Claimed

Blue Dart Express Complaints & Reviews

1
Updated: Nov 17, 2025
Complaints 10547
Resolved
942
Unresolved
9605
Contacts

File a complaint to Blue Dart Express

Having problems with Blue Dart Express?

File a complaint and get it resolved by Blue Dart Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Blue Dart Express reviews & complaints page 425

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
manish peshwani
from Delhi, Delhi
Jan 11, 2017
Report
Copy

Address: Mumbai City, Maharashtra, 400025
Website: blue dart

Cheated by Blue Dart Courier - Ms. Sushma Kharat.
Not delivered my Credit Card and kept with her since one week.
I request you to kindly take legal action against her for misguiding me and not delivering me the Credit Card.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    U
    uttam1978
    from Lucknow, Uttar Pradesh
    Jan 11, 2017
    Report
    Copy

    Address: Varanasi, Uttar Pradesh, 221002
    Website: www.complaintboard.in/complaints-reviews/blue-dart-l24270.html

    Dear sir,

    I have received msg from HDFC bank that my packet has been couriered from Blue dart awb no. [protected] on 07.01.17. On checking from your site we have come to know that same has been delivered at your local office on 09.01.17., till date packet has not been delivered, even today i have called your local office as per him it will be delivered on 12.01.17.

    We never expect such bad service from company like blue dart. it takes 3days to deliver a packet by your local office.

    Please see to it...my contact no. [protected], , , uttam kumar singh
    Blue Dart Express customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Manasmanu1
      Jan 11, 2017
      Report
      Copy

      Address: Ranga Reddy, Andhra Pradesh, 500049

      Hello,

      Item bearing awb # [protected] was supposed to be delivered on 05-jan-2017. I was busy and not able to pick up the call from delivery boy. Madinaguda blue dart office is near to my home (Walkable distance), i walked to the office to collect the courier.

      After waiting for more than 45 min staff in the office checked the status of the shipment and they said the item will be re-sent. But they have not attempted to re-send the item.

      Today when i went to the office again, they told that item is returned which is highly insane and not have not committed to what they said.

      Further sagar who is staff in blue dart office, is showing favoritism towards his friends and known people to him. When i went to the office he checked my shipment and told me after 45 min that it will be re sent; simultaneously he had delivered a courier to his friend after through checking. This is not at all expected and such type of favoritism with the customers is highly insane.

      Actions:

      1. Send the item again to me asap.
      2. Ensure that no favortism happens in your offices towards the customers. Appropriate action has to be taken on such type of people

      Thanks
      Manas
      Blue Dart Express customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        sardarbhupendrasingh
        from Bhuj, Gujarat
        Jan 11, 2017
        Report
        Copy

        Address: 364001

        I have recieved one envelope on 10.01.2017 through your delivery boy.delivery boy compulsory asked identity numer from my ladies family members in absence of me.your shipment no-086133 and reference no-[protected]..under which rule he demanded identity number????
        my mobile number is [protected] and Email id is [protected]@gmail.com. please reply or explain
        Blue Dart Express customer support has been notified about the posted complaint.
        I ordered a shoe which is delivered today.
        but I have not got the same product I have ordered
        so please take return

        Why identity number needed for envelope delivery? - Comment #2636591 - Image #0
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Manohar Puppala
          from Visakhapatnam, Andhra Pradesh
          Jan 11, 2017
          Report
          Copy

          Address: Visakhapatnam, Andhra Pradesh
          Website: www.blue dart complaints.in

          It is to complain about the non-delivery of way bill [protected]from Blue Dart Courier service, dwarakanagar, visakhapatnam on[protected].
          Gist of the case:
          HDFC Bank has sent a Credit Card through your esteemed and well renowned Blue Dart Courier service situated at dwarakanagar on my name PVR Manohar Rao to my address bearing H.No.47-7-34, Puppaala's Elite, 4the Lane, Dwarakanagar, Visakhapatnma on[protected]. Today ur person namely ms.Preetham has called between 5.30pm -6.30pm to my mobile no.[protected] and asked whether my name is PVR Manohar Rao stating about receipt of Creditcard from HDFC bank and enquired about my address over phone. WhenI told complete address mentioned above, she told that as it did not contain flat no it is being returned and advised to contact the HDFC bank. Then I asked ms.Preetham when the entire address is correct and as u have verified the credentials of the addressee by ringing to my mobile no.[protected] to send the courier to my address where i will show my ID card also. She bluntly refused to do so for want of that simple reason. This the third time that card was returned for that reason only. In agony, when I told that i am going to complain about this unethical behavioral attitude, she replied in an arrogant manner do whatever u like, Is it the way of the person who is working in the Esteemed, Famous and Eminent company should behave and make a trusted customer to suffer. Will the my agony resolved properly and arrange to deliver the Credit Card immediately without further delay.
          Hope your well organised prominent company will promptly act upon this to the utmost satisfaction of the trusted customers.
          with regards
          P V R MANOHAR RAO, [protected]
          Blue Dart Express customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            E
            Er Tushar Sanjay Gothivrekar
            from Pune, Maharashtra
            Jan 10, 2017
            Report
            Copy

            Address: Pune, Maharashtra, 411036
            Website: www.bluedart.com

            This is my second poor and pathetic experience with Blue Dart Express. Today they were supposed to deliver my credit card- HDFC bank. It's a common sense if I am applying for a credit card I am a working professional, which means during weekday's I will not be available at my residential address, ultimately you are supposed to call me once before delivering my courier to check if I am available at my residential address. Without any notification, the courier guy visits my place and just leave dropping a piece of paper (So called receipt) where his number name is not mentioned. Have some sense guys or hire a better team who can take care of your customer service management in an ethical and sensible way. Pathetic Service, Pathetic company. There was a time when you were the trustworthy company and today there are so many unhappy customers.
            Name: Tushar Sanjay Gothivarekar
            Docket Number- AWB-[protected]

            Attached is the receipt which was left at my door - Kindly check what do you really understand from this piece of paper.
            +1 photos
            Blue Dart Express customer support has been notified about the posted complaint.
            Helpful
            2 other people found this review helpful
            2 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sethu Ammanur Madhavan
              from Mumbai, Maharashtra
              Jan 10, 2017
              Report
              Copy

              Address: 110091
              Website: www.consumercomplaints.in

              We have booked thru ebay following medicine on 29/12/2016
              kudos IME-9 Set of 3. [protected] ).
              They have sent vide AWB [protected] Bluedart courier

              After lot of reminders and chase up with Blue dart, till today we have not received the consignment.

              Please look into the same and sort out the matter on priority.

              A.S.Madhavan
              Pettitts India Tours Pvt.Ltd.
              Blue Dart Express customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                MAHAMMEDRAFI RAFI
                from Mysore, Karnataka
                Jan 10, 2017
                Report
                Copy

                Address: Bangalore, Karnataka, 560029

                Respected Sir My Name is RAFI from bangalore Yesterday I should be receive one of My Courier. But Blue Dart Representative Called me at 4.30 pm given me a missed call. after 2 or 3 minute later i called him he rejecting my call and i called him 40 times more after that he received and told me " i am blue dart representative he have courier " thats only he told after he ignored the call again i called him but he is not giving any information about to my product delivery. This is ONE OF WORST SERVICE I EVER SEEN IN MY LIFE PLEASE REGISTER THE COMPLAINT AND CONTACT ME AND PLEASE DELIVER MY PRODUCT. YOUR BLUE DART REPRESENTATIVE
                MOBILE NO.+[protected]. My No. is+91 [protected]
                Blue Dart Express customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  Danny7
                  Jan 9, 2017
                  Report
                  Copy

                  Address: Mumbai City, Maharashtra, 400095

                  Hi,

                  I was expecting a credit card from Axis bank to be delivered at my home address, which never was attempted to be delivered at my home address. The card was twice attempted to be delivered at my previous office address, even after me informing Blue Dart that I dont work there anymore. I had called up Blue Dart & requested executive Shivani to get the card delivered to my home address, she confirmef the address & told me that the delivery wasn't attempted as the room number was missing, however when I informed her my address doesn't has a room number & the pin for the same card was delivered to the same address without any issues, she agreed to send it to the home address within 48hrs. However, I was astonished when I recieved an text message stating your card was returned undelivered from Blue Dart. I simply call this incompetency from blue dart, as you'll are least bothered about your shipments.

                  Thanks for nothing. I wrote this email to show you'll how wonderfull you'll are.

                  Regards,
                  Daniel Das.
                  [protected]
                  Blue Dart Express customer support has been notified about the posted complaint.
                  [protected] is not delivered even it shows it is delivered
                  I bought an amazon product and it was sent via blue dard awb#[protected]. i received a msg in morning stating it will be delivered today and in the forenoon another msg came stating it was delivered to me. but i haven't received the product.
                  The last update was on 24th Dec, till now no updates. Every time I call[protected] I get new stories. The best one was Blue dart is celebrating some kind of festival since 24th Dec till 3rd of Jan so my shipment got delayed. Will go for legal proccedings now if i don't hear from them in nxt 24hrs. Wont take much time for to sue the worthless co
                  Helpful
                  Found this helpful?
                  3 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Arudha
                    from Pandavapura, Karnataka
                    Jan 9, 2017
                    Report
                    Copy

                    Address: Ahmedabad, Gujarat, 382210
                    Website: [email protected]

                    This is to your concern that today the consignment what I received was in unsealed condition and some gift items were missing in it. The box was resealed with local celofine tape. The consignment no is 36-G[protected].

                    Which was sent from
                    INTAS PHARMACEUTICALS LTD.
                    DIST : AHMEDABAD, VILLAGE : MATODA - 382210. to me
                    Arudhaswamy Chikkamath(360759)
                    #206, KRISHNA APARTMENT,
                    CLUB ROAD, NEAR DESAI CROSS, HUBLI - 580029.

                    Request to kindly please look in to the matter and please take immediate strict actions on the related persons.
                    +4 photos
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Aviijit
                      from Kolkata, West Bengal
                      Jan 9, 2017
                      Report
                      Copy

                      Address: Kolkata, West Bengal, 700014

                      I paid for my package from AMAZON with sum of 800 through Paytm to the delivery boy ..And the amount was also deducted from my ATM balance...But the delivery boy said the payment was not received and to pay again through ATM ...He convinced me that once I pay the money again the previous money which was deducted from my ATM would be refunded ..So I paid again for the same order, but still there is no refund neither the delivery boy from blue dart is picking up the phone. His contact no being ...[protected]...Kindly refund me the money as I was made fool to pay twice for single order
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Hello
                      My name is houshila prasad singh my AWP NO. IS [protected] my mobile no. Is [protected] but till date my courier is not delivered and blue dart officer says that we will not give you courier at my branch even i show my original pancard and aadhar card...
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        Vimalyesbank
                        from Delhi, Delhi
                        Jan 7, 2017
                        Report
                        Copy

                        Address: New Delhi, Delhi, 110006

                        Dear sir, this is not fair, you are sending my credit card in Citibank in 7 working days.after that Citibank dispatch again creditcard for me given address.it will be very let for me. My AWB N.[protected].my address is right with land mark.when your employe was coming in my address he can call me.and I m requesting you please don't send my credit card in Citibank, I will be receive my credit card from your office. Give me your office address.any contact number of office.
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Manisha Nagara
                          from Mumbai, Maharashtra
                          Jan 7, 2017
                          Report
                          Copy

                          Address: Mumbai City, Maharashtra, 400053

                          Trishul n Pawan had come bought our delivery they take back the delivery without calling us. We are waiting for that documents. They should have at least us before leaving. Have asked my neighbour to take the documents. This is very unprofessional just hate this thing. U people have our numbers still.. very bad service. Have never expected this from blue dart. Those delivery boy should have at called us very wrong at their part.. please it's a request i[censored] are sending someone n those people are not there plz ask them to call..
                          Blue Dart Express customer support has been notified about the posted complaint.
                          My name is indrajeet and i went to bluedart goregaon east branch for collecting my shipment, there was a lady sitting at the counter and she was just giving false reason that she will not give my shipment and asking me change the address.. even i have given her my id proof and pancard
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            nishat.saini
                            from Delhi, Delhi
                            Jan 7, 2017
                            Report
                            Copy

                            Address: New Delhi, Delhi, 110076

                            Hi,

                            Blue dart express have uploaded my mother in law personal number on their website for inquiry. every day there are massive call flow on her phone & she getting harassed due to this.

                            BLUE DART EXPRESS LIMITED

                            Address: Plot 8, 4th Floor, Elegance Tower, Non-Hierarchical Commercial Centre, Jasola District Centre, New Delhi, Delhi 110076
                            +1 photos
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              H
                              Himanshu_kohli
                              from Noida, Uttar Pradesh
                              Jan 7, 2017
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: New Delhi, Delhi, 110007

                              It's really sad to expect this kind o[censored]nprofessional service from blue dart.
                              I've ordered a product on eBay.in, it was to be delivered between 2-4th Jan2017.
                              As usual the product was not delivered on time other than that the product is been held at your CP facility mentioning the c'nee shifted from the given address.
                              The fact is the shipper never contacted me for the delivery of the product, & updated the status without the knowledge of the customer.
                              To add to it nobody at the BlueDart office is available on call to answer the query .
                              Details of Order as mentioned-
                              AWB#[protected]
                              Address-H.no 2548, Punjabi basti subzi Mandi, clock tower opposite Robin cinema, Delhi-110007

                              Waybill Number : [protected]
                              [protected][protected]
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Dear Himanshu_kohli,

                              We are sorry we could not deliver it on time. Please check the status right here http://ocsnext.ebay.in/ocs/home.

                              Regards,
                              Team ebay
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Vimalyesbank
                                from Delhi, Delhi
                                Jan 6, 2017
                                Report
                                Copy

                                Address: New Delhi, Delhi, 110006

                                This is vimal kumar Singh i m working in yesbank, my given address is right with land mark.my bank receive many couriers from blue dart on daily basis.but today I have not receive my credit card.I was tracking continue with AWB n.[protected].please send my credit card tomorrow.I m waiting.my mobile no.[protected].

                                Thanks regards
                                Vimal Kumar Singh
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  Nallasamy P
                                  from Mumbai, Maharashtra
                                  Jan 6, 2017
                                  Report
                                  Copy

                                  Address: Chennai, Tamil Nadu, 600041

                                  Hi,

                                  Tracking No: [protected]

                                  I am in Palavakkam, Chennai and Still not yet received the credit card for last two days.I have tracked the status, It shows delivery attempted-Premises closed for last two days( 05/[protected]. But I am available on that dates for whole days in the mentioned address. None of the courier person contacted.
                                  Please deliver the same.
                                  Regards,
                                  Nallasamy P.
                                  +1 photos
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Anu Adp Priya
                                    from Mohali, Punjab
                                    Jan 6, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Jalandhar, Punjab, 144005
                                    Website: Blue dart

                                    Pan card no.esopk9167c
                                    Blue dart AWB [protected]

                                    my pan card delivery expected to be held on 26|12|2016

                                    But I haven't received my pancard yet.after tracking location of my card I got to know that you company had send back my card to mumbai office without delivery.i want to know the reason of failure and it's latest status.

                                    Waiting for your reply
                                    Aug 8, 2021
                                    Complaint marked as Resolved 
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    Your PAN card was returned undelivered to NSDL. The reason for non-delivery as specified by the courier agency is insufficient address. The same has been re-dispatched on 02-Jan-2017 by Registered/Speed Post vide airway bill no. EA[protected]IN, at the address for communication indicated by you in the application.
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      C
                                      chona
                                      from Mumbai, Maharashtra
                                      Jan 6, 2017
                                      Report
                                      Copy

                                      Address: Dehradun, Uttarakhand, 248003

                                      It is intimated that a courier vide air way bill no [protected] was supposed to be delivered to me but the same has not been delivered to me till now. On inquiring from the office of blue dart at dehradun it is informed by them that the same has been returned to the sender without any reason

                                      it is regret that nobody from the blue dart has contacted me either on my phone or email

                                      it is requested that the above courier be delivered to me immediately as the same is of important nature

                                      my mobile no is [protected]

                                      thanks and regards

                                      gulshan kumar chona
                                      lt colonel
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        G
                                        Groson
                                        from Lucknow, Uttar Pradesh
                                        Jan 6, 2017
                                        Report
                                        Copy

                                        Address: Lucknow, Uttar Pradesh, 226005
                                        Website: [email protected]

                                        The above item booked from Ambala on 2.1.17 for Lucknow
                                        which forwarded from Kanpur to Lucknow ( about 80 Km.Distance ) at. 10.30 AM on 5.1.17 we came to know on chasing from Kanpur office accordingly as advice Our Staff reach 2.00 pm at LKO office in Transport Nagar Lucknow to take the delivery being item urgently required.
                                        Lucknow office denied the delivery and ask we will get unload in late hours
                                        any way our staff came back
                                        On chasing on Ph[protected] at 11.00 am person ask to make delivery in late office hours while Transport nagar to Alambagh Distance is about 5 km and moreover which is on connecting road to City However we requested for delivery before Lunch which Lucknow office also denied
                                        we were not expecting so poor and unco-operative services from the Blue Dart
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit