Blue Dart Express Complaints & Reviews

I am Vijay Kumar Director Corporate finance Deutsche bank. Every time my area deliver boy give wrong reason for not delivery my courier like house locked, address not located and landmark needed. All these reason are false. He is telling lie.this time again he I see doing same thing. My waybill no [protected] dispatched by ICICI bank which is contain very urgent documents but delivery boy not deliver to my address. For this document I will file case against blue dart in court.

Vijay Kumar
[protected]

Please note as per our records, the module-i certificate was despatched on july 12, 2016 through blue dart courier (con no. [protected]) to bangalore.

My mba certificate was delivered to someone else without my knowledge.
I have sent several emails and called them stating that this wrongly delivered. they dont care to call or resolve the issue.

Hello bluedart customer team,

I got a call 2 days back from bluedart saying that the parcel was delivered to my pg on 16th july and that he would raise a complaint against this, as it was not delivered. i told him that another agent called amit told me that it was returned. he disagreed and said that it was a wrong information. he also said that the university had raised a complaint against this.

Please check the email from icfai university stating the same.

Today, i called in to bluedart. shashi had taken the call and now she says that this was returned to the university and someone called anu h/k has received it.

May i know the right information?

Where is the certificate now?

Hello ssd team,

I require your involvement in this as well. please escalate it. i did not receive any call from bluedart regarding during july 2016. i always get my text books on time and the agents call me to let me know that the parcel is in my place. but regarding both module 1 and module 2 certificates, i never got a call.

Regards,
Jomy jose baby

When i am present at my home how you people can say that i am not present... With irresponsible why do your company take care of delivering the parcel... If you can't keep up your commitment at the right time why your company drops the message that your parcel will be delivered by so and so time... I just need proper response through your company side... I need to know that person or executive who has been visited our place and told that i was not present at home. Atleast not even call i have received that's my order has been reached my place. Without any information how can your company takes the decision and delivery the order one later. I need to contact the right person to talk about the complaint. Atleast now you guys take right decision.

I had ordered two tanishq earrings through titan.co.in, they had sent the courier through BLUE DART. BLUE DART did not deliver waybill number [protected], but has updated the online status . I suspect that he faked my mother's signature .
on cross questioning with blue dart, delivery man is lieing that he has delivered the package .

This is regarding to refuse the parcel delivered at home by bahadurgarh branch and the parcel returned back that owner has refuse to take delivery.

The same was Informed to Zonel Head Mr Akash also on 6 Dec 2016 by telephonic, he has also ensured me that he will be call me back in 10 minutes but till time no communication received from Mr Akash also.
Request to take an appropriate action and a copy of action taken may be informed.
AWB No -[protected] dt 29 Nov 2016

They don't know how to talk with customers... They are very irresponsible n rude to customers ... They are making their own rule can't keep the package for 1 day also.. please take action against on them try to take serious against customer... Thanking you n I wish we will get positive action against on it... We are having lots of problem especially with the staff member.. kindly ask them to communicate with kind n good manners with the customer.. Thanking you

Dear sir
My parcel from mi.com with the AWB number[protected], On Tuesday the courier boy came to deliver the parcel, as it was a COD when I gave him two 100 rupees note he refused to accept and said I wont take these old note as the 100 Rs notes were a legal tender he should have accepted it.Then he took back the parcel .Plz take a look in this matter how dare he refused the legal notes.so plz send me my parcel and don't send it back to sender plz

My awb is [protected] booked on 30 nov to be delivered on 1st dec16 i have bkd in express delivery paying 690 rs for one kg but no one deliver the other day i made 100 times calls to them then they deliver courier of visa docs on 3rd day evening atound 7 pm which defeats my aim.pls refund my courier chgs as u have not fulfilled express couier service my name is amarjeet id [protected]@gmail.com pls refund urgently

Delivered the package to an unknown person. It has been more than 48hrs & still I don't have any information about my package. There is no information from Blue Dart where my package is. How unprofessional can a courier company like BLUE DART be, that they have misplaced the package.

ShAWB no : [protected] Shipment not received, I was at home only and ur guy even didn't knock the door and went back, and currently my consignment is with Thane Manpada service centre, kindly deliver as soon as possible

A bluedart courier was awaited between 7-10 December 2016. It was delivered on 6th itself which is appreciated but timings of delivery were not checked and confirmed with the complainant. The delivery person arrived at home and then called up when I was not at home and even could not reach soon. He also could not reach and deliver at any alternative location. No one else was at home too and I had to find up someone else in neighborhood to receive it then.

It is suggested that a call in advance would be highly useful to both the parties saving upon the resources and time. Generally, delivery timings are checked by companies before delivery.

I believe the below statement says it all. I am very unhappy with the blue dart services. I placed my shoes order almost 3 weeks ago and still havent received it. Its been a week that my shoes are kept with blue dart and thers no action on it.

Please call me tomorrow and have the shoes delivered.

Thanks ajeet singh
[protected]

Cation details date time *
Waybill no : [protected]
Ggn e-tail deliveries need department name/extention number 05-dec-2016 16:38
Ggn e-tail deliveries shipment out for delivery 05-dec-2016 09:50
Ggn e-tail deliveries need department name/extention number 03-dec-2016 13:32
Ggn e-tail deliveries shipment out for delivery 03-dec-2016 09:48
Ggn e-tail deliveries consignee not available 02-dec-2016 12:48
Ggn e-tail deliveries shipment out for delivery 02-dec-2016 10:21
Ggn e-tail deliveries consignee refused to accept 01-dec-2016 10:42
Ggn e-tail deliveries shipment out for delivery 01-dec-2016 09:22
Ggn e-tail deliveries need department name/extention number 30-nov-2016 12:59
Ggn e-tail deliveries shipment out for delivery 30-nov-2016 09:34
Ggn e-tail deliveries need department name/extention number 29-nov-2016 11:07
Ggn e-tail deliveries shipment out for delivery 29-nov-2016 08:59
Ggn e-tail deliveries shipment in transit 29-nov-2016 07:55
Ggn e-tail deliveries shipment arrived 29-nov-2016 07:55
Gopinath bazar hub shipment further connected 29-nov-2016 06:46
Gopinath bazar hub shipment arrived at hub 29-nov-2016 04:17
Cod processing centre iii shipment further connected 29-nov-2016 03:31
Cod processing centre iii shipment arrived 29-nov-2016 03:20
* - 24 hr format

Bluedart at hamirpur, himachal pradesh always denies for delivery and tells to customers that u have to mandatory recieve ur courier at our office else we will not deliver it and when asked in detail always crying that we have staff crunches, so better bluedart u should close ur business i[censored] cant deliver

On my mail status there seem that i am not available but your boy came and meet me .
but u said not available.

its very wrong
-i orderd at[protected]
-your boy came to me at[protected]
-and at 2pm i call him and said him to get change of rs 400 he said ok
-but he came at me and said i forgot about change.
-he said i will come next day and he will not come
-and in your mail u said i am not avalable.

Hi Concerned
This is to bring to your notice that i had a courier from one of the banks and when i called the customer care at 12:50 the information was it will be delivered by today at 3:20 PM and again i call them at 3:45 PM they informed me that it will get delivered by today with in 6:00 PM and when i am calling them at 6:20 PM they are informing that today its already time so it will get delivered only by tomorrow. and they informed me that the person has reached the location and was unable to contact me.. For your information no one had come to my place or even called me on this regards..

Being a service provider in the world and if the customers are unsatisfied will they come back to you. And your name is getting spoiled by the lower level people

so please look into the issue and get my consignment reach by tomorrow at any cost..

Airway bill number: [protected]
Twice the shipment came in when i was not at home. After that 4 times i called up customer care and they assured the shipment will be delivered on the said day and hence i stayed at home. All the four times it has not yet been delivered. This is getting frustrating now. The first executive i spoke to... I do not remember the name. The other 3 i spoke to were shubhangi, radhika and alisha. All of them promised that the shipment will be delivered. Radhika on the 3rd of dec confirmed that the shipment is out for delivery. I was hence at home. Just an hours after i spoke to her on the online tracking site it was updated that the premises is restricted. The delivery guy did not even come to the society. I called back radhika and she said it will be delivered today. Alisha also confirmed that it will be delivered today but seems they are just fooling customers.

I was expecting my amex card delivery through blue dart today (Waybill no : [protected] reference no :[protected]. I came to know from customer care that it attempted delivery but returned back due to restricted entry in the office premises. I was outside the premises during that time, but didn't see any of the bluedart executives. Don't know how bluedart works. This should at least call me to my contacts. This is a bit awkward and like knocking my door without ringing the doorbell. Strange and poor service from blue dart.

Actually these days i'm on leave and my family also living in village for few days.
Without any information consignment returned
Details
Awb no [protected]

Regards
Pravin kumar
[protected]

No body response to me, I call to Customer care today only 10 Times. Today out delivery. But still not received my Consignment.

I am call to Customer care today she tell today confirmed delivery. I am waiting for long time but still not dispatch.

I am working and my wife also working. So noboday in my home, I am take leave today afternoon also . But very poor communication in Blue Dart.

[protected]-tracking number.
It was returned first time undelivered and again axisbank has resend it but nobody care to deliver it