Blue Dart Express Complaints & Reviews

Ref: AWB No: [protected]
For the second day in a row, the shipment was not delivered saying "Consignee not available". This is unacceptable! We were home both days.
The courier did not attempt delivery! The courier did not call or enter the community either! The community logs and phone logs will prove this.
Moreover, I raised a complaint on 27th when this first happened.
The complaint number is 1158931 dated Nov 27, 2024 at 9:17 am. And again at 3pm on Nov 27, 2024. Nothing good came of the complaints. I was assured my shipment will be delivered on before 6:30 pm on Nov 27, 2024.
But the same thing happened the second time as well on the Nov 27th. While we were waiting for the shipment, I received an SMS below at 9:39 pm
"Sorry to have missed you while delivering Shipment with AWB#[protected]. Click https://acl.cc/BLUDRT/GGnjPd70 to reschedule delivery as per your convenience - BlueDart"
Will BlueDart ever deliver this high value item in the near future or will it keep saying "Consignee not available"?
I am exploring legal options to escalate this issue to the highest level possible.

Hi Sir/ Ma'am,
Waybill no: [protected]
Date:19/11/2024
My shipment has been stuck at Anugul Bluedart office, I have contacted them with [protected] to deliver it. First they told me that they will be delivering it but after 3 days they told they can't deliver it and told me to file a complaint with rude behavior.
This is the third shipment through bluedart that I am facing such issues.
It is a humble request, please take necessary actions so that such issues can be avoided in future

Thanks & Regards,
Asutosh

I was expected to receive my package with AWB# [protected] today, but now it is showing as Status Consignee'S Address Incomplete/Incorrect.
This is simply not possible, as I have the entire and correct address provided to the bank, and I have literally received 2 other packages exactly today itself on the same address (AWB #[protected] and AWB# [protected]).
For #[protected], I didn't even receive any call from any delivery...

I have not received my parcel with Waybill No: [protected] yet. But it's showing it is delivered on 03 Oct 2024.
Please, resolve this issue as soon as possible.

Thanks
Ashutosh Kumar...

Tracking Id - [protected]
When I tried rescheduling link, it first set to nov 15, but when I opened link again today it changed to nov 16.
Pls deliver it today, it's only 6-7 km away from address

I have tried many time to change credit card delievry address but ther is no responce no call received
Pls chnge my address to 41 bansidhar park society vyasvadi naroda 382330
My name is ashish patel
Mo no.[protected]...

I am writing to express my frustration regarding the status of my recent delivery. The tracking information indicates that the package was marked as "No such consignee at the given address." However, I have been residing at the same address and was available to receive the delivery.

It is concerning that no attempt was made to contact me before marking the delivery as unsuccessful. As a customer, I expect a reliable service that includes contacting the recipient if there are any issues with the delivery address.

Please investigate this matter urgently and arrange for the package to be delivered to the correct address as soon as possible. I would appreciate a prompt resolution to avoid any further inconvenience.

The courier should me delivered on 30 oct. But today is nov 4 still i haven't received my courier...

The waybill number [protected] arrived at the destination [KAVUNDAMPLAYAM, Coimbatore] on October 16th, but I have not received the package yet. Despite receiving daily messages that the package is out for delivery, it has not been delivered to me. None of the delivery agent called me...

Bluedart incorrectly updates the consignment status without actually making delivery attempt.
They may have high volume which they may not be able to fulfil but this fraud is not acceptable when they put the blame on the customer.
My shipment is getting updated as 'Cnee Refused Id/Otp Not Shared-Incorrect' from 2 days while no delivery attempt has been made. No bluedart person has even entered my apartment. There is no call from them. this is just a fraud.
internet is full of such bluedart fraud stories. Strict action needs to be taken against such fraudster company.

My delivery was supposed to arrive today. Its showing cnee refused id/otp incorrect, but no one came to delivery the product.
Where is my package?...

I have ordered very emergency product and without getting calling its now showing PROBHITED ENTRY RESTRICTED FOR

others all products are getting delivered why this cheating

I have Booked a shipment for Bangalore from Moradabad through blue dart on 23rd of September under waybill No-[protected] and it was dispatched on the same day[protected] with expected date of delivery is[protected].
When I checked the status on toll free number, they told me that shipment was detained by regulatory authorities on[protected] and it is still[protected] in custody of department. When I asked them to share the legal Proof, they stop responding me and they are still not ready to commit when will department is going to release the good.
I have been chasing them since last week (Yogveer - [protected]) and now they are not responding my call

Hi,

Bad service by Blue Dart.
My shipment is out for delivery at 24 September 12:16 AM and at 25 September 16:30 its been updated to "C'Nee Shifted From The Given Address", even though address is proper and i am at my home. it's not delivered. if the address has problem you should contact us on the given number but they not connecting with us. because of that i cause many loss because of this delayed delivery. I requested to ensure and solve this problem ASAP.

Hi,

My AWB no is [protected],
I am waiting for my item to be delivered since more than 15 days and still there is neither any update from courier service nor from the product owner ..

Request you all to help me in this

Contact no [protected]

It is really strange...
waybill [[protected]]
the status is showing that the consignee shifted from the given address, where as I am at that address only and I have been calling the customer care as well to when the courier would be delivered... Now I am calling them and i am not getting any response...what should I do?...

Way bill [protected] I was supposed to receive this parcel on 20th September and I saw the parcel reached Kolkata Picnic Garden on 20th September but soon after the status changed to Prohibited Area-Entry Restricted For Delivery.
Please note Picnic Garden is only 3 km away from my residence and my place is never been a restricted area. This is an apartment complex where thousands of packages are delivered everyday.
There is no contact number to even call and pick the parcel by myself.

Team,
My order is being rescheduled without any concent no one is calling the orders are getting updated as customer not responding
Order details
Order placed on14 sep 2024
Delivery person is not responding [protected]
Kindly help in this _ its been rejected fron past 4 days

I had delivered highly confidential documents through Blue Dart on 9th September 2024 through super fast (priority) delivery to Amritsar. The package was supposed to reach in 1 day, however it was delivered after a delay of 2 days i.e 11th September 2024 despite me paying Rs 900 (extra money) for super fast delivery.
When the package containing highly confidential documents was delivered, the package was torn and opened up. I will share pictures once this complaint proceeds further.

I ordered from Elinor Jewels and did a UPI payment on 4th september 2024. their delivery service was Shiprocket and Blue dart was supposed to deliver the parcel to my address. on 10th i received a sms from blue dart saying your parcel is delivered and received by 'RAHUL' i do not know any rahul, it is not delivered to me. i was sent a code as well but without that code i dont know who received it.
BLUE DART AWB# [protected]
ELINOR...