Blue Dart Express Complaints & Reviews

On monday i had raised request for re issue of the icici card. They sent it through bluedart.
On wednesday the bluedart courier guy had called me up for the address. Since i cannot ask him to go here and there because guiding the person exactly to my doorsteps would be hectic for him also, so i simply asked him to wait just for 2 minuntes so that some person from my home comes and collect.
For this he showed such a rude behaviour and attitude which i had never expected from bluedart.
I had recieved my couriers from different people however no one was so rude as this bluedart courier guy.

Please teach some manners on how to speak to customers to your guys. Else if this continues then the name of the bluedart would surely fade away leaving no marks in mind of the people.

Dear Blue Dirt Team,

I have to writing this to inform with great sorrow that your delivery boy is very unresponsive and every time he is denied for my courier delivery at my resident. I dont know his name but i have his contact number [protected]. He told me that he is unable to deliver the courier to my address village Mandkola (Pin Code 121103).Everytime He talking with me rudely and cut the call. I am tracking my courier from 25 july. Your customer care number is always busy and they never pickup any call. I have put many emails to your customer care email address but there is no response.Kindly look in this matter and solve my issue as soon as possible.

My Waybill No : [protected]
Please find the attachment below

Thanks and Regards
Mahesh Dagar

Product from paytm mall did not deliver on time. I called your customer care thrice for update, everytime i was told that the product would deliver on the next day, they took my alternate number, my ofgice extension, unit everything still i have not got anything and now the order has been cancelled.
If the executives can't help in these things why you even have customer care helpline. The toll free number is not even toll free.
I need proper reason why the order is cancelled from your side

I don't receive parcel yet.. I every day call since 5 days and nobody responding properly. My track no is [protected]. I also mail many times.in tracking it shows delivered but actually it is not delivered to me.in tracking it is at bavla last status. But address is dholka - 382225. Hence, please make it available to me. My mobile no is [protected]. Please help me..

I am ravi. I received a message from axis bank that a package was sent by them to my office address through blue dart. They informed me that it was sent on 27/07/2018 itself. Iam very much available in my office on all working days between 10.00. Am and 5.45. Pm during office hours. But to my surprise you made the. Impression through your message that the consignee (Myself) was not available to receive the package. I declare that i will be available at my office tnpsc between 10.00 am and 5.45 pm. Expedite the delivery process today itself.

Dear sir,
I am rajkishore swain. My order code [protected]. This was my cheque book. This is very important for me. But the packet is return without any information. The delivery boy call me to delivery the packet and i was teling him the proper address but the delivery return my packet. I need this cheque book urjently. Kindly solve my problem or i take some legal action against company.

I haven't received shippment yet and i got a message from your side that shippment was delivered. Kindly arrange it in my home address. It's very upset. I was informed from blue dart that it will be dilverd today. Deliver boy is also not attending my call. What will i do in such situations. I can't trust any online order now a days. It's very pathetic situation.

Your courier boy told me to deliver the product after 7 pm near bus stand when i first call him he told me to wait then i am waiting from 7 to 9 pm even he didnt pick the call pls take action on him he is not able to work in such reputeted courier service Delivery of your Xiaomi - COD order will be attempted by Blue Dart today. Amount payble is Rs 699. Track on http://bluedart.in/?[protected] and anthor word pls inform me about my product.thanks ...

I have ordered for an online purchase from isha shoppe coimbatore. The shipment had arrived in kochin on 27.07.2018 and shown shipment out for delivery on 28.07.2018. On 28th i have not reciecved a call from the delivery and shown the status delay caused beyond control. The hub in edappilly and my location is nearly 3 km distance and i dont know what was beyond control.
Anyway on 30th again "out for delivery" i recieved a call from the delivery boy at 6.45 pm where i mentioned him i am not available in the given address as its my office and my working hours are till 05.30 pm. Today again (31.07.2018) till now (@04.05pm) i have not recieved even a call from the delivery boy, and i tried calling the bluedart office number where they are not picking up. Every staff working here are complaining about the same delivery issue of bluedart. I didnt expect such an experience from blue dart.

I am narayanan. Mobile :[protected].

I have bad experience in blue dart delivery person with mobile number :[protected] claims that he was come to home and not deliver the product. He's so rude and not having patience, i've received many deliveries from bluedart but no one is like this rude delivery person. He argued and used bad language and behaved like a fool. Please consider this and make sure and notice me what you've done for this issue.
Thank you...

I received a call from [protected] (one delivery boy's no of tamluk, west bengal) on 10 days back. He told me to collect my parcel (awb [protected]) from his office. I told him to deliver at my address. Till date i have not received the parcel. I have called that person so many times, but he misbehaved with me and told not to call him again.

Hello team
I am struggling to receive package with waybill no : [protected]. I was out of town on weekend, the shipment was returned with reason "delivery attempted-premises closed".

As per automated message from bluedart, i selected the slot of 09:00 am to 12:00 pm for 31-jul-2018. But it seems it was still attempted to be delivered 30-jul-2018 13:09. Also i left written message on my door to call/contact me at my cell phone number [protected]. There was no call from delivery person. It seems delivery person is not coming to second floor and returning from ground floor itself. The telephone number [protected] never works.

The current situation of shipment is "undelivered shipment held at location". Please advise where i can collect my shipment. It is very important document.

My shipment number [protected] is being moving around without any notification to me. First time the delivery boy came to deliver, i was out of my residence for a small work and my security guard called me to inform of the delivery, hence i requested the delivery boy to wait for 5 minutes so that i could receive the consignment. The delivery boy was arrogant, adamant and did not wait. The next day he must have come and left with no notification. I did not receive any messages of the delivery on any instance and neither did i receive a call from the delivery boy of arriving to deliver. This is not acceptable at all to me that a delivery boy is pretending to do me a favor by doing his job. I need action on this guy and i need my consignment with no hassles.

This is for your notice that it has been many times that the courier service of blue dart is not delivering the parcel to my address and the details for not delivering the parcel is that the addresss unlocatable/ landmark needed. As it is already written behind biyabani kothi, bareilly, what other details do they need??
I have visited the blue dart office many times just to collect the parcel.
The address of courier service is shop no. 2 & 3, ratandeep complex, chawki chauraha, civil lines, bareilly. Uttar pradesh. Phn no.[protected].

My docket no. Is: [protected].

I am hereby attaching the screen shot of the details which is provided by the courier service.

Thanks,
Anshika

I dont know why blue dart or their co-workers are not delivering my parcel which is very important to me. This parcel is from icici bank and i need it urgently.
I wonder why after confirming the date and delivery time of the parcel via message yesterday you people are not delivering my parcel.
This is my third complaint and you people are just giving me consolation but it seems like their js no benefit of complaining again and again.

Sab no. [protected], not deliver yet.. Bathinda branch landline numbers are dead.. Not able to connect... Any person not call me till date.. My currier in bathinda branch but how can i contact.. My address landmark is near bal bhawan dispensary.. Easy to find every currier person.. But very poor service... I have faced difficulty to call which person.

Dear team, ecxuse me for my attrocities but this monkey calls, tell me he in in my address nearby and i give him my house address. He says he is coming. Now i wait like an #.. Then i get a msg... User was irresponsive. I didnt answer call.
Wtf. I called him, he was like excuse the msg, he has some work he will finish and then deliver the product by 7 pm. I waited. Till 7.30. I called again, he disconnected it.
Btw i am #ing eye sighted. He was to deliver my specs from lens cart. [protected] this is his number. You guys do anything and get this delivered. Mazak hai kya??? We all rely on u guys with so much hope an #.. Ok # it.. Maybe my product was not so important but still what if someone is alcually hoping very important thing to be delivered. Will they do same???

#ing call me in this regards
[protected]
Preetam thapa
Senior apac manager
Paypal india pvt ltd.

Dear sir/madam,

This is satyanarayana mantha reference no. Arn-102892 from visakhapatnam, andhra pradesh. My consignment no.[protected].

My consignment cover booked on 26/07/18 at chennai from icici pru mutual funds. That parcel has arrived at visakhapatnam on 28/07/18 near about morning at 8.50am. I spoke to ur concern (Dwarakanagar br., visakhapatnam) regarding my parcel. He said that ur parcel is arrived it is going to be delivered by evening. I thought that it may be delivered before 7pm, but very surprised it was not delivered. So, on 29/07/18 morning immediately i rangup ur concern at same branch, he said that ur address was not found because of new guy on field, immediately i have given my
Number and i told him when he reaches my location plz cal me i will guide him. But what happend i don't know 29/07/18 evening again i rangup regarding this parcel.
I am very sorry to say, that dwarakanagar concern not at all bother about my consignment, just he was laughing he said that " at any cost tomorrow ur parcel will be delivered before 2pm.

But he really misguide me, cheated me... Today is sunday. That guys, what he said yesterday... Absolutely fake information... Sunday is holiday.

How can he say tomorrow (On 30/07/18) parcel will be delivered? Who are those working at dwarakanagar branch is very lazy guys and don't have responsibity. Plz don't encourage them.
Please take it as a serious issue... Take immediate action...

This is for your information.

Thank q
Regards
Satyanarayana mantha
[protected]
Mail id: [protected]@gmail.com

My tracking number is [protected]. The package had been dispatched on monday, 23rd july and till date it has not been delivered.
Even after numerous calls to the customer care executive and being promised everyday since thursday, 26th july that it will be delivered by end of day, there has been no delivery made.
I have not recieved any call from any delivery boy till date and i am suprised that other deliveries from myntra, jabong, amazon reach the same address in maximum 2 days to which bluedart has taken more than a week, and the packet still remains undelivered.

Absolutely pathetic service offered by the customer care executives recievig the calls. They have no clue as to what is happening on the field and just make fraud promises.

Please be rest assured that i am going to escalate and take it to the consumer court under consumer redressal act.

Manisha kumar
[protected]

Thanks

Consignment with waybill no. [protected] was supposed to reach here on 27th july as per the information provided by courier office. But today its 29th july and it is yet to arrive. The food content inside would have been spoiled by now. Hence i need full compensation due to negligence of bluedart courier facility. They have just updated the status as - network issue - hence delayed in service, but my all the food items would have been ruined by now. So, i highly recommend them to bear all the cost incurred by me as it is because of their own negligence and my only fault is that i placed this courier request with blue dart which will be taken care of in future.