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Blue Dart Express Complaints & Reviews

www.bluedart.com

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Updated: Jun 5, 2026

Complaints 10600

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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Address: Pune, Maharashtra, 411027

Consignment with waybill no. [protected] was supposed to reach here on 27th july as per the information provided by courier office. But today its 29th july and it is yet to arrive. The food content inside would have been spoiled by now. Hence i need full compensation due to negligence of bluedart courier facility. They have just updated the status as - network issue - hence delayed in service, but my all the food items would have been ruined by now. So, i highly recommend them to bear all the cost incurred by me as it is because of their own negligence and my only fault is that i placed this courier request with blue dart which will be taken care of in future.

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Address: 410210

Waybill no -[protected] status showing delivered, where as it is not delivered.
Please share details whom the delivery was done.

Blue dart courier man has to share details whom he delivered and why he delivered to wrong man.

The courier is from hdfc bank and hence this courier must be traced immediately.
I need justification for loss of this courier

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Address: Hoshiarpur, Punjab, 144205

My packet way will [protected] arrived at Dasuya blue dart office on 26 july18. Office bearer not call me a single time he update status consinee address unlockable. After checking on net I call in his office he ask 200 Rs to deliver my packet if not paid he will return my packet. 3 days passed still he not deliver my packet. Address are perfect

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Address: Karimganj, Assam, 788712

Website: Bluedart

Dear sir i am prasenjit das choudhury from karimganj assam. One of my parcel has came to karimganj with your courier service but duty to office problem of your delivery centre my parcel does not came to me. I have came to your oarcel offce bt they told that they dont when will be the parcel deluveted to me. My parcel number is EV[protected].

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Address: Raipur, Chhattisgarh

I shipped birthday gift to my husband on july 25 and expected delivery date was july 27. Blue dart raipur office was not able to deliver the parcel even on july 28th which was also the birthday day of my husband... Its horrible to use blue dart courier service... Full day on july 28 i followed up with customer care service to get it any how delivered on july 28... But i shud say they are hopeless people... Pls resolve the issue

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Address: 500043

Delivery person with mobile number [protected] (Praveen) claims that he won't come to home and deliver the product. I have to go to him and collect the delivery from him. He's so rude and not having patience, i've received many deliveries from bluedart but no one is like this rude delivery person. He argued and used bad language and behaved like a fool. Please consider this and make sure and notice me what you've done for this issue.
Thank you.

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Address: 534215

I anupoju naga lakshmi sravanthi applied and pan kjops8445a allotted vide ack [protected] which was sent to me through blue dart ref awb [protected] i have not yet received the same. When i was inquired your office at tanuku, they informed it was sent to other state. Please take necessary action and sent it to following address:

Anupoju naga lakshmi sravanthi
D/o anupoju sri ranga srinivasa rao
C5-403, the andhra sugars colony
Venkatarayapuram
Tanuku-534215
W. G dist., andhra pradesh.

Thanking you,

A. N. L. Sravanthi

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Address: Faridabad, Haryana, 121008

My bluedart tracking for shipment dispatched on 26th july 2018 is [protected].

My dad is hospitalised and there is nobody at home however, when i track the status it says the shipment was delivered to a random name suma

How can it be delivered if no body is at a home

I tried to call bluedart also. However there customer service is pathetic and they don't answer calls even though they have a toll free number.

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Address: Bharuch, Gujarat, 392011

This complaint is in continuation to my earlier complaint reported in the start of the same month. 2ns shipment from the same biller have been delayed for more then 2 days as well & has been delivered after escalation to Bluedart customer care. The shipment was lying at the office for 2days without any reason

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My orders product is not working properly... Speakers are not connecting to bluetooth.. Plz refund my amount back... I will order another product... Charging pin is also not connecting... I expected more from your service but cusomer service is also not good... Iwish to refund my amount back... No quality at all... But some items are gud.. Iwill order another products...

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Website: www.bluedart.com

I order for 4 combo top office work zip shirts rs 1099 but received different product.
My order no. Is [protected]
All the shirts are different colours from my choice and very bad quality.
I want to return this product and refund my money.
The contact numbero shown on the product pack is not answer.
I order from facebook ad.
So dont know that how return this product and apply for refund.
Please help me.

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Address: 560100

Blue dart person didn't called to the number which is there in the package and delivered to some other person. customer care is not valid and not working most of the times. worst service not getting why government is supporting it? I faced many bad times with blue dart. Atleast it's there responsibility to call the person and hand it over the package.

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Address: 411057

Website: bluedart

Hi team,
As my courier was delivered on 27th may 2018 in pune and the agent has sent a text message from others mobile number that collect your courier, so after that i have called him 7 to 8 times that i am reaching at your place to pick up the courier as i was going on leave from next day but his behavior was so wrong he just shouted and said "i cant deliver, i am going now come on monday". Is this the way you help us to get things on time.
The agent name was moulana as you can find it from date 27th may 2018 he was sitting at infosys phase 2 sdb -2 icici bank delivery boy, the num, ber he has provided was - [protected].

I want strict action against him. Please free to reach me for further queries.

Regards
Amandeep singh chhabra
Contact no.-[protected]

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Address: 764001

Website: bluedart.com

I want return the item which is totally different from the actual one. Order id [protected]. I have order a saree with the price of 637 including shipping charge. But when i got the item i m shocking it was totally different in color designed pattern, cloth. I dint know where is the fault. But i want now return the product and i want my money back as soon as possible. Plz

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Address: 110093

Website: blue dart

The delivery man called me once and i don't know why he don't talked after a couple of seconds he disconnected the call, after some time i received a message that (Missed You: Dear Customer, we attempted delivery of your Loan Welcome Kit for Account XXXXXX via Blue Dart Courier, AWB [protected] on 27-JUL-18. For details, please call our Customer Care.)
Since i received this message i have called the delivery man more than 20 times but he is disconnecting my call every time and I'm unable to contact the customer care no. because its too busy

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Jul 28, 2018

Updated by Vishal Baadshah As i complained yesterday about the parcel which was dismissed without contacting me either by a call or by visiting my home.
This same issue is repeated today also.
The delivery man without contacting me dismissed my parcel.
Sir/mam its a request that this parcel is very important to me and i need it. So please make sure that your co-workers are working correctly due to their lack of working some people are facing so many problems.
I request you to handover my parcel to me anyhow because its urgent

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Address: 769042

Website: Bluedart

Such a pathetic customer service this company has. They misplace the shipment and provide wrong contact details. Even after contacting them they disconnect the call or keep you on hold. Worst courier service.
The awb number is [protected]. The delivery location is rourkela.
The delivery person didn't even contact me and updated that location not traceable. I have been calling at their contact number innumerable times but in vain. These people don't even respond.

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Address: Moradabad, Uttar Pradesh

Blue dart delivery team did not even tried to delivery my IELTS result on waybill no [protected]. They mentioned that Consignee's Address Incomplete/Landmark Needed in the status and held the packet at Moradabad Location. However an earlier packet [protected] with same address and source from British council was delivered. BC is not even providing a duplicate copy of the same. It is a very important document for me. I am going to ask to British council to deal with blue dart and review their partnership with them.
My Mobile no is already mentioned in address and they did not even tried to contact me. Customer care team is giving me the vague answers.

Such a Pathetic service.

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Address: 560064

Hi my name is jay tracking id [protected]... [protected] his number... Actually i want that cheq book very urgent... I'm in hyderabad i told him to giv at home.. Y bcz no one there.. He told me to come one place n collect.. He's nt ready to giv near to home no one there at home.. Wjo wil come, deliver boy didn't gav he told I'll return i[censored] want come n collect.. Otherwise we wil return. Very bad service

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Address: Kolkata, West Bengal

I want's to complain that my parcel has not deliver to me and you are saying that u have tried to deliver but u haven't call me.I call to office Dalhousie branch at 150 times but they could take call.i complain to head office they said I have tried .So deliver my parcel to me or in my home branch.my way bill no.[protected].and my add. P5 kalakar street .Opp.kalakar post office 2nd floor.

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Address: Coimbatore, Tamil Nadu

Consignment No. [protected], envelope sent from ICICI Bank reached Coimbatore on 23.07.18 not yet delivered to the addressee. Mentioning wrong reasons in the tracking site, person always available at house.
Please arrange delivery of the consignment urgently. My name is Rajagopalan with contact number[protected]. Contacted your customer care on 26.07.18 and 27.07.18 but issue not resolved. Address is very clear and phone number also given to the constomer complaint to clear any doubt in identification of the location. It is in Corporation Limit only. Please help.

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