Blue Dart Express Complaints & Reviews

I order a product in snapdeal.they sent it through bluedart awb no [protected].It has been only 22 days passed and best courier service provider bluedart did not Deliver the product to me.Moreover their customer care executives are busy to misbehave with customers.Not only that i have complained many times against blue dart courier service.But no resolution has been taken till now.What the hell they are thinking themselves.They have taken customers for granted.Useless people.

Dear Sir,
Our PAN card has dispatched through your courier and the airway bill number is [protected] as on 09.01.2017 but yesterday i directly talk to agent at the office and agent give four mobile numbers([protected], [protected], [protected]) .
When I call on these numbers every one said :WE HAVE NOT RECEIVED COURIER FROM COMPANY"

KINDLY TAKE AN ACTION AGAINST THIS MATTER IMMEDIATELY AND REPLY TO ME.

Thanks & Regards
Rani Mishra
Vrindaban
Mobile No [protected]

Dear Blue dart Team

on[protected] my consiment (ATM Card book from icici bank) but blue dart person Ms. Manju From Aligarh branch contact no[protected], not any right way of talking, she says that we have returned your courier due to phone no not update, but we have rec msg from ICICI bank of courier booking.
[protected]

please take any action because two time my consiment returned .

Deepak sharma
[protected]

Product (shirts) is totally different in design from the show in image of your site. This size is not better for me and its colurs totally bad .The product is totally different... This product is very bad quality.Material is quality is so cheap and size is not perfectand size is not perfect for me and i received colour of shirts is also not good so i am unsatisfied with these combo pack, i want return my pack so please fund the money

Your Delivery boy having Contact Detail # [protected] have refuse to deliver my Credit card parcel (Ref No. EV[protected]). When I have received call at 1200hrs from him I was not in my office I requested to him that that my shift will be start on 1:30 PM so he refuse to deliver the parcel and said I am not free so I'll come daily on this time if you want your parcel so come as per my timings.

This is santoshkumar s gunge ..my way bill number is [protected]...
You r giving unhappy services because u servised my credit card without any date information for that reason Im not capable to receive my card ...
I tried many times to contact to custmore care But you are not responding correctly ... So plz inform me whenever u sending credit card to my address ...my cont no [protected]

I have aranged the redelivery of my credit card which is posted through blue dart courier company by calling in customer care no.[protected]
It was scheduled today 16/1/2017 by 4 pm to 6 pm but why the delivery man came for delivery at morning time 11 am. I have inf octavormed till 4 pm i will not be available at my address as I have my duty. Schedulled time 7 am to 4 pm . When I was called to lodge the redelivery the number is not responding. If you are providing this kind of service the i will lodge a complain to consumer forum.

Dear Sir/Mdm.

Please see the below updation from your Srinagar partner services, what kind of services they are providing us, especially me In Srinagar office there is a female employ who is deliberately delayfor my orders.And they have showed BEYOND, but my address is only 04kms away from that office, you can check it also from Google.If you will not take any action I will update it on the SOCIAL NETWORKs, with in 24 hours.

Status
Delay

Status and Scans
Location Details Date Time *
Waybill No : [protected]
Lalchowk Service Centre Delay Caused Beyond Control 13-Jan-2017 11:58
Lalchowk Service Centre Shipment Arrived 09-Jan-2017 12:43
Delhi Hub Shipment Further Connected 08-Jan-2017 11:53
Delhi Hub Delay Caused Beyond Control 06-Jan-2017 10:46
Delhi Hub Load On Hold;Space Constraint-Comml Flt 05-Jan-2017 08:06
Delhi Hub Shipment Arrived 05-Jan-2017 00:43
Delhi Hub Shipment Arrived At Hub 04-Jan-2017 20:19
Bial Hub Shipment Further Connected 04-Jan-2017 14:43
Bial Hub Shipment Arrived At Hub 04-Jan-2017 02:37
Nelamangala Shipment Further Connected 03-Jan-2017 22:19
Nelamangala Shipment Arrived 03-Jan-2017 17:16
Nelamangala Shipment Picked Up 03-Jan-2017 14:02
* - 24 Hr Format

Regards
Ashfaq Sheikh

I have not received my order. My order is in the courier office since 3rd of January. It's been more than 10 days and I have not received it yet.
It is in Chandrasakherpur branch of Bhubaneshwar.
Way Bill no. [protected].
They have not communicated yet and when I tried to call I was ill treated and after that they didn't picked up my call.
This type of service and behavior is not expected from the organization and the staff.
I am highly disappointed from the service.
It is a stain on your brand.

This is to suggest #HDFC BANK THAT THEY MUST NOT be sending any Courier through BLUE DART.
Their service is so very pathetic. I was supposed to get the courier on last Friday. Their representative called me the same day and asked me that he will do the the delivery by 5pm. He gave me MISSED CALL at 4:30pm after which when I called him back the number was out of reach. He did not ever bother to call me back. I kept calling him for another an hour but NO RESPONSE.

NEXT DAY SATURDAY I CALLED THE OFFICE- VIMAN NAGR BLUE DART and it was continuously coming busy and whenever it was ringing nobody picked the call.

I repeated the same today, Monday and continuously calling their office but nobody is picking up the call. EVEN SOMEONE HAD DISCONNECTED MY CALL 3 TIMES??

AFTER ALL THE THINGS I DID AT MY END FOR REISSUING THE CARD COZ OF THEIR SERVICE THE CARD SEEMS TO GET RETURNED TO HDFC.

PLEASE STOP USING BLUE DART SERVICE IMMEDIATELY.

Dear Team,

Kindly note that i have received text message on my registered mobile number as card delivered but please note that I have not shipment of Debit card.Neither anyone collected the same at my registered residence address.

Blue dart AWB No:[protected]

KINDLY LOOK INTO THIS MATTER ASAP AS THIS IS DEBIT CARD.

Hoping to hear positive response from your end.

Best Regards,
Manjiri Joglekar

No one answering the phone ([protected]).
To
The Manager
Blue Dart Services
Siliguri Date:

To whom it may concern

Dear Sir / Madam

I have a shipment form AXIS BANK (AWB no. [protected]). I authorize my friend Mr. Mukesh Saha to collect the shipment on my behalf, please hand over the same to my friend.

Details of my ID proof and address proof is hereby mentioned below along with the Xerox copies

Voters ID card no. – XEQ1102151
PAN card no. – ALIPB5949A

Hope to get your early and positive response and thanking you for the support

Thank you
Yours Sincerely

My courier with waybill no.[protected] was supposed to be delivered by 11th january 2017 but has not been delivered yet citing reason address not locatable, but in that case they have not even called me to guide them with my address. Its been 6 days since 11th january still haven't received a call from bluedart regarding my consignment. They not bother to check with the customer for prompt delivery

Dear Sir / Ma’am,

Sorry to say but this is the worst courier service I have ever encountered. Your courier boy called me up 2 weeks ago regarding the arrival of my parcel. Yet not delivered and listed it as I was not available, which is a vague reason. My location is a prime one just beside N.H. 31. It is so prominent that its even listed on Google maps.

The courier boy later called me and told that it will be delivered. But no action taken. When I tried calling up the Courier Service they simply ignored after knowing the parcel details. Customer Care service even useless.

Today I am receiving a mail regarding return of shipment.
Ref no being : [protected]

Regards,
S.ghosh

Respected sir/madam,
I have courier yesterday from Delhi . bill no. [protected] .it supposed to delivery today .as in status, they have not found my coutier address.I m very socked they have not even called me or receiver once .as it was very important courrrier to be rcvd today . I supposed to summit tomorrow it . I have called local office to receive it personally .but their behaviour was so rude .they hanged up the phone before I could explain my critical situation . I'm very disappointed with service. I expect your discipline action against mis management service of local agent.

Dear Team,
Pls refer the consignment no-[protected], the same is yet to be delivered as the same has already reached in the destination location since 12.01.16. Pls update the status on urgent basis. My contact no- [protected]

Below mail dated 12th jan i have written to one of the blue dart courier executive on customer help line number and waiting for his reply.
After registering the complaint i received my debit card on 13th jan which is reached at roorkee on 29th dec.
I have also forwarded copy of phone call recording to him
His mail id is [protected]@bluedart.com

Dear mr. Nikhil
Refer to our telecon
Pls register my complaint against blue dart courier office for not delivering the atm card even on my request

The debit cart still lying at blue dart office from 29th dec but as per them my area is not located by them. Why they have not contacted to me or bank for getting my location?

I have call at their office and requested them pls refer attached voice call record of the same and still i am waiting

I have been struggling from last 3 months to get my debit card

Pls revert if any query

I was awaiting a banking shipment. The tracking id said it reached chennai - parrys office on 8/1/2017. I was at the residence for the next 4 days to receive it since i am supposed to be at the site. No one came and nobody contacted me to my number but status was just getting updated as 'shipment attempted - premises closed' for 3 days. The 4th day i went to the nearest office, they asked me to go to the office next to broadway depot. The 5th day i went to the concerned office and asked about the issue. There was another customer with exactly the same case from royapuram. They just made us wait and later handed the courier. Actually they are not supposed to do that for banking shipments but since it was their fault they just didn't care.

When asked about the delay and status they had no answer. No answer for why they didn't contact me if they attempted shipment. It seemed they just update the status without even attempting. I told them that i want to register a complaint but the in-charge guy just gave us his number for any future shipments, he said he ll personally follow it.

It looks like the system for courier delivery is not proper/complete. It needs a feedback routine and interactive tracking system so that these kinda of loopholes can be fixed.

Regards,
Ashiq

The service of blue dart courier is getting erose day by day due to its fake commitment and it's indisciplined courier boys.
Recently i have a credit card which should be received by me, at first attempt i wasn't at my place but i left my documents but that guy didn't deliver. So i placed request to re-deliver again with suitable time when i am available.
But these idiots used to call me that it will be delivered tomorrow n tomorrow after a week of mental torture they didn't deliver and returned to bank
Pathetic service provided by these people even the complain number were also supporting their colleagues for their bravo job.

Important document have to come. But in afternoon nobody met because me and my wife both are working. So I give the timmings for the next day after 5 pm. And executive confirm the same. Next day when i am tracking the courier it was same update at 3.45 pm that premise closed. And after calling again at boriwali east office the executive said the courier will be deliver today only between 5 to 8 pm and same was not received. This is what sensitivity agency is following.

Shailendra Dadhich
M.no [protected]
Track no -- [protected]