| Address: near dukhniwaran Sahib, Patiala |
I have ordered a Fasttag from HDFC bank that was supposed to deliver by bluedart. Initially I got a message that my package got undelivered because no one was at location and I haven't got any phone call. Second time I got a call and had convesration with delivery boy three times in 20 minutes time span, but delivery boy again undelivered the package by update no one at location and told me over the last call that he has gone far now will deliver next day. Its already been 4 days now my packet got undelivered. Today[protected], I went to distribution centre, they have got my parcel but they are demanding a hard copy of ID proof from me, I argue with them why Should I provide them my ID, they have have a look, verify my details or they can ask OTP from me, but why should I submit ID to them just to get my parcel. This is totally wrong ID contains peronal ceredentials, anyone can misuse it.
Blue Dart Express customer support has been notified about the posted complaint.
