Blue Dart Express Complaints & Reviews

My packet was reached blue dart office angul on 24.01.2017. Every day I call them. They told that now they deliver my packet. But 3 days over by this procedure. Still I am not receive my packet. This is my 3rd experience with this Blue Dart company.
Please take action against angul centre. Like my packet any one can suffer. Without taking action, they are careless and doing against law.

Sir my complaint to Onlineclues se h. Maine ek product buy kiya jo Bilkul difrent h. Maine onlineclues se case On delivery par bluedart ka 5 printed shirt buy kiya. Jo picture Dakh Kar kiya tha. Usme or jo Mujhe Diya gya bo Bilkul alag tha Maine phone duara Complaint ki to Koi Sunne ke liye tayar Nhi h. Mera Aapse request h ki aap Mari problem ko samjhe or us par karyabahi Kare. Aapki ati kerpa hogi.
My mob no [protected]
Bikaner rajisthan
My product price 1099

The expected delivery date was 26 jan, 2017 i.e thusday. But the package is still in transit. And today is the 8th day since when I have sent you my package.Because of your poor service, I am not able to attend my exam. Who is going to take responsibility for it? This is how you serve your customers?

ICICI sent me the package
Which never came on 25th jan 2016
The IDIOT delivery guy came to my place
He didnt even call me when he saw THE premises were locked
I called the customer care
And then rescheduled my package on 27th jan 2016
But the package never came !
After seeking several attempts at customer care
They told me some random #### that pakcage Could not be delivered
And they will sending it on 28th

AND THAN THEY FAKED THE DELIVERY
THE GUY NEVER CAME TO DELIVER
AND IT SHOWED RESTRICTED AREA
AND PACKAGE SENT BACK TO THE SHIPPER's location...

I[censored] GUYS ARNT UPTO DOING THIS
THEN PLEASE SHUT IT UP
WORST CUSTOMER SATISFACTION
AND IRRESPONSIBLE COMPANY!
Even the delivery guy never picked his fone
Maybe he's dead !

My Courier id is [protected]. Today I got a call from one of your delivery personel, his contact no is [protected]. He was 150 mts away from my home and was asking me to collect from him. I would have obliged to his request but was away from home with only my mom at home. so I tried to direct him towards my home but he didnt even listen to me and made excuses that he was in a truck and could not come inside the lane (which could be right), i once again tried to direct him towards home but he didnt even listen and disconnected the phone. My request to you is please send some with better people skills for the delivery and in a vehicle which is not a truck(even though my lane is 20ft wide more than enough for a 6 wheel truck).

Dear Sir/ Madam,

This is the worst experience I have faced towards delivery of my Shipment. Blue Dart Courier employees and his office staff they are not doing their job seriously, they didn’t call me or message and not even visited at my home. Without intimation they have return my Shipment and this is not happened first time with me.

When I was call and ask regarding my shipment @ Bhopal Center they was replied this area is not comes under them (out of delivery area) when I was ask, why you have been mention my area pin code service at your BLUE DART Bhopal Center, then the replied was really shocking, “It is not our fault, It is Payback department fault”. Tell them to delete you’re area pin code. No Manner how to talking with your Customer.

BLUE DART Waybill no. [protected]
BLUE DART Email ID- [protected]@bluedart.com

Order placed date: 12 Jan 2017
Shipment dispatched on - 21 Jan 2017
Shipment Arrived at Bhopal Center on - 23 Jan 2017
Shipment Returned to Origin at Shipper’s on - 25 Jan 2017

Please take some serious action against them and return back my Shipment asap.

Thanks & Regards,
Mrs. Sapna Patankar

I purchased a product from mi.com i was to recieve a scheduled delivery on 27-1-17 and delivery boy had made a call to me that he will parcel soon but the delivery boy has not delivered parcel. When i check the status of parcel it was showing me that that it is undelivered due to non-availability of recieving person but in actual he is not even come to that address for delievery instead i recieved a message of non-delievery of parcel from your agency.
DELIVERY BOY NO: +[protected] I demand that product should be delievered at earliest to me . Please take strict action against the concerned person who is harming the interests of company and practising fake measures and in future someone is not cheated.
VARUN JAIN
[protected]

I had ordered a corrior from vender Name :Ankur singh accnt No:[protected] BaNk HDFC IFSC HDFC0001112 .The corrior is not delieverd as i was informed by the bluedart to clear and deposit the money in the vendor's Account by toolfree number +[protected] and they are saying after clearing the payment the corrior will be delievered in one hour .after the one hour corrior is not delievered and no call by the bluedart and the vendor is nly picking the call and not available anywhere not on phone or whatsapp i had done Rs20, 000 payment after the call by the bluedart
my numbr :-[protected]

BLUE DART courier service, Muvattupuzha, kerala state, pin : 686673. Their behaviour is very rude and not ready to deliver any items to my door step or neither nearby my area. I have to travel 6 kilometers every time to collect all my ordered items till today.

Hi, Bluedart service as far as I know is good in all areas. But very very worst in Madurai. Kindly remove bluedart from Madurai. So far all my expensive orders (washing machine, 55 inch TV, mobiles)were delivered through bluedart. And I will receive it only after 4 days after it reaches Madurai.Nobody responds well and ask for bribe.Remove it please

I am not receiving my shipment, status showing that Com'nee shifted some where else, while I am staying at the same address, please contact me on my mobile no. [protected] for any problem. I am trying to contact Delhi Cantt. office so many time but nobody is picking the phone. Your service is very poor. Please arrange to deliver the shipment at earliest as I need my cheque book urgently. You can contact me on my mobile no. [protected] for any problem.

Dear Sir/Ma'am,

Tracking ID - [protected]
My order is not delivered at my address after so many communication through phone call.
The product is very urgent . Request you to please resolve my issue .

I am getting more than 200 items on my resident address in a year and out of 200 more than 50 items deliver by bluedart. But still they are not delivered some times and update status like

Consignee'S Address Incorrect
Premises is closed
Consignee not available etc.

And all those time I was at my home and same address used for all items. How can address is wrong? And they not even trying call me. And when I follow up they talk rudely and never try understand and more delay delivery and also argue that courier boy is not wrong and they called me and I did not pickup call. but I never get call from them for asking address or anything. and Same happen to my office address.

I do not recommended to use their service. Worst ever courier service.

I am NRI and home town is Una-Gujarat (Pin:362560), I have very bad experience of Blue dart courier Una Branch. Any shipment arrive through Blue Dart, I have never received due to very poor management and care less behavior of Branch office. Every time they return back to Origin with stating that Address is not found. Recently my wife PAN card also returned with Way bill No:[protected]. Last time my NRI account chaque book and Credit card also returned back. When I contact the bank they told most of our Una shipment with Blue dart happens the same thing. I think Una branch is spoiling all your name and reputation. I am very busy person and follow-up with you every time is not possible. Pls. take action and save your reputation.

Courier not received the ref no is EV[protected] PLZ CONTACT ME ON [protected]

Even we have given the right address of my home but two times your courier shown undelivered due to address in correct...If he is not getting the proper address he didn't call me for the address confirmation how you are providing the this type of services ...I have taken my courier from your office ..This is very bad my awb no - [protected]

AWB [protected]

The parcel is redirected after reaching Koramangala - and the reasons were mentioned as wrong Pin code, my location comes in Koramangala, how come this is wrong pin code ?

Worst service -

I suppost to get this by today, What can you do the best to resolve this ..

Also there is no customer care number to speak about this .

Sir
I have registered a complaint with blue dart that I have not received my consignment no [protected]. The concerned person after receiving the complaint contacted me . His no is [protected], but instead of giving proper disposal of the article he started using abusive language and also threatened that my parcel will not be delivered.He also asked my credit or debit card no . Kindly take immediate action against him, otherwise I will lodge FIR against him and let me know immediately .

Sir,
My name is Deepti . I was supposed to receive my parcel by 25/1/2017.My way bill no is [protected].My address is A 104 Mangalam Vihar, near badh pipli stand bandh ki dhaani, sikar road Jaipur 302013. Now when I m tracking my consignment it is showing that it is out of delivery area. Kindly make arrangements for its delivery urgently or provide me the alternate contact no, because the no given on site [protected] is not responding continuously. Just contact me personally as my mobile no is [protected] and ensure delivery.

Hi team,
I want to lodge a complaint again one of your customer-care executive I had talked with, My Wef no: [protected].

I had called the cc regarding my package for which i got an sms saying delivery attempted however I didnt get any call for the same, but while explaining my issue your CC executive was so mannerless that he was just not ready to listen my issue but tell me his assumptions and also arguing without knowing the fact.
I just want to raise the concern as from a customer side calling a CC is the only thing to get the problem resolved but if the CC executives will not ready to listen ho a customer will lodge his complain or get the issue resolved?

Hoping for an enquiry and a positive reply.

Regards
Anindya
([protected]@gmail.com)