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Blue Dart Express Complaints & Reviews

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Updated: Mar 17, 2026
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Blue Dart Express reviews & complaints page 3

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I ordered for 1TB USB Flash drive but received Airpod. Invoice content was USB Flash Drive payment including GST was Bluedart courier representative. Pl arrange to supply me as per invoice for which you are responsible....
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hvssastry
Jun 10, 2025
Jun 13, 2025
This thread was updated on Jun 13, 2025
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Delay as well as no updates on return pick up

Bought an apple laptop that was delivered by bluedart on 06th. it was damaged on receipt. Contacted apple support who agreed to replace it. initially theie email said it will be picked up by 8th and bluedart assigned it to an agent on 9th. He did not pick up and it is simply updated as pickup resecheduled. There is no response to email as well as tweet....
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drttm
from Coimbatore, Tamil Nadu
Jun 9, 2025
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Non-Delivery of My Parcel AWB: 34782379925

I am extremely disappointed with the great service provided by your team regarding my shipment (AWB: [protected]). This is the second time I am facing this kind of Issue in a short duration of time.

If you are unable to deliver, why are you taking parcels? The parcel was supposed to be delivered on 31/05/2025, yet it has not reached me till now. To make matters worse, no one from your team even bothered to contact me, and...
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Standard chartered bank send a demand draft of 4148.06 rupees on my name Sumeet through Blue dart. But Blue dart delivery executive deliver this order to Mr. DILIP KUMAR who is unknown to me. Also delivery executed didn't call me to confirm that he/she is delivering this to Dilip Kumar.

Way bill NO. : [protected]
Delivery date : 09-June-2025
Delivery time : 11:10 AM...
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Address: WPW7+V6F, Manjunatha Layout, Thubarahalli, Munnekollal, Bengaluru, Karnataka 560066] Date: 6 June 2025

Subject: Consumer Complaint Against Blue Dart – Undelivered Vehicle Shipment (Delivery Due on 3rd June 2025)
To
The Consumer Grievance Officer / Concerned Authority,
Blue Dart Express Ltd.
Dear Sir/Madam,
I am lodging this complaint against Blue Dart Express Ltd. for failing to deliver my vehicle within the promised timeframe and for providing an extremely poor level of service and customer support.br...
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Sumittiwari98
Jun 5, 2025
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urgent request for missed delivery rescheduling

Had booked a courier with Blue Dart on 29th May, which was supposed to be delivered by 4th June 2025. However, the shipment was not delivered on time, and upon checking the tracking status on Blue Dart’s official website, it falsely states: “Delivery rescheduled as per customer request” — which is completely incorrect, as I made no such request.

I have been consistently trying to contact Blue Dart’s customer care...
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Vishnu9305
May 23, 2025
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I am complaining about a false marked delivery

Address: Blue dart office( near high court) , prayagraj

I had claimed a warranty replacement of boat rockerz 255 z plus, it was to be delivered b/w 16-20 may, so I got only a call by blue dart agent prayagraj (contact no :[protected]) on 17 may, and he marked it delivered without actual delivery (scammer agent) when I called him he pick up and then blocked me, and after that I contact out boat customer support they told I had to reach them out before 48 hours (a new unknown rule of boat) so they...
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Faheem Makhdoomi
from Srinagar, Jammu and Kashmir
May 22, 2025
May 22, 2025
This thread was updated on May 22, 2025
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I placed a Cash on Delivery (COD) order with INCLUD on 2 May 2025. The shipment (Tracking ID: [protected]) has been stuck in transit since 18 May at the DELHI OFFSITE HUB due to a "space constraint, " as shown in Shiprocket and Blue Dart tracking updates.

Despite several follow-up emails and ticket IDs (including 326511), INCLUD has not taken any meaningful action. Their only responses have been system-generated or automated replies, with no resolution or delivery arranged as of 22 May.

The shipment was supposed to be delivered by 19 May. This delay has caused me serious stress and inconvenience, and no customer care agent has helped despite multiple escalations.

I request urgent intervention for either immediate delivery of my package or cancellation with an official closure notice. I am attaching proof including screenshots and email replies.

Order placed: 2 May 2025
Expected delivery: 19 May 2025
Status: Still in transit as of 22 May
Blue Dart Express customer support has been notified about the posted complaint.
May 22, 2025
Updated by Faheem Makhdoomi
I am updating my complaint to include additional details:

I placed a Cash on Delivery (COD) order which was paid at the time of delivery, but the product was either not delivered correctly or there has been no update since payment. Despite multiple follow-ups with the seller and Shiprocket, the issue remains unresolved.

Here are the order details:
• Order ID: TB_289598
• Tracking Number (AWB)[protected]

Company and shipping details:

Courier/Logistics Provider: Shiprocket (Bigfoot Retail Solutions Pvt. Ltd.)
Company Address: Plot No. 301, 1st Floor, Udyog Vihar Phase 2, Gurgaon - 122016, Haryana, India
Customer Support Email: [protected]@shiprocket.in
Phone: +[protected]
Website: https://www.shiprocket.in

This is a case of non-fulfillment of a prepaid COD order, and I am requesting an immediate refund or product delivery.

Please treat this as an urgent consumer grievance.
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    G
    ginugeorge
    from Mahe, Puducherry
    May 6, 2025
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    Complaint Regarding Delay in Shipments from Calicut Branch

    I am writing to formally raise a concern regarding consistent delays experienced with shipments originating from your Calicut branch.
    Despite timely booking and proper documentation from our end, we have observed a repeated pattern o[censored]ndue delays in delivery. This has not only affected our business operations but has also led to dissatisfaction among our clients and partners who expect timely delivery of their consignments.
    br...
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    I am writing to lodge a formal complaint against Blue Dart Express Ltd. regarding the non-delivery of my HDFC Bank credit card (Waybill No: [protected]) due to their false claim of an incorrect address.

    Despite the fact that the delivery address provided is completely accurate, and even after a representative from HDFC Bank personally visited and verified the address, Blue Dart continues to mark the shipment status as “Consignee’s...
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    J
    JatinSinghal183
    from Faridabad, Haryana
    May 3, 2025
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    Complaint Regarding SSD Delivered to Wrong Address by Blue Dart

    Dear Sir/Madam,

    I am writing to file a complaint regarding a parcel (an SSD) that was supposed to be delivered to me but was instead delivered to the wrong address by the Blue Dart delivery personnel.

    The delivery was marked as completed on 22nd April, but I never received the parcel. After following up with Blue Dart, I found out that the delivery boy had delivered it to the wrong address. Since then, I have...
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    Pooja Katkade
    May 1, 2025
    May 1, 2025
    This thread was updated on May 1, 2025
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    Blue Dart has committed fraud and there is no refund option.

    Address: NA

    I ordered 3 jeans and two came and both are not wearable, Blue Dart people have sent some more, so please take back my parcel and refund my money....
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    N
    naman247
    from Dhanbad, Jharkhand
    Apr 8, 2025
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    No such Consignee at Given address in dhanbad

    Sir the order was of rs 614 and was expected to be delivered on 7th april.
    the order was out for delivery but was not delivered . at 7 pm i saw the notification of no consignee at given address . they did not even bother to call or mail about it .I had to track the order myself. Further, their costumer service is unapproachable. the parcel had valuable goods which if not delivered on time would cause tremendous losses. Help...
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    P
    Mar 24, 2025
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    Fraudulent acts

    Address: 355 F1 kore arcade spot, near pai prakash hotel, Vishrambag, Sangli, Maharashtra 416416

    Blue dart DHL outlet located at 355 F1 kore arcade spot, near pai prakash hotel, Vishrambag, Sangli, Maharashtra 416416 has been involved with some fraudulent activities.

    The follow a pattern where in without calling or informing the consignee, they on their own put the status “Consignee not available”. Then they don’t receive your calls.

    At last, the customer has to go to their outlet and collect their...
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    2
    2Babuu
    from Chennai, Tamil Nadu
    Mar 15, 2025
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    Courier delivery

    The consignment bearing docket number [protected] [[protected]] was not received by us. But their tracking shows the consignment was delivered to us on[protected] @20.55.

    We did not receive the cover till today.

    Send lots of emails, but no response from their side. Sent emails to their customer care, nodal officer, marketing... No reply....
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    joe333
    Mar 14, 2025
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    Address: kottayam

    Blue dart couriers at kottayam never deliver product to addresses. They would ask to come and collect even when within their operational area.
    i had multiple bad experiences.
    They would just update delivery status as attempted, address not correct etc.
    Please do something if they do care about customers.
    Waybill: [protected]
    Blue Dart Express customer support has been notified about the posted complaint.
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      ashwini_s
      Mar 5, 2025
      Mar 5, 2025
      This thread was updated on Mar 5, 2025
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      shipment undelivered waybill no.34520391920

      Waybill no.[protected]

      I am writing this email out of extreme frustration regarding the continued negligence and unprofessionalism displayed by your team in handling my shipment (Waybill No: [protected] ). Despite multiple follow-ups and escalations, my shipment has not been delivered, and to make matters worse, there has been no proper acknowledgment or resolution from your end.

      It is utterly unacceptable that...
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      Address: Bldng 9, Tower-B, Gr.Flr. , Cyber City , Phase 3 , Gurgaon-122002, Haryana

      The Bluedart has failed to deliver my parcel having my waybill number [protected]. The parcel is not even at their hub and is with their employee Anil Yadav ( mobile number+91 [protected]) who is not answering the call. I am constantly trying to reach bluedart and their employees for my parcel and they are not resolving my issue. At this point, I am mentally tormented by them.
      Kindly help me here. I am giving email address and phone...
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      Hi,
      I placed an order on TIRA, and the shipment arrived in my area on February 2, 2025, via Blue Dart. Initially, they scheduled delivery for the same day, but they have been continuously changing the delivery date without any valid reason. Despite this, no one from Blue Dart has contacted me regarding the delivery.

      I have repeatedly tried reaching out to both TIRA and Blue Dart customer support. However, Blue Dart...
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      Kartikey_Verma
      from Bengaluru, Karnataka
      Jan 5, 2025
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      Non delivery of shipment at correct address

      My waybill number is [protected] and it reached Vidyaranyapura, India on Jan 05, 2024. It is notified in the tracker that the pin code is wrong, and it is returned to the hub.
      I have received all the couriers and online shopping deliveries on time on the same address without any problem and I have rechecked the address on the courier.
      Their customer care number is not available, and no further contact could be done.
      There...
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