Blue Dart Express Complaints & Reviews

Got a call from the calicut office ([protected]) asking for the address, saying that it was hard to pinpoint the delivery location seem to be very irritated, could understand, so i called him back and gave all the details required for the delivery, again spoke back very arrogantly saying that it was a very large area(though i gave him the full details), couriers, posts do get delivered to this address. Just don't understand what the big fuss is. There's no one there who could go to the office and collect it.

Please do advise your employees to talk properly, i know it could get frustrating in line, by this doesnt make sense.

Regards,

Amresh raj.
[protected], [protected]

I regularly receive goods without any hassle in my Chandmari, Guwahati area by every courier but not Blue Dart. Every time they have the same story that the came to the premise but could not find anyone and ask me to collect from their office.

Sir, .I have applied for icici credit card which have to delivered today 10-03-17.
but i did not get it or not received any call as well.
and i also received a message on 9-03-17 that bule dart said we were unable to find your address but it has been updated with my bank.so please check it and update me because i am frustrated by it..so please ..
and the address is house name-rambeer, house no-524, gali no-2 mamura sector -66 noida up 201301..

I have booked one consignment to GUNTUR, Andhrapradesh, from one of your branch at lakdi ka pul, Hyderabad, Telangana State on 08.03.17 at 8 pm with consignment NO:[protected] and charged Rs.350 for that cover.
But we found that it has not delivered to the destination.By tracking on your web site it is showing that consignee refused to take that parcel which in fact not true.
We have worth of 27.76 lakh documents in that and we are going to loose that for not reaching to the destination.at your pick up point also that person behavior is not good.
I have tried to call every possible no you have given but no number is working.
How can you justify me.
altafbsaha
[protected]

Respected Sir/ Madam,

This is with regard to Waybill No. [protected].

This shipment was supposed to be delivered on 04-Mar, but it could not be delivered since my residential premises were closed.

After getting the above information, I called up Customer Care (6-Mar) citing the issue that since I'm an employed individual, I'm available at my residence only till 10.30 am in the morning or after 10 pm in the night with the request to get the shipment delivered as per the timings above.

I also dropped a mail to Customer Care citing the same issue and also providing an alternative address (my office address) where the shipment can be delivered at a more convenient time since I'll be available at my office premises.

In both the above cases I was promised that somebody will get in touch with me to discuss on convenient timings for delivery of shipment and get the shipment delivered ASAP.

Since then I've been calling up Customer Care citing the same issue and requesting the Local Delivery Centre to get in touch with me so that we can discuss on a convenient time for delivery of my shipment, but in vain.

Please note the status below:

04-Mar - 17.08 Attempted delivery, premises closed
06-Mar - 13.47 Attempted delivery, premises closed
09-Mar - 14.37 Attempted delivery, premises closed
10-Mar - 09.02 Returned to Origin at Shipper's Request

I fail to understand whom should I talk to and where should I reach to get the shipment delivered which happens to be documents that I urgently need for official purposes. I've never come across such inefficiency and bad service from a courier company before, a reputed one like yours the least. Its better not to charge customers for delivery of shipments if your delivery centre is incapable of doing so, it will lead to use of resources at both ends more productively and better use of time.

Please address this ASAP.

Thanks & Regards,
Kanupriya Newatia
kanupriya.[protected]@gmail.com
Ph: [protected]

The courier delivery guy from blue dart called me from +[protected] and asked me to come down to my office premises gate to collect the card. I had reported sick and was not in office premise.
Asked him to wait for 10 mins and he made a big issue out of it. And he was also not present at the spot when i had arrived after 10 mins. And he had deliberately not answered 9 calls from me.

PATHETIC ATTITUDE and LACK OF SERVICE!!!

Hi,
My parcel with way bill no "[protected]" is not received by me till now.While connecting to the local no for bhubaneswar they have informed me that the shipment has been wrongly moved to kolkata.

The same has been dispatched from mumbai to bhubaneswar on 7th march.Ideally i need to get it by today.

Requesting you to kindly help as it is very urgent

please help in the same
sabyasachi
[protected]

Hi,

My name is praveen, recently i ordered a perfume via online it was supposed to be deliver through blue dart
I didnt receive any product but in the tracking it was showing as it was deelivered.

MY order no is START[protected]

Tracking id is [protected]...

Consignment vide way bill no.[protected]. Booked at Bhubaneshwar on[protected], Providing assuarence by verbal consent to deliver the Document Positively by 07.03.2017 at Kolkata as the documents is very urgent .
Regrat to say that Consignment not Deliverd at kolkata till[protected] till 17:40hrs. and more regrat tosay that no support was initiated by customer care after several request.
Finally suffering very much for poor service of Bluedart Corrier Service.

Dear yesterday sms recyour order from tatacliq with blue dart awb# [protected] is undelivered due to address related issues. My address b 506 vrindavan garden. Daldalseoni mova near science center raipur cg already february many shipment delivery through blue dart without complaint not delivered any parsal raipur location please respond my problem
Naveen sengar
Raipur chhattisgarh
[protected]

Good evening everyone, Regarding for complain against your customer care executive Ms. Uma, employee i'd no: 111015., she is irritated & irresponsible against my package, my pack number is #abw [protected], your executive (Ms. Uma) she told loud voice & speak with angry, so please take my complien and punish her executive and Teach your executive, here after speak with polite all the customers. And then I'll take off onemore (CC) complien copy through consumer court..

Yet I have not received my shipment due to your pathetic service. My shipment already arrived in sector 8 Chandigarh office but still not delivered. Yesterday I was also contact to customer care service she told me it will delivered by EOD, i have recorded voice of customer care executive rather than I also went to blue dart office she told me unable to delivered my shipment & said me it will be delivered by EOD at 5 pm or by tomorrow at 6pm. But unfortunately I am still waiting for my shipment, above the mention circumstances please don't harrsed the customer.

Shipment through Blue Dart Airway Bill number [protected] was DELIVERED at 1147 on 04 March 2017 to SANJAY .
This message was received by me on my mobile number however
I have received the above message but
have not yet received the courier.

I went and checked with security at the
building where couriers are received and he mentioned that he received no courier.

I have sent Redmi note 4 32 GB phone haing cost of 12000 rs on 28.02.2017 from blue dart company, .i choose blue dart because blue dart is reputed company but blue dart messed up with my delivery item and changed the item..it is ridiculous as i thaought blue dart is a reputed company but they changed my phone and changed price on invoice, they delivered faulty lava 1000 rs phone.Not expected this ghatiyapan from Blue Dart.
My courier ref no is [protected].

Hey,
I would like to register my complaint my shipment [protected] has been deliver on friday that is March 4, 2017. But the blue dart courier boy is not delivering it to me. He is just making out a fool of me even though the item i need it on emergency basis.so kindly register my complaint and do the needful

Tracking results for this consignment shows address not locateable whereas i have received one consignment from blue dart on same address today itself vide *[protected]* bluedart express ltd., invoice no. Hd2717631, a pic of the same attached.
Pls do the needful.

My Awb Ref. No.[protected], out for delivery today on 11:19, but I did not received any call or any agent to my home I have also 3time to customer care to track my order and 2time to depo. But depo not any one pick up my phone and than I also track to my order, I found agent not came in my location and 9:02pm I show consinge address or location uncomlete. I know why we given mobile no. On order and what is responsiblity of bludart courier agent .If register postman delivered order on same address than bluedart courier boy is blind or mad.

Its been one week and my shipment is yet not delivered, there no attempt of delivery and representative always rude and unprofessional. Poor.

I have booked one item from ebay and blue dark shipment AWB is [protected].

On 3-3-2017 one delivery person called me by his mobile no [protected] and asked me to come to the road to collect the item. That time I was busy in my office and I told him to come to my office and give the parcel.

Then that person came to my seat and badly behaved and said "I have huge parcels to deliver. why didn't you come to road for collecting this" . I asked him to tell his name so that I can give complaint against him. Then he rudely behaved and gone without delivering my parcel to me.

It is very bad that blue dart people call a lady to come to road for collecting the parcel.

My self ashirwad, my shipping address is ultratech cement ltd., aditya birla group, d&d devision, 206 ahura center, a wing, mahakali caves road, andheri east, mumbai 400093.
Yesterday 02.03.2017 was my expected delivery, but as per bluedart record found "no such consignee at the given address". But i was present in the office on 02.03.2017 whole day from 9.00am to 5.30pm. 3 security gaurds also said to me no any parcel came in a whole day.
Many times i called to customer care number, they said we will send it again. Today is 03.03.2017 & right now its 3.00pm. I am still waiting for my parcel & its important (Hdfc card).
As per my experience bluedart curior service is very bad.

Thank you,

Regards,
Ashirwad