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Blue Dart Express Complaints & Reviews

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Updated: Feb 17, 2026
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Blue Dart Express reviews & complaints page 362

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F
Faiyaz Nanabawa
from Surat, Gujarat
Oct 30, 2017
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Address: Surat, Gujarat, 395001
Website: www.bluedart.com/servlet/RoutingServlet

30 october 2017
Waybill no : [protected] reference no : [protected]wp
Incorrectly delivered

Shipped from axis bank from mumbai and delivered was expected to be to surat but they delivered to some address in bardoli which has no relevance to that address. This packet contains, cheque book, debit card, pin number and this can lead to fraud.

My only request is to collect from that address and ship to shipper who is axis bank. If any fraud will happen than this is because of blue dart as i don't know how they can handover to anyone such a important documents.
Blue Dart Express customer support has been notified about the posted complaint.
Ian purchase a Bluetooth speaker in 1 day ago but Iam not satisfied please return my money
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    S
    sandeep@88
    from Mumbai, Maharashtra
    Oct 30, 2017
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    Address: Mumbai City, Maharashtra, 400095
    Website: bluedart

    Dear sir,

    I have applied for pan card by filling the form at pan centre managed by nsdl in lalbagh road, bangalore, karnataka - 560027 on 10 jan 2017. I didn't get any call till today from courier service or concerning the delivery of my pan card. But when i checked my pan application status

    Your 'request for changes or correction in pan data for pan allotted' application status

    Acknowledgment number : [protected]
    Permanent account number (Pan) : bavpr8071a
    Name : sandeep dilip rajput
    Category : individual
    Status :
    Your pan card has been dispatched on 01-oct-2017 by blue dart express ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 11-oct-2017.

    Trackdart ™ - tracking details

    Status updates on your shipments are provided below. For feedback on your shipments, select airway bills and click on the contact us button at the end of the page. To forward the details enter your email id, the recipient's email id and send.

    Waybill no : [protected] reference no :[protected]
    Pickup date 07 october 2017
    From mumbai
    To mumbai
    Status returned to origin at shipper's request
    New waybill no [protected]

    Status and scans
    Location details date time *
    Waybill no : [protected]
    Jogeshwari returned to origin at shipper's request 18-oct-2017 15:59
    Jogeshwari undelivered shipment held at location 18-oct-2017 15:35
    Jogeshwari undelivered shipment held at location 17-oct-2017 12:37
    Jogeshwari undelivered shipment held at location 16-oct-2017 14:51
    Jogeshwari no such consignee at the given address 14-oct-2017 18:13
    Jogeshwari shipment out for delivery 14-oct-2017 11:15
    Jogeshwari no such consignee at the given address 13-oct-2017 17:43
    Jogeshwari shipment out for delivery 13-oct-2017 10:31
    Jogeshwari no such consignee at the given address 12-oct-2017 17:55
    Jogeshwari shipment out for delivery 12-oct-2017 11:33
    Jogeshwari delivery delayed 11-oct-2017 12:57
    Jogeshwari delivery delayed 10-oct-2017 12:23
    Jogeshwari delivery delayed 09-oct-2017 12:50
    Jogeshwari shipment arrived 08-oct-2017 10:07
    Mumbai hub shipment further connected 08-oct-2017 08:53
    Mumbai hub shipment arrived 08-oct-2017 02:28
    Lpr hub shipment further connected 08-oct-2017 02:26
    Lpr hub shipment arrived at hub 08-oct-2017 01:25
    Lower parel shipment further connected 08-oct-2017 01:13
    Lower parel shipment arrived 07-oct-2017 13:12
    * - 24 hr format

    Waybill no : [protected] reference no : 074 - [protected]
    Pickup date 18 october 2017
    From mumbai
    To mumbai
    Status shipment delivered
    Date of delivery 20 october 2017
    Time of delivery 12:37
    Recipient co nsdl rto shipm

    Status and scans
    Location details date time *
    Waybill no : [protected]
    Nsdl rtos shipment delivered 20-oct-2017 12:37
    Nsdl rtos shipment out for delivery 20-oct-2017 12:04
    Nsdl rtos shipment arrived 20-oct-2017 09:56
    Nahur mini hub shipment further connected 20-oct-2017 06:54
    Nahur mini hub shipment arrived at hub 19-oct-2017 06:20
    Mumbai hub shipment further connected 19-oct-2017 05:22
    Mumbai hub shipment arrived at hub 19-oct-2017 03:49
    Jog manifesting hub shipment further connected 19-oct-2017 03:19
    Jog manifesting hub shipment arrived 19-oct-2017 01:00
    Jogeshwari shipment arrived 18-oct-2017 15:59
    * - 24 hr format

    95

    Immediately with the given airway bill number i checked at buledart website to track out my status, but they have returned to nsdl rtos already. There was no call from blue dart express till date and no one came at my door from blue dart even. I was very much available for those days.

    Later the i sent a mail to concerned department ([protected]@nsdl.co.in, [protected]@incometaxindia.gov.in) by requesting them to resend my pan card to my given address (374/ gate no.7, squatters colony, kharodi, near divya hotel malwani malad west mum-95). But no response from them too till date. And not even toll free numbers not answered.

    Thus sir, i kindly request you to take this complaint as serious and grant me to have my pan card at the earliest.

    Acknowledgement no: n-[protected]
    Alotted pan no: bavpr8071a

    Yours truly,
    Sandeep rajput
    +91-[protected]
    [protected]@gmail.com
    Blue Dart Express customer support has been notified about the posted complaint.
    Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
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      M
      Mahendra Pratap Singh Yadav
      from Ghatampur, Uttar Pradesh
      Oct 30, 2017
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      On system shows delivered on 28oct with stamp but our bank is closed on 28th oct then how it is possible. Why updated wrong information on system. Also i called your allahabad office many times on registered no., s but no one picked the phone on delhi service no twice they told for delivery arrangements docket is with allahabad office since 14 oct not delivered till now.
      This type of poor service will add bad image of blue dart.

      Please check again & ensure proper delivery of docket no [protected] on priority. As picup had done 1 month before.

      Mahendra p s yadav
      Hdfc bank
      Patti pratapgarh
      [protected]
      Blue Dart Express customer support has been notified about the posted complaint.
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        K
        Keerthi Vijayarangan
        from Chennai, Tamil Nadu
        Oct 29, 2017
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        Sir with referenced to above we have not recived card sent by nsdl through blue dart awb [protected] at the residential address and courier has not visited our house and delivered the card and also not contacted our through mobile on all those days which we are available at home. Kindly look into this matter and inform expecting your early reply. Our mobile number is [protected].
        Blue Dart Express customer support has been notified about the posted complaint.
        I have a courier with a waybill no-[protected] that is given to blue dart courier service in hospet branch on[protected] with 400 amount paid.Still my delivery has not placed. Please make it delivered as soon as possible. And update the delivery status.
        Thank you.
        Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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          Azriel Fernandes
          Oct 29, 2017
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          Address: 560064

          - 28th october, 2017
          - awb no.: [protected]
          - system updated by blue dart was incorrect

          - blue dart as per their system stated that the above awb no. Was delivered to the client on 10th october, 2017 and as per the system they have confirmed the client himself has accepted the courier package. However when the grievance was raised to blue dart and a signed copy of the awb no. Was requested, blue dart then looked into the matter only to realise that the consignment was still with them and they have delivered the same only on 28th october, 2017 after several follow-ups.
          This consignment had the pan card which was required by me urgently for my bank account submission.
          Blue Dart Express customer support has been notified about the posted complaint.
          Blue dart massege me that the product will deliver today(27/10/2017) at my house at 141 shayampur bazar..this product is very importnt and urgent to me..because i have planned to go somewhere else on 28/10/2017 to see the delivery date...but they dont deliver the product today...so it seems very problemetic for me..
          I have not received my package instead a got a message that it was delivered to Deepamala which is not me
          I don't receive my credit card yet. 16 October was the delivery date. When my credit card will be delivere.
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            L
            lokesh balwan
            from Delhi, Delhi
            Oct 29, 2017
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            Address: Gurgaon, Haryana, 122001

            Dear sir my product purchase a paytm for washing machines from delhi selller name KBM . our delviery company 27 oct 2017 this product has delviry promis date but not a delviry today . sir plz my product delviery possible timinmg product details .Waybill No : [protected] Reference No : [protected]
            contat me [protected].
            Blue Dart Express customer support has been notified about the posted complaint.
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              P
              Pawan Kharb
              from Delhi, Delhi
              Oct 29, 2017
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              Address: New Delhi, Delhi, 110073

              My order id from snapdeal is: [protected].

              I had placed a return request from my account to snapdeal, that i had ordered a mobile (Vivo y55s) in gold, but i received black color. I got this product from blue dart situated at kakrola more. I ordered it by named rahul and got invoice of named shampy and the invoice had 4 imei numbers, mine (Black mobile one) was written by ball blue pen and another two is by computer as you see in the image below. It's a great threat to the laws of consumer. (Changing the imei number) the request was received by snapdeal by 7 september 2017 as per the image below too, no one came till now, i got that too that this mobile warranty was started since 1 july 2017 and this product is a clone copy by vivo store. I have contacted to snapdeal as in many ways i can, but there is no response, it is sad to say that i got depressed and the snapdeal's all bad rumors are (I think for now) true.
              Please help me for
              Blue Dart Express customer support has been notified about the posted complaint.
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                S
                Sharmaine Swu
                from Duliagaon, Assam
                Oct 29, 2017
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                Address: Dimapur, Nagaland, 797112
                Website: bluedar.com

                Bluedart people at dimapur lied, rejected delivery of prepaid orders, selling illegally cod orders without my concern.
                Tracking no. [protected]
                Tracking no. [protected]
                Need re attempt,
                Location dimapur
                Need home delivery only.
                Shipment from mi india.
                Bluedart no.1 fraud people.
                Who gave them authority to sell my cod orders when i asked them to hold it till evening the day it reached to the destination city, i suggest mi india to ship only through 'delhivery courier' at least they will attempt to deliver it. Bluedart never do a single attempt to deliver nor a single phone calls.
                Blue Dart Express customer support has been notified about the posted complaint.
                Oct 29, 2017
                Updated by Sharmaine Swu
                Bluedart courier rejected delivery of prepaid orders, also selling illegally cod orders without my concern.
                Tracking no. [protected]
                Tracking no. [protected]
                Need re attempt,
                Deliver this prepaid parcels or i'll not stop commenting at every possible sites including consumer court websites.
                Location dimapur
                Need home delivery only.
                Shipment from mi india.
                Dear sir
                As per the goods of received of document number[protected]
                is going to return on the basis of the over size problem
                In the mean time we have made return from shadnagar blue dart they are not avail to provide the receipt of receiving
                how can we get the reference for further process of our document
                Sir I Have Return This Item
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                  C
                  chintan kakkad
                  from Junagadh, Gujarat
                  Oct 28, 2017
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                  Address: Junagadh, Gujarat, 362001

                  It is really a shameful for us that a company which is having big brand name do this kind of silly mistakes. One of your executive is not attending us and they provide us a message in phone that the premises is closed my awb no is : — [protected] now it will give us a message...

                  "your order from paytm with blue dart awb# [protected] is undelivered as premise closed. To reschedule, please call please call[protected] from 9am-9pm mon-sat."

                  What is this sense less activity even though we all are at home why this message is coming...!! Revert me asap...!!
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    A
                    Avinash Baddul
                    from Allahabad, Uttar Pradesh
                    Oct 28, 2017
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                    Address: Mumbai City, Maharashtra, 400099

                    My name is avinash & my credit card supposed to delivered yesterday Document No:-EV[protected] but it is still not deliver today also as on[protected] . Shipment was return back due to customer is not available. Request you kindly deliver the shipment at earliest.
                    Oct 28, 2017
                    Updated by Avinash Baddul
                    My name is Avinash & my credit card supposed to be delivered yesterday Document No:-EV[protected] but it is still not deliver today also as on[protected] . Shipment was return back due to customer is not available. Request you kindly deliver the shipment at earliest.
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                      J
                      Jayesh Jethwa
                      from Mumbai, Maharashtra
                      Oct 28, 2017
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                      Address: Mumbai City, Maharashtra, 400052

                      Today I have called one of the person from bluedart courier. He is saying the address is unable to find and we will not delivering again. I have a passport and all documents are with same address and we are staying since my birth.

                      Customer care no. And name
                      Prasad Bhogle - [protected]
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        S
                        sbshuvaraj
                        from Noida, Uttar Pradesh
                        Oct 28, 2017
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                        Address: New Delhi, Delhi, 110017
                        Website: www.bluedart.com/index.html

                        I have applied for pan card by filling the form 49a i didn't get any call till today from courier service or concerning the delivery of my pan card (Ayrpb2298q).
                        Immediately with the given airway bill number ([protected]) i checked at buledart website to track out my status, but they have returned to nsdl rtos already on 22 sep 2017. There was no call from blue dart express till date and no one came at my door from blue dart even. I was very much available for those days.
                        Thus, i kindly request you to take this complaint as serious and grant me to have my pan card at the earliest
                        Thanks
                        Alotted pan no: ayrpb2298q
                        Phone number : [protected]
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          A
                          Abhishek Udanshiv
                          from Deulgaon Raja, Maharashtra
                          Oct 28, 2017
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                          I was supposed to receive high confidential documents on 22 oct itself, but yet 7 days now i have not recived it. No number to reach them at all. Customer care number never works. And now im tracking my shipment it roamed around whole city since 7 days but did not notify me yet about my delievry. Recent tracking details read as consignee not available. But i they didnt call me for once or notify about this to me on any medium.
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            soni8588
                            from Nalagarh, Himachal Pradesh
                            Oct 28, 2017
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                            Address: Solan, Himachal Pradesh, 174101

                            My order was booked through amazon and delivery had to be done by bluedart to me but not delivered to me on time and sent back to seller and i tried calling there branch available in baddi himachal pradesh. But they never responded to any call. I personally went to there office and they simply said our phone is not working and we sent back your parcel, as your address is not reachable.
                            Earlier same team has deliver to many courier on same address.
                            When i checked the log of calling, they called me one time, but i have not received any call from them.

                            It is not first time blue dart is working like this...

                            I want they should be penalized for same so that they will learn how to make your customer happy...

                            Order no is [protected]
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Nov 06, 2017
                            Updated by soni8588
                            no action take till from blue dart
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                              dolly mittal
                              from Gonda, Uttar Pradesh
                              Oct 28, 2017
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                              Address: Ajmer, Rajasthan

                              They didn't try to deliver my package and showed in their tracking system is undelivered.
                              They gave excused that we haven't service in your area. if they haven't why Bluedart take packages. Every time i face this same situation. I would not prefer bluedart to anyone now.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                J
                                Jayesh Gajra
                                from Delhi, Delhi
                                Oct 28, 2017
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                                Address: Rajkot, Gujarat, 360311

                                Dear sir/madam,

                                My cover already received at gondal office as on 26-oct-2016 but i have not received the same as of now

                                Here attached snap short which description is holiday since 2 days

                                Today i called at gondal branch and he giving me response for another 2 days wait, i think this is not way of working

                                Snap short also attached for your kind reference

                                Regards
                                Jayesh
                                [protected]
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  ARSHIYA DAYAL
                                  from Jalandhar, Punjab
                                  Oct 28, 2017
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                                  Sir / mam
                                  My order no [protected] from amazon is undelivered to me in ludhiana, punjab
                                  And im not able to reach the customer care number you have provided
                                  Please reschedule the delivery
                                  It was supposed to be delivered yesterday i. E. 27 october but then i got a message that it us undelivered and a customer care no was provided to me which is incorrect please either give me a correct number or reach me through my email or please send my prduct to the address provided
                                  Thankyou!
                                  Arshiya
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    Vikrant kuvlekar
                                    from Modasa, Gujarat
                                    Oct 28, 2017
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                                    Address: Mumbai City, Maharashtra, 400055

                                    I have mistakely apply for membership. I m not at all interested in it. I m unable to pay 599 amount at the time of order. So please cancel it. I request you. Awb# [protected] is my order number.
                                    I just want to cancel my order as fast as possible.
                                    The amount which i have to pay during order receiving, i think that is not right thing. So i don't need it anymore. Please cancel my order sir. Kindly requested.
                                    Thank you
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      Adimadhyam Swamy
                                      from Hyderabad, Telangana
                                      Oct 28, 2017
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                                      Address: 500076
                                      Website: Bluedart

                                      I received a call from bluedart two days back in hyderabad
                                      We couldn't find you at priya enclave nacharam. We came to know that you live in ravindranagar.
                                      I avnswamy said that please come at 5pm since we are out
                                      Bluedart ok please give ravindranagar address
                                      I gave.
                                      Outcome. Item not delivered. Bluedart comment. Addressee not available.
                                      Avnswamy
                                      [protected]
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Oct 28, 2017
                                      Updated by Adimadhyam Swamy
                                      Shipment AW [protected]
                                      BLUEDART boy called me and asked my present address I told him and requested him to deliver at 5pm. Since we were out. He said yes and didn't turn up.

                                      Not delivered even after giving the present delivery address 404 Sudhanva Residency RAVINDRANAGAR
                                      AVNSWAMY
                                      [protected]
                                      Oct 28, 2017
                                      Updated by Adimadhyam Swamy
                                      Bluedart boy called me three days back when i was in office.
                                      He asked me for present address
                                      I gave him my ravindranagar address and requested him to deliver at 5pm
                                      He said ok and didn't deliver.
                                      Previously bluedart was known to its perfection
                                      Now it is not
                                      Pl advice the boy to work for customer satisfaction and bring goodname to bluedart
                                      Avnswamy
                                      [protected]
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                                        Mohd Sohail Ameen
                                        from Jamshedpur, Jharkhand
                                        Oct 27, 2017
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                                        Address: Jaipur, Rajasthan, 302002

                                        With refernce to #AWB [protected], I would like to inform you that I have requested an early delivery of my shipment which contains a credit card and customer care keeps on making false promises and I have not recieved my shipment as per commitment by customer care.

                                        Further I would like to bring to your kind notice customer care even said they have prioritise my shipment and will be delivering it on urgent basis.

                                        Its really sad a reputed company is making false promises and not fulfilling their commitments.

                                        So i request you to kindly look into this matter as your customer care is not taking customer seriously.

                                        Thanks
                                        Blue Dart Express customer support has been notified about the posted complaint.
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