Blue Dart Express Complaints & Reviews

Im so disappointed with the service provided by blue dart. Its just 10 min distance from my hostel to blue dart office. The item has reached that office 10 days ago and they haven't even tried to deliver it. They nevwr called in my phone. They are telling that the adress given by me is wrong even though every other courrier service is delivering more than 50 products daily at out college.

I had given a packet for Lucknow on[protected] but till date[protected] that is not delivered and despite contacting the customer care multiple times i was misguided that the premises were closed and same was updated on the site but after continuously following up at 04:10 pm on[protected] i get to know that the packet is never sent for delivery . please arrange the urgent dilivery for the same. POD number [protected]

Dear team,

I was suppose to get my credit card to be delivered today at my office premises. I also have got the message for delivery today, however the delivery boy has come to deliver the shipment at my office & unfortunately i was taking my lunch that time and asked to wait for just 2 mins only. But the delivery boy was so rude & did not wait for two mins and walked away with in 30 seconds.

Please educate such person that it's very important documents for customers. Even they are getting paid to deliver it on time.
Please schedule the delivery toady as its very urgent for me.

Tracking no is:- [protected]

When i got the call from the delivery guy about the debit card from bluedart, i asked him to please bring the card after 2-3 days as i am out of town right now, now that i have come back i tried many times to contact the customer care number of bluedart but no response, so kindly please help me with this.Thank you

Dear Sir,
I am Keshav Sahani from NIra which was located in pune district. Yesterday(04/09/2018) i received a message from bluedart that you have received your parcel tommorow(05/09/2018), thats why today at morning i contact to your Lonand branch office for enquiry but a courier boy (Rahul) sopke in wrong way.

I am requesting you to. Tomorrow before 12:00 pm the courier will deliver me because i will go to the office after 12:00. That's why you will deliver the courier before 12:00. If you have some problem in the address, then please call me. But do not go back

Awb no : [protected]
Mobil: [protected]
Email: [protected]@gmail.com

Plot no 65 siddiq nagar, gachibowlli serilingampally k v ranga reddy telengana 500032

My consignment no is [protected].

I got an sms at 9.54 am that the product will be delivered today. When check online it's out for delivery. I waited till 5 pm but didn't got any calls from or anyone from bluedart came to my place to deliver the parcel.

Later, wen checked they have updated the status as consignee not available when no one tried to contact me at all.

This is not the 1st time, every-time...

Dear Team,
I was expecting a courier from British council from this morning. I have also received a SMS conformation that the courier is out for delivery around 02:49 Pm today. I called up the customer care today and found that the delivery has been attempted and returned due to person not available.But, this was a wrong information provided by the courier boy.

Request you to take appropriate action against such wrong information and being not professional in his services. This is an attrocious service altogether.
Consignments # [protected].

Regards Vishakan P
Mob [protected]

Parcel sent to Doctor Sandeep Pandey, Korba from Precision Dental Studio, Kolhapur, Maharashtra
Doc no. [protected]
Though sent by fast track the parcel was sent to Karad, Maharashtra instead of Korba
We would request to deliver it on priority n we need a refund for the same..
Not happy with the service.. Please consider..

As I have seen there are 5298 complaints already registered and in my opinion to Register complain will become useless, inspite of that I want to share that my product was supposed to deliver on Friday but from last three days they called me up n told me we will deliver it tomorrow. Now today they call me n told me that did you cancel your order our deliver boy went there but you cancelled the order. Bloody ###.wats this? PlZ take action against this. Such a poor service..

Hi team,

Waybill no: [protected]
Reference no: [protected]

My bank had sent my credit card in bluedart courier services. When i tracked it, i could find that it was out for delivery on 24-aug-2018 itself. Today's date is 04-sep-2018, it is not delivered. When i track it, i can see that they keep on updating that the delivery got failed since the delivery address belongs to restricted area as i had given my office address. Everyone here knows that the receiver use to go out of the restricted area to collect the courier. They didn't even give me a phone call, text message or mail. I can see the status only when i track it.

The credit card is very very urgent for me and i'm suffering a lot as it's not being delivered to me.

Neither their global customer care number nor the local office numbers are reachable.

I called the bank team to intimate the courier team for calling me, still i didn't get any update. Finally i dropped them a mail and 'begged' them to deliver it to it is very urgent for me. I got a reply like they would intimate the concerned team, but still i didn't get it. They are not even updating me.

The impact which was made due to this delay more than 12 days (As of now) is very very high and the team is responsible to compensate.

I request you to take an appropriate action on it.

Thanks,
Fayas mt

Waybill no : [protected] reference no : 34629
Pickup date 30 august 2018
From jaipur
To haridwar
Status consignee's address incomplete/landmark
Needed
Expected date of delivery 04 september 2018

Status and scans
Location details date time *
Waybill no : [protected]
Haridwar warehouse consignee's address incomplete/landmark needed 01-sep-2018 18:30
Haridwar warehouse shipment arrived 01-sep-2018 09:32
Haridwar warehouse paper work inscan 01-sep-2018 09:00
Mahaipalpur hub shipment further connected 31-aug-2018 21:01
Mahaipalpur hub shipment arrived 31-aug-2018 13:29
Mahaipalpur hub paper work inscan 31-aug-2018 09:55
Jaipur warehouse shipment further connected 31-aug-2018 00:20
Jaipur warehouse shipment arrived 30-aug-2018 21:48
Jaipur warehouse shipment picked up 30-aug-2018 20:14
* - 24 hr format

Sir im venkatakrishnan from koundampalayam. A courier was send to me on 28.08.18 from
Bank which is very important for me and your koundampalayam, coimbatore, tamilnadu branch blue dart person havenot informed or reached me till 4..9.18
But i came to know the courier detail no.[protected] from bank and tracked in the net..
In that your people updated as door closed from 28.8.18 to 3.9.18 ie., 7 days..
Where all the days we were at our home morning and evening times. Mean time no phone call recd,
No sms recd, no information given to the neighbor or no notes tagged in our gate..
Instead they updated as if they had called on 28.8.18 which i have not recd..
You can veryfy my call records and even that is so why they have not tried to contact
In any one of the way after 28.8.18 and also i do not know that a courier has come to me so
That i take personel risk to collect. So when i got the information from bank on 3.9.18 noon
I tried their no [protected] at 2pm onwards but the number is either
Switched off or not reachable which i got record so i tried the customer care no.[protected] several times
By pressing various level instruction which is not user friendly and even i press the
Said no. It is again asking to press saying you are not pressed any no. So with high disappointment
I went to your courier little early from my office but it was late and closed. As we are
Office going people we will be at our premises till 9 am and after 5pm except sundays. The next day on 4.9.18
I was waiting at your office door step from 9.30 am to 10.15am putting permission to my office and finaly
They opened and i enquired but the courier was returned previous day.
So i was totaly upset by worst resposnse, the service and they are not able to give a clear explanation.

Being a reputed concern every body belive that you will any how deliver, and have trained profetional
But this type of service will spoil the confidence 1. No proper phone calls.. Can call till you catch them
2. No sms 3. No information droped to the neibhour 4. No intimation tag sticked in gate. And filanly
5. No proper customer handling and response given.

In my case they simply came to my house in the noon and updated as door closed for 7 days and returned without taking any effort. If they tried any one
Of the above it would be very timely help... Very sad...
For your kind information my house is simply 150ft from your koundampalayam office. Even you can view some other reviews stating the same problem with your people...

My cc was not delivered to me. As i was unavailable in my office i told your delivery boy to come back at office in evening. I tried calling him but he haven't picked up my call. On top of that he blocked my number. Do deliver my package or atleast provide me a location from where i can pick it myself. Very bad service and staff you guys have.
I was really disappointed in blue dart. Never going to repeat the same mistake.

Dear sir/ madam,

I would like inform you to that, kotak mahindra bank has been sent my debit card through your blue dart courier.

The item was till now not received, due to your staffs are missed before delivery. But they are updated your portal as delivered.

I was contact the branch delivery manager mr. Charles. He didn’t said proper explanations of missed item.

My courier details as follows:

Way bill no: awb[protected].

Following persons are involved in this dispute

Mr. Charles (Delivery manager pn palayam branch - coimbatore)
Cell number: [protected]

Mr rajesh
Cell number: [protected]

Mr siva sakthi
Cell number: [protected]

Kindly take into forward. And communicate me as soon as possible.

Delivery boy name is ravi and employee no t78615.
He say to me i[censored] want your parsal so come out of showroom on road any way i don't delivery your parsal.
This boy is very bad talk like :- jo karna hai karlo,. Jisko bolna hai boldo, nahi deta tera parsal. Mera id no. Le le jeha chahe veha complaint karde jaa.

Please change your delivery boy and delivery my parsal.

Waybill no : [protected]
Reference no : cj[protected]
Pickup date : 31 august 2018
From : gurgaon
To : jaipur
Status consignee refusing to give necessary
Identification
Expected date of delivery 03 september 2018

Thanks and regards
Pankaj sharma

Finally i am here to complaint about blue dart because this is the 4th time when my parcel is lying in there depot and they are not even trying to call me for once. Everytime i have to go there and pick my parcel whether it is pre paid or cash on delivery and everytime i get a message that my address is not locatable at the same time other courier agencies have delivered me my parcels on time like ecom, aramex and ekart. Everytime i go to pick my parcel to their office which is at marhatal, jabalpur i saw "mobile no. Switched off" on my parcel though my mobile is never off. I spoke to the staff also about my problem but they are so careless, slow as a sloth and really rude that i always regreat why the ecommerce website to which i am placing my order is sending my parcels through blu dart. Pathetic service, liers and on the top rudest staff to deal with. Why are they even there when they can't serve their job! Everytime i have to go and pick my parcel!!! Are you kidding me!! Blue dart is a joke, literally but they won't make you laugh instead they will make you cry.

A parcel sent through you under no.[protected] to my address, vishnu mohan, peruvaram east, n. Parur 683513 is not yet received by me, eventhoughyour n. Parur branch had received the same 15 days ago. There might have been some delay due to flood in kerala.

Please look into the matter and take immediate steps to

Arrange delivery of the cover or do immediate alternative steps to deliver

The cover.

I have been waiting for a parcel for over 10 days now and the parcel status says "refused to accept".
Who refused to accept? My phone number has been given, did anyone call? Did your delivery boy speak to anyone at all? Then please tell who is it that "refused to accept"?
After this supposed refusal, the parcel has been "help at location" for a week!
And this is not the first time i'm facing these issues.
And you look at the customer rating for bluedart, it is unsurprisingly 3%! 3%!! Is this a joke?
Do you people take your work seriously at all?!
This is terrible service!!!

I sent some original documents via bluedart to uk.
Unfortunately they sent it to canada. As it went yo a university they contacted and i could retrive it back.
Again i sent a original document to uk.
And this time they lost it again. The recipent didnt receive but bluedart tracking says it is delivered.
I dont know how to approach.
Can you assist me please in retriving my documents.