Blue Dart Express Complaints & Reviews

I placed a Cash on Delivery (COD) order with INCLUD on 2 May 2025. The shipment (Tracking ID: [protected]) has been stuck in transit since 18 May at the DELHI OFFSITE HUB due to a "space constraint, " as shown in Shiprocket and Blue Dart tracking updates.

Despite several follow-up emails and ticket IDs (including 326511), INCLUD has not taken any meaningful action. Their only responses have been system-generated or automated replies, with no resolution or delivery arranged as of 22 May.

The shipment was supposed to be delivered by 19 May. This delay has caused me serious stress and inconvenience, and no customer care agent has helped despite multiple escalations.

I request urgent intervention for either immediate delivery of my package or cancellation with an official closure notice. I am attaching proof including screenshots and email replies.

Order placed: 2 May 2025
Expected delivery: 19 May 2025
Status: Still in transit as of 22 May

I am writing to formally raise a concern regarding consistent delays experienced with shipments originating from your Calicut branch.
Despite timely booking and proper documentation from our end, we have observed a repeated pattern o[censored]ndue delays in delivery. This has not only affected our business operations but has also led to dissatisfaction among our clients and partners who expect timely delivery of their consignments.
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Dear Sir/Madam,

I am writing to file a complaint regarding a parcel (an SSD) that was supposed to be delivered to me but was instead delivered to the wrong address by the Blue Dart delivery personnel.

The delivery was marked as completed on 22nd April, but I never received the parcel. After following up with Blue Dart, I found out that the delivery boy had delivered it to the wrong address. Since then, I have...

I ordered 3 jeans and two came and both are not wearable, Blue Dart people have sent some more, so please take back my parcel and refund my money....

The consignment bearing docket number [protected] [[protected]] was not received by us. But their tracking shows the consignment was delivered to us on[protected] @20.55.

We did not receive the cover till today.

Send lots of emails, but no response from their side. Sent emails to their customer care, nodal officer, marketing... No reply....

Blue dart couriers at kottayam never deliver product to addresses. They would ask to come and collect even when within their operational area.
i had multiple bad experiences.
They would just update delivery status as attempted, address not correct etc.
Please do something if they do care about customers.
Waybill: [protected]

Waybill no.[protected]

I am writing this email out of extreme frustration regarding the continued negligence and unprofessionalism displayed by your team in handling my shipment (Waybill No: [protected] ). Despite multiple follow-ups and escalations, my shipment has not been delivered, and to make matters worse, there has been no proper acknowledgment or resolution from your end.

It is utterly unacceptable that...

The Bluedart has failed to deliver my parcel having my waybill number [protected]. The parcel is not even at their hub and is with their employee Anil Yadav ( mobile number+91 [protected]) who is not answering the call. I am constantly trying to reach bluedart and their employees for my parcel and they are not resolving my issue. At this point, I am mentally tormented by them.
Kindly help me here. I am giving email address and phone...

My waybill number is [protected] and it reached Vidyaranyapura, India on Jan 05, 2024. It is notified in the tracker that the pin code is wrong, and it is returned to the hub.
I have received all the couriers and online shopping deliveries on time on the same address without any problem and I have rechecked the address on the courier.
Their customer care number is not available, and no further contact could be done.
There...

Hi my parcel picked op by bluedart for delivery but bluedart delivery person called me And said to deliver my parcel to next day, i said ok. then he asked for otp, i said when you'll come to deliver parcel I'll give you otp. He said no it will be cancelled. i said not a problem.
now he updated that address is wrong. he did that without any try.

every time my parcel picked by bluedart I'm facing problems and at the...

U was supposed to receive my apple airpods today on 12/18
However after reaching a point close to my home it has been redirected with web and delivery delayed.
No one reached out to inform the delay or coordinate it....

I was expecting a shipment of a bag I ordered and the delivery boy with Cell no[protected] called me at 5:46 PM. I returned the call and spoke to him several times till 8 PM where he said he will deliver the bag and leave. I have been waiting for the last 2 hours and he is not picking the phone. This is a very strange and unprofessional behaviour.

He updates the status as "Not delivered due to prohibited space" which is totally...

It's not new, whenever we order any product thru online platforms like Meesho and Amazon, this courier service denied to deliver the things to our home address in Trichy. Instead, they insist us to come and collect from their head office. If it is small things means ok. What about the big things which I ordered two big mattress now. Do I have to spend thousands extra to take to my home. Then what purpose this blue dart service exist in this country. Sellers should stop tied up with such worst service providers.

Ref: AWB No: [protected]
For the second day in a row, the shipment was not delivered saying "Consignee not available". This is unacceptable! We were home both days.
The courier did not attempt delivery! The courier did not call or enter the community either! The community logs and phone logs will prove this.
Moreover, I raised a complaint on 27th when this first happened.
The complaint number is 1158931 dated Nov 27, 2024 at 9:17 am. And again at 3pm on Nov 27, 2024. Nothing good came of the complaints. I was assured my shipment will be delivered on before 6:30 pm on Nov 27, 2024.
But the same thing happened the second time as well on the Nov 27th. While we were waiting for the shipment, I received an SMS below at 9:39 pm
"Sorry to have missed you while delivering Shipment with AWB#[protected]. Click https://acl.cc/BLUDRT/GGnjPd70 to reschedule delivery as per your convenience - BlueDart"
Will BlueDart ever deliver this high value item in the near future or will it keep saying "Consignee not available"?
I am exploring legal options to escalate this issue to the highest level possible.

Hi Sir/ Ma'am,
Waybill no: [protected]
Date:19/11/2024
My shipment has been stuck at Anugul Bluedart office, I have contacted them with [protected] to deliver it. First they told me that they will be delivering it but after 3 days they told they can't deliver it and told me to file a complaint with rude behavior.
This is the third shipment through bluedart that I am facing such issues.
It is a humble request, please take necessary actions so that such issues can be avoided in future

Thanks & Regards,
Asutosh

I was expected to receive my package with AWB# [protected] today, but now it is showing as Status Consignee'S Address Incomplete/Incorrect.
This is simply not possible, as I have the entire and correct address provided to the bank, and I have literally received 2 other packages exactly today itself on the same address (AWB #[protected] and AWB# [protected]).
For #[protected], I didn't even receive any call from any delivery...

Tracking Id - [protected]
When I tried rescheduling link, it first set to nov 15, but when I opened link again today it changed to nov 16.
Pls deliver it today, it's only 6-7 km away from address

I have tried many time to change credit card delievry address but ther is no responce no call received
Pls chnge my address to 41 bansidhar park society vyasvadi naroda 382330
My name is ashish patel
Mo no.[protected]...

I am writing to express my frustration regarding the status of my recent delivery. The tracking information indicates that the package was marked as "No such consignee at the given address." However, I have been residing at the same address and was available to receive the delivery.

It is concerning that no attempt was made to contact me before marking the delivery as unsuccessful. As a customer, I expect a reliable service that includes contacting the recipient if there are any issues with the delivery address.

Please investigate this matter urgently and arrange for the package to be delivered to the correct address as soon as possible. I would appreciate a prompt resolution to avoid any further inconvenience.

The waybill number [protected] arrived at the destination [KAVUNDAMPLAYAM, Coimbatore] on October 16th, but I have not received the package yet. Despite receiving daily messages that the package is out for delivery, it has not been delivered to me. None of the delivery agent called me...