Blue Dart Express Complaints & Reviews

Hello all,

My name is pragati, it is complaint about my order number #[protected].

I am writing because i felt very bad behavior of delivery man for the same order.
As address updated in delivery is my company address. I can understand that there is courier point there we need to come and pick up the courier as i am a pregnant women and can not come to courier point that is bit far from my office i requested your guy to come to building and i told i will talk to security and give reason and they will allow him to come inside but he denied and said he can not come after saying many times he switched off his number for whole day and i was struggling to get my courier.

Today he again called and said i am in courier point come i told the same he dined again then i requested one of my friend to go and pick up the courier behalf of me as i can not go but that delivery boy again denied and said we can not to anybody else.

How bad service you are having that you guys can not understand a pregnant women situation.

I do not want to take any action against him but i just want blue dart service please educate your employee and teach them humanity.

I hope no one will face that problem again.

Thanks.

My axis bank credit card was returned back from bhubaneswar mentioning "consignee's address unlocatable/landmark needed". But just one day before i got the message, the delivery guy called me and asked if i am going to be available, i said yes i am waiting. But even after speaking to me directly they returned it back. My address is in a prime area and in front of a big mnc office which can be routed using google map as well. The very frustrating thing is, i got my sbi credit card next day the axis bank card returned for the same address. It clearly shows the unprofessional and irresponsible attitude of the delivery boy.

Also, i tried to reach out to customer care using the contact us form on the www.bluedart.com using awb, but still no one spoke to me.

Awb number: [protected]

Hi

This is in regard of delivery issue with your office in khanna.
The staff is not delivering the couriers at address neither they are cooperating for pick up from office.
Credit card in the name of bharti was received at khanna on 18/12/2017 but not delivered yet.

Same case was faced earlier when debit card in the name of bharti was not delivered neither they cooperated to deliver the same.
The card is returned. Awb # [protected]

I need my debit and credit card very urgently.
Plz do the needful.

Regards

Bhuvnesh sharma
[protected]

Hi, i haven't received my kotak bank cheque book, wrong status updated by delivery executive that address is incorrect, around one month before on same address i have received my citi bank credit card, so how it is possible that this time address is incorrect, kindly check and delivered my cheque book.

Thanks & regards
Vishwa bhushan gautam
Awb# [protected]
Bank crn #[protected]

This is to inform you that packet i have delivered on 16th dec 2017 is not received by mentioned recipient but on tracking detail it is showing delivered on 18th dec 2016 with recipient name different from mentioned. Please let me know how you could send packet to someone else without any identification?

Awb no: [protected]
My cont: [protected]

Thanks
Sanchita sengupta

Dear team,
Today (19dec18) i was notified that my item (Way bill:[protected]) was out for deliver. The deliver boy called and asked to come and receive the order on road. I work with a nationalized bank and leaving counter even for a minute was difficult today. I requested the deliver boy to kindly deliver on the door address provide with the order he refused and rudely disconnected saying receive the package from local office.
Should i cancel my order or shall i wait for your response?
Regards,
Richa
[protected]

We from ultratech on normal basis sending passports to mumbai, kolkota to our tour operators.

Except this female no one other has complaint regarding our packet submitted. She always insist on sending only 4 passports in one cover. We have maintained on regular basis this thing.

The fact remains that we receive from blue dart mumbai (From our tour operator) more than 4 passports in one cover.

The lady doesn't understood our plea and misbehaved and opened all cover and did separate everything which was a pain for us.

We insisted in taking back all our cover back.

Dear team,

Yesterday my product has out for delivery buti didn't pic delivery boy call so he has to try to my alternate number but that is not done.
Let me know when i will get my product.
Please update me asap.

Note : i am working in bank and i given my bank address so at least he has to ask the security guy about me not done. This is not acceptable. We are loosing believe on delivery.

Reference number - [protected], [protected]

Regards,
Sreenivasa reddy
[protected]

I've ordered two pen drive courses from www.studyiq.com on 13 dec.
They sent it through blue dart and the waybill number is [protected].
Without even giving me a call, they have decided to mark is "consignee refused to accept". This is really painful for me, as i have been waiting desperately for that pendrive course.
Please help me or schedule another day for delivery.

Today i got a call from a guy who said i am calling from bluedart and there is a packet of mine needs to be delivered. I am at kapasheda. Which is 6km from my place.

Way of taking of this was very rude it seems like i have done some crime to use bluedart services, this packet was from icici prudential and he said it's icici lombard. He was stick but i have a sympathy and send please deliver. Although address was clearly mentioned and we have received packets earlier as well but still it could be possibility that this guy don't know the location, so i gave him landmark and suggested to call me if need assistance as i am expecting an important courier.

After waited a lot, this guy neither turned up nor call me back. Residence is on the raod so no difficulty to reach it... Few mins later i got sms that address not reachable..in this friction of min no body can reach, find and update that address not accessible..

I called on the number he called 79413136.

This kind of gesture not good.. When bluedart has created a name in the market. This is a poor experience and i have to wait more for my documents.

Blue dart is not able to deliver my courier even after it has reached local hub.
Called several times, but they are not picking up. Giving false reasons that i was not available for more than 1 week. They don't even bother to call customer. Their delivery service is very poor.

It was courier on 8.12.17 still it is not delivered.

Even indian postal service could have done better job.

Dear sir,
I am sending this mail from brigade honda yelahanka branch and my docket number is [protected] invoice number up[protected], the expected date of arrival is marked on 16th december but still today which is 18th december not received consignment. This is causing lot of mental pain, agony and stress. I am getting lot of customer complaints due to the consignment not being received from your end. I am going to raise a complaint to honda motor india regarding the same

Dear service provider,

I have received call from your courier boy. I will dispatch your courier today. But still yet i have not received any courier.

Secondly i have called so many time to your office but they are not giving any response to me.

Kindly take action immediately and provide my courier on priority. Docket number mentioned on subjected column.

Regards'
Mukesh arya
#[protected]

I have applied for re-issue of pan card, which was shipped on 5th dec 2017 from vasai to silchar via blue dart couried service (Way bill no : [protected])
And the courier arrived at silchar on 9th dec. But till now not delivered to the given address or they have called me. Please help
When every i got any couirer via blue dart the issue is same it a harassment to me please help

Tracking details attached

How to get my pan card...

Dear
Sir, mam
I'm really disappointed with the bluedart service delivery men giving false information about my absence and cancelled the order ialso tried at customer care for delay but they promised product delivered at 15 december at 6 pm but i didn't get it they promised me again that product will be delivered at 16 december by delivery men but not delivered yet.
My way bill no is [protected]

Hi, i am ravi dutt from ranchi, jharkhand. I am an axis credit card holder, and the axis bank issued this credit card via post. The card was supposed to be delivered by blue dart express on[protected], and on that particular day i even got a message from the delivery boy who asked about my address to deliver the card. But on 15th november my card was not delivered. And after 2 days, i. E. On 17th november when i tried to contact blue dart, they said that my credit has been returned back to mumbai. I am providing with the screenshot of the message of blue dart in this complain.

It's been 1 month since i am trying to get information about my credit card but the response is pathetic, especially from the blue dart branch in ranchi, they are simply ignorant to tell me anything about this issue. I even live in the main road, i don't understand what was so difficult to deliver an item in the nerve centre of a city. Please help me to recover my credit card.

Thank you

You can contact my on my mail : [protected]@gmail.com

Sir
There was a call received by myself on today from your courier representative by using ivr no. [protected] at 6:13 pm and asked for the address for my courier having awb [protected] containing pan card in it. I have make cleared to him my proper address alongwith landmark for ready reference and requested to deliver it on my address. No courier was delivered at my address. When i tried to see the status of the courier, i am disappointed to see that you have mentioned remark against this courier that "consignee's address incorrect" at 5:57 pm exactly before 15 minutes of calling me to inform about the courier, which is showing clearly that has done to hide their negligence (Insist to pick the courier from the office by the consignee).
So you are requested to kindly arrange to deliver this courier on monday at my address i. E. Ranjna w/o raman setia, st. No.6, h. N.1249a, last chowk, near shiv mandir, opp. Luxmi sweet house, abohar, mob. No. [protected]
Thanks

This is very poor service provided by blue dart.From 4 days am calling to customer care that am not receiving my shipment they are telling me today u will get ur shipment.But am not getting it.They are telling such silly reasons like ur phone is off and ur extension number is not there that i given already.I want my shipment its needed urgent.

My shipment number is [protected].
Blue dart attempted delivery only once on dec 14 and the delivery guy left without even calling me.

I have followed up multiple times since this is my credit card and now blue dart neither is making the delivery nor are they taking my calls.

It's rubbish that after so many complaints o[censored]nprofessional behaviour and poor delivery performance, icici continues to have a tie up blue dart.

Dear sir/mam,
No body is informing me from blue dart about my cratid card corries from channi office once dispatched three or four times. I am staying on my giving address. Blue dart is not informing me and giving information to hdfc office that individual is not available on address.
Regards
Ranbir singh
Mob: [protected]/[protected]/[protected]