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Blue Dart Express Complaints & Reviews

www.bluedart.com
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Updated: Sep 26, 2026
Complaints 10615
Resolved
944
Unresolved
9671
Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 7

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N
n1man modi
from Noida, Uttar Pradesh
Oct 9, 2022
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Order marked as On Hold For Regulatory Paperwork

I have been waiting for this order for a long time and luckily the seller dispatched the item on time however while checking the status on tracking page of blue dart it shows that my order has been marked as On Hold For Regulatory Paperwork.

I have read other complains as well regarding the same issue wherein people received the order after a week which is clearly absurd!!!

kindly someone from Blue dart connect...
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S
Sneha199922
Oct 9, 2022
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Mishandling a fragile parcel

I recieved a parcel from my company which contained a fragile item and thus the sender had given fragile tag in it for them to make notice to handle with care but even after this the item received was completely broken and let me inform my item was bubble wrapped from inside with 2 layers. This not the first time i am receiving a worst delivery from blue dart. This is ridiculous how blue dart handle their parcel. Worst service ever. This...
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A
AslamBhaaii
from Proddatur, Andhra Pradesh
Oct 8, 2022
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Exchange got rejected and also Delivery delayed by 5 days

I have ordered Samsung galaxy S20FE from Samsung shop app on 28th September and they've mentioned it will be delivered on Oct 2nd. My product got shipped to my town on Oct 3rd and I have waited for the status change to "Out for Delivery". Since it didn't updated, I have contacted the Samsung customer care on 4th October as the Blue dart Customer care was not picking up the call. I have provided my issue to them and they said that they'll...
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S
siddhant meshram
Sep 21, 2022
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On Hold;Space Constraint-Comml Flt

Address: Jai bhim chauk, ranala road, near jwala mata mandir kamptee,441002

I opt prepaid services and my parcel tracking number [protected] was dispatched on 20 sep 2022 but now its showing Load On Hold;Space Constraint-Comml Flt without any reason.

I need this parcel to be dispatched urgently. i called to blue dart customer care but no one picking the phone nor giving me proper response.

Thanks,
Siddhant meshram...
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S
Smyle
from Jammu tavi, Jammu and Kashmir
Sep 16, 2022
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Not updating the status of order

Address: Jammu, Jammu, Jammu and Kashmir

Order no.[protected]
oversized black shirt has been picked up and not been updated . Next day they came and cancelled return because the order has been picked up one day earlier. Very bad service.Shirt was from zara .I contacted them and they said we havent received any update from shipment company....
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A
AP AJI SF
Sep 13, 2022
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"Customer not ready with exchange".

Website: Mi. Com

My order waybill no is [[protected]]. My order was supposed to be delivered (September 13-2022) today as I seen in tracking status arround 11.00 pm (September 12 - 2022). It was an xiaomi 11 i 5g with an exchange for an older model with a new one. At the time of 5.00 am (September 13-2022) there's a status as."Customer not ready with exchange".

Nobody from Bluedart even contacted me and asked me about anything. Instead you...
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N
njhere
Sep 10, 2022
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Parcel not delivered even after 3 days for same city delivery

Waybill number : [protected]

Check the tracking details and got no call from any of the executives regarding the delay or the reason behind the delay. If water logging is concerned, assure everything became normal here couple of days back. Being a credit card that has been issued from the bank for my urgent purpose and if you can't deliver it being in the same city for more than 3 days without giving any info to the customer,...
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N
Narendra Gurram
Sep 6, 2022
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Shipment not delivered(Passport)

Address: Ongole

Hello Team,

We have submitted the passport to vfs global through blue dart. The shipment was not delivered as expected while tracking the blue dart request it is going to some where else.not sure what is happening.

The below tracking numbers of shipment.

1)The Airway Bill Number (AWB) for pick-up of your passport is [protected]

2)The Airway Bill Number (AWB) for pick-up of your...
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A
acjain
from Powai, Maharashtra
Aug 23, 2022
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Address Unlocatable - Delivery agent did not contact me

My package was expected to be delivered on 20th August 2022 but it was not delivered and the delivery agent keep updating the status to "Address Unlocatable: Cannot Deliver".

The address is absolutely correct and I get other packages correctly delivered from other services. This time the delivery agent didn't even bother to contact me. Today is 23rd August 2022 and still waiting for my package. They keep updating the status...
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M
Mubi786*
from Srinagar, Jammu and Kashmir
Aug 21, 2022
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Failed delivery status showing consignee not available

Address: Bluedart delhi, bluedart srinagar jammu and kashmir 190001
Website: www.bluedart.com

This is regarding the irresponsible behavior and failed delivery of bluedart service. I had to receive a shipment from my company I was to join on 22 august. The delivery sms I got was on 20 august that shipment will be delivered today kn 20th. I tracked the shipment it showed out for delivery but I wasn't reached out by delivery agent for whole day and I also called their CUSTOMER SERVICE NUMBERs and every time they said give us half...
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H
Havok Elite
from Kanpur, Uttar Pradesh
Aug 19, 2022
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Consignee Shifted from the Given Address, Parcel not Delivered

Address: L.I.G 200, Part 3, Ganga Ganj Colony, Panki, Kanpur, Uttar Pradesh - 208001

I have tried some hundred times to get in touch with a person i can speak with at bluedart but to no avail. My waybill no is [protected] . My consignment was supposed to be received on August 16th 2022 but i have still not received it. The status shows: consignee shifted from the given address. That is ridiculous. Blue dart has not even called/contacted me once if they had difficulty finding my address. Please deliver the consignment asap....
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A
Amir192
from Hyderabad, Telangana
Aug 18, 2022
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Pickup cancelled without attempt

Address: Hyderabad

Bluedart was supposed to pickup my smartwatch for repair. The pickup was scheduled by the smartwatch company. Bluedart cancelled the pickup saying the customer cancelled on attempt but in reality no one ever came to pickup the product....
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E
Eldon Almeida
Aug 18, 2022
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Resolved

On hold for Regulatory Paperwork

Address: Boisar

Hii
My AW Bill no is [protected]. It's been 2 day s and my package is on hold for regulatory paperwork. My expected delivery is supposed to be today (18th August 2022). How much time does it take to do that paperwork?
It's a week and I ve still not received my order
What does on hold for regulatory paperwork mean?
How much time does it take?
I m waiting for my order to arrive since 1 week as invoice date...
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K
kaleembasha
from Gurgaon, Haryana
Aug 11, 2022
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Customer care executive response and delayed of delivery

Hi.
I ordered one of my material in website. they booked by Blue Dart express on 4/8/22. as per courier service material has to be delivered on or before 9/8/22. have not received my updates from them. i trying to contact them each and every time they are saying i will despatch today. just now I spoke with one of customer care executive on 11/8/22 at 2:30PM onwards i forgot her name while I'm speaking with the customer care person...
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N
niranjan100
from Noida, Uttar Pradesh
Jul 30, 2022
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Defence document not received

Address: PKB 33A 2nd FLOOR, BEHIND CNG STATION SECTOR 122

Good morning sir i have shipped an important documents blue dart on 28th july 2022 which is not yet reached as your service is available in 24hours.No response has come yet, our documents were very important, so we request you to send the documents as soon as possible...
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R
Rohanmantri
from Pune, Maharashtra
Jul 27, 2022
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Refund of payment made twice

Address: Pune

Awb#[protected]
Payment of 2090 made by google pay showed failed transactions so cash was paid
But next day the amt got deducted
It’s been 20 days but refund has not been credited
Why is it taking so much time...
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K
Kkkk6
Jul 24, 2022
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Changing my phone number

Address: Delhi

Please change my delivery phone number
I've given a wrong number my mistake
Please change it as soon as...
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Z
Zeti Tbc
Jul 18, 2022
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Surge ecommerce llp

Address: College vengthlang
Website: shprkt.in/EZx5ZsdWUfCT?t=f8bb4

Do not items...
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Z
ziwsym-3naqmy-cUnsyk
from Fatehgarh Sahib, Punjab
Jul 12, 2022
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Adidas T-shirt

Address: Village Bhaironpur district Fatehgarh sahib

Sir/mam cancel my order pls. I am not house then out of station...
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A
Aatish kumar
Jun 28, 2022
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Resolved

Tracking details showing - ON HOLD FOR REGULATORY PAPER WORK

My shipment was expected to be Delivered today but the Tracking details is Showing "on Hold for Regulatory Paperwork"
I don't Know for what paperwork is it on hold,
Kindly look into this how it will get Resolved
Tracking Id - [protected]...
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Recent comments

My Parcel was not delivered to me and it was refused as made an excuse extension name!!! WayBillNo 36576470523 ...Solve it soon. Blue dart has the worst staffs who sit at home and refused to deliver t...
AM
AminBarbhuiya

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