Claimed

Blue Dart Express Complaints & Reviews

1
Updated: Dec 22, 2025
Complaints 10559
Resolved
942
Unresolved
9617
Contacts

File a complaint to Blue Dart Express

Having problems with Blue Dart Express?

File a complaint and get it resolved by Blue Dart Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Blue Dart Express reviews & complaints page 368

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
gkjonty
from Kolkata, West Bengal
Oct 9, 2017
Report
Copy

Address: Kolkata, West Bengal, 700032

Blue Dart is the worst courier service that i have ever come across. There is no response on the customer service end . The product is not yet delivered to me and there is no way i can contact through. Simply the worst service that i have ever received.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sonu9898
    from Surat, Gujarat
    Oct 9, 2017
    Report
    Copy

    Address: Panchmahal, Gujarat, 389350

    Dear sir
    My name is sonu my address is 389350
    My first pick up on 06 oct from halol.
    The id is [protected] is ok.

    The duplicate id is [protected] how can i give you 1 product in to time

    Please check the problem and tell to flipcart because without your conformition they not send me a replaceme

    Thank you sir
    +1 photos
    Blue Dart Express customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Surbahi
      from Pune, Maharashtra
      Oct 9, 2017
      Report
      Copy

      Address: Pune, Maharashtra, 441028

      I ahve not receives my shipment and was asked to contact on a toll free number. When i contacted they couldn't see the below Waybill number in their system

      Reference number:[protected]
      Waybill no:[protected]

      Please let me know when will i receive the shipment
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Shaq Khaleel
        Oct 9, 2017
        Report
        Copy

        Address: Hyderabad, Andhra Pradesh, 500032
        Website: BLUEDART GACHIBOWLI

        Hi, i am expected to get a document from citi bank on saturday (7/10/2017). Prakash from gachibowli centre called me in the morning and asked me whether its right time to deliver the courier. Since i dont know about their specific rules and regulations, though i was not in home, i responded yes so that someone in my home can collect the parcel.
        (Mistake 1: not giving proper information to customers)

        Courier boy (Syed) came to my home and i sent my brother to pick up the courier. He rejected to hand it to my brother and told him very politely about the situation not not giving it. (Appreciated syed).

        But when i called prakash to ask him to sort the situation. He responded in very rash manner and used very rude language. He started taunting me that i'm not aware of rules and regualations. Which is completely against the customer service.

        I really dont understand how so incompetent people like prakash would allow to sit in such position. Very bad experience and i'm going to complaint the same to citi bank. He don't even know how to behave with customers that a courier boy knows.
        Blue Dart Express customer support has been notified about the posted complaint.
        Address not found was reason given for not delivering the parcel. Guy visited on the same address for a same parcel did not handover it to family member and this reason given for 2nd attempt.
        Not at all acceptable reason.
        28 sep 2017 parsal recived blue dart companny but not send customer 3 oct 2017 and call delivery boy 28 sep 2017 ur parsal is coming so collect u
        Helpful
        Found this helpful?
        2 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          L
          Loveanshu Sharma
          from Noida, Uttar Pradesh
          Oct 9, 2017
          Report
          Copy

          Address: New Delhi, Delhi, 110008
          Website: Bluedart

          I got a msg from bluedart that we tried to contact you but you were not contactable, in reality they only did one at my office address i told them visit at my home but they never did instead bluedart told to contact, i tried but pathetic services are not at all user friendly your contact no. Didn't work. Your 24 hours line don't pick where should i contact its been 2 weeks
          Kindly provide my delivery at my home.
          +2 photos
          Blue Dart Express customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Aman Khinda
            from Pune, Maharashtra
            Oct 9, 2017
            Report
            Copy

            Address: Moga, Punjab, 142001

            Way bill no is -[protected]

            The above product is reached the destination on 5th but the local blue dart office is refusing the home delivery as mentioning they dont provide the home delivery in moga.

            This response is not expected from a organization like blue dart.

            Please provide the delivery asap.
            Address is -
            Dr. Ranjit singh
            176 pink city,
            Near kingdom hotel
            Moga, 142001
            Blue Dart Express customer support has been notified about the posted complaint.
            Not delivering from 10 days.

            product is not delivering - Comment #2877368 - Image #0
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              from Mohali, Punjab
              Oct 9, 2017
              Report
              Copy

              Address: New Delhi, Delhi, 110007
              Website: ww.bluedart.com

              My awb no. Is [protected]. It is painful to inform you that i have not received packet till now as on 09.10.2017. But in tracking first shows that courier is delivered. Who delivered my packet. Packet contains important document. I am not received. Please check who wrong person delivered my packet and return it to me after collecting that wrong person. How your staff delivered courier wrong person. My contact number [protected], [protected]...

              Jain mittal & associates
              Blue Dart Express customer support has been notified about the posted complaint.
              Oct 09, 2017
              Updated by [email protected]
              My awb no. Is [protected]. It is painful to inform you that i have not received packet till now as on 09.10.2017. But in tracking first shows that Courier is delivered. Who delivered my packet. Packet contains important document. I am not received. Please check who wrong person delivered my packet and return it to me after collecting that wrong person. How your staff delivered courier wrong person. My contact number [protected], [protected]...
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Ashwini. R
                from Puttur, Karnataka
                Oct 9, 2017
                Report
                Copy

                Address: Krishnagiri, Tamil Nadu

                Please deliver AWB[protected] and AWB[protected] both courier to this address:
                Reckitt Benckiser India Limited
                #176, Sipcot Industrial Area,
                Hosur - 635126, Tamil nadu.
                Contact no.[protected].
                Oct 09, 2017
                Updated by Ashwini. R
                Waybill: AWB[protected]
                Way Bill No-[protected] not reached to home and telling sending massages to me undelivered due to not available very worst courier services in India every time same problem
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  from Mohali, Punjab
                  Oct 9, 2017
                  Report
                  Copy

                  Address: New Delhi, Delhi, 110007
                  Website: www.bluedart.com

                  Way bill [protected] r my product from 22 sep 2017 on tracking shown out for delivey and then show premises closed and delivery agent dont give a single mobile call too please take strict action for it immediately and try to deliver my product as soon as possible...

                  Jain mittal Chaudhary & Associates
                  Contact no [protected], [protected]
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    U
                    ukantkumar
                    from Bengaluru, Karnataka
                    Oct 9, 2017
                    Report
                    Copy

                    Address: 560037

                    I am trying to call since morning each and every Number, but I haven't got any Response.Like-Customer Service - -[protected]
                    Location -No:-[protected]/[protected]
                    Courier boy No:-[protected].
                    Because I need to that document Urgently.
                    Please do something so I could take my courier as soon as possible.
                    Thank you
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      raghavnair
                      from Mumbai, Maharashtra
                      Oct 9, 2017
                      Report
                      Copy

                      Address: Thiruvananthapuram, Kerala, 695003

                      Hi

                      The credit card from SBI package sent to me was received by Blue dartTrivandrum office and they never contacted me or try to deliver to my address and now the package is sent back. It has happened to me once earlier also. Kindly requesting to take necessary action in order to avoid inconvenience to customers.

                      Regards

                      Satheesh
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Mahulikar
                        from Pune, Maharashtra
                        Oct 9, 2017
                        Report
                        Copy

                        Address: 411028

                        I had a shipment with waybill no : [protected] and i am really very disappointed with bluedart's service specially their staff's behavior, first of all they don't deliver the product in time and update wrong info as "consignee's address unlocatable/landmark needed". What the hell, are these delivery boys illiterate or what, as the address was crisp and clear, second i went to collect the shipment myself on 30th sep 2017 to your hadapsar service center (Pune) and the fellow sitting on the counter misbehaved when i asked to hand over the package (A credit card) as i have personally come to collect it and he said bring me an authority letter from the bank and i will give it to you in person. What a shame, when the person is standing right in front of them still they denied giving me my own parcel on the contrary their delivery boy was ready to leave the package at my office address even when i was not there in office.. And finally even when i rescheduled the delivery for thursday and told the same to the delivery boy still he came on tuesday and to my surprise handed the package to my mom without any verification and left. These people should seriously behave professional and should stop harassing the customers..
                        Warm regards,
                        Ashish,
                        Pune (Maharashtra)
                        Blue Dart Express customer support has been notified about the posted complaint.
                        This is my AWB number [protected], Still now showing In transit, We want this consignment very very urgent, Kindly arrange delivery immediate,
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          T
                          Tushar Patodia
                          from Kolkata, West Bengal
                          Oct 8, 2017
                          Report
                          Copy

                          Address: Kolkata, West Bengal
                          Website: www.bluedart.com

                          I ordered my specs in lenskart... The man there told me that i will be getting that within a week. Saturday 7/10/2017 was the date of delivery given by blue dart according to tracking system. I was waiting for that courier but at 8:15 pm, a message was sent to me by blue dart mentioning that "shipments failed because consignee was not available". I am writing this complaint because no call came to me and i was at home that whole day and no one came... How can u say that i m not available... It is the worst courier service.
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Tracking Number:[protected]
                          My package was missed delivery in the mentioned address.I inquired about the package in your Aluva office.They told me that the package returned to Delhi.Please resent the package to me ass soon as possible.Please do the needful.
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Rebelicious
                            from Bengaluru, Karnataka
                            Oct 8, 2017
                            Report
                            Copy

                            Address: Bangalore, Karnataka, 560076

                            This person called me from [protected] who was a blue dart delivery person.
                            My order was paid.. But i wasnt getting proper updates regarding the product status he called me at 4:16 n i was like 500mtrs away from my place as i had gone to buy something.. I told him bhaiya m near the main road can you cm here n give the courier he started talking roughly n denied he cannot come anywhere else the given address.. And he started confusing me that he will leave my parcel with some neighbor idk who.. I said please don't i m coming back just wait for 5mins..
                            While returning when m calling him up he has blocked my other number (Jio) i din have balance in my order listed number.. I called him so many times he din pick whn i reached i told kya bhaiya m calling u have blocked my number.. He started acting very rude and started shouting and then he is telling me to talk in kannada... When i said i understand but can't speak he started speaking random abusive words in kannada and started bringing out south indian n north indian issue.. N started following me back.. Please take severe action against him.
                            Blue Dart Express customer support has been notified about the posted complaint.
                            So poor service blue dart gives, your delivery boy is not receiving my call when i called him after missing his call in my training session and neither he is calling me back again, in fact he is disconnecting my call, very nuch disappointing, bad service blue dart gives. The most important think, i will never suggest blue to any one.

                            misbehaviour of delivery person - Comment #2877330 - Image #0
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              mohitsinghal04
                              from Noida, Uttar Pradesh
                              Oct 8, 2017
                              Report
                              Copy

                              Address: Bharatpur, Rajasthan, 321001
                              Website: www.bluedart.com

                              Dear sir,

                              I have applied for name modification in pan card by filling the form at pan centre managed by nsdl in alora industrial consultant alora house, near surjeet school pai bagh bharatpur rajasthan 321001 on 10 july 2017. I didn't get any call till today from courier service or concerning the delivery of my pan card. But when i checked my pan application status on oct 10, 2017, i got the following message:

                              "your pan card has been returned undelivered by courier to nsdl on 19-sep-2017. The same will be re-dispatched to you shortly.."

                              Immediately with the given airway bill number i checked at buledart website to track out my status, but they have returned to nsdl rtos already on 18 sep 2017. There was no call from blue dart express till date and no one came at my door from blue dart even. I was very much available for those days.

                              I sent a mail to concerned department ([protected]@nsdl.co.in) by requesting them to resend my pan card to my given address (418, rajendra nagar, bharatpur-rajasthan-321001). But no response from them too till date.

                              Thus sir, i kindly request you to take this complaint as serious and grant me to have my pan card at the earliest.

                              Acknowledgement no: n-[protected]
                              Pan no: abcpa5959r

                              Yours truly,
                              Pushpa agarwal
                              +91-[protected]
                              +91-[protected]
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Your PAN card has been dispatched on October 07, 2017 by Speed Post vide AWB no. EA[protected]IN.
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                systacare1234
                                from Amritsar, Punjab
                                Oct 8, 2017
                                Report
                                Copy

                                Address: 143001

                                Dear Sir,

                                This is to inform you that your Blue Dart Carrier Person come to our office on dated 01.10.2017 for deliver the goods which Our Vendor M/s.Mohan Das Arjun Dass send the goods to us & booked the Blue Dart Cargo vide docket No.[protected] dt.13.09.2017.

                                Our Factory was close on dated 01.10.2017 So, the carrier person has not delivered the goods. After that 06.10.2017 & 07.10.2017, one person from our office gone to the Blue Dart Surface office for taken the goods.

                                But the carrier person says that your goods delivery has been late, so you will give us the Late Fee charges of Rs.1500/-. when we have agreed for paid the charges . Then Blue Dart Surface Carrier person mail to your head office for delivery the goods at our Factory Address.

                                But neither no reply receive & nor the goods receive. Mr. Saini[protected] in Blue Dart office is not picking our phone.

                                Kindly accept our request & do the needful.

                                Regards

                                Rishab Sharma
                                Employee code: 0001
                                M.[protected].

                                Systacare Remedies
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Oct 08, 2017
                                Updated by systacare1234
                                Please see that the goods in this consignment pertain to Ddiwali gifts which will be of no use to us incase you further delay the delivery. We are your regular customers and donot appreciate the treatment being meted by your office. You are requested to look into the matter seriously and revert

                                for Systacare Remedies
                                ARJUN SETH
                                [protected]@gmail.com
                                [protected]
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Subhomoy Samanta
                                  from Kolkata, West Bengal
                                  Oct 8, 2017
                                  Report
                                  Copy

                                  Address: Kolkata, West Bengal, 700032
                                  Website: Blue dart

                                  We have booked it on 19sept bt still not it is delivered. The tracking says it has been delivered bt we have not received it yet. They have surely stolen them & it would be better for the courier company to return those tickets otherwise we will file a complaint at the court. Send the tickets as soon as possible. Or this courier company will be banned.
                                  +1 photos
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Selvanayakit
                                    from Bengaluru, Karnataka
                                    Oct 8, 2017
                                    Report
                                    Copy

                                    Address: 560037

                                    I have ordered samsung single door refrigerator in amazon on 21 sep and it was about to get delivered on 25 sep. Since i moved from current address i updated address the current address to both amazon as well as blue dart on the 25-sep and both agreed to deliver the next day. Still i haven't received the order. Daiky i could see they are updating as customer moved
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      menka bhatia
                                      from Koradachcheri, Tamil Nadu
                                      Oct 8, 2017
                                      Report
                                      Copy

                                      Refrigerator ordered from amazon is not delivered. We call customer care of bluedrt everyday but no one helping to deliver the product... Correct address n alternate numbers are already given.. But no help.

                                      Callme [protected]
                                      Tracking numbr [protected]

                                      It was supposed to get delivered on oct 5, but bluedart amritsar is not contacting us. They are not even picking up the call. Kindly help
                                      +2 photos
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        H
                                        from Chandigarh, Chandigarh
                                        Oct 8, 2017
                                        Report
                                        Copy

                                        Address: Mohali, Punjab, 140603

                                        Blue dart SERVICE zirkpur VERY BAD SERVICE of my parsal not DELIVERY my home address. Please my complaint accept and action the delivery staff
                                        ================================
                                        Blue dart company always sent this message =
                                        { Your Kotak Bank shipment will be attempted by Blue Dart today. Track on http://bluedart.in/?[protected]}
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit