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Blue Dart Express Complaints & Reviews

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Updated: Apr 29, 2026
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Blue Dart Express reviews & complaints page 285

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R
Rachna 01
from Patna, Bihar
Jul 19, 2018
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Website: Amazon

I ordered a pair of shoes which was to be worn by me on some special ocassion. The dilevery date was convient to me so I thought to confirm the order. But the order reached before the date of dilevery . The courier not asked me to collect the order in the same day, I asked him to dilever it in next 2days to which He didn't replied to me in detail . On the date of dilevery I found the order was returned by the courier boy (with a reason that I refused to take dilevery ).On talking to him on his mobile no he replied in a very rude manner that it was my fault . He fearlessly asked me launch a complain against him and said his name is birbal.His phone no is [protected]
Blue Dart Express customer support has been notified about the posted complaint.
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    P
    Pankaj Chellani
    from Ahmedabad, Gujarat
    Jul 19, 2018
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    Address: Kutch, Gujarat, 370205

    Dear team,
    My name is pankaj chellani tracking nos for my parcel is [protected] and content was cheque book from axis bank.
    Parcel was dispatched on 14/7/18 and arrived gandhidham on 16/7/18 since all these days i hadnt rcvd my parcel this is major failure if a parcel can arrive in 1 day from other state then why delivery hasnt been done in 3 days when it is lying in same city. Pn other hand when we are approaching to local distributor on phone they dont reply properly is this the approach of reputed courier service provider.
    I had been caused losses for these delays and Bludart is fully responsible for it. I would file complaint in consumer court for this.

    Thanks
    Pankaj chellani
    [protected]
    Blue Dart Express customer support has been notified about the posted complaint.
    My self shubham from chandrapur Maharashtra 442401 .. blue dart staff sandip Mishra call me and saying frenchaisy is available i[censored] r Interested so blue dart give u workoffer ..si I deposited 35000 ..but right now..any type of service this person and company is not provide to us..
    Kindly pls help...
    Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
    Regards, Team Axis Bank
    Sir i am not receive card but your site trak show
    I want to change my shipping address as i need my delivery as soon as possible i would like to receive it by myself from the blue dart express office amritsar
    I need return money
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      S
      Shubham Gajare
      from Pune, Maharashtra
      Jul 19, 2018
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      Address: 411038

      My Parcel was not delivered at my place.
      Even no delivery boy came to my area yesterday and he did not call me about any type of enquiry about my Parcel or address and he gave a remark C'Nee Shifted From The Given Address please send me parcel again today on 19/07/2018 my Awb# [protected].
      Thanks.

      Your Shipment from DigiBank is dispatched through Blue Dart Awb# [protected] will be delivered by 18-JUL-18.Track us on www.bluedart.com
      Blue Dart Express customer support has been notified about the posted complaint.
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        C
        Chandu Pooboni
        from Hyderabad, Telangana
        Jul 18, 2018
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        Address: 500032

        I get massage from last three days but did not get the shipment be attempted by my address. my delivery no:[protected], my full address :40b, gpra campus, indiara nagar, gachibowli, hyderabad-500032,
        P.chandra mohan
        [protected]
        [protected]/9

        TrackDart â„¢ - Tracking Details
        Status updates on your shipments are provided below. For
        feedback on your shipments, select airway bills and click on the
        Contact Us button at the end of the page. For delivery details of
        shipments not delivered, select undelivered shipments, enter your
        Email ID, select "Intimate Me" and Send. To forward the details
        enter your Email ID, the recipient's Email ID and Send.
        Waybill No : [protected] Reference No : 58860960
        Pickup Date 12 July 2018
        From Hyderabad
        To Hyderabad
        Status Delivery Attempted-Premises
        Closed
        Status and Scans
        Location Details Date Time *
        Waybill No : [protected]
        Gbl Service Centre Undelivered Shipment Held At
        Location 18-Jul-2018 08:41
        Gbl Service Centre Delivery Attempted-Premises Closed 17-Jul-2018 18:45
        Gbl Service Centre Shipment Out For Delivery 17-Jul-2018 13:02
        Gbl Service Centre Delivery Attempted-Premises Closed 16-Jul-2018 14:20
        Gbl Service Centre Shipment Out For Delivery 16-Jul-2018 12:43
        Gbl Service Centre Delivery On Next Business Day 14-Jul-2018 15:09
        Gbl Service Centre Shipment Arrived 14-Jul-2018 09:34
        Hyderabad Hub Shipment Further Connected 14-Jul-2018 06:34
        Hyderabad Hub Shipment Arrived At Hub 14-Jul-2018 02:14
        Somajiguda Shipment Further Connected 14-Jul-2018 01:00
        Somajiguda Shipment Redirected On Same Awb 13-Jul-2018 15:05
        Somajiguda Wrong Pincode, Will Impact Delivery 13-Jul-2018 10:51
        Somajiguda Shipment Arrived 13-Jul-2018 09:46
        Banjara Hills
        Serv.Centre Shipment Further Connected 12-Jul-2018 22:50
        Banjara Hills
        Serv.Centre Shipment Arrived 12-Jul-2018 21:58
        * - 24 Hr Format

        given wrong information premises closed all are at home did not went to out said of the home from last week, how can give wrong information on delivary tutus. give the prof for that
        Blue Dart Express customer support has been notified about the posted complaint.
        Jul 18, 2018
        Updated by Chandu Pooboni
        kindly take action on delivery boy how are given wrong massage,
        Hi,

        My courier no. [protected]

        My address has been changed to

        B104, Skyline Ambrosia Apartment
        Kerekodi Main road
        Hoskerahalli
        Bangalore - 560085

        Kindly send the courier to this address as soon as possible.

        Thank you

        Princy Monteiro
        [protected]
        My Cousin Sister were at home, but he did not try to talk me over phone to deliver the parcel,

        I was at office.

        Saurav Kumar
        [protected]
        Jab order kiya tha tab likha tha 100%corton likha.jab mila sab tericort ka tha, jo order kiya ar jo mila match nahi kiya.mera money return karo
        My order id [protected]
        Name Jaki Ahmad
        Jakiahmad's reply, Jul 9, 2018
        Wrong product
        Where is my shipment? Still not recieved and didn't get any call also. Please advise asap I want to recieve it today.
        Below is the details

        Delivery of your Kotak Bank shipment will be attempted by Blue Dart today. Track on http://bluedart.in/?[protected]
        My debit card not deliver
        Call me on tym but after some time he will not come and my phon is not pick 30 40 time no. Is [protected]
        Bhosdi ko sale smz nhi aata itna zrori tha bola b tha maine k aj boht zrori hai
        Varinder1550's reply, Jul 13, 2018
        Tmiz he nhi hai kya
        I have ordered a Chanderi Cotton Silk Gown In Blue Colour but the company send a different item( shawl). So I want to return this product.
        Pramila Das's reply, Jul 19, 2018
        I ordered the following item. Please see the attachment.
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          R
          Ramnath Nair
          from Kunnamangalam, Kerala
          Jul 18, 2018
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          Address: 680542

          Sir,
          i would like to register a complaint against Blu Dart express courier. one of my ordered product is lying in their kunnamkulam office since lat 6 days. after getting call from their office on last friday dt 13/ 07/2018 after office hours your team failed to deliver my product even today 18/7/18. i had ordered a product online and received a call from the company and their kunnamkulam office about the arrival of the product. since their office called me after office time (delivery is scheduled to be between office hours, it is clearly mentioned) they couldnt deliver friday, nor monday, tuesday and even today. I kept calling their executive who contacted me, every day twice and its yesterday that he told me that he is not from bluedart but from some other courier. I.e. bluedart express office at kunnamkulam sublet the responsibility to some irresponsible guys just to save 5 kilometre distance of petrol. This is a cheating from the part of Blu Dart company. The said Kunnamkulam office of Blu Dart is just 5 kilometre away from my bank at Pazhanji.
          my product delivering company has clearly informed me that they are sending my parcel through bluedart and charged me for that.
          request you to kindly take some action against the company. The product i ordered was supposed to be for one occasion was today. Now the product is of no use to me.
          if possible take some action against the company.
          Thanks
          Blue Dart Express customer support has been notified about the posted complaint.
          AWB:- [protected]

          REQUEST TO US PLEASE ARRANGE DELIVERY ON NEW ADDRESS:- Plot No. 102, Asin advertisers Marol Cooperative Industrial Estate Rd, Sag Baug, Marol, Nr Ravi vihar hotel Andheri E, Mum-59

          THANKS & REGARDS,
          SHARAN GAIKWAD.
          [protected]
          It doesn't on. I got it just now. I've already set a new battery on it. But still now it doesn't on. No signal of light shown.
          Somany Sen's reply, Jul 10, 2018
          Flawless hair remover does not on. I got it just now over online shopping by blue dart. It's worth RS. 1199.
          Order my mistake so this item is return me ne ye item nhi mangvayi thi ye company mistake hai online kuch or pic and videos hai or open karne par Aalg item mili he
          Me es item se santust nhi hu
          Plz
          Ye item ritrun this item
          Plz ritrun item
          Plz ritrun item
          Plz
          Dear sir,
          actually the consignment has not delivered & also contacted to me from blue dart.the customer care no & local blue dart person has not responding. kindly help to get my consignment .

          regards,
          Dolagobinda
          [protected]/[protected]
          They didn’t even tried to contact me not even single call an in Amazon it is showing they tried to contact u they called me once in morning and sai service is not available then they updated like that when service is not available y the hell they do all this
          No Intimation on my Courier Courier did not recd as on day. I will check my bank after track the I'd.
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            K
            Krishnakumar Nandakumarkurup
            from Ernakulam, Kerala
            Jul 18, 2018
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            Address: Ernakulam, Kerala, 683104

            I have a shipment [protected] from HDFC bank and I have a got a status from the bank that the shipment is returned with the reason that " the phone is not picking". As I am unable to pick mob on work and we don't have a system of knowing the particular call is from Blue Dart or not. Better you should text a message that you have courier plse cont.
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              F
              frendz99
              Jul 18, 2018
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              courier delivery

              Address: Ernakulam, Kerala, 682506

              I HAVE ORDERED MI TV DELIVERY WAS SUPPOSE TO BE BY 14TH OF JULY 2018. STILL I AM AWAITING CALL FROM COURIER SERVICE. DAILY I AM CALLING THEM BUT NO RESPONSE FROM THEIR END
              AWB No. [protected]

              TRACKING DETAILS AS FOLLOWS:-

              Cochin Apx/Sfc Pud Centre Delay Caused Beyond Control 13-Jul-2018 17:35
              Cochin Apx/Sfc Pud Centre Delivery Scheduled For Next Working Day 12-Jul-2018 16:03
              Cochin...
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              S
              smhussain.azad
              from Padampur, Odisha
              Jul 18, 2018
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              Address: Sundargarh, Odisha, 769094

              It's really bad service by your Civil township, Rourkela-769004 Branch they are not delivering the couriers and showing unsatisfactory answers also they don't even call customer for policy delivery or self collection.
              It's many intense their as a HDFC Life Employee I am complaining also the branch staff are not so comparative giving unsatisfactory answer.
              Plz redespatch customer courier bill No- [protected] and give him delivery.
              Blue Dart Express customer support has been notified about the posted complaint.
              Third Grade staff Hired for Pick up services, pick up boys comes with great attitude in the company.
              if the package is late and asked to wait, then for that day it is not possible . Other wise people sitting & watching movies in the company or busy with their mobiles waiting till 8pm also.
              Hi, kindly inform to the customer if he/she has any unresolved issue with respect to his / her policy. Kindly write to us at [protected]@hdfclife.com from registered Id to have the same addressed.
              Blue dart agent didn't deliver my important documents in my office, I called him a couple of time n he said he will be back in 1/2 hr. Their service is worst n agents are mannerless and careless
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                A
                Abhishek Fating
                from Pune, Maharashtra
                Jul 18, 2018
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                Address: Pune, Maharashtra, 411057

                Blue Dart is faking that the consignee is not available where in we are waiting for this consignment since it has got important exam books for my daughter. I called their one common helpline number luckily and the lady note down my delivery address once again and promised will get it delivered again today but when I checked the status it is undelivered once again.we haven't received any phone calls either though some one was at home. I tried calling them again next day but their one helpline has got congestion through out which is very frustrating. I going to write to the books company as well who chose Blue Dart as their delivery partner and charge from us the delivery charges for such pathetic service.
                Blue Dart Express customer support has been notified about the posted complaint.
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                  D
                  Drx Aditya Mishra
                  from Mumbai, Maharashtra
                  Jul 17, 2018
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                  Address: Mumbai City, Maharashtra, 400706
                  Website: customerserviceblue.com

                  Dear Team

                  Kindly close your blue dart service because you dont have any track for delver process so how to operate this service, Last two days i had following my order for how many days it will take my product delver to me . daily basis your customer care executive is said ill be delver tomorrow today is miss out your address many times i has been ask to him but no bodes are taking serous, executive dont have manner how to talk with customers

                  this is tracker id number
                  Service: Bluedart
                  Tracking number [protected]

                  Warms regards .
                  Aditya mishra
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    N
                    Naresh Sethy
                    from Mumbai, Maharashtra
                    Jul 17, 2018
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                    Address: Kolkata, West Bengal, 700071

                    Dear Concern,

                    Captioned Consigment no. send on date-05.07.2018 to below address:-
                    Usha Parivallal
                    Senior Associate - Claims
                    SBI Life Insurance Co. Ltd.
                    8th Level, Seawoods Grand Central, Tower 2, D wing,
                    Sector 40, Plot No.R-1, Seawoods, Nerul Node,
                    Navi Mumbai- 400706.
                    Contact:[protected]

                    But on the delivery status is reflecting as delivered name- Omprakash, location-Mahape, Navi Mumbai.

                    Please note that document pertaining to high value as official.
                    Request for look into the matter on very priority basis and sought out the case at earliest.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      syed salmanuddin
                      from Hyderabad, Telangana
                      Jul 17, 2018
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                      Address: Hyderabad, Telangana, 500036

                      I never refused he himself refused to handover at my door step he called me and asked for address i explained him then again he called me and said come down As i work in night shift i was sleeping requested to come at door step he refused to come up at my door and abused me with foul language. I will file a case against blue dart for defamation...Awb [protected] states i refused but he refused and abused me i will escalte to media
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        rajnish0200
                        from Delhi, Delhi
                        Jul 17, 2018
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                        Address: 811202

                        It is to inform that Blue dart parcel No. [protected] was dispatched from NSDL to handed over to customer but after lapse of more than one months my above parcel not yet received to me. I have many time contacted to your customer care phone no. [protected] but only one or two times my phone picked by your representative and after querying the same matter he did not satisfied response given to me. He stated me that your parcel delivered on 27 May 2018 but parcel did not received by me. I asked name of receipt-ant of parcel but they did not any reply given to me. pse solve my problems otherwise i will filled a complaint in consumer court against your company.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          syed salmanuddin
                          from Hyderabad, Telangana
                          Jul 17, 2018
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                          Address: Hyderabad, Andhra Pradesh, 500036

                          Awb [protected] i got a call from delivery boy that i have recived the bank debit card and asked me for the address i have explained him the complete address. As the buliding address is same and asked him to come on 2nd floor as i work in night shift i was sleeping he refused to come on 2nd floor and abused me by using bad words. Im going to file a case against blue dart in consumer courts
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Hi, I m business partner of Bluedart. I ship products via Bluedart but my bill for shipment came with high rate .I cant pay that much bill as rate is not what was mentioned. I ll sue in court if they ll force me to pay.
                          Desr sir. My axis bank cheque book not received today dt 12.7.18, your staff say to me today ur cheque book not delivered.ur cheque book delivered tomorrow. Can i ask you why ? My AWB No. [protected].
                          Axis Bank Customer Care's response, Jul 19, 2018
                          Hi, we are here to help ! Please DM us your registered contact number and we will get back shortly.
                          Regards, Team Axis Bank
                          My order no. Is [protected]
                          It was transported on 7 july.
                          Still it has not been delivered... And no customer is receiving calls...
                          Really very very disgusting...
                          The delivery was not proper given by owner person the delivery was delivered to wrong person worst delivery boy
                          No like item
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                            J
                            Javiqb
                            from Akola, Maharashtra
                            Jul 17, 2018
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                            Address: Akola, Maharashtra, 444001

                            I have bought 2 LED TV from MI store..
                            My tracking Nos. are
                            # [protected]
                            # [protected]
                            The above orders are 'Cash on delivery'.
                            I want to pay using my Credit card, and there is no provision of digital payment at BlueDart office here in my Akola city of Maharashtra...
                            I neither have cash in hand nor balance in the bank... The only option left is to pay through Credit Card..
                            Our PM is making every efforts to make India Digital, and these people are not taking him seriously...
                            Dont know whay BlueDart has given its Franchise to this man, who dont have the basic provision of payments...
                            So, sir please do something...
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              Dollgupt
                              from Kanpur, Uttar Pradesh
                              Jul 17, 2018
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                              Address: Lucknow, Uttar Pradesh, 226010

                              I had some very important original documents from lucknow to kolkata on saturday ie 14/07/2018
                              It has not yet been delivered to the consignee. The consignee has been trying to collect it at r n mukherjee road center to no avail.
                              They refused to share any information regarding the pachage or its whereabouts. They even refused to give the consignee any contact numbers. If he had the contact number he could have simply have called to get an update on the package instead of having to go there everytime. This is totally unexpected and unacceptable behaviour. The delay has resulted in my container being liable to demarages which are substantial and charged on a daily basis.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                Mahaankali
                                from Mumbai, Maharashtra
                                Jul 17, 2018
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                                Address: 500016

                                On 16/07/2018 I was Informed by a SMS That My Package will be Arriving ... And Coincidentally I Was in the House All Day As i Was on Leave to Work... But To My Suprise At 8.00 PM When i Triedc to Track my Package it Says Consinee is Not Available... bUt i Was There in Home All Day... When i Tried to Contact the Blue Dart, the Phone Lines were Not Working...
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  Smit Bhandari
                                  from Vadodara, Gujarat
                                  Jul 17, 2018
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                                  Address: Valsad, Gujarat, 396001

                                  Dear Team,

                                  We are requesting to you that Blue dart staff was miss behaviour and not getting proper information for pickup My Courier.
                                  not pickup landline phone Valsad Location ([protected]).
                                  Below are the description of the incident,
                                  -- On "14th July-2018"06:45 PM, When i have pickuping my courier from your location office. They has said to me that I will call you on monday for pickup courier from the office due to some security reason,
                                  -- You can send family person to collect the courier,
                                  -- Otherwise i will be sending back to HDFC Bank.
                                  -- 16th July 2018 from 9:00AM to 4:00 PM, I have waiting for call from your location office.
                                  -- 16th July 2018 4:00PM not getting any call from Blue dart so i have call to my father they are going to receiving the courier,
                                  -- but he told him that tomorrow they will sending the courier @ near by location.

                                  Please advise on above..
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    Mahesh Nandurkar
                                    from Nadapuram, Kerala
                                    Jul 17, 2018
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                                    Address: 560086
                                    Website: droom.in

                                    Order no 8921831 & eway bill no [protected] has not been received to my specified address. order status is showing address unlocatable/land mark needed. my land mark is near new oxford public school i had ordered online from droom.in. On 16/07/2018 at 13.50pm it is showing methis status, but i was in my home but to i had not been contacted by the blue dart person for delivering my order. .Plz ask to contact to [protected] OR [protected] answering my query.
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      A
                                      Ajesh Anandhan
                                      from Puttur, Karnataka
                                      Jul 17, 2018
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                                      Address: Kozhikode, Kerala, 673006

                                      Dear Sir/Madam,
                                      I have purchased one product in online shopping and that product is reached on yesterday 9:45 AM(16/07/2018) at calicut blue dart office and i got that updates through tracking, But till this time i dint get that product in my hand.I called two times on yesterday for check status, first time they told you will get that product today but i dint get upto evening 4PM then i called again that time they told our delivery boy is not yet reached in there if he come you will get today otherwise tomorrow.
                                      Note :Today morning i checked the status, in there the delivery person is updated the consignee location is unlocatable.Actually the land mark is near to the main town and one of the famous hospital i dont know why the people doing service like this even he dint make a call to check the landmark.I am totaaly disapointer the blue dart service.Please take an action to the calicut office and do the instruction to how to do the service properly.
                                      Blue Dart Express customer support has been notified about the posted complaint.
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