Blue Dart Express Complaints & Reviews

Date Of Incident - 20 Jan 2017
Client Number - [protected]

My package was received by Blue Dart on 19th Jan 2017, without contacting the delivery address or the person on that address the package was returned.

The personnel from Blue Dart Avoided call when we tried to contact for the reason of return and even switched off the cell.

Resolution: I want the money of product refunded with interest or I want the product delivered within two days

track details : [protected]

I ordered a headphone through Amazon.in and they parceled it through blue dart express and i continuously started getting messages from both the companies about the delivery and shipment of my package, as my package reached the city, the bluedart company regularly send a message that they will be sending the package today at my place but nothing happend and it became a daily scene. After 4 days of this scene finally the courier boy arrived at my house.He told me about the payment of rs500 which I had to made him. I gave 50 new notes of rs10 but he refused to accept it when I asked him about the reason he said that it is inconvenient to carry them when I protested him he started misbehaving with me I made a call to thier city office and complained about him but they also supported him and shouted on me and said to refuse the parcel.

My awb no is [protected] this item received in your jind on dated[protected] in your office. I contact to your office in charge to Mr. Vikas on telephone. He told me i have no delivery boy so collect it from office. what is this ? behave is also rough.

I have face the same problem in last time with AWB no. [protected].

I think your company harass me.

I got a call from bluedart for courier delivery, I provided the address, I was told that it doesn't come under his area, then I provided him alternate nearby address where he can deliver the courier, he promised me to call back once he reach the place but he never came back, since I didn't had the AWb number I could reach buledart, today I received the awb number and I could the courier has been sent back with wrong reason my awb no. [protected]

I am neelima from kerala. Here i need to Complaint about the delivery service of blue dart, North paravur. I have to say that its very poor and the delivery services not up to sub standard. Please kindly enquire that the appointed staff are efficient and responsible enough to do this job. My certificate which was send by british council was there in blue dart office since January 1st week but perhaps its not delivered to me yet. I think it is missing because when am enquired about that certificate they are giving me a vague answer. Any how i need my certificate please kindly do something for this. Though the certificate was send by british council i cant track it or not having the reference number .Besides one of your staffs informed me over phone about that on the same day they recieved it .i hope i will get it without much delay .

Thankyou
Neelima keepaddathil Narayana pillai
Kaitharam p.o
North paravur
Ernakulam
Kerala
Pin 683519

I. Oder mi mobil 24 january sel my mobil delivery to another parson my track id [protected] mobil no [protected]

Hi,

I have a courier which was suppose to be delivered on 27-jan. Courier boy tried to deliver the package but nobodywas there to receive the package as I work in MNC. I was lied by your customer service rep that it will be delivered on Saturday as I have off on weekends. I have called your customer service number of times but to my surprise nobody picked up the call ro help me. Iam a physically challenged person and it is an important package to receive. I am surprised how a reputed company treat their customer like this. I wold be geateful ro you I'd you please deliver the package on Saturday ie inform me the branch so that I can send my father to pick up the package. This is totally unacceptable from a reputed company like you. Work on customer service and help customer first.
PFB, are my details:

Sanjay kumar
Location kirti nagar
Regards and unsatisfied costumer

Waybill No : [protected]

On 27-jan the guy called me, i asked my colleague to collect as it is office address. He did not wait for my fried just 5 mins when i sent my friend as i was not there. He did not deliver and told he will deliver on 30-jan when i called him. Couple of days(30 and 31) i called him both the days he said he will deliver. Even though i clearly told him to deliver on 30-jan, how can he return the consignment. U have to pay me the courier charge.

This is a very bad service from Blue Dart faced by me. Your person didn't come and update that I am not avaibale. By today you have to send because tomorrow morning I will go outside kolkata. I postponed my journey tomorrow because you update me today it will be delivered. Now your call center told it will come tomorrow. Kindly take necessary steps.

Hi,

delivery boy had not gone on my place but I got update ( Consignee Not Available).
please take right action as soon as possible and remove that update and update me because I was all available in office.

If not taken any action by your side I will take action on blue dart in consumer forum.

and Insure the delivery by tomorrow at 11.00 Am.

Thanks & Regards
Srawan Singh
Mob:- [protected]

Blue dart vapi region is the worst service provider which keeps the parcel on hold for no reason. If we get such a pathetic service by spending more money, then we being a consignee this time should be carefull if we be a shipper in future.
Kindly take some initiative for their improvement in service.
This is not the first time I've faced it, it has happened couple of times.

Blue Dart Vapi branch Ph No.
[protected] / 79.

Complaint : blue dart courier hoshiarpur branch not delivering my
Amazon courier - blue dart tracking number [protected]
Dear sir,

The address i mentioned already is correct.
Again i am typing again here

Rajesh kumar sharma
House no 389/3, karam bhumi niwas
Aslamabad
Near dharmpal karyana store,
Hoshiarpur
Punjab
146001
Mobile phone no [protected]

I just ordered so many things on amazon and many things already delivered at my above mentioned address by other courier companies in hoshiarpur.. Refer courier: amazon transportation services, tracking #:[protected], courier: delhivery, tracking #:[protected], courier: amazon transportation services, tracking #:[protected], courier: delhivery, tracking #:[protected], courier: amazon transportation services, tracking #:[protected], courier: amazon transportation services, tracking #:[protected], courier: amazon transportation services, tracking #:[protected], courier: amazon transportation services, tracking #:[protected], courier: amazon transportation services, tracking #:[protected], courier: amazon transportation services, tracking #:[protected], courier: amazon transportation services, tracking #:[protected], courier: amazon transportation services, tracking #:[protected], courier: amazon transportation services, tracking #:[protected], courier: amazon transportation services, tracking #:[protected], courier: amazon transportation services, tracking #:[protected]

This blue dart is not good company to deliver your products. Please stop to use blue dart for delivering your products.

I also find consumer complaints on one website.

Blue dart express — fake status / return

1 review
Am amu1987 on jan 3, 2017 submit a complaint
Very bad experience with bluedart hoshiarpur. They will never call you and will put a fake status that customer's address is incomplete. Everytime, i had to check the status online and picked up the delivery by my own by seeing their fake status. Again they put a fake status that address is incomplete and returned the parcel. Not a single person called me.

Complaint status
[jan 03, 2017] blue dart express customer support has been notified about the posted complaint.

If blue dart will not not deliver items at above mentioned address then it is blue dart mistake and not mine.

Please inform blue dart to deliver products immediately

Sincere reagsrds

Lovenish chandel

My packet was reached blue dart office angul on 24.01.2017. Every day I call them. They told that now they deliver my packet. But 3 days over by this procedure. Still I am not receive my packet. This is my 3rd experience with this Blue Dart company.
Please take action against angul centre. Like my packet any one can suffer. Without taking action, they are careless and doing against law.

Sir my complaint to Onlineclues se h. Maine ek product buy kiya jo Bilkul difrent h. Maine onlineclues se case On delivery par bluedart ka 5 printed shirt buy kiya. Jo picture Dakh Kar kiya tha. Usme or jo Mujhe Diya gya bo Bilkul alag tha Maine phone duara Complaint ki to Koi Sunne ke liye tayar Nhi h. Mera Aapse request h ki aap Mari problem ko samjhe or us par karyabahi Kare. Aapki ati kerpa hogi.
My mob no [protected]
Bikaner rajisthan
My product price 1099

The expected delivery date was 26 jan, 2017 i.e thusday. But the package is still in transit. And today is the 8th day since when I have sent you my package.Because of your poor service, I am not able to attend my exam. Who is going to take responsibility for it? This is how you serve your customers?

ICICI sent me the package
Which never came on 25th jan 2016
The IDIOT delivery guy came to my place
He didnt even call me when he saw THE premises were locked
I called the customer care
And then rescheduled my package on 27th jan 2016
But the package never came !
After seeking several attempts at customer care
They told me some random #### that pakcage Could not be delivered
And they will sending it on 28th

AND THAN THEY FAKED THE DELIVERY
THE GUY NEVER CAME TO DELIVER
AND IT SHOWED RESTRICTED AREA
AND PACKAGE SENT BACK TO THE SHIPPER's location...

I[censored] GUYS ARNT UPTO DOING THIS
THEN PLEASE SHUT IT UP
WORST CUSTOMER SATISFACTION
AND IRRESPONSIBLE COMPANY!
Even the delivery guy never picked his fone
Maybe he's dead !

My Courier id is [protected]. Today I got a call from one of your delivery personel, his contact no is [protected]. He was 150 mts away from my home and was asking me to collect from him. I would have obliged to his request but was away from home with only my mom at home. so I tried to direct him towards my home but he didnt even listen to me and made excuses that he was in a truck and could not come inside the lane (which could be right), i once again tried to direct him towards home but he didnt even listen and disconnected the phone. My request to you is please send some with better people skills for the delivery and in a vehicle which is not a truck(even though my lane is 20ft wide more than enough for a 6 wheel truck).

Dear Sir/ Madam,

This is the worst experience I have faced towards delivery of my Shipment. Blue Dart Courier employees and his office staff they are not doing their job seriously, they didn’t call me or message and not even visited at my home. Without intimation they have return my Shipment and this is not happened first time with me.

When I was call and ask regarding my shipment @ Bhopal Center they was replied this area is not comes under them (out of delivery area) when I was ask, why you have been mention my area pin code service at your BLUE DART Bhopal Center, then the replied was really shocking, “It is not our fault, It is Payback department fault”. Tell them to delete you’re area pin code. No Manner how to talking with your Customer.

BLUE DART Waybill no. [protected]
BLUE DART Email ID- [protected]@bluedart.com

Order placed date: 12 Jan 2017
Shipment dispatched on - 21 Jan 2017
Shipment Arrived at Bhopal Center on - 23 Jan 2017
Shipment Returned to Origin at Shipper’s on - 25 Jan 2017

Please take some serious action against them and return back my Shipment asap.

Thanks & Regards,
Mrs. Sapna Patankar

I purchased a product from mi.com i was to recieve a scheduled delivery on 27-1-17 and delivery boy had made a call to me that he will parcel soon but the delivery boy has not delivered parcel. When i check the status of parcel it was showing me that that it is undelivered due to non-availability of recieving person but in actual he is not even come to that address for delievery instead i recieved a message of non-delievery of parcel from your agency.
DELIVERY BOY NO: +[protected] I demand that product should be delievered at earliest to me . Please take strict action against the concerned person who is harming the interests of company and practising fake measures and in future someone is not cheated.
VARUN JAIN
[protected]

I had ordered a corrior from vender Name :Ankur singh accnt No:[protected] BaNk HDFC IFSC HDFC0001112 .The corrior is not delieverd as i was informed by the bluedart to clear and deposit the money in the vendor's Account by toolfree number +[protected] and they are saying after clearing the payment the corrior will be delievered in one hour .after the one hour corrior is not delievered and no call by the bluedart and the vendor is nly picking the call and not available anywhere not on phone or whatsapp i had done Rs20, 000 payment after the call by the bluedart
my numbr :-[protected]