Blue Dart Express Complaints & Reviews

This is regarding consignment no. [protected] which is domestic priority shipment from delhi to hyderabad. This was supposed to be delivered to the recipient's address by 12 noon the following day which was not done. At 1 pm when we checked online, it showed, 12:30 pm it reached the hyd facility and it is out for delivery. As the documents were very urgent i called the somajiguda blue dart facility and they said that i can come and pick-up the packet. At 4:05pm i reached the dhl facility and they handed over the packet to me at 4:10 pm. When i asked them to acknowledge that this packet was not delivered on time and therefore i want to raise a complaint, the facility guys tried to make many excuses and on after another 35 min they gave me an acknowledgement for this parcel. Now, as per your notice and announcement (See attached pic) if a domestic priority shipment is not delivered by 12 noon, you are supposed to refund the full amount to the customer. Therefore, please let me know how to claim the amount of rs 350/- from blue dart for not delivering my shipment on time?

The packet arrived at my address on 8 nov when i was out of station. I reached and stayed there for 11& 12 nov and sent email to your given address. I got reply from your kirankumrr @bluedart.com saying he has advised the concerned bluedart station to. Deliver it after making call. But nothing happened. Also didn't get any further advice from you.
I left kolkata again on 13 nov.
Please tell me how do i get my packet which contains my valuable pan card.
I'm simultaneously lodging a complaint to l the it authorities.
I'm a. Senior officer in a bank and know what to do.
Your local station gave. Me a number [protected],. But making a call it doesn't respond.
Please do the needful.

Hi team,
This is about wrong package delivered to me.
I got amazon package on monday[protected] delivered by bluedart. The package was on name of brother in law at his address.
As my brother in law and i have flats in same society i took his package and gave delivery boy 650 rs which is cost of package.

I could not contact my relative at that time as he is out of india so as to confirm with him if he had ordered anything on his address.

Later when i contacted him he said he ordered nothing. I opened package to see if it has any amazon invoice to see order number but there was no invoice inside.

Now i don't have any details to return package, when i contacted the bluedart guy he said i couldn't take package and said why you took package, now system is updated, we can't take it.

I have paid for package which doesn't belong to me kindly help me in getting back my rs 650 back.

I contacted bludart manager but no help.

Below are details:

Company: bluedart express
Bluedart awb no:[protected]
Bluedart reference no:d9hnpdmkn
City:pune pcmc

Adding to above the recipient mobile number mentioned on package is different i. E. Not of my relative.
Kindly help.

My contact :[protected]

Hi.
Im having difficulties connecting with my local blue dart courier hub.
My package that was due yesterday remains undelievered, the delivery guy was so lazy that he couldn't find my house which was on the main road, and had the audacity to tell me he will come only tomorrow because nobody was home, while we were all present,
He promised however to deliver it to me today but his phone number remains switched off.
My experience with bluedart has always been bad, the delivery guys are very ignorant, they only make delivery possible according to their convenience, i called them for over 10 times and they are non responsive, given the fact thatthey promised delivery today, they shoild atleast be able to respond and update me of the status, dont you think?
It is absolutely disgusting that they can care that less about customer needs,
I wish who so ever looking into this complaint does the needful and makes sure my package is delievered.
My reference#[protected]e11031410.

REF NO EV[protected]. I have not receive my shipment. Although, when I checked my tracking details online it says "consignee not available " . I have waiting from 2 days but no one came or contacted me in regards to the delivery.

Still it says that second attempt was made . I have confirmed with neighbours and they said that no one came.

My shipment from ICICI BK is dispatched through Blue Dart Awb # [protected]
Is being delivered in Navi Mumbai instead of Gujrat Jamnagar. So kindly take a look for

Myself vikrant kumar singh
Waybill no - [protected]
I sent my important duocuments on 10.11.2017 through bluedart confirming that it will surely will get delivered on 11.11.2017 before 12 a. M for that i paid rs 100 extra for fast service but the documents did not delivered on 11.11.17. It is very important documents due to which i am not able to complete my very important work on time.
The delivery guy didn't reached office and wrote didn't able to contact and wrote holiday.
I need my fast delivery charge reimbursed.

Hallo, we were sent our duocuments on 7.11.17 through bluedart. Confirming from your pune office that it will surely will get delivered on 9.11.17. But the documents delivered on 11.11.17. It was govt documents due to which we have lost our crucial order. It was only due to bad service and poor communication within bluedart. We want our delivery amount in return otherwise we will go to consumer court.

Regards
Ritesh

Status of airway bill no. [protected] is "delivered on 21/10/2017".
But in fact i did not receive the parcel containing pan card. On that day i was out of station.
Can you state me to whom parcel was delivered.
If not delivered then please rearrange to deliver.
Status update is as under:-
Status updates on your shipments are provided below. For feedback on your shipments, select airway bills and click on the contact us button at the end of the page. To forward the details enter your email id, the recipient's email id and send.


Waybill no : [protected] reference no :[protected]
Pickup date 17 october 2017
From mumbai
To solapur
Status shipment delivered
Date of delivery 21 october 2017
Time of delivery 17:00
Recipient pan cantr stamp

Status and scans
Location details date time *
Waybill no : [protected]
Solapur shipment delivered 21-oct-2017 17:00
Solapur shipment out for delivery 21-oct-2017 16:39
Solapur shipment arrived 20-oct-2017 10:45
Solapur shipment arrived 20-oct-2017 10:45
Pune hub shipment further connected 18-oct-2017 14:16
Pune hub shipment arrived at hub 18-oct-2017 08:29
Mumbai hub shipment further connected 18-oct-2017 06:54
Mumbai hub shipment arrived 18-oct-2017 03:14
Lpr hub shipment further connected 18-oct-2017 02:26
Lpr hub shipment arrived 18-oct-2017 00:29
Lower parel shipment arrived 17-oct-2017 11:33
* - 24 hr format

Blue dart delivered my letter awb [protected] containing cheque forrs 5 lakhs late by 4 days resulting in loss of interest and i lost a business opportunity due to non availability of fund. Post office delivers letters after 4 days for rs 5 postage what for spend so much money for such a useless work by bluedart.

If only one letter has to be delivered for which the deliverymen has to travel long distance, they simply report that "door locked" and deliver the same after 2 days. They also do not give toll free number to contact them

My pan card has not been delivered but i have got a massage by sms from nsdl that it has been delivered on 28-oct-2017 by blue dart expressway ltd vide airway bill no. [protected].
Obviously it is wrong reporting by the delivery boy/ blue dart expressway.
I have not even been contacted on my mobile.
Please look into the matter and resolve the issue.
Regards-
Anita kumar
303-c, triveni aptt. Airport road, hinoo, ranchi-834002
Mob [protected]
Alternate mob [protected]

I had a international shipment via dhl and after the clearance of custom. It was transferred to blue dart courier and they have bull # services. They always waste time and keep asking proofs even after getting proof they ask you some charge and now they are saying custom not cleared so i have to pay them 14k inr. I told them it was prepaid custom that was already paid by me. Please help me. They wasted my money and last time also they returned my package without contacting me and saying it's incorrect address.

Hi my self jashanpreet singh
My shipment way bill no. [protected]
I'm really upset with blue dart services
Let me explain what happened actually

I have been giving ielts exam on 04th in amritsar in 2017 my t. No. [protected] and passport no. M9037136

They have been said in already in blue dart services we have called you but your phone was out of service than after few days i have been visit at blue dart and ask him give me my courier but they have told me we have return your documents to same way bill no and i have called in british council they are told me we have no received any courier. After that i have again send all documents by blue dart to british council for my trf copy but your blue dart services not send complete document i was really got that time and i went to blue dart services center and asked what the reason u guys not able to delivery just beside to blue dart services center... Here one useless guy entered maybe he manger for that branch he really don't no how to talk with customers and responses i asked i need very argent that package but he is ready to delivery non my house address but not ready to give me blue dart have good name but working with useless stupids people i will drop delivery boy number and that stupid manger...

Items not received and on website it is showing delivery delayed... Can i ask why delivary has been delayed... It means u do no understand the importance of anything.. On website it is showing that on 09 nov 2017 at around 1400 h the item has received in berhampur.. So i think i should have got the item by now at 1530 on 10 nov 17... I want a reason as i suffered financially bcoz of this..

Sir,
I have to say that i suniti devi resident of house no - 54, new a. G. Colony, (Near d. A. V. Public school, kadru, ranchi - 834002, jharkhand. I not received my pan card isssued by nsdl despatched on 23-oct-2017 by blue dart express ltd courier vide airway bill no. - [protected] on my communication address but till date i havn;t received the same, no phone, no communication call from the blue dart courier.
While tracking today i come to know that they have sent the courier back how it possible???

My courier ID is [protected]. It contains a credit card which is couriered by the bank to me on 7th November 2017. When the courier is tracked it says it is delivered on 10th November 2017 to Pradeep Bhat which is not me. What can i do to get the courier? Kindly help me with this.

Sir, i my courier coming from mumbai to chennai which awb no. [protected]. I received a phone call on 09.11.17 around 21.30 hrs from your shipment whose mobile no. [protected], he said that he will came and delivered to me my courier on 10.11.17. But, when i check the status of my courier vide my awb# no by online the status is showing "consignee not available". What is it? I can't understood.
Hence it is requested that please take necessary action for delivered to me my courier as soon as possible.
My mobile no. [protected]
Address : office of the commandant, cisf asg chennai airpot
Near meenambakkam metro railway station
Opp. Capital honda show room, meenambakkam
Chennai - 600027
Thanking you sir.

Hi,

Shipment not delivered to me but SMS came '[protected]' delivered to me.
This is very unexpected, how Blue Dart send SMS confirmation without delivery

My Name : ghanshyam shakya
[protected]@gmail.com
M.No . [protected]
Gurugram

My Credit Card Courier is urgent it was in surat from last 4 days but till not deliver... as per your record my resident address wich is primary address its out of delivery area but secondary address is in delivery Service available but still it nit deliver... Your Exacutive from branch said we cant give counter delivery so pls justify that what to do and pls sort out ASAP...

AWB [protected]
Name : Tushar Desale
Address : 112 R D Nagar, Navagam Dindoli Road, Udhana Surat - 394210
Secondary Address : G-14, Tulsi Plaza, Below Sarvottam Restaurant, Udhana Main Road, Udhana Surat - 394210
Mob :

Some reasons we havent present that time our courier reached deliver boy don't make a call us after this i call the blue dart courier still i haven't any responsible reply from courier site i called them 4 to 5 times but but i haven't any responsible answer from courier site my reference number is[protected] the name is amit yadav indore i hope you will consider my problem