Blue Dart Express Complaints & Reviews

I am supposed to receive my courier from axis bank at 12th october 2017, i called bluedart before they could call me and gave my cell phone number and an alternate phone number too, it is supposed to be delivered to my office address in ambattur industrial estate but for the last 2 days i am calling bluedart they are giving any update on this and when i checked online with reference # [protected] on 12th october 2017 it says that cosignee not available, no one attempted to deliver it, i didn't even get a call from anyone regarding this courier, i called in the same day and gave them my employee id and company name, again on 13th (Today) i checked online it says that "shipment out for delivery" but i haven't received it yet. I will be taking this issue seriously if i don't get the courier by today, it is not fair on bluedart part having people blindly mentioning as"cosginee not available"when they didn't even attempt to deliver.

This complaint is regarding bluedart courior dharamsala because they are the worst courior company i have ever seen. Then dont delivers the courior on time, nither they call and intimate than the courier has arrived and nor they deliver the courior at door step even in door step delivery option selected. So kindly take a strict decision against the dharamsala branch or either shut off this branch because other courier companies are doing well in this area.

Regard
Arpit choudhary
Choudharyarpit.[protected]@gmail.com
[protected]

I have a very high regard for the blue dart before this incident. I thought a very professional people and educated people are working in this.

Your delivery boy asked me to come there or here based on his convenience and misbehaved by threatening me that he would not give the credit card. You may collect at the office. Meanwhile, it will go back. He did not inform me previously and asked how i am not in the address? His name is raju from visakhapatnam. My number is [protected].

Our consignment was dispatched from neemuch (Awb no. [protected]) to guwahati via bluedart on high priority as this is an extremely critical consignment to serve an important client. We went ahead with bluedart even though it is expensive as this was highly suggested to get our consignment delivered on time, we were told it would take 4-5 days.

It was dispatched on the 4th of october and has not been delivered yet, and it is the 13th october today. The customer care number does not work and the responses on email are vague and incorrect. Yesterday, we received email communication that it would be delivered today and today it has still not been connected forward to guwahati from 'ccu - bda' (Kolkata).

Due to the unwarranted delay caused by bluedart, it seems we will have to bear significant losses if goods are not delivered today. Even if goods are delivered today, we will still be bearing high costs as these goods will now need to be sent by air cargo to our client from us instead of any other mode of shipping.

This is after 5 days of trying to follow-up and understand what is causing the delay. Due to the delay, we've already been put in a very tough spot as we have already paid for and received the other components of the order we need to fulfil for the client.

I hope this complaint helps fast-track the consignment for urgent delivery today.

Its being a very bad experience with blue dart kukatpally hyderabad i have to recieve my credit card on 10/10/2017 (Aws - [protected]) but i didnot get any call or no one came to my home i was at home and they mentioned that my premisces were closed and didnot deliver it and to enquire that i called kukkatpally number [protected] around 9:45 am on 12/10/17 they cut my call number of times and when i went to their office on of the receptionist spoke that they dont call customers for first 2 times they go for delivery and he says that they are having lot of deliverys which meanse my problem donot matter to him having 1000 customers doesnot matter but having satisfied customers matters alot for growth of any organization,

I heartfull thank the guy who delivered me my credit card today 12/10/2017
Pragathi nagar he was really polite despite of the language barrier

Very poor customer service. V r not receiving call from courier person instead receiving call from toll free number.. If customer is not available there is no way to communicate with courier person.. Sathyamangalam courier in charge is also irresponsible.. Making ten mobile calls to know the status still no responsible answer he s saying i m not available in office until 12 pm also..

I got call on 09.10.2017 from blue dart rajkot that your courier from axis bank is with us and within today we will deliver it, but that day it was not delivered till today so i call him several time but he didnot pick my call till date i also attached screen shot of it. More of it they update some unfair reasons on tracking site. Do needful for it

Delivery no. [protected].
I was expecting my parcel from axis bank 3 days before from today. I called trimbak road, nashik office and requested to deliver my parcel & i got an answer that it will be delivered to me next day but i didn't get it. So i went myself to the office to collect my parcel as i told your guy to please collect from here, then the desk guy gave me some irrelevant reason and told me to go home and assured me that tomorrow i will definitely get my parcel delivered. But no use. My parcel didn't come. So again today (12/10/2017) i went to the office to collect my parcel and desk person was like "who are you?". Fortunately i received my 'important' document by myself.
Government post office works better than bluedart i must say.
I can understand the work load and odd-even weather change, parcel gets delay. But how much can customer bear. Bluedart has given me so unsatisfactory service this time. This is not done.
Bluedart just lost one loyal customer!

I am Chandra Shekhar from Mangalgiri(A.P). I have been buying some goods online. These items are coming through our service. There are difficulties coming to us from our service center in Mangalgiri. On the 12th, the boys who are delivering the phone call us to come to our center and take your parcel. If we ask him, we do not have a vehicle right now and we will be getting loading in 2 days. The delivery that we were waiting for was very disappointing, the delivery boy's disappointment. This is not the first time ... so I am complaining. In August, the card came from Bajaj Company. It did not deliver the delivery immediately. The phone had to be taken back again, but not the delivery. The card was received by me after 10 days to get that card. It is 10 days to understand what service center in Mangalgiri can work. The overall performance of the Blue Dart Service Center in Mangalgiri is not very good. I want you to come and take part in the process of asking me to take action on them.

Thus
Chandrasekhar
This is ID: [protected]

Parcels come to address properly but did, nt delivered properly. They didnt inform us the delivery time. They come to location and inform us. Then they return the parcels. But the parcels important for us. They told me the parcels are weight. But the parcels are easy to lifted parcels. They didnt work properly. We also pay delivery charges. But they dont delivery the parcels.

Dear sir,
I had ordered a parcel of rs 299 from amazon, it was no longer useful for me so i told delivery boy today to return it.in my office he insults me talking in front of my colleagues and customer that if you people don't want the parcel then why you ordered it amd now where i keep this parcel i have no place on my activa with aggressive and loud voice he told me this i just ask his company name and his name and told him that to return any order is in my right and noe i will talk to yoir management and company. This was the first person who talk me like this while returning the parcel. I just want you to take proper action against him his name is mr. Amrit and my way bill no is waybill no : [protected].

My waybill no. Is [protected] for this they haven't attend to deliver my product at my place and they had mention it as my place got locked, the day which they have mentioned (11/10/17) that whole day i was in that place only, and next to that day i opted for 1pm to 4pm delivery slot and they didn't deliver my product in the selected slot and again they are asking me to wait for some more time at my place. Bloody blue dart is very sick in providing services.

Very very bad services blue dart
he cannot delivered any shipment on time and without any reason create ADDRESS issue and dont try to call customers its very bad services
check my shipment way bill no .[protected] its pending last 1 month

My order from shein was dispatched through blue dart awb# [protected] was to be delivered by 12-oct-17. Amount payable is rs 1729. But through tracking source i came to know that shipment is redirected to the same hub and i didn't get my delivery. Your shipment leaved my district and went further. I want my delivery to be given to me as soon as possible. Please inquire about why the shipment again gone on the same route.
Thank you. Your kind attention is needed.
Contact number:[protected]

My pan card has been dispatched on 11-sep-2017 by blue dart express ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 21-sep-2017. But i haven't received any call or message from courier person finally they returned my shipment to origin. How can i get my shipment again.

My pan number bktpn4175k
Acknowledgment number : [protected]
Name : srinivasan nivasakarthik
Category : individual

Hello blue dart this is the first time this has happened and i must say i feel so disgusted because of the way your delivery executive treated me. Let me tell you what happened he called me and told me to tell my address so i did then he got lost and started ranting about how i should come and pick it up "it's your order not mine" and all sorts of abusive behaviour finally when he did come to my home he told me to come outside and pick it up as he did not want to get up off his bike. I had to listen because i really needed the parcel. Please for god's sake do something about this man. He is giving you a bad name. I have his details.
Md rafiuddin ([protected])

Hi
It is very bad experience i have facing with your bludart service. From last two days my parcel is held within your indore office and till it is not delivered to me. This parcel is very important to me and my banking activities is completely stopped. I trying to call your courier office but no one picked up the phone. Also try to contact your customers service deck but no any response. It's very bad not expecting from bluedart.
My way bill number is [protected].
Kindly request you please help me out to resolving the issue.

Dear sir
I m saddam husain, my courier no is awb[protected], your courier boy is refused to come to my address. He called n told me to meet him outside of my actual address. When i m requested him to come to my home address which is given in courier but he refused and told me if i came to his place he will gave me courier in 2 min and if i couldn't came he will give after 4 hrs.
I want to raise a complaint against him his mob no is [protected]

My pick up was assigned by bluedart courier service on 28th sept but after waiting 14 days no one came for pick up. They cancelled my pick up two times and blamed me for this. I scheduled my pick up for third time but nothing happened. I complained about this to customer care but they told me to drop off the product myself and hung up on me, didn't even listen to my complain. My local bluedart office person told me that there is no one available in his office for pick up and told me that you can go and complain but nothing will happen. I want to complain against the bad courtesy of staff members and their irresponsible behaviour. Their customer service team is goods for nothing.

Hi this was showing that it will be delivery on 11/10/2017 but now its showing
I need it urgent how o make it hurry
Location details date time *
Waybill no : [protected]
Mumbai hub load on hold;space constraint-comml flt 11-oct-2017 15:12
Mumbai hub load on hold;space constraint-comml flt 11-oct-2017 08:53
Mumbai hub shipment further connected 11-oct-2017 08:12
Mumbai hub shipment arrived 11-oct-2017 02:58br...