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Blue Dart Express Complaints & Reviews

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Updated: Apr 29, 2026
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Blue Dart Express reviews & complaints page 378

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P
praveen koneti
from Bengaluru, Karnataka
Sep 19, 2017
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I applied for pan card, they are alloted for ack [protected] and pan number is gafpk7549f the card sent by blue dart awb [protected] but it is not delivered. I checked my status it will returned to the mumbai. They will not inform to me i will waiting for that. Tey send message to deliver at 16 sep 2017 but it will not delivered.

Please taking serious action and deliver my pan card.

Thanking you!!
Aug 6, 2021
Complaint marked as Resolved 
Blue Dart Express customer support has been notified about the posted complaint.
Sep 19, 2017
Updated by praveen koneti
Dear sir/madam

Pan no:gafpk7549f
Ack:[protected]
Awb:[protected]
My pan card will returned to the mumbai. It will not deliver to the my address so i want to change my address and deliver it to the new address.

Old address:andra spice (Pg), 6th main road, srinivasa nagar, hanumanth nagar, bengalore, 560019.

New address:3-52, konetivari palli (V), sompalli (P), mulakalacheruvu (M), chittoor (Dt), andhra pradesh, pincode:517390

Please taking action thanking you!!
Sep 19, 2017
Updated by praveen koneti
Dear sir/madam

I will put my correct address but it will not delivered. They send one message is "your digi bank shipmet will be attemted by blue dart" expected date is 16 sep 2017 but no one will come. And i checjed my status it shows "consignee's address is incomplete/landmark needed". And i want to change my address. Please deliver to the new address.

Old address:6th main road, 4th cross, above bank of india, hanumanth nagar, bengalore, 560019.

New address:3-52, konetivari palli (V), sompalli (P), mulakalacheruvu (M), chittoor (Dt), andhra pradesh, pincode:517390
Dear bluedart

My Order of AWB# [protected] has been delivered to a wrong person

please deliver it to my Original adress

Name : Suman Das
Address : Bvfcl colony 209/II/C
Namrup, Assam
Pin : 786623

Waybill No : [protected]
Reference No : [protected]
My courier before 10 days received in blue dart office.but my courier till now not delivered.
Location- Rudrapur
Pin code-263153
Mobile No.- [protected]; [protected]

Thanks & Regards,
Sumit Kumar Bhargav.
Your PAN card has been dispatched on September 06, 2017 by Blue Dart Courier vide AWB no. [protected].
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    S
    Srija Singh
    from Jaipur, Rajasthan
    Sep 19, 2017
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    Address: Jaipur, Rajasthan, 302020
    Website: bluedart

    I was supposed to be delivered a package through blue dart yesterday, 18th sep 2017. The delivery guy called me at 6:30pm stating that he is not able to find my address. I told him, the way is quiet easy and you ask anyone around.
    After regular follow up's on call and trying to make him understand the way he came to my doorstep at 8:35pm (In return, he couldn't understand anything and was rude in talking)
    I told him generally that the way to my home is really easy and you could have asked anyone, he replied me back with a very blunt and arrogant answer.
    He gave me the sheet where i supposed to sign that i have received the package and meanwhile i asked his name.
    He didn't answer, i asked for my package and he replied ' i am not giving you'
    I asked 'why?'
    All he said was ' i dont want to'
    Thankfully, i still had the sheet in my hand, i told him i have already signed this and i have paid for the products as well, how can you not give me my package.
    He became arrogant and tried to snatch the sheet out of my hand.
    I told him, i am not giving you the sheet because he refused to hand me over the package.
    And i asked him to leave,
    After sometime he called me back and said ' do you want your package or not?' i said 'come home and deliver'. He came to my home, stopped 4 houses before and didn't get down of the car.
    My father walked till his truck and he did false behavior with my father as well.
    Then we got a call from someone from bluedart asking us to return the sheet and take our package.
    All of this drama ended at 9:15pm.
    I want a strict action to be taken on this.

    Date of the incident: 18th sep 2017
    Client number: [protected]
    Resolution:
    Employee: 116139, kalu ram meena

    Attaching a picture of the sheet that i signed.
    Blue Dart Express customer support has been notified about the posted complaint.
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      G
      Gowei
      from Alampur, Telangana
      Sep 19, 2017
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      Address: Hyderabad, Andhra Pradesh

      I have not received my courier the blue dart courier guy didn't called me and didn't come to my office he put as consignee not available in status this is the worst service from the blue dart courier my waybillno:[protected] plz resend again my courier to my office address in my office phones are not allowed plz inform the courier guy to come directly
      Blue Dart Express customer support has been notified about the posted complaint.
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        K
        krishnasulgavkar
        from Mumbai, Maharashtra
        Sep 18, 2017
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        I got my delivery when i open it my product is cracked what is the problem about your delivery and your service i want my delivery is not good at all product is nokia 1610 and nokia 1110 anf the watch nokia 1610 is totally off and nokia 1110 is not starting and and cracked the body watch also not opparating im so angry about our costumer care sarvice
        Blue Dart Express customer support has been notified about the posted complaint.
        [protected]
        [protected]
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          R
          ruhaan pathan
          from Vadodara, Gujarat
          Sep 18, 2017
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          Address: Ahmedabad, Gujarat, 380001
          Website: droom.in

          I have ordered droom helmet but you deliverd me today droom car perfume. my order id on droom site is OID: 4214301. It is shows that helmet is shipped but at my home received droom car perfume.can you help me for that?
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            D
            Dharmvir Attri
            from Delhi, Delhi
            Sep 18, 2017
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            Address: Rohtak, Haryana, 124001
            Website: Blue dart rohtak

            Dear sir
            My self 2off dharmvir
            Mr. Ajay delivery boy called me to deliver cc on my address. But from last 3 days i don't know why they are not handing over me my post. I informed 2-3 times in blue dart rohtak too. Only they are giving excuses. As self 24hrs can't be stand in front of my house to wait for them. Kab sahib jaade aayenge. I was waiting from morning. And they blocked my cell no.
            Kya yhee service h blue dart ki jo time ki value ki rkhne ki bolte h. Missbehave krte h. 16th se rohtak m pdaa h mera courier.
            Blue Dart Express customer support has been notified about the posted complaint.
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              L
              Lanke Tejesh Varma
              from Delhi, Delhi
              Sep 18, 2017
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              Address: Raebareli, Uttar Pradesh, 229010

              Courier service by blue dart is worst in raebareli... They are not attending the call... And if attended the person is speaking so arrogant and not trying to listen what we are saying, just hanging the call without letting us talk
              And the most important thing is that they are not delivering in time. They are waiting to get more than 1 parcel to a particular place and then bringing all together. Meanwhile, they are giving wrong information that the parcel is delivered or complaining that the customer didn't attend the call... Disgusting response from a reputed organization
              Blue Dart Express customer support has been notified about the posted complaint.
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                A
                ashoka handloom arts
                from Coimbatore, Tamil Nadu
                Sep 18, 2017
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                Address: 641001

                The manager,
                Blue dart

                Dear sir,

                We had hired your services to transport 2 boxes containing handloom goods to kolkata, within 5-6 days.

                Advertisements:

                The consignment was booked under gr no.[protected], on 09.09.17 (Date).

                We did not expect from you,

                We expect an early response from you.

                Yours faithfully,
                Ashoka handloom arts
                Coimbatore
                Blue Dart Express customer support has been notified about the posted complaint.
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                  A
                  amitjsrbaridih
                  from Pune, Maharashtra
                  Sep 18, 2017
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                  Address: 831017

                  My consignment number – [protected] was supposed to be delivered on 17-sep-2017 as per below snapshot available on blue dart’s website.
                  But the courier was not delivered yesterday and now the site shows that the address location is untraceable.
                  I request blue dart team to cross check their records as many consignments have been delivered at my address in the past.
                  How can this address become “unlocatable” overnight.
                  When i called up the local center at jamshedpur[protected] they aid that the courier will not be delivered anymore.
                  Please look into and deliver my courier on priority.

                  Amit kumar
                  Jamshedpur - [protected]
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    V
                    Vishabh Raheja
                    from Thanesar, Haryana
                    Sep 18, 2017
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                    Address: Bhiwani, Haryana

                    Hello,

                    Kindly note that my name is vishabh raheja, my courier was already reached there (Bhiwani), as i got a confirmation call from blue dart office in bhiwani at meham gate,

                    My airway bill no. Is [protected]

                    The distance between our home & blue dart office is hardly 3-4 km, and when i m asking him to deliver at my home address then he replied me with a irritating sound that it will be take 5-7 days to be delivered.

                    I am currently leaving in gurgaon due to my job but my family member are present at the mentioned address.

                    Can you suggest me, why it will taken so much time to be deliver.
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Sep 22, 2017
                    Updated by Vishabh Raheja
                    What the bull #### is going on!

                    When i called blue dart executive then he was spoken to me rudely

                    And until now, my pan card is not delivered to my address.

                    I need answer why is it so
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                      A
                      Aastha Anand
                      from Hyderabad, Telangana
                      Sep 17, 2017
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                      Address: Allahabad, Uttar Pradesh, 211008

                      Pan card not received but my tracking status shows that it has been delivered to some DEEPAK DUBEY . Bill Number [protected] on 9th September 2017

                      Actual Person and address that it was to be delivered to is

                      Ansh Anand
                      77, Guru Nanak Nagar,
                      Lane No.-2, Naini, Allahabad, Uttar Pradesh 211008

                      Please contact me at
                      [protected]@gmail.com
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        N
                        Nitin Isac
                        from Thiruvananthapuram, Kerala
                        Sep 16, 2017
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                        Address: 560066

                        Delivery man is arrogant and not customer friendly. On my presence of delivery location, he sending the delivery product back saying as delivery address changed without my even concern. NOT EVEN UNDERSTANDING CUSTOMER AND GIVING ORDER WHILE AT CORNER OF PLACE MENTIONED NOT EVEN CONSIDERING CUSTOMER'S REQUEST. IF THIS Trend continue your company will have negative feedback from me and acquaintances.
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Sep 21, 2017
                        Updated by Nitin Isac
                        Blue dart customer support not even called Im wondering What kind support are you provided its been 6 days after this incident. If you cannt deliver product, then why are you still in business
                        [protected] this is my way bill no.
                        This is my fourth experience with Blue Dart that every time if they don't deliver the parcel at given time they just update premises closed very poor and pathetic service look kindly look into this matter urgently.
                        Hi Team, Through bluedart courier i have received some goods with the mode of COD. order no: [protected] so but my question is why COD mode option only CASH is accepting not any card mode payment is implemented. any specific reason for that. ??
                        Bluedart at Perumba, Payyanur, Kannur, Kerala is not delivering any items to the address. They told us to take the courier from their office every time. If we tell them to deliver the item at the address, they will say that we must go to the office to get courier, otherwise theywill return the courier.
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                          C
                          Chandal
                          from Delhi, Delhi
                          Sep 16, 2017
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                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                          Dear team,

                          Would like to request you to redress of my undelivered consignment no. Awb [protected] due to incomplete address mention on courier. However i had already updated address in bank and also personally visited your office at sector - 16 noida, but till now struggling to receipt of my consignment.

                          Request you to please resolve the issue at earliest.

                          My contact no. [protected] and registered mail id chandan. [protected]@aforeserve.co.in., my office address is aforeserve.com ltd, b-21, sector - 8, noida, uttar pradesh - 201301
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Consignee'S Address Incomplete/Landmark Needed what i need to do recieve my shipment.
                          The above consignment not yet delivered and no response from your end. All contact numbers are engaged very pathetic service. Kindly do the needful for deliver the same today.
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                            A
                            asha riyas
                            from Udagamandalam, Tamil Nadu
                            Sep 15, 2017
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                            about returned package

                            Address: Nilgiris, Tamil Nadu, 643102

                            I purchased a product from amazon and i had to return it due to some reasons the product. They informed that it will be collected on the 31st of august by bluedart. But they didn't come for collecting the product till 3rd sep, we returned the product in the bluedart office still they didn't dispatch the product. Please inform them to dispatch it soon...
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                            viveksharmaseo
                            from Nawanshahr, Punjab
                            Sep 15, 2017
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                            Address: Chandigarh, Punjab
                            Website: www.bluedart.com

                            They are providing on the the most bs service. They didn't even visit customer address and update status like C'snee shifted from address! When we call them still the don't have sense to talk.

                            TOTALLY POOR SERVICES
                            I have no idea to whom Blue Dart delivered my PAN card.
                            Below is the message what I see in NSDL PAN status track.

                            "Your PAN card has been delivered on 12-May-2017 by Blue Dart Express Ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application."
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                              S
                              Sri jagan
                              from Bengaluru, Karnataka
                              Sep 15, 2017
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka, 560047
                              Website: www.bluedart.com

                              Hello team,

                              Every month i should receive my hard copy statement from my axis bank. However, not even a single time i have received also at eod i am receiving a sms stating your axis bank shipment dispatched through blue dart awb# [protected] has returned undelivered. Please contact axis bank for any clarification.

                              In-fact the delivery agents are so unprofessional at my location and asking me to come to the nearest place which they feel comfortable to deliver instead to come to the delivery address.

                              I am wondering how come my duplicate credit card is also returned back mentioned consignee not available?, while all the courier agents are easily able to deliver ex:flipkart, shopclues, dtdc, mynthra and etc...
                              Sep 16, 2017
                              Complaint marked as Resolved 
                              confirmation that the package has been delivered today at 1519 hours
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Dear Sir,
                              we have applied Pan card & Pan card despatched on dated 30.08.2017
                              but till date we have not received pan card, kindly solve the problem earliest
                              I have not even received a single call from bluedart and they themselves assumed that the delivery premises is closed! What the hell ia going on! I mean what are they upto! Bloody hell I have got my credit in there! And they are least concerned!
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                                D
                                dipankar dutt
                                from Delhi, Delhi
                                Sep 15, 2017
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                                Address: Kamrup, Assam, 781354

                                I am surprised to see the service of such a big courier company. I sent one document to Mumbai on 8th Sept. It's yet not reached the destination. When I checked the status in your portal it's found that Pin no might be not correct. Above the envelope the recipient and sender contacts no are written but nobody contact at that nos. I don't know where the document is lying. Please do the needful at the earliest as it's very much urgent for me

                                My consignment No:[protected]
                                Blue Dart Express customer support has been notified about the posted complaint.
                                The delivery department of noida is just horrible. The way they speak to the customers shows that blue dart has hired them with bare minimum renumeration. I will never ever recommend any one to go through blue dart. DTDC is hell lot better.
                                Consignee'S Address Incomplete/Landmark Needed what i need to do recieve my shipment.
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                                  A
                                  A_nu_jam
                                  from Mumbai, Maharashtra
                                  Sep 15, 2017
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                                  Address: Mumbai City, Maharashtra, 400028

                                  I had requested by VISA/ Passport to be delivered at my office address. The courier was sent to my office on Thursday without any prior intimation and I was working from my client office that day. The next day I came to my office only to collect the passport and the courier boy once again without any prior intimation came to the office and after only one call to me left the office without delivering my passport. I was unfortunately on another call when he called me.
                                  Tomorrow is Saturday and our office is closed so again I will not be able to collect my passport. I have to fly out on Tuesday and require my passport. This is highly unprofessional of Bluedart to not fix a delivery time, not intimate recepients about the delivery in advance. I cannot wait all day for the courier service to call me right. Highly disappointing service. I shall never recommend Bluedart to anyone...ever!!!
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Name -vishhal
                                  Pan no - BEUPV0833H
                                  Airway bill no - EA32499429IN
                                  Acknowledgment no -[protected]
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                                    GoogieHost
                                    from Lucknow, Uttar Pradesh
                                    Sep 15, 2017
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                                    Address: Lucknow, Uttar Pradesh, 226010

                                    Hello,

                                    I am using such words because am totally fed up with your service, I am sending you list of orders were delivered late with fake status by your mother ##### delivery boys.

                                    [protected][protected]
                                    [protected][protected]
                                    [protected] - 03-MAY-2017
                                    [protected] - 02-JUN-2017
                                    [protected] - 01-JUN-2017
                                    [protected] - 03-AUG-2017
                                    [protected] - 14-SEP-2017

                                    These are packages taken care by BlueDart and 90% of them were late and most of the time your team mention that "Consignee not available" we are raising an FIR in Vibhuti Khand Thana as that package has my debit card and I don't feel secure with BlueDart.

                                    1. Axis bank should change their courier partner or this the last day am doing banking with Axis Bank, will be doing all possible legal action against BlueDart now.

                                    Update:
                                    I called up related branch and was bit hyper as it was happening multiple times with me, I got reply that they wouldn't be delivering my Debit Card do whatever you want and disconnected my phone rudely.

                                    International Brand ?
                                    Get lost there are many better players in the market so just don't accept my package from any of your channel partner. I request you to blacklist my Name, Address, and Phone number as I know you will not take any action against your staff.
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      M
                                      madhavi1994
                                      from Gaya, Bihar
                                      Sep 15, 2017
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                                      Dear sir/Madam,

                                      I am Arjun Soni. My Pan card No is BRXPA2807C. I have applied for correction in pan card with Ack no [protected]. I didn't get any call till today from courier service or concerning the delivery of my PAN card. But when I checked my PAN Application Status, I got the following message:

                                      Your PAN card has been dispatched on 29-Aug-2017 by Blue Dart Express Ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application. The PAN card is expected to be delivered by 08-Sep-2017.

                                      I tracked it on Bluedart website, but it was returned to NSDL RTOS already on 04-Sep-2017. There was no call from Blue Dart Express till date.

                                      Thus sir, I kindly request you to take this complaint as serious and grant me to have my PAN Card at the earliest.

                                      Acknowledgement No: [protected]
                                      Alotted PAN No: BRXPA2807C

                                      Regards
                                      Arjun Soni
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Very thred class service.shipment not delivered on address but status update wrongly address unlocated. I complaint on cusumor court.
                                      Dear Arjun,

                                      Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
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