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Blue Dart Express Complaints & Reviews

www.bluedart.com

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Updated: Dec 22, 2025

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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Address: 500028

Website: Blue dart.com

Hi urgent critical help

As per the mail below i still did not receive my product...
I will complain now to higher authority as somebody name instead of me. Mr sadiq has received the shipement from samsung wireless charger
Please treat this mail as top priority and resolve it.
My air bill no.[protected]
My mobile number. [protected]
Reference no bmrrig [protected].
Asap please resolve problem..
My address :9_4_77/a/95 alhasnath colony tolichowki
Landmark:saheli showroom

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Oct 16, 2017

Rajarama nayak's response Courier not received.

Oct 22, 2017

Updated by affu affi BlueDart send my product to wrong person. Please Resolve my problem asap...

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Rajarama nayak

from Kayankulam, Kerala

Oct 23, 2017

Sir I haven't received courier which has been delivered on 3/10.
Way bill no [protected].
Most urgent.

Thanks.
Rajarama

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I ordered one item through paytm, which picked up by blue dart and expected date of delivery was 20 Oct 17. BT still I didn't get the item.
Courrier tracking id is [protected].
And my address pin is 422207.

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Address: 751013

My son is studying at ximb bhubaneswar. On the occassion of bhaifota his sister planned to send him some gift items. I approached to bluedart at ekdalia park outlet in kolkata on 18th october and was told that the consignment will be positively received by the addressee by friday 20th october at bhubaneswar address. But till today afternoon (21st) it was not delivered. It contains some confectioneries which was sent by sister to brother on bhaifota occassion. If it doesn't reach in time it will be obviously of no value. This incidence will definitely have impact on the people's trust on blue dart courier. Please take necessary steps for this failure.
Consignment no. -[protected]

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bagga dunali

from Pathankot, Punjab

Oct 23, 2017

Your delivery boys uneducated they didn’t find the address even very simple address
i cant receive my parcel since a week because of your dull delivery boys

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Address: Jhajjar, Haryana, 124106

Waybill no : [protected]reference no :[protected]
Pickup date 16 oct 2017
From mumbai
To jhajjar (Haryana)
Status returned to origin at shipper's request
New waybill no [protected]
Immediately with the given airway bill number i checked at buledart website to track out my status, but they have returned to nsdl rtos already on 16 oct 2017. There was no call from blue dart express till date and no one came at my door from blue dart even. I was very much available for those days.

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Address: Nashik, Maharashtra, 422006

Dear sir my parcel I'd AWB# [protected] is I m still not received your courier office return my parcel but my pin code is correct & I was already contact your branch in today morning they told u r parcel deliver in evening at your home but I m still not received so I track my parcel they show me parcel is return pls deliver my parcel in next 2- 3 day pls my address is correct no any parson contact your side

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Address: Chennai, Tamil Nadu, 600037

My courier [protected] out for delivery. By morning 10.00, they have not called me and also i am in the house for the whole to get this courier, they have updated the status as premises closed. Very poor response from customer care as well. This courier is bank related product. Which required very urgent. They are saying cooly will be delivered tomorrow.

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Address: Kolkata, West Bengal

With reference to waybill no. [protected] the concerned parcel received by you b. T. Road service location but still not delivered. It is o. K. But they loading in your tracking details that "attempted delivery". But they never phoned me, and came to deliver the product.
Please note: concernedway bill no. [protected] the concerned parcel consist my citi bank credit card kindly do the needfull...

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Address: Faridkot, Punjab, 151204

My pan card no. Dcdpr0248k despatched by nsdl through blue dart waybill no. [protected] on dated 6.10.17. While tracking the said waybill no. At blue dart' website, it showing delivered on 13.10.17. But i have not received it yet. Please inquire the matter and do needful. The blue dart company is not doing its duty proper. Who is responsible for the misuse of my above pancard. Register the case against blue dart for updating the wrong information and not giving the true services. It should be black listed.
Please do needful.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Oct 27, 2017

Inconvenience caused is highly regretted. Kindly provide us with your PROPER 15 digit Acknowledgement number to check the status.

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Address: Krishnagiri, Tamil Nadu, 635109

Website: blue dart

I hasn't receive my bank courier but it has received in blue dart express it already 12 days not recieved very very worst service very bad service the officers are talking very harsh words they were not responding properly who were in the collecting counter they were telling the next day you will receive but still not receive 09/10/2017-20/10/17 my way no is [protected]

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Address: Kolkata, West Bengal, 700102

The shipment arrive in 17th October but the shipment is not deliver to me. I checked my delivery status every time I saw the item is out for delivery. But it's not come to me this item is a credit card and it's official need to me. Bez o[censored]r responsible behaviour I should go to the consumer cort on Monday.
Thank you.

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Address: Udupi, Karnataka, 576101

With reference to waybill no. The concerned parcel received by your manipal branch on 19th, but still not delivered. It is o. K. But they loading in your tracking details that "attempted delivery". But they never phoned me, and came to deliver the product.
Please note: concernedway bill no. [protected]. The concerned parcel consist a lg a c. Kindly do the needfull.

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Address: Mumbai City, Maharashtra, 400070

Blue dart company is courier company & thier utmost duty to safely deliver the items to consignee. But blue dart personal forgotten this moto. Thier delivery boy not able to wait for 5mins for consignee to deliver the item. After sucess of blue dart in market, blue dart had forgotten their moto & not training their person. Thatswhy they not even to bother to deliver the items. They use their rights in wrong way by witing consignee rejected to except the delivery. And company even didnt bother to confirm the same by phone or email. Today's blue dart working without communication. So request all the people do not use blue dart for sending your items. It is not safe & no gaurantee for delivery.

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Delivery boy called me i was not in my house i mentioned to delivery boy that bludart will deliver that on next day. He agreed. Next day i did not get the delivery. Then i check in tracking. It is showing undelivered with every day status. After that i did not get a second call. Also tried to contact bludart many times and also sent mail to them. No response from them. Unable to contact blue dart.

Very very poor poor poor service. Do not use bludart for personal courier.in first attempt shipment is not delivered. Then it will be not delivered in any cost.

Somnat saha

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

Website: NA

Sir mera waybill no - [protected] hai Jo ki 13/10/2017 ko dispatch ho gya hai aapke employee needs kisi Sandeep name ke anjaan aadmi ko mera pan card debt diya hai Jo mujhe nhi mila mujhe mera pan card chahiye Monday tak kaise bhi karo mujhe nhi pta mujhe mera pan card chahiye...

Oct 19, 2017

Updated by Netikkumar Sir aapka employee addressee ko phone nahi karta pan card kisi ko bhi de jata hai jisse addressee ko bahut paresani ka samna karna pasta hai

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Address: Ernakulam, Kerala, 682038

We neogen food & animal security (India) pvt. Ltd., cochin had send an urgent envelope to below gundur address of coca-cola on 14.10.17 after confirming the blue dart service to this location. Though the same had to be delivered on tuesday, it is not yet delivered and tracking report shows "out of delivery area" now. We therefore request you to kindly take up this matter and do the needful on urgent basis. Tracking no.[protected]

M/s. Hindustan coca-cola beverages pvt. Ltd.
Atmakuru plant, atmakuru village, mangalagiri mandal, gundur dist.,
Guntur, atmakuru (V) - 522503, 37 andhra pradesh.

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Address: Hyderabad, Andhra Pradesh, 500060

Sbi credit card is dispatched from malakpet branch at 17:03 the delivery person has submitted reason for not delivery that the customers address as shifted at 17:05
With in 2 min how can they clarify that we are shifted to another adresss
I want to know the reason
Ref No:- EV[protected].

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Oct 18, 2017

Updated by N.S. Patil I want to card today

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Address: Khordha, Odisha, 751024

Website: www.bluedart.com

I have a courier being delivered by blue dart dhl with a waybill number : [protected].
Which was a birthday present and was supposed to be delivered on 17-oct-2017 and even the blue dart site also says the package is out for delivery on 17-oct-2017 itself. Now today is 18-oct-2017, 12:45 p. M and still no contact from anyone of blue dart.
I have tried too many contacts (Kharbel nagar, chandrasekharpur) of blue dart in bhubaneswar and none of them could give me any info about the timing of delivery.
I am surprised to see that blue dart site does not provide any contact information ever regarding the delivery person.
Is this how a reputed organisation works.

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Sayyad Adil

from Chennai, Tamil Nadu

Oct 19, 2017

Ur service is not properly work in our place
Nd no delivery in on time product dis problem rept In no of time

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Address: Indore, Madhya Pradesh

This courier company must be completely ousted from india as it is pathetic in service and costing huge time and money to the customers without giving proper services. My card was shipped on 26th sept, next day it arrived at the main office but the delivery guy will always post in the tracking status as address un-locatable/wrong pin-code/consignee not available. On calling customer care, they will repeat the same status without any other help on the delivery. We are fed-up. Why can't these banks opt out the bluedart and send through most trusted speedpost services or pressure the bluedart to comply and behave responsible.

Wake up man! We need only good services.

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Oct 13, 2017

vfaizan420's response My credit card has not been delivered but the authority of the BANK has been telling its been delivered to me .
your blue dart guy had called before 15 days but when i called him he is saying wrong number.
plz solve my issue or else ill file an FIR against ur company ASAP.

Oct 13, 2017

vfaizan420's response My credit card has not been delivered but the authority of the BANK has been telling its been delivered to me .
your blue dart guy had called before 15 days but when i called him he is saying wrong number.
plz solve my issue or else ill file an FIR against ur company ASAP.

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vfaizan420

from Bengaluru, Karnataka

Oct 19, 2017

My credit card has not been delivered but the authority of the BANK has been telling its been delivered to me .
your blue dart guy had called before 15 days but when i called him he is saying wrong number.
plz solve my issue or else ill file an FIR against ur company ASAP.

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Address: 461111

My package could not delivered to me they said i will not give it to you courier boy said i reseal this package in my package redmi 4a is available i am from itarsi 461111 please contact with bluedart service itarsi pin code is 461111 and said for giving me my package my package name is ritik please and deliver boy who is not giving my package to me his name is aman jaiswal

Thanks you

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Despite explaining the situation and requesting the customer care guy, my credit card has not yet been delivered to me which ideally i should have received on 17.10.17. Now I have lost the offer on the things that i planned to purchase online. Bluedart service is extremely poor.

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