Blue Dart Express Complaints & Reviews

Dear sir
Please send my pan card to me at my address my acknowledgement no. [protected]
My awb no. [protected]

If it is returned to mumbai then how can i get my pan card so please make a way to get the pan card without filling form again. U can contact on my mob. No. For any discussion to help me.

My self alok senthiya
My mob. No. [protected]

Consignment not delivered on time.
Hi team,

The above consignment supposed to deliver on 5th and till now it is not delivered. It is mentioned that the consignee refused to accept. This is a wrong comment, no one came to my home. I have received one call 6th, due to network problem i couldn't hear anything and the next day i have informed the customer care the same and she told me will saturday will deliver. Till evening i didn't receive the call waited home for the courier and no one turned up and evening i called again customer care, she told me that he is busy today will deliver on monday. Today monday 9th october, i didn't receive any call from blue dart and no one came home to deliver the courier. I checked now the status online again it shows "consignee refused to accept". We don't know the reason why giving wrong update in the website.

I request you to check this and deliver the courier to my address

Thanks and regards
Sivaraman

Hi,

My credit card is on hold by the blue dart from last 5 days.
Awb [protected].

Location details date time *
Waybill no : [protected]
Viman nagar undelivered shipment held at location 09-oct-2017 08:58

On the courier package my office address is mentioned. (Commerzone, yerwada, pune)
The delivery person came to other branch of my office (I. E. Kalyani nagar, pune) and i told him that you are on wrong address and please come to my correct office address (Yerwada, pune) which is not very far from kalyani nagar. He told that yerwada dont come under his area of service, other person will deliver it.

Now my credit card is on kept on hold from last 5 days. I don't know why it has been kept on hold.
Tried to call many times to the office but no one even pick the call.

Can you please register my complaint of such a delayed and pathetic service.

My parcel was suppose to arrive on monday 09/10/2017 but due to the error in the mobile number submitted i sent my representative to their distribution center to pick up the parcel. The blue dart guy asked for a consent and identification as a procedure. I asked him if i could mail him all the details as due to bad weather no other cyber cafe was open. He didn't listen to any request and denied the email address where i could have emailed my consent along with my identity card. Made my person wait for the supervisor who never showed up till the closing time.
I tried calling before sending my person to their customer care where there was no response.

After two hours of calls i decided to send my person to pick the delivery and their was such response.

Blue dart is considered one of the best services in india but its the worst. People did not cooperate as the situation could have been solved with little attention and understanding. I have a show to attend with no garments to present.

My tracking number is [protected], and the product is theobroma brownies which was to be sent on 7th october 2017, and i had called up today to the customer care who had promised me that it will be delivered today. I am very annoyed by such delayed services of yours, specially when it is a food item an utmost care must have been taken.

Regards,
Shruthi pillai,
+91 [protected]

A lens purchased from lenscart tracked by no.[protected] by blue dart express ia not received at the address given till now. Contacted your office at harippad, kerala and they told that it was delivered already but didn't received the same eiher from your office or at delivery place.
Regards
Samuel k.
Kalleliputhanpurayil house
Karichal, harippad
[protected]
[protected]@gmail.com

Shipment not delivered at given address. Delivery boy is lying that he visited the given address & we have shifted from the given address. Whereas we are parmanent residents at the given address. There is no way to contact blue dart. There helpline numbers are not reachable or not pickef by them. We request though this module to pleasr deliver our shipment at given address immediately. And also take stern action against the delivery boy for wilfully not delivering the shipment.

Horrible service from blue dart. I will be available for the same address but i was outside they won't handover to my staff and the change there status c nee for way bill no [protected]. When i call the nearest store nobody pick my call. Such a worst service never seen before. I would like to inform you first off all change your staff. Every time getting busy on another call and nobody pick my called.

Blue Dart is the worst courier service that i have ever come across. There is no response on the customer service end . The product is not yet delivered to me and there is no way i can contact through. Simply the worst service that i have ever received.

Dear sir
My name is sonu my address is 389350
My first pick up on 06 oct from halol.
The id is [protected] is ok.

The duplicate id is [protected] how can i give you 1 product in to time

Please check the problem and tell to flipcart because without your conformition they not send me a replaceme

Thank you sir

I ahve not receives my shipment and was asked to contact on a toll free number. When i contacted they couldn't see the below Waybill number in their system

Reference number:[protected]
Waybill no:[protected]

Please let me know when will i receive the shipment

Hi, i am expected to get a document from citi bank on saturday (7/10/2017). Prakash from gachibowli centre called me in the morning and asked me whether its right time to deliver the courier. Since i dont know about their specific rules and regulations, though i was not in home, i responded yes so that someone in my home can collect the parcel.
(Mistake 1: not giving proper information to customers)

Courier boy (Syed) came to my home and i sent my brother to pick up the courier. He rejected to hand it to my brother and told him very politely about the situation not not giving it. (Appreciated syed).

But when i called prakash to ask him to sort the situation. He responded in very rash manner and used very rude language. He started taunting me that i'm not aware of rules and regualations. Which is completely against the customer service.

I really dont understand how so incompetent people like prakash would allow to sit in such position. Very bad experience and i'm going to complaint the same to citi bank. He don't even know how to behave with customers that a courier boy knows.

I got a msg from bluedart that we tried to contact you but you were not contactable, in reality they only did one at my office address i told them visit at my home but they never did instead bluedart told to contact, i tried but pathetic services are not at all user friendly your contact no. Didn't work. Your 24 hours line don't pick where should i contact its been 2 weeks
Kindly provide my delivery at my home.

Way bill no is -[protected]

The above product is reached the destination on 5th but the local blue dart office is refusing the home delivery as mentioning they dont provide the home delivery in moga.

This response is not expected from a organization like blue dart.

Please provide the delivery asap.
Address is -
Dr. Ranjit singh
176 pink city,
Near kingdom hotel
Moga, 142001

My awb no. Is [protected]. It is painful to inform you that i have not received packet till now as on 09.10.2017. But in tracking first shows that courier is delivered. Who delivered my packet. Packet contains important document. I am not received. Please check who wrong person delivered my packet and return it to me after collecting that wrong person. How your staff delivered courier wrong person. My contact number [protected], [protected]...

Jain mittal & associates

Please deliver AWB[protected] and AWB[protected] both courier to this address:
Reckitt Benckiser India Limited
#176, Sipcot Industrial Area,
Hosur - 635126, Tamil nadu.
Contact no.[protected].

Way bill [protected] r my product from 22 sep 2017 on tracking shown out for delivey and then show premises closed and delivery agent dont give a single mobile call too please take strict action for it immediately and try to deliver my product as soon as possible...

Jain mittal Chaudhary & Associates
Contact no [protected], [protected]

I am trying to call since morning each and every Number, but I haven't got any Response.Like-Customer Service - -[protected]
Location -No:-[protected]/[protected]
Courier boy No:-[protected].
Because I need to that document Urgently.
Please do something so I could take my courier as soon as possible.
Thank you

Hi

The credit card from SBI package sent to me was received by Blue dartTrivandrum office and they never contacted me or try to deliver to my address and now the package is sent back. It has happened to me once earlier also. Kindly requesting to take necessary action in order to avoid inconvenience to customers.

Regards

Satheesh

I had a shipment with waybill no : [protected] and i am really very disappointed with bluedart's service specially their staff's behavior, first of all they don't deliver the product in time and update wrong info as "consignee's address unlocatable/landmark needed". What the hell, are these delivery boys illiterate or what, as the address was crisp and clear, second i went to collect the shipment myself on 30th sep 2017 to your hadapsar service center (Pune) and the fellow sitting on the counter misbehaved when i asked to hand over the package (A credit card) as i have personally come to collect it and he said bring me an authority letter from the bank and i will give it to you in person. What a shame, when the person is standing right in front of them still they denied giving me my own parcel on the contrary their delivery boy was ready to leave the package at my office address even when i was not there in office.. And finally even when i rescheduled the delivery for thursday and told the same to the delivery boy still he came on tuesday and to my surprise handed the package to my mom without any verification and left. These people should seriously behave professional and should stop harassing the customers..
Warm regards,
Ashish,
Pune (Maharashtra)