Blue Dart Express Complaints & Reviews

Hi,

I was expecting a credit card from Axis bank to be delivered at my home address, which never was attempted to be delivered at my home address. The card was twice attempted to be delivered at my previous office address, even after me informing Blue Dart that I dont work there anymore. I had called up Blue Dart & requested executive Shivani to get the card delivered to my home address, she confirmef the address & told me that the delivery wasn't attempted as the room number was missing, however when I informed her my address doesn't has a room number & the pin for the same card was delivered to the same address without any issues, she agreed to send it to the home address within 48hrs. However, I was astonished when I recieved an text message stating your card was returned undelivered from Blue Dart. I simply call this incompetency from blue dart, as you'll are least bothered about your shipments.

Thanks for nothing. I wrote this email to show you'll how wonderfull you'll are.

Regards,
Daniel Das.
[protected]

This is to your concern that today the consignment what I received was in unsealed condition and some gift items were missing in it. The box was resealed with local celofine tape. The consignment no is 36-G[protected].

Which was sent from
INTAS PHARMACEUTICALS LTD.
DIST : AHMEDABAD, VILLAGE : MATODA - 382210. to me
Arudhaswamy Chikkamath(360759)
#206, KRISHNA APARTMENT,
CLUB ROAD, NEAR DESAI CROSS, HUBLI - 580029.

Request to kindly please look in to the matter and please take immediate strict actions on the related persons.

I paid for my package from AMAZON with sum of 800 through Paytm to the delivery boy ..And the amount was also deducted from my ATM balance...But the delivery boy said the payment was not received and to pay again through ATM ...He convinced me that once I pay the money again the previous money which was deducted from my ATM would be refunded ..So I paid again for the same order, but still there is no refund neither the delivery boy from blue dart is picking up the phone. His contact no being ...[protected]...Kindly refund me the money as I was made fool to pay twice for single order

Dear sir, this is not fair, you are sending my credit card in Citibank in 7 working days.after that Citibank dispatch again creditcard for me given address.it will be very let for me. My AWB N.[protected].my address is right with land mark.when your employe was coming in my address he can call me.and I m requesting you please don't send my credit card in Citibank, I will be receive my credit card from your office. Give me your office address.any contact number of office.

Trishul n Pawan had come bought our delivery they take back the delivery without calling us. We are waiting for that documents. They should have at least us before leaving. Have asked my neighbour to take the documents. This is very unprofessional just hate this thing. U people have our numbers still.. very bad service. Have never expected this from blue dart. Those delivery boy should have at called us very wrong at their part.. please it's a request i[censored] are sending someone n those people are not there plz ask them to call..

Hi,

Blue dart express have uploaded my mother in law personal number on their website for inquiry. every day there are massive call flow on her phone & she getting harassed due to this.

BLUE DART EXPRESS LIMITED

Address: Plot 8, 4th Floor, Elegance Tower, Non-Hierarchical Commercial Centre, Jasola District Centre, New Delhi, Delhi 110076

It's really sad to expect this kind o[censored]nprofessional service from blue dart.
I've ordered a product on eBay.in, it was to be delivered between 2-4th Jan2017.
As usual the product was not delivered on time other than that the product is been held at your CP facility mentioning the c'nee shifted from the given address.
The fact is the shipper never contacted me for the delivery of the product, & updated the status without the knowledge of the customer.
To add to it nobody at the BlueDart office is available on call to answer the query .
Details of Order as mentioned-
AWB#[protected]
Address-H.no 2548, Punjabi basti subzi Mandi, clock tower opposite Robin cinema, Delhi-110007

Waybill Number : [protected]
[protected][protected]

This is vimal kumar Singh i m working in yesbank, my given address is right with land mark.my bank receive many couriers from blue dart on daily basis.but today I have not receive my credit card.I was tracking continue with AWB n.[protected].please send my credit card tomorrow.I m waiting.my mobile no.[protected].

Thanks regards
Vimal Kumar Singh

Hi,

Tracking No: [protected]

I am in Palavakkam, Chennai and Still not yet received the credit card for last two days.I have tracked the status, It shows delivery attempted-Premises closed for last two days( 05/[protected]. But I am available on that dates for whole days in the mentioned address. None of the courier person contacted.
Please deliver the same.
Regards,
Nallasamy P.

Pan card no.esopk9167c
Blue dart AWB [protected]

my pan card delivery expected to be held on 26|12|2016

But I haven't received my pancard yet.after tracking location of my card I got to know that you company had send back my card to mumbai office without delivery.i want to know the reason of failure and it's latest status.

Waiting for your reply

It is intimated that a courier vide air way bill no [protected] was supposed to be delivered to me but the same has not been delivered to me till now. On inquiring from the office of blue dart at dehradun it is informed by them that the same has been returned to the sender without any reason

it is regret that nobody from the blue dart has contacted me either on my phone or email

it is requested that the above courier be delivered to me immediately as the same is of important nature

my mobile no is [protected]

thanks and regards

gulshan kumar chona
lt colonel

The above item booked from Ambala on 2.1.17 for Lucknow
which forwarded from Kanpur to Lucknow ( about 80 Km.Distance ) at. 10.30 AM on 5.1.17 we came to know on chasing from Kanpur office accordingly as advice Our Staff reach 2.00 pm at LKO office in Transport Nagar Lucknow to take the delivery being item urgently required.
Lucknow office denied the delivery and ask we will get unload in late hours
any way our staff came back
On chasing on Ph[protected] at 11.00 am person ask to make delivery in late office hours while Transport nagar to Alambagh Distance is about 5 km and moreover which is on connecting road to City However we requested for delivery before Lunch which Lucknow office also denied
we were not expecting so poor and unco-operative services from the Blue Dart

Respected sir
I am sivabrahmam.chejarla am the customer of hdfc bank .my home branch is chandanagar, Hyderabad . am living in erragadda, hederabad-500018. I was applied new debit card it's coming by bluedart courier it's. I saw tracking details it's showing from past 3 days anword out for delivery and delay for beyond control like that .I was called to bluedart courier coatemer care but those are told to today will deliver surely like that on working time after working time those told to tomorrow will deliver sure like that from 3 days anwords. I was attached my tracking details sir. My feed back is bluedart courier is worrest one is in all couries please don't prefer that courier sir ... I am expecting after few day those will tell costemer not available in address and not working phone like that. My phone is working condition and am always staying in home past 3 days next 3 days also. So please rectify my problem sir

Very worst service provider in Bagalkot, non delivery of product at given address. in Bagalkot blue dart never attempt delivery and never contact still they put the status as C'Nee Shifted From The Given Address for Waybill No : [protected] Reference No : INB4001870. please resolve the issue. Everytime we have to go to office and collect the courier.

Mera pan card ab tak ni pahuncha hai plz jaldi send kijiye
jiska way bill no. hai = [protected]
postal address- Dhanpal Bharatgas sec-122 Noida
contact no. [protected]

Respected Sir/Ma'am,
We learnt from Amazon.com's e-mail dated 22.12.2016 that a cheque has been sent through Blue Dart. We waited for this cheque from this date all day long till night as we have not been informed about the approx. delivery date from Blue Dart or from Amazon.com.
However, we have not yet received the said cheque till today. It is very surprise to note that we have not yet received any response or message or telephone call from your end or from Amazon.com about this matter.
We learnt from the 'Blue Dart Courier Tracking' (Way Bill no.:[protected]) that the said cheque has been ' Returned To Origin At Shipper'S Request' on '27-Dec-2016 ' stating a fake reason ' C'Nee Shifted From The Given Address' whereas we are staying at the given address and waiting for the courier person to receive the said cheque.
We have mentioned the mobile number . But, the Courier delivery person had not contacted with me that he was at our door (gate) to deliver the said cheque. Even, we did not get any sound from the courier person about knocking at the gate or any voice call for delivering the 'CHEQUE'.
It is not clear to us that as to why did the courier delivery person not attempt to contact with us by means of mobile, any sound or any voice call where we are always at our home?
However, you are requested to please take stern action to the Courier delivery person as he did not come to our residence at "C-303, TALWANDI, (Near Emmanuel Mission School), KOTA-324005, Rajasthan" to deliver the said Cheque to us for any day.He has given the false statement to the Tracking.How he knew that we(Consignee) have been shifted from the given address.Who told him that we have been shifted from this given address? Please, inform us the name and address of that person who told the said courier person about our shifting. If he(courier person) learnt from that very person about our shifting, why he did not see or search about our presence at the given address?
As we are always at our residence, there is no lock at the gate from the outside. So, it transpires that someone was at the residence. Why did he hear anybody's statement where we are staying here?
Please, arrange to send a team with your higher officers to the said residence o[censored]s at TALWANDI to examine as to whether we have been shifted from this given address.
Why he gave the false statement to Blue Dart and made a great mischief to us.Who will compensate for our huge loss of time, perseverance and financial loss. If your team doesn't pay a visit to examine as to whether we have been shifted from the given address, you will compel us to inform the matter to media.
Thanking you in anticipation and looking forward to have your kind cooperation in future.
Yours faithfully,
SOUMYADEEP MAHATA.
C-303, TALWANDI, near EMMANUEL MISSION SCHOOL.
KOTA-324005,
RAJASTHAN,

Dear Sir/Ma'am
Blue Dart courier service brand advertise it as the best and on time delivery service in India. However, my experience with it says that they are making fool of public and are just giving fake adds.

Let's come to the issue. I am a PhD research scholar and currently I am working in Jaypee University of Information Technology, Waknaghat, Solan, HP. It is a big University and daily numerous posts and courier are delivered here by other courier service providers.
However whenever a courier arrives with "Blue dart" they never delivers it here, they just say its "out of delivery are". If the courier is "cash on delivery" parcel they never deliver it to the address mentioned and never give a call to the customer on time. They simply call late and say that you have a parcel collect it from our office in Solan (HP) in 3-4 h or we will send it back. We have to left all our important work and rush to them.
If its prepaid parcel then they don't even bother to call and simply send it back.

Recently they sent my 2 parcels back without bothering to inform me and call me up. One of them was an online purchase, that I don't care about much. But still it is their duty to inform me before shipping it back. Sending it back without informing me is not justifiable at any cost.

The other one they just send back was very important parcels and they should be made answerable for that. That courier was having biological sample "cell-line" from NCCS Puna. I have waited 3 months for this and when I finally received it, they just sent it back without even bothering to call me. Due to it, 3-4 month of my research work is delayed. I have to again wait for it.

It is a very big mental harassment. I want a proper action to be taken against them and necessary compensation for the loss occurred due to their negligence.

I have two items with blue dart to be delivered to me.
One prepaid order for which the update on 29 Dec shows attempted delivery, department extension number not available.
The other one is from bank and for this too same explanation given for non delivery.
I had given the same residential address for both and I didn't not receive any SMS or call attempting to deliver the items

And today after contacting the blue dart customer care, even after clarifying so much he was telling me that he has to confirm which address he should deliver though he was reading out the same address and phone number as I had given and wanted the items to be delivered. And he said he would deliver it in 2 days time.
Very poor service, extremely callous attitude and taking customers for granted.

I should wait only because Blue dart thinks my residential address is department address and every department must have an extension number and every employee must be available in that extention whenever Blue dart decides to deliver his/her items !!!?????!!!

Hi my pan card was handed to blue dart but they have delivered it to some other person and when i emailed them they said so person name and later they were not even responding my e-mails..

We would like to inform you that the package was delivered on 15th oct to ms. Sailaja..
The above doesn't even stay in my apartment and i don't understand where my card went..
Please help.

Dear Blue dart,

Today I had a surprising yet disappointing experience with Blue Dart Delivery man - Prakash Rakshe, Pimple Saudagar Region, Pune - Maharastra.

I had a consignment that had to be delivered to me sent from my bank that is Citi bank. The delivery man came to my address, met me, but surprisingly only to inform me that he is not going to deliver the packet to me. The only reason he cited was the address was not mentioned as per his wish.
My actual address is "Flat no. 102, Sai-Nisarg Park, Phase 2, BLDG B, Wing A, Pimple Saudagar". And this was exact address what was mentioned on the packet. I have all of my government address proof like Aadhar card, Electricity bill and also PAN card, Voter card etc. I even showed him my original Aadhar card. And you know no one can question the address in the Aadhar card, issued by the Government of India, which matches my full name and my address. But this man wanted the address to be written as "B(oblique) / A" (indicating that BLDG B and Wing A). It clearly seemed it was his own wish about the way address should be written.

I asked his name and he said :Prakash Rakshe:. I also informed him that while I have all the required address proof matching the address and name shown on the packet, he still denied delivering the packet to me. I tried to explain him in all possible manners and he was in no mood to listen. Even he ignored witnesses of my neighbors. I have taken the photo of that packet and have attached here. See the pen mark on the packet where he wrote explaining that he wants the address to be written as "B/A", instead of "wing A, BLDG B (as is actually on the packet)".

Now my question comes. While I have all the required address proofs to show to him, what rights he has to determine the way address should be written ? Is he the collector of the Pune district ? He asked me to email the bank, change the address and have the bank to resend my consignment. Why would I do that ? My bank has registered my address after verifying all the needed documents.

He was very rude and seemed illiterate to understand the concept of the address or the government id cards.
I need this to be escalated to the highest level within your company due to the agony caused due to this. I stay at this address from past 5 years and have recieved numerous couriers and posts. Who is responsible if that was an important consignment ?

Coming to my address, checking my proof and providing nonsense reasons of not delivering is something which Blue dart values does not fit into. If this continues to happen with other customers of bluedart then surely there is no way Blue dart can go further.

Thanks
Rohit Malavade