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Blue Dart Express Complaints & Reviews

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Updated: Nov 17, 2025
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Blue Dart Express reviews & complaints page 279

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D
Dharmendra Goswami
from Kodumudi, Tamil Nadu
Jul 27, 2018
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Website: www.bluedart.com

I order for 4 combo top office work zip shirts rs 1099 but received different product.
My order no. Is [protected]
All the shirts are different colours from my choice and very bad quality.
I want to return this product and refund my money.
The contact numbero shown on the product pack is not answer.
I order from facebook ad.
So dont know that how return this product and apply for refund.
Please help me.
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    V
    vinod_v
    from Bengaluru, Karnataka
    Jul 27, 2018
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    Address: 560100

    Blue dart person didn't called to the number which is there in the package and delivered to some other person. customer care is not valid and not working most of the times. worst service not getting why government is supporting it? I faced many bad times with blue dart. Atleast it's there responsibility to call the person and hand it over the package.
    Blue Dart Express customer support has been notified about the posted complaint.
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      A
      Amandeep Singh Chhabra
      from Pune, Maharashtra
      Jul 27, 2018
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      Address: 411057
      Website: bluedart

      Hi team,
      As my courier was delivered on 27th may 2018 in pune and the agent has sent a text message from others mobile number that collect your courier, so after that i have called him 7 to 8 times that i am reaching at your place to pick up the courier as i was going on leave from next day but his behavior was so wrong he just shouted and said "i cant deliver, i am going now come on monday". Is this the way you help us to get things on time.
      The agent name was moulana as you can find it from date 27th may 2018 he was sitting at infosys phase 2 sdb -2 icici bank delivery boy, the num, ber he has provided was - [protected].

      I want strict action against him. Please free to reach me for further queries.

      Regards
      Amandeep singh chhabra
      Contact no.-[protected]
      Blue Dart Express customer support has been notified about the posted complaint.
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        T
        thaneswari bhoi
        from Balasore, Odisha
        Jul 27, 2018
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        Address: 764001
        Website: bluedart.com

        I want return the item which is totally different from the actual one. Order id [protected]. I have order a saree with the price of 637 including shipping charge. But when i got the item i m shocking it was totally different in color designed pattern, cloth. I dint know where is the fault. But i want now return the product and i want my money back as soon as possible. Plz
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          V
          Vishal Baadshah
          from Noida, Uttar Pradesh
          Jul 27, 2018
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          Address: 110093
          Website: blue dart

          The delivery man called me once and i don't know why he don't talked after a couple of seconds he disconnected the call, after some time i received a message that (Missed You: Dear Customer, we attempted delivery of your Loan Welcome Kit for Account XXXXXX via Blue Dart Courier, AWB [protected] on 27-JUL-18. For details, please call our Customer Care.)
          Since i received this message i have called the delivery man more than 20 times but he is disconnecting my call every time and I'm unable to contact the customer care no. because its too busy
          Blue Dart Express customer support has been notified about the posted complaint.
          Jul 28, 2018
          Updated by Vishal Baadshah
          As i complained yesterday about the parcel which was dismissed without contacting me either by a call or by visiting my home.
          This same issue is repeated today also.
          The delivery man without contacting me dismissed my parcel.
          Sir/mam its a request that this parcel is very important to me and i need it. So please make sure that your co-workers are working correctly due to their lack of working some people are facing so many problems.
          I request you to handover my parcel to me anyhow because its urgent
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            A
            Akine
            from Chennai, Tamil Nadu
            Jul 27, 2018
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            Address: 769042
            Website: Bluedart

            Such a pathetic customer service this company has. They misplace the shipment and provide wrong contact details. Even after contacting them they disconnect the call or keep you on hold. Worst courier service.
            The awb number is [protected]. The delivery location is rourkela.
            The delivery person didn't even contact me and updated that location not traceable. I have been calling at their contact number innumerable times but in vain. These people don't even respond.
            Blue Dart Express customer support has been notified about the posted complaint.
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              S
              Schahal
              from Mumbai, Maharashtra
              Jul 27, 2018
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              Address: Moradabad, Uttar Pradesh

              Blue dart delivery team did not even tried to delivery my IELTS result on waybill no [protected]. They mentioned that Consignee's Address Incomplete/Landmark Needed in the status and held the packet at Moradabad Location. However an earlier packet [protected] with same address and source from British council was delivered. BC is not even providing a duplicate copy of the same. It is a very important document for me. I am going to ask to British council to deal with blue dart and review their partnership with them.
              My Mobile no is already mentioned in address and they did not even tried to contact me. Customer care team is giving me the vague answers.

              Such a Pathetic service.
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                J
                Jayaprasad !JAY!
                from Hyderabad, Telangana
                Jul 27, 2018
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                Address: 560064

                Hi my name is jay tracking id [protected]... [protected] his number... Actually i want that cheq book very urgent... I'm in hyderabad i told him to giv at home.. Y bcz no one there.. He told me to come one place n collect.. He's nt ready to giv near to home no one there at home.. Wjo wil come, deliver boy didn't gav he told I'll return i[censored] want come n collect.. Otherwise we wil return. Very bad service
                +1 photos
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                  S
                  SURDHARSAN SINGH
                  from Kolkata, West Bengal
                  Jul 27, 2018
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                  Address: Kolkata, West Bengal

                  I want's to complain that my parcel has not deliver to me and you are saying that u have tried to deliver but u haven't call me.I call to office Dalhousie branch at 150 times but they could take call.i complain to head office they said I have tried .So deliver my parcel to me or in my home branch.my way bill no.[protected].and my add. P5 kalakar street .Opp.kalakar post office 2nd floor.
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    P
                    ponnuku
                    from Gurgaon, Haryana
                    Jul 27, 2018
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                    Address: Coimbatore, Tamil Nadu

                    Consignment No. [protected], envelope sent from ICICI Bank reached Coimbatore on 23.07.18 not yet delivered to the addressee. Mentioning wrong reasons in the tracking site, person always available at house.
                    Please arrange delivery of the consignment urgently. My name is Rajagopalan with contact number[protected]. Contacted your customer care on 26.07.18 and 27.07.18 but issue not resolved. Address is very clear and phone number also given to the constomer complaint to clear any doubt in identification of the location. It is in Corporation Limit only. Please help.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      P
                      Parmod Ror
                      from Sonipat, Haryana
                      Jul 27, 2018
                      Resolved
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                      Resolved

                      Address: Karnal, Haryana, 132001

                      R/sir,
                      My way bill no. Is [protected] (Blue dart) and this order shipped at karnal on dated 25/7/18 and my shipment address is also in karnal. But today it is 27/7/18 and it is not received till date and i telephone call to blue dart office karnal and a person asked me please come to my office and receive your order if you need.

                      Now sir please tell me blue dart one of the most exploring courier service whole over india and i am very shameful to hear this type of answer from your office please solve my problem and my order is very urgent please help me sir.
                      Jul 27, 2018
                      Complaint marked as Resolved 
                      R/sir, I have received my order today. my problem has been resolved thank you.
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        J
                        Jaya Sonkar
                        from Bhopal, Madhya Pradesh
                        Jul 27, 2018
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                        Address: Raipur, Chhattisgarh, 492001

                        My parcel has not been delivered and wrongfully updated the status as "consignee not available".
                        I kept waiting, but neither the delivery man came, nor did he called atleast once if he couldn't find the address.
                        It is not the first time, bluedart has done this
                        Why this thing only happens with bluedart and not any other courier company? Pathetic services.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          K
                          Krishma Ammu
                          from Madanapalle, Andhra Pradesh
                          Jul 26, 2018
                          Resolved
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                          Resolved

                          Address: 641045

                          Hi,
                          Recently ordered an mi vr from mi store. And every thing was going fine, the product was dispatched, received at our zonal office but till now no phone calls regarding order. Contacting your office, near my location was a total waste of time no response at all. Now i received a message as "the order was cancelled for you". How can an order be cancelled without my intention or permission.

                          Same happed with the last one. Few days back same product, but the first time i accidently inserted an extra zip code which was not at the same location. But the person called and spoke about the change of zip code and agreed to deliver the product at the same requested location till now not reached called multiple times but the number is switched off.

                          I have attached the details, please do the needful as soon as possible.

                          I have paid cash of rupees:1299/-

                          Regards,
                          Krishma.
                          [protected].
                          +4 photos
                          Jul 26, 2018
                          Complaint marked as Resolved 
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Jul 26, 2018
                          Updated by Krishma Ammu
                          Please return my money
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                            G
                            Geeyem1954
                            from Chennai, Tamil Nadu
                            Jul 26, 2018
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                            Address: Chennai, Tamil Nadu, 600010

                            Waybill: [protected]
                            Yesterday I had complained about how Blue Dart without visiting my residence mentioned that 'Door Locked' in their Tracking report. Today again the same thing happened. In the Tracking message, they mentioned non-delivery because of door locked. I took a determination that I will take this up seriously, and made a visit to their Chennai Sterling Road office which was the nearest one to my residence. And in the Tracking message also this branch was mentioned as the one that attempted the delivery. The man at the counter was polite when I explained that I was 24x7 available at my residence for over 3 days waiting for the parcel while the Tracking report mentions Door Locked as the reason for non delivery. In front of me he called up the Valluvar Kottam, Chennai office and said it will be delivered between 7 and 9 pm. Later when the delivery man came to handover the parcel, he didn't even take my signature for the parcel. I am sure that Blue Dart anticipated problems from my side and hence must have made some forged entries to show that the parcel was delivered on time. The delivery man was also arrogant saying, "please do lodge a complaint. I don't know why it was mentioned Door Locked. I was asked to deliver it only now"
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              V
                              Vinoth Vj
                              from Chennai, Tamil Nadu
                              Jul 26, 2018
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                              This is vinodkumar. I applied for a credit card few days before. On tracking the delivery status, it says the applied credit card got dispatched on 21/07/2018 and i received 'out for delivery' notification on 25/07/2018 but still i didn't receive my credit card. I tried contactimg you many times but there is no response from your side. Kindly have a look over it to get my problem solved.

                              Reference details
                              Tracking id :[protected]

                              Hoping for a positive reply.

                              Thanks and regards
                              Vinothkumar
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                M
                                Monika Chaufla
                                from Suriapet, Telangana
                                Jul 26, 2018
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                                Address: New Delhi, Delhi, 110027
                                Website: [email protected]

                                Dear sir,

                                my order no[protected] on https;//shop.Samsung.Com/in through blue dart awb#[protected].

                                I have order samsung galaxy on 7 prime but i have received a box containing bunch of scrap chargers from your courier boy.

                                His no. Is [protected] and not picking up phone .

                                Pl take this complaint seriously .

                                Thanks

                                bharat chaufla

                                [protected]
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  pandey15
                                  from Delhi, Delhi
                                  Jul 26, 2018
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                                  Address: Kaushambi, Uttar Pradesh, 212214
                                  Website: bluedart.com/servlet/RoutingServlet

                                  Hi blue dart team,
                                  your delivery boy call me yesterday evening 5.00 pm for receive shipment. they first asked me shipment address root. when am tell location they tell me am go to paschim sharira you come and receive shipment but am not reach this location. when am tell delivery boy you deliver shipment mention location then they tell me "my boss tell me or desired location is paschim sharira". am not go to shipment address.

                                  why your origination take shipment delivery order. if you not deliver any shipment his mention location.

                                  please give me resolution and all confirmation. and verify all detail. why your delivery boy mention "Consignee'S Address Incomplete/Landmark Needed" . am give your delivery boy all proper root for shipment address.
                                  please resolve my query.
                                  +2 photos
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                                    S
                                    Sarbo4
                                    from Ranaghat, West Bengal
                                    Jul 26, 2018
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                                    Address: Nadia, West Bengal, 741404

                                    My blue dart waybill no is [protected]. Pick sehedule on 25/7/2018. But none yet to pick up my shipment till now, although 48 hours past. Its urgent for me please look into my issue and Solve it. I contact customer care number seberal time put unbale to talk with them. Also i mailed them but can' t get any answer of my issue properly. Blue dart service being bad at the time.
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      Blessing solomon
                                      from chennai, Tamil Nadu
                                      Jul 26, 2018
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu, 600013

                                      Blue dart agent not came to my home or no call received to collect the goods. But closed the shipment no# [protected] as premises closed. Very worst service and i was in home from morning to till time. But that fraud delivery person is making us fool. It is important to me and morning i have to go to bank. So i need the delivery by today itself. Please help to get delivered by today.
                                      Jul 26, 2018
                                      Complaint marked as Resolved 
                                      I have received my debit card. Blue dart agent came and deliver my card. Thanks to blue dart for delivering on the same date. Good service.
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Jul 26, 2018
                                      Updated by Blessing solomon
                                      I have received my debit card. Blue dart agent came and deliver my card. Thanks to blue dart for delivering on the same date. Good service.
                                      Dear sir
                                      My awn no [protected] is arrived to Gwalior city so cannot deliver please provide to me my item

                                      Thank you
                                      Ajay chaturvedi
                                      001, shiva appt, site no 1, city centre Gwalior mobile number [protected]
                                      [protected]
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                                        Nemchand Sahu
                                        from Raipur, Chhattisgarh
                                        Jul 26, 2018
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                                        Address: 493111

                                        Hi! Your ShopClues Order[protected] for PAUSE Black Solid Cotton Round Neck Regu.. was undelivered as our courier agent was unable to contact you.
                                        this Courier site msg.
                                        but available in my address. courier agent not contact to me. courier agent wrong information for ShopClues .
                                        Please resolve my problem because my parcel is not deliverd.
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