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Blue Dart Express Complaints & Reviews

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Updated: Feb 17, 2026
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G
govindy
from Mumbai, Maharashtra
Nov 8, 2017
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I have sent a courier through blue dart on 03.11.2017 from siliguri to noida. The cn no. Is [protected]. The delivery address is as below -

To,
Nisha singh
C 61a, rajat vihar, sector 62, noida -201301
G b nagar, up
Ph. No. [protected]

But, till date it is not delivered to the above address. It was very urgent as per my business aspect.

Regards
Govind yadav
Ph.[protected]
Blue Dart Express customer support has been notified about the posted complaint.
Please send my courier as soon as possible awb no-[protected]
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    C
    cbv
    from Edakkulam, Kerala
    Nov 7, 2017
    Resolved
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    Resolved

    That i have applied for pan card and the same is despatched by blue dart express courier calicut vide airway bill no.[protected]
    Dt 18.10.2017 and the same is returned back undelivered. Kindly
    Resend the same by way of postal daprtment and do needful.
    Acknowledgement no of pan card is [protected].

    Thanking you,
    Hibamariyamalfalah
    Ph[protected]
    [protected]
    Aug 9, 2021
    Complaint marked as Resolved 
    Blue Dart Express customer support has been notified about the posted complaint.
    Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
    cbv's [Complaint's author] reply, Nov 16, 2017
    Thank u please revert the status of my pan card at the earliest
    Your PAN card was returned undelivered to NSDL. The reason for non-delivery as specified by the courier agency is insufficient address. The same has been re-dispatched on 11-Nov-2017 by Speed Post vide airway bill no. EA[protected]IN
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      V
      vamsinadhv
      Nov 7, 2017
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      Address: 411038
      Website: [email protected]

      Dear sir/madam,

      Please check the details of my consignment and my shipment address to be changed

      Ref no. Awb[protected]
      Current address - 6 commerce center, designtechsys, opps. Krishna hospital, rambuag colony, paud road, kothurd, pune-411038

      Please delivered below address
      Changed address - kashikapadi puram, back side of ekalavya politechnic college, new dp road, kothurd, pune-411038
      [protected]

      Please deliver the courier to my wife because i am out off india
      I will be back on 2nd jan 2018.
      This is my wife mobile number [protected].
      Blue Dart Express customer support has been notified about the posted complaint.
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        L
        Lokanathareddy
        from Narasaraopet, Andhra Pradesh
        Nov 7, 2017
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        Address: Hyderabad, Andhra Pradesh, 500038

        My pan card is dispatched in blue dart service in yousufguda but delivery boy is not came my address then only call once and go but same time i’m return call but no response that delivery boy i’m calling many more times but no response in customers what is this service very bad dealarship plz cancel licenses this type of services then re send my product
        Blue Dart Express customer support has been notified about the posted complaint.
        Nov 07, 2017
        Updated by Lokanathareddy
        I miss my product at delivery boy came time then I call blue dart services Yousufguda Dealar but that service phone number is not working this is fraud so resolved or changed other Dealar
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          B
          Brdmanish
          from Kolkata, West Bengal
          Nov 7, 2017
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          Address: Kolkata, West Bengal, 700006

          The person didn’t reached my home for delivery of the parcel and wrote didn’t found me.
          My number is [protected].

          I was not been able to contact the customer care also.

          I tried to contact the dalhousie outlet of blue dart and they refused to deliver

          How a person without visiting the address can write such things.
          This is worst service one can get.
          Blue Dart Express customer support has been notified about the posted complaint.
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            J
            jubin pandya
            from Tulsipur, Uttar Pradesh
            Nov 7, 2017
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            I have a consignment with blue dart, which was supposed to be delivered on 4th nov, but some how it didn’t, since then no one has called me up to confirm the timing for the delivery. The address given is my home address and hence no one is available during working hours.
            Customer care number does not work at all need to know whom can i talk for this
            Blue Dart Express customer support has been notified about the posted complaint.
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              M
              Manumanish24
              from Allahabad, Uttar Pradesh
              Nov 6, 2017
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              Address: 441001

              I have sent courier on 30.10.2017 from patna to maharastra with aab no. [protected]
              But still this docket not reached on destination is showing incomplete address i have so much time call your customer care but didn't get any pik call by your service centre.

              Address rect hemant
              Coy. Tipu training coy
              Guard regiment centre
              Kampty nagpur maharastra
              441001
              Blue Dart Express customer support has been notified about the posted complaint.
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                S
                S.N.KIRANKUMAR Bikkavolu
                from Visakhapatnam, Andhra Pradesh
                Nov 6, 2017
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                Address: Visakhapatnam, Andhra Pradesh, 530026
                Website: www.bluedart.com

                Dear team blue dart,

                I need to receive a shipment from my bank docket number : [protected] reached to the delivery hub on dated : 04.011.2017 and attempted a delivery but due to the my office work timings and unavailability of family members i didn't receive the shipment on-time.
                I called the delivery hub on same day 04.11.2017 at the time i came out from my office (Apprx.18.00hr) they tell us to call on next day sunday.

                I tried to call them but it was closed due to non working day on later i was received message from customer care ad-blue dart by 21.00hrs to select a scheduled delivery time slot then i booked a time slot on today. I. E monday 06.11.2017 time 18.00 to 19.00hr (Screen shots attached for reference)

                Finally i checked for the status of my delivery it shows that the item is out for delivery, so that i called for the delivery boy number to trace the delivery to the nearest delivery hub ([protected]) autonagar gajuwaka but they told that time is up sir no delivery today tomorrow we will attempt

                Why they don't attempt today even i booked a time slot?

                Why dont you people are not meeting the delivery time lines?

                Please let me arrange the delivery immediately by today

                Or please let me allow to collect at hub

                Please respond and take it as an urgency
                Blue Dart Express customer support has been notified about the posted complaint.
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                  A
                  Ayub Ahmed
                  from Bengaluru, Karnataka
                  Nov 6, 2017
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                  Address: 560032
                  Website: Blue dart

                  Hi blue dart,
                  Hi this is pathetic service as this from blue dart. After i get to call back for unsuccessful delivery for which i never received call, even after clear instruction from bank to call me before reaching.
                  And when i call customer care agents are so ruthless and unprofessional they answer n don't talk till u ask if anybody have answered n after i give my waybill # they are least bothered to ask permission to wait and few secs later they hang up.
                  I demand for a call back from the team.
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    M
                    Medha Arora
                    from Hyderabad, Telangana
                    Nov 6, 2017
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                    The waybill number - [protected] has been delivered to some person named 'anshu' which is not supposed to be the concerned person.

                    The parcel needs to be delivered to 'ashok arora', ambience corporate tower, amazon, nh-8, gurugram, haryana -122002.

                    How could the delivery boy hand over the parcel to some unknown person without prior check? As per the tracking details the parcel was delivered on 3rd nov. At 10.52am.

                    Could you please look into this issue on high priority and deliver the parcel to ' ashok arora, as the parcel was a birthday gift?

                    Your earliest action on this issue would be highly appreciated.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      J
                      Jeet Kaushal
                      from Noida, Uttar Pradesh
                      Nov 6, 2017
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                      Address: New Delhi, Delhi, 110048

                      I got a call from your delivery boy (Number called was from +[protected]), he says he will not deliver my product to my address, and he orders me to go and collect it from where he says so. Else, i need to forget my product and money.
                      Is this the policy of blue dart?
                      I will not go an collect this from your delivery boy, and my husband called him multiple times on the number to make timings for delivery, he refuses to answer the call.

                      How am i going to get my product successfully and safely?

                      Seeing such a behavior of your delivery boy, i will want this to be delivered on a weekend when i have people around me, if not possible to do so, please cancel my order and i shall go ahead for refund.

                      Awb :- [protected]
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Nov 06, 2017
                      Updated by Jeet Kaushal
                      Awb# [protected]

                      Bad delivery service

                      Bluedart is very bad delivery service.. I supposed to receive my courier if i call to courier not or office they are not picking the call... Next time ill not use this nonsense courier service very bad.. Friends please dont use this service... Ill convey this to all

                      This practice is something which is followed by such delivery men in most of the courier companies. I personally understand this is going to add up as a bad reputation for a well known courier company like bluedart, and bluedart must take some corrective actions to fix such behaviour of their feild workers.
                      Nov 08, 2017
                      Updated by Jeet Kaushal
                      Awb# [protected]

                      Bad delivery service

                      Bluedart is very bad delivery service.. I supposed to receive my courier if i call to courier not or office they are not picking the call... Next time ill not use this nonsense courier service very bad.. Friends plz dont use this service... Ill convey this to all.
                      Hey have updated the status that "delivery attempted-premises closed" which is completely wrong as i was in my home the whole day. The delivery man from bluedart just for formality called my number and i answered the call too but he did not responded for a while, i could even hear him talking to someone woman while keeping me on call and he disconnected the call after a while. I am sure this delivery man was not doing his duty and made false attempts sitting in comfort of his home and has updated false information in "tracking details".

                      I want my courier on today only
                      I want to recieve my package ref no. EV[protected] after 11/11/2017 because I am in UP my native place. I request to you arrange delivery after 11 Nov 2017
                      worse . I dont want write also..
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                        L
                        Lince555
                        from Chennai, Tamil Nadu
                        Nov 6, 2017
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                        Address: Chennai, Tamil Nadu

                        Today i ma in my office from 9 am itself. The delivery boy did not come here and he wrongly updated the status as "consignee not available" on 9.52am. This is muthoot finance audit office. Then how can he wrongly update the matter. I am here up to 5.30 pm. I called to your customer care then she assured the courier will deliver before 1.30 pm today. But not received till now. Your t nagar branch no is also not working. I tried to [protected], 29and 30.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          P
                          pratik santra
                          from Kolkata, West Bengal
                          Nov 5, 2017
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                          Address: Kolkata, West Bengal, 700102
                          Website: www.consumercomplaints.in

                          Its been 1 month i have not received my credit card from blue dart, only message i get in my phone we delivery failed. No phone call nothing i have received i have provided my office number everything. The number which you people have provided never works. Please tell me if you people cant deliver my card i have too look for other option. My number is [protected] and i am available in this number from morning 9a. M - 4.30p. M evening.
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            W
                            whyasif
                            from Hyderabad, Telangana
                            Nov 5, 2017
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                            My name is asif iqbal.
                            My tracking id is [protected].
                            My ordered items were a combo of bluetooth headsets, 64 gb pendrive, 64 gb memory card and bluetooth earphone.
                            But the 64 gb memory card and bluetooth earphone were missing.
                            I was supposed to to get a sony pendrive but i received kingston pendrive.
                            Moreover the one bluetooth headset i received doesn't work.
                            I received the products on 4th november 2017.
                            Kindly help me to return the products and refund me the price i paid.
                            Blue Dart Express customer support has been notified about the posted complaint.
                            I Saood Ali Have Ordered A Power Bank 30000mAH On 01/11/2017 And Recieved On 03/11/2017 With Order No #SG[protected]
                            The Order I Recieved Is Old And The Condition Is Bad, So I Want To Exchange My Product With New One
                            I don't konw whether your agents are trying to deliver a package or they will update the status for the namesake.
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                              P
                              piyush gusani
                              from Naliya, Gujarat
                              Nov 4, 2017
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                              Address: Rajkot, Gujarat, 360490

                              Blue dart upleta district rajkot, gujarat 360490

                              I am piyush gusani. I have collected my mother's pan card from blue dart office from above address. When i asked why they are not delivering pan card at home address they talled me that you have to collect it from office only. Blue dart don't deliver pan card at home. Income tax department says that pan card will reach at home. I want to know that does blue dart don't deliver pan card at home address???
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                M
                                meeet
                                from Delhi, Delhi
                                Nov 4, 2017
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                                Address: 201012

                                Hi, i am dr amit sharma. My american express courier is due since 1 st of november. Its way bill no is [protected]. Being a surgeon i was in ot on 2nd november 5;20 pm. I told courier guy to deliver next day i, e 3 rd nov, between morning 10-11 am. I talked at ur customer service centre thrice. They gave me assurance that it will be delivered between 9 to 12 am today. Till now i hvn"t recieved my courier. From gurgaon to gaziabad blue dart is not able to deliver the courier.,
                                Really shameful on ur part. Do u ppl belong to stone age or what?
                                Dr amit sharma
                                [protected]
                                Blue Dart Express customer support has been notified about the posted complaint.
                                I hve purchased sme other colour n sme other colour has been dispatched
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                                  H
                                  Hitendra15
                                  from Ahmedabad, Gujarat
                                  Nov 4, 2017
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                                  Dear sir/ madam,
                                  This is to inform you that my credit card was sent by icici bank with
                                  Way bill no - [protected]
                                  Ref no-[protected]
                                  The credit card arrived on blue dart office valsad on 30- oct - 2017. The put the status out of delievery area. So i went to the blue dart office with my adhar card, pan card, my icici debit card on 30- oct-2017 in the afternoon 3.30 pm. They told me they can not deliever the card at office they will deliever the card at home next day. They did not deliever the card next day.
                                  After 4 days on 02- nov - 2017 they called me and said you take your card from office. I refuse to take from office as the did not give me on 30-oct - 2017.
                                  After all on 04 - nov - 2017 they delievered the card at home. Mean while i already blocked my card on 02- nov - 2017.
                                  This card delievered me is just a waste.
                                  Pls look forward in this matter.
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    S
                                    SayaliB
                                    from Mumbai, Maharashtra
                                    Nov 4, 2017
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                                    Address: Raigad, Maharashtra, 410208

                                    I called customer care but got an automated message but was not able to connect with a human. Now their customer care number is also not getting connected. I even tried calling their landline office no. But no response. I dont understand whom do i contact.
                                    My office address: hikal ltd., plot no. 21, midc industrial area, taloja, navi mumbai - 410208
                                    Department - engineering
                                    Contact no.- [protected]
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      milan.orissa
                                      from Bengaluru, Karnataka
                                      Nov 4, 2017
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                                      Address: Khordha, Odisha

                                      Hi,
                                      This is regarding doc. Awb#[protected] which contained my vehicle's original insurance copy. The same was despatched on 24th nov'17 but was returned back twice to bhubaneswar office, odisha without any intimation to me regarding the return. After several followups the same had to be personally collected from my side from nearest landmark to my address on 3rd nov'17. Pls let me know what action you are taking for such callous attitude of the concerned employees, delivery executive, bbhubaneswar branch, ms. Jasmine, contact no. ([protected]) and delivery person, mr. Prakash, contact no.[protected].
                                      Would appreciate an early response to this issue.

                                      Regards,
                                      Milan misra,
                                      Mobile-[protected], [protected]
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        RakhiRakesh
                                        from Bengaluru, Karnataka
                                        Nov 3, 2017
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                                        Address: 560037

                                        I am awaiting for my product since yesterday. I have given all the details via mail to bluedart to [protected]@bluedart.com.
                                        I see the status as mentioned in the subject line.
                                        Kindly deliver the product aeap.
                                        Deloitte consulting india private ltd
                                        Block "c" divyasree technopolis
                                        Survey no: 123 &132/2, yemlur post
                                        Yemlur, off old airport road, bengaluru 560037
                                        Tel/direct: +[protected] | mobile: +91 [protected]
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        Nov 06, 2017
                                        Updated by RakhiRakesh
                                        Team,
                                        As per the link below. The toll free number is not active. After a second the call disconnects and they charge 2rupee. The mail id provides us poor service.

                                        http://www.bluedarttrackings.in/bluedart-customer-care

                                        Main contact

                                        Toll free number:[protected]Common number for all centralized branches)
                                        Email address: [protected]@bluedart.com
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