted the call why blue dart is so irresponsible about this I want this issue to be resolved ASAP

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K

Kalwani Ramesh Kumar

from Mumbai, Maharashtra

Jul 16, 2019

The captioned AWB NO. BOOKED on 8th July. It is learnt received by bluedart office on 10th july. Upon contact your office personal informed that will deliver on 12th. Very bad service in your part. Ordinary post is better.

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Address: Jisha Nivas, puthuppanam,Vadakara, Kozhikode, Kerala, 673105

Dear sir
Icic bank had sent me letter through blue dart courrier service.
The courrier service people called by phone and told they cannot deliver to my place.
I told them to give letter to a shop which is adjacent to the blue dart office.
They have not delivered the letter. I got a message that i am not available.
This is very clearly a irresponsible attitude by the service provider even though i was present.
I already informed to icici bank head office.
How can they sent valuable documents through your service.
Either you have to deliver the document or i have to take action against this and i will definitely publish in social media
Regards

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V

vkmm

from Surat, Gujarat

Jul 11, 2019

+2

Right

P

Piyush shahi

from Mumbai, Maharashtra

Jul 12, 2019

I am sonam I don't like this product this is totally different and defect this product please refund my money

H

he835207

from Delhi, Delhi

Jul 12, 2019

Your delivery boy of Ranchi named Nishant Seth contact no. - [protected] does not listened my instruction and his behavior was very rude and harsh towards me
I request you to take action against him

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Address: Dibrugarh, Assam, 786101

Sir,
With deep regret i would like to submit a few facts towards your consideration-
1. I was supposed to receive a package from amazon, which showed out for delivery in your tracking id. I also got a mail regarding item regarding the same. The ref id is [protected]

2. I called up multiple times in the land line number of your local office which went unanswered. At last when the call was picked up the guy asked me about the ref id and responded me to pay additional amount for delivery of the item. The contact no is appended is[protected].

3. These instances create a bad image for a credible brand in the locality.

4. It is therefore requested that necessary action may be initiated at your end to resolve the grievance at the earliest.

Regards,

Vivek sharma
[protected]

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Address: CIIRC-JYOTHY INSTITUTE OF TECHNOLOGY, TATAGUNI, BENGALURU-560082, 560082

Dear sir
My item with awb no. [protected] was suppose to deliver on 08/07/2019 but simply giving some reason on their website and not delivering my item. The pin code which are mention in address are 100% ok. As per government of india data but some time they simply update it is wrong. Wrong is with blu-dart not with any other. The item was dispatched on 07/07/2019 from gurgaon, haryana india. First way bill no. [protected]

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Jul 11, 2019

Updated by Ckiit25 your person not coming to give my item simply they are telling, what they want in past they have delivered number of item, on 14th may 2018 i got item delivered by bluedart (waybill no.[protected]) and in march 2019 (Waybill no. [protected]) and last time [protected]/[protected],

PLEASE TELL YOUR PERSON TO CALL ME AND DELIVERED THE SAME AWB#[protected] or [protected]

I NOT HAVE RECEIVED ANY CALL FROM YOUR DELIVERY PERSON, THEN HOW HE UPDATED THE STATUS, ACTUALLY YOUR PERSON NOT WANT TO come

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Service experience was very frustrating to me. I got my highly confidential documents in already opened parcel with delayed by 6 days. Your service is highly insecure and that makes me more anxious. Its very unprofessional.
I will not recommend to other to send your highly secure confidential data with Blue Dart. Even now onward I am going to motivate others not to use your service.

My awb no is [protected].

Please take a serious action against concerned person.

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Address: 560095

Bluedart cancelled my delivery of axisbank credit card. The shipment has every requirement that policy holds. Bluedart said "department and extension number missing". When personal number of recipient is available why blue dart needs something other.
Ask blue dart to deliver my shipment with in 24 hours.

Awb:[protected]

When i approached the nearest branch, officials are pointing out to some random offices.

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Address: bommanalli, 560068

My credit card is shipped from mumbai to bangalore on 7 and it was supposed to be delivered as on 10july2019 but the courier boy is denied to give parcel to me and i did not call from blue dart. There is no customer service, if i try to customer service number there is no response, they may do fraud transation on my credit card please take action against this is want my credit card on a urgent basis.

They have sent message saying that courier is delivered at 1.40 pmon 10thjul2019 to umpathi, but i dont no who is uma pathi and i did not recived credt card yet.

Jul 11, 2019

Complaint marked as Resolved

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My friend Arshdeep Singh bought A1 smart watch from Blue Dart / DHL quality of which was not upto the mark and he wishes to Return the product.
Blue Dart Customer care is not picking up.

Details of delivery are as following

Waybill No- [protected]
Reference No[protected]
Delivery date - 10 July 2019

It is required to return the product.

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Address: Aster cmi hospital, kodigehalli gate, sahakarnagar post, bangalore 560092, 560092

Dear sir,
Am kiran k m, customer of bluedart on 7-7-2019 i ordered for sony earphone wireless bluthooth and i recieved today[protected] . Its really dissapointed why because they given me different product for me. Am not satisfied with that. Now kindly cancel my order and refund my money.
Below is a product details for your reference

Reference ID : 08JUL432
Order ID : 6896176
Tracking ID : [protected]
Contact number : [protected]
NAME : KIRAN KM

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