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Blue Dart Express Complaints & Reviews

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J
jzm
Jan 14, 2018
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Dear sir/madam,

I was supposed to receive a blue dart express shipment in kottayam, kerala on 6th jan, 2018. But now when i am tracking the status of shipment online its showing that the shipment returned.
For few days shipment held at location without contacting anyone.
Kindly advice whom to contact as i am not getting any response and it's very urgent.
Email to [protected]@gmail.com
Jan 24, 2018
Complaint marked as Resolved 
Received email from Bluedart Customer service that they will take necessary action. Email received from [email protected] as follows: Thank you for bringing this to our notice for an immediate and appropriate action. We sincerely apologize for the inconvenience caused to you, as the package was erroneously returned to shipper. We would like to inform you that we have forwarded the case details to the appropriate management to ensure such lapses do not recur and necessary action will be taken against the erring staff.
Blue Dart Express customer support has been notified about the posted complaint.
Blue dart express returned my courier and received the same courier through SPEEDPOST which is faster and better service.
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    Pushparaj Krishnan (PK)
    from Dharmapuri, Tamil Nadu
    Jan 14, 2018
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    Address: Pune, Maharashtra, 411060

    Dear sir,

    I'm pushparaj krishnan and i live in margosa heights, mohammedwadi (Hadapsar area) i have been delivered by speed post, bluedart and other courier service. As i waited for yesterday to receive the post from bluedart. I shock to see the status have updated on bluedart tracking page, it's shows (Prohibited area-entry restricted for delivery). Why your courier service didn't call us if he can't find us? It's all about laziness of your people who work to deliver the courier. This is serious issue for customer. Please take action against that delivery man. Thank you

    -pushparaj krishnan
    [protected]
    Waybill no:[protected]
    +1 photos
    Blue Dart Express customer support has been notified about the posted complaint.
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      S
      Shailesh Varma
      from Mumbai, Maharashtra
      Jan 13, 2018
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      Address: 400101

      This has happened for the second time. I request you to please either change your procedure for delivery or take some serious action on it.
      I received a message stating the item will be delivered by 12th january, 2018 but without delivering my card the agent returned it and sent from where the product was dispatched. This is something very serious i am talking about. The bank will be charging me for this incident. Either you take some serious steps or we as a customer will have to take it. There are mobile phones as well. If you don't get our address properly, your first duty is to call the customer and ask the address properly as well you will be identifying the customer by his or her id.
      I hope you don't repeat this again. It's high time now for such issues.
      Blue Dart Express customer support has been notified about the posted complaint.
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        B
        Bijays01
        from Hyderabad, Telangana
        Jan 16, 2018
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        Address: Bangalore, Karnataka, 562125

        I received a message showing that my shipment Shipment from Taj vide Blue Dart Airway Bill [protected] has been delivered and received by ANAND. There is no one in the name of Anand who has received the Courier.

        I believe the product is not delivered to right person. Pls escalate as I am going to write a communication to TAJ for taking action at their end. There has been no communication after that.

        I would like you to investigate and update me the status of tracing the courier against the no [protected]. The details are as under:

        Name: Bijay Kumar Sahoo
        Mobile: [protected]
        Address: TB 06 Swaparnika Saikrishna Apartment
        Sompura Gate, Sarjapur Main Road, Bangalore - 562125

        Regards

        Bijay Sahoo
        Blue Dart Express customer support has been notified about the posted complaint.
        The person who called in regards of my credit card delivery he is very rude and dint gave any information and I tried around 12 times he disconnected my call every time and at 13th time lifted my call n still dint gave any information
        And I only have his mobile number [protected]

        Do take action on him
        I had ordered 2 shirts of black & white but I have received pink instead of white & the material of the shirts are very bad & damaged
        One of my frnd has courd the packng frm ATP to BZA tat was on 27/12/17 nd its 5/1/18 its been a week since i didnt even know wer my package is not even one rangme up spoke abt it, myself i was the one who made the phone calls to these people abt my paclage nd spoke abt it there response is too slow nd i cant belive such a respns frm bluedart tanq
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          S
          Srijayee
          from Kolkata, West Bengal
          Jan 13, 2018
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          Address: Kolkata, West Bengal, 700019

          I was supposed to receive shipment with awb no [protected] on 13 jan, 2018. But now when im tracking the status its showing as wrong pincode given, shipment redirected on same awb. Whereas its a valid pincode. Its an important document for me. Toll-free no does not work as well. When will i receive my document? The courier people didn't even call me to know the location.
          Blue Dart Express customer support has been notified about the posted complaint.
          Jan 13, 2018
          Updated by Srijayee
          Waybill no [protected]
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            S
            sande19
            from Mumbai, Maharashtra
            Jan 13, 2018
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            I have ordered an item. Which was going to be delivered by blue dart courier services. The item had arrived on 12th january 2018 at local destination hub. And when i tracked it on blue dart website it showed product is out for delivery since 10:47 am on 13th january 2018.
            And the status changed suddenly at 16:10 hours as "holiday, delivery attempt will be done on next business day"
            I was waiting for the courier for whole day. And if there was a holiday they should not show the status as out for delivery. And if there is half day working they could have intimated me to collect the parcel from their office if they were unable to deliver it.
            This is bad experience
            Your order from maxbhi.com is dispatched through blue dart awb# [protected] will be delivered by 15-jan-18. Amount payable is rs 0. Track us on www.bluedart.com
            +1 photos
            Blue Dart Express customer support has been notified about the posted complaint.
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              D
              Divyen Kanani
              from Mumbai, Maharashtra
              Jan 13, 2018
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              Address: 382350
              Website: Shopeclues

              Awb# [protected]
              This order can be very very delayed
              Please please mam something action about that shipping.
              This was very important product for me and i can it's very urgently, so please some action about it.
              And mam i can also pay every bill, and i can also pay shipping bill.
              Thank you for join me.
              Awb# [protected]
              This order can be very very delayed
              Please please mam something action about that shipping.
              This was very important product for me and i can it's very urgently, so please some action about it.
              And mam i can also pay every bill, and i can also pay shipping bill.
              Thank you for join me.
              Awb# [protected]
              This order can be very very delayed
              Please please mam something action about that shipping.
              This was very important product for me and i can it's very urgently, so please some action about it.
              And mam i can also pay every bill, and i can also pay shipping bill.
              Thank you for join me.
              Awb# [protected]
              This order can be very very delayed
              Please please mam something action about that shipping.
              This was very important product for me and i can it's very urgently, so please some action about it.
              And mam i can also pay every bill, and i can also pay shipping bill.
              Thank you for join me.
              +1 photos
              Blue Dart Express customer support has been notified about the posted complaint.
              Jan 13, 2018
              Updated by Divyen Kanani
              WeAwb# [protected]
              This order can be very very delayed
              Please please mam something action about that shipping.
              This was very important product for me and i can it's very urgently, so please some action about it.
              And mam i can also pay every Bill, and i can also pay shipping bill.
              Thank you for join me.
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                S
                sachinshelar3839
                from Pune, Maharashtra
                Jan 12, 2018
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                Address: Pune, Maharashtra, 412307

                Nobody came for delivery & nobody call on my no .
                How you return the courier without any call. Too much poor service

                I want back my courier of credit card

                Below is detail s of courier

                .Dear HDFC Bank Credit Card Member, Your credit card despatched on 30/12/2017 through Blue Dart courier Awb- [protected] is pending for delivery.
                Blue Dart Express customer support has been notified about the posted complaint.
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                  Neeraj Singh8950
                  from Gharaunda, Haryana
                  Jan 12, 2018
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                  Address: Jhajjar, Haryana, 124507

                  I got a message from blue dart that the pan card's expected delivery is 31/12/17 but its not delivered yet and when i inquired about it then i came to know that it is sent back on 3/1/2018. It was sent back without informing me as the delivery person did not call or any kind of information was not passed to me.

                  Please look into this matter as pan card was needed on urgent basis.
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    G
                    gopasinghabiswas
                    from Mumbai, Maharashtra
                    Jan 12, 2018
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                    Address: Hooghly, West Bengal, 712222
                    Website: www.bluedarttrackings.in

                    An important booked on chennai from hdfc bank. Tracking number [protected]. First attempt to deliver on 11/01/2018. A delivery man with no mobile phone bcoz he didn't call me on that day. Again tried today on 12/01/2018 as per tracking again no phone call from delivery man. A call came from office (May be). But when i called back then no response from that no. I tried minimum 50 times. That worst no is [protected].
                    +1 photos
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      Babasaheb Suryawanshi
                      from Mumbai, Maharashtra
                      Jan 12, 2018
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                      Address: 400068

                      Hii i am babasaheb suryawanshi, room no. 4, ashok chawl, shantinagar, ketkipada dahisar east mumbai-400068
                      My banks documents was send by axis bank and regarding the same i got d massage from bluedart but your delivery person without any communication he just put premises closed status and take back my documents when i was available at home full day.
                      Kindly take action against my complaint.
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        N
                        Nabonita_1
                        from Bengaluru, Karnataka
                        Jan 12, 2018
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                        Address: 560078

                        This is in regards to waybill# [protected]. Bluedart courier boy has been rude and has been updating unethical information on the courier website about "attempted" delivery.
                        I got a call from - [protected], for delivering the product to which i informed him that there is no one available to take it and to come next day before 12:30 pm. To this a very rude reply was that he can't cme and i should cme to bluedart office and collect it myself as he does not have time. I asked him for the waybill number to escalate to amazon and was asked to do whatever i want to, however after some thought, asked if i am available on saturday. This i confirmed and saturday was set up as the delivery date, however i see that falsified information has been updated on bluedart site stating that delivery has been attempted, though i never got a call.
                        Bluedart has become a master in fraudulant activities as these, however please have some shame and do the work you guys are being paid for.
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Blue dart Awb # [protected] is undelivered by your local
                        agency saying address related issues. But the same agency
                        delivered at my door previous order, please look into ask them to
                        effect delivery without further delay
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                          jsm53@
                          from Eluru, Andhra Pradesh
                          Jan 12, 2018
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                          Address: Hyderabad, Andhra Pradesh, 500084

                          I received a message at 15.20 yesterday that my items will be delivered in 30 minutes. Immediately i got a call at 15.20 from mobile
                          [protected]. I couldn't take then. After 15 min i tried that number 25 times but no one lifted. As i expected i got a message at 22.30 that they could not deliver due to address issues.
                          Today i went at 10 am to your office to collect.
                          This is the 2nd time it is happening. Your last mile delivery is absolutely poor.
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Product is not satisfatory
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                            Lakshman Nallani
                            from Vijayawada, Andhra Pradesh
                            Jan 12, 2018
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                            Address: Krishna, Andhra Pradesh, 520008

                            I didn't recieve my courier on the time n msg sent by bluedart. They didn't even call me on the time of delivery and when i called to the the courier office in vijayawada the way of talking to the customer was tooooooo worst n very very bad n the response was very worst.. And was very unsatisfactory with this courier service. The worst courier service in vijayawada and ap
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Sewa mi shri man blue dart Adhikari Mi rajiv kumar ray Mere DBS Bank ATM card ab tak nahi mila hai winner contact kiye out of delivery ka message mobile phone aa raha hai Awb# [protected] Hi
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                              B
                              Bhavna Rawat
                              Jan 11, 2018
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                              Address: 110067
                              Website: www.bluedart.com

                              I had made on-line shopping at patanjali and the product purchased was dispatched vide awb no. [protected] on 02.01.2018 itself. On checking with the company, it is informed that the courier has informed them that the address or number is not correct.
                              Before two days i am calling on blue dart customer care again & again but know one is reply and still i have no receive my pecket
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                Pravina Khatate
                                from Mumbai, Maharashtra
                                Jan 10, 2018
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                                Address: Mumbai City, Maharashtra, 400067
                                Website: Pravina

                                Hello,
                                Blue dart is the worst service in india... I had get 3rd time bad experience with blue dart... They never call every to clint.. How will we come to know courier will come at particular on any time... I am at home full day for 15 min i went down for some work and your company boy even not call me and inform me. This is worst service will mention my feedback this on website too.
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Jan 10, 2018
                                Updated by Pravina Khatate
                                Hello,
                                Blue dart is the worst service in India ... I had get 3rd time bad experience with blue dart...they never call every to Clint ..how will we come to know courier will come at particular on any Time ...I am at home full day for 15 min i went down for some work and your company boy even not call me and inform me.this is worst service...3rd time this happened with me you service boy don't have courtesy to call us and at list inform us about courier...last time my debit card had returned like same ... worst worst worst worst service...
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                                  Sivani Yadav
                                  from Bhattiprolu, Andhra Pradesh
                                  Jan 10, 2018
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                                  Website: lifestylestores.com

                                  Hello
                                  I am from Visakapatnam, Andhra Pradesh. I have ordered for a product on Lifestyles.com on 31st December, 2017 which has been sent through Bluedart Courier. The Bluedart courier man named Venkatesh has called from Anakapalli yesterday in the afternoon around 2pm and has asked me to come to an entirely different to collect the ordered while the order I have placed for is an Home Delivery. I even paid the amount online through paytm. I tried asking him why I have to go there to collect the order because he kept on saying that there is no service in our area and he was arguing with me stating that I had not placed an order with him directly so I have no right to question him. He also stated that he has no connection or obligation with this order. Today I tried to contact him to gather information as to whether the product has been returned or not and he has literally talked non sense over the phone. I just cut the call and my father has called him back to ask the reason for his reaction and he started talking non sense again and he started scolding my dad too. He again made a third person call and he was like, come lets meet and fight and solve this problem. Finally, I just would like to file a complaint with the Police regarding this against your employee. This is not the way you talk to your customers. This is not the way you answer to your customers. I always tried calling you on the numbers given in the website but all the numbers were either not reachable or wrong numbers. So I kindly request you to take an action against that person immediately or else I will have to take action legally.

                                  Thank you

                                  My Order Num: [protected]
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    MSC impex
                                    from Bengaluru, Karnataka
                                    Jan 10, 2018
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                                    Address: Bangalore, Karnataka, 560039

                                    As we are your loyal customers, this is to bring to your notice that on[protected]. we had sent 2 courier documents from blue dart one for Dubai and another for Mumbai with ref number.
                                    DUBAI WAYBILL# [protected]
                                    Mumbai waybill #[protected]
                                    But while sending the courier from your end you have covered with vice versa address, as the Dubai courier went to Mumbai and the Mumbai courier went to Dubai.
                                    Because of this we had a big mess up and a huge loss. as they were very valuable documents we had to struggle a lot to get the documents back and its a waste of time and money too.
                                    Tried contacting blue dart, DHL Mumbai, DHL Dubai and our clients NBF bank(Dubai) and Shubham clearing and forwarding(Mumbai) simultaneously from[protected] to[protected] to get them back, finally when we received the documents on[protected], we realized that the mistake was done from your end (blue dart).
                                    Meanwhile somehow, we managed to convince our Mumbai client to send those documents to Dubai directly from their end(waybill#[protected]).
                                    By which we had to pay a huge penalty of 25000rs coz of the valuable documents not reaching on time.
                                    As we can see here Cleary, that it was the mistake done by blue dart and the carelessness from your end, we had to face lot of issues and pay penalty. attached is the photos of the cover and the documents for proof, which we have received today from Dubai[protected]
                                    considering the above we wish to claim for the loss, as the time and the struggle cannot be reimbursed we would like to claim for the penalty which we are facing now.
                                    +7 photos
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      Jan Dutta
                                      from Agra, Uttar Pradesh
                                      Jan 10, 2018
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                                      Address: 560054

                                      The deliver boy name was ravi contact number -[protected]
                                      He didn't deliver intentionally used slangs... That is been told to the customer executives named smitha and reety they assured that the delivery service will be done today but now when i called they are saying the address is not correct and they are denying their mistake. I would be requesting please take action against it
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Jan 10, 2018
                                      Updated by Jan Dutta
                                      I have recieved my another bank debit card with the same address and because the courier boy doesnt want to do the delivery i am facing issues
                                      Hello,
                                      Blue dart is the worst service in India ... I had get 3rd time bad experience with blue dart...they never call every to Clint ..how will we come to know courier will come at particular on any Time ...I am at home full day for 15 min i went down for some work and your company boy even not call me and inform me.this is worst service will mention my feedback this on website too.
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                                        varun chaudary
                                        from Hyderabad, Telangana
                                        Jan 10, 2018
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                                        Address: Anantapur, Andhra Pradesh, 515411

                                        This is in reference to the sheer negligence of the staff in your tadipatri branch (515411). I have been ordered many items through amazon, everytime, they reach the station (Tadipatri) on or before the scheduled time. But, the staff here are not delivering the products at home, instead they are asking us to collect at your office itself. How can we collect the items when we go to office /camp/out of station. It is their responsibility to deliver. Many times they even sent back my ordered items, when i was unable to collect them. Is this fair on your part?
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        I got a shipment of my bank cheque book by your courier which no is [protected].
                                        I think you are a good service provider of courier but the person who handles your service at my postal address which is BEAWAR 305901and agency name is sushil courier it's service is very poor i really shocked when today one guy called me to pick parcel from this agency on your behalf.
                                        I asked him to deliver at home then he said I will not come their you come and take your parcel what is this rubbish pl take it seriously and do some action so that some other may not suffer from same problem.
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