Blue Dart Express Complaints & Reviews

I am expecting my citibank card since 31/10 but it has not been delivered yet. When I checked its status on the tracking page, it shows that delivery has been attempted twice and the house was closed.

I received a call on 31st to check whether I am at home or not and I confirmed that I am at home, but wasn't delivered. And somebody is at my place 24x7, so I am not sure where your person is trying to deliver the card.

Can someone please look into this. The tracking number is:[protected]

I was about to receive my demand draft from citi bank which was a refund from e commerce website ebay. For some reason the address was misplaced. It might be my fault. But after i received call from blue dart and asked if they could correct it and deliver to my exact location, the courier person gave me hope to call later and tell me d procedure. But till date no steps has been taken and my parcel is lost i think. I am extremely unhappy due to inconvenience caused

Citi bank has dispatched credit card to me using blue dart. It was supposed to be delivered on 31st oct 2017 but delivery exec called me after 8 pm asking for landmark and flat number. Till now it is not delivered and when i called customer care, the executive spoke rudely to me as if it is my fault for calling him. He was yelling at me on the phone and when i said this is not the way to address the issue. He said this is getting recorded anyways. He showed too much attitude and insulted me for asking the reason why was not it delivered. Further he added that i should have given proper address. I should have gotten 1000s of shipment to the same address even from blue dart. He asked me to go ask citi bank when i asked i can’t wait for credit card longer and i am in urgent need of it.

I was about to get kotak credit card delivered today, but when the status now it's showing "consignee's address incorrect". I have not received any call from courier boy or nothing.

Waybill no : [protected]
Reference no : [protected]
Pickup date : 31 october 2017
From : gurgaon
To : bangalore
Status consignee's address incorrect
Expected date of delivery 02 november 2017

This consignment was booked from nashik on 24th october. It is yet to be delivered at kolkata. The blue dart site shows shipment connected to delivery on 1st november. The parcel had reached kolkata on 25th november. Nobody is picking up the toll free number or other phones mentioned in the site at kolkata. I have been put to a financial loss on account of this inordinate delay. Can the management explain why such a premier logistic company is behaving in such a irresponsible manner?

Debi prasad acharjya
Kolkata - 700099

Date: 2nd november, 2017 - 6.30 pm

Mb: [protected]

Status and scans
Location details date time *
Waybill no : [protected]
Perungudi shipment out for delivery 02-nov-2017 10:24
Perungudi delay caused beyond control 01-nov-2017 16:52
Perungudi shipment out for delivery 01-nov-2017 13:05
Perungudi undelivered shipment held at location 31-oct-2017 10:27
Perungudi need department name/extention number 30-oct-2017 10:57
Perungudi shipment out for delivery 30-oct-2017 10:01
—
On 30th october, while driving i got a call from lan number. I not able to attend the call so i end the call.
Next day 31st october i checked with perungudi blue dart office, they said we called you there is no response. So the courier is not delivered.
But i don't know instead of calling me why they didn't come to my office to delivery it.

And they said by november 1st it will be delivered, why on 31st the courier not dispatch for delivery.
When i called them again for the status they said due to climate it was not delivered but that day there was no rain at all.
2nd november still i waiting for the delivery, courier guy sujan ([protected]) called me around 3 pm just rain started, that he was stuck in the rain and unable to move anywhere. I waiting for the rain to stop otherwise all my package will get wet & damaged.
Still i wondering until 3 pm what they are doing and your courier guys are unable to do service on light rains.
Really very very bad service from very big courier service company.

The product has still not been delivered.

As per the call below i still did not receive my product...
I will complain now to higher authority ... delivery dept was call me on saturday from my home address but i am not able to receive my product in home address so dept commit me "we will deliver your product in monday but nothing update from concern dept as well delivery boy, , so i visit in blue dart office in dlf phase 3 gurugram harayan, , , they suggest me contact udhyog vihar dept in shankar chowk gurgaon then i call to blue dart office they told me your address is incorrect instead of phase 1 udhyog vihar there is phase 4 udhyog vihar . as per concern dept this fault made by bank so please update your address then we will deliver your product within 10 days but i request to concern dept i will receive my product myself with all my documents from your office but they denied from monday nothing update from concern dept for delivery what type of customer service is this please check this matter and resolve my issue asap, , , ,
name- umesh, , tracking number -[protected], , mobile number -[protected] and the concern person is samer, , ,
kindly deliver my product or please arrange a call back for me for higher authority

Blue dart courier team in jaipur are highly unprofessional and rude... Waiting for a parcel since monday... Unable to get it... All the customer services are not taking the call... Yesterday a courier boy called and for that i waited outside for an hour... They promise for next day early morning delivery... I called again after making 20 calls they received and forgot all the previous promises... Still no response

Hi,
Hdfc have sent my credit card on[protected]. But as of now i did not get the same.
The guy has called me once mid in the last week and said ki will give you on saturday. I have tried so many times to call him, but he did not received my call even single time and its almost 10 days from now.
I have received message like you will get in 3 days.
My awb no:[protected]
Thanks
Rohit
[protected]

I had been book some products via amazon. They are ship some items through blue tart courier service!. They are don't try to deliver properly! And they told to collect the item in his office. I accepted it and go to. Tat office and ask the pos (Swiping machine) because the amount is very low, but they told the machine is not available in that office and nobody atm near there! I feel much more difficulty!!! Please take the necessary auction! And i decide if you again send the product through blue-tart. I. Never buy the product

As my credit card has been delivered to a wrong address and has been received by a wrong person in noida rather it was to be delivered to meera bagh, new delhi. It is wrongly delivered to ritesh soni who is unknown to me.
I request u kindly to return the credit card to my address as soon as possible customer name-sanjeev bhasin
Contact no.-[protected]
Urgent action is required please look into the matter.
Awb no. Of my order is -[protected].

1. Yesterday i missed your delivery boy because i went out for a short time.
2. Today i stayed at home and your delivery boy has marked (Untruthfully) premises closed. He has not even visited my house let alone rung the bell.
3. On my calling up your toll free number, i was advised that chembur office will again try to deliver today.
It did not happen.

Hi i suppose to receive a parcel thru blued art on 30 oct 17, i have received a call from delivery boy askg fr add i explained n asked to leave the parcel at my watchman rather he listened to my add he disconnected the call n not answering the call after many calls on same day he infrm me that parcel left at madinaguda be n collect from there. Not even ready to provide tracking no, when i approached by at madinaguda be they sd no such person avail n not bother abt my issue spk with sagar reddy sr staff gave reckless answer also spk with pramod good as well but my prob not resolved. Now i want to collect my parcel tel me where n how to collect. It's really ridiculous services providing by blue dart. Never ever believe them..

The courier boy call me to deliver my debit card but he don't deliver the courier and says that he was busy...and cut the call. .

And when i called him the contact no. Get unreachable at that moment...

Please solve this problem as soon as possible...

Nirmal branch service very very bad if parcel comes just call tell to collect your parcel from office they are not delivered
And pan cards (Govt service) simply said we aren't able to deliver and even phone call also. We have to go and collect. I asked to office staff for services he said my owner tell to staff don't call also for pan cards how to know pan card came or not
Owner name is harish
Give me reply...

Blue Dart Express Ltd courier vide airway bill no. [protected]
My pan card is not delivered till date. It showing delivered on their site but i have not recieved it yet. I need my PAN urgent but they have not deliverd it, Its been a month a now.

Hello Team,

My product is shipped by bluedart and My debit card is not deliver in my address and no one arrived to deliver in my address, Pls deliver this product ASAP and tracking id is [protected], Pls note down my mobile no-[protected], [protected]

Thanks & Regards

Dear Sir/Madam,
I have not received my pan card till date, i have also visit blue dart sec-81 branch but no respite. Bluedart person vijay is also not responding. please hand over my PAN card as soon as possible.

Regards,
Rampal Singh
[protected]
[protected]

I am s. Kumar, my kotak bank debit card was sent by kotak bank on[protected]. Your courier boy ramesh who is working in tirupathi location. He made call on[protected]. Again call to him on[protected], at that he replied i will deliver tommarrow. But till today i won't receive my debit card. And he spoke very rash with me. Please take necessary action regarding this issue.

My air bill: [protected]
[reference no.[protected]
Hi

The product has still not been delivered.

As per the mail below i still did not receive my product...
I will complain now to higher authority as somebody name instead of me. Mr sadiq has received the shipement from samsung wireless charger.

Under the consumer rights act you are required to deliver the [item] to me at the agreed time. As i have still not received [item] and it is past the agreed time, i believe you’re in breach of contract.

In accordance with the consumer rights act i am giving you a final opportunity to deliver the goods.

If you do not deliver the [item] by [date], i will be entitled to consider our contract at an end and will expect you to refund me the full purchase price of product. If not then i will be complaints about bluedart service...& management of your company.
My air bill no.[protected]
My mobile number. [protected]
Reference no bmrrig [protected].
Asap please resolve problem..
My address :9_4_77/a/95 alhasnath colony tolichowki
Landmark:saheli showroom