Blue Dart Express Complaints & Reviews

Away bill no.[protected]. Ref no.[protected]. Sir,. Though the consignment reached 11.9.17, till date it was not delivered. For the last three days i contacting through your toll free number. Every time it is informed that article will be delivered today itself. Pl. Make sure to deliver the same immediately. Yours faithfully. A. Prema

Very important document ie passport was not delivered... My mom, a senior citizen, had to cancel her flight m was under tremendous stress... And all this while there was no news from the blue date people!!! Finally, we came to know that they couldn't locate the address n so they chose to keep quiet n just let it go!!! Shocking!!
The phone no was printed on the parcel m yet no one bothered to contact my mom!! U guys... Claim of standards... Appalling!! I demand an answer n meanwhile i am writing to the mumbai embassy about this so that they can look into it. U have caused us so much mental n financial trauma... So u have any explanations... Shameful: (

Hey there, losers,

Well congratulations with your awful service that i have heard about from the user's all over the world. You would be the last carrier service i would have used if it was the last day of the earth. Unfortunately my crazy stupid bank who seems to be lacking the knowledge about your efficient skills has sent me my debit card using your crappy service. I bet i won't be giving any business to this bank in the future.

For whoever it may concern my tracking number (Waybill number) is [protected]. The mobile number is [protected]/[protected].

The name is y. K. Mehta and guess what who is the useless # service that we are talking about... Yes you are absolutely right ; it is the damnned bluedart/dhl whose consignments all over the world have a same tracking status of "we tried to deliver your item however as the recipient was not available, the shipment is returned to sender." this is a usual # that happens in denmark as well as ebay uk 's global shipping program.

Thanks and regards,
Y. K. Mehta

My mother's pan card dispatched to be delivered on 12 june 2017 with awb no. [protected]. It never got delivered but blue dart customer care people are telling its delivered to a random name (Sine).
They have no clue about to whom they deliver, or whether they lost it or what happened to the package.
Now they are not even responding properly on how can i get my package.

I want to complain against your blue dart, junagadh branch (Chitakhana chowk), pin code 362001, gujarat, india.

I purchased a product from amazon and i requested for the product return to amazon and amazon requested this pick up to blue dart junagadh office. Strangely no body picked up the return product though it was scheduled. The pick up was scheduled on 12th september 2017 between 3 to 6 pm. No blue dart employee picked this up and there was no confirmation about pick up.

I called amazon and they said sorry (Artificially) and said pick up will be done on 13th september. Again the pick up was not done till the evening and i called up amazon and they say we have asked blue dart for pick up and they will pick up. I called blue dart office junagadh. I called for many time to their 3 different contact numbers provided by them but there was no reply on any of the phone number. I tried calling them for one hour and there was no response. I then tried to find out another contact number & at last i tried this number [protected] & one of the employee who picked up this call said without asking who am i calling that your pick up will not be done today.

He rudely answered me that amazon product pick up (With tracking number mentioned above) will not be done today. I asked him about when did he receive the request for pick up from amazon. He did not provide me this information and told me that i am not liable to provide this information to you.

He hanged up my call and did not my any further call

Is this the way you behave with your customer? Dont you have any accountability?

Below are the details of my courier:
Airway bill number: [protected]
Status: c'nee shifted from the given address
(This is ridiculous status. As your courier boy didn't call me for parcel delivery and updated status by his own before calling to me.)
New airway bill for same parcel:[protected]
Status: shipment redirected on new airway bill
(Why blue dart changes the airway bill number as your courier boy have updated fake reasons and status.)

Please deliver my parcel on the same address mentioned on parcel.

* return your product*
I ordered 5 shirts of size 40 but received very small size and these are totally different product from displayed image in the website

From customer service providers did not any response.
Price: (999+100)=1098/_
Ref id: gt04goh130
Order id: 932812
Tracking id: [protected]
Please do the needful
And return it as early as possible.

I have sent my things on 1st sept n still i didn't got it. It took 12days to reach my place and then without contacting the person they are saying that the address is incomplete if they are not getting the address they should have to call the no. Which is given over there to ask the address or the landmark. This is not to be done. Please do something and solve my issue.

This is not the first time where bluedart has been done delay for delivering consignment. I had placed and order online and the shipment had arrived on 7th sep, 2017 at bluedart mumbai center (Kurla). As you can se below that the consignment has been held by the bluedart for just landmark not mentioned. I had tracked it every day and contacted to the customer care for the same and also provided them landmark but still there was no response from the bluedart team and not yet received my consignment. I hope so that other people should be aware of such thing and would like to give suggestion that if you want to opt any courier service then please don't go for bluedart as they are costly and also their service is poor, cheap, worst, pathetic, etc. Go for other like dtdc or even our indian post is much better.
Waybill no : [protected] reference no : [protected]
Pickup date 06 september 2017
From noida
To mumbai
Status consignee's address unlocatable/landmark
Needed
Expected date of delivery 08 september 2017

I received a package today (12/09/2017) from blue dart awb#[protected] at my office address "capss, bose institute, en-80, sector-5, salt lake kolkata" at around 15:30.

(1) the delivery boy was reluctant to come inside the office campus and asking me to collect the package from outside my office (From the road).
(2) i asked him to come inside and deliver the package to my office security near the front gate as i was in a meeting. He came inside the office and again called me to pick it up. I went there and asked why he did not deliver to my security, his reply was he could not see, although the security office was just near the main gate. I asked him about his name he refused and he was arrogant too.

My courier with tracking id [protected] has lost as per blue dart customer care on 11/09/2017. This is worst ever experience with blue dart. I have to carry that parcel to germany with me on 16/09/2017. Going without this parcel will create a big problem there in germany for me. Really upset with such kind of service of blue dart.
Email - [protected]@gmail.com

Sir my pan card is not delivered at my home address, plzzzzzzz sir it's urgent please delivered my pan card fast my blue dart waybill number is [protected].

This was the first time i was using bluedart for courier and really very disappointed and wont be using bluedart in future. My parents had sent some important documents to me via bluedart, the payment of which they had already done. Today i got the call to receive the courier. I was in college and was busy in project work so i asked my friend to receive the courier on my behalf. I was not knowing that the payment was already done by my dad and i didnt need to give any money to the delivery boy, so i just asked for confirmation whether any money is to be paid or not and the delivery boy said yes rs 500 is to be paid and my friend paid the money and received the courier. When i just confirmed this from my parents, i made almost 100 calls to the delivery boy but he didnt pick up and later switched off his mobile. I even called the bluedart's so called toll free number which is actually not tollfree. But no response.

Such a worse company.
Delivery boys name is sachin baruah... His phone number is +91-[protected]

I am sanjay a serving officer in armed forces, and all the readers please please take my advise. Never send anything important through blue dart. Never. Its the most unprofessional agency and customer care is utterly useless.
I sent an expensive badminton racquet, a professional one through blue dart from siliguri to gurgaon.
It was delivered in such a state as if someone has deliberately hammered and broken it out of shape.
Please avoid blue dart at all costs.

Sanjay

I have received a sms at 11.50am stating that the cheque book was delivered to one ms. Meena when we were out of our house. The airway bill no. Is [protected]. Neither we have received any call from your delivery person nor we authirsed any person in the name of ms. Meena to receive the cheque book. Please look into it and arrange to deliver the cheque book at your earliest.

I had received a call from blue dart delivery boy day before yesterday. My passport which was submitted for visa stamping had arrived but since two days he is just calling but he is not delivering the passport. This is ridiculous. The blue dart service at mehmoorgang, varanasi, uttarpradesh the delivery boy name is ashley singh. Such kind of careless behavior is not expected from blue dart.
Passport arrival date 9/9/17 in varanasi and is in the name of ashish agrawal

I had a courier expected from bluedart on saturday on my company address.
Since it was official docuemnts company employee had provided company address itself and i was waiting for it on saturday at the office.

While (Over) smart bluedart employees finds out (May be from internet) that any way saturday is holiday for my company so they do not deliver "the day definite delivery" courier and insted shows up on monday.

They do not even consider to call and ask atleast.
I have one question to them :

What exactly day definite delivery means and if somebody paid for express delivery, why would they not consider holiday etc themselves and expect delivery two days late? It was a passport and had to cancel travel.

I am Noor Alam, was expecting my PAN Card to get deliver before 11.09.17. From Pan Card Office I got communication that it has left on 01.09.17. But yesterday when I tracked with my Bluedart Waybill number, I found the status showing Delivered on 06.09.17. Whereas I have not found my PAN Card till now, neither I got any calls from Bluedart.

Please update me on the issue as soon as possible.

I beg to state most respectfully and humbly that i am a customer of blue dirt dharmanagar. I did not get the delivery of my parcels from there my parcels awb numbers are #[protected] #[protected] #[protected]
#[protected].in this connection blue dirt authority of dharmanagar informed me that i am out of their coverage area. But i have evidence that i am in their area and it is their responsibility to perform their duty properly. First para last line. Even though i have produce my relevant documents issued by dm, supporting my demand of being a customer of their area coverage, they have again denied. They have no right to reject any government certificates.

I, therefore, pray and hope that you would be kind enough to understand my inconvenience and take proper step to lessen my problem.

Yours sincerely,
Animesh debnath
Mob - [protected]
Dharmanagar
North tripura

Without asking me he returns the products how can he do like that? It is so annoying on your part please look into the matter he is from karnataka state and chitradurga district please look into the matter immediately, he hasn’t been doing these things from too many days how will i get my goods delivered if he is like that so please
We are paying you so much for the delivery how can we get satisfied pls look into the matter sir