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Blue Dart Express Complaints & Reviews

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Updated: Nov 17, 2025
Complaints 10547
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942
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9605
Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 9

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R
Reddy Deepthi
Sep 15, 2023
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Address: Hyderabad

My product is not delivered to the address and the person is available but still they show the status as consignee is not available, even trying to reach the bluedart customer care every number is saying number is not in service. don't even know what to do, can anyone possible to provide any number that i can contact bluedart help here., thank you
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    N
    Nithish Kumar17
    Sep 14, 2023
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    The estimated delivery date of my parcel ( [protected]) was on 4th September 2023. The parcel reached the destination city on 8th September and I thought I would receive my package soon and I continuously kept on tracking the status and finally it was changed to contact customer service. When I contacted them they told me that they couldn't detect where my parcel is and they aren't recieving any response from the team. Today is 14th September and till now I haven't received any msg or call from Bluedart. I have already paid the amount for my parcel and the sender is not responsible if the parcel is lost hence I can't ask for refund to them. It has been 6 days and no further move is initiated, this shows the irresponsibility of the courier service and they are playing with the customers patience. If in case my parcel is lost then necessary action should be taken and refund must be given.
    +1 photos
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      P
      Pawan21@
      Sep 13, 2023
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      Website: Powerlook

      Worst service ever ...my shipment no. [protected] is being delayed since two days and customer services are not listing reason behind delay ...they keep on saying that it will be delivered on the next working day.
      Blue Dart Express customer support has been notified about the posted complaint.
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        D
        DrAmey
        Sep 10, 2023
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        Address: Lower Parel

        My order which contains very important product was said to be out for delivery and no delivery attempt was made, i was at home the whole day and my status on blue dart was updated as Consignee out of station, my AWB # is [protected], i am a government employee and such type of fake stuff cannot be tolerated by blue dart, please look into this matter, i needed my parcel urgently
        +1 photos
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          H
          Himanshu69
          from Pathankot, Punjab
          Sep 8, 2023
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          Blue dart delivery guy didn't made a contact with me nor they called me and my order is not delivered yet but they are showing consignee not available on site
          +1 photos
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            S
            siddharth17
            from Noida, Uttar Pradesh
            Sep 7, 2023
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            Formal Complaint Against BlueDart for Delivery Fraud - AWB 81333178776

            Siddharth Parashar
            I-034, Gulshan Ikebana, Sector-143,
            Noida, Uttar Pradesh
            Pin code: 201305
            Siddharth.[protected]@gmail.com
            [protected]
            Date:[protected]
            To,
            The Honorable Consumer Court Noida, Uttar Pradesh
            Subject: Formal Complaint Against BlueDart for Delivery Fraud - AWB [protected]

            Dear Sir/Madam,

            I, Siddharth Parashar, am writing to formally...
            +6 photos
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            A
            aum3636
            Sep 6, 2023
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            Blue Dart Express without trying to delivery the parcel they misleading consignee not available/not sharing otp

            Till now, i didn't receive any update. Today i tried to track the consignment status. It is showing as the shipment was returned to origin. The tracking details showing that the courier person tried to deliver the courier many times saying that the consignee not available, not sharing otp. I didn't receive a single call/sms from them regarding the delivery. Finally it is showing they have returned the shipment to the origin....
            +1 photos
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            F
            faratherman
            from Bengaluru, Karnataka
            Sep 6, 2023
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            Address: Bangalore, Peenya

            There were no attempts to deliver the package on 4th Sep and I am very much at my home. The reason out by the delivery guy is wrong or he has intentionally put it there to evade delivery on 4th Sep. This is a plant and needs to be delivered asap. Tracking no. [protected]
            Blue Dart Express customer support has been notified about the posted complaint.
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              Y
              Yawar1
              from Pulwama, Jammu and Kashmir
              Sep 6, 2023
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              My waybill number is [protected]. My parcel status is showing "Out for Delivery Details awaited awaited" since 4 september 2023. The Hub were my parcel is just 18 kilometers away from my home. Expected delivery date was 5 September 2023. Two days have passed, but my parcel has not yet reached my home. Please deliver my parcel as soon as possible. It's urgent.
              My Name is Muzamil Maqbool Bhat. My Full address is :
              Village Parigam, Near J&K bank Parigam, District Pulwama-192301, jammu & kashmir, india. My phone number: [protected]. And Ask delivery agent to call me when he come.
              Thank you.
              Blue Dart Express customer support has been notified about the posted complaint.
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                A
                Aparna Gautan
                Sep 5, 2023
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                Address: Bluedart civil lines meerut

                I have two shipments K387597 from kushal jewelers and 465092 from schwabe india in which one was supposed to be delivered on 30th august and another on 1st September from bluedart civil lines meerut. I waited for a day Or two and then checked the status. I saw that they have put the status as consignee address not locatable. When I neither got any message saying it gonna get delivered that day nor anyone called me if the address was not locatable. Even Aby delivery service is able to get to my place but apparently bluedart is not and they didn't even call me. I[censored] hadn't checked the status of ny parcels. I wouldn't even know.i mailed them and tried Scheduling delivery for next day but same thing again. Then I got a call yesterday that they gonna arrange it but then again same. One parcel was for ny mothers birthday and it's one week late already
                Blue Dart Express customer support has been notified about the posted complaint.
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                  D
                  Dinesh902489
                  from Surat, Gujarat
                  Sep 2, 2023
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                  Address: Navjeevan circle, somnath row house, ambanager, Surat

                  Sir my way bill number is [protected].
                  I am live in surat. My address is Navjeevan Circle ke pass Ambanagar ke andar junction backry ke pass. They are showing i am not available on my address but they were not try to contect me and parsel were send return
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    S
                    Surya__7
                    from Coimbatore, Tamil Nadu
                    Sep 1, 2023
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                    Address: VLB trust office,Sri krishna girls hostel, Vivekanandhapuram, Kovaipudhur, Coimbatore -, 641042, Coimbatore-Tamil Nadu

                    Actually i placed a order in igp but i didn't received the order the delivery boy didn't deliver my order he didn't even call me about the order but he simply noted that Remark: CONSIGNEE'S ADDRESS UNLOCATABLE/LANDMARK NEEDED
                    please kindly deliver the product why u r doing like this ? what about my order?
                    what about my money?
                    please do respond and deliver to the below address:
                    VLB trust office, Sri krishna girls hostel,
                    Vivekanandhapuram,
                    Kovaipudhur, Coimbatore -641042,
                    Coimbatore-Tamil Nadu
                    +1 photos
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                      L
                      LovelyKapoor
                      Aug 31, 2023
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                      Address: Dunera , Pathankot

                      Dear sir, I am writing you for the tracking id : [protected] .The courier person is not calling me and wrongly he say consignee address unlocatable landmark needed .The courier is having laptop that is delivered by Company, its really urgent. Please help me. if any problem call me at 91-[protected]
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                        T
                        Tejas Rastogi
                        Aug 31, 2023
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                        This is complaint regarding blue dart delivery service as my parcel is not yet delivered and when I checked through their website they displayed " Shipment Redirected to same AWB" even though my pin code and address is totally correct. I can't even contact them and today is rakshabandhan, I didn't received my rakhi as my sister sent me through this.😓
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                          S
                          saiprasad Galande
                          Aug 29, 2023
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                          I have been taking follow-up form Blue Dart Customer care person from last Saturday,
                          my Package is Stuck there from 22nd Aug,
                          its updating daily with falls Comment that User is not ready. i haven't got any call nor message nor Mail,
                          i am calling customer care from Saturday they are just saying we will deliver your package "ON PRIORITY" what is the Priority here? every day on call they saying it will deliver tomorrow, and still not getting deliver,
                          anyone one who can help me please,

                          Waybill Number- [protected]
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            M
                            Mayur Mistry_
                            from Pune, Maharashtra
                            Aug 29, 2023
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                            On 29th Sep 2023, Blue Dart was supposed to deliver my HDFC debit card at my registered address. In all honesty, The delivery person didn't even bother to call me . I would have collected it personally with necessary identification documents. Now I see on the blue dart tracking page that my package is marked " C'Nee shifted from the given address " . I asked my parents who still live at my address if there was any visit from blue dart delivery person and they said "NO".

                            This is just bottom-line customer harassment. Well one thing I learnt today is never to use blue dart ever again and possibly let others know about it as well so that they too can stay away from this unpleasant experience.

                            Following is package detail.

                            Waybill No: [protected]
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                              I
                              iamjag
                              Aug 29, 2023
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                              I have been waiting for the delivery for almost 7 days and the status is 'Undelivered Shipment Held At Location' for the last 4 days and they daily updating the same. No proper communication. Have raised complaint but still no response.

                              AWB# [protected]
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                                N
                                Navanathnikam
                                from Pune, Maharashtra
                                Aug 29, 2023
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                                Resolved

                                MY following courier Not received AWB[protected].
                                every time Blue Dart have problem in delivery.
                                Send immediately by today.
                                Aug 29, 2023
                                Complaint marked as Resolved 
                                Blue Dart Express Complaint Status consumercomplaints.in [email protected] Your complaint has been forwarded to Blue Dart Express Ltd. customer service. You should receive a reply from the company representatives within several days. Please login to your account to view and update the status of your complaint. To view your complaint on ConsumerComplaints.in click here We sincerely hope your issue will be resolved as soon as possible! Kind regards, ConsumerComplaints.in Team We are here to help
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  A
                                  Ankan007
                                  from Kolkata, West Bengal
                                  Aug 28, 2023
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                                  Status showing - "Delivery Attempted-Premises Closed" but I'm sitting at my premises only. Please have the delivery boy call me nd if not possible then shut your system ### as I was told by the CUSTOMER service provider that I would get a call by the delivery person.
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    K
                                    Kazi Asif
                                    from Kolkata, West Bengal
                                    Aug 28, 2023
                                    Resolved
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                                    Resolved

                                    False accusation , not able to delivery

                                    On 27 August arround 11.51 am I got message by Blue dart that product is out of delivery even by checking the product through tracking, I saw status which was out of delivery but later around 18.00 pm there was another status which was consignee address incorrect, which is totally false assumption they didn't even called me how can they say that address is wrong or incorrect even if it is incorrect why blue dart took the parcel from seller...
                                    +3 photos
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