Blue Dart Express Complaints & Reviews

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi team,

This is to log a complaint as i faced a worst experience with the courier delivery from your service. The thing started as follows : as i am living in a pg and i was unavailable for pickup today hence i have asked the courier person to wait for few min so that i can ask someone to collect the courier and after 7-8 minutes itself he has called me again and with very rude behavior he has told me that he is leaving the place without delivering the parcel as he has lot other parcel to deliver. It is really disappointing to face this behaviour from the courier person. Hope you can help me with this.

Further details for your reference :

Waybill no : [protected]
Reference no : [protected]

Renuka
Contact : [protected]

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Address: Ernakulam, Kerala, 686691

Website: www.bluedart.com

I have order one wildcarft pencil pouch as the rewards offer given by axis edge royalty program. But unfortunately it shows delivered some other address.. Courier tack no as follows - [protected] - dispatch shows on 11 jan 2018
From bangalore and delivered at 15 jan 2018 (16.53pm) at thodupuzha, delivery address belongs to kothamangalam.

This product so far i didn't received.

Requested to resolve the matter

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Address: Shahid Bhagat Singh Nagar, Punjab, 144521

Website: No

My track no is tel:[protected] me get the Message my address is out of area my petrol pump is in balachaur why your concerned person said out of area. My so many important courier were back so many time please rewart it is not acceptable hope for your positive response my number is [protected]

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Address: Dehradun, Uttarakhand

Dear team blue dart

We have indented a consignment which originated from hyderabad on 05jan2018 to be delivered at our icici bank branch at dumartarai - raipur.
But as per system data it is showing that same has been received with seal and signature on 09jan2018.

Kindly check at your end if it is lying undelivered or if delivered than provide the image/ pic on your consignment delivery acknowledgement register where branch seal and signature is affixed.

Please note, branch address is

Icici bank ltd
Shop no 115 lk corporate
Beside new dhamtari road
Nh 36
Dumartarai, raipur 492015
Chhattisgarh

Please revert on urgent basis.

Contact person : ashish vaishnaw [protected]

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Address: Gandhinagar, Gujarat, 382355

Dear Team
Blue dart is very big company but its service is very pathetic. First thing is I am trying to connect customer care executive but nobody is picking the call from last two days.Its really embarrassing.My courier is Gandhinagar office from last three days but nobody is able to deliver it 10km away. Your team need one week to deliver 10km away ???
Second thing you should train your staff that how to speak with customer. One of your associate form Bluedart office sector 25, gandhinagar was saying you have to come here to collect your courier if you need it.What an amazing answer..!!
Today is fourth day but your team don`t have time..Very appreciate.

Thanks

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Address: Bangalore, Karnataka, 560036

Hi team,
My waybill no : [protected]
And acknowledgement no is [protected]

The bluedart team has returned without informing and any intimation, once they called when i tried to followup it was told that yes today we will be delivering your order and end of day when enquired they told it is alredy returned, it is such apathetic service, please send it back at the earliest

Blue Dart Express customer support has been notified about the posted complaint.

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S

Samson John

from Bengaluru, Karnataka

Jan 22, 2018

there is no updates till now, who is going to act on this

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jan 24, 2018

Kindly provide us with your Acknowledgement number to check & resolve your grievance.

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My courier is delivered yet and they are saying delivery attemped premises closed.
Why.
Please look into this matter and deliver my important documents as soon as possible.

Airway bill no. [protected]

I have waiting for my courier.
Please deliver it to me as soon as possible.

I also want to go somewhere after 24 jan 2018

Please deliver it now.

Airway...

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This complain regarding blue-dart courier awb# [protected].

Your executive did not deliver my parcel at my address but they said they are unable to deliver parcel because my mobile no was switch off and address is not proper

But truth is your executive did not came to deliver the parcel and making all these excuses.

I request you to please take a strict action against who is culprit.

This is one more request that customer care executive also misbehave with me also take a proper action against him..

Thanks and regards,
Lavesh kumar
Mob. No. [protected]
Email. [protected]@gmail.com

Blue Dart Express customer support has been notified about the posted complaint.

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Did not get delivery of moto g5s plus lunar grey. Bought on 11 january 2018 and delivery date was of 18 january 2018 but not delivered. It is stuck in deoria. It is being delayed again and again it is needed to get resolved soon firstly it was being delivered on 15 january 2018 but then shifted to 18 january 2018 and still not arrived. Delivery should be done as soon as possible. It is being pending for too long

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Parcel ref no [protected] booked on 13th jan was delivered after 2 days as promised by booking staff in pathetic condition.
We never expected this with blue dart after paying such a high price.
Parcel contain dryfruit and sweet for a special memory and all was spoiled by blue dart team

We were told that this will get delivery precisely on 16th, but this was delivered today after few follow-up.

Blue Dart Express customer support has been notified about the posted complaint.

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Phani Sagar Challakonda

from Manuguru, Telangana

Jan 19, 2018

Please reschedule the parcel and delivery to customer

parcel delivered in extremely bad condition - Comment #2979258 - Image #0

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Address: 625706

Bluedart courier staff (Name cannot know that) he delivery the courier on some other place and send sms to me, your package is ready for delivery so you come and pickup it.

The blue dart site display your parcel is delivered on 12 jan. We try lot of time on bluedart contact number nobody has attend it.

So kindly help us on your best, delivery correct address as soon possible.

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Sachin krpa

from Chennai, Tamil Nadu

Jan 18, 2018

I have got a parcel from my friend worth 20000 mobile phone and it got damaged so courier people should refund my money that i have paid to my friend

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Address: 110030

The manger,
Customer care

Dear sir,

I feel constrained to write it to you for the unprofessional and non cooperative attitude of one of your out let in b 1 vasant kunj, new delhi -110070.

I misplaced / lost my wallets and some important papers and had requested sbi to issue me my credit card and they acted well in time in re-issuing my card. I have been getting calls since last one week from your very outlet that pkt from sbi is there for me and i have told them that i was not in town last week due to the vacations of my kids and will be again out of station for a weedding in our family. I requested ther exetitive to try and deliver it to me on monday between 0930 to 1030am. I waited till 11.00 but no body turned up. Its high time that your organisation known for very professional service are behaving like an ordinary courier co.

Let me share my shipment detail which is [protected] and request you to kindly look into the matter nd resolve it falling which i will srite to sbi not to deliver any docs to me through blue dart and i will highlight this thing on social media as well.

Thanks

Balbir thakur
B 82 flat no 4 paryvaran complex, new delhi-110 030

Ph [protected]

Blue Dart Express customer support has been notified about the posted complaint.

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Prateek Alka Agrawal

from Durg, Chhattisgarh

Jan 18, 2018

Your associate Rajesh Angara suppose to deliver my package at my place, instead he is asked me to come on road and pick it up, when I reached I didn't find him I called him but he didn't pick, when I came back he started shouting with bad words and refuse to deliver my packet

My consignment id Awb#[protected]

Kindly help me on the same

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Address: 560087

Product has to be delivered on 16th jan... Didn't get delivered still since 3 days delay in shipment... Getting tracking messages as i'm getting the delivery today but no delivery for the whole day... Same thing is happening daily... Waste service i have ever experienced in my life... Calling customer service at least 5 times in a day.. No tracking updates and nothing is happening since 3 days i am holding all my personal work bcz of value product to be delivered.. Shame on blue dart

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Ranjan Naidu

from Mumbai, Maharashtra

Jan 18, 2018

I received a envelope which is opened.it is some pesonal health related documents and products . It has been dispatched on :13/01/2018 with waybill# [protected] and received on 17th January 2018 at 17.00 O'clock. It is very confident and care document so please take corrective action or let me know the status.

not yet delivered the product and no updates from bluedart - Comment #2978122 - Image #0

not yet delivered the product and no updates from bluedart - Comment #2978122 - Image #1

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Address: Hyderabad, Andhra Pradesh, 500035

My way bill no [protected] arrived @ vanasthalipuram (Hyderabad) on 14/01/2018. Shipment out for delivery on 14/01/2018. Actually no one has come to my residential address on the above date, but it is showing "delivery attempted - premises closed". Today i personally went to your vanasthalipuram office, on enquiry at the counter that the shipment will be delivered today (17/01/2018), but today no one turned up for delivery till 7.00 pm. As there is no phone available it has become to contact. Pl help me

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T

trushalp

from Mumbai, Maharashtra

Jan 17, 2018

My PAN card is not been delivered yet..but the tracking status shows it is been delivered so check it and inform me soon.
My PAN card tracking number is AWB [protected].
So please check this because it's very urgent for me... It's a very big problem for me

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M

Mohammad Rais Wani

from Ahmedabad, Gujarat

Jan 18, 2018

From last 3 days i am waiting for him he called me and says that i comming don't go any where... i used to wait till evening but he didn't comes kindly ask him to deliver my packed as soon as possible and don't wast my time please

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Address: 571313

This complaint regarding the blue dart agent of chamarajanagar, this mail is regarding, collection of return courier from the amazon and according to me that is his resposibality to pick the return pakage from my place and he told to drop the pakage to his office first then i refused, then he asked me to call delivery boy and tell the address i said him that that's your work not mine.
And he started taking in high pitch in the phone.
After that once again told me to call the boy i said no...
I said him that i will give the pick up address and u please do call your delivery boy and tell him to collect.
He directly disconnected the phone.
His behavior not satisfied...
Shame on bluedart
I recvied the call from the mobile num:[protected]
According to true caller his name is ramesh.
Please do train this people before giving franchises.
Thanking you,

Blue Dart Express customer support has been notified about the posted complaint.

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Umamenon91

from Chennai, Tamil Nadu

Jan 17, 2018

Blue dart redirected my hdfc bank debit card to coimbatore branch inspite of me waiting one day in the delivery address. They marked the address as unlocatable while I myself called and told them the address more than once. This is the second time this is happening with me.

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Address: Darjeeling, West Bengal, 734001

Blue dart intentionally delayed the order, never called me on the due date and then they said they never found the address! Every other courier finds the address except blue dart off course. Customer care never picks up as always. Till date i never recieved the product. Very very dissapointing! And now this is not the first time blue dart did this. They never call us from their end and then complains address is never found. No matter how precisely it is mentioned. Sick

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NISHA NIA

from Anandpur Sahib, Punjab

Jan 17, 2018

Product tottly changed I order a pink 00nv Kurtis but I got a cotton green clr suit then 'this time order patched my order no is 16734 but my order received a suit nd order no is [protected] pls replace my order instantly becz suit was very cheap quality

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Address: Mohali, Punjab, 160062

Website: I ordered from shein and BlueDart was to deliver my order.

I ordered two dresses from shein a prepaid order of RS.1245 was to be delivered to me by 16th January which is today.Let me tell you in detail Yesterday I got a message on my number saying that because I was not available the shipment could not be delivered and i should reschedule now first of all i stay at home only to be specific i was at home on 15th january anyhow i rescheduled my shipment and the shipment was supposed to come today itself i waited for the whole day didn't get any shipment and then when I tracked my order it says it has been delivered i mean what responsibility do you guys have, I haven't got my prepaid shipment then who the hell took it also the track status says the recipient is self .My name could not be seen anywhere this is utter fraud, seriously i am disgusted.Kindly look into this because i need my shipment for which I have already paid I will email shein too the site from which i ordered .I am giving complete details of my order.Kimdly solve this matter and get me my shipment please i need that.
Waybill No : [protected]
Reference No : [protected]
Pickup Date : 13 January 2018
From : New Delhi
To : Mohali
Status : SHIPMENT DELIVERED
Date of Delivery : 16 January 2018
Time of Delivery : 14:32
Recipient : Self
Here the status says shipment delivered to the recipient self.I am disgusted because I have not got my order for which i have paid the entire amount already it's a serious mishandling from your side .when I called your customer care it says the number has been changed to [protected] which is the same no.on which i called.I mean what insane processing .Kindly look into this matter and reply me as soon as possible .

Blue Dart Express customer support has been notified about the posted complaint.

Jan 16, 2018

Updated by Kkjok I ordered two dresses from shein a prepaid order of RS.1245 was to be delivered to me by 16th January which is today.Let me tell you in detail Yesterday I got a message on my number saying that because I was not available the shipment could not be delivered and i should reschedule now first of all i stay at home only to be specific i was at home on 15th january anyhow i rescheduled my shipment and the shipment was supposed to come today itself i waited for the whole day didn't get any shipment and then when I tracked my order it says it has been delivered i mean what responsibility do you guys have, I haven't got my prepaid shipment then who the hell took it also the track status says the recipient is self .My name could not be seen anywhere this is utter fraud, seriously i am disgusted.Kindly look into this because i need my shipment for which I have already paid I will email shein too the site from which i ordered .I am giving complete details of my order.Kimdly solve this matter and get me my shipment please i need that.
Waybill No : [protected]
Reference No : [protected]
Pickup Date : 13 January 2018
From : New Delhi
To : Mohali
Status : SHIPMENT DELIVERED
Date of Delivery : 16 January 2018
Time of Delivery : 14:32
Recipient : Self
Here the status says shipment delivered to the recipient self.I am disgusted because I have not got my order for which i have paid the entire amount already it's a serious mishandling from your side .when I called your customer care it says the number has been changed to [protected] which is the same no.on which i called.I mean what insane processing .Kindly look into this matter and reply me as soon as possible .

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M

madak

from Delhi, Delhi

Oct 28, 2022

Waybill No. [protected] : I have not received any document/parcel but received the delivered confirmation.
Please check and share the delivery address and contact number, then I will take action.

my product not delivered to me and the tracking details claim that it is delivered and the recipient is self it's not my name - Comment #4066543 - Image #0

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H

Hargobinda Barman

Jan 24, 2023

Waybill No. [protected] : I have not received any document/parcel but received the delivered confirmation.
Please check and share the delivery address and contact number, then I will take action.

my product not delivered to me and the tracking details claim that it is delivered and the recipient is self it's not my name - Comment #4084523 - Image #0

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Address: Kutch, Gujarat, 370001

Website: Bluedart Courier Bhuj Kutch

As i have noticed that any of the banking documents i am not receiving at my home address and they always say that its an incomplete address and they either returned the courier orelse give in bank.

Even they are not having the sense to even call the customer and collect from their office.
Very vad service if i have to give the rating from my side then i should give a great 0 to staff members of bluedart in bhuj.

Some of staff members like gaurav, paras even dont give a proper response to the customer.

So request you to please give a knowledge to your staff how to work in a company as blue dart is a great company and these people are nothing for work here.

Thanks

Blue Dart Express customer support has been notified about the posted complaint.

Jan 17, 2018

Divs Bhardwaj's response AWB NO : [protected]

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D

Divs Bhardwaj

from Agra, Uttar Pradesh

Jan 17, 2018

AWB no : [protected]

too bad service at bhuj kutch - Comment #2976936 - Image #0

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A

Abdulmalik Nakhuda

from Vadodara, Gujarat

Jan 17, 2018

I have requested credit card issue in my icici account but it was undelivered by blue dart. Again i requested 2 times but it was undelivered. In the same address all parcel comes. In jamnagar ur services is very bad. Please resolve the issue

too bad service at bhuj kutch - Comment #2977150 - Image #0

too bad service at bhuj kutch - Comment #2977150 - Image #1

too bad service at bhuj kutch - Comment #2977150 - Image #2

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Address: 110017

Website: Www.bluedart.com

Updated by sneha singh bansal, jan 16, 2018
Waybill no :[protected]reference no :163192pickup date :13 january 2018from :bangaloreto :newdelhi
Today while receiving my bonorganik order no163192 paid rs 1500 as the amount was 1200 he only gave me 200 back and he ran away. After returning back i realized of my 100 rs missing. I contacted courier person but he is not picking up the call. His contact no was [protected]

I even tried contacting blue dart customer care no but there wasn't any option of my complaint selection and customer service didn't tried to help. I don't know how to get my money back. Blue dart is well known courier brand hope they will take initiative otherwise will loose trust in their service.. I have never seen such a cheap people in bluedart service.

Blue Dart Express customer support has been notified about the posted complaint.

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Address: 110017

Website: Www.bluedart.com

Today while receiving my bonorganik order no163192 paid rs 1500 as the amount was 1200 he only gave me 200 back and he ran away. After returning back i realized of my 100 rs missing. I contacted courier person but he is not picking up the call. His contact no was [protected]

I even tried contacting blue dart customer care no but there wasn't any option of my complaint selection and customer service didn't tried to help. I don't know how to get my money back. Blue dart is well known courier brand hope they will take initiative otherwise will loose trust in their service.. I have never seen such a cheap people in bluedart service.

Blue Dart Express customer support has been notified about the posted complaint.

Jan 16, 2018

Updated by Sneha Singh Bansal Waybill No :[protected]Reference No :163192Pickup Date :13 January 2018From :BangaloreTo :Newdelhi
Today while receiving my bonorganik order no163192 paid rs 1500 as the amount was 1200 he only gave me 200 back and he ran away. After returning back i realized of my 100 rs missing. I contacted courier person but he is not picking up the call. His contact no was [protected]

I even tried contacting blue dart customer care no but there wasn't any option of my complaint selection and customer service didn't tried to help. I don't know how to get my money back. Blue dart is well known courier brand hope they will take initiative otherwise will loose trust in their service..i have never seen such a cheap people in bluedart service.

Blue Dart Express Complaints & Reviews

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Blue Dart Express reviews & complaints page 342

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my product not delivered to me and the tracking details claim that it is delivered and the recipient is self it's not my name

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too bad service at bhuj kutch

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extra money taken by delivery boy

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extra money paid to delivery boy

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