Blue Dart Express Complaints & Reviews

Not deliverd my pan card at my home and they was return my pan card at pan card office so please help me to retrun my pan card at my house and contact me [protected] Please delivers my pan card as soon air way bill no was [protected], [protected], & [protected] please track and infrom me

A consignment with the way bill number [protected] was to be delivered to me in G. K. 1 new delhi which falls under Nehru Place Delivery hub. For past one week i have been following up with them about the shipment status which has not been delivered yet. They have been updating the delivery status to "undelivered shipment" for almost a week. Even though i have personally visited their office twice and confirmed the location and contact information and even the timings of delivery, they have not contacted me even once and now have updated the status to "consignee shifted from location", even though i am always available at the address. They have been falsely updating the status every morning even without trying to deliver the pacakge. I was given the contact nimber of one Mr. Vikas who is in charge of the delivery at the location and had assured me that he will look into the matter, however even he has stopped taking my calls and i have only been getting false information so far.

This is not the kind of service that one expects from a brand such as yours. Please look into the matter and get the shipment delivered as soon as possible. Below is my contact details.

Name : Vijay Kumar
Contact Number : [protected]

Sent from my iPhone

Sent from my iPhone

I had a parcel delivered from archies to gurgaon on 15th feb. But the recipient's mobile was off. The shipment was held on account of "need department name/extention number". I reached out to samreen, executive, who reverted that i need to give the dept. Name and the extn no. I accordingly and gave him the depart name and the extn no. However, he failed to respond anything for the attempt of the delivery till date. I have been daily following up for the attempt to deliver, but all in vain. Even, i tried calling the customer care number [protected] like endless times, but no body ever responds on that. I have also attached the screenshot for the delivery status.
Very very very poor customer service

1. The delivery person came on 16 Feb 2017 at 17-51 hrs. Since I was not at home a 'Sorry' note was left.
2. The note did NOT give any contact telephone number for Blue Dart to check up on the delivery.
3. There was no prior intimation of the planned delivery. Such an intimation was given to me for my SBI Card two days ear;lier. This time no intimation.
4. There was no attempt to call or deliver again or check up on the delivery.
5. I traced the Blue Dart number on 20 Feb and called customer care.
6. I was told that now it woiuld take another 48 hours to deliver.
7. There was no apology for the non delivery. I was told that Blue Dart does not intimate deliveries regarding banks. This is false as I did get intimations earlier.
7. Extreemly rude behaviour of the customer care person.

This is regarding a shipment with way bill number awb[protected] of blue dart which was booked by “icici bank” through “blue dart” was reached ludhiana on 16/02/2017 at blue dart industrial area office

But can’t deliver at my address due to “consignee’s address incomplete/landmark needed”
I have updated my land mark by calling 24x7 blue dart customer care but no benefit still same remark

I have also try to call on local telephone no of blue dart given on the site but no one pick that phone only after trying approx. 50 time one lady pick the phone say please try on this no “[protected]” then i try this many time on body picking this no at least at mid-day of saturday 18/02/2017 he pick the phone and say please call phool chand at this no “[protected]” and i am calling on this no since mid-day of saturday 18/02/2017 and i have call approx. 1000 time only one sound come

“ the no you trying to is out of service area “ aap jis no per call kar rehey hai wo couerage cheatre sa bahar hai kurpay thordi der bad try karye “

I request you to please give some extra money to phool chand so that he can recharge his phone so that he can call me to receive my courier

Gods know when i get my parcel

I last i request to all indian do not use service of “blue dart”

Hi Team,

This is in reference to the above mentioned courier reference no . I Ajeesh Thulaseedharan is about to receive a document from my HDFC bank and have all the valid documents to prove the same. Due to just an absence of the Block NO in my address my courier is lying with your Delhi branch. The given address is registered in my bank account and the same is used for all legal related work. I request to assist me in this case because if there is any issue that you cannot deliver without a block no, I am ready to come to the said branch and collect my document else you can also deliver the same to my new changed address (office address) which would be updated in the account within 7-10 working days from now.

I am in absolute need of the document and need your kind assistence on the same.

Please help!

Regards

Ajeesh Thulaseedharan

[protected]

There were 2 times my order was been couriered through bluedart. The concerned branch is located in borivali, Chikuwadi. First time the person over there called me up saying my courier was been sent but they could not find my address and hence i had to pick up the courier from the bluedart chikuwadi.

i recently ordered a cheque. And the cheque was been couriered to the address from where i have been shifted(Although i currently stay in the same locality). The courier over there was not been received. But the courier person did not even call me for any details. i tracked the courier on this saturday 20 feb through blue dart website, but the details showed my courier was delivered to a location(Goregaon) where i have never been resided. I have been Trying to call the Bluedart office(sat18-2-17 and Monday 20-2-17) in chikuwadi. But they are not receiving my call and sometimes the line is busy. What kind of service is this? [protected] is my new waybill no... [protected] is the old waybill no... pls check into the matter...

A worst courier company ...ajc service centre the courier person does not come to the address with the parcel and gives feedback that address is incomplete. I have been staying at the same address for last 10 years then how the hell the address is incomplete...at 1.22 pm the courier guy leaves from his address to reach my place and at 1.40 pm the address becomes incomplete. In a matter of 18 mins the address is incomplete. PLEASE EXPLAIN HOW ? Please contact at shruti.[protected]@yahoo.com or [protected]

This is regarding a shipment with way bill number [protected] which was couriered on 16 Feb and supposed to reach on 17 Feb. But when we checked the status it said the shipment was out for delivery, which later changed to Delivery Attempted-Premises Closed. We live in a society and somebody is at home always. After getting this update when we checked at the main gate (which is open 24*7) we got to know that nobody from bluedart came to delivery the shipment. And also we did not got a call from the courier person on the number mentioned on the shipment. and now the status on the website says that Undelivered Shipment Held At Location. Dont understand why is the status so and also when we tried to contact the customer service nobody has a clue about the shipment. Can somebody please help us locate the shipment as it has some important documents. Need to get an update asap.

With reference to above, I would like to say that my Pan card which has to come come by bluedart today however the concerned person from ur office's field boy called me and told me he is coming to deliver it to the adress mentioned to him. But your field boy dint come to the adrress and not picking up my fone and I called him.many times...how your staff work like this...please.tell him to behave like a human not like an animal...his no. Is [protected]...
Please take action ..

My no isn [protected]
Please call.back.othwrwise I will.make a compain im written.

Way bill no : [protected]
As per online tracking and frequent follow up first told it will deliver by today I e 17/02/2017

Now at 6.45 they updated not possible to deliver the material, although it's a highly urgent material related to a conference which is going to start from tomorrow morning 8.30 am

Moreover customer care no are very rarely available.so please do the needful.

Sir,

I booked a blue dart parcel under critically urgent category on 16th Feb 2017 from Pune to Ahmedabad with consignment no [protected]. It was supposed to reach before 12pm on 17th feb 2017 for which i paid rs 500. but delivery was made around 1530hrs (3.5hrs later than the scheduled time). 17th feb being a saturday, offices got closed at 2pm and now i am facing a loss of Rs 4748. I kindly request you to look into the matter. i want either a valid justification of the late delivery of i want blue dart to pay appropriate compensation of the negligence.

Regards
Capt Deep Gupta

Dear Sir/Madam

Myself Ramesh Kumar Mishra my shipment was booked on 15-02-17 but the same was not delivered on cut off time 16-02-17 and even it was not delivered on 17-02-17 and on[protected] my office is suppose to be closed so it will not be delivered on[protected] either.
And one more thing when I contacted customer care and asked them to deliver this on first half of[protected]. they refused to do so.

This does not meet the service standards of Blue Dart. Please look into the matter and let me know accordingly.

Regards,
Ramesh Kumar Mishra
[protected]
[protected]

Hello team,

My credit card has expired and i am waiting for the new card which is being held by your delivery executive.

1) how is bluedart concerned about my employer?
The executive who called me today (After your assurance email) states that "as you are not working with hsbc currently, we will not deliver the card. The card will be returned back. You can complain to anyone you wish" the phone number from which 3 calls were made and subsequent denial was shared is: [protected]

- is bluedart supposed to do the pre-checks of my employment before delivering the consignment?
- what legal standing does the courier service have in seeking such personal/sensitive information?
- are you seeking sensitive information for any undue use of this?
- is it a policy by bluedart to seek employment and other sensitive/personal information before delivering consignments?

2) i am being contacted by the delivery agent after 7 days of holding the consignment; while the tracking status was being updated with various reasons.

- do you give freehand to your delivery agents to update false information on tracking page
- don't you have a mechanism to check if the da has really contacted the customer or attempted delivery?
- do you let your das speak and behave rudely and unruly with the customers?
- is it - 'because of customers that bluedart exists' or is it - 'because of you (Bluedart) that customers exist'

3) bluedart is acting like an extortion company!
You are holding my consignment which is a credit card and playing a game of extortion without delivering it to me. The worst part is the false updation of tracking and seeking sensitive information and denying delivery basis my employment.

I received another package from your bluedart safely and ontime. Check this tracking:-your amazon order with blue dart awb# [protected] was delivered at 1134 on 16-feb-17 to self.

Dear Team,

HDFC Bank had couriered a document on HIGH PRIORITY basis and they had expedited it for doc to reach me today 16Feb17 by 1330 hrs

Your team delivered it at 1930 hrs while I was supposed to submit the duly filled doc to the Bank by 1630 hrs today

Request you to look into this matter and take corrective action and confirm by reply mail the same.

regards

Ganesh Shenoy
[protected]@gmail.com
[protected]

An item was ordered by me online which is to be delivered by the Blue Dart courier services company to my address.
The consignment no is [protected] which is to be delivered between 15 - 17 Feb, 2017 at NSEZ, Phase - 2, Noida, Uttar Pradesh - 201305.
The consignment status always shows either not delivered or delivery held on their web site.
It has been from several days their service man does not call me on my mobile number to receive the consignment. When i call their office phone number no body picks up the call and when they pick up the call they talk rudely and irresponsibly. They do not give me any information about how the item to be delivered or where is the item.There is total negligence.
Please help me to so that my consignment is delivered to me asap.

Dear sir,

I have applied for PAN card by filling the Form 49A at PAN centre managed by NSDL in Lalbagh Road, Bangalore, Karnataka - 560027 on 10 Jan 2017. I didn't get any call till today from courier service or concerning the delivery of my PAN card. But when I checked my PAN Application Status on Feb 13, 2017, I got the following message:

"Your PAN card has been dispatched on 27Jan2017 by Blue Dart Express Ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application. The PAN card is expected to be delivered by 06Feb2017."

Immediately with the given airway bill number I checked at Buledart website to track out my status, but they have returned to NSDL RTOS already on 07 Feb 2017. There was no call from Blue Dart Express till date and no one came at my door from Blue Dart even. I was very much available for those days.

Later the same day (Feb 13, 2017) I sent a mail to concerned department ([protected]@nsdl.co.in, [protected]@incometaxindia.gov.in) by requesting them to resend my PAN card to my given address (83, First Floor, Anjinappa Layout, Kothanur, Bangalore - 560077). But no response from them too till date.

Thus sir, I kindly request you to take this complaint as serious and grant me to have my PAN Card at the earliest.

Acknowledgement No: N-[protected]
Alotted PAN No: ACPPE0813Q

Yours truly,
Epsiba
+91-[protected]

The people who working in blue dart they are fulling a customer from two days they are giving some answers to me, tomorrow you will get your shipment I don't know way, because of that I never went anywhere else sitting at home wetting for my shipment so please don't give any date and time which is you can't deliver the shipment, only with blue dart, I am getting this problem
Many other shipment I am getting from other companys, I never get like this problem, sorry but I am totally disappointed.

1. I am Major Bibhu Prasanna Tripathy posted to Mhow, MP.
2. I had sent a brand new TV to Rourkela(Odisha) on 23 Jan 2017 through Bluedart courier costing Rs 28, 000.
3. As said to me by the shipper I had even written as "owners's risk" as TV is a delicate item.
4. As a safety precaution I had sealed the TV in a wooden box for its safety.
5. I was charged Rs 2000 for the consignment and was assured that the product would be delivered within 7-10 days.
6. After almost 12 days, to my horror I got a call from my shipper that the consignment is held at Odisha border and I need to pay a sum of Rs 560 more to clear it. I agreed to it as I desperately wanted the delivery.
7. After that again it was detained in Bhubaneswar warehouse for a week from 3 Feb to 10 Feb. I was not even informed about it. When I enquired about it, it was cleared.
8. Further again it is detained at Sambalpur Warehouse from 10 Feb till date without any valid reasons. Sambalpur is hardly 150 km from Rourkela. I dont understand why is it taking so long to send it to rourkela which is inside same state.
9. I need a proper explanation and compensation for the delay in sending time from the shipper that is Bluedart.
10. I wanted to gift that TV to a relative at Rourkela before 05 Feb which is why time was my premium concern.
11. Now anyhow I couldnt give the gift as they have already left, at least the consignment should reach in time.

While courier tracking i came to know that my consignment reached at ulloor(trivandrum) office on 9th of feb 2017. But unfortunately the thing yet to be delivered. This is really pethatic, I tried to contacted them in their office ever since but no one attending the call..pls consider this as priority and deliver my part asap...