Blue Dart Express Complaints & Reviews

Hi, i am expected to get a document from citi bank on saturday (7/10/2017). Prakash from gachibowli centre called me in the morning and asked me whether its right time to deliver the courier. Since i dont know about their specific rules and regulations, though i was not in home, i responded yes so that someone in my home can collect the parcel.
(Mistake 1: not giving proper information to customers)

Courier boy (Syed) came to my home and i sent my brother to pick up the courier. He rejected to hand it to my brother and told him very politely about the situation not not giving it. (Appreciated syed).

But when i called prakash to ask him to sort the situation. He responded in very rash manner and used very rude language. He started taunting me that i'm not aware of rules and regualations. Which is completely against the customer service.

I really dont understand how so incompetent people like prakash would allow to sit in such position. Very bad experience and i'm going to complaint the same to citi bank. He don't even know how to behave with customers that a courier boy knows.

I got a msg from bluedart that we tried to contact you but you were not contactable, in reality they only did one at my office address i told them visit at my home but they never did instead bluedart told to contact, i tried but pathetic services are not at all user friendly your contact no. Didn't work. Your 24 hours line don't pick where should i contact its been 2 weeks
Kindly provide my delivery at my home.

Way bill no is -[protected]

The above product is reached the destination on 5th but the local blue dart office is refusing the home delivery as mentioning they dont provide the home delivery in moga.

This response is not expected from a organization like blue dart.

Please provide the delivery asap.
Address is -
Dr. Ranjit singh
176 pink city,
Near kingdom hotel
Moga, 142001

My awb no. Is [protected]. It is painful to inform you that i have not received packet till now as on 09.10.2017. But in tracking first shows that courier is delivered. Who delivered my packet. Packet contains important document. I am not received. Please check who wrong person delivered my packet and return it to me after collecting that wrong person. How your staff delivered courier wrong person. My contact number [protected], [protected]...

Jain mittal & associates

Please deliver AWB[protected] and AWB[protected] both courier to this address:
Reckitt Benckiser India Limited
#176, Sipcot Industrial Area,
Hosur - 635126, Tamil nadu.
Contact no.[protected].

Way bill [protected] r my product from 22 sep 2017 on tracking shown out for delivey and then show premises closed and delivery agent dont give a single mobile call too please take strict action for it immediately and try to deliver my product as soon as possible...

Jain mittal Chaudhary & Associates
Contact no [protected], [protected]

I am trying to call since morning each and every Number, but I haven't got any Response.Like-Customer Service - -[protected]
Location -No:-[protected]/[protected]
Courier boy No:-[protected].
Because I need to that document Urgently.
Please do something so I could take my courier as soon as possible.
Thank you

Hi

The credit card from SBI package sent to me was received by Blue dartTrivandrum office and they never contacted me or try to deliver to my address and now the package is sent back. It has happened to me once earlier also. Kindly requesting to take necessary action in order to avoid inconvenience to customers.

Regards

Satheesh

I had a shipment with waybill no : [protected] and i am really very disappointed with bluedart's service specially their staff's behavior, first of all they don't deliver the product in time and update wrong info as "consignee's address unlocatable/landmark needed". What the hell, are these delivery boys illiterate or what, as the address was crisp and clear, second i went to collect the shipment myself on 30th sep 2017 to your hadapsar service center (Pune) and the fellow sitting on the counter misbehaved when i asked to hand over the package (A credit card) as i have personally come to collect it and he said bring me an authority letter from the bank and i will give it to you in person. What a shame, when the person is standing right in front of them still they denied giving me my own parcel on the contrary their delivery boy was ready to leave the package at my office address even when i was not there in office.. And finally even when i rescheduled the delivery for thursday and told the same to the delivery boy still he came on tuesday and to my surprise handed the package to my mom without any verification and left. These people should seriously behave professional and should stop harassing the customers..
Warm regards,
Ashish,
Pune (Maharashtra)

I ordered my specs in lenskart... The man there told me that i will be getting that within a week. Saturday 7/10/2017 was the date of delivery given by blue dart according to tracking system. I was waiting for that courier but at 8:15 pm, a message was sent to me by blue dart mentioning that "shipments failed because consignee was not available". I am writing this complaint because no call came to me and i was at home that whole day and no one came... How can u say that i m not available... It is the worst courier service.

This person called me from [protected] who was a blue dart delivery person.
My order was paid.. But i wasnt getting proper updates regarding the product status he called me at 4:16 n i was like 500mtrs away from my place as i had gone to buy something.. I told him bhaiya m near the main road can you cm here n give the courier he started talking roughly n denied he cannot come anywhere else the given address.. And he started confusing me that he will leave my parcel with some neighbor idk who.. I said please don't i m coming back just wait for 5mins..
While returning when m calling him up he has blocked my other number (Jio) i din have balance in my order listed number.. I called him so many times he din pick whn i reached i told kya bhaiya m calling u have blocked my number.. He started acting very rude and started shouting and then he is telling me to talk in kannada... When i said i understand but can't speak he started speaking random abusive words in kannada and started bringing out south indian n north indian issue.. N started following me back.. Please take severe action against him.

Dear sir,

I have applied for name modification in pan card by filling the form at pan centre managed by nsdl in alora industrial consultant alora house, near surjeet school pai bagh bharatpur rajasthan 321001 on 10 july 2017. I didn't get any call till today from courier service or concerning the delivery of my pan card. But when i checked my pan application status on oct 10, 2017, i got the following message:

"your pan card has been returned undelivered by courier to nsdl on 19-sep-2017. The same will be re-dispatched to you shortly.."

Immediately with the given airway bill number i checked at buledart website to track out my status, but they have returned to nsdl rtos already on 18 sep 2017. There was no call from blue dart express till date and no one came at my door from blue dart even. I was very much available for those days.

I sent a mail to concerned department ([protected]@nsdl.co.in) by requesting them to resend my pan card to my given address (418, rajendra nagar, bharatpur-rajasthan-321001). But no response from them too till date.

Thus sir, i kindly request you to take this complaint as serious and grant me to have my pan card at the earliest.

Acknowledgement no: n-[protected]
Pan no: abcpa5959r

Yours truly,
Pushpa agarwal
+91-[protected]
+91-[protected]

Dear Sir,

This is to inform you that your Blue Dart Carrier Person come to our office on dated 01.10.2017 for deliver the goods which Our Vendor M/s.Mohan Das Arjun Dass send the goods to us & booked the Blue Dart Cargo vide docket No.[protected] dt.13.09.2017.

Our Factory was close on dated 01.10.2017 So, the carrier person has not delivered the goods. After that 06.10.2017 & 07.10.2017, one person from our office gone to the Blue Dart Surface office for taken the goods.

But the carrier person says that your goods delivery has been late, so you will give us the Late Fee charges of Rs.1500/-. when we have agreed for paid the charges . Then Blue Dart Surface Carrier person mail to your head office for delivery the goods at our Factory Address.

But neither no reply receive & nor the goods receive. Mr. Saini[protected] in Blue Dart office is not picking our phone.

Kindly accept our request & do the needful.

Regards

Rishab Sharma
Employee code: 0001
M.[protected].

Systacare Remedies

We have booked it on 19sept bt still not it is delivered. The tracking says it has been delivered bt we have not received it yet. They have surely stolen them & it would be better for the courier company to return those tickets otherwise we will file a complaint at the court. Send the tickets as soon as possible. Or this courier company will be banned.

I have ordered samsung single door refrigerator in amazon on 21 sep and it was about to get delivered on 25 sep. Since i moved from current address i updated address the current address to both amazon as well as blue dart on the 25-sep and both agreed to deliver the next day. Still i haven't received the order. Daiky i could see they are updating as customer moved

Refrigerator ordered from amazon is not delivered. We call customer care of bluedrt everyday but no one helping to deliver the product... Correct address n alternate numbers are already given.. But no help.

Callme [protected]
Tracking numbr [protected]

It was supposed to get delivered on oct 5, but bluedart amritsar is not contacting us. They are not even picking up the call. Kindly help

Blue dart SERVICE zirkpur VERY BAD SERVICE of my parsal not DELIVERY my home address. Please my complaint accept and action the delivery staff
================================
Blue dart company always sent this message =
{ Your Kotak Bank shipment will be attempted by Blue Dart today. Track on http://bluedart.in/?[protected]}

As the order shipped by bluedart reference number [protected].
I didn't receive any call or message from blue dart courier boy regarding my order delivery although he passes a rubbish remark as the address in correct on the same address i received 3 orders from flipkart by ekart.
The bluedart did not share any contact details with me on which i can contact and got my order by going there personally.
And without informing me the return the prepaid order to the seller.
The courier boy didn't call me and because of his fault i got panelize. I want my order.
And punished courier boy and blue dart those are responsible for the un delivery.

Hello
I'm laxman c narale resident of bijapur karnataka. I've applied for the pan on 6th sept 2017bearing ack no n [protected]. When i checked the status is showing as pan delivered on 22 sept 2017. I don't understand to whom did they deliver my pan as i have not received the pan yet. As i have noticed bluedart branch of bijapur are not delivering the pan to so many customers instead they are sending back the pan.
I kindly request you to do the needful.
Thank you

I booked consignment no. [protected] for karwa chauth which was scheduled to be delivered by 7th oct and was truly very very important to be delivered on time. Online update information declared it out for delivery at 11 in the morning and we kept waiting for a call from delivery office. When till 4 pm we didn't got any call went to nearby office they told it is out for delivery but didn't provided any helpful information to get the parcel in time. Such behaviour and irresponsible service of bluedart has put the bad image of company coz of few lazy and absent minded people leading to undelivered important parcel used by a hindu women on karwachauth.

Poor show.
Shame on u guys.