Blue Dart Express Complaints & Reviews

From the past 2 days they are delaying my urgent parcel and today after making it out for delivery within 15 min they updated status as Prohibited Area-Entry Restricted For Delivery without even coming at my doorstep and without even calling me. My apartment is in the main Gurugram and every delivery person easily comes to deliver things. I need my courier dire urgently. I request you to please deliver my courier ASAP. My contact number is [protected]. I am attaching screenshot also. Please help me and deliver my urgent courier or else I will go and take it.

Hello,
I had sent package from Delhi to Lucknow on 3rd Jan 2024, however the package is still not delivered. The status shows as "Shipment Detained By Regulatory Authorities" waybill no: [protected]
I don't understand the reason for it and this courier was shipped with Bluedart as I wanted urgent delivery by paying premium fees. The package contains 3 body warmer for my uncle who is suffering from severe medical issues and is not allowed to use heater. I tried to order the product online, but the delivery time was 5 days, so I bought from Delhi and sent by bluedart so that it could be delivered urgently. This is highly disappointing and it has impact on the health. Kindly look into this and get in delivered within 24hrs.

I've bought a mobile cover from Zapvi.in and the delivery agency is Blue Dart.
The product had to be delivered on 26th December, 2023.
But till now it hasn't been delivered.
I've contacted too many times but every time I contacted to seller & delivery agent, they said that, my product will be delivered immediately....

My consignment status is showing "Cnee Refused Id/Otp Not Shared-Incorrect".

There was no call or message from BlueDart regarding this delivery.

It was supposed to be delivered today (2nd Jan 2024), but now i am seeing this status.

Waybill No: [protected]

Request you to help me with this.

Thanks,
Myukh...

This is highly frustrating to see that bluedart first delayed the delivery and then after 2 day delay when the delivery guy took it out for delivery, without even coming to my place, mentioned my place to be – “prohibited area-entry restricted for delivery”.
First of all my area is not a quarantined zone, second your delivery guy did not even try to contact me on my phone, so he call tell me the issue.

He took the parcel to deliver out at 2.26pm on 27 December without even attempting to deliver, he made those comments.
Is this what bluedart has become - cheat. This was a very important parcel to me, your delivery guys are just playing around.
Can anybody tell how he decided that my area is prohibited for delivery when flipkart and amazon is delivering to my house almost everyday.

I need the parcel to be delivered immediately and if your guys are unable to come give me his contact number or place where i can go and pick-up as you guys are unable to do your job.

I need my parcel urgently and the status for delivery changed to Prohibited Area- Restricted for delivery without even attempting to contact me while the area is not prohibited

Hi,

I bought a mattress from the sleep company and the related courier is coming from Mumbai to Noida.

Today, 16 December the delivery should happen but it didn’t.

Tracking number is: [protected]

Note - When i tracked current status of my courier, it is showing customer requested future delivery (where I haven’t done this yet)

How can Blue Dart mark any issue...

I received a message from bluedart stating that the consignment with waybill no: [protected] was dispatched.
Till now, i didn't receive any update. Today i tried to track the consignment status, the tracking details showing that the courier person tried to deliver the courier saying that the Cnee Refused Id/Otp Not Shared-Incorrect. I didn't receive a single call/sms from them regarding the delivery....

I had opened the IDFC first bank account and it's welcome kit was courier through Blue Dart. But it took delay in shipping with wrong date of delivery. After 2-3 days, now status showing that prohibited area-entry restricted for. The parcel is important for me as I don't know how many days I am here to the location, as I a traniee. I hope sudden action would be taken for it.

This is high value package waybill#[protected] which surprisingly has been documented in its status as delivered. However this is not received.
Despite repeated calls to the delivery person, no response has been received. Also, several calls to customer service e has not prompted any action

Please look into ASAP or arrange for refund of item value.

Thanks

How long does it take to come out from the delay? It is showing continuously for 12 hrs
AWB no. - [protected]

How long does it take to come out from the delay? It is showing continuously for 11-12hrs.
AWB no. - [protected]

I am complaining about the arrogance and misbehavior of your delivery person Mr. Sachin Shandilya([protected]), Nagpur. Federal Bank of India Send me my debit card through your courier company at my old address. your above-mentioned delivery person went to that address & called me, I requested him to wait there for 10-15 minutes but refused to stay saying that he doesn't have the only this business, I also told him my new address but he refused to come...I asked him you company address..after this I also called him 30 to 40 times but he blocked my all numbers in Nagpur saying that I personally will go and collect my document by showing my Adhar card. My new address is Plot no 4 Renuka vihar colony, Shatabdi square, Nagpur, Maharashtra 440015.
Contact No - [protected]

Hi team,

Status showing - "Delivery Attempted-Premises Closed" but I'm sitting at my premises only.

no text messages and calls by a Delivery boy.

kindly resolve the issue.

AWB [protected]

Name : Mayank Sisodiya
contact no [protected]

My order was not receive way bill number:[protected] this and reference number is :[protected]WH please as soon as deliver this order.
My address:G-203 ambika heights near priyanka metrocity godadara neher road surat

I recieved a damaged object

I have given the right address along with pincode. Many items I have ordered and got delivered from other delivery agents here.
But ab item with bluedart status showing as consignee's address incorrect/incomplete event hough address is correct and in the main city.
Atleast we expect a call from delivery agents when any item reaches nearest hub which is not the case with bluedart here.
So please check this and get it delivered as item has reached nearest hub.

My order was supposed to get delivered today but under tracking status, it says that CNEE refused otp/ID not shared.

No delivery attempt was made, no OTP was generated and I am just waiting on my parcel

Absolutely pathetic service...

[protected] is my bill no . i am waiting for long time and without even reaching my number the status is marked as consignee not available.

I ordered a jeans from off-duty India a prepaid order of RS.1699 was delivered to someone on 23rd Oct. I got a message on my number saying that Your order with Blue Dart AWB#xxxxxxxxxxxx was delivered to SELF. when I tracked my order it says it has been delivered to Binda Roy and My name and address are completely different in the tracking details. My name is Vaishnavi and delivery location is Hyderabad. But the shipment was delivered to Binda Roy and that too in delhi. i mean what responsibility do you guys have, I haven't got my prepaid shipment then who the hell took it also the track status says the recipient is Binda Roy .My name could not be seen anywhere this is utter fraud, seriously i am disgusted.Kindly look into this because i need my shipment for which I have already paid Kindly solve this matter and get me my shipment please i need that.
Waybill No : [protected]
Reference No : [protected]
Pickup Date : 21 October 2023
From : New Delhi
To : Hyderabad ( not reached to Hyderabad) delivered to Delhi
Status : SHIPMENT DELIVERED
Date of Delivery : 23 october 2023
Time of Delivery : 11:39
Recipient : Binda Roy in tracking details and Self in my message box
Here the status says shipment delivered to the recipient Binda Roy.I am disgusted because I have not got my order for which i have paid the entire amount already it's a serious mishandling from your side. When I called your customer care they said the tracking number is which I received is wrong. I've contacted off-duty they said I've shared the OTP so they couldn't track the order. But I didn't receive any OTP. I just got a message telling the order is delivered to self. Like what the hell. I need my shipment which I payed for or I need refund. Kindly please solve this issue