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Blue Dart Express Complaints & Reviews

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Updated: Nov 17, 2025
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Blue Dart Express reviews & complaints page 312

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N
Nagakumar Bhagavatula
from Hyderabad, Telangana
May 4, 2018
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Address: Hyderabad, Andhra Pradesh

Worst service at neredmet branch, my awb number is [protected] it supposed to be delivered on 3rd may, and was received at branch on 2nd may, but today is 4th may, till date they haven't delivered the product to me.

When I called customer care to enquire about branch number they are very care less and not interested to provide the number.

When I directly went to branch for taking the consignment, their response is very rude, and the way they respond is very harsh.

They shall first learn how to behave with the customers.

Worst service at neredmet branch need to take necessary action against such irresponsible branch as they wantedly delaying the delivery.
Blue Dart Express customer support has been notified about the posted complaint.
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    L
    Lynden Singpoh
    from Bankura, West Bengal
    May 4, 2018
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    Address: Papum Pare, Arunachal Pradesh, 791110
    Website: www.bluedart.com/servlet/RoutingServlet

    It is very disappointing to see blue dart (Sister company of dhl) ignoring aggrieved customers call. The blue dart express is supposed to attend calls of customers from 10:00 am (Ist) on wards. But to my utter dismay, it seems they have pledge not to pick any call. I spent my whole day dialing their number.

    I would like to tender my complaint against following :-
    1) blue dart express ltd, itanagar791111 & nahrlagun 791110, (Managed & run by load share network (Phone no:[protected] & [protected] (M)
    2) blue dart express ltd near doordarshan kendra, r g b road, nilgiri path, :781024, guwahati, assam[protected].

    Add to that, i will give 10000 rupees to any individual who will successfully dial their customer care toll free number:[protected]. Since my issues are concern with these two agencies in particular; so my sanity doesn’t permit me to complain about other blue dirt express service in india, as they don’t bother my business jurisdiction.

    I am not concluding so early dear, face my wrath blue dart ….. Sorry my mistake it should have been “dirt!!!”. For those who enjoy burning their calories” you may walk” or and for those ignorant ones - who loves spending valuable time and money on fuel by collecting the courier themselves, then use infamous blue dart express, itanagar and naharlagun (Currently managed and run by load share network). For those who want to honestly do away with this infamous courier express” blue dirt”, then go for those e-commerce site who don’t ship their products through blue dirt express. Late delivery, deceiving tracking updates. If one sums up all those demerits together, the poorest service ever rendered by a global company, claiming to be post owned by dhl. There is no sign of improvement and this is continuing for 4-5 years in a row.

    For those who doubt my intention, please call once in the above mentioned number and acknowledge the pain i have beard.
    +1 photos
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      D
      DIYA@naskar123
      from Delhi, Delhi
      May 4, 2018
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      Address: Kolkata, West Bengal, 700001

      My way bill no.[protected] has come to blue dart office from chennai on 28.04.2018, but still they not delivered the items. Even they are not lifting the telephone. Very very bad and poor service. It should be closed immideately. Explation may be slaoght for not delivering the item in time. My mobile no is [protected]. Immidately delivered the items otherwise i will go in consume forum
      Blue Dart Express customer support has been notified about the posted complaint.
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        S
        sarafurqaan
        from Bengaluru, Karnataka
        May 4, 2018
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        Address: 560091
        Website: worldoftime.com

        The product i received were fake
        Order number was 8015
        Website_ worldoftime.com
        It is a big fraud
        They are calling it 100% genuine
        But its not genuine
        Fraud website
        When i called delivery man to ask take it back
        He blocked my number
        I want my money back
        I want to return this product and i want my money back
        Please help me
        Revert back asap
        Thanking you
        Blue Dart Express customer support has been notified about the posted complaint.
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          T
          Tenzin Youden
          from Rishikesh, Uttarakhand
          May 4, 2018
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          Address: Kolkata, West Bengal, 700039
          Website: Blue dart

          One of my courier my documents from delhi to kolkata on 1st of may nd the delivery date was 3rd may nd i haven't recieve my documents yet i have tryed calling customer care but phone is not going. My courier tracking number is [protected] can some body please help me i really need my documents by tomorrow because tomorrow im leaving kolkata so i really need my documents by today.
          [protected] please help me this is my number
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            K
            Kripi Saxena
            from Bhopal, Madhya Pradesh
            May 4, 2018
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            Address: 492001

            Worst service. I have not been given my credit card inspite i visited personally at bluedart office raipur chhattisgarh neither the delivery boy is calling on non tracing of location. We have contacted persons at counter they assured deluvery of courier but consignment got returned to origin. I just need to get my credit card bearing pod_[protected]. I understand that it cannot be given on basis of genuiness of identity.. But if customer or card holder is providing sufficient id card details for proving authenticity how can u refuse such important consignment.
            Blue Dart Express customer support has been notified about the posted complaint.
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              D
              divya bhavani
              from Hyderabad, Telangana
              May 4, 2018
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              Address: Hyderabad, Andhra Pradesh

              Idiotic delivery person just bluffed that he attended my premises and i wasn't available. I can prove him guilty that he did not reach my place with cctv footage. I received his call at 21:41 i called him at 21:42, he instantaneously updated as i was nt at my premises. The courier which i have to receive is utmost important for my career. I demand bluedart the personal details of the courier delivery fellow and an apology. I had to immediately run as i was astonished to see my status so. The number he called from was a unknown number where i couldn't call back. Such an irresponsible fellow as he didnot even give a call back after 1 minute.
              +2 photos
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                A
                amit neha
                from New Delhi, Delhi
                May 3, 2018
                Resolved
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                Resolved

                Address: Palwal, Haryana, 121102
                Website: Blue dart

                Zookr i book a product, delivered through blue dart .but blue dart courier oys does not delive red product. Awb#[protected] blue dart message receive to me product receive .how it is possible . i did not receive any product through blue. please take neccesary action into this matter. my mobile no [protected]
                i m sending delivered message
                +1 photos
                May 8, 2018
                Complaint marked as Resolved 
                May 08, 2018
                Updated by amit neha
                Please update about complaint no any action .
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                  S
                  Suraj Thelyani
                  from Veraval, Gujarat
                  May 3, 2018
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                  Address: Vadodara, Gujarat, 390019

                  Sir or madam i have allready said to delvery boy that please call me before coming at home because of my job reason i am coming from job at 5 pm but your delivery boy is not calling me and making fake attempts so please help me i needeid my atm card and your delivery boy speak bad words with me your delivery boy was talking with poor so please help me and delver my atm card as soon as asap
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    P
                    Pratim Chaudhuri
                    from Malappuram, Kerala
                    May 3, 2018
                    Resolved
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                    Resolved

                    Address: Thiruvananthapuram, Kerala

                    Leela plaza, uloor blue dart branch is the worst i have ever come across. They are deliberately keeping my expensive phone on hold. With not only the clearest address mentioned, with proper landmark, they are showing false records in consignment, "consignee address unlocatable, with no proper landmark". As it is, every single person in trivandrum knows where st. Thomas nagar is. Yet they are not delivering. It has been two days delay already, beyond expected delivery date.

                    Not only that, not a single person cared to contact me. They actually want customers to pick up objects from their location. I always have had happy memories with bluedart. God knows how this branch has become a pathetic exception.
                    Dec 6, 2020
                    Complaint marked as Resolved 
                    Yes, the problem has been resolved
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      S
                      suven
                      from Nawanshahr, Punjab
                      May 3, 2018
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                      State bank of india mailed me my crdeit card on26 april 2018 whic i was suppose to get on 29april 2018. I visited there mohali branch on ist may they lied to me that somebody went to deliver the card but came back as address is wrong. I verified my adtressi. E #474 phase 9 mohaliand told them nobody ever called or visited me. I have not recd my card till date.
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        S
                        Sujit Wazarkar
                        from Bengaluru, Karnataka
                        May 3, 2018
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                        Address: Bangalore, Karnataka, 560105

                        I have ordered mi product on 30 april with tracking no.[protected] having bangalore address.

                        Bluedart told it will be delivered by 2 may but also today it was not delivered.

                        Today i contacted bluedart, delivery boy told if you want parcel then collect it from electronic city office. We will not deliver to your address we have other company parcels.

                        So look into the matter & deliver the parcel to my address today.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          R
                          Ravi Kumar Nadendla
                          from Vepagunta, Andhra Pradesh
                          May 3, 2018
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                          Address: Guntur, Andhra Pradesh, 522235

                          I have an awb [protected].. It is supposed to be delivered by yesterday. I waited till today and called the person ashok on [protected]. He is very rude and is saying he will deliver whenever he wants. When i insisted to deliver it fast, he is saying he will return. How do you guys talk like this. Is this how bluedart courier care about customers?

                          I never expected this. I have seen other companies who does courier seamlessly in in-time, but bluedart service pathetic now. Please resolve or deliver it. I am waiting to get it delivered at my home.
                          Blue Dart Express customer support has been notified about the posted complaint.
                          May 03, 2018
                          Updated by Ravi Kumar Nadendla
                          Please contact me on [protected] if you want to say anything.
                          May 03, 2018
                          Updated by Ravi Kumar Nadendla
                          I have updated landmark as Nagulapadu Cotton Mill Pvt Ltd. Please deliver it by tomorrow.
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                            G
                            Gits Raj
                            from Kollam, Kerala
                            May 3, 2018
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                            change of number and address

                            Address: Ernakulam, Kerala, 686661

                            Hello,
                            My awb no. [protected]. I need to change the delivery address from bangalore to. Ernakulam, kerala. Because i wont be available in that delivery address till 20th may. But i need that package. I wont be able to come there and pick it up. Please help me out to send the package to my home address in kerala, since the package is ready for delievery. Please take it as high priority and reschedule this to below address. Thanks in...
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                            V
                            V Sravan Kumar
                            from Hyderabad, Telangana
                            May 3, 2018
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                            Address: Hyderabad, Andhra Pradesh, 500035

                            Dear sir the courier boy not delever the doc in my home and no any call for me. Wrongly he say consignee address unlocable landmark needed. I am calling bt road courier branch but not pick up my phone. Kindly request you to resend my doc. If any problem call me.

                            My waybill no [protected]

                            My address: hno[protected]/1/101, sailok hemadri apts, it colony, srk puram, road no 3, kothapet, hyderabad

                            Landmark: near narayana high school
                            Blue Dart Express customer support has been notified about the posted complaint.
                            May 03, 2018
                            Updated by V Sravan Kumar
                            Sorry.. Vanasthalipuram Branch, Hyderabad
                            Hi while tracking my order its showing out for Delivery from the last 3 days and in the status i can see Consingee Address not located and i tried calling customer care the result is the same it never connects to them . i visited the branch also and they said my area is handled by other bluedart courier service . then why it is updated Madinaguda area in the Tracking . how to connect them
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                              R
                              ryanoverseas
                              from Chennai, Tamil Nadu
                              May 3, 2018
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                              Address: 639004

                              Dear bluedart team,
                              This is from ryanoverseas, karur, tamilnadu, here we got the courier pickup scheduled to bluedart on 01.05.2017 (For e-commerce), but here bluedart pickup persons refuge to take the package because of more number of quantities (7 quantities), they are simply saying that vehicle (Auto) was not ready on yesterday, so we have to submit the parcel, it is happening often particularly only in bluedart, we have clearly mentioned the manifest id below

                              Manifest id : 24731865
                              Shipment id : [protected], [protected], [protected], [protected], [protected], [protected]
                              Qnty : 6

                              Manifest id : 24732004
                              Shipment id : [protected]
                              Qnty : 1

                              Manifest id : sm[protected]
                              Reference # : slp[protected]
                              Qnty : 1

                              Manifest id : 11188675
                              Qnty : 3

                              Please help us to grow with our bussiness, we need your complete co-operation for our growth, we have not get any issues from other courier service but it is really disappointing from bluedart, please help us to make the pickup right in future, we are waiting for your good service, thankyou

                              Please contact this no for any query regarding this case
                              +91 [protected]
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Blue dart has not even contacted me and they are just updating undelivered shipment held at location at my destination city. AWB #[protected]
                              Solve the problem as fast as possible.

                              My address
                              PRANAY KUMAR
                              CENTRAL UNIVERSITY OF SOUTH BIHAR
                              GAYA
                              BIHAR
                              INDIA
                              823001
                              Very worst responsible also service .
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                                S
                                Sasti Aquatizer
                                from Bengaluru, Karnataka
                                May 3, 2018
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                                Address: Bangalore, Karnataka, 560068

                                Hi, you were supposed to deliver my loan welcome kit by last month. Still now i didn't received my parcel. I clearly told monday to friday i have office. I can receive only on saturday, sunday. If you want to deliver my parcel in weekdays, you have to deliver to my office address.

                                But that executive lady did not respond properly. Still now i did not received my parcel. Very worst behavior.
                                Name:sasti gowtham
                                Mobile: +91 [protected]
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  J
                                  Jagdish 87
                                  from Vadodara, Gujarat
                                  May 3, 2018
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                                  Address: Amreli, Gujarat, 365440

                                  Bill no-[protected] my pan card does not exist until my resident addr. Crosses and by trcking, it was found that the pan card is a self-contained rack on someone else's addr. There is no other person to do this relieverthat is not my add. I do not know him so i request to get my pan card crossing my original address otherwise i will complain in customer protection
                                  +2 photos
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  May 03, 2018
                                  Updated by Jagdish 87
                                  waybill no-[protected] .Sir my Pan Card does not exist until my resident address crosses. And by trcking, it was found that the PAN card is a self-contained rack on someone else's address. There is no other person to do this reliever. That is not my address. I do not know him. So I request to get my PAN card crossing my original address. Otherwise I will complain in customer protection.

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                                    R
                                    Raminder Walia
                                    from Delhi, Delhi
                                    May 3, 2018
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                                    Address: 110042

                                    Sir,
                                    I received a courier through Blue Dart services, sent by limeroad (order no.: [protected]) on[protected] at 11:40 AM. The courier amount was Rs 490/- and courier boy had charged Rs 500/- to me and refused to return the balance amount. His phone no. is [protected].
                                    If you people charge extra amount from all customers like this, it is not good for the reputation of your company. you guys are making fool of innocent public and filling your pockets.
                                    it is really shameful.
                                    it was my responsibility to inform you, Now to take action or not in this regard is your wish.

                                    regards
                                    Raminder Kaur
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    My kid paid extra ₹500 by mistake, and when he asked the courier, he refused to anything he said. My boy has came home by delivery man taking the advantage of him... This is really bad and shameful.. I know it's my boy's fault for giving him extra money, but at least he could be a little bit honest too, right?...

                                    By Roxie Dragnet
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                                      B
                                      Bluenagesh
                                      from Mumbai, Maharashtra
                                      May 3, 2018
                                      Resolved
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                                      Resolved

                                      Address: 421004

                                      My shipment no is AWB[protected].This shipments come from ICICI bank.But this is not deliver to my home address.My address is correct.Because other parcel regularly deliver on same address.But your company create problems that address is not correct.When I was track parcel that your courrier boy was at my front at my home.then also they didn't deliver parcel.Take necessary action and deliver my parcel as soon as possible.
                                      May 3, 2018
                                      Complaint marked as Resolved 
                                      Still I haven't received my credit cards.I have made complain for this in morning. And I make this complain as resolve. I am not satisfy with your service.now I have send complain to your seniors.Bcoz Its very important to reach credit card to me.Please call me on 8793627397
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      May 03, 2018
                                      Updated by Bluenagesh
                                      Still I haven't received my credit cards.I have made complain for this in morning. And I make this complain as resolve. I am not satisfy with your service.now I have send complain to your seniors.Bcoz Its very important to reach credit card to me.Please call me on [protected]
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