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Blue Dart Express Complaints & Reviews

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Updated: Apr 29, 2026
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Blue Dart Express reviews & complaints page 361

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H
Hitendra15
from Ahmedabad, Gujarat
Nov 4, 2017
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Dear sir/ madam,
This is to inform you that my credit card was sent by icici bank with
Way bill no - [protected]
Ref no-[protected]
The credit card arrived on blue dart office valsad on 30- oct - 2017. The put the status out of delievery area. So i went to the blue dart office with my adhar card, pan card, my icici debit card on 30- oct-2017 in the afternoon 3.30 pm. They told me they can not deliever the card at office they will deliever the card at home next day. They did not deliever the card next day.
After 4 days on 02- nov - 2017 they called me and said you take your card from office. I refuse to take from office as the did not give me on 30-oct - 2017.
After all on 04 - nov - 2017 they delievered the card at home. Mean while i already blocked my card on 02- nov - 2017.
This card delievered me is just a waste.
Pls look forward in this matter.
Blue Dart Express customer support has been notified about the posted complaint.
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    S
    SayaliB
    from Mumbai, Maharashtra
    Nov 4, 2017
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    Address: Raigad, Maharashtra, 410208

    I called customer care but got an automated message but was not able to connect with a human. Now their customer care number is also not getting connected. I even tried calling their landline office no. But no response. I dont understand whom do i contact.
    My office address: hikal ltd., plot no. 21, midc industrial area, taloja, navi mumbai - 410208
    Department - engineering
    Contact no.- [protected]
    Blue Dart Express customer support has been notified about the posted complaint.
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      M
      milan.orissa
      from Bengaluru, Karnataka
      Nov 4, 2017
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      Address: Khordha, Odisha

      Hi,
      This is regarding doc. Awb#[protected] which contained my vehicle's original insurance copy. The same was despatched on 24th nov'17 but was returned back twice to bhubaneswar office, odisha without any intimation to me regarding the return. After several followups the same had to be personally collected from my side from nearest landmark to my address on 3rd nov'17. Pls let me know what action you are taking for such callous attitude of the concerned employees, delivery executive, bbhubaneswar branch, ms. Jasmine, contact no. ([protected]) and delivery person, mr. Prakash, contact no.[protected].
      Would appreciate an early response to this issue.

      Regards,
      Milan misra,
      Mobile-[protected], [protected]
      Blue Dart Express customer support has been notified about the posted complaint.
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        R
        RakhiRakesh
        from Bengaluru, Karnataka
        Nov 3, 2017
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        Address: 560037

        I am awaiting for my product since yesterday. I have given all the details via mail to bluedart to [protected]@bluedart.com.
        I see the status as mentioned in the subject line.
        Kindly deliver the product aeap.
        Deloitte consulting india private ltd
        Block "c" divyasree technopolis
        Survey no: 123 &132/2, yemlur post
        Yemlur, off old airport road, bengaluru 560037
        Tel/direct: +[protected] | mobile: +91 [protected]
        Blue Dart Express customer support has been notified about the posted complaint.
        Nov 06, 2017
        Updated by RakhiRakesh
        Team,
        As per the link below. The toll free number is not active. After a second the call disconnects and they charge 2rupee. The mail id provides us poor service.

        http://www.bluedarttrackings.in/bluedart-customer-care

        Main contact

        Toll free number:[protected]Common number for all centralized branches)
        Email address: [protected]@bluedart.com
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          H
          Hitesh Bajoria
          from Bengaluru, Karnataka
          Nov 3, 2017
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          Address: 560103

          I am expecting my citibank card since 31/10 but it has not been delivered yet. When I checked its status on the tracking page, it shows that delivery has been attempted twice and the house was closed.

          I received a call on 31st to check whether I am at home or not and I confirmed that I am at home, but wasn't delivered. And somebody is at my place 24x7, so I am not sure where your person is trying to deliver the card.

          Can someone please look into this. The tracking number is:[protected]
          Blue Dart Express customer support has been notified about the posted complaint.
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            N
            nishant saikia
            from Badarpur, Assam
            Nov 2, 2017
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            Address: Kamrup Metropolitan, Assam, 781026

            I was about to receive my demand draft from citi bank which was a refund from e commerce website ebay. For some reason the address was misplaced. It might be my fault. But after i received call from blue dart and asked if they could correct it and deliver to my exact location, the courier person gave me hope to call later and tell me d procedure. But till date no steps has been taken and my parcel is lost i think. I am extremely unhappy due to inconvenience caused
            Blue Dart Express customer support has been notified about the posted complaint.
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              M
              Maxie_coco
              from Chengannur, Kerala
              Nov 2, 2017
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              Citi bank has dispatched credit card to me using blue dart. It was supposed to be delivered on 31st oct 2017 but delivery exec called me after 8 pm asking for landmark and flat number. Till now it is not delivered and when i called customer care, the executive spoke rudely to me as if it is my fault for calling him. He was yelling at me on the phone and when i said this is not the way to address the issue. He said this is getting recorded anyways. He showed too much attitude and insulted me for asking the reason why was not it delivered. Further he added that i should have given proper address. I should have gotten 1000s of shipment to the same address even from blue dart. He asked me to go ask citi bank when i asked i can’t wait for credit card longer and i am in urgent need of it.
              Blue Dart Express customer support has been notified about the posted complaint.
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                V
                VarunK555
                from Angamali, Kerala
                Nov 2, 2017
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                Address: 560015
                Website: [email protected]

                I was about to get kotak credit card delivered today, but when the status now it's showing "consignee's address incorrect". I have not received any call from courier boy or nothing.

                Waybill no : [protected]
                Reference no : [protected]
                Pickup date : 31 october 2017
                From : gurgaon
                To : bangalore
                Status consignee's address incorrect
                Expected date of delivery 02 november 2017
                Blue Dart Express customer support has been notified about the posted complaint.
                Oct 29, 2017
                ahirmob's response
                delivery rejected [protected]
                Delivery rejected traecking id [protected]
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                  S
                  successlife
                  from Kolkata, West Bengal
                  Nov 2, 2017
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                  Address: Kolkata, West Bengal, 700099
                  Website: www.bluedart.com

                  This consignment was booked from nashik on 24th october. It is yet to be delivered at kolkata. The blue dart site shows shipment connected to delivery on 1st november. The parcel had reached kolkata on 25th november. Nobody is picking up the toll free number or other phones mentioned in the site at kolkata. I have been put to a financial loss on account of this inordinate delay. Can the management explain why such a premier logistic company is behaving in such a irresponsible manner?

                  Debi prasad acharjya
                  Kolkata - 700099

                  Date: 2nd november, 2017 - 6.30 pm

                  Mb: [protected]
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    S
                    saravanachandran
                    from Mumbai, Maharashtra
                    Nov 2, 2017
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                    Address: Chennai, Tamil Nadu, 600097

                    Status and scans
                    Location details date time *
                    Waybill no : [protected]
                    Perungudi shipment out for delivery 02-nov-2017 10:24
                    Perungudi delay caused beyond control 01-nov-2017 16:52
                    Perungudi shipment out for delivery 01-nov-2017 13:05
                    Perungudi undelivered shipment held at location 31-oct-2017 10:27
                    Perungudi need department name/extention number 30-oct-2017 10:57
                    Perungudi shipment out for delivery 30-oct-2017 10:01
                    —
                    On 30th october, while driving i got a call from lan number. I not able to attend the call so i end the call.
                    Next day 31st october i checked with perungudi blue dart office, they said we called you there is no response. So the courier is not delivered.
                    But i don't know instead of calling me why they didn't come to my office to delivery it.

                    And they said by november 1st it will be delivered, why on 31st the courier not dispatch for delivery.
                    When i called them again for the status they said due to climate it was not delivered but that day there was no rain at all.
                    2nd november still i waiting for the delivery, courier guy sujan ([protected]) called me around 3 pm just rain started, that he was stuck in the rain and unable to move anywhere. I waiting for the rain to stop otherwise all my package will get wet & damaged.
                    Still i wondering until 3 pm what they are doing and your courier guys are unable to do service on light rains.
                    Really very very bad service from very big courier service company.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      umesh100
                      from Gurgaon, Haryana
                      Nov 2, 2017
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                      Address: 122001

                      The product has still not been delivered.

                      As per the call below i still did not receive my product...
                      I will complain now to higher authority ... delivery dept was call me on saturday from my home address but i am not able to receive my product in home address so dept commit me "we will deliver your product in monday but nothing update from concern dept as well delivery boy, , so i visit in blue dart office in dlf phase 3 gurugram harayan, , , they suggest me contact udhyog vihar dept in shankar chowk gurgaon then i call to blue dart office they told me your address is incorrect instead of phase 1 udhyog vihar there is phase 4 udhyog vihar . as per concern dept this fault made by bank so please update your address then we will deliver your product within 10 days but i request to concern dept i will receive my product myself with all my documents from your office but they denied from monday nothing update from concern dept for delivery what type of customer service is this please check this matter and resolve my issue asap, , , ,
                      name- umesh, , tracking number -[protected], , mobile number -[protected] and the concern person is samer, , ,
                      kindly deliver my product or please arrange a call back for me for higher authority
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        R
                        rajes7
                        from Jaipur, Rajasthan
                        Nov 2, 2017
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                        Address: Jaipur, Rajasthan, 302033
                        Website: www.bluedart.com

                        Blue dart courier team in jaipur are highly unprofessional and rude... Waiting for a parcel since monday... Unable to get it... All the customer services are not taking the call... Yesterday a courier boy called and for that i waited outside for an hour... They promise for next day early morning delivery... I called again after making 20 calls they received and forgot all the previous promises... Still no response
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          R
                          Rohit Chidrewar
                          Nov 2, 2017
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                          Address: 411033

                          Hi,
                          Hdfc have sent my credit card on[protected]. But as of now i did not get the same.
                          The guy has called me once mid in the last week and said ki will give you on saturday. I have tried so many times to call him, but he did not received my call even single time and its almost 10 days from now.
                          I have received message like you will get in 3 days.
                          My awb no:[protected]
                          Thanks
                          Rohit
                          [protected]
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            gobick
                            from Mavelikara, Kerala
                            Nov 1, 2017
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                            Address: Madurai, Tamil Nadu, 625018

                            I had been book some products via amazon. They are ship some items through blue tart courier service!. They are don't try to deliver properly! And they told to collect the item in his office. I accepted it and go to. Tat office and ask the pos (Swiping machine) because the amount is very low, but they told the machine is not available in that office and nobody atm near there! I feel much more difficulty!!! Please take the necessary auction! And i decide if you again send the product through blue-tart. I. Never buy the product
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              S
                              SANJEEV BHASIN
                              from Kolkata, West Bengal
                              Nov 1, 2017
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                              Address: New Delhi, Delhi, 110087
                              Website: www.icicibank.com

                              As my credit card has been delivered to a wrong address and has been received by a wrong person in noida rather it was to be delivered to meera bagh, new delhi. It is wrongly delivered to ritesh soni who is unknown to me.
                              I request u kindly to return the credit card to my address as soon as possible customer name-sanjeev bhasin
                              Contact no.-[protected]
                              Urgent action is required please look into the matter.
                              Awb no. Of my order is -[protected].
                              Blue Dart Express customer support has been notified about the posted complaint.
                              My pan card reached designation and courier company conform us but without delivery they return
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                                A
                                A K Chandra
                                from Mumbai, Maharashtra
                                Nov 1, 2017
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                                1. Yesterday i missed your delivery boy because i went out for a short time.
                                2. Today i stayed at home and your delivery boy has marked (Untruthfully) premises closed. He has not even visited my house let alone rung the bell.
                                3. On my calling up your toll free number, i was advised that chembur office will again try to deliver today.
                                It did not happen.
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  S
                                  Sahane
                                  from Hyderabad, Telangana
                                  Nov 1, 2017
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                                  Address: 500050
                                  Website: Blue dart consumer complaints

                                  Hi i suppose to receive a parcel thru blued art on 30 oct 17, i have received a call from delivery boy askg fr add i explained n asked to leave the parcel at my watchman rather he listened to my add he disconnected the call n not answering the call after many calls on same day he infrm me that parcel left at madinaguda be n collect from there. Not even ready to provide tracking no, when i approached by at madinaguda be they sd no such person avail n not bother abt my issue spk with sagar reddy sr staff gave reckless answer also spk with pramod good as well but my prob not resolved. Now i want to collect my parcel tel me where n how to collect. It's really ridiculous services providing by blue dart. Never ever believe them..
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Bluedart courier service to my address PIN code 124103 Jhajjar, Haryana is very much poor.
                                  At the time of delivery, the delivery person was very rude and also refused to come to home for delivery.
                                  You people are Pathetic service provider!!!
                                  And need to employ some sensible delivery persons having manners.
                                  Hello sir, my order id is [protected], your delivery boy is very arrogant and dont have have sense to how to talk with customer, he didn't wait for me to give me the parcel im waiting for and used abuse words to me, please take quick action on this, he returned my shipment as it is, i am facing problem because of this. worst service.
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                                    Ãshísh Sìñgh
                                    from Churachandpur, Manipur
                                    Nov 1, 2017
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                                    Address: Patna, Bihar, 800026

                                    The courier boy call me to deliver my debit card but he don't deliver the courier and says that he was busy...and cut the call. .

                                    And when i called him the contact no. Get unreachable at that moment...

                                    Please solve this problem as soon as possible...
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                                      suresh19amma
                                      from Manuguru, Telangana
                                      Oct 31, 2017
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                                      Address: 504106

                                      Nirmal branch service very very bad if parcel comes just call tell to collect your parcel from office they are not delivered
                                      And pan cards (Govt service) simply said we aren't able to deliver and even phone call also. We have to go and collect. I asked to office staff for services he said my owner tell to staff don't call also for pan cards how to know pan card came or not
                                      Owner name is harish
                                      Give me reply...
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        V
                                        Vïśhàĺ Wáńí
                                        from Nashik, Maharashtra
                                        Oct 31, 2017
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                                        Blue Dart Express Ltd courier vide airway bill no. [protected]
                                        My pan card is not delivered till date. It showing delivered on their site but i have not recieved it yet. I need my PAN urgent but they have not deliverd it, Its been a month a now.
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