Blue Dart Express Complaints & Reviews

They have a tie - up with amazon and the returns which happen from them are one of the worst. Thier delivery guys will decide if they feel like going to a certain area or not. If they dont they will reschedule ur pickup without the customers knowledge. Actually allow such a thing is invading a customers privacy as customer has arranged for somebody to be home at that time. Never trust blue dartpickup tracking id:
[protected]

My waybill number is [protected] reference number is[protected] bluedart never attempted to deliver my parcel and updated a fake status on their site saying delivery attempted-premises closed called their customer care but every time i call it says network congested and call disconnects. I tried visiting their office their location on google is wrong. Please help

It is highly dissappointing to receive such poor service from your branch at bokaro steel city. I had to return an ordered packet from amazon. But despite raising the request ticket a week ago, none of your staff has showed up to pick the courier. Everyday, despite calling multiple times at the given contact nos. For your bokaro branch, either the no. Is always switched off or they do not respond. Even the last day of my return has lapsed. Now, i wish to know that who is responsible for the loss caused to me as i am unable to return it to the amazon based on the ticket raised now.
Thus, i wish you to compensate my financial loss caused to me.

Amazon return id - d1ng7dpjrrma
Order id[protected]

I really got disappointed and very frustrated of your service.

First time, your guy called me to deliver the shipment, at that time i was out of town so asked him to handover on monday but no one come, they returned the shipment to bank stating that landmark is not identified. Why they couldnt' able to call me on monday?

Second time,

Incident :1

Again i requested bank to send the shipment and done it now. One guy called me to deliver, i asked them to bring it yesterday before 1pm he told okay, we will come and handover but no one come yesterday before 1pm.

Incident :2

I called customer care and given appointment to deliver it today before 1pm, one guy called me from[protected], he told, he can able to come between 1 to 4pm.in this case, why the customer care took request to deliver it before 1pm today?

Incident :3

I agreed to get it deliver 1pm to 4pm today, he told the guy will call me when he reach my place between above mentioned time but now time is 4.30pm still no one cantacted me to deliver it.

Simple delivery, evern professional courier is doing great job but why you counldnt able to deliver it as promissed?

Do you guys think that i dont have any other work but should sit in home to get the courier? Your guy told, he never call me before reaching to my house.. Are you providing service or having habits of returning shipment always to banker?

I need answer for above questions, and want reply in written. Also, i need my shipment should be deliver to my address atleast tomorrow before 1pm. Dont return to bank i have lot of work, not having time to do followup with your guys.. Its really #.

I applied for pan card, they are alloted for ack [protected] and pan number is gafpk7549f the card sent by blue dart awb [protected] but it is not delivered. I checked my status it will returned to the mumbai. They will not inform to me i will waiting for that. Tey send message to deliver at 16 sep 2017 but it will not delivered.

Please taking serious action and deliver my pan card.

Thanking you!!

I was supposed to be delivered a package through blue dart yesterday, 18th sep 2017. The delivery guy called me at 6:30pm stating that he is not able to find my address. I told him, the way is quiet easy and you ask anyone around.
After regular follow up's on call and trying to make him understand the way he came to my doorstep at 8:35pm (In return, he couldn't understand anything and was rude in talking)
I told him generally that the way to my home is really easy and you could have asked anyone, he replied me back with a very blunt and arrogant answer.
He gave me the sheet where i supposed to sign that i have received the package and meanwhile i asked his name.
He didn't answer, i asked for my package and he replied ' i am not giving you'
I asked 'why?'
All he said was ' i dont want to'
Thankfully, i still had the sheet in my hand, i told him i have already signed this and i have paid for the products as well, how can you not give me my package.
He became arrogant and tried to snatch the sheet out of my hand.
I told him, i am not giving you the sheet because he refused to hand me over the package.
And i asked him to leave,
After sometime he called me back and said ' do you want your package or not?' i said 'come home and deliver'. He came to my home, stopped 4 houses before and didn't get down of the car.
My father walked till his truck and he did false behavior with my father as well.
Then we got a call from someone from bluedart asking us to return the sheet and take our package.
All of this drama ended at 9:15pm.
I want a strict action to be taken on this.

Date of the incident: 18th sep 2017
Client number: [protected]
Resolution:
Employee: 116139, kalu ram meena

Attaching a picture of the sheet that i signed.

I have not received my courier the blue dart courier guy didn't called me and didn't come to my office he put as consignee not available in status this is the worst service from the blue dart courier my waybillno:[protected] plz resend again my courier to my office address in my office phones are not allowed plz inform the courier guy to come directly

I got my delivery when i open it my product is cracked what is the problem about your delivery and your service i want my delivery is not good at all product is nokia 1610 and nokia 1110 anf the watch nokia 1610 is totally off and nokia 1110 is not starting and and cracked the body watch also not opparating im so angry about our costumer care sarvice

I have ordered droom helmet but you deliverd me today droom car perfume. my order id on droom site is OID: 4214301. It is shows that helmet is shipped but at my home received droom car perfume.can you help me for that?

Dear sir
My self 2off dharmvir
Mr. Ajay delivery boy called me to deliver cc on my address. But from last 3 days i don't know why they are not handing over me my post. I informed 2-3 times in blue dart rohtak too. Only they are giving excuses. As self 24hrs can't be stand in front of my house to wait for them. Kab sahib jaade aayenge. I was waiting from morning. And they blocked my cell no.
Kya yhee service h blue dart ki jo time ki value ki rkhne ki bolte h. Missbehave krte h. 16th se rohtak m pdaa h mera courier.

Courier service by blue dart is worst in raebareli... They are not attending the call... And if attended the person is speaking so arrogant and not trying to listen what we are saying, just hanging the call without letting us talk
And the most important thing is that they are not delivering in time. They are waiting to get more than 1 parcel to a particular place and then bringing all together. Meanwhile, they are giving wrong information that the parcel is delivered or complaining that the customer didn't attend the call... Disgusting response from a reputed organization

The manager,
Blue dart

Dear sir,

We had hired your services to transport 2 boxes containing handloom goods to kolkata, within 5-6 days.

Advertisements:

The consignment was booked under gr no.[protected], on 09.09.17 (Date).

We did not expect from you,

We expect an early response from you.

Yours faithfully,
Ashoka handloom arts
Coimbatore

My consignment number – [protected] was supposed to be delivered on 17-sep-2017 as per below snapshot available on blue dart’s website.
But the courier was not delivered yesterday and now the site shows that the address location is untraceable.
I request blue dart team to cross check their records as many consignments have been delivered at my address in the past.
How can this address become “unlocatable” overnight.
When i called up the local center at jamshedpur[protected] they aid that the courier will not be delivered anymore.
Please look into and deliver my courier on priority.

Amit kumar
Jamshedpur - [protected]

Hello,

Kindly note that my name is vishabh raheja, my courier was already reached there (Bhiwani), as i got a confirmation call from blue dart office in bhiwani at meham gate,

My airway bill no. Is [protected]

The distance between our home & blue dart office is hardly 3-4 km, and when i m asking him to deliver at my home address then he replied me with a irritating sound that it will be take 5-7 days to be delivered.

I am currently leaving in gurgaon due to my job but my family member are present at the mentioned address.

Can you suggest me, why it will taken so much time to be deliver.

Pan card not received but my tracking status shows that it has been delivered to some DEEPAK DUBEY . Bill Number [protected] on 9th September 2017

Actual Person and address that it was to be delivered to is

Ansh Anand
77, Guru Nanak Nagar,
Lane No.-2, Naini, Allahabad, Uttar Pradesh 211008

Please contact me at
[protected]@gmail.com

Delivery man is arrogant and not customer friendly. On my presence of delivery location, he sending the delivery product back saying as delivery address changed without my even concern. NOT EVEN UNDERSTANDING CUSTOMER AND GIVING ORDER WHILE AT CORNER OF PLACE MENTIONED NOT EVEN CONSIDERING CUSTOMER'S REQUEST. IF THIS Trend continue your company will have negative feedback from me and acquaintances.

Dear team,

Would like to request you to redress of my undelivered consignment no. Awb [protected] due to incomplete address mention on courier. However i had already updated address in bank and also personally visited your office at sector - 16 noida, but till now struggling to receipt of my consignment.

Request you to please resolve the issue at earliest.

My contact no. [protected] and registered mail id chandan. [protected]@aforeserve.co.in., my office address is aforeserve.com ltd, b-21, sector - 8, noida, uttar pradesh - 201301

I purchased a product from amazon and i had to return it due to some reasons the product. They informed that it will be collected on the 31st of august by bluedart. But they didn't come for collecting the product till 3rd sep, we returned the product in the bluedart office still they didn't dispatch the product. Please inform them to dispatch it soon

They are providing on the the most bs service. They didn't even visit customer address and update status like C'snee shifted from address! When we call them still the don't have sense to talk.

TOTALLY POOR SERVICES

Hello team,

Every month i should receive my hard copy statement from my axis bank. However, not even a single time i have received also at eod i am receiving a sms stating your axis bank shipment dispatched through blue dart awb# [protected] has returned undelivered. Please contact axis bank for any clarification.

In-fact the delivery agents are so unprofessional at my location and asking me to come to the nearest place which they feel comfortable to deliver instead to come to the delivery address.

I am wondering how come my duplicate credit card is also returned back mentioned consignee not available?, while all the courier agents are easily able to deliver ex:flipkart, shopclues, dtdc, mynthra and etc...