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Blue Dart Express Complaints & Reviews

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Updated: Dec 22, 2025
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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C
chandru_la
Feb 6, 2017
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Address: Chennai, Tamil Nadu, 600091

Document has sent by Hero Fin Corp dated on 19th January POD:[protected] from Delhi. If I contact CC they told that no response from customer. We are inside house outside grill gate locked due to security reason. But doc return back to Hero Fin Corp. This is mere negligence of delivery person. Please take immediate action

Thanking you
Chandrasekhar
[protected]
Blue Dart Express customer support has been notified about the posted complaint.
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The person delivering it called me from the following digits +[protected].
spoke in such a abusive manner and refuse to deliver my certificate .
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This service is very bad card. i still haven't got the credit card. i has been dispached on december 2016 but still blue dard is not able to diliver the card the ref no.EV[protected]
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    M
    Manishbakhariya
    from Delhi, Delhi
    Feb 6, 2017
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    Address: 110090

    Plot No A 12, Dsidc Complex, Ground Floor, Jhilmil Industrial Area, Delhi - 110095, Near Hero Honda Service Centre, Keeping our consignment, not deliver yet
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      V
      vestlykannan
      from Chennai, Tamil Nadu
      Feb 6, 2017
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      Address: Chennai, Tamil Nadu, 600044
      Website: www.bluedart.com

      I'm tracking the my shipment code.its showing particular date .I called to customer care they told.They deliver today. after 3 days it not delivering.Again I checked with customer care. They simply asking "your address not verified.So we are informed bank". The same address all courier coming properly.But the blue dart guys simply sitting in office. They asking address not verified. BLUE dart only very very worst customer service and courier service.
      Blue Dart Express customer support has been notified about the posted complaint.
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        G
        girij18
        from Bengaluru, Karnataka
        Feb 5, 2017
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        Address: 560033

        "Blue Dart" Being the most experienced & expensive courier service, I Had bad experience. Blue Dart Way bill #[protected] was dispatched on 27th of Jan 2017, the same was delivered on 3rd of Feb 2017 that to after contacting customer care.
        there never tried calling me for delivery. It as taken 7days to delivery this important document even after giving detailed address with Landmark & contact # on the document cover(attached image for reference). But blue dart tracking site was showing as no Consignee'S Address Unlocatable/Landmark Needed(Attached Image for reference)
        +3 photos
        Blue Dart Express customer support has been notified about the posted complaint.
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          R
          Rj Jj
          from Pachperwa, Uttar Pradesh
          Feb 5, 2017
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          Address: Allahabad, Uttar Pradesh, 211001
          Website: Google

          Team...my ref no ev[protected] is not delevred to me...no body call me no body come to my address and update false report ...now am calling customer care on 4th feb 2017 and raise our complain after that am recive a call from ur side and ur representative said that am delivery ur parcel tomorow means toady 5th feb u stay on delevery place because am getting ur id...today am still wating but no body come...am sorry to say that blue dart service its very bull sheet in future am never use blue dart service...i request u pls delever my parcell on monday 6th feb on my office address.
          Blue Dart Express customer support has been notified about the posted complaint.
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            L
            L Chandu Shekar
            from Hyderabad, Telangana
            Feb 5, 2017
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            Address: Hyderabad, Andhra Pradesh, 500033
            Website: Chrome

            Waste. Service, not estimating delivery date. Just inform about. My delivery
            Blue Dart Express customer support has been notified about the posted complaint.
            Feb 05, 2017
            Updated by L Chandu Shekar             Worst delivery courier not knowing about delivery date
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              S
              Snehanshu mazumdar
              from Kolkata, West Bengal
              Feb 4, 2017
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              Address: 700051
              Website: www.consumercomplaints.in

              My way bill number is [protected].I did speak to your customer service and I was promised that my courier will be delivered on a Saturday. However it was not done and your company tried to deliver this on a working day. As a result my courier has returned and now I am in a big problem. I request your office to arrange for redelivery and please send me an alert on my registered mobile. If my request is unattended I will raise this with consumer forum as your staff gave me incorrect information.
              Blue Dart Express customer support has been notified about the posted complaint.
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                S
                Surendra M Rawat
                from Mumbai, Maharashtra
                Feb 4, 2017
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                Address: Mumbai City, Maharashtra, 400080

                My AWB [protected]/3.2.2017, Mumbai to Jaipur.

                While booking packet at Bluedart counter, delivery period confirmed for 24hrs (they checked my delivery pin code of Jaipur address). Charged me Rs.350/- for less than 500gms.

                On followups, Mr. Abhijeet Naik, customer care was rude and non-responsive and said they will get back to me only on 6.2.2017. Will Bluedart compensate my losses incurred, due to non deivery, within 24hrs(their commitment) and rude and non responsive behavior.

                I find BLUEDART is looting people, charging high price and fooling with delivery dates (inshort, they are non-commital on delivery time). Henceforth,

                S.M.Rawat
                +91 [protected]
                Blue Dart Express customer support has been notified about the posted complaint.
                View replies
                Your delivery boy is not delivered my parcel at my doorstep he call me always another place to receive my parcel I am the regular customer of amazon india my parcel come from your courier company my address is middle of the city and my address very easy to find but your delivery boy making not so easy and call me to come and receive my packet self
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                  N
                  Naveen Singh Sengar
                  from Sagar, Madhya Pradesh
                  Feb 4, 2017
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                  Address: Raipur, Chhattisgarh, 492001
                  Website: Tata click

                  Very bad delivery blue dart my 1 shipment already cancelled no..Your order from TataCLiQ with Blue Dart Awb# [protected] is undelivered since you weren't available. To reschedule, but no incoming any call .not coming any person in my home order was cancelled by tata click my shipment 20 January and 27 January 7 days not coming any person same conditions my second order no [protected] wrong message give not available any person this is wrong my wife.mother.sister already home very pathetic service in Raipur Chhattisgarh
                  From Naveen Sengar
                  Mob [protected]
                  Mail I'd sengar.[protected]@gmail.com
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    P
                    prtkinsane
                    from Delhi, Delhi
                    Feb 4, 2017
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                    Address: Varanasi, Uttar Pradesh, 221001
                    Website: Bluedart

                    I have ordered a gift from "Ferns n Petals" which was scheduled to deliver to the mentioned address on 2nd Feb 2017.I was given Blue Dart's AWB number is -[protected] to track shipment.It reflects that from 1st feb 2017 it is in varanasi only but they are unable to deliver on the mentioned address.I have done many follow ups with the Customer care also.I have again given them the address with benchmark but still they are unable to deliver the package.
                    Even till now i have not received any call from the delivery boy that he is not able to locate the address.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      H
                      Holam Wara
                      from Delhi, Delhi
                      Feb 4, 2017
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                      Address: Hisar, Haryana, 110049
                      Website: www.ZONIIC.com

                      Purchased 128GB Memory Card EVO Class 10 At Rs 699 only from ZONIIC, Order ID: [protected], but got a fake samsung 8 gb sd card. Item was delivered via bluedart in COD.
                      Tracking Number-[protected], Carrier Name- Bluedart, Pickup Date,[protected]:00:00, From, Hissar.

                      PLEASE PROVIDE ME THE DETAILS OF THIS ZONIIC as it was COD order you must be having its details.
                      +1 photos
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                        C
                        Choudhary Manoj
                        from Hyderabad, Telangana
                        Feb 3, 2017
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                        Address: Ranga Reddy, Andhra Pradesh, 500019

                        Though i was present and waiting for the goods against waybill no:[protected] to be received,
                        Message was updated that at 16:26 delivery was attempted but premises closed.
                        When i contacted the customer service they also gave false message that delivery was attempted.
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                          R
                          rachana999
                          from Kolkata, West Bengal
                          Feb 3, 2017
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                          Address: Kolkata, West Bengal, 700007
                          Website: www.bluedart.com

                          I have a courier which is held in bluedart courier R.N Mukherjeer road branch kolkata for 5-6 days. When i track it says "no person found at given address" shipment held. I dont know why they dont call when they out for delivery and face problem finding address. They are so much begger that they cannt afford to maoe a phone call. I think they are making foolish to people by updating false status. They never call if they cant able to find address. Cheating people so that people can collect their courier by themself or they will throw it in dustbin fooling that it misplaced. Worst company. Plz take any action against them. My tracking no is - [protected]. No doubt why so much complaint against them. Plz do something consumer forum our hope.
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            L
                            lalith muruga
                            from Chennai, Tamil Nadu
                            Feb 3, 2017
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                            Address: 620017

                            Courier shipped out from office around 11.40 but still didn't receive anything., distance between bluedart office n my house is jus 1km, jus talked to delivery boy after getting his num from office, says it takes one more hour to reach u and also he said if you need urgently u come and collect .is this the way your staff approach us ? Worst service ever
                            +1 photos
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                              Y
                              Yoga Chinnu
                              from Chennai, Tamil Nadu
                              Feb 3, 2017
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                              Address: Chennai, Tamil Nadu, 600017

                              Hi,

                              My tracking ID: [protected]

                              The Courier guy refusing to deliver my courier. He just called me, I am not able to pick his call, within 2 minutes I replied back. but he is telling he will deliver on Monday.I have never seen such a unresponsible guy. Please take necessary action.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                T
                                tulikaa14
                                from Delhi, Delhi
                                Feb 2, 2017
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                                Address: Gurgaon, Haryana, 122003

                                Dear Team
                                This is very disappointing that your service man does not call the consignee. also when I called to customer care nobody responded in return they disconnected the call.

                                Now location not identified is the reason I am getting. this is very sad.

                                Very bad experience. horrible services.

                                AWB: [protected]
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                                  B
                                  BHAVESH ARORA
                                  from Delhi, Delhi
                                  Feb 2, 2017
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                                  Address: 122001
                                  Website: BLUEDART TRACKING

                                  I was suppose to get my package deliverd to my office address on january 30 however for some reason i was not there and i told to the service representative that i will be there on thursday to receive my package and on the call i stated that i need the card delivered by 10 AM to 12 PM and the rep stated the same that it will be deliverd by then ...Now the day comes and guess what i am waiting for more than 4 hours to receive my package but still no show customer care representatives are just please wait for sometime it will be done ... But no show is this the way you give services shame on you guys being a brand such a pathetic service and this is not the fst tym i am waiting this has happened twice
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    K
                                    kapil takkar
                                    from Patiala, Punjab
                                    Feb 2, 2017
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                                    Address: New Delhi, Delhi, 141008
                                    Website: www.bluedart.com

                                    My willbay no.[protected]** delivery place ludhiana my home which ur website shows have to be deliver on 30th of jan 2017. and today is 2nd of feb till date i m not got my parcel and if seen on your site the parcel come out for delivery on 1st feb and return because "delayed cause beyond control" if cause cannot control by your side then one should contact the reciever, but in this case havent contacted by anyone and when i call [protected] your customer complaint centre they phone isnt connecting and when connected they cannot give any satisfying answer. so what can an receiver can do when i requires urgent parcel and pays you more than indian parcel service and many other courier services which fullfill their delivery time, but you show just un-professional, irresponsibility towards this delivery.
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      A
                                      alen sqad
                                      from Noida, Uttar Pradesh
                                      Feb 2, 2017
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                                      Address: 122001
                                      Website: BlueDart.com

                                      Hi why people don't use Blue Dart it's one of the raddi company in India can never deliver your packages will give your wrong commitments stay away from these people these are scammers there running a your money out of your pocket and venue dial the number it never connects it will connect and your balance will be deducted but you will hear your voice to stay away from Blue Dart DHL Store inke executive Jhoot B oltee Rehte hai ki address nahi mila hote khud ye Sushant Lok Main hain Aur bata rahi hai ki sector 7 mein nahi mila address
                                      +1 photos
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                                        I
                                        israr3525
                                        from Mainpuri, Uttar Pradesh
                                        Feb 2, 2017
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                                        Address: Saharanpur, Uttar Pradesh, 247001

                                        Dear sir blue Dart ke karmchari bahot hi kaam chor hai
                                        ye courier ko address par nahi pahuchate aur jhoot like dete hai ki ye address nahi mila
                                        sir mera courier number=[protected]
                                        ye hai
                                        na to Bleu Dard ne mujhe phone kiya
                                        aur na hi ye mere pate par pahuche
                                        aur online inhone likh diya ki address nahi mila jabki mera blue dart se 31/12/17 ko ek courier aaya tha
                                        Aur jab main Blue Dart ki office 7:00 pm pahucha to mujhe mera courier nahi diya aur
                                        mujh se kaha ki kal aana maine pucha ki aap mere address par kyo nahi aaye to bole ki hum wahan ek courier lekar nahi jate
                                        Sir please help me
                                        ISRAR AHMED
                                        SAHARANPUR(247001)
                                        UTTAR PARDESH
                                        Blue Dart Express customer support has been notified about the posted complaint.
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