Blue Dart Express Complaints & Reviews

Worst delivery service. They don't have basic sense of doing a phone call to customer and getting the proper clarity regarding the delivery address if they don't have proper clarity of address. Simply they are keeping the couriers with them for 10 to 15 days and sending it back to shipper. I never expected that blue dart has this much worst working culture.

At&t universal has dispatched parcel vide way bill no awb no.[protected] - sbi card, your delivery person contacted over phone and asked for the location but he not turnup. When again i contacted the mobile no number.[protected] twice he informed it will delivered tomorrow. But when i checked the tracking it is mentioned as consignee not avilable and on 13th september 18 the parcel is returned to the supplier. I am suprised this kind of service from blue dart. Take the matter and take action.

I have was having courier of some banking documents. It was in pune bund garden hub blue dart express.
I got the msg that courier is out for delivery so contact there customer service person for courier centre number, so i can arrange the time to take a delivery of my courier. They said me they don't have any contact number of courier hub.
After some time i got call from courier person name karan his mobile [protected], he asked me for some detail address so i explained a proper address then he said that he will come in 30mint. But no response so i called him again, he said that my delivery address is out of there range,
So i said i will personally collect the courier just tell me our location,
When i reached at location there again he said me that now i'm at other location so better you come tommorrow and collect the courier.

Next day when i called him 4-5 time, he not answered my call.
Today i got msg that my courier is return due to address not found.

What the hell is going on. Is these a joke that documents was so important for me and i was waiting for that from long time.
And this stupid fake, courier persons don't have and responsibility,

Worst service by blue dart express, i will highlight this matter in bank also so they will not giving any kind of contract of courier or any parcels.

Hi,
Hdfc bank has sent me a courier having waybill no : [protected]
It has been despatched by despatch team to my office address but our office shifted to new address given below:

Codepoint softwares pvt. Ltd.
St. Mary's tower, 1st floor, opp. Naval quarters, sahodaran ayyappan rd, elamkulam, kochi, kerala 682020

It has some important documents so plzz help me

Thank you

My packet is not yet delivered though it was received in local branch 4 days back. When i checked the status they update 'not available' without attempting the address.

I took off from office work especially to collect the packet today, but again status got updated with 'not available'

Very pathetic service. Till now, i had good faith in blue dart, but this time, i am very disappointed.

Dear sir /madam,
On 4 the of september i got a sms regarding confirmation of delivered product which i ordered from shopclues.
Thereafter, i did contact with shopclues customer care and they told me that, they ll sent me the proof of receiving.
My question is that, i have not received what is delivered not even my family members have received it... I purchased by net banking so there is no question about c. O. D.
My humble request is to bluedart to enquiry it as soon as possible..

Thanking you,
With warm regards,
Twinkle mitra
Bluedart-[protected]
Product name-calling 4 pc bandan
Delivery date[protected]

Blue Dart Express has the worst customer care service i have ever seen. I called to the customer care many times but not even single time they have picked my call. My shipment No [protected] was undelivered. Poor service poor response. I never use their service in future

Courier Boy didn't reach at my address and Mark me shifted.
They said to me on "you left the job from laxmi bai mkt" I am govt employee and address that I given is govt office.
Security guard of my office said to me none of courier Boy came here when I confirm it after his call.
I call him back many time but he didn't pick up call.

We as a sincere and honest customers of your company, we believed that you dont have tie-up with a cheating company like: gizmos sale. But i dont know why you are providing the service to such a cheating company? The customers are handing over the money with your courier boys upon trusting that you are delievering the original product safely and moreover they are trusting bluedart for their service, but i have lost my money of rs.1, 259/- because of your courier service.
You have breached the trust and a kind of cheating happened to the prompt customer because of your company. Now i want the justice for my money soon.
I am filing a complaint in the consumer court, international consumer court also and also i will take this issue to the media within few days if you don't respond to my mail and provide the justice soon.

My name: issac rajarathnam
Cell no: [protected]
Another cell:[protected].

I have ordered for quartz movement analogue blue dial men's watch which cost about 1259 but i have received dk watch which is not men's analogue watch. So can you please send the courier person for return process either you can give the ordered product or refund my money soon. We as a honest customer of your company feel very sad to receive a duplicate product rather than the ordered one. Please check it which i have ordered and which you have delivered through blue dart courier. Please call me to my cell or reply to my mail soon before going to consumer court in this regard.
How can i get the justice sir? Is there any one to help the poor customers? Please call me after 7 pm to my cell:[protected]
My email address is: issac. [protected]@gmail.com
The company which has cheated is gismos-sale
Company website:www.gismossale.com
Company email address is [protected]@gizmossale.com
My order number is gss 2381

As i requested you to provide proper justice to my money, you have asked me the courier tracking number so i hereby sending you the tracking number as well as the images of the courier which is received and also the images of the product.

Awb:[protected]
Spn:[protected]

Blue dart courier Surat team harassed me. without attempting my consignment got returned. They people not try to contact me . when I try to contact on given number no response. After several attempt The picked my call. but said cant possible to deliver now. I wait a long week for this. At last they returned my product without my information. I called Paytm team for compalint. But they also not helped to get my consignment in my hand. I am harassed for my paid consignment.. Needed action for this.

My Tracking number - [protected]. I need to change the delivery address. Because I relocated from that delivery address. But I need that package. I cant able to come there and picked it up. Please help me out to send the package on below address, since the package is ready for delivery. Please take it as high priority and reschedule this to below address. Thanks in advance,

Address:
Door.no-9, Pushpa apartment, 1st Street, Parameshwari Nagar, Adyar, Chennai, Tamil Nadu 600020.

Dear concern,

One of your delivery boy call me for collection of my consignment from office, they will told me i am not going to delivered to your address also he told me its not my responsibility to deliver, its your responsibility to collect from my office, is it blue dart policy???
M sharing his mobile no take necessary action against him.
Who will pay my loses??
Mobile no of delivery boy :- [protected], office owner is also said same... Pls take correct action against him, otherwise i will write a fir against blue dart... Waiting for your positive response.
Thank you.

I am smruti biswal
My product no is # mf513739
Order date: 07/09/2018
Delivery date: 13/09/2018
Total amount: 974 (Sub total 899 + shipping 75)
Return reason: totaly different product (Saree)
I am not satisfy to your service coz your product is too bad & its quality is very poor also its color is different as well as its brand. So i want to return the product and refunnd my money as soon as possible.
Its a request please dn't play a coustemer emotions..
Yhank you but i want my money as soon as.

My AWB#[protected] is returned to the originator without attempting any delivery at my address.As I was checking the status of my package after delivery date it was continuously showing that delivery attempted but undelivered. They didn't even make me any call to contact me once. I receive many deliveries at my address but This problem is only with your company representative.

Hello team,

I'm employed with accenture india redeemed my corporate coupons one with baskin robbin and one from amazon.
The delivery agent only dispatched baskin robbin coupon a week back but not dispatched or provided me amazon coupon worth 1000 rupees. I was awaiting for coupon since a month.

I seriously need an explanation against this before i take this legally to consumer forum and user blog's.

My name: sharat chandra singh
Employment id: 11121917
Company: accenture india pvt ltd
Mobile: [protected]

Need urgent reply and coupon returns.

Awaiting for reply..

Regards,
Sharat
Mobile: [protected]

I order product from amazon but after out for delivery your bluedart viramgam not contact me & return my product and write that customer refused to delivery but i don't know anything because your courier executive not contact me it's happening every time your bluedart courier office never call us & return my product everytime without informing cutsomer bluedart return my two orders in two days without contacting me way bill no - [protected]
And other is [protected]
And some days ago u have ordered one printer but your bluedart viramgam office not delivered my product & i have to pick up from their office 50 km from my original adress every time bluedart disappointed me & liey with me... Now i never trust bluedart & i also complain about amazon to never ship my order via bluedart

The blue dart number provided is almost always busy. Terrible connection. And to top it all the agents who answer the phone are purposely hanging up calls. Never have I ever recieved a solution on the first attempt. It's always takes atleast 5 tries to get something as simple as tracking a shipment done. It's rediculous to have to wait and make repeated calls for something so simple! September 12, 2018 I faced the same issue. I explained to the rep that this is the third time I'm calling and I was hung up on. She cut me off abruptly as if to say '### like that happens, deal with it!' It's a ###TY company. Not that I'm expecting the world from this company. But what do you say about an organisation that can't do something so simple?

I have purchased a T shirt from Amazon on 1 September 2018 having tracking ID [protected].I have given my office address for delivery. I got a message today at 12.51 about out of delivery to my parcel. After that I have not been contacted by any delivery person but my parcel has been refused and sent back to the seller. This is very unfortunate that I have not refused my parcel but it was sent to sellers without contacting me.I have purchased it for Ganesh puja but I didn't receive it.

The docket [protected] from ICICI pru not delivered to me, but got the SMS
to my mobile that it has delivered to some body names as SELVARSJ.
The docket is from ICICI pru . But not delivered to me and the SMS from Bluedart says " It has delivered to Selvarsj"

Waybill number [protected]

Current status is shown as delivery attempted at 6 40 pm on 11 september

My shipment was supposed to be delivered 11 september and i am waiting at home whole day no delivery was attempted.

My security maintains logs for all deliveries and guests and there is no entry for bluedart for my apartment.

Same has happened to me twice in past.
Please address this complaint at high priority