Blue Dart Express Complaints & Reviews

Hi, I am very much disappointed as a customer with the services of Balasore franchise. I have ordered one item from Flipkart and the item reached Balasore on 16th November 2016. But they didn't call us for delivery and updated that landmark needed which was not true. When I updated the address after that also I didn't get a single call from them. When I enquired they told me collect the item from their office after 5th Dec 2016. When I further asked them why they didn't deliver the item, I simply get a response from them that the item was pretty big to be delivered at my home. Whereas I could easily fit that item in my 2 wheeler.
My heartiest request to you to please follow this up on priority as I saw at least 5 people at that time collecting their item from the office. When I asked them they told me that they usually pick the item from the office.
I am definitely raise a concern with Flipkart as well, as their reputation is also at stake along with blue dart due to this inefficient and irresponsible people at Balasore franchise.

HDFC Bank sent me a courier, waybill number [protected], which I needed urgently. Courier reached Mumbai Hub on 2nd December, 2016. But they didn't deliver it. From 04.12.2016 daily am asking them the reason for this, they said that the complete address is not mentioned on the packet and there is no contact number of the addressee also. But, I know my complete address was clearly mentioned on the packet. When I inquired about the reason for not delivering...again it is coming like consignee was not in premises. It is such a big lie as my parents are always in home. I dint expect this from blu dart
Immediate action will be highly appreciated.
Thanking you, ...

HDFC Bank sent me a courier, waybill number [protected] which I needed urgently. Courier reached Calcutta Hub on 4th December, 2016. But they didn't deliver it. As on 09.12.2016 asking them the reason for this, they said that the complete address is not mentioned on the packet and there is no contact number of the addressee also. But, I know my complete address was clearly mentioned on the packet. When I inquired about the reason for not delivering...
Immediate action will be highly appreciated.
Thanking you,

My brother sent me a courier, waybill number [protected] which I needed urgently, from Jammu to panchkula on 29th of November 2016 from Jammu. They charged 465rs for the same. Courier reached panchkula on 1st December but they didn't deliver it. On asking them the reason for this, they said that the complete address is not mentioned on the packet and there is no contact number of the addressee also. So I went to panchkula branch in sector 14 to pick it up myself. To my surprise my complete address and contact number was clearly mentioned on the packet. When I inquired about the reason for not delivering it to my place the lady there started with some random excuses. They charged me around 500 bucks for the service and still didnt deliver it or call me for the inquiry of the address. I mailed them but they only asked about the details and did nothing. Now they do not reply to my mails also.

I was watching the delivery of the product I bought online from Bata and delivery through you. First of all the message saying Address unlocatable/landmark needed is bogus as the address is very clear. I was tracking on your map the delivey person was simply roaming around Indiranagara and never bothered to come to our office and deliver the goods. I am extremely unhappy about the way in which your delivery action for this item.

I send back two products to snapdeal through bluedart on 2/5/16, but I got only one's refund. I contacted with snapdeal and got a reply that they can't collect the details by the tracking number. So send to the proof of delivery to them. I contacted with the branch that I send these items. They told me to contact with the customer service of bluedart. So I request you to kindly email me the proof of delivery. My mail Id is praveen.[protected]@gmail.com

I am not received shipment.estimate delivery date is 6 December so today is 8 December so, bludart customer he ask mi your item is return from vendor because we have received Request from vendor but i ask to vendor he told Not out of any requst send to bluedart . And right now status is UNDELIVERED SHIPMENT HELD AT LOCATION because CONSIGNEE'S ADDRESS UNLOCATABLE/LANDMARK NEEDED.so what's this blue dart .

Unluckily my parcel was to be delivered through blue dart. It was the worst experience no other service would be as worse as blue dart. My order (waybill no-[protected]) was to be delivered on 3 dec an then it was delayed to 6 dec and now today is 8 dec still no one has attempted delivery and your ridiculous stupid empoloyees are displaying wrong messages like i refused to take. When i am eagerly waiting for my parcel why would i refuse to accept it. Your service is very very poor worst. I have seen its reviews more than95% people complained this only still this is the condition. When you cant work properly then please you should stop working. This is about blue darts lucknow service and i guess the same is with other places also. Either you dont have control on your employees or you are just ignoring this. This is the third time that my order has not yet been delivered. Improve your service or choose another designation where you cannot disturb the customers.

Bitter and very painful experience I have with your company. I have received one SMS from your company that I am supposed to receive my credit card today at 4.15 pm from your Jadavpur branch, Kolkata. Shipment No- AWB[protected]. Way Bill No- [protected]. The card has been reissued to me as the old card was not functioning. I stay in one of the prominent locality of South Kolkata at Upohar Complex, (Efficiency and Comfort), Flat No- E 603, Plot No- 2052, Chak Garia, Kolkata-700094, Behind Peerless Hospital, Near Kabi Subhash Metro Station. I have requested my wife to stay back Home throughout the day to receive the card. Very surprisingly, I have received one SMS that my address is not traceable. Believe me I stay in an apartment where there are 13 towers and it is not at all a rural or village area. I can bet on that your delivery boy did not visit to my address. When he was unable to track the address then why did not he call me up? This is not at all expected from a company like Blue Dart. Please help me by delivering the consignment.

Aside Miss Kochar- My credit card No is [protected] which has been reissued and I am yet to receive the card, unnecessarily harassed by Blue Dart company. Please help me by delivering my card.

I ordered from eBay. Reference : Awb# [protected]
The delivery person told me over the phone that he would come to deliver it today 8/11/16 at 12pm. I took the first half of my day off and waited. Blue dart then rescheduled it between 3-6pm. I further waited. In between I called several times to confirm, they said that it would definitely arrive. It's past 6pm and the delivery is not here yet.
I am also raising a formal complaint in consumer rights forum.

Kukatpally Consignee Refusing To Give Necessary Identification 07-Dec-2016 12:00
Kukatpally Shipment Out For Delivery 07-Dec-2016 09:34
Kukatpally Consignee Refusing To Give Necessary Identification 06-Dec-2016 12:46
Kukatpally Shipment Out For Delivery 06-Dec-2016 09:56

waybill no is [protected]
no one is picking call, office numbers are[protected], 64621053

This is probably the second time that my document is being shipped through bluedart unfortunately which I never wanted to.
I have tried to track my courier and it was showing as shipment out for delivery but no one contacted me before coming for the delivery why???????
As I am working in a rotational shift, I have tried to cal the person so that I can inform him about the time so that he can deliver the courier but the person was extremely rude and he disconnected the call. When I tried to call again, he rejected the call and switched off his phone.. Why???? If you can't deliver the couriers on time then are you taking the couriers.. Poor service.
I haven't received my courier yet.. It happened the same last time. Why would I waste my time in chasing up you people huh!!!

I am Vijay Kumar Director Corporate finance Deutsche bank. Every time my area deliver boy give wrong reason for not delivery my courier like house locked, address not located and landmark needed. All these reason are false. He is telling lie.this time again he I see doing same thing. My waybill no [protected] dispatched by ICICI bank which is contain very urgent documents but delivery boy not deliver to my address. For this document I will file case against blue dart in court.

Vijay Kumar
[protected]

Please note as per our records, the module-i certificate was despatched on july 12, 2016 through blue dart courier (con no. [protected]) to bangalore.

My mba certificate was delivered to someone else without my knowledge.
I have sent several emails and called them stating that this wrongly delivered. they dont care to call or resolve the issue.

Hello bluedart customer team,

I got a call 2 days back from bluedart saying that the parcel was delivered to my pg on 16th july and that he would raise a complaint against this, as it was not delivered. i told him that another agent called amit told me that it was returned. he disagreed and said that it was a wrong information. he also said that the university had raised a complaint against this.

Please check the email from icfai university stating the same.

Today, i called in to bluedart. shashi had taken the call and now she says that this was returned to the university and someone called anu h/k has received it.

May i know the right information?

Where is the certificate now?

Hello ssd team,

I require your involvement in this as well. please escalate it. i did not receive any call from bluedart regarding during july 2016. i always get my text books on time and the agents call me to let me know that the parcel is in my place. but regarding both module 1 and module 2 certificates, i never got a call.

Regards,
Jomy jose baby

When i am present at my home how you people can say that i am not present... With irresponsible why do your company take care of delivering the parcel... If you can't keep up your commitment at the right time why your company drops the message that your parcel will be delivered by so and so time... I just need proper response through your company side... I need to know that person or executive who has been visited our place and told that i was not present at home. Atleast not even call i have received that's my order has been reached my place. Without any information how can your company takes the decision and delivery the order one later. I need to contact the right person to talk about the complaint. Atleast now you guys take right decision.

I had ordered two tanishq earrings through titan.co.in, they had sent the courier through BLUE DART. BLUE DART did not deliver waybill number [protected], but has updated the online status . I suspect that he faked my mother's signature .
on cross questioning with blue dart, delivery man is lieing that he has delivered the package .

This is regarding to refuse the parcel delivered at home by bahadurgarh branch and the parcel returned back that owner has refuse to take delivery.

The same was Informed to Zonel Head Mr Akash also on 6 Dec 2016 by telephonic, he has also ensured me that he will be call me back in 10 minutes but till time no communication received from Mr Akash also.
Request to take an appropriate action and a copy of action taken may be informed.
AWB No -[protected] dt 29 Nov 2016

They don't know how to talk with customers... They are very irresponsible n rude to customers ... They are making their own rule can't keep the package for 1 day also.. please take action against on them try to take serious against customer... Thanking you n I wish we will get positive action against on it... We are having lots of problem especially with the staff member.. kindly ask them to communicate with kind n good manners with the customer.. Thanking you

Dear sir
My parcel from mi.com with the AWB number[protected], On Tuesday the courier boy came to deliver the parcel, as it was a COD when I gave him two 100 rupees note he refused to accept and said I wont take these old note as the 100 Rs notes were a legal tender he should have accepted it.Then he took back the parcel .Plz take a look in this matter how dare he refused the legal notes.so plz send me my parcel and don't send it back to sender plz

My awb is [protected] booked on 30 nov to be delivered on 1st dec16 i have bkd in express delivery paying 690 rs for one kg but no one deliver the other day i made 100 times calls to them then they deliver courier of visa docs on 3rd day evening atound 7 pm which defeats my aim.pls refund my courier chgs as u have not fulfilled express couier service my name is amarjeet id [protected]@gmail.com pls refund urgently