Blue Dart Express Complaints & Reviews

It is very bad that the courier has got delayed by 4 days which was booked though air for some urgent requirement. 40 kgs of material was booked through air courier from cochin on 10th oct-2017 to indore under [protected], which is yet to get delivered. Due to this delay production was down from 12th oct-17 on-wards, for which blue dart have to take the responsibility. Team does not even bothered about the urgency, even after many requests. As a special case material need to be delivered to the site on urgent basis so that further delays can be avoided. Hope blue dart have some commitment towards customer satisfaction. If so please deliver the material on immediate basis at the following address:

Last week i sent two cartons of books to bombay branch office but over their my colleague has received only one carton of book and the second carton is of polybags which is belong to some fire station in bombay.

Pls resolve it as soon as possible because we require it on an urgent basis.

Docket no - [protected]

Very important delivery of some of belongings were sent by blue dart courier on priority delivery (Which costed me 510 rs which is 5 times more than the normal rate)
Their courier boy came for the pick up and put the wrong pin code on their system while delivering it, got delivered after a delay of 7 hours from the scheduled time, and that belongings were sent to one of relatives who stays at usa for diwali, because of the late delivery the flight was gone and i could not send the same to my relative.

I have not yet received my consignment despite reminding several times to Blue Dart Customer Care. Ranchi Service Centre finally returned my consignment to shipper without ever contacting me.

Waybill no : [protected]
Reference no : [protected]

I had ordered an item from paytm for my aunt. Vourier man called me in late evening for the delivery. I was just 5 mints away in the next street. So o told him to drop the parcel in a vehicle in the compound. He confirmed it. As soon as i reached home in around 7 mints, there was no shipment dropped. (Kindly note that many courier men knows me and they hhave dropped items in absence many times. There has been no fraaud till this incident)
And also im not at all concerned about the product. It is worth nothing for me.
But you need to inquire in this matter. If he has done any fraud, tell him to do the good. Or else i will hae to lodge an fir for theft.

My consignment no is [protected] . It shows on 14th it out of delivery and again it shows Consignee out of station . When nobody came up with parcel to my place how could you people imagine that i am out of station . Such a worst service you people are giving. Plesae Stay away from Service that you are giving.

Dear,

I have not received my courier, neither it has been attempted to deliver.

Currently my ph no. [protected] is facing network issue.

Kindly deliver the courier asap and share my alternate contact no. Is [protected] to delivery guy.

Fwd: your shipment from citibank is dispatched through blue dart awb [protected] will be delivered by 14-oct-17. Track on http://bluedart.in/?[protected]

Hi, i am palsam udaykumar. I didn't receive my courier till now. It is very much urgent to me. The courier didn't contact me. I track my status that is returning to the origin shipment. They didn't even call me to contact for the courier. They are returning the courier. So please send me the courier because it was urgent to me futhur purposes. I am waiting for that since 20 days. So please send me the courier by tomorrow

I can see on tracking that my parcel is in my city and shift out for delivery. but it is not delivered .and remark is that consignee is not available.
BUT I AM PRESENT WHOLE DAY IN MY HOUSE WITH MY JOINT FAMILY 12 MEMBERS. then how remark is that consignee is not available.

Hi all,
Saying and sharing this toughest and worst experience with india's oh sorry world's worst courier service
Now come to the main point
There is parcel arrived in same city (Ahmedabad) on 20 th september 2017
And today 14 oct. I didn't yet received it all thanks to blue dart.
Customer service executive jo sale aapni chatthi me bhi sach nai bole honge.. Roj subah kahete he aaj ayega parcel aur sham ko nai aata he to call karte he to khete he aab kal ayega aab ab kya karne ka bolie.. Kahete he k naranpura me pada he. Vaha lene jate ho kahte he hamare pass to aya hi nai

Dear Customer, Blue Dart were unable to deliver Shipment AWB[protected] from ICICI Bank. To update your address, please call ICICI Bank Customer Care..
My contact no. also mentioned to the address.
Courier boy didn't call me...
My address is right...
Today received my documents by Indian plastic.

I still have not received my courier in spite of multiple requests calling madurai office even after 5 days.

The staff are very rude and do not know to use the right cultured language and they do not understand the urgency and need of the parcel.

It is so pathetic they the staff do not even know basic english.

Blue dart as a company is getting into defamation and trouble in india. Thebusiness may not go long with this sort of service.

I have received a phone call from an unit of blue dart on 14th october 2017 at morning 10:20 am ; he asked my name and arrogantly behaved and told that he is calling from ovali etail unit, not at all any proficiency in communication and instructed me to collect my package immediately from their office because they cannot send the package to the address due to their shortage of staff and they have more packages coming and i am not only one to be taken care of as they have more packages. Or otherwise they will send it back. If any damage they are not liable. The person did not even mentioned about the location of the office.

My reference id - gt04oh8194
Order id - 1103323
Tracking id - [protected]
I have to return my order because product are different to look at the site and not the all product inside packing. My combo pack is power bank, blutooth handsfree, 64 gb sony pendrive, 64 gb memory card, samsang bluetooth but product are not same and all so i have to return my order and refund my amount.

Mo no - [protected]

I went to the bluedart of electronic city branch, bangalore on 11 oct 2017, and i mentioned it to the receptionist that its very urgent document and needs to be delievered asap, and he assured me that it will reach tomorrow afternoon. And it is 13 oct today and the parcel has not reached. It was so important and still it has not reached. If you could not make it, then dont lie to the customers.
Such a pathetic service.

The customer care was not helping, such unethical and fraud behavior was not expected from bluedart. They are liars and tricked me by giving false promises.

I am supposed to receive my courier from axis bank at 12th october 2017, i called bluedart before they could call me and gave my cell phone number and an alternate phone number too, it is supposed to be delivered to my office address in ambattur industrial estate but for the last 2 days i am calling bluedart they are giving any update on this and when i checked online with reference # [protected] on 12th october 2017 it says that cosignee not available, no one attempted to deliver it, i didn't even get a call from anyone regarding this courier, i called in the same day and gave them my employee id and company name, again on 13th (Today) i checked online it says that "shipment out for delivery" but i haven't received it yet. I will be taking this issue seriously if i don't get the courier by today, it is not fair on bluedart part having people blindly mentioning as"cosginee not available"when they didn't even attempt to deliver.

This complaint is regarding bluedart courior dharamsala because they are the worst courior company i have ever seen. Then dont delivers the courior on time, nither they call and intimate than the courier has arrived and nor they deliver the courior at door step even in door step delivery option selected. So kindly take a strict decision against the dharamsala branch or either shut off this branch because other courier companies are doing well in this area.

Regard
Arpit choudhary
Choudharyarpit.[protected]@gmail.com
[protected]

I have a very high regard for the blue dart before this incident. I thought a very professional people and educated people are working in this.

Your delivery boy asked me to come there or here based on his convenience and misbehaved by threatening me that he would not give the credit card. You may collect at the office. Meanwhile, it will go back. He did not inform me previously and asked how i am not in the address? His name is raju from visakhapatnam. My number is [protected].

Our consignment was dispatched from neemuch (Awb no. [protected]) to guwahati via bluedart on high priority as this is an extremely critical consignment to serve an important client. We went ahead with bluedart even though it is expensive as this was highly suggested to get our consignment delivered on time, we were told it would take 4-5 days.

It was dispatched on the 4th of october and has not been delivered yet, and it is the 13th october today. The customer care number does not work and the responses on email are vague and incorrect. Yesterday, we received email communication that it would be delivered today and today it has still not been connected forward to guwahati from 'ccu - bda' (Kolkata).

Due to the unwarranted delay caused by bluedart, it seems we will have to bear significant losses if goods are not delivered today. Even if goods are delivered today, we will still be bearing high costs as these goods will now need to be sent by air cargo to our client from us instead of any other mode of shipping.

This is after 5 days of trying to follow-up and understand what is causing the delay. Due to the delay, we've already been put in a very tough spot as we have already paid for and received the other components of the order we need to fulfil for the client.

I hope this complaint helps fast-track the consignment for urgent delivery today.

Its being a very bad experience with blue dart kukatpally hyderabad i have to recieve my credit card on 10/10/2017 (Aws - [protected]) but i didnot get any call or no one came to my home i was at home and they mentioned that my premisces were closed and didnot deliver it and to enquire that i called kukkatpally number [protected] around 9:45 am on 12/10/17 they cut my call number of times and when i went to their office on of the receptionist spoke that they dont call customers for first 2 times they go for delivery and he says that they are having lot of deliverys which meanse my problem donot matter to him having 1000 customers doesnot matter but having satisfied customers matters alot for growth of any organization,

I heartfull thank the guy who delivered me my credit card today 12/10/2017
Pragathi nagar he was really polite despite of the language barrier