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Blue Dart Express Complaints & Reviews

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Last updated May 18, 2024
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Blue Dart Express reviews & complaints page 8

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S
sudhakarms
from Hyderabad, Andhra Pradesh
Aug 10, 2023
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Consignments missed delivery and not responding

I have three consignments to be received by the 04th of August and all reached to nearest hub location as well. I have registered a complaint and sent a couple of follow-up emails and calls, but no response. Not only they missed to the expected time of delivery, but not at all respond wanted.

All three consignments are Bank / Finance related and definitely i have direct and indirect losses for missing delivery. Hoping at least...
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prasenjit Deb Choudhury
Aug 9, 2023
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Out for delivery but shown need department name/extension number

Address:Beltola ccd, Guwahati

My awb no : [protected]. My shipment reached my city on 3rd August 2023 and on 8th August its status was " OUT FOT DELIVERY " But the delivery wasn't made . Now the recent status shows "need department name/extension number."
Where today I got an another shipment from bluedart (AWB: [protected]) at same address within 3 days of delivery.
I asked the delivery boy about the second shipment and he doesn't have any clue of that.br...
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K
kingkaushik007
from Kolkata, West Bengal
Aug 8, 2023
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Product delivered to wrong address & wrong person

My item was supposed to be delivered to Kolkata (my address) but it got delivered to Bandra (East).

This is very ridiculous. How can you be so irresponsible??? Customer care also not helping. Very unfortunate. Won’t recommend this to anybody!...
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Balasuriya1501
from Chennai, Tamil Nadu
Aug 8, 2023
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Consignees address unlocatable in Chennai thiruvanmiyur

I am not able to track my order
Waybill number [protected]

Not able to contact bluedarts thiruvanmiyur office as well...
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Sometimes parcels have confidential information which cannot be shared with an unknown person. My parcel delivered to a wrong person who is completely unknown and didn't even called me while delivering to a wrong person. I hope I get my parcel not to a wrong person....
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A
abh1sh3kjhusi
from Allahabad, Uttar Pradesh
Aug 4, 2023
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Pickup cancelled by Bluedart without attempting pickup or contacting the addressee

Address:BLUE DART EXPRESS LTD 4TH FLOOR, ELEGANCE TOWER, NON HIERARCHICAL COMMERCIAL CENTRE, PLOT NO.8, JASOLA DISTRICT Centre, NEW DELHI - 110076
Website:bluedart.com

My order with Waybill number [protected] was arranged by service center for an item under repair but nobody came to pick up and all of a sudden the status is changed to "Pickup Cancelled By Customer On Attempt". This status is not only factually incorrect but it is wasting the time for which the product is repairable by th service center. This is totally unacceptable and fraudulent activity on part of Bluedart....
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Tharun Prasad
from Chennai, Tamil Nadu
Aug 2, 2023
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Parcel missing

I was supposed to get the parcel today dated 02/08/23 but now it has been marked as restricted area entry prohibited for delivery, the delivery agent called and I didn’t pick but I called him back in the next few mins and he mentioned he will deliver the parcel now it is marked as delivery prohibited

PS : I live in an apartment...
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S
sufiroxx
from Bengaluru, Karnataka
Aug 2, 2023
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Courier not delivered as date mentioned 29/7/2023 expected.

ARRIVING: Blue Dart will deliver your shipment TODAY. During delivery, our Field Executive will request for KYC, as requested by the Shipper. For real time updates, Track on https://bluedart.in/?[protected]

Waybill number: [protected]

Till free also no response and always not reachable....
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G
Gokulnath M
from Mayiladuthurai, Tamil Nadu
Aug 1, 2023
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Courier did not deliver

Address:Door no:5, Amman Nagar, Sendangudi, Mayiladuthurai,609001

I ordered whey Protein it was came from blue dart courier service. My delivery date is 27 july. After reaching my area. Blue dart tracking status showing "NO CONSIGNEE IN THE GIVEN ADDRESS" They didn't give any response Even they didn't call me. I called blue dart customer service in 28 jul they told parcel will deliver by told itself but I didn't receive any call from delivery person today the date is 1 augest they still didn't receive my...
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K
Khamer
from Visakhapatnam, Andhra Pradesh
Aug 1, 2023
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Giving wrong information to Bank to cover it's inefficiency to deliver

Address:Blue Dart express, Visakhapatnam

I was to get my new Debit card from HDFC Bank through Blue dart express courier on 27th July 2023 via Blue dart AWB #[protected] but I have not received the courier till now.myself and my husband both working out so door will be locked between 10a.m and 7.30p.m.i have not received a single call from Blue dart if any attempt was made for delivery.Door no given is my own house and we have been living in it since 15 yrs.Reason given in a link...
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S
Sruthi keerthi
Aug 1, 2023
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Excessive use of plastic covers

Address:Hyderabad

All blue dart couriers use very big covers even if they have to deliver a very small envelope. If the content is already packed in a envelope, they can avoid usage of further packaging.

It is very painful to see usage of such huge covers for packaging...
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V
vedanshu666
Jul 31, 2023
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Package didn't arrive

Address:Prayagraj

I brought a skin for my phone from a website and I prepaid the amount and they also shipped it with bluedart courier but it didn't arrive by now. One day after complaining about this incidents in blue dart a person called me but he was asking about the product and told I will see . After which they didn't contacted me. My waybill no is [protected]....
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Supriya Pathari
Jul 30, 2023
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Worst courier service ever

Address:Thane
Website:Titan

I had ordered Titan watches from from online titan store, its been 7 days now, I haven’t received delivery. And for my symurprise, bluedart is showing wrong status too many times as wrong delivery pincode or out for delivery, and very next day they show status as ahipment areived from therw etail office to thane city. Just trying to full customers.
Please see below screenshot and please help.
Too unprofessional behaviour...
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R
Rutvija Butlekar
Jul 29, 2023
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Delivery never called and the status is failed delivery

Address:Pune

This happened twice the status is prohibited area restrictions access. Delivery boy never called parcel was expected to be delivered on 27th July 2023 Waybill no [protected]
Thanks,
RUTVIJA BUTLEKAR...
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N
nehabhat.02
from Hubli, Karnataka
Jul 29, 2023
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On Hold For Regulatory Paperwork issue

I had a package picked up from me as a replacement from apple company. The status is on hold for regulatory paperwork from the day it was picked up. The package never moved. Can you please resolve this issue as soon as possible as i am really concerned.w...
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S
Sara Farnetti
Jul 29, 2023
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Fake courier

Fraudulent Delivery company which is actually another scam website they set up in order to steal your money by charging for non existent delivery....
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Rushikesh Shrimal
from Pune, Maharashtra
Jul 28, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to reach the Pickup person

Address:Pimple Nilakh, Pune

Hello Team,

Jeeves Mobile Service Company has scheduled my mobile phone pickup for July 27th, 2023, and I have been provided tracking information for device collection. According to the status and information, "Pickup Employee Is Out To P/U Shipment" and "Pickup Re-Scheduled" have been updated.
The pickup person, on the other hand, has not called me and is changing the status.
I would want to suggest that the...
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V
vijay kumar 715
from Hyderabad, Telangana
Jul 27, 2023
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Delay in delivery on 25 june

I have to Receive a parcel on 25 of june 2023, called customer care on 25, 26 of june on 27th june they are updating me with reason that as it is raining it will be delivered tomorrow(28th june). There is no contact info of nearest hub....
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M
Mudassir Saifi
from Aligarh, Uttar Pradesh
Jul 27, 2023
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Taking too much to deliver my order

Address:Aligarh

Recently I have ordered a smartwatch through the official app of Noise, they told me that bluedart will deliver my smartwatch and it was showing the expected delivery date 26-Jul but its 27th but my smartwatch has not arrived yet I checked it on official site of bluedart there was written that "network delay, will impact delivery" So please tell me when will it come and try to deliver it fast as soon as possible!...
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P
prashant mishra
from Chennai, Tamil Nadu
Jul 25, 2023
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Unprofessional behaviour

Address:Baner

This is regarding AWB [protected]. The bluedart courier was supposed to deliver the product today and he had called me and I had informed that I was not available for next 2 days. He said that he cannot keep the product in bluedart for 2 days . I asked him about the office and he said that office is open till 8pm. I went to office and I was informed that person is on field and he will available only after 8 pm . This is totally unprofessional...
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