Claimed

Blue Dart Express Complaints & Reviews

1
Updated: Apr 29, 2026
Complaints 10596
Resolved
944
Unresolved
9652
Contacts

File a complaint to Blue Dart Express

Having problems with Blue Dart Express?

File a complaint and get it resolved by Blue Dart Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Blue Dart Express reviews & complaints page 312

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
Tanya Kumar
from Patna, Bihar
May 9, 2018
Report
Copy

Address: 851101
Website: www.bluedart.com

Dear bluedart team,
I ordered a product from nykaa few days back.i got the tracking number as [protected].when I tracked the shipment it had already reached the delivery destination on 7th may 2018 but it was kept 8n the warehouse.when I called up the office of bluedart the executive named ipshita attended me and she told she could not promise the delivery but would take another 48 hrs to deliver the product.ones the blue dart office of begusarai Bihar did not informs me customer thatr
they would deliver the product to me today and I don't think they made their efforts to deliver and I have my family members are available at home anytime but then they said my home was locked so they could not deliver the product.second time again they did not inform me by msg or any call was given to me and when I checked the tracking details ...it was mentioned they couldn't find the address as no landmark was mentioned.why not did the currier boy called up to find out.i have reasons for saying bluedart begusarai, bihar didn't make efforts because the address itself is a land mark (icici bank begusarai).The depressive thing is that the after mentioning it to the bluedart customer care executives, they don't take any action and when asked to talk to their seniors they keep the call in hold, they don't give the customer the call reference number or any complaints t number.

Tanya
[protected]
Blue Dart Express customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    G
    Gayathri Narayanan
    from Mavelikara, Kerala
    May 9, 2018
    Report
    Copy

    return pick up

    Address: Ahmedabad, Gujarat, 380005

    I have ordered a table and wants to return it back to Amazon. They arranged a pick courier with you on 26th April 2018. 28th Aril someone has come but since its a little heavy furniture and he traveled by bike he refused to take that parcel. But From that day onwards till now No one is coming to pick that parcel.. I had spoken to amazon for the same everyday day till now., But your people are not coming and the most attractive thing is you...
    Helpful
    24 other people found this review helpful
    24 found this helpful
    17 Comments
    Report
    Copy
    N
    Nimi Pillai
    from Mumbai, Maharashtra
    May 9, 2018
    Report
    Copy

    Address: Ranga Reddy, Andhra Pradesh, 500019
    Website: Blue Dart

    We stay at a gated community where u need to tell the security guards about the details of the courier only then they will allow you inside. When i am viewing my tracking details its mentioned that entry is prohibited whereas everyday atleast 2 courier items are being delivered to my home on a daily basis.

    I have reached out to the Blue dart customer care to tell them that either call me or tell the security guards to call me. I have even given my number but till date they havent called or reached out. My exams are nearing and this is the type of service they are providing. I am even doubtful if they have come to the building since never did anyone my last 3 years of stay said that they have been stopped from entry if they give out the details . Atleast do not lie.
    Blue Dart Express customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      T
      Tanuj Reddy
      from Hyderabad, Telangana
      May 9, 2018
      Report
      Copy

      Address: Hyderabad, Andhra Pradesh, 500081

      Waybill number:[protected]
      I asked it to be delivered to my mother, as requested before as asked my mother to show the id card as well. He rang wrong bell and when i contacted him he spoke rudely and ended the call. Already shipment was delayed and now delivery guy marked it as door locked left even though i called back informing that my mother is there hand over to her. He gave all vague answers and ended the call that we will not deliver it today.
      Blue Dart Express customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Maryam Fatima
        May 9, 2018
        Report
        Copy

        Address: New Delhi, Delhi

        Hello, i have mailed my complaint to blue dart but it seems like they don't check their mail either. I have been calling them since morning but its not going through. I had to receive my packave today and i switched off my phone for an hour and in that hour the delivery person must have called and i was unavailable but now i want my package asap. I don't know how else to contact them, i have tried everything. Please take appropriate actions because i need that package as soon as possible. Blue dart's customer service is very bad.
        Blue Dart Express customer support has been notified about the posted complaint.
        Worst service ever...i had to go in oerson to get my parcel. the reason given for non deleivery is prohibited area...its my home..how can it be prohibited..would never recommend or use blue dart
        Very poor performance of Bluedart, Belapur dispatch center. The courier boy attempted delivery on Sutarday at 09:15 PM at office and marked "Premisses Closed". Kept it for 4-5 days undelivered and no action taken after logging 3-4 calls for re-attempt on office hrs.
        Helpful
        Found this helpful?
        2 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          from Kolkata, West Bengal
          May 9, 2018
          Report
          Copy

          Address: Kolkata, West Bengal, 700082

          I was supposed to receive a courier on 08-may-2018 and my phone number is [protected].
          To my surprise i have not received any call from blue dart and no one was not visited my place but the status it showed as consignee address was not found - need land mark; i have updated the location also.

          It is worst service that they offering; we are just wasting our time. A simple phone call would help and at least updating the courier guys phone number would really help instead of providing wrong status details in your tracking site. They are continually telling that the shipment will deliver by today 4pm and right mow its 5.30 pm and yet i haven't received my consignment.

          I have called customer support on 8th & 09th may'18 for several times but they didn't bother to take my call.
          I am felling helpless and will complain to hdfc bank.
          Blue Dart Express customer support has been notified about the posted complaint.
          Delivery boy not receiving call and office staff tell Me your document in our hand and we returned it
          [protected] my mobile number and I am from Siliguri, suryasen colony. My doc number is [protected]. Your Siliguri executive [protected] not received my call from 3days even not delivering. Please help. Pin code 734004.
          Acs medical college .Opposite road ...Marina super market...7 thiruvallur street...chennai600077
          Helpful
          Found this helpful?
          3 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            L
            likedavid forever
            from Imphal, Manipur
            May 9, 2018
            Report
            Copy

            Address: 791110

            *Worst service by load share network, Naharlagun 791110*

            Blue dart customer care managed by *load share network* in *naharlagun* near indira academy A-sector is *worst* in delivery.The delivery boys are rude, ignorant and very unprofessional. They are not even aware that we pay for the " delivery charges" online and its their duty to deliver at the concern address. I don't understand what are they being paid for. I *called up* the *management* just to here another *ignorant reply* that they cannot do anything since the delivery boy is angry and that no one is their to deliver the items. Worst!!! grievance redressal response!!!. I had to collect the items myself despite paying the charges!!! I would request the management to employ *professionals* who have *work ethics*
            Blue Dart Express customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              komala@23
              from Bengaluru, Karnataka
              May 9, 2018
              Report
              Copy

              Address: 560034

              I was supposed to receive a courier on 08-may-2018 tracking id is: [protected]
              To my surprise i have not received any call from blue dart and no one are not visited my place but the status it showed as consignee not available

              It is very bad service a simple phone call would help and at least updating the courier guys phone number would really help instead of providing wrong status details in your tracking site.

              I have called customer support today 09-may and entered reissued date but it was not accepted the date which i entered. So myself went to koramangala blue dart office and take the courier by hand.
              I am not satisfied with blue dart service. The services should be more transparent.
              Blue Dart Express customer support has been notified about the posted complaint.
              I have ordered, one hot water rubber bag for shake to the body on 30th April 2018 by paytm shopping app. This order delivery expected 4th May 2018, but blue dart not delivered to my address up to 6th May 2018. 7th May delivered damage item.
              Courier boy not responding properly, he cant deliver the card to me .
              and his number is [protected]. we give proper address but he cant deliver the courier. courier number is [protected]. delivery time is taking too much time.

              WORST SERVICE OF YOURS BLUEDART.

              SOLVE THE ISSUE OR RETURN THE CARD TO BACK OR CANCEL
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                swastik prince
                from Hyderabad, Telangana
                May 9, 2018
                Report
                Copy

                Address: 500032
                Website: BlueDart

                Hello bluedart.

                Your service is one of the worst and the delivery executive are the worst in your company. They called and give false obligations.

                I have tried to call the executive many times but its your responsibility to deliver. Neither toll free is working nor your executive is picking up the phone.

                My tracking number is [protected]. Now on i will not for blue dart for any service.

                P. S its been a month that your delivery executive are not able to deliver at my office.
                Blue Dart Express customer support has been notified about the posted complaint.
                May 04, 2018
                Pk100698's response
                Call me on [protected] for send consignment on right location

                582/Nimbeda house
                Opp. Paota sabji mandi
                Landmark- rudransh hotel
                Jodhpur
                Waybill no -[protected]
                Consignment arrived on location still bledart not delivered me .
                It shows wrong address without calling me still my number on consignment
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  MUNAWIR M
                  from Guruvayur, Kerala
                  May 9, 2018
                  Report
                  Copy

                  Address: Kannur, Kerala, 670307

                  Blue dart courier non delivery, they are chaeating the customersÂ

                  Customers are paying cod fees but they are not delivering the product, they are cheating the customer by theft
                  Bluedart payyanur perumba branch are cheating more pepole by providing wrong information
                  Blue dart is one of most failure courier service in india, every time they have done mistake i experienced almost 6-7 times my packet was not delivered on time in the single case.

                  I want log the complaint again the blue dart in consumer forum.
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Hi,

                  I placed one paytm debit card the consignment date was 1 may 2018 but it is still not delivered at my place, please deliver it to my place by today and you can send me an email [protected]@gmail.com
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    C
                    Charles Jerald
                    from Chennai, Tamil Nadu
                    May 9, 2018
                    Report
                    Copy

                    Address: 600077

                    (Blue dart courier) this item is booked from hyderabad to chennai. Tracking number [protected]. I'm trying to track it and everyone is saying it's an wrong tracking number. Even in online it's showing incorrect number. Please help me in this regard. It's an expensive item. I need it to be delivered immediately. Please reach me on [protected]/[protected]. I'm not getting any response from them. They're only saying its incorrect number.
                    Blue Dart Express customer support has been notified about the posted complaint.
                    My Expected Date of Delivery is 07 may 2018 today date is 09 may 2018 but not deliver
                    Blue dart courier executive without contacting me they simply upload as address incomplete message on online tracking system. Here I am upload the image of tracking system.
                    Helpful
                    2 other people found this review helpful
                    2 found this helpful
                    2 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      GiridharNaik
                      from Bengaluru, Karnataka
                      May 9, 2018
                      Report
                      Copy

                      Address: Bangalore, Karnataka, 560102
                      Website: BlueDart

                      I was supposed to receive a courier on 07-may-2018 tracking id is: [protected]
                      To my surprise i have not received the goods but the status in bluedart tracking shows delivered.

                      I could not understand which era you are living. A simple phone call would help and at least updating the courier guys phone number would really help instead of providing wrong status details in your tracking site.

                      I have called customer support today 08-may twice getting the answer that the local team will check n call. I haven’t received any call or neither received the goods.

                      Can you take necessary action to track my goods and deliver to me correctly?
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        E
                        emmaesha
                        May 8, 2018
                        Report
                        Copy

                        Address: Khordha, Odisha, 751016

                        My Waybill Number : [protected] have reached Bluedart warehouse on 5th Way, its 8th May today, still they havent delivered. Why it takes 3 days or more to deliver a parcel just 10 kms away from the BlueDart Express.

                        This is not the first time, they have done this earlier too. They dont call before delivery, later complain couldnt deliver because no one picks the call or insufficient address.

                        Check their google reviews, full of complains by customers.
                        I still dont know why they are not coming up with a solution for this.

                        Customer care number never picks our calls.
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          rkbairwa7
                          from Ahmedabad, Gujarat
                          May 8, 2018
                          Report
                          Copy

                          Address: 380006

                          My shipment id is [protected]. I need to change the delivery address. Because i relocated from that delivery address. But i need that package. I cant able to come there and picked it up. Please help me out to send the package on below address, since the package is ready for delievery. Please take it as high priority and reschedule this to below address. Thanks in advance,

                          1st floor, bsnl office, gulbai tekra
                          Ahmedabad, gujarat 380006

                          Thanks
                          Raj kumar bairwa
                          [protected]
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Ankit506
                            from Kolkata, West Bengal
                            May 8, 2018
                            Report
                            Copy

                            Address: Raipur, Chhattisgarh, 492001
                            Website: blue dart courier service

                            I have ordered a power bank from mi store on 28th april, 2018 and today is 8th may, 2018, i havent been received the product yet.
                            it is been shipped by bluedart courier.
                            my awb no is - [protected].
                            when i am tracking it, its showing that the consinee is out of town, but i am present in my address. the courier boy havent called me once.
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              MILES EXPEDITION
                              from Mumbai, Maharashtra
                              May 8, 2018
                              Report
                              Copy

                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201308

                              My shipment with reference no h018g & pod no [protected].
                              This is here by to inform you that your delivery boy didn't call me not even once while visiting or delivering the shipment n he sent back to mumbai. That document was really important to me. Kindly fix this issue asap n make it deliver asap to my address n this time update him to call me for god sake.
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                from Coimbatore, Tamil Nadu
                                May 8, 2018
                                Report
                                Copy

                                Address: 641035

                                I received a credit card few days back. I was not at home at that time. Only my parents were at home. The person who came to deliver the package was rushing like anything. He asked for my id proof. He couldn't even wait for a moment till they got my proof from the file. My parents said that he was shouting and yelling. Is this the way how you treat your customers. I wont recommend anyone to use the blue dart courier service. Even i will tell my friends not to go for this courier service.
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  kumar kundan ostwal
                                  from Indore, Madhya Pradesh
                                  May 8, 2018
                                  Report
                                  Copy

                                  Address: Indore, Madhya Pradesh, 452001
                                  Website: insider.in

                                  [protected] ye tracking id no he ipl ki ticket hamare adress par hamko nahi mili jiske karan hame office par lene jana pada aur hamara extra paisa laga
                                  [protected] is tracking id ki 2 ticket aur isi adress par aane wali he jo abhi tak nahi mili he please baki ke ticket hamare adress par aa jaye jab ticket ki delevry ke liye shipment vaha gaya to hamse sampark bhi nahi kiya gaya

                                  Adress - 101 krishnpuri colony elahbad bank wali gali near balaji kirana musakhedi pin 452001
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    singhkingh786
                                    from Bithur, Uttar Pradesh
                                    May 8, 2018
                                    Report
                                    Copy

                                    Address: Jhansi, Uttar Pradesh, 284001

                                    I ordered from paytm, blue dart is responsible to deliver the order to my home address but the delivery executive just call once i was busy on another call, I can him bck but at that time he was not responding me for like 20-25mins, thn he receive and told that the will not deliver it to the home,
                                    He told me to come to officie and collect it?
                                    Why should i go and collect it i paid the charges they are responsible to deliver to my home
                                    The order is late also !! Still i didn’t receive my order very much dissappointed with blue dart service .
                                    Blue dart office elite chauhra was responsible for such thing action must be taken regarding them
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      C
                                      Chintakayalahemanth
                                      from Bengaluru, Karnataka
                                      May 8, 2018
                                      Report
                                      Copy

                                      Address: 560068

                                      Dear sir / madam
                                      My name is hemanth. I have ordered debit card. My order for digi bank debit card courier adress will be changed.
                                      Please delivere the new adress. Courier number is awb[protected].
                                      Changing adress is
                                      37, 3rd floor, above srinivasa medicals,
                                      Lakshmi layout,
                                      Garvebhavipalya,
                                      Pin 560068.
                                      Please sure delivery as soon as possible sir.
                                      Thanking you sir
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit