Claimed

Blue Dart Express Complaints & Reviews

1
Updated: Feb 17, 2026
Complaints 10592
Resolved
944
Unresolved
9648
Contacts

File a complaint to Blue Dart Express

Having problems with Blue Dart Express?

File a complaint and get it resolved by Blue Dart Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Blue Dart Express reviews & complaints page 378

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
ruhaan pathan
from Vadodara, Gujarat
Sep 18, 2017
Report
Copy

Address: Ahmedabad, Gujarat, 380001
Website: droom.in

I have ordered droom helmet but you deliverd me today droom car perfume. my order id on droom site is OID: 4214301. It is shows that helmet is shipped but at my home received droom car perfume.can you help me for that?
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    Dharmvir Attri
    from Delhi, Delhi
    Sep 18, 2017
    Report
    Copy

    Address: Rohtak, Haryana, 124001
    Website: Blue dart rohtak

    Dear sir
    My self 2off dharmvir
    Mr. Ajay delivery boy called me to deliver cc on my address. But from last 3 days i don't know why they are not handing over me my post. I informed 2-3 times in blue dart rohtak too. Only they are giving excuses. As self 24hrs can't be stand in front of my house to wait for them. Kab sahib jaade aayenge. I was waiting from morning. And they blocked my cell no.
    Kya yhee service h blue dart ki jo time ki value ki rkhne ki bolte h. Missbehave krte h. 16th se rohtak m pdaa h mera courier.
    Blue Dart Express customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      L
      Lanke Tejesh Varma
      from Delhi, Delhi
      Sep 18, 2017
      Report
      Copy

      Address: Raebareli, Uttar Pradesh, 229010

      Courier service by blue dart is worst in raebareli... They are not attending the call... And if attended the person is speaking so arrogant and not trying to listen what we are saying, just hanging the call without letting us talk
      And the most important thing is that they are not delivering in time. They are waiting to get more than 1 parcel to a particular place and then bringing all together. Meanwhile, they are giving wrong information that the parcel is delivered or complaining that the customer didn't attend the call... Disgusting response from a reputed organization
      Blue Dart Express customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        ashoka handloom arts
        from Coimbatore, Tamil Nadu
        Sep 18, 2017
        Report
        Copy

        Address: 641001

        The manager,
        Blue dart

        Dear sir,

        We had hired your services to transport 2 boxes containing handloom goods to kolkata, within 5-6 days.

        Advertisements:

        The consignment was booked under gr no.[protected], on 09.09.17 (Date).

        We did not expect from you,

        We expect an early response from you.

        Yours faithfully,
        Ashoka handloom arts
        Coimbatore
        Blue Dart Express customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          amitjsrbaridih
          from Pune, Maharashtra
          Sep 18, 2017
          Report
          Copy

          Address: 831017

          My consignment number – [protected] was supposed to be delivered on 17-sep-2017 as per below snapshot available on blue dart’s website.
          But the courier was not delivered yesterday and now the site shows that the address location is untraceable.
          I request blue dart team to cross check their records as many consignments have been delivered at my address in the past.
          How can this address become “unlocatable” overnight.
          When i called up the local center at jamshedpur[protected] they aid that the courier will not be delivered anymore.
          Please look into and deliver my courier on priority.

          Amit kumar
          Jamshedpur - [protected]
          Blue Dart Express customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vishabh Raheja
            from Thanesar, Haryana
            Sep 18, 2017
            Report
            Copy

            Address: Bhiwani, Haryana

            Hello,

            Kindly note that my name is vishabh raheja, my courier was already reached there (Bhiwani), as i got a confirmation call from blue dart office in bhiwani at meham gate,

            My airway bill no. Is [protected]

            The distance between our home & blue dart office is hardly 3-4 km, and when i m asking him to deliver at my home address then he replied me with a irritating sound that it will be take 5-7 days to be delivered.

            I am currently leaving in gurgaon due to my job but my family member are present at the mentioned address.

            Can you suggest me, why it will taken so much time to be deliver.
            Blue Dart Express customer support has been notified about the posted complaint.
            Sep 22, 2017
            Updated by Vishabh Raheja
            What the bull #### is going on!

            When i called blue dart executive then he was spoken to me rudely

            And until now, my pan card is not delivered to my address.

            I need answer why is it so
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Aastha Anand
              from Hyderabad, Telangana
              Sep 17, 2017
              Report
              Copy

              Address: Allahabad, Uttar Pradesh, 211008

              Pan card not received but my tracking status shows that it has been delivered to some DEEPAK DUBEY . Bill Number [protected] on 9th September 2017

              Actual Person and address that it was to be delivered to is

              Ansh Anand
              77, Guru Nanak Nagar,
              Lane No.-2, Naini, Allahabad, Uttar Pradesh 211008

              Please contact me at
              [protected]@gmail.com
              Blue Dart Express customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                Nitin Isac
                from Thiruvananthapuram, Kerala
                Sep 16, 2017
                Report
                Copy

                Address: 560066

                Delivery man is arrogant and not customer friendly. On my presence of delivery location, he sending the delivery product back saying as delivery address changed without my even concern. NOT EVEN UNDERSTANDING CUSTOMER AND GIVING ORDER WHILE AT CORNER OF PLACE MENTIONED NOT EVEN CONSIDERING CUSTOMER'S REQUEST. IF THIS Trend continue your company will have negative feedback from me and acquaintances.
                Blue Dart Express customer support has been notified about the posted complaint.
                Sep 21, 2017
                Updated by Nitin Isac
                Blue dart customer support not even called Im wondering What kind support are you provided its been 6 days after this incident. If you cannt deliver product, then why are you still in business
                [protected] this is my way bill no.
                This is my fourth experience with Blue Dart that every time if they don't deliver the parcel at given time they just update premises closed very poor and pathetic service look kindly look into this matter urgently.
                Hi Team, Through bluedart courier i have received some goods with the mode of COD. order no: [protected] so but my question is why COD mode option only CASH is accepting not any card mode payment is implemented. any specific reason for that. ??
                Bluedart at Perumba, Payyanur, Kannur, Kerala is not delivering any items to the address. They told us to take the courier from their office every time. If we tell them to deliver the item at the address, they will say that we must go to the office to get courier, otherwise theywill return the courier.
                Helpful
                Found this helpful?
                3 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  C
                  Chandal
                  from Delhi, Delhi
                  Sep 16, 2017
                  Report
                  Copy

                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                  Dear team,

                  Would like to request you to redress of my undelivered consignment no. Awb [protected] due to incomplete address mention on courier. However i had already updated address in bank and also personally visited your office at sector - 16 noida, but till now struggling to receipt of my consignment.

                  Request you to please resolve the issue at earliest.

                  My contact no. [protected] and registered mail id chandan. [protected]@aforeserve.co.in., my office address is aforeserve.com ltd, b-21, sector - 8, noida, uttar pradesh - 201301
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Consignee'S Address Incomplete/Landmark Needed what i need to do recieve my shipment.
                  The above consignment not yet delivered and no response from your end. All contact numbers are engaged very pathetic service. Kindly do the needful for deliver the same today.
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    asha riyas
                    from Udagamandalam, Tamil Nadu
                    Sep 15, 2017
                    Report
                    Copy

                    about returned package

                    Address: Nilgiris, Tamil Nadu, 643102

                    I purchased a product from amazon and i had to return it due to some reasons the product. They informed that it will be collected on the 31st of august by bluedart. But they didn't come for collecting the product till 3rd sep, we returned the product in the bluedart office still they didn't dispatch the product. Please inform them to dispatch it soon...
                    Helpful
                    7 other people found this review helpful
                    7 found this helpful
                    4 Comments
                    Report
                    Copy
                    V
                    viveksharmaseo
                    from Nawanshahr, Punjab
                    Sep 15, 2017
                    Report
                    Copy

                    Address: Chandigarh, Punjab
                    Website: www.bluedart.com

                    They are providing on the the most bs service. They didn't even visit customer address and update status like C'snee shifted from address! When we call them still the don't have sense to talk.

                    TOTALLY POOR SERVICES
                    I have no idea to whom Blue Dart delivered my PAN card.
                    Below is the message what I see in NSDL PAN status track.

                    "Your PAN card has been delivered on 12-May-2017 by Blue Dart Express Ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application."
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sri jagan
                      from Bengaluru, Karnataka
                      Sep 15, 2017
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Bangalore, Karnataka, 560047
                      Website: www.bluedart.com

                      Hello team,

                      Every month i should receive my hard copy statement from my axis bank. However, not even a single time i have received also at eod i am receiving a sms stating your axis bank shipment dispatched through blue dart awb# [protected] has returned undelivered. Please contact axis bank for any clarification.

                      In-fact the delivery agents are so unprofessional at my location and asking me to come to the nearest place which they feel comfortable to deliver instead to come to the delivery address.

                      I am wondering how come my duplicate credit card is also returned back mentioned consignee not available?, while all the courier agents are easily able to deliver ex:flipkart, shopclues, dtdc, mynthra and etc...
                      Sep 16, 2017
                      Complaint marked as Resolved 
                      confirmation that the package has been delivered today at 1519 hours
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Dear Sir,
                      we have applied Pan card & Pan card despatched on dated 30.08.2017
                      but till date we have not received pan card, kindly solve the problem earliest
                      I have not even received a single call from bluedart and they themselves assumed that the delivery premises is closed! What the hell ia going on! I mean what are they upto! Bloody hell I have got my credit in there! And they are least concerned!
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        dipankar dutt
                        from Delhi, Delhi
                        Sep 15, 2017
                        Report
                        Copy

                        Address: Kamrup, Assam, 781354

                        I am surprised to see the service of such a big courier company. I sent one document to Mumbai on 8th Sept. It's yet not reached the destination. When I checked the status in your portal it's found that Pin no might be not correct. Above the envelope the recipient and sender contacts no are written but nobody contact at that nos. I don't know where the document is lying. Please do the needful at the earliest as it's very much urgent for me

                        My consignment No:[protected]
                        Blue Dart Express customer support has been notified about the posted complaint.
                        The delivery department of noida is just horrible. The way they speak to the customers shows that blue dart has hired them with bare minimum renumeration. I will never ever recommend any one to go through blue dart. DTDC is hell lot better.
                        Consignee'S Address Incomplete/Landmark Needed what i need to do recieve my shipment.
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          A_nu_jam
                          from Mumbai, Maharashtra
                          Sep 15, 2017
                          Report
                          Copy

                          Address: Mumbai City, Maharashtra, 400028

                          I had requested by VISA/ Passport to be delivered at my office address. The courier was sent to my office on Thursday without any prior intimation and I was working from my client office that day. The next day I came to my office only to collect the passport and the courier boy once again without any prior intimation came to the office and after only one call to me left the office without delivering my passport. I was unfortunately on another call when he called me.
                          Tomorrow is Saturday and our office is closed so again I will not be able to collect my passport. I have to fly out on Tuesday and require my passport. This is highly unprofessional of Bluedart to not fix a delivery time, not intimate recepients about the delivery in advance. I cannot wait all day for the courier service to call me right. Highly disappointing service. I shall never recommend Bluedart to anyone...ever!!!
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Name -vishhal
                          Pan no - BEUPV0833H
                          Airway bill no - EA32499429IN
                          Acknowledgment no -[protected]
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            GoogieHost
                            from Lucknow, Uttar Pradesh
                            Sep 15, 2017
                            Report
                            Copy

                            Address: Lucknow, Uttar Pradesh, 226010

                            Hello,

                            I am using such words because am totally fed up with your service, I am sending you list of orders were delivered late with fake status by your mother ##### delivery boys.

                            [protected][protected]
                            [protected][protected]
                            [protected] - 03-MAY-2017
                            [protected] - 02-JUN-2017
                            [protected] - 01-JUN-2017
                            [protected] - 03-AUG-2017
                            [protected] - 14-SEP-2017

                            These are packages taken care by BlueDart and 90% of them were late and most of the time your team mention that "Consignee not available" we are raising an FIR in Vibhuti Khand Thana as that package has my debit card and I don't feel secure with BlueDart.

                            1. Axis bank should change their courier partner or this the last day am doing banking with Axis Bank, will be doing all possible legal action against BlueDart now.

                            Update:
                            I called up related branch and was bit hyper as it was happening multiple times with me, I got reply that they wouldn't be delivering my Debit Card do whatever you want and disconnected my phone rudely.

                            International Brand ?
                            Get lost there are many better players in the market so just don't accept my package from any of your channel partner. I request you to blacklist my Name, Address, and Phone number as I know you will not take any action against your staff.
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              madhavi1994
                              from Gaya, Bihar
                              Sep 15, 2017
                              Report
                              Copy

                              Dear sir/Madam,

                              I am Arjun Soni. My Pan card No is BRXPA2807C. I have applied for correction in pan card with Ack no [protected]. I didn't get any call till today from courier service or concerning the delivery of my PAN card. But when I checked my PAN Application Status, I got the following message:

                              Your PAN card has been dispatched on 29-Aug-2017 by Blue Dart Express Ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application. The PAN card is expected to be delivered by 08-Sep-2017.

                              I tracked it on Bluedart website, but it was returned to NSDL RTOS already on 04-Sep-2017. There was no call from Blue Dart Express till date.

                              Thus sir, I kindly request you to take this complaint as serious and grant me to have my PAN Card at the earliest.

                              Acknowledgement No: [protected]
                              Alotted PAN No: BRXPA2807C

                              Regards
                              Arjun Soni
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Very thred class service.shipment not delivered on address but status update wrongly address unlocated. I complaint on cusumor court.
                              Dear Arjun,

                              Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                C
                                chabdrabhushan
                                from Jabalpur, Madhya Pradesh
                                Sep 15, 2017
                                Report
                                Copy

                                Address: Jabalpur, Madhya Pradesh, 482005

                                Mera mobile aa jane ke baad bhi mujhe nhi mila aur ye bluedart com. Ka kahna h ki address nhi mila jbki baki com ko mil jata h. Bluedart ki service kharab i dont like your service jbki mera contact no bhi add h mere address ke sath phir bhi inko address nhi mila ya mai ye kahu ki ye sb mujhe kl mera parcel dena hi nhi chhahte the isse a66a toh mujhe fedex courier ki service lgi timely toh parcel delivered kr dete h maine isse pehle bhi mi ke do mobile online purchase kiya h unko toh hmra address mil gya aur humko hmra parcel
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Sep 15, 2017
                                Updated by chabdrabhushan
                                Mera mobile aa jane ke baad bhi mujhe nhi mila aur ye bluedart com. Ka kahna h ki address nhi mila jbki baki com ko mil jata h. Bluedart ki service kharab i dont like your service jbki mera contact no bhi add h mere address ke sath phir bhi inko address nhi mila ya mai ye kahu ki ye sb mujhe kl mera parcel dena hi nhi chhahte the isse a66a toh mujhe fedex courier ki service lgi timely toh parcel delivered kr dete h maine isse pehle bhi mi ke do mobile online purchase kiya h unko toh hmra address mil gya aur humko hmra parcel

                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  O
                                  Opsimath Knave
                                  from Khammam, Telangana
                                  Sep 15, 2017
                                  Report
                                  Copy

                                  Address: Papum Pare, Arunachal Pradesh, 791111

                                  Tracking id-[protected]
                                  Courier node-itanagar arunachal pradesh

                                  1. The staff in bluedart itanagar never never delivers paid items instead asking customers to come to their office and threatening to send back the courier failed to do so.
                                  2. The particular item i ordered reached itanagar bluedart office on 11 september but they kept the courier in their store for a week without contacting me.
                                  3. This is not a solo case but very prevailing in this particular bluedart office
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Itanagar Bluedart Hub is a ###. They always update false, fake updates on their tracking log, "consignee's address unlocatable/landmark needed" even though the address & landmark is correctly given alongwith phone number. They can at least phone the consignee, which they do not do and just update falsehood to escape responsibility. The staffs at Itanagar Bluedrart are unprofessional lot, with enormous haughtiness. They don't have a clue what they should do and are just overwhelmed by the volume of business. Bluedart should either take corrective measures or shut shop. Gvernment should intervene.
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Ramesha kj
                                    from Perambalur, Tamil Nadu
                                    Sep 14, 2017
                                    Report
                                    Copy

                                    Address: Chennai, Tamil Nadu, 600097

                                    Dear sir/madam,
                                    I ramesha kj, this is to inform you that my office location has been changed, so i request you to deliver my courier to the 'changed address' mention below.

                                    Please check the details of my shipment address to be changed.

                                    Docket no. [protected]

                                    Current address - 200 ft, thoraipakkam - pallavaram ring road, thoraipakkam, chennai, 600096.

                                    Changed address - no 16, tcs office, omr road, rajiv gandhi salai, karapakkam, chennai - 600097.
                                    Contact number :[protected].
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      m a n
                                      from Visakhapatnam, Andhra Pradesh
                                      Sep 14, 2017
                                      Report
                                      Copy

                                      Way bill no. [protected]
                                      This corrier isnot delvard to me service person are colling in last date 14/9/2017 but till now not devered i am checked tracking that tracking says address is not clear but same franchise person are deliverd anther corrier in same adders i am fully suffaring from our service madinaguda service centur service is not good ple solve the issue asap
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit