Blue Dart Express Complaints & Reviews

Dear [Courier Company Name] Customer Support,

My name is Shamina Kasthur, and I am writing to raise a complaint regarding a parcel associated with Airway Bill No. [protected]. I received a notification stating that the package was delivered on 9th July 2025 and handed over to me. However, I have not received any parcel.

This package contains my HDC card, which is important and needs to be delivered securely...

Dear Sir/Madam,

I am writing this email to express my strong dissatisfaction with the handling of my shipment by Bluedart.

My consignment, which was scheduled to be delivered on 28th June, has still not been delivered as of today, 10th July. It has been over more then 10 days past the committed delivery date, and this delay is completely unacceptable.

Upon following up, I was informed that my...

Bluedart cancelled my courier without delivering and wrote cancelled on call.

It was a pickup from headphonezone tracking number [protected].This was done by this person from bluedart [protected].

One more order tracking number [protected] was not delivered at my residence it was lying at the hub for two days without delivery. i went to collect it personally from kasarvadavali hub....

I ordered for 1TB USB Flash drive but received Airpod. Invoice content was USB Flash Drive payment including GST was Bluedart courier representative. Pl arrange to supply me as per invoice for which you are responsible....

Bought an apple laptop that was delivered by bluedart on 06th. it was damaged on receipt. Contacted apple support who agreed to replace it. initially theie email said it will be picked up by 8th and bluedart assigned it to an agent on 9th. He did not pick up and it is simply updated as pickup resecheduled. There is no response to email as well as tweet....

Had booked a courier with Blue Dart on 29th May, which was supposed to be delivered by 4th June 2025. However, the shipment was not delivered on time, and upon checking the tracking status on Blue Dart’s official website, it falsely states: “Delivery rescheduled as per customer request” — which is completely incorrect, as I made no such request.

I have been consistently trying to contact Blue Dart’s customer care...

I had claimed a warranty replacement of boat rockerz 255 z plus, it was to be delivered b/w 16-20 may, so I got only a call by blue dart agent prayagraj (contact no :[protected]) on 17 may, and he marked it delivered without actual delivery (scammer agent) when I called him he pick up and then blocked me, and after that I contact out boat customer support they told I had to reach them out before 48 hours (a new unknown rule of boat) so they...

I placed a Cash on Delivery (COD) order with INCLUD on 2 May 2025. The shipment (Tracking ID: [protected]) has been stuck in transit since 18 May at the DELHI OFFSITE HUB due to a "space constraint, " as shown in Shiprocket and Blue Dart tracking updates.

Despite several follow-up emails and ticket IDs (including 326511), INCLUD has not taken any meaningful action. Their only responses have been system-generated or automated replies, with no resolution or delivery arranged as of 22 May.

The shipment was supposed to be delivered by 19 May. This delay has caused me serious stress and inconvenience, and no customer care agent has helped despite multiple escalations.

I request urgent intervention for either immediate delivery of my package or cancellation with an official closure notice. I am attaching proof including screenshots and email replies.

Order placed: 2 May 2025
Expected delivery: 19 May 2025
Status: Still in transit as of 22 May

I am writing to formally raise a concern regarding consistent delays experienced with shipments originating from your Calicut branch.
Despite timely booking and proper documentation from our end, we have observed a repeated pattern o[censored]ndue delays in delivery. This has not only affected our business operations but has also led to dissatisfaction among our clients and partners who expect timely delivery of their consignments.
br...

Dear Sir/Madam,

I am writing to file a complaint regarding a parcel (an SSD) that was supposed to be delivered to me but was instead delivered to the wrong address by the Blue Dart delivery personnel.

The delivery was marked as completed on 22nd April, but I never received the parcel. After following up with Blue Dart, I found out that the delivery boy had delivered it to the wrong address. Since then, I have...

I ordered 3 jeans and two came and both are not wearable, Blue Dart people have sent some more, so please take back my parcel and refund my money....

The consignment bearing docket number [protected] [[protected]] was not received by us. But their tracking shows the consignment was delivered to us on[protected] @20.55.

We did not receive the cover till today.

Send lots of emails, but no response from their side. Sent emails to their customer care, nodal officer, marketing... No reply....

Blue dart couriers at kottayam never deliver product to addresses. They would ask to come and collect even when within their operational area.
i had multiple bad experiences.
They would just update delivery status as attempted, address not correct etc.
Please do something if they do care about customers.
Waybill: [protected]

Waybill no.[protected]

I am writing this email out of extreme frustration regarding the continued negligence and unprofessionalism displayed by your team in handling my shipment (Waybill No: [protected] ). Despite multiple follow-ups and escalations, my shipment has not been delivered, and to make matters worse, there has been no proper acknowledgment or resolution from your end.

It is utterly unacceptable that...

The Bluedart has failed to deliver my parcel having my waybill number [protected]. The parcel is not even at their hub and is with their employee Anil Yadav ( mobile number+91 [protected]) who is not answering the call. I am constantly trying to reach bluedart and their employees for my parcel and they are not resolving my issue. At this point, I am mentally tormented by them.
Kindly help me here. I am giving email address and phone...

My waybill number is [protected] and it reached Vidyaranyapura, India on Jan 05, 2024. It is notified in the tracker that the pin code is wrong, and it is returned to the hub.
I have received all the couriers and online shopping deliveries on time on the same address without any problem and I have rechecked the address on the courier.
Their customer care number is not available, and no further contact could be done.
There...

Hi my parcel picked op by bluedart for delivery but bluedart delivery person called me And said to deliver my parcel to next day, i said ok. then he asked for otp, i said when you'll come to deliver parcel I'll give you otp. He said no it will be cancelled. i said not a problem.
now he updated that address is wrong. he did that without any try.

every time my parcel picked by bluedart I'm facing problems and at the...

U was supposed to receive my apple airpods today on 12/18
However after reaching a point close to my home it has been redirected with web and delivery delayed.
No one reached out to inform the delay or coordinate it....

I was expecting a shipment of a bag I ordered and the delivery boy with Cell no[protected] called me at 5:46 PM. I returned the call and spoke to him several times till 8 PM where he said he will deliver the bag and leave. I have been waiting for the last 2 hours and he is not picking the phone. This is a very strange and unprofessional behaviour.

He updates the status as "Not delivered due to prohibited space" which is totally...

It's not new, whenever we order any product thru online platforms like Meesho and Amazon, this courier service denied to deliver the things to our home address in Trichy. Instead, they insist us to come and collect from their head office. If it is small things means ok. What about the big things which I ordered two big mattress now. Do I have to spend thousands extra to take to my home. Then what purpose this blue dart service exist in this country. Sellers should stop tied up with such worst service providers.