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Blue Dart Express Complaints & Reviews

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Updated: Nov 17, 2025
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 181

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A
AAKULA Santhosh
from Mumbai, Maharashtra
May 21, 2019
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Address: Reva University, 560064

I have been checking the status of my order, in status the order is out for delivery but haven't received any call from delivery boy. Please connect me as soon as possible. It is very important to me.
My address is yelhanka old town, reva university college, near bsf streets, bangalore, pin code:560064
Phone no:[protected]
Email: [protected]@gmail.com
Blue Dart Express customer support has been notified about the posted complaint.
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I was waiting to receive my Purchale but its unexpectedly that delivery guy cross my area and i didnt receive yet my purchale...its very urgent to me...i need it today but your services didnt give us delivery boy phone number to than how to get him and my purchale now ?

courier of credit card - Comment #3438113 - Image #0
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By mistake wrong order placed.please cancel this order.

courier of credit card - Comment #3438261 - Image #0
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My products change
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Yunus Mohammad's reply, May 15, 2019
My products change
Bank dociment not response ur office any time closed office
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AWB No [protected]

Order No 58383OS

I have ordere for designer dress
material but we delivered saree .
Saree quality is very bad . We don't
want saree I want to return the product ..
please refund the amount.
So
I want to return the product that we
have delivered.
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    D
    DuhanSahil
    from Mumbai, Maharashtra
    May 21, 2019
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    Address: 603202

    Dear sir the courier boy has not deliever the doc in my home, i did't get any call from delivery boy. But in status it showing consignee address unlocatable landmark needed, i am requesting you to respond to this email as soon as possible awaiting for your reply, if any problem arises please call to this no [protected]
    My way bill no [protected]
    Please send me my document
    Blue Dart Express customer support has been notified about the posted complaint.
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      S
      Sateesh Kumar Somishetty
      from Mumbai, Maharashtra
      May 20, 2019
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      Address: Nizamabad, Andhra Pradesh, 503111

      Hi,
      I have ordered a product through Ajio and was waiting for it. It was about to delivered by 8th of May 2019, i didnt Recieved any call from the consignee and they updated the status as i am out of station...i never refused the consignment...you have to look after it seriously... it happened to me twice by the staff here in kamareddy branch...many people are facing trouble with Blue Dart courier, Kamareddy Branch...please find the attached details
      +4 photos
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        V
        Venkata bhavana Boganatham
        from Bengaluru, Karnataka
        May 20, 2019
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        Address: Bangalore, Karnataka

        I have ordered titan watch. It was expected to delivery on 03 may 2019.
        But still it is not delivered. It almost 20 days completed. But still not delivered. Customer service numbers also not working. Try to resolve this issue asap. Please find the details of order below.

        Waybill no :[protected]
        Ref no: 1616879
        Pickup date:01 may 2019
        Expected date: 03 may 2019
        Blue Dart Express customer support has been notified about the posted complaint.
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        I have order watch on Titan expected date is 24 August but till it's didn't not delivered
        Order no is 7340434

        product not delivered (titan watch) - Comment #4042505 - Image #0
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          A
          Amitabha Panda
          from Mumbai, Maharashtra
          May 20, 2019
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          Address: 700030

          My waybill no. [protected]. It is reportedly received at bt road office of bd but yet not delivered neither contacted me. My address
          1a umakanta sen lane, flat 2j, suryakiran. There is only one building viz. Suryakiran at 1a umakanta sen lane. Kolkata 30.

          Customer service has not been responding after repeated call. Very unfortunate customer service.

          Jharna panda
          [protected].
          Blue Dart Express customer support has been notified about the posted complaint.
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            M
            mubeen Farha
            from Mumbai, Maharashtra
            May 20, 2019
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            Address: 10-5-391/54/91/A,, Syednagar, firstlancer, Hyderabad, Telangana 500028., Hyderabad, Andhra Pradesh, 500028

            I receive sms regarding my courier delivery on 14 may 2019, but i didn't received, i have made call to enquire they ask the address location, then promise me to delivery same day again no response fake promise, till now no response only fake update on of delivery status, i need to receive my courier on time firstly as its case o[censored]rgency i inform about it to cce at helpline number even though so poorly handling request and complaint. Plz look into this matter
            My courier number [protected]
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              M
              Maneesha Siddagoni
              from Delhi, Delhi
              May 19, 2019
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              Address: kphb colony kukatpally, Rangareddy, Andhra Pradesh, 500072

              My courrier is not yet felivered to me on 17th may delivery boy called me and i told the address but he didnt delivered my courier i tried to contact him but no response this is noth the first time previously also one of my courier from hdfc has returned this time i wil not at all accept this from blue dart that is very important to me the delivery boys cant deliver the courier properly plz recheck with the customers also not only delivery boys and i want to reschedule my courier on 20 may 2019 at 4 pm
              Blue Dart Express customer support has been notified about the posted complaint.
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                G
                gurmeet0918
                from Mumbai, Maharashtra
                May 19, 2019
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                credit card delivery from kotak mahindra bank

                Address: 29 Naveentam appt sector -9 Rohini New Delhi, New Delhi, Delhi, 110085

                The blue dart executive turned out to my address yesterday for the delivery of my credit card . He called me when he reached at my society gate but few weeks back we have shifted to a adjacent society as some construction is going in our old house and the address on the parcel was for the old house. I advised the executive to come to my new address i will show you my ID proof or else i can come down to the old address and take my credit card...
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                M
                murugeshdeva78
                from Mumbai, Maharashtra
                May 19, 2019
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                Address: 678623

                My shipment tracking no:[protected]
                expected date :[protected] till now not received
                first time wrong update and send delivered sms no one call or contact me but i received only delivered sms
                then i complain to customer care yesterday my shipment out for delivery but the same no one call or contact me i don't know where is my shipment pls give my shipment
                wtf blue dart is very bad courier services i have ever seen pls quit and go your courier services
                Blue Dart Express customer support has been notified about the posted complaint.
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                  S
                  Surjit11
                  from Mumbai, Maharashtra
                  May 19, 2019
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                  Address: Vpo gaggobua,tarn taran,punjab, Tarn Taran, Punjab, 143302

                  Blue dart sent me a message in which they say can't deliver the item due to incorrect address even address is correct and i mansioned pin code as well, so there is no chance to not send it to me.here is my awb number [protected]. I admit that in map my village name is wrong, they wrote gagobua but in actual it is gaggobua, but pin code is same 143302
                  +1 photos
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                    M
                    Mayuri Dhimar
                    from Mumbai, Maharashtra
                    May 19, 2019
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                    Address: Punawale., Pune, Maharashtra

                    My awb no. [protected]. Status shown that it received by ranjit on 16th may 3.03p. M. But v r not receive. Whom to m contact. No incoming entry of any delivery boy in our building. We order tshirt through ptm but we are not receive pls help us. Always v receive sms parcel delivery day & contact number & name of person who deliver but this time direct show delivery status also that is in night.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      D
                      DiyaKris
                      from Salem, Tamil Nadu
                      May 18, 2019
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                      Address: Coimbatore, Tamil Nadu, 641103

                      This is the second time this bluedart courier company updating false attempt status. Before few months, this courier company didn't deliver my bank cheque book. After i raised complaint within bluedart then only they delivered my parcel. Now, again they have updated false delivery attempt status on 17th may for the parcel sent from paytm. I called customer care number on 18th may but no updates thereafter from courier team about delivery. Bluedart don't have any contact numbers for regional offices and their toll free number is chargeable from bsnl and airtel network. There is no point of contact to get the parcel.
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        N
                        Niharyka
                        from Noida, Uttar Pradesh
                        May 18, 2019
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                        Address: Sector 47, Gautam Buddh Nagar, Uttar Pradesh, 201304

                        Awb number: [protected]
                        Current status shows "wrong pincode".
                        The pincode on the envelope is the same as on my passport and i have received every mail till date on this pincode. Just because your employees do not wish to work on a weekend they use foolish reasons to evade work. I have to suffer as a consequence with absolutely no loss to them for delays caused for no valid reason. You also charged a premium to the sender for 1 day delivery which you did not deliver as promised. Highly unprofessional and misleading to the customer. You must refund the premium charged and deduct the same from your delivery person. There should be consequences to your employees when they cheat you and customers like this. The pincode, as you will find, is absolutely correct and i have countless documents to prove it.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          A
                          Ashok A.Shinde
                          from Mumbai, Maharashtra
                          May 18, 2019
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                          Address: Flat no. 604, Ashtavinayak CHSL, Tilaknagar, Chembur., Mumbai City, Maharashtra, 400089

                          I have requested mi co. To replace my mobile. And co. Has nominated blue dart to pick up my mobile from my residence vide blue darts ref no is awb[protected]. Last 3 days blue dart calling me and sending sms stating that pick up will be done today. But till today no attempt made for pick up my mobile. Last 3 days my son is waiting to handover d mob.
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            D
                            DharmeshPatel53
                            from Ahmedabad, Gujarat
                            May 18, 2019
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                            Address: Valsad, Gujarat, 396001

                            My self dharmesh patel,

                            Awb# [protected]
                            I want to complain against blue dart service centre of valsad gujarat,
                            They never contacted me and then i got message that your address is out of service area.

                            Valsad gujarat blue dart provide me worst experience of any courier company.

                            Same problem has happened 2 times that my parcel return. So irritating.

                            Till now not received my parcel.
                            +1 photos
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                              S
                              sumbhatt11
                              from Pune, Maharashtra
                              May 18, 2019
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                              haven't received my shipment since 3 days

                              Address: Akshar Elementa Tathawade Pune, 411033

                              This is regarding my shipment #[protected].

                              Since 3 days i have seen my shipment status to "out for delivery" and then "customer requested future delivery" when the delivery guy have never called me even once. The delivery personal never confirmed me for future delivery. What kind of professional behaviour is this.
                              Especially today i had taken leave to be able to receive my shipment at my home address and yet received...
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                              Kirannegi
                              from Pune, Maharashtra
                              May 17, 2019
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                              Address: Pune, Maharashtra, 411045

                              This is regarding my shipment of debit card using blue dart awb# [protected]. I am pregnant and hence can't go to office to recieve my card. I spoke with the agent and asked him to deliver the card to my office reception as was mentioned in the address. Initially he asked me to speak with his superior. I spoke with the superior and we came to the conclusion that i will send someone who will have pancard scan copy and he will deliver the card to that person. But this guy dint handover the card to my colleague and told me that yes i have delivered the card. Now when i call him he doesnt pick up my phone at all. Worst service.
                              My email address - [protected]@gmail.com
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                R
                                Rohith9900
                                from Bengaluru, Karnataka
                                May 17, 2019
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                                Address: Bangalore, Karnataka, 560090

                                I'm rohith
                                I sent product via blue dart to jallandar punjab on march 20th 2019, (Worth 20k) delivery status in online is delivered but it is not dispatched yet, pod is unavailable in online even though i tried to reach the concerned team i didn't get any response properly. Pod they sent me was circumvention altered
                                My email id - rohith. Shetty7204gmail.com
                                Please help with this issue
                                +1 photos
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                                  A
                                  Amrita Lokesh Bhatt
                                  from Kanpur, Uttar Pradesh
                                  May 17, 2019
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                                  Address: 34L/15 dabouli-1, Kanpur-208022, 208022

                                  Dear sir,
                                  Maine paytm se smartphone (Redmi note5pro) order kiya tha 09/05/19 jo ki 13/05/19 ko deleverd hua.
                                  Phone ki screen me spot tha or display blink kar rahi thi. Maine 16/05/19 ko 10am par return policy me complain kar di. So pls return your product and return my whole amount.
                                  Thanks

                                  Lokesh bhatt
                                  34l/15, dabouli-1 kanpur-208022
                                  Mb-[protected], [protected]
                                  +1 photos
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  May 17, 2019
                                  Updated by Amrita Lokesh Bhatt                                   Ye bill hai sir.

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                                    G
                                    Garima De
                                    from Mumbai, Maharashtra
                                    May 17, 2019
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                                    Address: FA-3, 4th floor ,Ma Kali Apartment, Deshbandhu Nagar, Baguiati, 700059

                                    Sir, i did send shipments from potheri at chennai to salt lake, kolkata.
                                    The shipment was supposed to be delivered by 13th may. Inspite of calling a number of times i didn't get a good response from you. The shipment got delivered 3days late.
                                    Along with it a product is damaged. I had a bed table in the total shipment. Whole sending i had a clear conversation with the executives to ensure whether it can be delivered in good condition. They assured me of that. Now one corner of the table is badly broken and there are scratches on outer sides as well.
                                    This kind of negligence wasn't expected from such a brand.
                                    Kindly look into the matter.
                                    +2 photos
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