Blue Dart Express Complaints & Reviews

I ordered a item in paytm. It was supposed to deliver by 8th may, i haven't received any item, but it is showing delivered. When i checked with paytm they provided a pdf of blue dart delivery, in that they delivered it to the wrong address. The awb number is [protected]. I gave my address as chinmayi pg for ladies, they delivered it to srinivas chinmayi pg. I haven't received any call before the delivery. This is heights of negligence, my money is also valuable. I need an action on this

Awb no. [protected], i got a call from [protected] dated 10/05/2018 who told me that there is a currier where to come i just told him that at the address mentioned on the packet & he told me ok alright.
Later in evening i got call from other person who told me that your address is unlocatable pls confirm the landmark.

My main concern for this complain is that the same person who called me from above mentioned no. Dated 10/05/18 had already delivered my cheque book just 2 days back i. E on 08/05/18.

It may be that he would have forget the address there is no problem but when he had called me he must have asked about the landmark but he straight forward asked me where to come at 12:14 noon & he decided not to deliver which can be concluded because at 12:23 noon the same was updated when i tracked online.

Finally i got delivered next day without a single call from anyone.

My request pls train the staff to be humble if he is in customer service & not be so arrogent.

Regards

Dear sir
I order a product from paytm which order no. [protected]. Paytm sent the product dispatched the product through blu dart courier on 04 may 2018.
Blue dart awb no. Is [protected].
This to complain against order blue dart awb no. [protected]. I am extremely unhappy with the delivery process of blue dart. Blue dart promise to delivery my product ob 08 may 2018 but i did not get that till now. Also when i try to call blue dart sonipat (Haryana) they did not pick my call. Even when i talk him last time 2 days ago he lie and and said, watchman refuse to receive the product which is just impossible. This is very shameful act.

I was vacating my college hostel so i had shipped all my belongings from hostel to my parents house via bluedart. The expected delivery date was 3rd. I received two shipments on 1st but one box came on 9th that too damaged. Also, during the pick up, they told me they will offer me student discount but they gave student discount only on 2 shipments. I paid 1400 for 31kg and 1800 for 5 kg. The 5kg shipment is the one which was delayed and delivered is extremely pathetic condition after making many phone to the bluedart customer care

Blue dart not delivering waybill no : [protected] and reference no :[protected]. I have called several times to blue dart customer service but not taking any action. They are updating wrong status on daily basis. As per tracking status, in the morning the status is updating as "shipment out for delivery" and evening updating the status as "need department name/extention number" since 7th may 2018. I have provided all necessary information on time. Please refer attached screenshot of blue dart tracking for waybill no : [protected]..

My blue dart awb#[protected], awb#[protected], awb#[protected] all showing out of delivery area. I don't understand if they can't deliver why they pickup the shipment. Only blue dart has problem, all other courier companies providing service very well. I would suggest all customers of paytm, amazon, flipkart to request shopping sites not to choose blue dart.

Dear team,

This is very bad experience with blue dart. I have been facing delivery issue from last 6 month. Hdfc bank try to send me no of courier but i didn't get even a single courier. I have send a mail to your email id but no response yesterday i also send no of mail to one of yours representatives [protected]@bluedart.com. Kindly find the below detail and pls revert as soon as possible. Hope you will take a action.

Name :jitendar choudhary
Address :room no 7, shiv shakti seva society, shiv sena maidan, sanjay nagar, laljipada, new link road, kandivali west, mumbai 400067
Contact :[protected] /[protected]
Email id:[protected]@gmail.com

I am hymavathi challa. My order number is [protected]. Delivery date:[protected]. Product: new fancy thread work cotton silk saree. Total amount is :745 rs. Return reason: we got different product. We ordered blue and yellow colour silk saree but we got green saree it is very cheap in quality. I want to return the product and refund my money back.

Waybill no: [protected]
I informed the courier guy on first day i am on a training during that time and asked him to deliver it to the office reception which is the actual location mentioned. But he denies to give it and want me to come way down to collect, even though informing him that i will be in training so cant come in personal and receive. When other bluedart courier person can visit the reception to pick/drop the courier only he gives reason. The package contains my bank card which is very critical i need it asap. Please make sure you deliver it through some other guy at the reception.

Thanks
Bhuvana

The shipment is out for delivery since 7 may and since then, everyday the status is the same-closed premises, but the fact is that i have not received even a single call on my number, and it has never happened that the premises are closed, my mother is always at home. That particular parcel is o[censored]tmost importance to me and my work is stuck because of it. Instead of showing some responsibility, the customer care department either disconnects or puts me on hold but provides me no valid information as to what the current status is and why have the previous statuses been updated incorrectly. I asked for the number of the concerned person who will come for delivery but i was refused for the same. The service is extremely hopeless. Like i said, the parcel is of extreme importance to me, kindly deliver today itself anyhow! ~tanisha rekhi

Dear sir/mam,

The below mentioned consignment booked from m/s. Honeywell international gurugram to m. S. Pms electricals noida.
I am continuously calling to blue dart customer care regarding my packet but still we have not received the same.

Its already has been 40 days but still we are not receiving any positive response.

1. Docket no. [protected] booking date 31/03/2018
2. Docket no. [protected] booking date 30/04/2018

Bhupendra singh
Pms electricals
Sco-5, 2nd floor, bhawani market
Sector-27, atta, noida-201301
Mob. No. +91-[protected]
Near noida sector -18 metro station

We waited for a delivery letter from bank through ur courier awb [protected] this has came and went return and again we requested from bank to pass the letter to come so awb[protected] this was the second one came but not delivered to our address. We claimed to contact near our blue dart courier but they didn't give correct way of response and behaved in wrong manner as a customer service there is no dignity to have response like this. If we ask reply from them they reaply that door is locked and they won't contact us its a reticluous thing on your service kindly please take some action against it.
We wait for your reply
[protected]@gmail.com
[protected]

I had a very important parcel which was couriered to blue dart by one of the banks on 3rd may. But till 10th may i did not receive the parcel. And when i see the status online, it shows that they have attempted the delivery but could not trace the address. I called the customer executives 'n' number of times and their response is disgusting!! They just listen to everything and disconnect my call. Now the status is updated as "the address is unlocatable". If it is unlocatable why cant the bluedart give me the address so that i can go and collect it, but even that is not possible since the parcel i got is from bank.
What is the alternative then!! Do you people even understand how important the courier is? I have spoken to 5 executives but they say that it will be delivered today.. What kind of service does bluedart do?

I had ordered few products online and the status shows delivered to blue dart ulloor, trivandrum. But they are not contacting me or picking up my calls and have marked the status as landmark needed. I have provided all the necessary landmarks and they are still too lazy to contact me to know the landmark.
Highly dissappointing service from blue dart.

In a previous delivery (Waybill no: [protected]), the delivery person called me and shouted at me to come and collect the cover. But i was in office by then & i was unable to come. So he returned the cover back, by saying my address was wrong.
Again this time (Waybill no: [protected]), without any call or intimation, he himself returned the cover back by saying pincode is wrong.
Its second time he is playing around. All other couriers are able to deliver us, like amazon, ekart, firstflight etc, except bluedart.
Such a irritating delivery people and worst service ever seen. :- (:- (:- (

Blue dart courier not delivered product, tracking no[protected], they are chaeating the customers

Customers are paying cod fees but they are not delivering the product, they are cheating the customer by theft
Bluedart payyanur perumba branch are cheating more pepole by providing wrong information

Bluedart, payyanur perumba branch mr. - muhammed sherif. K/blue dart c/o yes yech associatesnational college bldg, perumbamain rd, nr malabar gold

Cannanore. [protected] - misbiheved when i called for enquiry
Blue dart is one of most failure courier service in india, every time they have done mistake i experienced almost 6-7 times my packet was not delivered on time in the single case.

Dear bluedart team,
I ordered a product from nykaa few days back.i got the tracking number as [protected].when I tracked the shipment it had already reached the delivery destination on 7th may 2018 but it was kept 8n the warehouse.when I called up the office of bluedart the executive named ipshita attended me and she told she could not promise the delivery but would take another 48 hrs to deliver the product.ones the blue dart office of begusarai Bihar did not informs me customer thatr
they would deliver the product to me today and I don't think they made their efforts to deliver and I have my family members are available at home anytime but then they said my home was locked so they could not deliver the product.second time again they did not inform me by msg or any call was given to me and when I checked the tracking details ...it was mentioned they couldn't find the address as no landmark was mentioned.why not did the currier boy called up to find out.i have reasons for saying bluedart begusarai, bihar didn't make efforts because the address itself is a land mark (icici bank begusarai).The depressive thing is that the after mentioning it to the bluedart customer care executives, they don't take any action and when asked to talk to their seniors they keep the call in hold, they don't give the customer the call reference number or any complaints t number.

Tanya
[protected]

I have ordered a table and wants to return it back to Amazon. They arranged a pick courier with you on 26th April 2018. 28th Aril someone has come but since its a little heavy furniture and he traveled by bike he refused to take that parcel. But From that day onwards till now No one is coming to pick that parcel.. I had spoken to amazon for the same everyday day till now., But your people are not coming and the most attractive thing is you...

We stay at a gated community where u need to tell the security guards about the details of the courier only then they will allow you inside. When i am viewing my tracking details its mentioned that entry is prohibited whereas everyday atleast 2 courier items are being delivered to my home on a daily basis.

I have reached out to the Blue dart customer care to tell them that either call me or tell the security guards to call me. I have even given my number but till date they havent called or reached out. My exams are nearing and this is the type of service they are providing. I am even doubtful if they have come to the building since never did anyone my last 3 years of stay said that they have been stopped from entry if they give out the details . Atleast do not lie.

Waybill number:[protected]
I asked it to be delivered to my mother, as requested before as asked my mother to show the id card as well. He rang wrong bell and when i contacted him he spoke rudely and ended the call. Already shipment was delayed and now delivery guy marked it as door locked left even though i called back informing that my mother is there hand over to her. He gave all vague answers and ended the call that we will not deliver it today.