Blue Dart Express Complaints & Reviews

We are facing to problem, your courier boy wrong information update my consignment [protected].
We have already provide correct /complete address with pin code. Before few days my hdfc bank credit card dilivered/hdfc debit card, etc delivered my same office address.

How to possible incomplete address update this shipment.

Plz urange the delivery on urgent basis
Rajkumar prasad
1st floor, shriram general insurance company ltd. Aamgola road, aghoriya bazaar, near city kart mall, opp-mama ji dry clnr. Muzaffarpur 842001. Bihar

Hi I am Rakesh Mandal from Jalpaiguri west Bengal. My way bill id is AWB#[protected]. I just want to complaint against blue dart Jalpaiguri branch. They are not attend customer/ address and wrong or fake update on status.
On the date of 24/05/2018 I got a call from blue dart Jalpaiguri branch they said me that I have a parcel and they force me to collect that from office. Then I told why they not delivered me my address where I stay at proper city. Then they asked me for directions and I provide direction very clearly. I still waiting but no one are coming. I informed all of my family members regarding this parcel. Now I got a SMS that my parcel will return due to non availability it is kind a joke is this ?
Please do something on this issue.
Thank you.
Rakesh Mandal
Gomasta Para
Raja Mushroom Firm
Jalpaiguri
735101
West Bengal
Mob : [protected]

Dear sarikclick,

I have ordered lehenga, but received wrong product for order no-23213.
It is delivered by blue dart no.[protected] by shipper queen get (242841).
Reference written on product is: a[protected].
Sender shop (Kiteshop saree & dress cdd/pp) has given wrong conatct no and address everywhere. I want to stop payment for the product for the fraud shop.
I dont want bludart to work for fake shop delivering fake product

Regards,
Priyanka:[protected].

Delivery boy asking money for deliver my HSBC credit card as a gift.
Also I called him many time but he did not respond to my calls.
He always asked me to came on there place and collect the card.
He behave like a god.
Still I am waiting for my card.

Please look into seriously and do the needful.

Waybill NO-[protected]
Reference No-[protected]
Delivery Boy Mobile No-[protected]

Waybill no : [protected]

My courier not delivered at my permanent address.
Every time i have to collect my shipment from w-3, crown plaza, opp aiims, transport nagar, basni iind phase, basni, jodhpur, rajasthan 342005

Please look into the matter and mike sure that my shipment will be delivered at my permanent address.

Name :-neeraj chouhan
Mobile:-[protected]
Address:- 68, mochiyon ki ghati, sati mata temple, ada bazar, jodhpur, rajasthan, 342001

Worst service... This is 5th times now m getting worst service from blue dart. Never deliver the courier on time. Never calls before coming. Most of the times courier boy do not bother to come and update the status as delivery attempted premises closed. Last time it was monetary loss to me, i was expecting one cheque which was never received. Never use blue dart. Worst people worst company. Call center no given on website never connects "[protected]"

I have applied for Citi Bank debit card which reached Bangalore on 23/5/2018 through Bluedart express. I receieved missed call from +[protected]. Post which I have called multiple times but no response and no one contacted me till date. Tried calling Bluedart various phone numbers but still no one picks up the call neither there is any kind of response . Please help as my card is important for me.

My order, way bill number -[protected], have not delivered me.My order reached 21 june in blue dart office, but they are not contact me for courier supply and when i check status, they manipulate self that consignee not available, they give wrong statement in my order status .

I am also visit near blue dart office, they give some number, but those are not pickup my number [protected], [protected].
Also written e-mail to Blue Dart helpline .Attached file

kindly tell me, what is responsible of blue dart service .

I m complaining about blue dart serviceman with phone number [protected] is not delivering my parcel from last four days respite of my contacting him again and again.the manner of his speaking is also arrogant..worst service ever provide d by bluedart.i have complaint various time on bluedart complaint mail and also on customer care but no delivery has been made yet.my bluedart AWB no is [protected] and I have called him twice he is again again telling me to pick my delivery from bluedart office and denied to make delivery

Mr. Guru saran syam had requested a delivery through blue dart from your shop on 11th april, 2018. The delivery was an urgent one - as it was a work related laptop sending.
So; it was told to us by you that the delivery would reach the recipient by 13th apr. '18

But it actually reached on 19th april.

It has caused a great loss to valuable time since in the middle many times we tried to follow up and every time it was told that it's stuck somewhere in a truck (This was not expected when it was a delicate & important item like laptop) on its way to delhi

It finally reached rajasthan only on 19th.

The 10 kg parcel's customer code was 041381 and the bar code is [protected].

We're extremely dissatisfied with the service since when we were in so much tension, we got no help of speedy delivery causing more stress.

So can you please process a compensatory payment very soon because compensation should be provided for this late delivery.

Hope this will be processed quickly, waiting now at least for a fast positive reply.

We sent a toy bike through blue dart surface courier docket no. [protected] to hyderabad. Our customer received damaged item. Outer packing was damaged and product was also damaged so our customer did not accept the courier and returned back to blue dart. Now when we filed complain to blue dart, they said our packing was not appropriate. We had packed the item in multiple bubble wraps and then in outer corrugated box. We put handle with care labels also at all sides of box.
We have not been told by blue dart while accepting the shipment that the packing is not appropriate.
We should be given full claim for the damaged item.

A courier was shipped to me by hdfc. It was an important document.
Shipmement was out for delivery on 18th may 2018. And it reached bangalore on 19-may-2018.
But from here, i have not received the product.
No communication from blue dart. Customer care is not avaliable.
Below are the details
—
Waybill no : [protected]
Soukya road undelivered shipment held at location 28-may-2018 08:23
Soukya road undelivered shipment held at location 26-may-2018 08:15
Soukya road undelivered shipment held at location 25-may-2018 08:16
Soukya road undelivered shipment held at location 24-may-2018 08:17
Soukya road undelivered shipment held at location 23-may-2018 09:50
Soukya road undelivered shipment held at location 22-may-2018 09:09
Soukya road consignee not available 21-may-2018 12:15
Soukya road shipment out for delivery 21-may-2018 10:13
Soukya road shipment arrived 21-may-2018 10:07
Soukya road shipment arrived 21-may-2018 09:43
Bangalore hub shipment further connected 20-may-2018 08:24
Bangalore hub shipment arrived 20-may-2018 00:46
Bangalore hub shipment arrived at hub 20-may-2018 00:45
Cunningham shipment further connected 19-may-2018 21:33
Cunningham shipment arrived 19-may-2018 20:17
Ram murthy nagar shipment arrived 19-may-2018 10:45
—

Its held in soukya road office from last 8 days.
Worst service of blue dart.

Hello there, I have ordered smart watch from MI Store. After that they shipped my product via bluedart. I got call from bluedart delivery boy and he asked mi to come to his location which is nearby my place.. When i reach there i called him for 6 to 7 times bt he didnt pickup i waited there for half hour still i didnt received call from him.. After abt an hour i got call from him but somehow i missed it.. When i call back again the same thing he didnt receive.. And about one hour later i got message that my order is delivered.. Bt i havnt received my order.. Even i am not able to talk to bluedart customer care.. Such a pathetic service by bluedart

After letting them know that i am ready to come anywhere and pick the courier by myself. They were not helping at all, the were saying something related to sop, which i didn't understood at all because they didn't wanted to explain.

I have clearly mentioned them regarding the delay and misuse of document.
Still no action was taken and in-deed it was taken as their final decision which i have to follow because the other person seemed to be on higher post.

This is an extremely depressing and unsafe experience. I might have to cancel my further communication from icici bank because of this which i would let the bank know as well regarding the same.

Since this document is a delicate and easy to misusable item, i can clearly quote that it would be easily misused, because of which i'm highly unsatisfied with the service.

Sbi bank sent me a courier having waybill no: ev-[protected]. It has been dispatched by dispatch team.
I want to be delivered at gowardhan. Pin code:444504. Tq-risod, dist: washim.
The sbi bank have sent it second time the first time your team did not give me the courier. Please let me know if you can help me with the same. It has some important documents and that is the reason i would require you to please check the shipment.

Blue dart delivery boys do not call the customer about their current location status etc. They don't deliver the product and just update the status as per their wish like premise closed, consignee not available, ext no not available. Restricted area delivery prohibited etc. They just update the delivery status like this as per their wish. They don't even call the customer or come to delivery site. I have not received my credit card since 21 may 2018 they just keep updating the status like this. On 25 may 2018 they update the status prohibited area but did not call me and on 26 may 2018 they update the status premise closed but they did not come and call me even. I was in the premise only. Blue dart is the asia's most poor courier service and they should be penalised for their service. They don't have any management skill. They don't even know how to reach a customer how to deliver a product. They just play with the customer product. Very very dissatisfied. Most faltu service. I have no time to run behind them. Please look into this and charge a huge amount of penalty against them. Blue dart is the most worst service provider. I have taken service from dtdc they are enough good in this field they call their customer.

Awb : [protected]

I have been calling customer care number for the past 5 days. Every day i am asked to confirm the address. After i confirm address, the customer care executive asks me whether its an apartment or an individual house. Once i confirm that its an individual house in a residential area in the city, they are saying that will call back and co-ordinate the delivery (This happened 5 times). Till date i have not received a single call or attempt to reach me. I am fed up calling blue dart customer care everyday. The tracker shows that the shipmnt is in edappally for the past 1 week. This place is just 15 mins from my home. Yet this is not delivered yet. No one from bluedart has even tried to contact me for once even after i calling them up for 5 times

If you are facing any issue delivery this. I can come and pick it up

The shipment has my new credit card sent by my bank. I urgently need it to manage my finance.

If you cannot deliver to my address i am more than happy to come and collect it from your branch.

Please dont give me the crap that the address is not right. I get all sorts of courier everyday different courier services everyday. If you have any doubt on the address, please call me on my number like any normal courier service would do.

Please take this seriously. If some one could give me number through which i can escalate i would be grateful

Hi i am not getting my courier which is to be delivered to my address.
I used to get my couriers in the same address which is not delivered by bluedart courier. Other couriers are able to deliver to same address. Others called me if there is any doubt in my address.

Please be patient, call to the customer contact address and deliver it properly.

Thanks.

Dear sir / mam,
A very disappointed with your service and reason
I supposed to received one of my shipment thru blue dart courier, under blue dart awb no [protected] by today which was booked by my colleague in mumbai on 24.05.2018, but still not get delivered, only getting fake commitment from representation on calls regarding delivery and wrong pincode, every day i received shipment on the same address from different different couriers, but blue dart bangalore peoples are giving foolish reason that, the pin code is incorrect, how it could be possible, if you get to know this issue on 25.05.2018 as updated on your website, for what purpose you all were waiting for todays day. Not delivered today also, and giving selly reason it will deliver on monday, this is the way you give service to customers, i am leaving abroad by today late evening thats the reason we use this blue dart service to receive shipment on time, but your bangalore peoples dont know the value of customer and their time. I have called many times on this phone number [protected] from 3:00 pm today for delivery, i have explain them also the same reason, but no one is taking responsibility. I request to concern team to verify from your side is it any difficulties to find and take action against this issue, i want my shipment by today anyhow, this is not the excuse which is update on your website from last 2 days there is no use of getting shipment delivery on monday for me

A consignment was booked by a bank at chennai vide way no [protected] on 19/5/2018 to be delivered to me at hyderabad at my residence. Since 19th of may they are keeping the cover with them and when i call the customer care they say they are delivery constraints. At the end of the day they update their website saying delivery delayed. The details of status put up by them is under neath
Waybill no : [protected] reference no : [protected]
Pickup date 19 may 2018
From chennai
To hyderabad
Status delivery delayed

Status and scans
Location details date time *
Waybill no : [protected]
Tolichowki delivery delayed 26-may-2018 17:44
Tolichowki delivery delayed 25-may-2018 18:23
Tolichowki delivery delayed 24-may-2018 17:25
Tolichowki delivery on next business day 23-may-2018 16:11
Tolichowki shipment out for delivery 23-may-2018 07:25
Tolichowki delivery delayed 22-may-2018 17:45
Tolichowki shipment arrived 22-may-2018 08:54
Tolichowki shipment arrived 22-may-2018 08:53
Hyderabad hub shipment further connected 22-may-2018 06:16
Hyderabad hub shipment arrived at hub 22-may-2018 03:31
Kom service centre shipment further connected 21-may-2018 21:04
Kom service centre shipment redirected on same awb 21-may-2018 12:49
Kom service centre wrong pincode, will impact delivery 21-may-2018 11:55
Kom service centre shipment arrived 21-may-2018 10:02
Kom service centre shipment arrived 21-may-2018 10:02
Hyderabad hub shipment further connected 21-may-2018 07:32
Hyderabad hub shipment arrived at hub 20-may-2018 05:06
Chennai airport hub shipment further connected 20-may-2018 00:56
Chennai airport hub shipment arrived at hub 19-may-2018 20:06
Hdfc cards shipment further connected 19-may-2018 18:00
Hdfc cards shipment arrived 19-may-2018 15:02
Most horroble courier service blue dart