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Blue Dart Express Complaints & Reviews

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Updated: Jun 5, 2026
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S
Sheeya
from Raipur, Chhattisgarh
Nov 9, 2017
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Address: Indore, Madhya Pradesh, 452001
Website: Gmail

Some reasons we havent present that time our courier reached deliver boy don't make a call us after this i call the blue dart courier still i haven't any responsible reply from courier site i called them 4 to 5 times but but i haven't any responsible answer from courier site my reference number is[protected] the name is amit yadav indore i hope you will consider my problem
Blue Dart Express customer support has been notified about the posted complaint.
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    N
    Navjyoti 2
    from Belsand, Bihar
    Nov 9, 2017
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    Address: Ranchi, Jharkhand, 834009

    I had booked an items from amazon. Blue drt courier mobile number [protected] informed me on 07 nov about my consignment. Caller also told me that i will deliver it on your address on 08 nov. After that on 7 nov he uploaded that delivery attempted. I called on [protected], replied me that consignment will be deliver within 48 hrs. But not delivered. Today on 8 nov i search blue drt lalpur ranchi contact number [protected], [protected] from internet. I called, receiver told me that your parcel will be delivered today, but not delivered. I called more times but not replied. On 8 nov at 15:54 hrs i got a sms on my contact number that we attempted to deliver your order. On 18:18 hrs i received a call from [protected] but no speech. Inspite upload that delivery attempted. I had call more times on contact number [protected], [protected] blue drt ranchi but not replied..
    Blue Dart Express customer support has been notified about the posted complaint.
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      M
      Mukul Das Gupta
      from Khagaria, Bihar
      Nov 9, 2017
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      If you delivered any documents at the destination why asking for id and without id you are not giving the delivery why. If someone book his for a address then you should delivery this address only. If the person not available in delivery time then your delivery boy is not delivery the document why.
      Please let me clear in this matter.
      It's your responsibility to satisfy me because you are a service provider not rule maker's.
      Blue Dart Express customer support has been notified about the posted complaint.
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        9
        9868100721
        from Churachandpur, Manipur
        Nov 9, 2017
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        On checking online through awb no. [protected], i found that the product is out for delivery at 16.00 hrs. On 07.11.2017 but the same is not delivered to me by the time writing this complaint. It is brought to your notice that on 08.11.2017, i received the call from courier boy who asked me the location of my address which was described to him in detail. The remark given on the site is address incomplete/land mark required. And now he is not picking the phone.

        May i know what is to be done from my side to get the parcel delivered.
        Blue Dart Express customer support has been notified about the posted complaint.
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          A
          Akash Chokshi
          from Mumbai, Maharashtra
          Nov 9, 2017
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          Address: 380015

          With respect to airway bill no. [protected], which are having my passport as valued documents, your branch is updating wrong information as premices closed and held the shipment at branch..
          At both date and time being claimed for delivery on 04th and 06th nov. Our home was open and everyone was at home and still shipment has not been delivered.

          I need this to get it on serios node and my passport delivery by today as tomorrow is my travelling date..

          Regards,
          Akash chokshi
          [protected]
          Blue Dart Express customer support has been notified about the posted complaint.
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            K
            karmveerPuwar
            from Mumbai, Maharashtra
            Nov 8, 2017
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            Address: Vadodara, Gujarat, 391410

            Dear sir,

            My way bill no. [protected].
            For this currier is no-one was intimate me & without informing me they return my currier (Way bill no. [protected]).
            This this second time happened to me from your service provider at baroda. They have to once call me for the currier, so i can approach and collect it but they didn;t do that thing. This is very important for me and your service provider and your company not behave properly for this things.

            Kindly guide the baroda office persons in proper manners and proper practice for the currier. If its not in your range. But once you have to intimate/inform us. We will mange and approach to them collect our valuable currier.

            I really disappointed and feeling very badly from your service and your staff members who are not working in proper manners/ways/guidelines/rules. Etc..
            Blue Dart Express customer support has been notified about the posted complaint.
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              S
              sanatmittal
              from Delhi, Delhi
              Nov 8, 2017
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              Address: Patiala, Punjab, 147201

              This is for ur kind information that your blue dart agency in nabha distt patiala always delievered parcel late. And ur agency onwer said i[censored] want it early then pick from my office. What is this this is the wrong way. A well reputated organisation will loose their reputation due to this type of agencies.

              Kindly look on this matter and resolve it.

              Otherwise i have to approach higher authorities.
              Blue Dart Express customer support has been notified about the posted complaint.
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                G
                Guri23
                from Ambala, Haryana
                Nov 8, 2017
                Resolved
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                Resolved

                Address: Ludhiana, Punjab, 141421

                My self Gurinder Singh . my credit card not ship me, by blue dart return it without intimation ME
                waybill no [protected]
                ref no [protected]

                very bad services by blue dart ..
                Nov 11, 2017
                Complaint marked as Resolved 
                INDUSTRIAL AREA SC Pincode 141003 Address BLUE DART EXPRESS LTD PLOT#840, B/H RK MACHINE TOOLS INDUSTRIAL AREA - A NEAR PSEB OFFICE Location LUDHIANA contact no 01615087854
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                  G
                  govindy
                  from Mumbai, Maharashtra
                  Nov 8, 2017
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                  I have sent a courier through blue dart on 03.11.2017 from siliguri to noida. The cn no. Is [protected]. The delivery address is as below -

                  To,
                  Nisha singh
                  C 61a, rajat vihar, sector 62, noida -201301
                  G b nagar, up
                  Ph. No. [protected]

                  But, till date it is not delivered to the above address. It was very urgent as per my business aspect.

                  Regards
                  Govind yadav
                  Ph.[protected]
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Please send my courier as soon as possible awb no-[protected]
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                    C
                    cbv
                    from Edakkulam, Kerala
                    Nov 7, 2017
                    Resolved
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                    Resolved

                    That i have applied for pan card and the same is despatched by blue dart express courier calicut vide airway bill no.[protected]
                    Dt 18.10.2017 and the same is returned back undelivered. Kindly
                    Resend the same by way of postal daprtment and do needful.
                    Acknowledgement no of pan card is [protected].

                    Thanking you,
                    Hibamariyamalfalah
                    Ph[protected]
                    [protected]
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
                    cbv's [Complaint's author] reply, Nov 16, 2017
                    Thank u please revert the status of my pan card at the earliest
                    Your PAN card was returned undelivered to NSDL. The reason for non-delivery as specified by the courier agency is insufficient address. The same has been re-dispatched on 11-Nov-2017 by Speed Post vide airway bill no. EA[protected]IN
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                      V
                      vamsinadhv
                      Nov 7, 2017
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                      Address: 411038
                      Website: [email protected]

                      Dear sir/madam,

                      Please check the details of my consignment and my shipment address to be changed

                      Ref no. Awb[protected]
                      Current address - 6 commerce center, designtechsys, opps. Krishna hospital, rambuag colony, paud road, kothurd, pune-411038

                      Please delivered below address
                      Changed address - kashikapadi puram, back side of ekalavya politechnic college, new dp road, kothurd, pune-411038
                      [protected]

                      Please deliver the courier to my wife because i am out off india
                      I will be back on 2nd jan 2018.
                      This is my wife mobile number [protected].
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        L
                        Lokanathareddy
                        from Narasaraopet, Andhra Pradesh
                        Nov 7, 2017
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                        Address: Hyderabad, Andhra Pradesh, 500038

                        My pan card is dispatched in blue dart service in yousufguda but delivery boy is not came my address then only call once and go but same time i’m return call but no response that delivery boy i’m calling many more times but no response in customers what is this service very bad dealarship plz cancel licenses this type of services then re send my product
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Nov 07, 2017
                        Updated by Lokanathareddy
                        I miss my product at delivery boy came time then I call blue dart services Yousufguda Dealar but that service phone number is not working this is fraud so resolved or changed other Dealar
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                          B
                          Brdmanish
                          from Kolkata, West Bengal
                          Nov 7, 2017
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                          Address: Kolkata, West Bengal, 700006

                          The person didn’t reached my home for delivery of the parcel and wrote didn’t found me.
                          My number is [protected].

                          I was not been able to contact the customer care also.

                          I tried to contact the dalhousie outlet of blue dart and they refused to deliver

                          How a person without visiting the address can write such things.
                          This is worst service one can get.
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            J
                            jubin pandya
                            from Tulsipur, Uttar Pradesh
                            Nov 7, 2017
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                            I have a consignment with blue dart, which was supposed to be delivered on 4th nov, but some how it didn’t, since then no one has called me up to confirm the timing for the delivery. The address given is my home address and hence no one is available during working hours.
                            Customer care number does not work at all need to know whom can i talk for this
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              M
                              Manumanish24
                              from Allahabad, Uttar Pradesh
                              Nov 6, 2017
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                              Address: 441001

                              I have sent courier on 30.10.2017 from patna to maharastra with aab no. [protected]
                              But still this docket not reached on destination is showing incomplete address i have so much time call your customer care but didn't get any pik call by your service centre.

                              Address rect hemant
                              Coy. Tipu training coy
                              Guard regiment centre
                              Kampty nagpur maharastra
                              441001
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                S
                                S.N.KIRANKUMAR Bikkavolu
                                from Visakhapatnam, Andhra Pradesh
                                Nov 6, 2017
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                                Address: Visakhapatnam, Andhra Pradesh, 530026
                                Website: www.bluedart.com

                                Dear team blue dart,

                                I need to receive a shipment from my bank docket number : [protected] reached to the delivery hub on dated : 04.011.2017 and attempted a delivery but due to the my office work timings and unavailability of family members i didn't receive the shipment on-time.
                                I called the delivery hub on same day 04.11.2017 at the time i came out from my office (Apprx.18.00hr) they tell us to call on next day sunday.

                                I tried to call them but it was closed due to non working day on later i was received message from customer care ad-blue dart by 21.00hrs to select a scheduled delivery time slot then i booked a time slot on today. I. E monday 06.11.2017 time 18.00 to 19.00hr (Screen shots attached for reference)

                                Finally i checked for the status of my delivery it shows that the item is out for delivery, so that i called for the delivery boy number to trace the delivery to the nearest delivery hub ([protected]) autonagar gajuwaka but they told that time is up sir no delivery today tomorrow we will attempt

                                Why they don't attempt today even i booked a time slot?

                                Why dont you people are not meeting the delivery time lines?

                                Please let me arrange the delivery immediately by today

                                Or please let me allow to collect at hub

                                Please respond and take it as an urgency
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  A
                                  Ayub Ahmed
                                  from Bengaluru, Karnataka
                                  Nov 6, 2017
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                                  Address: 560032
                                  Website: Blue dart

                                  Hi blue dart,
                                  Hi this is pathetic service as this from blue dart. After i get to call back for unsuccessful delivery for which i never received call, even after clear instruction from bank to call me before reaching.
                                  And when i call customer care agents are so ruthless and unprofessional they answer n don't talk till u ask if anybody have answered n after i give my waybill # they are least bothered to ask permission to wait and few secs later they hang up.
                                  I demand for a call back from the team.
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    M
                                    Medha Arora
                                    from Hyderabad, Telangana
                                    Nov 6, 2017
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                                    The waybill number - [protected] has been delivered to some person named 'anshu' which is not supposed to be the concerned person.

                                    The parcel needs to be delivered to 'ashok arora', ambience corporate tower, amazon, nh-8, gurugram, haryana -122002.

                                    How could the delivery boy hand over the parcel to some unknown person without prior check? As per the tracking details the parcel was delivered on 3rd nov. At 10.52am.

                                    Could you please look into this issue on high priority and deliver the parcel to ' ashok arora, as the parcel was a birthday gift?

                                    Your earliest action on this issue would be highly appreciated.
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      J
                                      Jeet Kaushal
                                      from Noida, Uttar Pradesh
                                      Nov 6, 2017
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                                      Address: New Delhi, Delhi, 110048

                                      I got a call from your delivery boy (Number called was from +[protected]), he says he will not deliver my product to my address, and he orders me to go and collect it from where he says so. Else, i need to forget my product and money.
                                      Is this the policy of blue dart?
                                      I will not go an collect this from your delivery boy, and my husband called him multiple times on the number to make timings for delivery, he refuses to answer the call.

                                      How am i going to get my product successfully and safely?

                                      Seeing such a behavior of your delivery boy, i will want this to be delivered on a weekend when i have people around me, if not possible to do so, please cancel my order and i shall go ahead for refund.

                                      Awb :- [protected]
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Nov 06, 2017
                                      Updated by Jeet Kaushal
                                      Awb# [protected]

                                      Bad delivery service

                                      Bluedart is very bad delivery service.. I supposed to receive my courier if i call to courier not or office they are not picking the call... Next time ill not use this nonsense courier service very bad.. Friends please dont use this service... Ill convey this to all

                                      This practice is something which is followed by such delivery men in most of the courier companies. I personally understand this is going to add up as a bad reputation for a well known courier company like bluedart, and bluedart must take some corrective actions to fix such behaviour of their feild workers.
                                      Nov 08, 2017
                                      Updated by Jeet Kaushal
                                      Awb# [protected]

                                      Bad delivery service

                                      Bluedart is very bad delivery service.. I supposed to receive my courier if i call to courier not or office they are not picking the call... Next time ill not use this nonsense courier service very bad.. Friends plz dont use this service... Ill convey this to all.
                                      Hey have updated the status that "delivery attempted-premises closed" which is completely wrong as i was in my home the whole day. The delivery man from bluedart just for formality called my number and i answered the call too but he did not responded for a while, i could even hear him talking to someone woman while keeping me on call and he disconnected the call after a while. I am sure this delivery man was not doing his duty and made false attempts sitting in comfort of his home and has updated false information in "tracking details".

                                      I want my courier on today only
                                      I want to recieve my package ref no. EV[protected] after 11/11/2017 because I am in UP my native place. I request to you arrange delivery after 11 Nov 2017
                                      worse . I dont want write also..
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                                        Lince555
                                        from Chennai, Tamil Nadu
                                        Nov 6, 2017
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                                        Address: Chennai, Tamil Nadu

                                        Today i ma in my office from 9 am itself. The delivery boy did not come here and he wrongly updated the status as "consignee not available" on 9.52am. This is muthoot finance audit office. Then how can he wrongly update the matter. I am here up to 5.30 pm. I called to your customer care then she assured the courier will deliver before 1.30 pm today. But not received till now. Your t nagar branch no is also not working. I tried to [protected], 29and 30.
                                        Blue Dart Express customer support has been notified about the posted complaint.
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