Blue Dart Express Complaints & Reviews

Not getting my product on said time, non-responsive customer executive and delivery personnel. The personnel did call before delivering but then decided not to deliver by saying that he will deliver on sunday, which apparently is not a working day for blue dart as tild by customer support. The personnel said the premises were closed which is not possible. Way bill no [protected].

Tracking no. [protected]

My docket from arrived from 27 april and depart at 1 may but they are not delivering me the docket always shows that address is incorrect from 1 may to 5 may and still it showing the same

Why courier boy not call us?

This is not a fair service
If company pay the cost to employee then he have do his duty and second think when i call to office they always tell me your docket will reached to you by today evening 8:30 is this the time to deliver after 7 to 8:30 (Timing given to. Me)

I need my answer why you people dont call the customers.
And why are not delivered the documents at time.

My product bought from coolwinks.com has reached padgha (Near bhiwandi). My address is just 20-25 kilometres but after reaching there, the message came to me that the address is not in their service area. When you know that the pincode is not in your service area, why did you accept that product from coolwinks?? How can you message like that?? The fact is, coolwinks has delivered 3 products before this order on my address. So this is not the first time you are delivering. Already the shipment is late. Now send it to me asap.

Awb number [protected]
Sanket gandhi
654, vasant trading company
Old agra road, shahapur
Dist-thane, pin-421601
Contact number [protected]

Hi, blue dart team,

I saw this second time very worst service in blue dart courier, today 05.05.2018, even no one did not contact me, how your people update undelivered shipment held at location. & also i try to reach customer care, the 24x7 number is, incorrect which is the update in blue dart website. I never have ever seen this worst service.
My courier tracking no is - [protected]

My credit despatched on 25 may 18 but till date i not receive my card showing incorrect address.
On same air force jodhpur -342011 address my three friends receive credit card.
I gone to jodhpur blue dart office they have my credit card but given to me i prove my identity buy not given.
They telling we can't give.
I also tell him that my others friends receive on same address but given satisfied answer. My awb no is [protected] my contact no [protected]

We had booked our electrical goods from pimpri pune to barmer rajasthan on 28/04/2018 by surface mode and they said that the material will reach up to destination on 2nd may 2018. The above material still not reach up to delivery place. We are having loss rs. 10000/- per day since delay in delivery.

We think that the blue dart is the fastest courier services other than other courier services but we got very bad experience with blue dart and we are not happy with your services.

We want that material should deliver by toady itself at any cost

WAY BILL NUMBER: [protected]
I COULD NOT GET MY PURCELL DUE TO NEGLIGENCE BY YOURS COURIER DELIVERY MAN.i AM VERY OFFENDED FOR YOUR NEGLIGENCE. TAKE THE NECESSARY PROCESS FOR DELIVERY MY PURCELL AS EARLY POSSIBLE OR I WILL TAKING ACTION AGAINST YOUR COURIER SERVICE .
My mailing ADDRESS :
1 no. dab gram colony, Pritilata road. near dab gram electric office & Balaka Math, opposite of Lila Enterprise.
CONTACT NUMBER :[protected] /[protected]

This is to inform that i had made a parcel delivery order from dtdc courier service patia (Newly shifted to blue dart) bhubaneswar on 22 april 2018. A few days later on 26 april, the parcel was given a new consignment number from blue dart as [protected], and they also gave the delivery address wrong there. Now it is 5 may 2018 and yet i haven't received the parcel. I have repeatedly given them the right address through mail yet they are delaying. They're saying the agent's mailbox is full, so cannot receive any feedback and therefore not answering to any of my queries. I need the parcel immediately, else i might issue a more serious complaint. Please look into the matter seriously.

Today the product (Tracking no awb# [protected]) has been delivered to a third person. When i have seen your message that the item has been delivered to me, i became very anxious and afraid because that time i was in my delivery address. After enquiring to all my neighbour i came to know that it has been delivered to a maid servant of our building. Fortunately i got it from her. It is most unfortunate that such a careless activity from a reputed courier like you. I hope that you should be careful about the delivery of such a costly & delicate item.
Sabarna bakshi.

I ordered a package via Amazon which was to be attempted today. I directly got a 'premises closed' msg of 'failed attempt' at around 5:30...
1. I was home the entire day till 5pm, i[censored]r panvel courier boy CANNOT FIND THE BELL AND RING IT, it's not our fault.
2. If attempted delivery was made at 5.01, why was the failed execution msg sent after Soo long?? I could've contacted u guys immediately and got my package retrieved from the said fellow who wouldn't have been so far.
3. So AFTER I called ur tool free number, I got a call from some fellow at Panvel. After hearing my side of the story, he promised to deliver it before 9 at my clinic as I had to be there from 6-9.. which NEVER happened.
4. Now I keep getting msgs that delivery will be attempted yet again... But where? Home or clinic??
5. That fellow who called is royally disconnecting my calls.

Such unprofessional behaviour of your staff at Panvel should not be tolerated.
I need updates NOW as to where my package is ... Your toll free CUSTOMER CARE also shuts at 9pm when I called and my call was automatically disconnected.

Also, pls remove this ### idea of having to register at your CONSUMER COMPLAINT FORUM before succesfully sending this complaint. It agitates customers even more. And I expect updates and replies from your side regarding this complaint.

I recently purchased a new lenovo laptop. i was informed a offer by lenovo. It was regarded a printer against payment of 1500 rs. I sent money to lenovo online and it was successfully accepted and i was informed that it will be sent by blue dart express at my home . but without any call or email, blue dart express failed my delivery and the result is I lost my money

Date of Incident: 27/04/2018
Item: City Bank Rewards Item
AWB No [protected]

Description: I got one message on my personal number that City bank rewards card item has been delivered to your address. But i didn't received any item on 27th 2018.Then how can it possible and who delivered the items.Please do needful asap.

Please delver the same or refund the same amount added with city reward item.

I have dropped many times this complaint. Every time i am getting same msg .Description is very small then what else i will mention here let me knw.

This is in regards to the complaint of my package which is undelivered.
There’s an important document in the package which is not yet delivered by the courier person, i’ve been calling him everyday but he is not responding to my call, if he answers to my calls he says that he’d call me back in 30 minutes, this is very disgusting. I hope the courier will not be returned.
I’m requesting you to handover me the package as earliest as possible.
Tracking id of my package is [protected]
I once again request you to improve each and everything where customer can be satisfied. The toll free number is not getting connected. The courier person doesn’t respond at all.

Worst service at neredmet branch, my awb number is [protected] it supposed to be delivered on 3rd may, and was received at branch on 2nd may, but today is 4th may, till date they haven't delivered the product to me.

When I called customer care to enquire about branch number they are very care less and not interested to provide the number.

When I directly went to branch for taking the consignment, their response is very rude, and the way they respond is very harsh.

They shall first learn how to behave with the customers.

Worst service at neredmet branch need to take necessary action against such irresponsible branch as they wantedly delaying the delivery.

It is very disappointing to see blue dart (Sister company of dhl) ignoring aggrieved customers call. The blue dart express is supposed to attend calls of customers from 10:00 am (Ist) on wards. But to my utter dismay, it seems they have pledge not to pick any call. I spent my whole day dialing their number.

I would like to tender my complaint against following :-
1) blue dart express ltd, itanagar791111 & nahrlagun 791110, (Managed & run by load share network (Phone no:[protected] & [protected] (M)
2) blue dart express ltd near doordarshan kendra, r g b road, nilgiri path, :781024, guwahati, assam[protected].

Add to that, i will give 10000 rupees to any individual who will successfully dial their customer care toll free number:[protected]. Since my issues are concern with these two agencies in particular; so my sanity doesn’t permit me to complain about other blue dirt express service in india, as they don’t bother my business jurisdiction.

I am not concluding so early dear, face my wrath blue dart ….. Sorry my mistake it should have been “dirt!!!”. For those who enjoy burning their calories” you may walk” or and for those ignorant ones - who loves spending valuable time and money on fuel by collecting the courier themselves, then use infamous blue dart express, itanagar and naharlagun (Currently managed and run by load share network). For those who want to honestly do away with this infamous courier express” blue dirt”, then go for those e-commerce site who don’t ship their products through blue dirt express. Late delivery, deceiving tracking updates. If one sums up all those demerits together, the poorest service ever rendered by a global company, claiming to be post owned by dhl. There is no sign of improvement and this is continuing for 4-5 years in a row.

For those who doubt my intention, please call once in the above mentioned number and acknowledge the pain i have beard.

My way bill no.[protected] has come to blue dart office from chennai on 28.04.2018, but still they not delivered the items. Even they are not lifting the telephone. Very very bad and poor service. It should be closed immideately. Explation may be slaoght for not delivering the item in time. My mobile no is [protected]. Immidately delivered the items otherwise i will go in consume forum

The product i received were fake
Order number was 8015
Website_ worldoftime.com
It is a big fraud
They are calling it 100% genuine
But its not genuine
Fraud website
When i called delivery man to ask take it back
He blocked my number
I want my money back
I want to return this product and i want my money back
Please help me
Revert back asap
Thanking you

One of my courier my documents from delhi to kolkata on 1st of may nd the delivery date was 3rd may nd i haven't recieve my documents yet i have tryed calling customer care but phone is not going. My courier tracking number is [protected] can some body please help me i really need my documents by tomorrow because tomorrow im leaving kolkata so i really need my documents by today.
[protected] please help me this is my number

Worst service. I have not been given my credit card inspite i visited personally at bluedart office raipur chhattisgarh neither the delivery boy is calling on non tracing of location. We have contacted persons at counter they assured deluvery of courier but consignment got returned to origin. I just need to get my credit card bearing pod_[protected]. I understand that it cannot be given on basis of genuiness of identity.. But if customer or card holder is providing sufficient id card details for proving authenticity how can u refuse such important consignment.

Idiotic delivery person just bluffed that he attended my premises and i wasn't available. I can prove him guilty that he did not reach my place with cctv footage. I received his call at 21:41 i called him at 21:42, he instantaneously updated as i was nt at my premises. The courier which i have to receive is utmost important for my career. I demand bluedart the personal details of the courier delivery fellow and an apology. I had to immediately run as i was astonished to see my status so. The number he called from was a unknown number where i couldn't call back. Such an irresponsible fellow as he didnot even give a call back after 1 minute.