Blue Dart Express Complaints & Reviews

@bluedarttweets it's a disappointing update on tracker. That package is urgent and important for me. After emails also not a single call. Bullock cart may take 3 hours for 15-20kms. Blue dart cart takes more than 3 days. Cheers for slowest service

This is to bring to your notice we are sending courier on regular basis to almost all the international airport in india through bluedart. We choose bluedart because of your claim to be faster and on time. But i am really very upset with your service.in all the consignment we mention the contact number of the person. But your delivery person didn't bother to give a call and just mention comments that restricted prohibited area. Its general common sense that all international airport are restricted area. You can check the consignment date of connect. And till date still waiting to be delivered. This happens number of times with us via blue dart. If two packets are with same awb. Then your delivery person deliver one packet and forget to deliver other packet. This is ridiculous.

The package send was supposed to be installed by 1st of october. But till now no sign of delivery.

Can i expect a prompt response on this matter as company is loosing a lot due to delay in delivery.

Dear sir/madam,

I am writing this email to raise a complaint against a person who was suppose to deliver my package. Tracking number is awb# [protected].

When i tried to return his call, he misbehaved and said "raise a complaint if you want, i don't care".

I have faced problems because my parcel was not delivered. He did not even attempted it to my address and confirmed the same when i called him back on top of that, your employee misbehaved badly. I guess, his name is sanjeev.
I want to know what will you do to make sure this is not repeated.
With all due respect, if my complaint is not taken seriously, i will raise it to higher officials and go to the customer forum.

Thanks,
Vaibhav

Dear sir this is regarding my document from newdelhi chennai travelking king enterprises. Passport delivery, sir we are doing rhe business for past two decades with travel needs on 3 october we have to receive one cover from newdelhi we have not received so i called to customer no and the have given saidapet branch no[protected] one executive picked the phone then i requested how to get the consignement i requested him but his reply is very arrogant not atall listening to me this document is very urgent passports and visa documents please take an action on him he not telling his name he not undersate this situation my waybill no : [protected] pls do the nedfull

Rgds

Kamalakarrao

My waybill no is #[protected].
I suppose to get my order delivery by 2nd oct, but i have still not received it. It's been so many days my order was shipped on 26th sept. I have not heard from the blue dart regarding the inconvenience i am facing even after submitting my complain on their page. Please get back to me let me know the status of my order and exactly on which date i'll receive it. Thank you.

Again your courier is failed to deliver my sbi credit card, always he is demanding money after delivery, even the courier agency is just far away 100m from my residence, this complain was also raised before 3 months.
Why such types of third class image...
Rakesh kumar gupta
21/40 north ganga sagar tank
Near marwari college, donar darbhanga
Bihar, 846004

Mob no [protected]

Your representatice called me at 4pm. And said he is supposed to deliver the item from in half hr. But instead of delivering the item, he even not picking my phone and i got a status update in blue dart that the said item is delivered to my address. However it is nityet delivered. Please check your end, whatis thw problem. Why i got wrong sratus message. And why still i did nit recived my item.

Dear sir
I had to receive my shipment through bluedart in nalagarh solan district of himachal pradesh... But till now i have no idea of the shipment... The concern persons are so irresponsible that they even not care to tell me from where i can get my shipment or where they can leave that shipment. I will file a legal case if my product get undeliverable or get back to the seller. The product has been reached nalagarh from 20th of september but still in october i am not able to receive it nor your company contact me...

Your paytm order will be attempted by blue dart today. Track on http://bluedart.in/?[protected]

Please solve my problem otherwise i have to seek legal help

It is very upsetting to inform that india’s so called “best courier service” is actually the “worst courier service” ever. This is not my first instance with bluedart but the second and now i find it very important to share my experience as now i am sure that bluedart is the most useless and rubbish courier services i have ever seen.
I was supposed to receive a courier from ebay on 28th sept. 2017. I checked online my parcel was arrived on 25th september 2017, but till now i haven't received my parcel, whenever i talk to office representatives or delivery boy they try to make me fool, very bad courier service the representative who was speaking was rude and saying that call us to know abt update, ask. The representative does know how to speak to customers. Other courier and speed post are much better than blue-dart courier. My waybill no is [protected].

Regards
Hafeez ullah
Srinagar kashmir

Receiver got a damaged parcel .
Product :Mobile phone

Mobile phone screen damged due to the poor handling of DHL Bluedart Courier Handler...Requested you to give the money back

Blue Dart Critical Express

Consigment Number : [protected]
Date : 16/9/2017

My waybill no is [protected] & ref no is. [protected]. I have ordered a mobile screenguard from screenguard.co.in. It is prepaid order. They shipped the product by bluedart couier service. On 1st october 2017 in the courier website it shows that the product has been delivered but till now i did not get my product then where they delivered it. This total mistake done by the courier service. Please resolve the problem as soon as possible.

To: Undelivered the shipment
Hi,
Till now I did not received my shipment which is stated in this complain. But tracking system shows the shipment is delivered.
WAY BILL NO: AWB [protected]
regards
S J MASAN- [protected]
Email: [protected]@rediffmail.com

Hello bluedart,

I received a call from [protected], requested to deliver the courier at my house add, courier boy said he will do it. But due his negligence he sent it back. Now my credit card is expired and didn't receive my renewed card till the date.. It would take another 15 days and so... Now bluedart please answer me what kind of service are you providing to customers.. I waiting for your valuable answer.. To which further i can take up case in consumer court... Thanks srinivas
Awd#[protected]

We have changed our pan card (Blue dart awb :- [protected]). As per information received from you is it is taken by balaraj on 27th sep, 2017. But till today (I. E. 1st october, 2017) we did not receive our pan card. It is your responsible to hand over or call the particular person who belongs the post. What should we do now regarding our pan card? Please give us reply.

No home delivery, or at least leave package somewhere close to the address of recipient. Really lazy workers or less workers, or too stingy to buy scooters for the workers to deliver packages.
Really, even i can receive all orders for people in kohima and text them that, their item has arrived and i would just wait for them to come pick it up.
-500 rupees for their pay is also enough.

Dear sir/mam
Kotak bank has sent me a courier which is having this bill no. - [protected] & ref number[protected].
& i have given the address is gali no.1 aya nagar main road, arjan ghar new delhi, showing wrong.
But this is the right address where my all stuff has been delivered.
If it is not possible to send this courier on the same address so i can give u my office address which is plot no. 19, sewa tower near maruti suzuki complex, udyog vihar phase 4, gurgaon - 122002

Please do it as soon as is possible.

Thanks & regards
Karuna tomar.

My courier in blue dart shipment no [protected] is dispatched on 26-9-17 & it's delivery date is[protected] but now today[protected] i'm not receive my courier yet it is so delayed by blue dart company's staff customer executive & courier boys service.
Customer service executive miss kanchana l say me it should be delivered on[protected]
So bad communication & poor service providing by blue dart
It's so same less duty by blue dart company.

Document booked through Blue dart Express Ltd vide airway bill no.[protected] Date 18.07.2017,
Till date I have not received this Document after 2 Month
Please arrange to delivered this document
Thanks & Regards
Rattan Singh
Village & Post Dinod
Dist.Bhiwani-127021
Mobile no.[protected]

My courier was to deliver by 29/09/2017. But neither the delivery boy called nor he delivered the courier. Instead he told me to collect the same from their office. When i talked to the manager, he misbehaved and didn't talk appropriately. Today again the delivery boy gave a missed call. Wen i called back he told me that he is going back. As i didn't pick up the phone. It is astonishing to say that i called him back with in 2 mins he called, m very disappointed for this careless behaviour.

Gov of india facilitates delivery of its products/services through blue dart courier service. I have paid delivery charges for my parcel while applying for the same from government website. For the parcel's tracking id when i checked on website on 29th sept 2017 it was updated as courier delivered on 26th sept 2017 itself, but no one in our home received the parcel. When i submitted the complaint to blue dart customer support via email on 29th sept 2017, parcel arrived next morning immediately. I am suspicious on the blue dart service provider as they have updated the false status without actually delivering the parcel and what they were doing with the parcel for 3 days? Moreover the delivery guy is demanding extra money for delivering the product at doorstep and says its free of cost if you come and collect it from office. I am not sure why they have kept the name "blue dart courier services". I hope concerned people will take a proper action against service provider on false status update/suspicious action, demanding bribe for the services.
Below are the details of parcel item and contact no of the delivery person:

Blue dart tracking id/waybill no:[protected]
Contact no of the person who delivered:[protected]

Attached the screenshot of false delivery status which was updated on the blue dart website before actually delivering the parcel.
Expecting prompt response and proper action on the issue.