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Blue Dart Express Complaints & Reviews

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Updated: Feb 17, 2026
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Blue Dart Express reviews & complaints page 313

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S
Santhu402
from Khammam, Telangana
May 8, 2018
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Address: 500008

Your bluedart service boys not able to deliver my courier they are simply telling that call was not received by me, but the truth is i didn't receive any call are message from your service,
Even i went to direct at blue dart office they were refuses to give my courier, what kind of process ur maintenance ur doing
Delivery boy name also they are not providing, such a worst case i never saw, even government postel service is more better than your service,
(Awp#[protected])
Blue Dart Express customer support has been notified about the posted complaint.
May 08, 2018
Updated by Santhu402
Your bluedart service boys not able to deliver my courier they are simply telling that call was not received by me, but the truth is i didn't receive any call are message from your service,

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    Rt Saini
    from Hoshiarpur, Punjab
    May 8, 2018
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    Address: Amritsar, Punjab, 143001

    Hi,

    My waybill number is [protected], i order a product which was shipped with bluedart by the seller, i received the message on 7th may that i will receive my product with in few hours, but at evening i received the status that they are unable to find my address, i want to inform you that our local bluedart hub service is worst, we face same problem many time only from same hub, they even did not try to call me or visit the location for delivery. And i called on the local hub number lots of time but no one pick the call. It's 3rd time i face the problem only with bluedart, & i don't think i ever recommend this type of service provider to anyone where customer service is nothing for the company. Still i am waiting for my solution but no one help me.
    Blue Dart Express customer support has been notified about the posted complaint.
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      M
      from Mumbai, Maharashtra
      May 7, 2018
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      Address: Mumbai City, Maharashtra, 400104
      Website: Crome

      Awb#[protected] his told me jo karna hai karo and product not deliverd me. His told me collect your order blue dart office but. But why should be collect order with office i m allredy pay for it. Im dilivery charges allso paid told him to deliverd my order to my home plz take action all of this team service. Rply me and call had of the team. Provide me seniors no they are showing me very bad atittude. 12 baje se mujhe thaka rahe hai mai office pe jakar kar aaya tab mujhe kaha k 6 baje tak delivery hojay gi address diya alternet no bhi diya uos k bad bhi sham me mujhe 9 baje bolta hai road pe aake collect karo iskamat matlab kya hai mai delivery bhi pay karu or order k pichhe pichhe ghumo wo delivery person mujhe jhaha bulayga waha uos k pichhe pichhe ghumu ye service mere samaj me nhi aai appki. Or jab maine kaha k mai nhi aasakta on duty hu to bolta hai k kal aake lelo. Mean kitna atittude hai in me. Kaise bandho ko rakha hai samj nhi paraha hu. Maine galti kardiya aap log thrugh order managa k. I fill that. I want reword. And action
      Blue Dart Express customer support has been notified about the posted complaint.
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        K
        korgaonkar anant
        from Delhi, Delhi
        May 7, 2018
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        Address: Pune, Maharashtra, 411001
        Website: na

        Sir I am from pune Anant M Korgaonkar, my online lenovo product purchased online. shoplenovo shipping to me through Blue dart service. today your delivery boy product handover to other person & go back and no call to me. we are collect from other person so this type of practice is very bad & total product are not come printer is missing pl conform me .

        Blue dart tracking ID is - [protected]
        bundgardan, pune your blue dart owner pune no is [protected] is no reply so i am launch this complaint pl solution are requested as early as possible.
        Blue Dart Express customer support has been notified about the posted complaint.
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          M
          mamtac
          from Mumbai, Maharashtra
          May 7, 2018
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          This is to inform you that i have ordered a gown from sariklick.com but i have recieved a different product on 7th may 2018 at 1.29pm. The guy who delivered the product was from blue dart and his number is [protected]. He took rs 660 and went but after opening the parcel within 2 minutes i called him but he didnt answered my call. He disconnected my call. Still now he is not answering my call and he is disconnecting my call. I want my money back. I will take this complaint to the higher level. If the guy would have answered my call i would have inform that i have recieved a wrong product and i would have return back the product and got my money back. I think that i have been cheated by bluedart because the guy is not recieving my call. I spoke to a person from blue dart who told the parcel number is correct - [protected] and [protected]. Please look into this matter and please take action against that delivery boy. Please tell me where that money has gone.
          Blue Dart Express customer support has been notified about the posted complaint.
          Sir I got a message from you for that(30/04/2018) my courier was reached ganesapuram bluedart .I called that BRANCH many times but they didn't reply probably(BRANCH no [protected]) ., still they dont know about my courier (eway bill no [protected] )
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            V
            Vivek R Deshpande
            from Pune, Maharashtra
            May 7, 2018
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            Address: Pune, Maharashtra, 411021

            The awb # [protected], was not delivered to the person addressed, instead it was delivered to the security without the my consent. This happened on 4th may 2018.in fact the delivery person did not contact me even. I came to know this when i received your message on 5th may 2018.

            In fact the consignment was very sensitive and crucial from delivery point of view.

            Could you please explain the reason for this. And how do plan to ensure that this does not repeat.
            I am worried because, as i am expecting another very very important consignment within next one or two days...
            Blue Dart Express customer support has been notified about the posted complaint.
            I ordered a red full face helmet with mattee finish but I received a half face and it's not matte finish, I want to return the product, and refund my money back, and return is approved but they didn't contact us, and return date is also extended
            I have not received my ielte book. but the shipment status is received. i want fast reply from team please
            Dear sir i am dharmendra my idfc ban welcome kit return wrong adders not my call & not my address visit please
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              S
              Sultan9080
              from Bengaluru, Karnataka
              May 7, 2018
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              Address: 560037
              Website: www.bluedart.com

              In my life so far I have had privilege of opening Various Bank accounts and also have been lucky enough to use a few debit cards however this is something insane that has just happened to me.

              My debit card is been delivered to some other person and I have no clue about it and no calls from anybody and I can clearly see the name of the person on their official website that my debit card has been submitted to Thapa

              As per the guidelines of the Apex bank, it is mandatory to check Aadhar Card or Pan Card or any other orginal identity of the person at the time of delivery.

              I may have a basic Account as of now in your huge company but every ruppee counts and I am stuck without money due to epitome negligence of your team and your courier partner.

              Kindly help me out with a compensation on daily basis starting today till a new card is delivered to me.

              This is pure banking fraud and loophole in your courier delivery system which needs to be taken to consumer Court on an immediate basis and I need to withdraw the amount which I am unable to do from past 3 days which is causing me a lot trouble to for my payments. I demand a compensation of this negligence and this attitude.

              Waybill No : [protected] Reference No :[protected]
              Name : Sultan Email ID : [protected]@gmail.com
              Blue Dart Express customer support has been notified about the posted complaint.
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                R
                Rosy Das
                from Mumbai, Maharashtra
                May 7, 2018
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                Address: Kolkata, West Bengal, 700008
                Website: Bluedart

                This is to inform you that i have ordered a gown from triviyaa.com and a lehenga from sariklick.com but i have recieved a different product on 5th may 2018 at 6pm. The guy who delivered the product was from blue dart and his number is [protected]. He took rs 1462 and went but after opening the parcel within 2 minutes i called him but he didnt answered my call. He disconnected my call. Still now he is not answering my call and he is disconnecting my call. I want my money back. I will take this complaint to the higher level. If the guy would have answered my call i would have inform that i have recieved a wrong product and i would have return back the product and got my money back. I think that i have been cheated by bluedart because the guy is not recieving my call. I spoke to a person from blue dart chowrasta branch who told the parcel number is correct - [protected] and [protected]. Please look into this matter and please take action against that delivery boy. Please tell me where that money has gone. I am sending attachments of the product which i recieved and the delivery slips.

                Thanks and regards
                Rosy das
                [protected]
                Blue Dart Express customer support has been notified about the posted complaint.
                Order No[protected] for water pump plier, get simple pliers
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                  K
                  Kamalakannan D.
                  from Delhi, Delhi
                  May 7, 2018
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                  Address: Kolkata, West Bengal, 700020
                  Website: www.bluedart.com

                  I am kamalakannan d., from kolkata, my way bill no [protected] contains 25kg home gym kit (Purchased from amazon) is not delivered till date 07/05/2018, it is supposed to be delivered on 02 may 2018. Further tracking as my own interest, the consignment was reached kolkata on 2nd may to the ajc bluedart centre and the same day went out for delivery but the delivery person couldn't deliver the consignment, while i am tracking it says that the consignee is not available, but its a false message, consignee was available during that day. During the delivery i didn't get any information regarding the consignment from bluedart.
                  Further 3rd may 2018 also its went out for delivery, this time tracking says that my area nizam palace, 234/ ajc bose road (Central government office and residential area) comes under prohibited area-entry restricted for delivery.in nizam palace all sort of delivery and parcel pickups done by many courier services. How come bluedart had this problem.
                  Later on, i tried to contact bluedart customer care no.[protected] and[protected] both the numbers are not working.
                  Further, ajc bluedart centre contact number also not available in bludedart website.
                  How to get my consignment? Very disappointed.
                  Blue Dart Express customer support has been notified about the posted complaint.
                  May 10, 2018
                  Updated by Kamalakannan D.
                  Yesterday I had a talk with Bluedart customer care (09/05/2018), they told that my consignment will be delivered yesterday, but the AJC Bluedart service centre couldn't deliver the consignment. Again today morning (10/05/2018) had a talk with Blue Dart customer care, they told that it will be delivered today. Very disappointed.
                  I had a talk with Bluedart customer care on 07/05/2018 afternoon they told that it will be delivered on 07/05/2018, but the AJC Bluedart service centre couldn't deliver the consignment. Again today 08/05/2018 had a talk with Blue Dart customer care, they had a talk with AJC Bluedart service centre then told that tomorrow the consignment will be delivered.
                  Above all the information was followed as my own. From bluedart I didn't receive any information either mail or call.
                  Yesterday (10/05/2018) I registered a complaint against my way bill number to Bluedart customer care and took the complaint no.5xxx11 . After sometime I got call from Bluedart Regional office, salt lake, sector V, Kolkata and she promised that consignment will be delivered today late evening (10/05/2018) but they couldn't. Today (11/05/2018) morning I received call again from Bluedart Regional office, salt lake, sector V, Kolkata and they asked sincere apology and promised that it will be delivered today and I got delivered my consignment by 3.20 pm around.
                  Thanks to Bluedart Regional office, salt lake, sector V, Kolkata and Consumer complaints.
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                    M
                    MithunKudupu
                    from Mulki, Karnataka
                    May 6, 2018
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                    Address: 560102
                    Website: www.bluedart.com

                    Delivery person doesn't even check and confirm the consignee availability at delivery location but was very quick to update the status as consignee not available. I was not available at location but my relatives was at home and person has not even arrived at the location. Very pathetic service by blue dart. I am an employee and obviously will not available at home, its your responsibility to call and at least come to the address and confirm my availability or anybody at location. If your not doing that, then why blue dart is in delivery service. I already raised this complaint with citibank mentioning not to dispatch cards with blue dart. Otherwise i do not want to avail any facilities from citibank. Also there was a intermediate status as delay caused beyond control. Shipment also arrived at my location hub ie hsr layout at 2nd may but status 'out for delivery' was made at 5 may. I will not recommend blue dart service to anybody.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      G
                      Gurushriram
                      May 5, 2018
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                      From,
                      Gurushrirama
                      2-14 ulaya house nidpalli post and village
                      Puttur tq dakshina kannada
                      574259

                      I have dispatched document to puttur to qatar under awb no:[protected]
                      On 30- aprl 2018 in bluedart

                      After one week one of the staff mr. Jayeesh from origin office.
                      Saying that awb no is changed to [protected]

                      Today is 5/5/2018 still shipment is not delivered to concern person.

                      Blue dart is killed my time i have paid rs.4350

                      Kindly take the action against blue dart.

                      Regards,
                      Gurushrirama
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        P
                        prakasja
                        May 5, 2018
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                        Address: Pune, Maharashtra, 411014

                        Blue dart guys are like fbi agents, my bank (Kotak mahindra), opened a bank account for me and i was issued a credit card with my temporary address and having the permanent address from different state and when these fbi agents came to deliver the card they asked so much questions and at last they did not deliver the card even after checking my adhar card where they were informed that on card my permanent address is given and i am living on my present address on temporary basis but they did not deliver the card and finally i had to ask them to send it to bank.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          M
                          Manisha Manoj
                          from Bhopal, Madhya Pradesh
                          May 5, 2018
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                          Not getting my product on said time, non-responsive customer executive and delivery personnel. The personnel did call before delivering but then decided not to deliver by saying that he will deliver on sunday, which apparently is not a working day for blue dart as tild by customer support. The personnel said the premises were closed which is not possible. Way bill no [protected].
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            D
                            Dhananjay Chaursiya
                            from Ahmedabad, Gujarat
                            May 5, 2018
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                            Address: Rajkot, Gujarat, 360005

                            Tracking no. [protected]

                            My docket from arrived from 27 april and depart at 1 may but they are not delivering me the docket always shows that address is incorrect from 1 may to 5 may and still it showing the same

                            Why courier boy not call us?

                            This is not a fair service
                            If company pay the cost to employee then he have do his duty and second think when i call to office they always tell me your docket will reached to you by today evening 8:30 is this the time to deliver after 7 to 8:30 (Timing given to. Me)

                            I need my answer why you people dont call the customers.
                            And why are not delivered the documents at time.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              S
                              Sanket Gandhi 918
                              from Pune, Maharashtra
                              May 5, 2018
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                              My product bought from coolwinks.com has reached padgha (Near bhiwandi). My address is just 20-25 kilometres but after reaching there, the message came to me that the address is not in their service area. When you know that the pincode is not in your service area, why did you accept that product from coolwinks?? How can you message like that?? The fact is, coolwinks has delivered 3 products before this order on my address. So this is not the first time you are delivering. Already the shipment is late. Now send it to me asap.

                              Awb number [protected]
                              Sanket gandhi
                              654, vasant trading company
                              Old agra road, shahapur
                              Dist-thane, pin-421601
                              Contact number [protected]
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                ajaysantra
                                from Pune, Maharashtra
                                May 5, 2018
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                                Address: 411001

                                Hi, blue dart team,

                                I saw this second time very worst service in blue dart courier, today 05.05.2018, even no one did not contact me, how your people update undelivered shipment held at location. & also i try to reach customer care, the 24x7 number is, incorrect which is the update in blue dart website. I never have ever seen this worst service.
                                My courier tracking no is - [protected]
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  coolyogeshbhati
                                  from Bhopal, Madhya Pradesh
                                  May 5, 2018
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                                  Address: Jodhpur, Rajasthan, 342011

                                  My credit despatched on 25 may 18 but till date i not receive my card showing incorrect address.
                                  On same air force jodhpur -342011 address my three friends receive credit card.
                                  I gone to jodhpur blue dart office they have my credit card but given to me i prove my identity buy not given.
                                  They telling we can't give.
                                  I also tell him that my others friends receive on same address but given satisfied answer. My awb no is [protected] my contact no [protected]
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    Phoenix@541
                                    from Mumbai, Maharashtra
                                    May 5, 2018
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                                    Address: 344035

                                    We had booked our electrical goods from pimpri pune to barmer rajasthan on 28/04/2018 by surface mode and they said that the material will reach up to destination on 2nd may 2018. The above material still not reach up to delivery place. We are having loss rs. 10000/- per day since delay in delivery.

                                    We think that the blue dart is the fastest courier services other than other courier services but we got very bad experience with blue dart and we are not happy with your services.

                                    We want that material should deliver by toady itself at any cost
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      Joy Mohanta Architect
                                      from Ranchi, Jharkhand
                                      May 7, 2018
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                                      Address: Darjeeling, West Bengal, 734006

                                      WAY BILL NUMBER: [protected]
                                      I COULD NOT GET MY PURCELL DUE TO NEGLIGENCE BY YOURS COURIER DELIVERY MAN.i AM VERY OFFENDED FOR YOUR NEGLIGENCE. TAKE THE NECESSARY PROCESS FOR DELIVERY MY PURCELL AS EARLY POSSIBLE OR I WILL TAKING ACTION AGAINST YOUR COURIER SERVICE .
                                      My mailing ADDRESS :
                                      1 no. dab gram colony, Pritilata road. near dab gram electric office & Balaka Math, opposite of Lila Enterprise.
                                      CONTACT NUMBER :[protected] /[protected]
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      I complaint against ur one of the branch that is dwarakanagar branch vizag-530016
                                      Ur bluedart staff irresponsible at customers can you please teach how to behave with customers aspecially lady receptionist please take care how to talk through this I never supported to bluedart courier in future
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                                        Sriza Sen
                                        from Dimapur, Assam
                                        May 5, 2018
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                                        Address: Kolkata, West Bengal, 700094
                                        Website: www.bluedart.com/servlet/RoutingServlet

                                        This is to inform that i had made a parcel delivery order from dtdc courier service patia (Newly shifted to blue dart) bhubaneswar on 22 april 2018. A few days later on 26 april, the parcel was given a new consignment number from blue dart as [protected], and they also gave the delivery address wrong there. Now it is 5 may 2018 and yet i haven't received the parcel. I have repeatedly given them the right address through mail yet they are delaying. They're saying the agent's mailbox is full, so cannot receive any feedback and therefore not answering to any of my queries. I need the parcel immediately, else i might issue a more serious complaint. Please look into the matter seriously.
                                        Blue Dart Express customer support has been notified about the posted complaint.
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