Blue Dart Express Complaints & Reviews

Respected sir
I am sivabrahmam.chejarla am the customer of hdfc bank .my home branch is chandanagar, Hyderabad . am living in erragadda, hederabad-500018. I was applied new debit card it's coming by bluedart courier it's. I saw tracking details it's showing from past 3 days anword out for delivery and delay for beyond control like that .I was called to bluedart courier coatemer care but those are told to today will deliver surely like that on working time after working time those told to tomorrow will deliver sure like that from 3 days anwords. I was attached my tracking details sir. My feed back is bluedart courier is worrest one is in all couries please don't prefer that courier sir ... I am expecting after few day those will tell costemer not available in address and not working phone like that. My phone is working condition and am always staying in home past 3 days next 3 days also. So please rectify my problem sir

Very worst service provider in Bagalkot, non delivery of product at given address. in Bagalkot blue dart never attempt delivery and never contact still they put the status as C'Nee Shifted From The Given Address for Waybill No : [protected] Reference No : INB4001870. please resolve the issue. Everytime we have to go to office and collect the courier.

Mera pan card ab tak ni pahuncha hai plz jaldi send kijiye
jiska way bill no. hai = [protected]
postal address- Dhanpal Bharatgas sec-122 Noida
contact no. [protected]

Respected Sir/Ma'am,
We learnt from Amazon.com's e-mail dated 22.12.2016 that a cheque has been sent through Blue Dart. We waited for this cheque from this date all day long till night as we have not been informed about the approx. delivery date from Blue Dart or from Amazon.com.
However, we have not yet received the said cheque till today. It is very surprise to note that we have not yet received any response or message or telephone call from your end or from Amazon.com about this matter.
We learnt from the 'Blue Dart Courier Tracking' (Way Bill no.:[protected]) that the said cheque has been ' Returned To Origin At Shipper'S Request' on '27-Dec-2016 ' stating a fake reason ' C'Nee Shifted From The Given Address' whereas we are staying at the given address and waiting for the courier person to receive the said cheque.
We have mentioned the mobile number . But, the Courier delivery person had not contacted with me that he was at our door (gate) to deliver the said cheque. Even, we did not get any sound from the courier person about knocking at the gate or any voice call for delivering the 'CHEQUE'.
It is not clear to us that as to why did the courier delivery person not attempt to contact with us by means of mobile, any sound or any voice call where we are always at our home?
However, you are requested to please take stern action to the Courier delivery person as he did not come to our residence at "C-303, TALWANDI, (Near Emmanuel Mission School), KOTA-324005, Rajasthan" to deliver the said Cheque to us for any day.He has given the false statement to the Tracking.How he knew that we(Consignee) have been shifted from the given address.Who told him that we have been shifted from this given address? Please, inform us the name and address of that person who told the said courier person about our shifting. If he(courier person) learnt from that very person about our shifting, why he did not see or search about our presence at the given address?
As we are always at our residence, there is no lock at the gate from the outside. So, it transpires that someone was at the residence. Why did he hear anybody's statement where we are staying here?
Please, arrange to send a team with your higher officers to the said residence o[censored]s at TALWANDI to examine as to whether we have been shifted from this given address.
Why he gave the false statement to Blue Dart and made a great mischief to us.Who will compensate for our huge loss of time, perseverance and financial loss. If your team doesn't pay a visit to examine as to whether we have been shifted from the given address, you will compel us to inform the matter to media.
Thanking you in anticipation and looking forward to have your kind cooperation in future.
Yours faithfully,
SOUMYADEEP MAHATA.
C-303, TALWANDI, near EMMANUEL MISSION SCHOOL.
KOTA-324005,
RAJASTHAN,

Dear Sir/Ma'am
Blue Dart courier service brand advertise it as the best and on time delivery service in India. However, my experience with it says that they are making fool of public and are just giving fake adds.

Let's come to the issue. I am a PhD research scholar and currently I am working in Jaypee University of Information Technology, Waknaghat, Solan, HP. It is a big University and daily numerous posts and courier are delivered here by other courier service providers.
However whenever a courier arrives with "Blue dart" they never delivers it here, they just say its "out of delivery are". If the courier is "cash on delivery" parcel they never deliver it to the address mentioned and never give a call to the customer on time. They simply call late and say that you have a parcel collect it from our office in Solan (HP) in 3-4 h or we will send it back. We have to left all our important work and rush to them.
If its prepaid parcel then they don't even bother to call and simply send it back.

Recently they sent my 2 parcels back without bothering to inform me and call me up. One of them was an online purchase, that I don't care about much. But still it is their duty to inform me before shipping it back. Sending it back without informing me is not justifiable at any cost.

The other one they just send back was very important parcels and they should be made answerable for that. That courier was having biological sample "cell-line" from NCCS Puna. I have waited 3 months for this and when I finally received it, they just sent it back without even bothering to call me. Due to it, 3-4 month of my research work is delayed. I have to again wait for it.

It is a very big mental harassment. I want a proper action to be taken against them and necessary compensation for the loss occurred due to their negligence.

I have two items with blue dart to be delivered to me.
One prepaid order for which the update on 29 Dec shows attempted delivery, department extension number not available.
The other one is from bank and for this too same explanation given for non delivery.
I had given the same residential address for both and I didn't not receive any SMS or call attempting to deliver the items

And today after contacting the blue dart customer care, even after clarifying so much he was telling me that he has to confirm which address he should deliver though he was reading out the same address and phone number as I had given and wanted the items to be delivered. And he said he would deliver it in 2 days time.
Very poor service, extremely callous attitude and taking customers for granted.

I should wait only because Blue dart thinks my residential address is department address and every department must have an extension number and every employee must be available in that extention whenever Blue dart decides to deliver his/her items !!!?????!!!

Hi my pan card was handed to blue dart but they have delivered it to some other person and when i emailed them they said so person name and later they were not even responding my e-mails..

We would like to inform you that the package was delivered on 15th oct to ms. Sailaja..
The above doesn't even stay in my apartment and i don't understand where my card went..
Please help.

Dear Blue dart,

Today I had a surprising yet disappointing experience with Blue Dart Delivery man - Prakash Rakshe, Pimple Saudagar Region, Pune - Maharastra.

I had a consignment that had to be delivered to me sent from my bank that is Citi bank. The delivery man came to my address, met me, but surprisingly only to inform me that he is not going to deliver the packet to me. The only reason he cited was the address was not mentioned as per his wish.
My actual address is "Flat no. 102, Sai-Nisarg Park, Phase 2, BLDG B, Wing A, Pimple Saudagar". And this was exact address what was mentioned on the packet. I have all of my government address proof like Aadhar card, Electricity bill and also PAN card, Voter card etc. I even showed him my original Aadhar card. And you know no one can question the address in the Aadhar card, issued by the Government of India, which matches my full name and my address. But this man wanted the address to be written as "B(oblique) / A" (indicating that BLDG B and Wing A). It clearly seemed it was his own wish about the way address should be written.

I asked his name and he said :Prakash Rakshe:. I also informed him that while I have all the required address proof matching the address and name shown on the packet, he still denied delivering the packet to me. I tried to explain him in all possible manners and he was in no mood to listen. Even he ignored witnesses of my neighbors. I have taken the photo of that packet and have attached here. See the pen mark on the packet where he wrote explaining that he wants the address to be written as "B/A", instead of "wing A, BLDG B (as is actually on the packet)".

Now my question comes. While I have all the required address proofs to show to him, what rights he has to determine the way address should be written ? Is he the collector of the Pune district ? He asked me to email the bank, change the address and have the bank to resend my consignment. Why would I do that ? My bank has registered my address after verifying all the needed documents.

He was very rude and seemed illiterate to understand the concept of the address or the government id cards.
I need this to be escalated to the highest level within your company due to the agony caused due to this. I stay at this address from past 5 years and have recieved numerous couriers and posts. Who is responsible if that was an important consignment ?

Coming to my address, checking my proof and providing nonsense reasons of not delivering is something which Blue dart values does not fit into. If this continues to happen with other customers of bluedart then surely there is no way Blue dart can go further.

Thanks
Rohit Malavade

It's not delivered at my given address still. Yesterday status out for delivery and its undelivered shipment held at location. Please delivered it fast
I will never suggest anyone for BlueDart if you guies provide such services. We do give contact numbers incase any issue you should call us if we will not track our order it may not deliver ever
I want the revert asap

They are very lazy fellows who are working in Nelamangala shipping hub which was located at Bangalore city in Karnataka state. I applied for credit card thrice but that courier boys are sent back the courier parcel without contacting me, as I checked status of courier it was showing consignee address not incorrect, please take serious action about that godown as I mentioned above

I, d.V.R kumar working as a cheif office supperindent(personnel)
of east coast railways, visakhapatnam, andhra pradesh.

Submit the following with deep regret for immediate action in view of demonetisation.

Due to misplacement of my hdfc debit card, i have been applied for afresh one through the bank of hdfc online in the last week of december-2016 as most urgent.Accordingly, the debit card along with cheque book dispatched by the hdfc bank on[protected] through blue dart courier.

On date[protected], a courier from blue dart has come to my residence bungalow no-706 at 17:00hrs and demand to show the aadhar card of my son (preparing for iit exams) to deliver the shipment-[protected] i.E;hdfc debit card along with cheque book to him.After searching at least 20 minutes it is noticed that there is no aadhar card available in my residence.The same has been explored by my son over phone call.Therefore, i requested the courier boy who brought the said shipment to be delivered at my office itself instead of residence as there is no time slot/prior intimation by the blue dart.But the courier boy refused my request and stated that the shipment will be delivered at residence itself as per rules.

Again the courier boy came to my residence at 19:00hrs on date[protected] to deliver the shipment in my favour.But he refused to deliver the shipment to me and demanded for aadhar card.In this connection, i demanded for the rule position in delivering the shipment to the customer.Hence, the manager of blue dart has also been demanded for aadhar card to deliver the shipment.Again, i asked the manager a copy of rule position or transferring the rule position at least to my email in delivering the shipment.He abruptly refused and will return the shipment to the hdfc bank.

It is unfortunate and deeply regret to state that the delivery time slot has been informed from blue dart as sms alert on date i.E; 3rd january 2017 at 09:27pm vide shipment-[protected].Besides this, it is also noticed that blue dart tried to deliver the said shipment between the time slot(16:00hrs to 19:00hrs)mon-sat.

In view of the above, i request your good self to supply the copies of rule position/direction either from the hdfc bank or blue dart in delivering the shipment to the customer as early possible otherwise i will knock the doors of honourable court as i faced lot of inconvenience by the staff of blue dart during the period of demonetisation.
A line of sooner reply is appreciated.
[protected]@gmail.Com

Hi, i got a cc from hdfc as i appiled in emergency of money. I got a courier by blue dart i was in ofc the boy came and went away. On d 2nd day i went to ofc to collect it by hand they rejected to give by hand asked me to stay back at home to collect it. I informed them the timings so that i vl b avaiable at that particular hours (10-1) clk mrg to aftnon. On that i hve taken leave and waited for courier but d boy havent cme i left to ofc for remaining half day i asked my mon to collect it the boy came at 3 again and didnt given to my mom as well as she is waitg already for it inspite of showing id proof.
Wat the hell d services provideing u ppl?? Wt d security reasons wen myself came to collect d courier u ppl doesnt given i am in rush of money disgustg behvre disgustg ppl disgustg reasons ridiculous securitys shame on u ppl who troubles common ppl on name of security!!!

My consignment no is [protected]. The consignment was reached Bangalore on 31.12.2016. As per the track they have tried to deliver on 2nd January and 3rd January twice a day and the reason for non delivery is mentioned that Prohibited Area-Entry Restricted For Delivery. I have enquired with the security and they have informed that no one visited our apartment. Without visiting the apartment mentioning that entry restricted shows the commitment of Blue dart staff. I have called up the customer care and they also informed us that they will delivery today but dint deliver yet. We dint expected such a lousy service from Blue dart.

Very bad experience with bluedart hoshiarpur. They will never call you and will put a fake status that customer's address is incomplete. Everytime, i had to check the status online and picked up the delivery by my own by seeing their fake status. Again they put a fake status that address is incomplete and returned the parcel. Not a single person called me.

Complaint on consignment send on 31/12 no.[protected]

I dispatched a very important document on 31st dec through bluedart. It was critical to reach pune by mid-day on 2nd jan’17. As per the advice of the counter person i dispatched through critical mode. To my utter disappointment the consignment was not dispatch till late evening yesterday. This will put me in serious financial loss! I depended on your good reputation and paid at least 4 times more than other couriers and i have been disappointed. Both my mobile number and the number of the person who was suppose to receive the consignment was given. However no one bother to call us.
I want an urgent response and need to know how are you going to compensate me.

Sir mere item ki delivery 2/1/2017 ko honi this... Lekin delivery nhi ki.. Vha jake pta kiya to what pr rakesh rajwani name ka employer galat tarike se baat krne lga...
Delivery 2/1/2017 ko honi this... So bina address locate kite hi message daal diya ki address locate nhi ho rha... Or rakesh rajwani name ka person bahut jyada galat tarike se baat kr rha that... Gaali galoj tk krne lga... Sir plz solve my problem and rakesh ko bhi galat tarike se pesh aane k lite notice do... Thank you

Hi team,

My way bill no is :[protected]

I can see the status being updated as not delivered, but actually no one is contacting form bluedart. I do not know exactly to whom to escalate this thing.
This is really painful and the reputation of the company is getting destroyed. Due to some irresponsible franchise this things are happening regularly in bluedart.

I hope a strict action will be taken.

Sir
Hdfc bank has despatched my credit card on 28/12/2016, your person called me to collect the packet awb [protected] on 31/12/16 at 3, 34 pm to collect the packet at that time i was out of my home 484 palam vihar pakhowal road village daad, ludhiana. I told him that my wife is at home and she will also be in home on 2/1/17, he said that person will deliver on 2/1/17. But on 2/1/17 no body has delivered it. Pl. Instruct the conserned person to deliver the same as early as possible. My contact no, is [protected], my email id is [protected]@yahoo.co.in

With regards

Dr. Yadwinder singh brar
484 palam vihar
Village daad
Pakhowal road
Ludhiana-142022
Mobile [protected]
Email [protected]@yahoo.co.in

My bank icici in andheri had sent out vital documents which was not delivered to me by blue dart even after many days. Blue dart has proved to be the worst service ever. It has been atleast a week since goods were dispatched. The delivery office does not even have the courtsey of calling me up and they have put status as address not found. Not at all acceptable.
Awb nos [protected] and [protected]

I had order my slipper week ago .. and it is reached in my home town by blue dart courier 3 days ago or more .. but I hadn't received yet . They didn't received my phone calls .. I had no idea about my order .This is the worst service ever .. why you are doing this business when you can't handle it .. your services can't satisfy peoples who r trusting your service ... I hate your service ..