Blue Dart Express Complaints & Reviews

Hi my name is Deepmala Roy and i have a confidential parcel with Blue dart, with tracking no [protected], The guy came at morning 10.00 AM and went back after that i have been trying to reach them through email and only once i got a response but parcel till not received . Then somehow i got to speak to customer service i told them that my shift starts after 6.00 PM so please deliver at 6.00 PM he said yes but didn't turn up . i thought i will go and pick up the parcel from the office and the phone no i got is [protected], somebody every time picking up the call and disconnecting . This is really frustrating because i needed that parcel in urgency .
Please call me at [protected] .
I really don't know if Blue dart is so effective to solve problems at one go if yes then please ask someone to call me and deliver it to me at the earliest .

I send a parcel through blue dart. It was just 10 Km from blue dart office.i gve them correct postal address and gave my number to contact. They didnt contact me for last 3 Days until i contact them.today is the second day i contact them. They still not delivered the parcel. Now i want to cancel my order and want my payment back. I was tottally disappointed with your service

My Courier ( [protected]) is lying undelivered in the Blue Dart office at GMS Road, Dehradun for the last 3 days. It shows the same status when checked online. No one picks up the phone when you call. My house is barely 4 km away and still this unprofessional & lackadaisical response. You are charging for these services, so you better deliver. Please have my courier delivered immediately.

Am complaiting about my debit card my debit card is to dispatched on 8/12/2016 bt it s nt delivered til date so plz send me qukly my debit card I required that so send soon

Dear sir,
I am very much dissatisfied with Your services
As my Company courier consignment on 13/12/2106, but till date like 22/12/2106, I have not received it. It is very much important and urgent consignment.
I was very much confident about your service but I am demotivat after continued follow up of my consignment.
Way bill No-[protected]
Pick up-on 13th Dec.2016,
From Indore
To Nadiad.

I want to told u blue dart delvry man is very irresponsible. My item was showing undeliverd because addreess prbm. But already i got many item at this address. Main matter is he did not try to contact me on my mob why? My way bill no [protected] my mob no [protected] my land mark (Opposite fish mrkt natun bazar) address - avarani appartment near natun bazar auto stand bansdroni kolkata 70

Worst customer care... They do not provide proper information.

They claim that they deliver all over world and they can not deliver in talwade it park where 3 big companies are there.

Hell with your service...

I still do not understand the meaning of prohibited area (Eon it park)... Is it pok where terrorist will kill your staff?

Dear Customer Care Executive,

This is the most worst experience I have faced towards delivery of my parcel Blue Dart Courier, employ not do their job seriously they do not call us to make sure that you have a courier. is it the correct address or not.
​am expecting delivery of my parcel which has been shipped by iredeem(AxisBank) via way bill no-Waybill No : [protected] Reference No : 97375 by bluedart courier. Parcel was out for delivery on 08 December 2016, from mumbai, I have made many calls & requests for supplying my parcel on priority despite nothing has been done. When I again tracked after some time, I have shocked & surprised to see a fake & false remark of is SHIPMENT DELIVERED to "Consignee Kaveri" with timing 13:08. i clearly mentioned my address that # 110 Kaveri nadi road, brundavan nagar, gavipuram extn, bangalore-560019.with phone no who is that "Kaveri" ?did they took any acknowledgement Signature? i[censored] have taken the signature then i want a copy of that letter. ​Atleast the curior boy should call to me on my cell number so that i can convey the right message or else i can contact him This fraudulent act of courier company has caused me great mental agony. I want my parcel on urgent basis.
​​
or refund of my product value.

Kindly do the needful.

for further communication-email id - [protected]@gmail.com

I arvind kumar agrawal has to receive my standard chartered credit card via waybill # [protected] which bear address house no 139 gali no 1A bhudatt colony on monday. It is my Inlaws house my mother in law went to Aligarh UP I ask to deliver to Me or My wife there without opening house as shey carries key with her but denied.

I went to Office addressed Faridabad but denied for delivey but again denied then I told for hold for one more day but tried to deliver yesterday again and denied to give me it again.

today I asked Mr CP sharma at faridabad office mob no [protected] to deliver it then He is denying to deliver it to my mother In law alongwith my ID PROOF ADHAR CARD.

I am unable to understand that IS company for serving Consumers or to threaten them. Resolve my problem as soon as possible.

Today i received a message stating that my package from amazon could not be delivered. I am extremely surprised since this is a second time it is happening with Blue Dart. The previous occasion i lost 2000 Rs worth product.

My house is never closed. We have a person at home all the time. Kindly investigate into this matter. I am not sure your delivery person is being honest. I dont want to lose another 1500 rs worth product again.

Please deliver my amazon product asap.

Hello Team,

Hope you are doing well.

Its been 3 days my package is undelivered. Currier guy has called and confirmed the address many times still I didn't receive my parcel. This is ery unprofessional from your end.

I have paid full amount of my device and I expect my parcel delivery as soon as possible. Else I will have to talk to company owners from where I ordered phone about this.

Let me know what is the issue, and why it's not been delivered yet.

Thanks
Madhura Bhumkar

This is to bring your kind notice that i have not got the courier as expected date is over. As i am tracking, it is showing that guy saw "prohibited area" signage at entry point at 16:49 pm.
My point is that why my courier is not returned, no call & message to me. Your delivery boy visited our back side entry gate and return.

I will appreciate if you look into the issue on priority as document is very important and any latency in this will prove very costly. Please close the case asap before i escalate the matter on high level.

Is this customer service given by the company who's name is blue dart.

I need the response on urgently. At lleast a call from your side is expected by 12.00 pm.
I am very sad...

Thanks.
Amit gamit
[protected]

Dear sir my courier not delivered in my communication Address. My Address is very simple. Your delivery boy not visit in my Address. Plz contact me. my mobile number [protected]

Tracking number [protected]

Iam not at all taken delivery to my address ..the address iam provided is valid but the courier service does not ship to my Address courier boy says that I will delivered today but am not all recieve my delivery till now from 2days ...so please take a action ...courier service address ...NGOS colony, hanamkonda, Warangal, Telangana.

I was told that the courier from Citibank will be delivered today - 21.12.2016 as I was not available yesterday. I was told it will be delivered btw 12 PM to 6 PM but till now I have not got the courier. I have been waiting all day at home. I gave call to Customer care number four times and they said they are on Thier way and parcel will be delivered today but no one came. When I gave call for fifth time the customer care is now saying it will be delivered tomorrow. I had cancelled all my appointments and stayed back today but no use. Reply me on [protected]@nagaraja.org

I am currently still waiting for 2 parcels being delivered by blue dart. The first was shipped on 8/12/16 and has since been lost after failing to be delivered. The company have given up with blue dart and will use a different company to deliver at their own personal cost.

The second parcel was returned to sender after initially being shipped on 8/12/16 also. It is now in Lucknow but the driver is not answering his phone and the office will tell me nothing more than it is out for delivery.

Every other company that has delivered to us in the last 3 weeks (and there are many) has had no problems with delivery. Our children are waiting for their winter school uniforms and I am waiting for a present.

We are very very upset about this company's service.

Our order was 19/12/2016 it has to pick on same day but today 21/12/2016
no pick up till now and the order was from shopclues
our other order before this was not pick up by bluedart for that we have to cancellation charge.
before these there another chance were it rto means order not accepted and when it comes return to us it was open and used also .
we are attaching proof for you.with this complain

Waybill No : [protected]
Reference No : [protected]
Status : Consignee Not Available

Hello,
I Just got a message that the above waybill shipment is undelivered due to "Consignee Not Available". Let me tell you since morning my wife is at home and she did not heard any doorbell since morning.

and even if there is no person available at the mentioned address then why the guy didn't call on my cell?
How can he mention Consignee Not Available without visiting\checking the house???

Moreover i had called more than 3-4 times on customer care number[protected] and when I press 9 to talk to the executive then there is no voice from other end, it's stays silent.

This is serious issue needs to taken as consideration.Please take some action again the person who is responsible for this wrong status update and deliver me product as soon as possible.

Regards,
Ravi Sharma
[protected]

Dear Sir/Ma'am,
My name is Ravi Tripathi and I am resident of City Saharanpur (247001) Uttar Pradesh, My address is Pragati Vihar Colony Chilkana Road Saharanpur, Mob:-[protected]. My Father PAN card is Coming twice from Mumbai through Blue Dart Courier, But Your Local courier office not delivered at that address and returned it Back. Also in the past i am facing this type of problem just bcoz of Blue Dart courier and on that time they given reason this is not in Our Area, while My Home is just 3.5 KM from Your Local Office and in the Premises of City Saharanpur. if My Address is not covered by Blue Dart, than why should you Booked the any Parcel or Document for My address, and if you are Booked than assure to deliver in Time. while all Other Courier provided Delivery at My Address, But still i can't understand what is the Problem with Blue Dart. So Request you to please look in this Matter and resolve the problem as early as possible.
Regards
Ravi Tripathi
+91-[protected]

Dear Team,
As POD No. [protected] shiped from HDFC Noida on[protected] & arrived at Barmer Rajasthan on[protected]. Due to transfer of my job, & presently appointed at Jamnagar and for delivery I approched the deilivery boy, he told that, after submission of ID proof of my mother, he will be able to deliver the courier, however, yet not delivered.

Do needfull Pls.