Blue Dart Express Complaints & Reviews

I had ordered exercise equipment from paytm, order no : [protected], awb no : [protected] on 17th sept'17. Same is showing as out for delivery since last 2 days. When i contacted blue dart customer care today they promised delivery today. We didn't go out of house for entire day. However to our surprise we came to know that blue dart has updated comments as "premises locked" which is a blatant lie.

Same happened with my earlier parcel as well which was ordered from snap deal and courier was blue dart. Request you to pls initiate action against the agency & courier boy as they are cheating customers

1. Not delivered the parcel on time and reported that customer is out of station despite that i was present in my shipping address.
2. Customer care executives are not picking the calls, computer said that call is transferring and put on hold for very long time.

I am completely unsatisfied with the service.
I thing the company should be shut down immediately if they can't give proper service.

I called to customer care for enquiry on delivery at 09/23/2017 05:06pm ist.. Correct and unprofessional behaviour by support guy.. No patience to answer and not explaining properly.. Finally he scolded me with un parliamentary language..

And daily getting messages for delivery but delivery not coming. No proper and correct information. I would like to get delivery on weekends only. Please assist to take action on support person and delivery person.

I want justice. We are in india. What is that support guy bhevaoiur. I think he druked and working.

Hello,

I am using bluedart courier service since so many years, recently i shifted my home, when my parcel came up to bluedrat bhuj ho (370001), they said u have to come to bd ofc and collect the parcel, my concern is, if i have to come n receive the parcel in this busy schedule, what is the meaning of the service given by bd and why u r collecting the money?

If i have to go and collect, then whats the need of giving my address and paying money for the service. It is so inconvinient and annoying. I wont use the service later if this is the case.

Your status and brand name are getting ruined up by your delivery men.
My name is ankit tandon with my order number awb#[protected].
I was expecting a delivery yesterday of my credit card which was not seems to be done, today i got a call from your # employee tinku chauhan who was unprofessional by the behavior and attitude towards customers.
He is not able to track my exact address so he just called me once to ask the address, after that i went there as he is not able to find the location but he went away, not picked up my call i called him 20 times, and when he picked it up he says i have many more delivery to do i will not deliver it to you, you may go ahead and do whatever you want i left from your location.

He attitude seems that he was a owner of blurdart not an employee, and behave in such a unprofessional way i cannot write it here well.

If that is the way you deliver your every courier then i sorry to day change their names from delivery men to blue-dart goons, that's what i feel write about your company.

Please do not ruin your status and take a necessary action again that particular delivery men, who said his name is narender but i know its not his real name.
His name is tinku chauhan and number from which he called is [protected].

If you are unable to take any action and revert it back to me, i will lodge a complaint and fir against him and company regarding harassment. And i know very well how to go legal as i am in this profession.

I need response from your side about the action taken against him or else your hired goons will gonna do the same with many other if not stopped.

Ankit tandon
[protected]
Ankit. [protected]@gmail.com

Hello, i was tracking a parcel that should reach me yesterday. I got an sms from the institute which sent it. I was waiting for the parcel as the tracking showed its out of delivery at 11 am on 22nd of sept 2017. When it didnt reach me i had to find contact details of bluedart service in solapur. When i called them they had no idea that there is a parcel that they should be delivering to my address. Instead i had to give them the tracking id and the response is we can not deliver it there, you have to come and collect it.

If i have to go and collect, then whats the need of giving my address and paying money for the service. It is so inconvinient and annoying. I wont use the service later if this is the case.

Dear sir,
My consignment no is [protected]. Delivery not given to my home. If any way if delivery man attempted delivery, why did not call for delivery. Also if ask to any neighbors then also he got answers. But i think he didn't tried any thik and go back. Please deliver my consignment today. You can call me for delivery on [protected].

Warm regards,
Yogeshwar tehare
B156, mathura nagari society
Sun pharma road
Vadodara
Contact no [protected]

Important document delivered to chai wala by delivery boy of blue dart courier. We did not received docs from bank, we follow up with bank and courier company and they confirmed that it has been delivered before 5 days and after checking the record they deliver to wrong person who is chai wala near our house. This is big mistake of delivery boy of blue dart

Hi,

My name is murtuza, i am posting this complaint on behalf of my elder brother. Our blur dart way bill number is [protected] pan card delivery is pending, it was supposed to be deliver on 26th aug 2017 and today is 22nd sep 2017. # off. Pathetic services.
When ever tried reaching blue dart customer service calls get dropped. Surprisingly unable to track parcel with way bill number.
Who the hell is responsible for resolving this issue and what we should do to get our parcel.

If any one want to contact me please call on [protected]

Regards'
Syed murtuza

Sir,
I was sent a policy by kotak life insurance, mumbai through blue dart courier, on 11.9.2017 to my chennai address, by awb no. [protected].

On 16.9.2017, i received a call from blue dart adyar branch and a person spoke saying our address is incomplete. I mentioned my full address and this was found to be my correct address. To this same address, blue dart had delivered letters earlier many times and i still have that proof.

But in spite of my pleadings, the person was quite arrogant and did not listen to me and also did not know how to speak to a customer.in spite of my giving the full address including the house name, she threatened to return the policy, stating that it is incomplete.
When i said, if the policy is returned in spite of the full address, i may appeal to your head office, the person said "you can complain to any body and do whatever you can, i am returning the letter to kotak, mumbai".

So far, i have not received the policy and i fear that the policy would have been returned for no fault of mine, as threatened by that blue dart representative.

Such is the belligerent attitude of the adyar branch employee of blue dart towards the customer which spoils the reputation of the company, and i request the management of blue dart to act swiftly to redress my grievance as a customer and ensure that not only the staff concerned tenders apology for the indifferent attitude, but also the policy is sent to me at the earliest.
I await your response asap, and will decide on launching consumer complaint to the appropriate forum. I fervently hope the management will take quick action on my above complaint and render justice to me.

Thanks and regards,
Piravi

Hello team,

This is regarding ref no. [protected]. On 12th sep'17 credit card was dispatched by rbl bank and same has been returned to bank by blue dart jaipur on 14th sep'17 by stating that "out of delivery area" however in past all the parcel have been delivered by blue dart on the same address. It creates lots of trouble for me as i need that credit card on urgent basis but due to mistake of blue dart i didn't received it on time. Please have a look into this.

Thank you,
Dilip khandelwal
Mob. [protected]
Email - [protected]@yahoo.in

Hi sir this is nagendra, today blue dart courier need to deliver my sbi credit card i waited up to 12pm but no response later i went to office. When i track the item it showing as follows
"consignee's address unlocatable/landmark needed". But i didn't get call from couriour boy. At evening i call to nearest blue dart courier office they said the item is in office. We will deliver tomorrow but how can i pick because i am in office tomorrow... This is how blue dark guys treat customers.
My awb is [protected]

I have been trying continuously to call you, none of your phone number, toll free number, compliant number is not picking by anyone . most of your phone are out of service. what kind of services are you providing totally frustrated.
can someone tell when my order will be delivered ...?

AWB No - [protected]

Please do the needful...

I got call from delivery person at 9:00am that he'll be delivering my parcel at 12 noon at 1:00pm i called the delivery person as he was late and i had some work to attend, he cut my call in between and i again called him he talked very disrespectfully and when i resisted his ill behaviour he came to my hostel and started fighting verbally with me and made a scene, seriously very bad experience.
Please kindly take action against him
His phone no. - [protected]

Hello,

This product is my very urgent product, but not able to receive the product till now, when i, m not available in office courier boy reach to office without any intimation.. Yesterday at 15:15 pm got a call from +91-[protected], but unfortunately that time i, m not available in office, & told him to carry the product today, but in online tracker it still showing in rajarhat service center..& not pick up the call...
Please do the needful in any.. Otherwise return back the product.. Every time i suggest to intimate but no luck..

Br//
Saikat chatterjee
+91-[protected]

This is regarding the axis bank parcel it has not been delivered to me yet.

Please try to get this delivered to me as soon as possible

It is still showing as that the parcel has not been delivered. This is too important for me so kindly get this delivered to me at the earliest

I hope u will do the needful. Please intimate be with the complete details

Thank you,
Milson victor dsilva

Hi, i am writing this email to address a complaint which is not resolved yet. Two cartons were send from agra, to mavelikara, (Kerala) on 07/09/2017 by r. S sales corporations. Estimated bill was less than 1500 but the bill given to us were 7500. This was addressed but never got a response from blue dart and due to that, we did not get our goods. It had been three weeks and no resolution was taken from the blue dart part.
Please kindly look into the matter.

I yet to receive an important document from bank on (11/09/2017) and they did through bluedart. I have been waiting since so long time for my parcel and not received even yet (20/09/2017). I haven't got any call from any bluedart team regarding my deliver even i am calling also they will always say tomorrow they are going to deliver which is not happening. I contacted many times customer care nothing worked out, but they keep on changing teh status as attempted and failed/ department name required. When i enquired in my office reception none of bludart representative came to my office

Sir my shipment detail= awb#[protected].
Such shipment from axis bank. It's important to me.
Courier boy call me for detail of address i'll inform him clearly but he is not attempted to deliver shipment at shipping address.
I don't know what he reported but i say he is not honest.
I was call him number of times but they not received my calls.
Please take adequate steps to resolve such issues.

They have a tie - up with amazon and the returns which happen from them are one of the worst. Thier delivery guys will decide if they feel like going to a certain area or not. If they dont they will reschedule ur pickup without the customers knowledge. Actually allow such a thing is invading a customers privacy as customer has arranged for somebody to be home at that time. Never trust blue dartpickup tracking id:
[protected]