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Blue Dart Express Complaints & Reviews

www.bluedart.com
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Updated: Jun 5, 2026
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 265

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R
Rajender Arrabothu
from Morjim, Goa
Sep 6, 2018
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Address: Pune, Maharashtra

Hi i supposed to get deliver from bank through blue dart courier service. They used to call me on weekdays so i told them to come on saturday. Because, i should be available to take the courier as it is a bank procedure. On that day morning i got a call from courier boy and he said he will come around 2 pm i said okay and told him to come for sure on that day. After 2 pm i called him he said he will come at 4 pm.
But he didn’t come for full day i was trying to call him but he didn’t answer my call after some time.. When i called to customer support in next day morning they were saying that i was not available when delivery comes. I’m sure i’m in home and i called courier boy but he didn’t take my call. Finally the shipment went back.
Blue Dart Express customer support has been notified about the posted complaint.
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It's not working such a cheap product
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    S
    Selvamani Palaniappan
    from Mallapuram, Tamil Nadu
    Sep 6, 2018
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    Address: Sivaganga, Tamil Nadu, 630003
    Website: www.bluedart.com

    In reference to package item ID :[protected]. We have been charged INR 450 stating the delivery from Karaikidi would reach destination Chennai within a day. But have reached only after 3 days and courier service incharge person from Karaikudi main branch didn't respond properly and is ill mannered. We wish you take appropriate action on this concern.

    Reach me at
    [protected]@gmail.com
    [protected]
    Blue Dart Express customer support has been notified about the posted complaint.
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      S
      sudip_s
      from Koch Bihar, West Bengal
      Sep 6, 2018
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      Address: Kolkata, West Bengal, 700046

      I have booked one shipment on 05/09/2018 urgent basis - ttd service.
      They told me the shipment will deliver by 10.30 am to 12 pm of 06/09/2018.
      I paid as per there service cost 530 rupees. It was very very urgent documents
      For my business. Unfortunately shipment was gone through normal or regular mood without inform me and it will deliver 07/09/2018. It is a huge loss for my company. Its very harmful for this service. I want to take legal action. Also want my money back. Its unprofessional.
      Blue Dart Express customer support has been notified about the posted complaint.
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        R
        Rakesh Kumar Panda
        from Rajapalaiyam, Tamil Nadu
        Sep 6, 2018
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        Address: 768108
        Website: Bludart.com

        Sir,
        Most respectfully, I intimate you the fact that. One of your courier guy contact me on my mobile number [protected] for a return pickup of a product of Paytm. He called me after 6pm. The pickup address is official address. And I told him that m not at that location and kindly pickup tomorrow. But he talked me like a bad way and ask me to reach at nearest blue dart hub and he can't come tomorrow. And threatened me to cancel the return.

        The courier boy number is [protected] and he is from the pin 768108

        This is in favor of your kind consideration and necessary action
        Regards
        Rakesh Kumar Panda
        System officer
        District court
        Deogarh
        768108
        Blue Dart Express customer support has been notified about the posted complaint.
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          M
          mukti sahoo
          from Sirur, Maharashtra
          Sep 6, 2018
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          Address: 411052

          Hi
          I have courier 17th august some households & electronic materials but the courier person bhadrak branch commited me no damage all are our responsibility pe kg rs 80/-, he committed me courier reach by 24th august pune but courier received 27th august all the paking was only polybags no babal papers now all materials are damage i have no use this µwave are damage i had call bhadrak & pune branch concern people no body reply me & your callcenter no always busy i have tryed 100 times.
          Waiting your positive reply... Nobody reply me bhadrak & pune branch follow-up last 2days.
          Blue Dart Express customer support has been notified about the posted complaint.
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            K
            Kiranbe
            from Hyderabad, Telangana
            Sep 6, 2018
            Resolved
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            Resolved

            Address: 400703
            Website: alpha.bluedart.com/home

            Blue Dart is fooling with fake delivery attempts.
            I have stayed home waiting for the shipment. And the Delivery guy didn't even attempted and reported premises closed. There are no phone calls. No Point of contact. And the customer care even is not reachable.
            My waybill is [protected]

            This is the second time the shipment is being redirected. It contains my bank cards which are very imp and urgent for me.

            Kindly take action on this kind of fraudulent services
            Sep 10, 2018
            Complaint marked as Resolved 
            Manager contacted me for an appointment and met me at specified time. He solved it in a diplomatic way. Thank You Kiran Kumar B
            Blue Dart Express customer support has been notified about the posted complaint.
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            Blue dart sarvice very worst sarvice in hyedrabad
            Reply
            Blue dart is useless service. No one should use it. Dr Gouri Pathare
            Reply
            Hello,

            This is samuel here today my courier has to deliver from blue dart i got a call from delivery guy saying your address is not correct in all he is not even bothered to find the address im instructing through call for my address but he was not ready to listen when i tried back to call him since 7 times his mobile was not reachable

            Since all my parcels and courier is correctly delivered for the same address i am not able understand what are issue with BLUE DART COURIER COMPANY -This is not the first time is happening 3 times i had faced the same issue
            Delivery guy number-[protected]
            my waybill number - [protected]

            Please check and deliver my parcel ASAP

            Samuel Servai
            Sam's Digi Marketing
            +91 [protected]
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            1 found this helpful
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              A
              Adyasha Pattanayak
              from Bhubaneshwar, Odisha
              Sep 6, 2018
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              Address: Cuttack, Odisha, 753002

              Dear sir

              This is to inform you the Shipment of my kit against your waybill no [protected] has been returned without any delivery attempt. Even your people haven't tried to reach me on my contact number.

              It is really disappointing to go through such bad service from company like blue dart, while all other courier services are able to deliver positively.

              Attaching the snapshot for your reference.

              Smita Das
              Cuttack, Odisha
              Mob-[protected]
              Blue Dart Express customer support has been notified about the posted complaint.
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                A
                Avinash Chintu
                Sep 6, 2018
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                Address: 560066
                Website: Blue dart

                Hi i have ordered beats headphone but its really dummy and fake product.
                One more thing is that its already opened and its really utterly waste. I dont know which coward is selling these and cheating people. I request to cease him immediately so that people wont get cheated by him again.

                I want to return this product and i want my money back. Please do the needful.
                Blue Dart Express customer support has been notified about the posted complaint.
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                I ordered one product and received another product pls take back my name is Ganga bhavani order no:155668 and I ordered the product on 28.08.2018 and I received the order on 3.09.2018 so please take back the order and send my money
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                  A
                  Ankush8a
                  from Delhi, Delhi
                  Sep 6, 2018
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                  I am expecting a packge from icici bank with EWAYBILL NO [protected]. But the shipment status is showing incorrect address. Where as i already received few packages from bank on the same address. And if there is some issue in delivering the product why am i not getting a call from delivery person. What kind of disgusting service is it by bluedart
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                    Z
                    Zabu
                    from Kolkata, West Bengal
                    Sep 6, 2018
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                    Address: Kolkata, West Bengal, 600119

                    I sent from kolkata som brochures which don't have any commercial value to chennai on 3rd september early afternoon for a very emergency purpose, blue dart promised to reached the shipment at chennai, tamil nadu 600119 on 4th september and for this fast service blue dart charge us rs.3000/- but the shipment was not reached at the place till 6th of september, the status is in transit. We are paying high to get fast & good service but this is ridicules. So that we now want our entire pay means rs. 3000/- refund from blue dart as early as possible because the courier not reached at proper time for that blue dart charged so for that we have to bear a harm.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      J
                      Jubin Chaitanya
                      from Pune, Maharashtra
                      Sep 6, 2018
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                      Address: 412201

                      Im so disappointed with the service provided by blue dart. Its just 10 min distance from my hostel to blue dart office. The item has reached that office 10 days ago and they haven't even tried to deliver it. They nevwr called in my phone. They are telling that the adress given by me is wrong even though every other courrier service is delivering more than 50 products daily at out college.
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        S
                        sarita moza
                        from Chennai, Tamil Nadu
                        Sep 5, 2018
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                        Address: Lucknow, Uttar Pradesh, 226017

                        I had given a packet for Lucknow on[protected] but till date[protected] that is not delivered and despite contacting the customer care multiple times i was misguided that the premises were closed and same was updated on the site but after continuously following up at 04:10 pm on[protected] i get to know that the packet is never sent for delivery . please arrange the urgent dilivery for the same. POD number [protected]
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          S
                          sujoy senapati
                          from Bengaluru, Karnataka
                          Sep 5, 2018
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                          Address: Kolkata, West Bengal, 700017
                          Website: www.bluedart.com

                          Dear team,

                          I was suppose to get my credit card to be delivered today at my office premises. I also have got the message for delivery today, however the delivery boy has come to deliver the shipment at my office & unfortunately i was taking my lunch that time and asked to wait for just 2 mins only. But the delivery boy was so rude & did not wait for two mins and walked away with in 30 seconds.

                          Please educate such person that it's very important documents for customers. Even they are getting paid to deliver it on time.
                          Please schedule the delivery toady as its very urgent for me.

                          Tracking no is:- [protected]
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            A
                            Ash Fits
                            from Delhi, Delhi
                            Sep 5, 2018
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                            When i got the call from the delivery guy about the debit card from bluedart, i asked him to please bring the card after 2-3 days as i am out of town right now, now that i have come back i tried many times to contact the customer care number of bluedart but no response, so kindly please help me with this.Thank you
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              K
                              Keshav Sahani
                              from Noida, Uttar Pradesh
                              Sep 5, 2018
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                              Address: Pune, Maharashtra, 412102

                              Dear Sir,
                              I am Keshav Sahani from NIra which was located in pune district. Yesterday(04/09/2018) i received a message from bluedart that you have received your parcel tommorow(05/09/2018), thats why today at morning i contact to your Lonand branch office for enquiry but a courier boy (Rahul) sopke in wrong way.
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                                P
                                prince Rajam Jennifer
                                from Vijayawada, Andhra Pradesh
                                Sep 5, 2018
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                                Address: 500032

                                I am requesting you to. Tomorrow before 12:00 pm the courier will deliver me because i will go to the office after 12:00. That's why you will deliver the courier before 12:00. If you have some problem in the address, then please call me. But do not go back

                                Awb no : [protected]
                                Mobil: [protected]
                                Email: [protected]@gmail.com

                                Plot no 65 siddiq nagar, gachibowlli serilingampally k v ranga reddy telengana 500032
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  A
                                  Aniket Kodre
                                  from Mumbai, Maharashtra
                                  Sep 4, 2018
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                                  bluedart incorrect status updated as consignee not available

                                  Address: 411039

                                  My consignment no is [protected].

                                  I got an sms at 9.54 am that the product will be delivered today. When check online it's out for delivery. I waited till 5 pm but didn't got any calls from or anyone from bluedart came to my place to deliver the parcel.

                                  Later, wen checked they have updated the status as consignee not available when no one tried to contact me at all.

                                  This is not the 1st time, every-time...
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                                  V
                                  Vishakan p
                                  from Chennai, Tamil Nadu
                                  Sep 4, 2018
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                                  Address: Chennai, Tamil Nadu, 600028

                                  Dear Team,
                                  I was expecting a courier from British council from this morning. I have also received a SMS conformation that the courier is out for delivery around 02:49 Pm today. I called up the customer care today and found that the delivery has been attempted and returned due to person not available.But, this was a wrong information provided by the courier boy.

                                  Request you to take appropriate action against such wrong information and being not professional in his services. This is an attrocious service altogether.
                                  Consignments # [protected].

                                  Regards Vishakan P
                                  Mob [protected]
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    P
                                    Pallavi Parab Suryavanshi
                                    from Anand, Gujarat
                                    Sep 4, 2018
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                                    Address: Kolhapur, Maharashtra, 416004

                                    Parcel sent to Doctor Sandeep Pandey, Korba from Precision Dental Studio, Kolhapur, Maharashtra
                                    Doc no. [protected]
                                    Though sent by fast track the parcel was sent to Karad, Maharashtra instead of Korba
                                    We would request to deliver it on priority n we need a refund for the same..
                                    Not happy with the service.. Please consider..
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      A
                                      Aanchal Budhiraja
                                      from Delhi, Delhi
                                      Sep 4, 2018
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                                      Address: New Delhi, Delhi, 110033

                                      As I have seen there are 5298 complaints already registered and in my opinion to Register complain will become useless, inspite of that I want to share that my product was supposed to deliver on Friday but from last three days they called me up n told me we will deliver it tomorrow. Now today they call me n told me that did you cancel your order our deliver boy went there but you cancelled the order. Bloody ###.wats this? PlZ take action against this. Such a poor service..
                                      Blue Dart Express customer support has been notified about the posted complaint.
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