Blue Dart Express Complaints & Reviews

AWB#[protected] was couled not deliverd in first attemptW I was not called on my mobile mensioned on my assingement in second attempt i got call but in very bad manner by your delivery executive (MOBILE [protected]), his behaves very bad and scolding me that next time he will ring bell once and dont call ang go.
I will raise this matter with my bank and ask the bank if blue dart standerd is such, then please dont send any document by blue dart

Best regards
ARUP KUMAR DASGUPTA
MOBILE [protected]

Respected person,
this is my AWB no [protected]..as shown your system the shipment is deleverd on 30th june..but as per mine the knowledge i have not recevied any shipment..so can your system show as delevered...is this your service????? how can i judge???? are you bluedart or Local courier service...kindly answer..

Regards,
Ashok kesur
surat
[protected]

Dear sir / madam

I have book mi phone on 4th, July 2018.but not delivere still date and deleryboy saying more parsal in this area.and last moment mr. Milan khatri (manager) all boys are busy in others parsal you want your parsal we are delivered on Monday 9th July 2018.
Also find attached file for more information.

Kindly look into the matter.
I am waiting for your reply.

Thanks and regards
KAZI
[protected]

My package has the AWB # [protected]. I was supposed to get this delivered by today. The delivery person did not visit the home. He just called once and did not come at all. Why? Also he has updated that we have shifted our residence. It is sheer false and nonsense statement or update.We are living in the same address given and just because of his laziness or irresponsible act we did not get the parcel. Can you arrange it to be deliver again.

Bluedart has this habit of putting incorrect status.

The Bluedart person called me on my phone.
As I was in a meeting, I could not pick up the call.
I later called the person. He said, there is no courier in my name.
Later I checked the status using AWB and it is mentioned that premised closed, where as my family was very much at home at that time.

I have already complained to the shipping company not to courier using Bluedart and instead use Professional courier.

The name of the courier person - Parthiban
His contact - [protected]

All Time Same Problem Address Not Traceable, Its So Embarrassing For Bluedart Improve Your Service As Soon As Possible. My Office Is An Prime Location In Lucknow Aashiana But The Delivery Boy Was Not Find It And Mention The Status Address Not Traceable. All the Staff Is Unprofessional And Their Is No Manner To Talk With Customers.
Dear Customer,

Greetings from ICICI Bank.

The Cheque Book for your Account XX0000 sent through Blue Dart Courier, AWB [protected] could not be delivered due to the reason mentioned below:

Consignee's Address Unlocatable/Landmark Needed
To request for re-dispatch, please call our Customer Care.

I am susanth prasad from Port Blair, it is the complaint against the service of bluedart junglighat Port Blair, I had ordered few items from Amazon and online shopping few items was delivered by bluedart but not in the given address I picked it from their office i.e. 10km away from my home, they always call and tell to pick it from their office or they will wait for three days and send it back, is this the way? No other courier service did this they all deliver the consignment in my home, If they can't deliver it in given address then why they're​ taking the consignment. Bluedart is the worst courier service I had ever seen.

This is regarding the Shipment from HSBC

AWB#[protected]. It came twice to get delivered and twice without any information and any calls I got message that the parcel is undelivered.
It's a bank parcel.Can you please explain why I am not being called by the delivery boy when they are coming at my working hours.
Can you please arrange a call back from blue dart and resolve this asap.
Thanks
Samrat sengupta

I have ordered my product on paytm on 25 June 18 and bluedart has received my shipment on 27 June 18 but today is 06 June 18 but yet i have not received my order .i have order the product because I wanted to gift it to my cousin on his birthday but delaying in delivery spoiled my all planning.i called the bluedart customer care on 05 June and they informed me that my order has been cancelled but I have not cancelled the order and paytm mall customer care also informed me that bluedart customer care gave me wrong information as my order is still placed ..i am very disappointed by the bluedart services and want to raise this issue as higher i can...worst experience by the bluedart services and I would like to call them worthless courier service..and urge the customers to not to put faith on bluedart as they sucks.

Items Waybill No : [protected] and Waybill No : [protected] .
this is second time they are not delivering my items by giving fake tracking status and reasons.when i called them they told me they can't deliver i would have to come .last time also they dis same and now again.
all other courier companies have deliverd many items to my address without and problem and blue dart again did this..they updated out of delivery area status..WHY the ### you guys accepted order when u c'ant deliver..i called them they were making false excuses and told me to come. the branch office is 30kms away from my city ..
MY address is totally correct your delivery boy is too lazy ..shut down your company because you guys never deliver ..pathetic and rude service...this is 2nd time

Dear sir,
my parcel has been delivered by blue dart malviya nagar office.My airway bill no. [protected] but your executive not delivered parcel of my address and not of in my hand. I am many times request on executive mobile no. [protected] name of mr. Vikas. But he talk very rudely language. This is very negligence service of your company against the goodwill of blue dart

kindly urgent the matter

harish kumar sharma
[protected]

Its very surprising to see that well known reputed organization like BLUE DART will do these kind of cheap tricks.

Without attempting delivery of Consignment they have updated status as Address Shifted, we are staying in the same address last 5 years.

After seeing update in the Blue Dart website, I called customer care and informed same that we are very much operating from the Same address and told them to deliver again and must call me before delivering for confirmation.

Second time when I saw the status of Consignment, it is showing as returned to Sender and unable to contact receiver, which totally incorrect, no attempt made my delivery boy and no call, I can share my call list and recent telephone bill of office address for your information.

I want to escalate my complaint but Customer care people are not interested to take my complaint.
I tried to approach Regional Manager of Hyderabad, but Blue Dart Regional Office numbers are not working[protected].
How come Banks are using Blue Dart Services when these people are not providing proper services.
I need someone from Blue Dart must check on this and get back to me as soon as possible
I have decided here after not to use Blue dart courier services in future.

My pan card was expected to be delivered by 21 june, 2018 by your courier service but unfortunately it is not delivered yet. My tracking no. Is [protected]. I queried about it at your rewa branch but they said that they haven't received this consignment because it was lost during shipment. I request you to search my document and make it available to me or inform the sender by which they can make a copy and send it to me. Thankyou.

I have called on 3rd july morning 11.30am at blue dart sholapur, murarji perhaps branch, and the concerned representative confirmed that they have received my pan card and the same will be despatched on same day.. However it's almost 5 days of below email confirmation from pan india, still i haven't received my pan card by blue dart courier..
Below detail :
Your pan card has been dispatched on 21-jun-2018 by blue dart express ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 01-jul-2018.

Hi,
This is about a delay in pickup,
and they didn't come to my house and mentioned as customer unavailable, I checked in the past day security register there where no Bluedart men came through.
I asked customer care to register a complaint about this but they refused to accept it.

Location Details Date Time *
Waybill No: [protected]
Chrompet Pickup Has Been Registered 04-Jul-2018 23:54br...

You have retirned my courier mentioning No Such Consignee At The Given Address.
None of your executive comes yo my office and returned my courier without intimating me or call me

Waybill No : [protected]
Reference No : [protected]
Pickup Date : 30 June 2018
From : Navimumbai
To : Ahmedabad
Status No Such Consignee At The Given Address

Its the worst experience by bluedart team I have experianced. Actually you don't know importance of documents which you are delivering.
I have also called you on your customer care and waited till approx 1 hour but not found solution regarding.
Please redispatch mentioned courier on mentioned address, If you feel any inconvenience regarding this, feel free to contact at +91 [protected].

Regards,
Shubham Jain
Mob: +91 [protected]

Dear sir
This is with ref to subject my new credit card from icici bank has reached at your jodhpur office on 27/6/18 but till date the same is not delivered at my residential address mentioned on envelope. I already made number of requests to your executive as well as to your branch manager mr sabir khan at basni area office but all are in vain and they are rigid at their end. Kindly intervin and request you to deliver my credit card at my residential address at the earliest.
Regards
Devendra thanvi

I am expecting my package from Blue Dart TRK# [protected] at my register residential address but it was not delivered to me and it was re-rout to Seepz Andheri address (I don't know why it went there) also no one from Blue Dart contact me. I already emailed them my Phone no but no reply, then I called Blue Dart customer service but the person who spoke with me roudly it was worst customer service not expected from Blue Dart.

Even for a 10 rupees product delivery, now a days we are getting the delivery persons contact number, but for the bank valuables we are not getting any information other then this tracking system from your end. And the worst case is for getting this product we have to sit back in home for the whole day because you are not giving proper time commitment also. I have to loose my one day salary, time, other commitments for your delivery.

Worst service!!

I have not yet received my product which i was to be received last month 30th June, and i have tried to call the customer care and other helplines there is no response . I am trying to call since 4 to 5 days before but there is no response. If like this only continues to happen i have to take a drastic steps against this. This a last warning to the blue dart to deliver my product asap...and lastly im not satisfied with the service .