Blue Dart Express
Blue Dart Express Ltd.
Customer satisfaction rating: 9%
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9202
COMPLAINTS
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Blue Dart Express Customer Care

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Address
Shalimar Co-Op Housing Society Ltd, Ashram Road
Ahmedabad
Ahmedabad District
Gujarat
India - 380009
Landmarks:Near Embassy Market

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1420
down
1108

Phone:
Phone:
up
1797
down
1004

Fax:
Fax:
+91 07 9658 6195  

Additional info
24 hours Counters

Mumbai (Airport Vile Parle)
Hotel Avion, Opp. Domestic 1A Terminal, Nehru Road, Vile Parle (East), Location Mumbai - 400057
Tel:
+91 22 2618 4202
+91 22 2618 3286

Delhi (Delhi Cantt.)
IV - 1/48, Gopinath Bazzar, Delhi Cantontment, New Delhi - 110010
Tel:
+91 11 2569 9951
+91 11 2569 9952
+91 11 2569 9953
+91 11 2569 9954

Hyderabad
Gr. Floor, Uma Hyderabad House, Raj Bhavan Road, Hyderabad - 500041
Tel:
+91 40 2331 1919
+91 40 2331 2110
+91 40 2331 2060

Kolkata
Kanak Bldg., Ground Floor, 41, Jawaharlal Nehru Road, Opp. Jeevandeep Bldg. Location Kolkata - 700071
Tel: +91 33 2288 1919

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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9%
Complaints
9202
Pending
0
Resolved
824
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Blue Dart Express Complaints & Reviews

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Sir muje mera courier nhi mila h or Ajmer blue dart wale call attend nhi kr rhe h...
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A courier letter sent from chennai to mumbai has not been delivered. altgough blue dart confirms delivery, the consignee has not received the same
Proof, Blue dart provided a pdf document which shows a different name of recepient and no relation or phone etc is mentioned
There is no signature to verify the recepient
This is an important government document
Blue dart has not initiated any actions to track the wrong delivery
Sep 08, 2021

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    The delivery agent doesn't try to call and locate the address of mine . my ATM card is in the parcel id [protected]
    no which is send by the bank
    Sep 07, 2021

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      I did not received my shipment which is having my Debit card. It shows it is delivered to Saumya but my name is Nitesh. Below...
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      Hi Team,

      Today morning in have received a message from the delivery partner like the below as I will receive...
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      AWB [protected]

      Hello BlueDart My Parcel status is Network Delay, Will Impact Delivery from last 24hr please...
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      Parcel Awb#[protected] not delivered / but shows as delivered on customer care helpline and also sms sent to me on registered...
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      Hi Team,

      My shipment is going to the wrong address and i want it to get delivered on my correct address.
      The tracking number or the waybill number is [protected]. And the correct address to where the shipment is to be delivered is:-
      204-H, MIG Flats, Rajouri Garden, New Delhi 110027
      Sep 05, 2021

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        I sent a package through Blue Dart on 25th Aug and after four days, the tracking shows shipment delivered on 27th August and recipient by "Self". However, no one was at home at the time of delivery (18:11). Now I do not know the status. The delivery person didnot even call.
        This is extremely disappointing and I need to recover my package urgently.
        The toll free number does not allow to talk to any company person. How do I recover the package?
        Sep 04, 2021

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          The delivery agent doesn't try to call and locate the address of mine . my ATM card is in the parcel which is send by the...
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          No one arrived at my home i was waiting and also going one hours late for the gym...
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          I was supposed to receive my package on 2 sep but today it's 4 sep and still i haven't received my package.
          The reason...
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          The blue dart executive of bareilly up center dont deliver the parcel at time and giving excuses from last 4 days and also abusing. My parcel was out for delivery at 12:30 PM but it is not arrived yet the shipment is#[protected].please take action against the executive
          Aug 31, 2021

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            Dear Team,

            Shipment no [protected] is not delivered to a correct destination. It should be delivered to Kolkatta but got delivered to Surat.

            Thai to you did not check the identity and phone number provided and delivered the items.

            It is very ridiculous. I could only know now that i got message that my shipment has been delivered.

            Pleqease take this on priority.

            Mobile No- 91 [protected]
            Aug 31, 2021

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              I am very much pleased with the services provided by Blue Dart couriers. It's very much punctual rather I can say it's almost before time. But sorry to say that the delivery agency placed at Kunnamangalam, Calicut in Kerala which is 2 kms from my residence, is not at all delivering the courier to the address. They always say that pls collect it from the agency. I have had this same experience previously several times. Once I insisted them to deliver at the address and they delayed it for 3 days. Today also I had to collect it from the agency. AWB No.[protected]. Blue Dart please issue strict instructions to your agencies to deliver the goods to the address.
              Aug 30, 2021

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                Me pickup was generated on 21/08 and the package is to be got delivered by 26/08 but today is 30/08 and it is not delivered yet it id delayed by 4 days
                I want reason for it
                Aug 30, 2021

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                  Today I'm speaking with Miss /Mrs. Amirtha Madam. She is speak not properly. She is speak very rudely. Please suggest to speak to properly..
                  Aug 28, 2021

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                    [protected] courier boy has delivered the packet to some unauthorised person.
                    Aug 28, 2021

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                      I have not got any call from the currier guy regarding delivery of my package. But they have updated the status as consignee...
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                      My order has been attempted for delivery and the status shown at the website is "NO SUCH CONSIGNEE AT THE GIVEN ADDRESS". No calls are made to me by the delivery agent, nor has been any attempt made for delivery. Bogus remarks are shown and my product is still undelivered. Pls deliver my product asap
                      Details are as follows

                      Name : Jyoti sharma
                      Mob: [protected]
                      EWB: [protected]
                      Order Date: 15.08.2021
                      Delivery pending from 23.08.2021
                      Aug 27, 2021

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