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Blue Dart Express Complaints & Reviews

www.bluedart.com

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Updated: Feb 17, 2026

Complaints 10592

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944

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9648

Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Blue Dart Express reviews & complaints page 259

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Address: 110010

My order No [protected] could not be delivered till date. However an message from paytm Mall was received yesterday duly stated that your item has already been delivered. Your agent (mob No. [protected]) contracted yesterday and confirm for delivery yesterday i.e. 24/09/2018) However the same has not been delivered. Today i.e. 25/10/2018 I also contracted with him and this time he also assured for delivered on or after 11 A.M. However the same has not been received till. Take the necessary action earliest.

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Address: Kamrup Metropolitan, Assam, BSJ389110

My order waybill number is [protected]
Order date:18.09.2018
Delivery date: 24.09.2018
Product name: combo of 4 new fashion casual slim fit stylish zipper shirt
Size: m
Total amount:1099

Return reason: product (Shirt) is totally different in design and colour.
Shirts are very bad colours and quality.
So i was return the product and
I want refund my money

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Address: Nellore, Andhra Pradesh, 524002

My product is not yet delivered even though I received information on the product which is said that the product is out for delivery for three days. Very disappointed with you, as I've got my other parcel from Flipkart which is delivered in time. Very irresponsible service

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Address: 392130

Dear team
I would like to inform that you your team is not delivering my product. And status shown that user is not able to receiving the product.
It is wrong delivery status showing by your team,
It is faced by many time where blue dart misguiding me.
Please do needful for corrective action
Tracking id:-[protected]

Regard
Deepak pant
[protected]

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Address: Pauri Garhwal, Uttarakhand, 190008

Hi,
I had ordered a product from amazon in 28 th august under awb no [protected]. And almost everyday after a week i have been receiving messages that the parcel is out for delivery. However on 14 september finally i receive a message that i was not available to take the parcel. This was way too much because it is surely a white lie as no one ever tried to contact me or reach the delivery address. Further, it was also notified to the seller that i had refused the parcel and have asked for a refund. Much to my chagrin here after one month of placing the order, neither do i have the parcel nor a refund. Kindly help!! Extremely pathetic experience!!

Blue Dart Express customer support has been notified about the posted complaint.

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R

rkcasop

from Khetri, Rajasthan

Sep 25, 2018

Im Ram Kumar Choudhary
My couriers is not received me..
Awb- [protected]

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Address: Hyderabad, Telangana, 500061

Website: Www.bluedart.com

Tracking no AWB[protected],

My icici bank credit card not received till date my delivery started tracking on 19th of September 2018.shipment out for delivery on 21st of September 2018 result is address is unlocatable/ land mark is needed, but I am received many of my couriers with this same address and delivered only through Bluedart, I don't know prev deliverys possible, and we need Landmark, then I given comment box full address with land mark, then shipment out for 22nd of September 2018 and the result is consignee not available, he is came for afternoon and I am in office at that time, Result is consignee not available, and 24th also be same repeated, call to the person ask about my shipment but, I will he answerd irriguler name VAHID, from paradise branch and not deliver tomarrow also send to return...

Blue Dart Express customer support has been notified about the posted complaint.

Sep 24, 2018

Updated by Rajesh Technical Blog AWB[protected]
My icici bank credit card not received till date my delivery started tracking on 19th of September 2018.shipment out for delivery on 21st of September 2018 result is address is unlocatable/ land mark is needed, but I am received many of my couriers with this same address and delivered only through Bluedart, I don't know prev deliverys possible, and we need Landmark, then I given comment box full address with land mark, then shipment out for 22nd of September 2018 and the result is consignee not available, he is came for afternoon and I am in office at that time, Result is consignee not available, and 24th also be same repeated, call to the person ask about my shipment but, I will he answerd irriguler employees name Mr.VAHID, from paradise branch and not deliver tomarrow also send to return...

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Address: 500061

Website: www.bluedart.com

My icici bank credit card not received till date my delivery started tracking on 19th of September 2018.shipment out for delivery on 21st of September 2018 result is address is unlocatable/ land mark is needed, but I am received many of my couriers with this same address and delivered only through Bluedart, I don't know prev deliverys possible, and we need Landmark, then I given comment box full address with land mark, then shipment out for 22nd of September 2018 and the result is consignee not available, he is came for afternoon and I am in office at that time, Result is consignee not available, and 24th also be same repeated, call to the person ask about my shipment but, I will he answerd irriguler name VAHID, from paradise branch and not deliver tomarrow also send to return...

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Address: Sonbhadra, Uttar Pradesh, 324006

Website: www.bluedarttrackings.in

Sir

Blue dart, kota submitted status without attempting delivery for awb [protected] on 24-sep-18.

This practice is not acceptable as by profession i am chartered accountant and receiving on an average 10 post every month with the same address.

And at the earlier time blue dart is also deliver various parcel in the same address.

Please look in to the matter.

Sep 24, 2018

Complaint marked as Resolved

Waybill No : 35581661253

Blue Dart Express customer support has been notified about the posted complaint.

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R

Rishu Kumar Mohanty

from Delhi, Delhi

Sep 25, 2018

Mera paytm ATM card ko kiu delivery nehi Kiya ja raha he Sunday delivery Kiya jayega bole but wo call received nehi Kar rahe my contact number-[protected]

D

Dantani vicky

from Anand, Gujarat

Sep 25, 2018

Wrong parsal my order is return

Dantani vicky's reply, Sep 22, 2018

Wrong parsal

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Address: 231222

Website: Blue dart courier

I refused to accept a courier coming from nykaa via blue dart with awb# [protected]. I returned the package on 6th of sept itself. So according to policy they should send the package back to nykaa warehouse. Neither they marked the courier unaccepted nor have they returned it.
However on their site it is showing that the order is delivered.. Really bad on their part..
If the action is not taken i'm to file a complain.

Blue Dart Express customer support has been notified about the posted complaint.

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N

Neha nic

Jan 10, 2020

i still didnt get my product yet it was said ti be delivered today now it is telling wait till 8.. the product was urgent there no contact number attached to ask to collect the product if they cant deliver.. the worst part it only shows out for delivery but no sign or customer service hate the service

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Address: 560068

Hi,
A courier order with waybill number [protected] from cross is not delivering by the team. Till now i didn't got any message saying whether it is out for delivery or not and on friday i received an email saying that the address provided is incomplete and i replied to that email as well. This is the second time i'm not getting my order delivered.

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Address: 125121

Website: Mi....Or blue dart

Sir maine a6 idar kiya tha jiska id no[protected] hai jam mai ise blur dart pr lene gya to mujhe bhot glt bola gya or mobil dene se mna kr diya gya or bola ki yha nhi aaya mobil or aaya h to hm nhi dete jo hota ho kr lo upr baat krni h to upr krlo maine mi pr bhi comment di hai jiska coment no woin[protected] hai sir mai aapse request krta hu ki jld ispe actions liya jaye nhi to mujhe mjburn kanun ki help leni pregi mere mobil k liye thanks from mohit kumar[protected]

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Address: Allahabad, Uttar Pradesh, 211003

Website: www.bluedart.com/servlet/RoutingServlet?handler=tnt&action=awbquery&awb=awb&numbers=2005

I bought a product from amazon. It shipped from u. S. The product successfully landed in india. Custom duty and other formalities are also cleared. I was told that the product is with blue dart now, and it will get delivered shortly. [protected] is the provided awb no. But blue dart shows that no such awb exists at all. I tried to contact but the contact no. Is not working, i also sent them e-mail, but they didn't reply! Please deliver my product! I cannot believe this behaviour of blue dart. No system updation, no reply to the e-mails of customers, non working contact no. & non-delivery of the product! I am also attaching a screenshot where i was told that the product is with bluedart and the awb no. Is also written there. Deliver my product as soon as possible.

Sep 26, 2018

Complaint marked as Resolved

The very same day I made the complaint, they started to show my product in their tracking system, and within 2 days delivered the product.

Blue Dart Express customer support has been notified about the posted complaint.

Sep 26, 2018

Updated by Harshit Shrivastava They woke up from their sleep after I made a complaint here! Within 2 days they delivered the product!! WOW👌👌☺️☺️

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Address: South 24 Parganas, West Bengal, 743503

Dear sir.

My name is Haider zamader. I'm not received my Kotak Mahindra Bank ATM card but tracking report says that card was delivered to S. Panja from Garia(GRI) Hub.

My delivery place at Amtala (AAM), 743503 Ghorahata Mukundapur where all shipment are available.

AWB-[protected]

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U

Unnati Yadav

Jul 14, 2022

I want to cancel kotak Blue dart courier . what will be the procedure.

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Address: 560103

My waybill no is [protected] and reference no d[protected]
I received a call from the delivery boy on friday 21st sept at 11.36 am asking me for the location of the place. The same was conveyed to him.
Our hospital is open from 9 am to 9pm from monday to saturday and 9 am to 2 pm on sunday
There is just no way that the consignee cannot have been there is the place.
It is a false allegation that the delivery boy has come twice with no one in place.
On calling his number he does not pick my call ([protected])
Pretty unhappy with the behaviour

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Website: I8earpods.com

Site is very disgusting...
Their earpods are not in aworking condition so i just want to return it...

But they are not ready to pick up their order to initiate a return but inspite of sending so many emails to contact their store but not getting their response and also they all have not provided us with their contact number bloody frauds...

Its written there that hustle free return but they are not on their promise...
I am very very angry for this...

I just want my money back thats it,
Otherwise i have to raise legal complain against yours website...

So kindly initiate a product pick up so that i can return it back...

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Address: 144001

My document is not delivered from your site. My way bill no. Is [protected]. How your service is very poor in jalandhar. Please provide my document today. Because tomorrow i have going to delhi. How many time to give my document. And no one to contact me for my land mark. Which person is carry forward my document please provide his contact number. If they have problem i am contact him and collect my document.

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Address: Jammu, Jammu and Kashmir, 180010

I called the bluedart office at narwal to mob no.[protected] for delevired my debit card. Daily i calling the above mentioned no. To deliver the card he noted down all my contact details, landmarkand my alternate no. Also card. He says ok will delivered to you but when i called again after the following up 4 days they replied that they return the product. If you guys deleiver these type of services to customer then i think you should close because customer staisfication is big zero. Again i am saying third class services provided by your company.

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Address: Lakhimpur, Assam, 787001

I was called from bluedart today the employee that called me asked if it needs to be delivered. I said yes then she turned rude towards me and verbally used abusive words. I was called from bluedart north lakhimpur, assam. Although i was assured from hdfc bank that the parcel will be delivered to the doorstep. Why do i always have to collect the parcel from the office.

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Address: Rangareddy, Andhra Pradesh, 500072

Very bad response from bluedart staff and incharges. Especially operations incharge rajendra. And credit card incharge ramana from hyderabad hitech city branch. Bleady people cut the call while speaking to them. And still i have not received my courier. I would like put a complaint on bluedart and very bad services from you guys no one is responding on time.

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Address: Jodhpur, Rajasthan, 342003

Its not first time which have happend with my friends and family.The courier was not delvired due to address not found and when i went to take the courier from bluedart office they said that they cannot found the courier and i went with all needed documents to office but they did not help me.
Way bill number:[protected]

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