Blue Dart Express Complaints & Reviews

I shipped birthday gift to my husband on july 25 and expected delivery date was july 27. Blue dart raipur office was not able to deliver the parcel even on july 28th which was also the birthday day of my husband... Its horrible to use blue dart courier service... Full day on july 28 i followed up with customer care service to get it any how delivered on july 28... But i shud say they are hopeless people... Pls resolve the issue

Delivery person with mobile number [protected] (Praveen) claims that he won't come to home and deliver the product. I have to go to him and collect the delivery from him. He's so rude and not having patience, i've received many deliveries from bluedart but no one is like this rude delivery person. He argued and used bad language and behaved like a fool. Please consider this and make sure and notice me what you've done for this issue.
Thank you.

I anupoju naga lakshmi sravanthi applied and pan kjops8445a allotted vide ack [protected] which was sent to me through blue dart ref awb [protected] i have not yet received the same. When i was inquired your office at tanuku, they informed it was sent to other state. Please take necessary action and sent it to following address:

Anupoju naga lakshmi sravanthi
D/o anupoju sri ranga srinivasa rao
C5-403, the andhra sugars colony
Venkatarayapuram
Tanuku-534215
W. G dist., andhra pradesh.

Thanking you,

A. N. L. Sravanthi

My bluedart tracking for shipment dispatched on 26th july 2018 is [protected].

My dad is hospitalised and there is nobody at home however, when i track the status it says the shipment was delivered to a random name suma

How can it be delivered if no body is at a home

I tried to call bluedart also. However there customer service is pathetic and they don't answer calls even though they have a toll free number.

This complaint is in continuation to my earlier complaint reported in the start of the same month. 2ns shipment from the same biller have been delayed for more then 2 days as well & has been delivered after escalation to Bluedart customer care. The shipment was lying at the office for 2days without any reason

My orders product is not working properly... Speakers are not connecting to bluetooth.. Plz refund my amount back... I will order another product... Charging pin is also not connecting... I expected more from your service but cusomer service is also not good... Iwish to refund my amount back... No quality at all... But some items are gud.. Iwill order another products...

I order for 4 combo top office work zip shirts rs 1099 but received different product.
My order no. Is [protected]
All the shirts are different colours from my choice and very bad quality.
I want to return this product and refund my money.
The contact numbero shown on the product pack is not answer.
I order from facebook ad.
So dont know that how return this product and apply for refund.
Please help me.

Blue dart person didn't called to the number which is there in the package and delivered to some other person. customer care is not valid and not working most of the times. worst service not getting why government is supporting it? I faced many bad times with blue dart. Atleast it's there responsibility to call the person and hand it over the package.

Hi team,
As my courier was delivered on 27th may 2018 in pune and the agent has sent a text message from others mobile number that collect your courier, so after that i have called him 7 to 8 times that i am reaching at your place to pick up the courier as i was going on leave from next day but his behavior was so wrong he just shouted and said "i cant deliver, i am going now come on monday". Is this the way you help us to get things on time.
The agent name was moulana as you can find it from date 27th may 2018 he was sitting at infosys phase 2 sdb -2 icici bank delivery boy, the num, ber he has provided was - [protected].

I want strict action against him. Please free to reach me for further queries.

Regards
Amandeep singh chhabra
Contact no.-[protected]

I want return the item which is totally different from the actual one. Order id [protected]. I have order a saree with the price of 637 including shipping charge. But when i got the item i m shocking it was totally different in color designed pattern, cloth. I dint know where is the fault. But i want now return the product and i want my money back as soon as possible. Plz

The delivery man called me once and i don't know why he don't talked after a couple of seconds he disconnected the call, after some time i received a message that (Missed You: Dear Customer, we attempted delivery of your Loan Welcome Kit for Account XXXXXX via Blue Dart Courier, AWB [protected] on 27-JUL-18. For details, please call our Customer Care.)
Since i received this message i have called the delivery man more than 20 times but he is disconnecting my call every time and I'm unable to contact the customer care no. because its too busy

Such a pathetic customer service this company has. They misplace the shipment and provide wrong contact details. Even after contacting them they disconnect the call or keep you on hold. Worst courier service.
The awb number is [protected]. The delivery location is rourkela.
The delivery person didn't even contact me and updated that location not traceable. I have been calling at their contact number innumerable times but in vain. These people don't even respond.

Blue dart delivery team did not even tried to delivery my IELTS result on waybill no [protected]. They mentioned that Consignee's Address Incomplete/Landmark Needed in the status and held the packet at Moradabad Location. However an earlier packet [protected] with same address and source from British council was delivered. BC is not even providing a duplicate copy of the same. It is a very important document for me. I am going to ask to British council to deal with blue dart and review their partnership with them.
My Mobile no is already mentioned in address and they did not even tried to contact me. Customer care team is giving me the vague answers.

Such a Pathetic service.

Hi my name is jay tracking id [protected]... [protected] his number... Actually i want that cheq book very urgent... I'm in hyderabad i told him to giv at home.. Y bcz no one there.. He told me to come one place n collect.. He's nt ready to giv near to home no one there at home.. Wjo wil come, deliver boy didn't gav he told I'll return i[censored] want come n collect.. Otherwise we wil return. Very bad service

I want's to complain that my parcel has not deliver to me and you are saying that u have tried to deliver but u haven't call me.I call to office Dalhousie branch at 150 times but they could take call.i complain to head office they said I have tried .So deliver my parcel to me or in my home branch.my way bill no.[protected].and my add. P5 kalakar street .Opp.kalakar post office 2nd floor.

Consignment No. [protected], envelope sent from ICICI Bank reached Coimbatore on 23.07.18 not yet delivered to the addressee. Mentioning wrong reasons in the tracking site, person always available at house.
Please arrange delivery of the consignment urgently. My name is Rajagopalan with contact number[protected]. Contacted your customer care on 26.07.18 and 27.07.18 but issue not resolved. Address is very clear and phone number also given to the constomer complaint to clear any doubt in identification of the location. It is in Corporation Limit only. Please help.

R/sir,
My way bill no. Is [protected] (Blue dart) and this order shipped at karnal on dated 25/7/18 and my shipment address is also in karnal. But today it is 27/7/18 and it is not received till date and i telephone call to blue dart office karnal and a person asked me please come to my office and receive your order if you need.

Now sir please tell me blue dart one of the most exploring courier service whole over india and i am very shameful to hear this type of answer from your office please solve my problem and my order is very urgent please help me sir.

My parcel has not been delivered and wrongfully updated the status as "consignee not available".
I kept waiting, but neither the delivery man came, nor did he called atleast once if he couldn't find the address.
It is not the first time, bluedart has done this
Why this thing only happens with bluedart and not any other courier company? Pathetic services.

Hi,
Recently ordered an mi vr from mi store. And every thing was going fine, the product was dispatched, received at our zonal office but till now no phone calls regarding order. Contacting your office, near my location was a total waste of time no response at all. Now i received a message as "the order was cancelled for you". How can an order be cancelled without my intention or permission.

Same happed with the last one. Few days back same product, but the first time i accidently inserted an extra zip code which was not at the same location. But the person called and spoke about the change of zip code and agreed to deliver the product at the same requested location till now not reached called multiple times but the number is switched off.

I have attached the details, please do the needful as soon as possible.

I have paid cash of rupees:1299/-

Regards,
Krishma.
[protected].

Waybill: [protected]
Yesterday I had complained about how Blue Dart without visiting my residence mentioned that 'Door Locked' in their Tracking report. Today again the same thing happened. In the Tracking message, they mentioned non-delivery because of door locked. I took a determination that I will take this up seriously, and made a visit to their Chennai Sterling Road office which was the nearest one to my residence. And in the Tracking message also this branch was mentioned as the one that attempted the delivery. The man at the counter was polite when I explained that I was 24x7 available at my residence for over 3 days waiting for the parcel while the Tracking report mentions Door Locked as the reason for non delivery. In front of me he called up the Valluvar Kottam, Chennai office and said it will be delivered between 7 and 9 pm. Later when the delivery man came to handover the parcel, he didn't even take my signature for the parcel. I am sure that Blue Dart anticipated problems from my side and hence must have made some forged entries to show that the parcel was delivered on time. The delivery man was also arrogant saying, "please do lodge a complaint. I don't know why it was mentioned Door Locked. I was asked to deliver it only now"