Blue Dart Express Complaints & Reviews

Maine is se ik kurti ka order kiya tha jo ki 399 ki kurti and delivery charges rs 100 and tax ke sath kul toltal 533 ka bana lekin jab maine ye courier khola to usme se ganda sa ik meter kapda nikala jo ki dusting ke kam ka bhi nahi hai pl merit aap se request hai ki mere pause wapas dilwa do aur aisi company ke orders deliver karke apni company ka naam khrab na kare.
Company ka add bill ke uper likha hai
A 4 jb point nana varachha
Pin395006
Ph no [protected] hai jo ki milta hi nahi hai

Absolutely appalled with the service / delivery levels of my consignment no. [protected] booked on 30th April 2018. More than 36hours later and speaking with half a dozen customer care executives the consignment is still in the Parvati centre in Pune for want of a delivery vehicle. No effort by the CC executives to escalated the issue and find out reason for non delivery.

Ref: 20180313INHYSTU42281;waybill no :[protected] assured deliver date 30.04.18
I am fed with blue dart, , they intentionally delayIing in delivery. The parcel reached to Guntur on 29/04 but still not delivered. They updated wrong fixed status as usual network delay intentionally.I had cal customer care about shipment of my product many times.They are not responding properly and cutoff my cal without answering my queries.How do this to your customer. It looks funny that parcel is moving guntur to hyderabad and hyderabad to guntur since last 4 days. Worst service i have seen. Fraud updates

Dear sir/madam,
Citi bank send me a courier with no [protected] to my office address. Due to some urgent official requirments, im in chandigarh for couole of months. Can you either send it to my chandigarh address or make provision so that my friend in mumbai can collect it. My chandigarh address is
C/o smc, 12 wing
Airforce, behlana
Chandigarh, 160003

First of all, my courier AWB number [protected] don't deliver me on time. The delivery man don't wait for me at my address and when I've complained regarding this to your customer care service, the person put me hold for 15 minutes and don't came back. I am sorry to say but this is very irresponsible and unprofessional behaviour.please do a necessary action regarding the same.

Dear sir/madam,

We have shipped a tender document to one of our customers in gandhinagar with bluedart courier services bearing a docket ref. No.: [protected] on 17/april/2018, which was addressed to purchase department. Unfortunately the courier was delivered to admin department and the tender document then was rejected from the concern personnel since it is no where related to admin department. We have lost a well worked opportunity worth 25 lakhs just because of the negligence of delivery team.

With a great faith on bluedart services we have preferred your services even though the freight charges are very much on higher side. We request an explanation and corrective action towards the blunder committed by your delivery personnel to continue with your services.

I had ordered my oneplus bullets back on the 28th of april on the oneplus website.. It was despatched on 30th april and the delivery was given for today through your partnership.. But the delivery guy didn't even call r approach and cancelled the order for which i had paid earlier without any prior inquiries.. This is extremely rude on his and your company's part and please, i ask u to take steps to correct this..

Hello,

I'm facing repeated irritation whenever a parcel comes to me through bluedart as your local delivery people are really misbehaving and rude with us.

There is no delivery notification for parcel but that is okay, the local guy is not even making any delivery attempts and returning the parcel by keeping in the warehouse as it is after 3 days. If i'm lucky i should monitor the parcels and goto the warehouse and collect the parcel.

Or they will return. I asked phone number of the delivery person, they are just providing answer to me in singular without even proper respect.

They are ordering me to come another time, as if i'm their servant. Even if i go they will be mostly closed, if i ask contact number they are laughing and asking why they need to share the contact number. I've taken the photo of the guy and office location out of irritation to complaint here. To protect the security privacy i'm not uploading his face display photo.

This is my second complaint about your service. I dont have any fate to bear it, i'll proceed with consumer complaint and online ports with feedback if i'm not approached properly.

Thank you,
Karthik.

Sir,
It was very careless survic which was provide by you. I am a costumer of your company but it was very sed for me that
At first time my product was misplaced by you the treaking number of that product was [protected]. And then second time the prodect was arrived to the office at time but the deleavery of the product was very late. The stage of your office was very careless and they don't support with us.

My tracking no. Was [protected] and delivery address was state bank of india, kohara, ludhiana 141112 which was complete address. It has to be delivered to me by 01 may 2018 but no one contacted me and when i checked status of the the courier it was returned back with remarks address is not complete and no contact was attempted by your side. Absolute shocking and unprofessional behaviour from such a big big courier company.

My tickets in the name of raj berry are lying in your moti nagar office and from last 2 days i am receiving a call from office but they are not coming to deliver at my place. I will be compelled to take legal action against you if the tickets are not delivered by tomorrow morning as there is a match tomorrow. The numbers that i got a call from are [protected] and [protected]. They call me and giggle and have not sent me my packet.

The shipment no [protected], is booked at gurgaon to bhubaneswar.

Starting point - ve commercial vehicles ltd, sector 32, plot no-96 gurgaon. 122001. On 18th april-18.

Point of destination - durgamadhaba nagar bhubaneswar. It was on hold in bhubaneswar bludart office till 28th april-18.

No call to addressee nor any attempt to delivery.

However the same is returned to gurgaon without delivering at the destination, bhubaneswar. Concerned person hold the shipment & did not bother to contact the addressee. Also i had dropped a mail to "[protected]@bluedart.com" ship at other location with necessary authorization, but no response. Even not getting a single reply of my mails.

This show the attitude, negligence & carelessness.

Hi,

On april 28th i received a message that your shipment will be delivered by today. On same day i received a call from [protected] that your shipment has arrived. As i was out of town so said to him i will be back on 30th april so please deliver on 30th.

Now i am calling the concern person from 30th april but he is not picking my call. I dropped him text message also but there is no response from him.
Blue dart's customer care number is also not connecting.

When i checked my status on blue dart website it is showing consignee is not available, which is 100% wrong status now.
Now i am available at home yet blue dart is updating me as not available without contacting me again.

No one reached my from blue dart after 28th april and they are updating 100% wrong status of mine as i am not available.

Please take action on the person who is making false updates and creating problems for customers.

I am not the only person who is facing this problem. There are more than 90% person who use blue dart are facing this.

Please help me in finding my courier and take action on concerned person.

Dear ceo of blue dart,

Delivery shipment # [protected]
Email -/[protected]@gmail.com

This will be my first and last deal with you. Since friday 20th of april i am waiting for my package. Your delivery guys are purely uneducated and not worth of being a part of this organization. I was called by one of the delivery guy # +[protected] on the mentioned day and he was in my office location. I clearly mentioned that i am in leave for few days so please drop it in my home address. He promised that he will done this by the next day which is saturday. I waited whole day to get any confirmation but nothing. On monday the guy called me again and he was in my office location where i clearly mentioned to be in my home address.
I called the customer service number and reached after spending 53 rupees of telephone balance and shared my concern. They promised and i told the behavior of the area manager and raised a case # 578454. This is the next day i am calling from this morning and no response from the customer care nor from the delivery team and the management.

I requested the package is very important to me and it must delivered in time bacausr i have flight to catch by this evening 7 pm.

After this much of loss and time i am writing this to get your eyes on these situations. I will wait till 6.30 evening if i am not getting any confirmation, i will take serious action regarding this issue. I have the numbers and will take a screenshot of my concern to publish.

Regards

Sunil kumar
Legal advisor and relations
Bangalore high court

Writing this on behalf of delay on my courier delivery. Past one week i am getting a message that my shipment is out for delivery (Kotak debit card). Though i have given my correct office address till now there is no call from delivery boy. Only i am getting a message. First day they given remarks that i am not available at the premises, the second they remarked that given address is wrong. Third day one lady made a call and confirmed my address again. Fourth day again remarked as incorrect address and fifth day customer was not available... I was in my office to receive that courier but no proper service atleast the delivery boy should conform my address or make a call... How long it takes to deliver the courier... Courier office is at chennai, chrompet...
Kindly check and clear my problems asap

Courier sent on 23rd april 2018, till date not received, no communication from blue dart office today at bhasheerbagh office i collected. Its worst service, i will campaign this for sure.
My one day time killed by you, what compensation your going to pay.
Way bill no [protected]
R u not giving any training to your staff
Pls maintain office level phones
To get connected to customer care is god knows
What a performance by blue dart the premier service provider
Worst worst worst
Totally i my life i will never suggest blue dart to any one, thank you

My waybill number [protected]. I supposed to receive my parcel on 30/04/2018 through blue dart. I was tracking the status and waiting for call for whole day. Did not got any call and when i checked the status it was “c’nee shifted from given address”.
I am in same address and waiting for call. How can they decide even without making single call and update the status. Really frustrated need my courier on priority.’

Parcel is reached to my city but company workers are not wiling to deliver my parcel.
I am calling them from last 5 days but no one help to deliver my parcel. Pls help to deliver my parcel as soon as possible

View order details
Order date

23-apr-2018

Order #

[protected]

Order total

399.00 (1 item)

View order summary
Shipment details
Standard delivery

Dispatched
30-apr[protected]may-2018


Iron man ark reactor printed t shirt - men's iron man t shirt - navy... 399.00
Qty: 1
Sold by: saira fashions

Ref;waybill no : [protected], assured deliver date 30.04.18
I am fed with blue dart, every time, they intentionally delay in delivery. The parcel reached in kolkata on 29/04 but still not delivered. They updated wrong fixed status as usual (1) network delay (2) wrong pincode intentionally. Now shipment redirected on same awb;i had to wrote customer care every time to get delivered. They did it every time, intentionally they either delay it or return it back. It may be my address is long away from their office. I have given so many emails and in this case i have also gave emails to different officials of bluedart. They did not even call me. Blurdart delivered so many letters/parcels numerous times in my address. It looks funny that parcel is lying at kolkata for 2 days undelivered but it has reached kolkata from mumbai in one day. Worst service i have seen. Fraud updates

Waybill no : [protected] reference no : [protected]
Pickup date - 28 april 2018
From - mumbai
To - new delhi
Status - on hold as requested by shipper
Expected date of delivery - 30 april 2018

Status and scans
Location details date time *
Waybill no : [protected]
Rohini service centre on hold as requested by shipper 30-apr-2018 14:49
Rohini service centre shipment arrived 30-apr-2018 08:15
Rohini service centre shipment arrived 30-apr-2018 08:14
Gopinath bazar hub shipment further connected 30-apr-2018 07:29
Delhi hub shipment arrived at hub 29-apr-2018 07:29
Mumbai hub shipment further connected 29-apr-2018 05:27
Mumbai hub shipment arrived 29-apr-2018 03:47
Nahur mini hub shipment further connected 29-apr-2018 03:38
Nahur mini hub shipment arrived at hub 29-apr-2018 00:08
New bombay shipment further connected 28-apr-2018 23:40
New bombay shipment arrived 28-apr-2018 02:12
* - 24 hr format