Blue Dart Express Complaints & Reviews

Hi,
I want to highlight that i have ordered a tv from amazon. From amazon the product has handovered to bluedart. Bluedart message me that my order wil reach me by 28 september but i have no received my product on commited time. I have requested them please deliver my product by today as it is urgent and i have to gift that product to someone but they simply deny to deliver.

Could you please tell me bluedart, is this the way to provide customer services.

Don't make fool customers and made false promise if you people are not able to deliver it on time.

I have ordered fastrack watch rs.499/- code (Fastrack ng6093sm01c analog watch - for women). But i received different watch having code - ftng6095sl03c via blue dart courier awb number [protected]. On courier tracking details mentioned your address i. E.
F-48, basement, east of kailash, new delhi, delhi 110065.
Blue dart is tie up with such fraud company. And not giving contact details. Shipper address not mentioned not mentioned on blue dart receipt which i have received at the time of delivery.
Please take some penal action and help me to get my money back.

Hi

Every time my delivery returning to blue dart .
I think u people have mobile number to get the correct details i[censored] received wrong address

waybill no : [protected]

National Stock Exchange,
Exchange Plaza, C - 1, Block G,
Bandra - Kurla Complex,
Bandra (E), MUmbai - 400051

Sir, we not received my post pod no. [protected] dt.26.9.2017 from avinashi ( baalaji textile mills) to shankar bhati, delhi-60., courier dispatched dt.26.9.2017 but not received till today.

shankar bhati
52/16, 2nd floor, old rajinder nagar, delhi-110060
mob. no [protected]

If big company like bluedart not able to reach hdfc bank on time then where they can reach becoz of you inability i lost my offer of flipkart while order i have mention timing as banking hours but blue dart boy called me at night around 8:30 pm (Blue dart no[protected]) i told him kindly come in the morning he said yes but themself only put request for return bucoz he is not able to delivery. Worst serice by bluedart

Awb no [protected]

Hi,

Message came on 26-sep-2017 that courier was delivered to hcl tech, chennai. Then, i went and checked with my service desk. They said that no courier received in my name. Then, i called the sholinganallur blue dart office and now they were telling that courier is with us only not yet delivered. Now, they are telling me to come and collect the courier. Is this way that courier delivering process? Seriously, after that phone call it make more irritating with that service person

I had submitted a courier for sales documents of my car to trivandrum on urgent basis through blue dart on 25th september 2017. They assured me delivery within 48 hours since sales had to take place of my vehicle.

Today being 29th, the courier is yet to be received at trivandrum address which resulted in cancellation of sales and loss of money to me.

Waybill no is [protected]. I want to claim compensation for the damages caused to me.

Missing /half packet product found during installation.

Web bill — [protected]
Ref. No. — d90g1r7kn

Plz check nd confirm

Regards
Prarabdha pathak
[protected]

Hi,

I ordered a product from paytm, after few days i got msg that your parcel has been shipped via bluedart and alloted a way bill number to track.

I am waiting for my parcel since from 5 days they are not giving.

I called customer care 10 times, all time they said you will get now, you will get today like this,

I wanna sue them, coz i ordered a shoes for my dad, and now he is going from here, what i will do with the parcel now,

My waybill no is [protected].

I want my compensation for this now
Coz i have to again send the shoes to them or wait for their next visit.

Cheers,
Manish
[protected]

Undelivered shipment

Hi,

Till now, i haven't receive my shipment. But, blue dart tracking system shows that shipment delivered.
Waybill no : [protected]
Reference no :[protected]

My name is gurpreet singh
Mobile no[protected], [protected]
Address : house no 2932, gali no 2,
Hargobindpura wadali road chheharta, amritsar. State : punjab
Pin code 143105

Though the consignee address is written properly for way bill no. ‪[protected]‬; the courier is still not delivered. I was waiting for so long to get the package delivered and suddenly status got updated to consignee address incomplete. I didn't receive any call, nothing. I got an sms saying call on ‪[protected]‬ to reschedule the delivery. I did that two times and got charged for no reason. No one even answered from another side. This is really unprofessional. It is loud and clear that they are logging incorrect status into their system and making fool of the customers.

3rd grade service
Status and scans
Location details date time *
Waybill no : ‪[protected]‬
Lastmile e-tail delivery undelivered shipment held at location 28-sep-2017 13:43
Lastmile e-tail delivery consignee's address incomplete/landmark needed 27-sep-2017 16:00
Lastmile e-tail delivery shipment out for delivery 27-sep-2017 13:14
Lastmile e-tail delivery shipment arrived 27-sep-2017 09:44
Lastmile e-tail delivery shipment in transit 27-sep-2017 09:23
Gopinath bazar hub shipment further connected 27-sep-2017 06:59
Delhi hub shipment arrived at hub 26-sep-2017 17:14
Delhi hub contact customer service 26-sep-2017 17:11
Hyderabad hub network delay, will impact delivery 26-sep-2017 10:27
Hyderabad hub shipment further connected 26-sep-2017 07:36
Hyderabad hub shipment arrived 26-sep-2017 06:38
Kom service centre shipment further connected 26-sep-2017 02:54
Kom service centre shipment arrived 25-sep-2017 23:57

This the very worst scenario, where i want to complain about the delivery person behavior. That person came to deliver a phone to me where he don't have swiping machine. When i have requested him to get me card machine, the way he spoke is very harsh and very rude. Even i have requested him to give me 5. Minutes so that i can transfer via paytm but he didn't gave me chance to speak, instead he told "cancel the order-i will leave". I have never expected this from the most prestigious service firm. This is the mobile number he called [protected] and i heard that his name is vivek. The rude way he behaved with me is very bad and unexpected. I hope firm will take action and properly train these type of persons properly to behave with customers.

Thanks

Ordered a haier fridge in amazon and was mailed that i would receive the product via blue dart on sep 25. Due 2 my unavailability, the person asked if the fridge cud be delivered next door which was the poorest idea. Then got a call at 10pm for delivery which i denied. He made me wait for next day also. Then on sep 27, he confirmed to deliver at 6 pm then he said 7;30 pm then finally got the product only at 9pm. He didn't know its on first floor, was stammering enough to shift it. Why are they unequipped and why do they have to make us wait for hours together? Let us know the exact delivery time and not to waste our time. Also fetch necessary persons, do not manage with one or two. Fridge is not a product to be delivered at neighbor's home, better educate this to them. Consider this as a strict compliant against the blue dart service.
Tracking id [protected].

Dear sir /madam

The yes bank send the courier of awb number [protected] to me to the official address
Due to holidays office are to closed due to that send the courier to the home adress below what i mentioned.
I want it to be redirected it to my home adress
Mr. Kusammanavar basavaraj.
# 540 r first floor 1st b cross 3rd stage 4th
Block basaveshwaranagar
Bengaluru 79 karnataka - 560079br...

I was suppsed to receive my yes bank debit card till 14th sep 2017 as i got a message from bluedart on 11th sep about dispated. I am contacting regularly to these # but still i have not got any resolution. On 21st sep 2017, i called to bluedart office many time on 21st sep and every time they said the delivery boy is out for delivery and you will get the packet till evening but i got nothing at the end of the day. Today is 28th sep and i am still struggeling to receive my card as i have to call to bluedart daily and explain whole story again and again but they are doing nothing. That is my bank credentials and i am not gonna leave you #. I am going to file a fir at local police station as well as consumer court now.
Details are: (Also i have all records and screenshots of this # service and process which i am going to submit at right place)

Name: pankaj bagla
Contact no: +91 [protected]
Waybill no: [protected]
Delievry address: 557, gaura nagar, near char sampraday ashram, vrindavan, mathura, 281121

Bluedart local office is at krishan nagar, near radhapuram estate and ganeshra stadium at giverdhan chauraha, mathura

Sir,
I had booked an envelope on 25/9/17 at your jodhpur office with awb no:[protected]{dhl awb no: [protected]} to be delivered at kolkatta on the assurance of your booking staff that it will be delivered on 27th sept positively {as it is urgent & so i paid such a huge amount rs 360/-for this very light weight envelope}. But to my utter surprise on tracking the shipment, it has reached kolkatta at ajc service center on 27th sept at 14:18 hrs but not delivered to the addressee till now, rather expected date of delivery is being shown is 3rd oct due to holidays.
Sir, this type of services are not expected from such a reputed company. I request you to kindly look into the matter & see that the consignment is delivered today in any case as it is very urgent.
I hope that my request will be considered & needful be done & with hold me from taking legal action against you.

Sir my order not delivery yesterday
Order date
24-sep-2017
Order #
[protected]

Blue dart
Says our order collected blue dart office charkhi dadri not delivery at home.
I purchasing tha item amazon says home delivery but blue dart courier says not home delivery.
My home distance 5 km from blue dart courier office charkhi dadri.

Tracking #
[protected]

Customer service and staff courtesy both are bad. It only works on one sided type. Eg. They couldn't call the customer for delivery (Shipment), but they updated on their site they contacted and customer not receiving phone call. They are making fool to the customer and also updated unnecessary reasons on their site for showing the customer. Eg wrong pincode etc. My question is why should take delivery shipment for non-serviceble location. Even they are not informed to the customer for non-serviceble location.
Pls don't go for it.
Very very bad experience of service.

Hdfc credit card is received by bluedart on 26th afternoon and till 27th evening the card has not been delivered.

I have received a call from bluedart courier delivery person on 26th afternoon that he is at bldg 9, raheja mindspace to deliver the card. I am located in bldg 6 and has requested to come to bldg6. The person did not show up and today (27th) noon, hdfc called to enquire if i am out of my house as card could not be delivred. I was surprised as delivery boy came to office but hdfc mentioned no one was at house and hence card is not delivered. This information is in-correct as no one came to my house address.
I have today called bluedart service center to come and deliver the card at my house location.in spite of multiple calls card could not be delivered and am still waiting for the same. I have planned to go our of station tomorrow morning, but now has postponed the same to receive the card.
Total un-professional service by bluedart and service center response is extremely bad.

Bluedart awb number is [protected]

Awb number [protected]

Courier guy is not coming to mentioned address. He is asking me to come another company parking where our access is denied. His number is[protected]. When i asked him to come to my company he denied and used abusive language. He told that if you will not come here, you will not get courier. Please send courier at mentioned address.