Blue Dart Express Complaints & Reviews

I have an order from shein tracking number[protected] which was to be delivered to my address on 17 jan. The courier could not deliver it to me within assigned time frame which is 0830hrs to 1730hrs, till now. I have been talking to customer care daily. Since last two days i feel my calls are being blocked by customer care as despite several attempts no one comes on line when the line connects. It is shameful

Dear sir
My parcel awb# [protected] for regarding this shipment your person call me yesterday night about 2100 hrs, than he say me for wait until he come at my site, after that his mobile is off ([protected]), at 22:26 i have got a msg from blue dart that i was not available at my site.

What is leval of this service. So cheap quality service from you.

I hope u will take any action for the same

Thanks

Dear sir,

I have applied for pan card online for my daughter and same was to be delivered by 9/01/2018. I didn't get any call till today from courier service concerning the delivery of my pan card. But when i checked my pan application status i got the following message:

"your pan card has been returned undelivered to nsdl on 16-jan-2018. The reason for non-delivery as specified by the courier agency is insufficient address. The same will be re-dispatched shortly."

I gave my full nad porper address that i always use. Its the same address mentioned in my aadhar card and voter id card as well. So how can they simply return it without even giving me a call and enquiring about the address. Till date there was no call from bluedart

I kindly request you to take this complaint as serious and grant me to have my pan card at the earliest.

Acknowledgement no: [protected]
Alotted pan no: bshpc7219m

Yours faithfully,
Swapan kumar chakma
+91-[protected]

Hi i am suma latha, residing inn hitech city hyderabad. There is some serious problem with the hitech city delivery boys, as i am facing this problem for the second time. Last time i received a courier from kodaikanal about 10 months back and i was tracking the courier since morning and at the end of the day they finally updated that the house is locked and closed the status, when checked with them they said they are running short of delivery boys and some mistakenly updated it in system, and that person on the phone was asking us to come and collect it at the blue dart office. When i raised my voice and said i shall take it up with higher ups they agreed to deliver the courier.

Today 22nd jan 2018 i was expecting a courier from sbi and as per sms alert i stayed back home taking a leave, since moring ii tried reaching the customer care and they were saying it would be delivered by 4 and then went to 6 and finally they said it would be delivered before 9 pm, after half hour the status is updated as extension number and department name required, when contacted customer care they are saying the delivery boy tried reaching my number and my number is not reachable. I want to know from which number did they try to reach me, i shall request for a clear incoming call details from operator i shall prove that i have not received any call from blue dart, these people are trying to play with customers i shall send my grievance to news paper as well how cleverly blue dart is palying around with customers.

My courier ref number is ev[protected]
My contact number is [protected]

Lastly the customer care guy promised a call back which i still have too receive. Very pathetic customer service from you guys.

I am not satisfied with our blue dart services. I am visit at your ludhiana branch near industrial area blue dart office know about my courier but your employee didt proper information about my courier they said your courier delivered at your address but i said kindy call your deliver boys but they dindt repose me that courier so important for me but your emloyee didnt proper fllowup kindy do the need full

Regards,
Atinder pal singh
[protected]

Hi team,

This is to log a complaint as i faced a worst experience with the courier delivery from your service. The thing started as follows : as i am living in a pg and i was unavailable for pickup today hence i have asked the courier person to wait for few min so that i can ask someone to collect the courier and after 7-8 minutes itself he has called me again and with very rude behavior he has told me that he is leaving the place without delivering the parcel as he has lot other parcel to deliver. It is really disappointing to face this behaviour from the courier person. Hope you can help me with this.

Further details for your reference :

Waybill no : [protected]
Reference no : [protected]

Renuka
Contact : [protected]

I have order one wildcarft pencil pouch as the rewards offer given by axis edge royalty program. But unfortunately it shows delivered some other address.. Courier tack no as follows - [protected] - dispatch shows on 11 jan 2018
From bangalore and delivered at 15 jan 2018 (16.53pm) at thodupuzha, delivery address belongs to kothamangalam.

This product so far i didn't received.

Requested to resolve the matter

My track no is tel:[protected] me get the Message my address is out of area my petrol pump is in balachaur why your concerned person said out of area. My so many important courier were back so many time please rewart it is not acceptable hope for your positive response my number is [protected]

Dear team blue dart

We have indented a consignment which originated from hyderabad on 05jan2018 to be delivered at our icici bank branch at dumartarai - raipur.
But as per system data it is showing that same has been received with seal and signature on 09jan2018.

Kindly check at your end if it is lying undelivered or if delivered than provide the image/ pic on your consignment delivery acknowledgement register where branch seal and signature is affixed.

Please note, branch address is

Icici bank ltd
Shop no 115 lk corporate
Beside new dhamtari road
Nh 36
Dumartarai, raipur 492015
Chhattisgarh

Please revert on urgent basis.

Contact person : ashish vaishnaw [protected]

Dear Team
Blue dart is very big company but its service is very pathetic. First thing is I am trying to connect customer care executive but nobody is picking the call from last two days.Its really embarrassing.My courier is Gandhinagar office from last three days but nobody is able to deliver it 10km away. Your team need one week to deliver 10km away ???
Second thing you should train your staff that how to speak with customer. One of your associate form Bluedart office sector 25, gandhinagar was saying you have to come here to collect your courier if you need it.What an amazing answer..!!
Today is fourth day but your team don`t have time..Very appreciate.

Thanks

Hi team,
My waybill no : [protected]
And acknowledgement no is [protected]

The bluedart team has returned without informing and any intimation, once they called when i tried to followup it was told that yes today we will be delivering your order and end of day when enquired they told it is alredy returned, it is such apathetic service, please send it back at the earliest

My courier is delivered yet and they are saying delivery attemped premises closed.
Why.
Please look into this matter and deliver my important documents as soon as possible.

Airway bill no. [protected]

I have waiting for my courier.
Please deliver it to me as soon as possible.

I also want to go somewhere after 24 jan 2018

Please deliver it now.

Airway...

This complain regarding blue-dart courier awb# [protected].

Your executive did not deliver my parcel at my address but they said they are unable to deliver parcel because my mobile no was switch off and address is not proper

But truth is your executive did not came to deliver the parcel and making all these excuses.

I request you to please take a strict action against who is culprit.

This is one more request that customer care executive also misbehave with me also take a proper action against him..

Thanks and regards,
Lavesh kumar
Mob. No. [protected]
Email. [protected]@gmail.com

Did not get delivery of moto g5s plus lunar grey. Bought on 11 january 2018 and delivery date was of 18 january 2018 but not delivered. It is stuck in deoria. It is being delayed again and again it is needed to get resolved soon firstly it was being delivered on 15 january 2018 but then shifted to 18 january 2018 and still not arrived. Delivery should be done as soon as possible. It is being pending for too long

Parcel ref no [protected] booked on 13th jan was delivered after 2 days as promised by booking staff in pathetic condition.
We never expected this with blue dart after paying such a high price.
Parcel contain dryfruit and sweet for a special memory and all was spoiled by blue dart team

We were told that this will get delivery precisely on 16th, but this was delivered today after few follow-up.

Bluedart courier staff (Name cannot know that) he delivery the courier on some other place and send sms to me, your package is ready for delivery so you come and pickup it.

The blue dart site display your parcel is delivered on 12 jan. We try lot of time on bluedart contact number nobody has attend it.

So kindly help us on your best, delivery correct address as soon possible.

The manger,
Customer care

Dear sir,

I feel constrained to write it to you for the unprofessional and non cooperative attitude of one of your out let in b 1 vasant kunj, new delhi -110070.

I misplaced / lost my wallets and some important papers and had requested sbi to issue me my credit card and they acted well in time in re-issuing my card. I have been getting calls since last one week from your very outlet that pkt from sbi is there for me and i have told them that i was not in town last week due to the vacations of my kids and will be again out of station for a weedding in our family. I requested ther exetitive to try and deliver it to me on monday between 0930 to 1030am. I waited till 11.00 but no body turned up. Its high time that your organisation known for very professional service are behaving like an ordinary courier co.

Let me share my shipment detail which is [protected] and request you to kindly look into the matter nd resolve it falling which i will srite to sbi not to deliver any docs to me through blue dart and i will highlight this thing on social media as well.

Thanks

Balbir thakur
B 82 flat no 4 paryvaran complex, new delhi-110 030

Ph [protected]

Product has to be delivered on 16th jan... Didn't get delivered still since 3 days delay in shipment... Getting tracking messages as i'm getting the delivery today but no delivery for the whole day... Same thing is happening daily... Waste service i have ever experienced in my life... Calling customer service at least 5 times in a day.. No tracking updates and nothing is happening since 3 days i am holding all my personal work bcz of value product to be delivered.. Shame on blue dart

My way bill no [protected] arrived @ vanasthalipuram (Hyderabad) on 14/01/2018. Shipment out for delivery on 14/01/2018. Actually no one has come to my residential address on the above date, but it is showing "delivery attempted - premises closed". Today i personally went to your vanasthalipuram office, on enquiry at the counter that the shipment will be delivered today (17/01/2018), but today no one turned up for delivery till 7.00 pm. As there is no phone available it has become to contact. Pl help me

This complaint regarding the blue dart agent of chamarajanagar, this mail is regarding, collection of return courier from the amazon and according to me that is his resposibality to pick the return pakage from my place and he told to drop the pakage to his office first then i refused, then he asked me to call delivery boy and tell the address i said him that that's your work not mine.
And he started taking in high pitch in the phone.
After that once again told me to call the boy i said no...
I said him that i will give the pick up address and u please do call your delivery boy and tell him to collect.
He directly disconnected the phone.
His behavior not satisfied...
Shame on bluedart
I recvied the call from the mobile num:[protected]
According to true caller his name is ramesh.
Please do train this people before giving franchises.
Thanking you,