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Blue Dart Express Complaints & Reviews

www.bluedart.com

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Updated: Jul 23, 2026

Complaints 10607

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944

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9663

Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Blue Dart Express reviews & complaints page 8

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Website: www.bluedart.com

I did not receive my consignment as given date. Now Status is showing "Consignee'S Address Incomplete/Incorrect"
My Waybill No is [protected].

I called blue dart customer care to get delivery boy contact no. But they said they haven't delivery boy no.
They said your parcel is delivered at the mentioned address till 07:00 pm.
I was expecting a call from the bluedart delivery team so that they can locate...

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Waybill No : [protected] showing status Rejected AWB Inscanned...

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The courier service has never contacted me for delivery. Instead, the shipment has been returned to origin at shipper's request. How do i get this re-delivered?

For four days it was shown at Haldwani, 5km away from where I live(where order was suppose to be delivered)

Had they contacted me I would have picked it up.
After seeing they are returning it I googled for local bluedart number and called them....

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I have given correct address and pincode, but the blue dart company says "Shipment Redirected On Same Awb " and Wrong Pincode, Will Impact Delivery.
My waybill No. is: [protected]. I gave them Phone no, but they did not notify me on on phone
Please solve the issue....

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Address: Gwalior

Everything went wrong at the end of Blue Dart starting from package data entry which was entered incorrectly by Desk analyst Abhishek at Gwalior, then the product was miss-handled by bluedart quality team and their warehouses are infiltrated by rodents. My product was completely damaged inside out and delivered after 5 days don't know why it was delivered as the product was completely damaged. They asked me to drop an email with a claim...

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Website: www.bluedart.com

My AWB No is : [protected]
No pickup Boy call no Attempt but they Cancel My Pickup Without Any Reason .
I request you Bluedart To pickup And further Connected as soon as possible...

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Address: Main Road, no 77, New St, Thangal, Vasantha Nagar, Tiruvottiyur, Chennai, Tamil Nadu 600019

Hi, I didn't receive my Kotak Mahindra Bank debit card, it must be delivered here in 27th Jan, I wanted to know the delivery contact details of the courier or details of bluedart delivery boy so that i can either gather the package or can have the information of delivery in advance.

I couldn't receive both, i was expecting a call from the bluedart delivery team so that they can locate me well, in case they have difficulty to...

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Nobody to receive my critical courier at Kozhikode Pantheerankavu branch,
Im a regular customer
Waiting since one hour in reception...

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Address: Shweta Thakur C/o Dr. Rajiv Kumar, Council Of Scientific And Industrial Researchâ€“Institute Of Himalayan Bioresource Technology (CSIRâ€“IHBT), NH 20, Hol

I purchased vedix customized product (order #3455518) on Mon, Jan 3, 11:31 PM (10 days ago). Bluedart is the package handler and the tracking number is [protected]. The shipment has reached Palampur and is out for delivery on 8th January at 5 p.m. He couldn’t call me up and surprisingly the status updated that the customer requested future delivery.
The shipment was out for delivery on 12th August at 4 p.m. Again, I was expecting...

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Address: Jaipur Vaishali Nagar

I opt prepaid services and my parcel tracking number [protected] was dispatched on 12 Jan 2022 but now its showing Load On Hold;Space Constraint-Comml Flt without any reason.

I need this parcel to be dispatched urgently. i called to blue dart customer care but no one picking the phone nor giving me proper response.

Thanks,
Bantu...

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On 18th Dec 2021, Blue Dart was supposed to deliver my HDFC credit card at my permanent address. In all honesty, I've recently moved to a new address few blocks away from my old address which also happens to be my permanent address. The official permanent address change hasn't yet been done and we're in the process of doing it . However, All the documents be it Bank Documents, Aadhaar or PAN clearly mention my phone number and my old address...

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Dear Sir,

My packet has been undelivered without delivery of my address and shows that mentioned address is wrong . i am facing problem . detail are as under
Bluedart courier vide airway bill no [protected] DT-03/12/2021....

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10th dec should be my shipment delivery but the status shows as Cnee Refused Id/Otp Not Shared-Incorrect i didn't receive any otp please deliver the parcel to my home....

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My order waybill no is [protected]. My order was supposed to be delivered today as I got a text message at 4:53 PM. It was an iphone mini 12 with an exchange for an older model with a new one. The shipment did not arrive for 5 hours and then it was automatically cancelled with the message "Customer not ready with exchange".

Nobody from Bluedart even contacted me and asked me about anything. Instead you people automatically...

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Respected sir
Your services is not satisfactory at all. SBI has sent me a urgent document via Blue Dart Express - EJR SERVICE CENTRE. C/O JETEX PARCEL SYSTEMS. 419, G-BLOCK, NEW ALIPORE. NEAR NEW ALIPORE COLLEGE. KOLKATA-700053. But 4 days over and till now no body came to my place. When I am tracking with waybill no, your site is asking that my address incorrect. which is totally wrong statement. That ERJ service is a fraud agency....

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Hi,

I recently ordered an outfit from House of Masaba (needless to say it's an expensive pre-paid product) and it was supposed to be delivered through blue dart on Nov 22 (as per their tracking timeline.)
I didn't receive any product but at 11:33 pm at night, I received an SMS stating that the product is delivered to me (the messages said collected the parcel and now the tracking portal is showing it as delivered.br...

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I was supposed to get my package delivered it to me on 22Nov2021 and was shipped on 18Nov2021 .
On 23Nov2021 I was informed by customer care that my package has been lost and cannot be found.
The person who was transporting the vehicle stopped somewhere and some one took the package it seems.
How can they be so careless ?
When I ask the customer care who is responsible for this they are telling that the seller...

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My AWB number [protected], this contains some very important documents, Expected delivery date was 16th November, but haven't received it yet. Since then customer service is not providing any details like cause of the delay, status of the package etc. They just lodge complaints at their end and thats it. Unfortunately Customer service just follows a standard template to handle concerns and is of no real help. Total useless department. br...

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Address: Distt-Kangra

Very Disappointed service of bluedart. My son had to fly on 21st November 2021. they dispatched passport after taking from VFS for thrice, but it got returned for thrice.Third time was sent to the default address as advised by the courier company. Today is 18th November already .I would like to file a legal case against the buledart courier for harassment and resulting financial losses of INRS.94000/- for the air tickets and 45000 for the...

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Hi,

My waybill number is [protected] and it reached Chennai on Nov 13, 2021. Today it is November 16 and yet to reach my address. It goes to a hub near my house and returns back to the main hub everytime.

When I see their tracking wrong pincode and they have returned it to the hub.

This is not the first time I am seeing "Shipment Redirected On Same Awb" and they take two more days to deliver.br...

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