I have was having courier of some banking documents. It was in pune bund garden hub blue dart express.
I got the msg that courier is out for delivery so contact there customer service person for courier centre number, so i can arrange the time to take a delivery of my courier. They said me they don't have any contact number of courier hub.
After some time i got call from courier person name karan his mobile [protected], he asked me for some detail address so i explained a proper address then he said that he will come in 30mint. But no response so i called him again, he said that my delivery address is out of there range,
So i said i will personally collect the courier just tell me our location,
When i reached at location there again he said me that now i'm at other location so better you come tommorrow and collect the courier.
Next day when i called him 4-5 time, he not answered my call.
Today i got msg that my courier is return due to address not found.
What the hell is going on. Is these a joke that documents was so important for me and i was waiting for that from long time.
And this stupid fake, courier persons don't have and responsibility,
Worst service by blue dart express, i will highlight this matter in bank also so they will not giving any kind of contract of courier or any parcels.
Blue Dart Express customer support has been notified about the posted complaint.