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Blue Dart Express Complaints & Reviews

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Updated: Nov 17, 2025
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 281

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A
Anweshamaji
from Kolkata, West Bengal
Jul 24, 2018
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Address: Kolkata, West Bengal, 700017

I am supposed to receive a courier shipped by Nykaa.com. The product was suppoed tro get delivered on 21st July 2018 but the premise was closed. Thereafter, I have been trying to reschedule the date but due to the worst customer service, I could not connect to any of the customer care executives. This is so disgusting!
Blue Dart Express customer support has been notified about the posted complaint.
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    V
    Veena Jayashankar
    from Valapattanam, Kerala
    Jul 24, 2018
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    Address: Mysore, Karnataka

    I shipped the product 5 days ago and still the product is not delivered. They did not tell me that the are of delivery is out of their service. They finely accepted my shipment. But now they are giving the reason that the area is out of delivery services.. They cost too much but very bad service. Am really disappointed with this service.. I really want my product to be delivered today itself.
    +1 photos
    Blue Dart Express customer support has been notified about the posted complaint.
    Jul 24, 2018
    Updated by Veena Jayashankar     I shipped the product 5 days ago and still the product is not delivered. They did not tell me that the are of delivery is out of their service. They finely accepted my shipment. But now they are giving the reason that the area is out of delivery services.. They cost too much but very bad service. Am really disappointed with this service.. I really want my product to be delivered today itself
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      K
      kavipb pb
      from Gurgaon, Haryana
      Jul 24, 2018
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      Address: Gurgaon, Haryana, 122018

      Dherendar singh from gurgaon.

      Instead of delivery a goods on mentioned address, he called and continuously ask for handover the courier to security main gate.
      And reason - due to big vehicle he is not able to delivery the goods on mentioned address

      Either blue dart responsible manager /team has to ensure that one person should carry one certain amount of goods which they can delivered.
      Or

      Kindly educate your courier boy to complete the duty on time
      Blue Dart Express customer support has been notified about the posted complaint.
      View replies
      Watch are not original & I need money back

      courier boy not delivered the good on mentioned address - Comment #3165735 - Image #0
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        M
        Mangesh Rayewar
        from Mumbai, Maharashtra
        Jul 24, 2018
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        Address: 500050

        Hello,

        The incident happened two times where courier company send my my consignment by saying incorrect address.

        Today when we visited the center bachupally in hydrebad and then they said our delivary boy is new.

        The address was same both the time and its correct address. Many other courier and things come on the same address.

        Awb no -[protected], we personally visited when we tracked daily

        Previous awb [protected], [protected], which got return mentioned incorrect address.
        +1 photos
        Blue Dart Express customer support has been notified about the posted complaint.
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          S
          Shri2121
          from Morjim, Goa
          Jul 23, 2018
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          Address: Pune, Maharashtra, 411046

          Dear team
          One courier parsal are come today pune office. The status is show in online traking is out for delivery but no any call, no any message, and finally status are mention on portal courier address wrong. It's very bad service you are not intemat also to customer. Please checked this issues. I see veryes issue of courier delivery issue but no one response.
          Blue Dart Express customer support has been notified about the posted complaint.
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          Delivery man not come to home..and he also not attend a single call.He told that it is not possible to come home and saying come a nearby place.where is a free home delivery..
          Reply
          Please cancel my delivery of paytm order
          Waybill No : [protected]
          It is supposed to be delivered now
          Reply
          You guys are the worst. Not even a single time have you guys delivered any of my parcels to my door and on time. Get rid of all the lazy ass employees and hire new active ones.
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            R
            Riya Santra
            from Hyderabad, Telangana
            Jul 23, 2018
            Resolved
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            Resolved

            I tried 12 times to reach the customer service to update the address as in my tracking status it shows landmark not provided gence incomplete delivery.

            I need help with this otherwise the courier will be shipped back and i will be out of state for couple of weeks. I need the courier urgently is there any way to contact to bluedart representatives and help to update the address
            Jul 17, 2020
            Complaint marked as Resolved 
            Blue Dart Express customer support has been notified about the posted complaint.
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              A
              Ankushmittal61
              from Samalkha, Haryana
              Jul 23, 2018
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              Address: Karnal, Haryana, 132041

              I fedup with bluedart. My parcel was shipped on 12 july and today is 23 july. There are 11 days to go but i not received my parcel
              Plz delivered my parcel as soon as possible
              My awb number:-[protected]

              Delivery address:-) house number206, punjab colony near civil hospital, opposite taxi stand, indri-132041

              Alternative address;- gopal trading company opposite taxi stand

              Landmark-taxi stand indri and civil hospital indri
              Blue Dart Express customer support has been notified about the posted complaint.
              View replies
              Really worst staff in tirupati courier service... They are not at all informing product details make sure that clear... Pls take action on them
              Reply
              Please deliver awb no [protected] . I checked docket in tracking and seen parsal do not delivered because landmark is incomplete.
              Please deliver in this Address :
              591Iontech power, near sumer paradise, sumer nagar, mansrover, jaipur 302020
              Mob [protected], [protected]
              Landmark :- sumer peradise, sumer nagar
              Reply
              One of the most pathetic courier service. I have scheduled my courier delivery time after 2pm but courier boy came before 10:30am.. after that they returned my courier to hdfc team.. No call from delivery boy that I am available or not?...

              Worse service ever.
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                H
                Harsh kawa
                from Salaya, Gujarat
                Jul 23, 2018
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                Address: Valsad, Gujarat, 396195
                Website: www.bluedart.com

                This is to inform that this courier service is worst among all, despite written at the side of my courier "PLEASE DO NOT BEND" the service boy folded it critically and damaging my document at its peak, Bluedart should keep atleast this thing in their pockets; not to temper with documents of others. Disgusting!
                +1 photos
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                  J
                  Jaspreet Kaur Boparai
                  from Mumbai, Maharashtra
                  Jul 23, 2018
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                  Address: Mumbai City, Maharashtra, 400022
                  Website: www.bluedart.com

                  For the past 10 days haven't received my courier inspite of it being in mumbai only. Am calling them twice each day and they confirm it will be delivered today but 10 days have passed and no action taken.

                  No sense of responsibility and to add to it they have the audacity to tell me, its not delivered what can i do. There is load and it will take time.

                  Never seen worst service then this..
                  Blue Dart Express customer support has been notified about the posted complaint.
                  View replies
                  Blue dart E.way bill no.[protected] has not reached consigne .Required on an urgent note.
                  Reply
                  Silverstone's reply, Jul 18, 2018
                  E way bill no.69611863893
                  Parcel not reached to the consigne in spite of being in the same city I.e jaipur & is very near to new attish market, where blue dart is having its biggest office in jaipur city
                  I have my money because your product out of dull watch completely different and duplicates you can ignored i will be complaints
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                    K
                    kkmani
                    from Mumbai, Maharashtra
                    Jul 23, 2018
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                    Address: 500081

                    This is with regards to package awb#[protected]. Delivery guy called me about package delivery around 1 pm and i told him that i will be available in the office from 2pm. He did not attempt second delivery, when i reached him on his mobile, he straight away denied that there will be only one attempt per day. So, how will i collect my courier. I work in late afternoon shift. His mobile number is +[protected]. Please fix this.
                    Blue Dart Express customer support has been notified about the posted complaint.
                    View replies
                    Sir
                    Mere address pr mera ATM card deliver nhi kiya h jbki status m department ka naam puchh rakha h flat me konsa department hota h smj nhi aa rha traek id h [protected]

                    delivery attempt not made - Comment #3163721 - Image #0
                    Reply
                    Sushil Kasniya's reply, Jul 23, 2018
                    Alternet no 8209262392
                    I left my house @ 10:45 but when i checked the blue dart website with my waybill no. It showed that delivery was attempted @ 10:30 and the premises was closed which is not at all possible as i left @ 10:45 waiting for the parcel to be received.
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                      S
                      sankmcphy
                      from Mumbai, Maharashtra
                      Jul 23, 2018
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                      Address: 400067

                      Shipment no - [protected]
                      My parcel was to be delivered on 20.07.2018 but not delivered yet. I have given my office address but the delivery boy always come in lunch or after office hours.
                      I also choose the time slot of 9am to 1pm for delivery but that is also not followed. It is a urgent parcel for me and really need it on time.

                      Even the delivery boy is not picking up my phone. His phone number is [protected]. Kindly resolve my problem and want it to be resolved by today. My office timing is 9:30 am to 5:30 pm with lunch between 1- 2 pm.
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        S
                        suni mon
                        from Ernakulam, Kerala
                        Jul 23, 2018
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                        Address: Chennai, Tamil Nadu
                        Website: bluedart.com

                        Sir/madam
                        My friend send parcel from delhi safdarunj to me, kerala estate post. Tracking number (*693, name of the receiver*ledath) but unfortunately the parcel has been delay still i did not recieve it yet (Send on july 6 th afternoon-today is 23rd july). If the area is not listed in their list they must send to nearest post but instead of this they hold the parcel at calicut (About 6 days without any notification) and didnot made a call or message or no other information regarding this. Since it is very urgent, contains some important books, cloths and some other stuffs and delayed i feel really bad, unsatisfied and severely criticise with the bluedart parcel service company with the service and would like to register a complaint because we are send stuffs by these kind of reputed companies to ensure the safety and early delivery.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          S
                          Shamim9815
                          from Delhi, Delhi
                          Jul 23, 2018
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                          Address: Panchkula, Haryana, 134107

                          I have ordered a product on paytm vide product id [protected], awb no [protected]. The delivery called up and refuses to delivered at my postal address house no 298/b bir ghaghar chandimandir pin 134107, whereas he insisted me to travel 5 kms and pick from a traffic light. Even after my insisting again and his affirmation, the product is not delivered till date. The delivery date of the product was 19 jul 18.
                          +1 photos
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                            P
                            palle1570
                            from Manuguru, Telangana
                            Jul 23, 2018
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                            Address: Kurnool, Andhra Pradesh, 518401
                            Website: www.bluedart.com

                            Dear sir,
                            I have applied for a new pan card in the name of palle prasanth kumar which dispatched to near by my home town in july 14. I couldn’t receive the pan card as track my pan card in blue dart express website and it showed me that the courier is returned back to the sender.

                            Therefore, i requesting your resend my pan card to the address given in application.

                            Applicant name: palle prasanth kumar
                            Acknowledgement numbe: n-[protected]
                            Date of application: 29 june 2018
                            Mobile no: [protected]
                            Blue Dart Express customer support has been notified about the posted complaint.
                            View replies
                            Kindly provide us your 15 digit PAN Acknowledgement number to check & resolve your grievance.
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                              A
                              Anil495
                              from Noida, Uttar Pradesh
                              Jul 22, 2018
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                              Address: 176206

                              Hi,

                              I had received one product from amazon and because that product was defective. So i had asked them to replace the same. This product hindware chimany should have been picked from designated location as mentioned below.

                              Pickup tracking id:
                              [protected]

                              Pickup address
                              Navneet sharma
                              Near punjab national bank, shahpur (H. P)
                              Town shahpur p. O. Shahpur, district kangra
                              Kangra, himachal pradesh, 176206

                              But when contacted to blue dart associate he is denying to pick up and asking to take the product to their warehouse by our own. This is not acceptable from professional company like blue dart. Please look in to this asap.

                              Thanks
                              Anil
                              [protected]
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                V
                                vansh kapila
                                from New Delhi, Delhi
                                Jul 21, 2018
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                                Address: New Delhi, Delhi

                                I had ordered a very valuable product which was to be shipped from bluedart.
                                however even when i am at my home the product is not delivered saying that my address is wrong or entry was prohibited.my delivery date was 21/7 but it has not reached me till now.such behaviour is forcing me to drag the company to the consumer court. i want my product to be delivered as soon as possible. the help line says that it would be delivered today but at the end of the day the status changes to entry prohibited.
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  B
                                  Bhojdutt gautam
                                  from New Delhi, Delhi
                                  Jul 21, 2018
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                                  Address: 122001

                                  I am trying to since morning for delivered my documents but customer care executive not give me any satisfaction answer and your field executive not delivered my document on registered address.I am continue calling to your customers care but my document not delivered on time and at now your customer care have closed.my opinion is very bed delivery Sarvice of blue dert
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    V
                                    Venky107
                                    from Bhimavaram, Andhra Pradesh
                                    Jul 21, 2018
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                                    Address: Krishna, Andhra Pradesh, 580007

                                    My courier EV [protected]is dispattlched by SBI, your courier boy Mrr.Satya anarayyana is not giving proper responce and he came to my home at that time i am not available and i went to blue dart offfice Blue Dart, #57-9-23, Panta Kaluva Rd, New Postal Colony, Patamata, State Bank Colony, Vijayawada, Andhra Pradesh. My name is Venkatesh-[protected]
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      B
                                      baijudawda
                                      from Mumbai, Maharashtra
                                      Jul 21, 2018
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                                      Address: 400067

                                      Sir,
                                      Not at all happy with the service of Blue Dart. I had specifically requested before 3 days the delivery time, yet they did not deliver the very important courier within time.
                                      Further the executives were not at all cooperative and rude. Missed very important courier.
                                      Also helpline number is not working / busy

                                      I presume this amounts to deficiency in service. No one to help
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        N
                                        nk%1
                                        from Noida, Uttar Pradesh
                                        Jul 21, 2018
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                                        Address: Haridwar, Uttarakhand, 243407

                                        Dear sir,

                                        My name is Neeraj Kumar Singh & my having way bill no. is [protected]. This shipment have been reached on date-19.07.18 at Haridwar Blue dart office.

                                        But we have not received till date (21.07.18) and your service boy don't need to understand that if has face any problem then he contact me.

                                        Please delivered on urgent basis because it's very urgent
                                        Blue Dart Express customer support has been notified about the posted complaint.
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