Blue Dart Express Complaints & Reviews

Consignment booked (Consignment no - [protected] dt 16/9/17) from mumbai to kolkata but still not delivered. Could you provide some information on this. For durga puja road restrictions were there for 10 days and after that it opened but it still has not reached its destination.
From 10/10 to 17/10 there were no restriction and still not delivered.
Your customer care executive just talk and put down the phone, it seems we have made a huge mistake by opting for your services. Either pass on information or give us mail id to whom to contact.

Screen shot of shipment.
Hsw apex/sfc pud centre shipment arrived 03-oct-2017 10:41
Hsw apex/sfc pud centre paper work inscan 03-oct-2017 07:20
Kona warehouse shipment further connected 03-oct-2017 02:53

Dear blue dart customer service representative

I was to receive my pan card through awb [protected]. I have checked your system tracking which shows the consignment or shipment has been delivered. However i regret to notify you that the same is not true and that i have not received my pan card.

Would appreciate if you could provide details

Azriel anthony fernandes

Package airway bill no [protected] addressed to me was wrongly shown as attempted delivery yesterday. No such effort was made as i was at home throughout.
Today, 25 oct 17, i received a message saying my package was delivered to me. Wrong information given by delivery man. I had to obtain his medication bile number from the building security person. When contacted after many attempts, he wrongly said i was not at home. When i gave him my name and flat number, he said he would deliver the package to me now.
The delay very mans tel no is [protected]. Please investigate this person thoroughly for he not only does not deliver pasts but originates false messages as delivered. The documents send through courier are extremely sensitive and it is not expected of blue dart company to have such a casual attitude towards delivery.
I request to know the action taken.
The package is not delivered to me still.
Regards, ramesh
P. S. Some important information that did not come to me in the last few months from blue dart courier could be because the delivery staff are showing completion incorrectly. The damage it causes the addressee is very great. Please inquire seriously. It could be the same person doing this criminal action. Ramesh

Awb - [protected]. Hi i am from north paravur in ernakulam. The blue dart agent in my town does not deliver any packages to the addressee. Is this part of your policy because they have been doing it for years now. I being busy with my work seldom find time to go out shopping, which is why i shop online and get it deliverd to me. The service provided by the agency defeats that purpose. Mostly what happens is that they keep it with them for three days and return it stating that it wasnt claimed. Please sort out this issue.

Dear
Yesterday my parcel is deliverd by bluedart tracking id is [protected] (Amazon) to someone unknown without informing me
Than i call to [protected] courear agency so he spoke rudely he said that he can deliver only (10 am to 2 pm) otherwise you collect parcel from his office. He can't call to me b/c of very busy that's excuse is giving by courear agency
So please improve your service and trained staff
Thanks
Dr manoj pandey
[protected]

Dear sir,
My order no. [protected] was not delivered to my address the reason stating that the area is not covered by blue dart, i had even given an alternate address of the city still my concern remained unanswered, why should a customer be penalised for this.
An early response would highly be appreciated.
My mail id is [protected]@gmail.com and my cell no. Is [protected]

Regards
Subroto biswas

I, sanjeev sharma, purchased a product (Philips hp8310/00 hair straightener black) through flipkart online shopping on 24th september 2017. A message from flipkart company received on my phone that my my product # [protected] will be deliver on 07 oct 2017. But your courier company did not deliver the product till date. When i asked to your kullu hp branch they told me that my product is already delivered to sanjeev on 3rd october 2017.
I never received my product. The product received by fraud signature by someone else. Signature on recieving is not mine.
Please look into the matter as its a case of forgery/fraud signature.
Regards
Sanjeev sharma

Dear sir. Your delivery boy today not done any delivery attempt to me regarding my courier no. [protected]. I had not recd. Any call from delivery boy. All day i'm in office. What in evening i found that delivery status updates that there is no person available on given address. Very poor delivery system.
Thank regard laval kumar. My. No. [protected]

Dear sir,
I'm abhishek live in khora colony ghaziabad. There is some problem and my problem is parcel issue with mr. Ankush kumar which work's in blue dart and my problem is that i have not received any phone from blue dart sector-63 noida nor did i get a delivery at my address and when i went to blue dart office to take my parcel, so mr ankush kumar misbehavior with me and he abuse to me. Please i request to you kindly take some action with mr. Ankush kumar. If you will not take some action with mr. Ankush kumar then i will complaint high authorities
I want to ask question when i attached my relative document then why he not accepted.

Waybill no : [protected]
Status - consignee's address incomplete/landmark needed
Blue dart never deliver courier on address, not even call me on given mobile number which given on address.
I have given full address with mobile number.
On same address every other courier company deliver without any issue.

Last time same happened then i pick up from center.

Pravin kaushik
Mo. No. [protected]

My courier was not delivered as I did not pick my call. Next day i waited for 5 hours as it was told that that it would be delivered by 1 in the afternoon. But no one called and responded. The customer care also was hopeless. They were unable to bridge between the representative

Waybill [protected]
My document was sent to indore on priority on 18 october with full postal address, the delivery was attempted yesterday but was undelivered as they needed a landmark the same was intimated yesterday, we are still awaiting an email/ phone call. Your reps haven’t yet delivered the item. It shows your lack of professionalism and customer dependability.

Sir,
I just want to know why my courier has returned to shippers. When I talked with delivered boy & ask him to delivered courier mention address. He wasn't reached there. And did not even call again.

That was very important for me, Now who will be the responsible for this latency.

Reference No. [protected]

Revert must.

Hello team,

I supposed to received the courier on 21-oct-2017.

When i checked in the courier tracking tool they mentioned as

21-oct-2017 — consignee not available — i didn't get any call about courier.
23-oct-2017 — shipment delivered — i am not yet received any courier, but they updated status as "shipment delivered.

Could you please let us know, when can i will received my courier.

If you still have any queries, please revert to this email.

Regards,
Brahamreddy v
[protected]...

My name in chandan singh rana & i were purchased order no[protected]
Online gift pack from https://www.gifts-to-india.com/ haldiram kaju katli 1kgs and dry fruits (Cashew, apricoat (Khumani), raisins (Kishmish) and almonds) 1kg booked on 14th oct 2017 and it was shipped thru blue dart on 16th oct 2017 against way bill no [protected] for kanpur. I am regularly followed up with blue dart for shipment delivery since 21st oct but every time they are giving only excuses.


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Trackdart ™ - tracking details

Status updates on your shipments are provided below. For feedback on your shipments, select airway bills and click on the contact us button at the end of the page. For delivery details of shipments not delivered, select undelivered shipments, enter your email id, select "intimate me" and send. To forward the details enter your email id, the recipient's email id and send.


Waybill no : [protected] reference no : rf[protected]
Pickup date 16 october 2017
From kolkata
To kanpur
Status contact customer service

Status and scans
Location details date time *
Waybill no : [protected]
Kanpur area office contact customer service 23-oct-2017 16:00
Kanpur area office holiday, delivery on next business day 21-oct-2017 15:59
Kanpur area office holiday, delivery on next business day 19-oct-2017 13:17
Kanpur area office shipment arrived 19-oct-2017 08:36
Rama road hub shipment further connected 18-oct-2017 14:59
Rama road hub shipment arrived at hub 18-oct-2017 04:23
Delhi hub shipment further connected 18-oct-2017 02:57
Delhi hub shipment arrived at hub 18-oct-2017 02:18
Ccu bda warehouse shipment further connected 17-oct-2017 23:00
Ccu bda warehouse shipment arrived at hub 17-oct-2017 14:39
Kolkata e-tail wareh shipment further connected 17-oct-2017 13:42
Kolkata e-tail wareh shipment arrived 16-oct-2017 23:34
Bhowanipore bdel shipment picked up 16-oct-2017 20:12
* - 24 hr format

Hello team,

I supposed to received the courier on 21-oct-2017.

When i checked in the courier tracking tool they mentioned as

21-oct-2017 — consignee not available — i didn't get any call about courier.
23-oct-2017 — shipment delivered — i am not yet received any courier, but they updated status as "shipment delivered.

Could you please let us know, when can i will received my courier.

If you still have any queries, please revert to this email.

Regards,
Sagar
[protected]

My order oneanone vibration phone #[protected] has not delivered till today 23 oct., date of delivery. Plz deliver my order by tomorrow. On 21oct and 22 oct message received on [protected], yhatvproduct delivery will be attempted by that specific time but it was not delivered. If bluedart is not able to deliver the product then resend on shopclues.com.

Hello sir/madam,
I am nikhil choudhary, resident at h. No. 463/2, sector 41 a, chandigarh. One important letter from my bank have sent me through courier by yesbank and you have attempt twice but the resident was locked because of festival season, we r out of station at that time. Today i come to my home and i had called to blue dart sector 8 madhya marg office, they told me person will deliver your courier by 11:00am. After 12:00pm i called them plz deliver my courier they told me, that person will reach at ur home at 3pm. Then i told them plz give me his number so that i called him. Blue dart staff refuses to give me his number. Then i called him after 5pm he said, sir ur parcel will be delivered to you today surely. But i did not receive my parcel. Becuase of deficiency i service from your part.
Now i dont want any parcel from your side. Because u gave me wrong information and a person waiting from d morning to receive the parcel but you did not reached.
My waybill is [protected] phone no.[protected]

Respected sir,
In karnal near haryana photostat there is a blue dart courier office. Chopra ji is the owner. My courier with acknowledgement number [protected] bearing name of shivangi kapoor reached there on 9th october 2017 and they returned the courier on 15th october 2017 without even intimating us. It was such an important courier as it included some essential documents that i needed immediately. They are just ruining the name of your company.

I have booked one doc [protected] from karaikal to noida. While tracking it is showing wrong pin code, whereas on the same code 201301 other courier service provider has delivered the packet.
Now i am trying to contact worst blue dart customer care numbers for last 3 hrs. And not able to connect.

Blue dart such a repute should have a good customer care service.

Please revert with delivery status on [protected], urgent.