Blue Dart Express Complaints & Reviews

It is very upsetting to inform that india’s so called “best courier service” is actually the “worst courier service” ever. This is not my first instance with bluedart but the second and now i find it very important to share my experience as now i am sure that bluedart is the most useless and rubbish courier services i have ever seen.
I was supposed to receive a courier from ebay on 28th sept. 2017. I checked online my parcel was arrived on 25th september 2017, but till now i haven't received my parcel, whenever i talk to office representatives or delivery boy they try to make me fool, very bad courier service the representative who was speaking was rude and saying that call us to know abt update, ask. The representative does know how to speak to customers. Other courier and speed post are much better than blue-dart courier. My waybill no is [protected].

Regards
Hafeez ullah
Srinagar kashmir

Receiver got a damaged parcel .
Product :Mobile phone

Mobile phone screen damged due to the poor handling of DHL Bluedart Courier Handler...Requested you to give the money back

Blue Dart Critical Express

Consigment Number : [protected]
Date : 16/9/2017

My waybill no is [protected] & ref no is. [protected]. I have ordered a mobile screenguard from screenguard.co.in. It is prepaid order. They shipped the product by bluedart couier service. On 1st october 2017 in the courier website it shows that the product has been delivered but till now i did not get my product then where they delivered it. This total mistake done by the courier service. Please resolve the problem as soon as possible.

To: Undelivered the shipment
Hi,
Till now I did not received my shipment which is stated in this complain. But tracking system shows the shipment is delivered.
WAY BILL NO: AWB [protected]
regards
S J MASAN- [protected]
Email: [protected]@rediffmail.com

Hello bluedart,

I received a call from [protected], requested to deliver the courier at my house add, courier boy said he will do it. But due his negligence he sent it back. Now my credit card is expired and didn't receive my renewed card till the date.. It would take another 15 days and so... Now bluedart please answer me what kind of service are you providing to customers.. I waiting for your valuable answer.. To which further i can take up case in consumer court... Thanks srinivas
Awd#[protected]

We have changed our pan card (Blue dart awb :- [protected]). As per information received from you is it is taken by balaraj on 27th sep, 2017. But till today (I. E. 1st october, 2017) we did not receive our pan card. It is your responsible to hand over or call the particular person who belongs the post. What should we do now regarding our pan card? Please give us reply.

No home delivery, or at least leave package somewhere close to the address of recipient. Really lazy workers or less workers, or too stingy to buy scooters for the workers to deliver packages.
Really, even i can receive all orders for people in kohima and text them that, their item has arrived and i would just wait for them to come pick it up.
-500 rupees for their pay is also enough.

Dear sir/mam
Kotak bank has sent me a courier which is having this bill no. - [protected] & ref number[protected].
& i have given the address is gali no.1 aya nagar main road, arjan ghar new delhi, showing wrong.
But this is the right address where my all stuff has been delivered.
If it is not possible to send this courier on the same address so i can give u my office address which is plot no. 19, sewa tower near maruti suzuki complex, udyog vihar phase 4, gurgaon - 122002

Please do it as soon as is possible.

Thanks & regards
Karuna tomar.

My courier in blue dart shipment no [protected] is dispatched on 26-9-17 & it's delivery date is[protected] but now today[protected] i'm not receive my courier yet it is so delayed by blue dart company's staff customer executive & courier boys service.
Customer service executive miss kanchana l say me it should be delivered on[protected]
So bad communication & poor service providing by blue dart
It's so same less duty by blue dart company.

Document booked through Blue dart Express Ltd vide airway bill no.[protected] Date 18.07.2017,
Till date I have not received this Document after 2 Month
Please arrange to delivered this document
Thanks & Regards
Rattan Singh
Village & Post Dinod
Dist.Bhiwani-127021
Mobile no.[protected]

My courier was to deliver by 29/09/2017. But neither the delivery boy called nor he delivered the courier. Instead he told me to collect the same from their office. When i talked to the manager, he misbehaved and didn't talk appropriately. Today again the delivery boy gave a missed call. Wen i called back he told me that he is going back. As i didn't pick up the phone. It is astonishing to say that i called him back with in 2 mins he called, m very disappointed for this careless behaviour.

Gov of india facilitates delivery of its products/services through blue dart courier service. I have paid delivery charges for my parcel while applying for the same from government website. For the parcel's tracking id when i checked on website on 29th sept 2017 it was updated as courier delivered on 26th sept 2017 itself, but no one in our home received the parcel. When i submitted the complaint to blue dart customer support via email on 29th sept 2017, parcel arrived next morning immediately. I am suspicious on the blue dart service provider as they have updated the false status without actually delivering the parcel and what they were doing with the parcel for 3 days? Moreover the delivery guy is demanding extra money for delivering the product at doorstep and says its free of cost if you come and collect it from office. I am not sure why they have kept the name "blue dart courier services". I hope concerned people will take a proper action against service provider on false status update/suspicious action, demanding bribe for the services.
Below are the details of parcel item and contact no of the delivery person:

Blue dart tracking id/waybill no:[protected]
Contact no of the person who delivered:[protected]

Attached the screenshot of false delivery status which was updated on the blue dart website before actually delivering the parcel.
Expecting prompt response and proper action on the issue.

I have ordered Hear phone from Mi and it suppiosed to be delivred on 29th sep but when I call to Customer support they statted that due to DELAY CAUSED BEYOND OUR CONTROL they will delivered it on 3-oct.Th Blue dart office is just 10 mintuse away from house just for 10 minutes delivery they are taking 96 hours.

Worst service I have ever seen.

I have courier from my banker vide the way bill no [protected], courier company try to deliver the product but at that time due to certain reason unable to pick the courier, very next day i visit courier office & told my courier is returned, but they assure me today your courier will be deliver & you also intimated once courier is delivered. But they neither deliver nor intimated, again i visit courier office they told me once a shipment undeliver they can't hand over the shipment to customer its return to consignor, i don't think so that kind of rules is there. I think company personnel just harassing customer nothing else. If a customer request to company representative & showing his all proofs he/she is the right person to pick the shipment, but still not showing any interest towards customer, so bad experience with blue dart service & behavior towards its customer.

Sir my pan not received by courier sevice within 3 months which courier no.[protected] status on side is delivered on 27 june 2017 at blue dart office firozabad recieved by mridul shrivastav did not reach at address so please informe me where is my pen card my personal deail my name budhi priya rahul address vill narkhi dhoukal post narkhi dist firozabad pin 283206

Hi team
Please chaek blue dart compnh doing the fraud with the cutomer my one of product not deliver due adress issye as per blue dard but another product delever from ekart to same adress and no delevery boy call me for parsel but ekart delevry boy called me and i have recibed my parsal in same adress

Rehards
Ashish
[protected]

I have bought product from amazon.com and they have committed delivery upto 26 september and then upto 29 septrmber but still the package is not arrived at my location and blue dart still trying to deliver it to wrong location. Blue dart had attempted my package delivery to akola region. But my location is washim and pincode is also mentioned on my order. Then how can blue dart attempt the delivery in akola

I have orderd lg (43) inches tv from amazon on 24th of september. According to amozn co. They have delivered tv to blue dart on 27th, but as the assured date was give 29 to me it was not delivered on 27 but as per date given to me even today i have didn't received it. I also tried contacting the blue dart team but i had very very bad response from them. I tried contacting from different no. But my this idea too failed. So i request you to plzz look in this matter and try to solve it fast orelse don't commite dates to your customer i[censored] can't deliver it on the given date.

I was expecting the awb number:[protected].
It was supposed to be delivered on 28th sep 2017 and in the website it is mentioned to be delivered while it is not. The courier called me on 28th and asked me if i am available and i clearly said am at office. He said ok and cut the call. I have been trying to call the courier agent and he just picks up the call and does'nt speak.

Now i see in the bluedart site that they have mentioned it as delivered. And none of the customer care numbers mentioned are valid.
They loot premium charges compared to other courier services with no service

Hi,
I want to highlight that i have ordered a tv from amazon. From amazon the product has handovered to bluedart. Bluedart message me that my order wil reach me by 28 september but i have no received my product on commited time. I have requested them please deliver my product by today as it is urgent and i have to gift that product to someone but they simply deny to deliver.

Could you please tell me bluedart, is this the way to provide customer services.

Don't make fool customers and made false promise if you people are not able to deliver it on time.