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Blue Dart Express Complaints & Reviews

www.bluedart.com
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Updated: Jun 5, 2026
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 461

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A
amit.bit
from Bengaluru, Karnataka
Sep 1, 2016
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Address: 700122

Pathetic delivery service after 7 days of consignment booking when my self personally visited the delivery branch to collect the cong. they dined to delivery at counter, as per 3 consecutive delivery promises by customer care took 03 days leave to stay at home to receive the Cong after that I was bound to visit the branch today, after searching 3 hours I found the branch and also ready to give my Photo identity to them because from tomorrow I, ve to leave station for service requirement.
Blue Dart Express customer support has been notified about the posted complaint.
Sep 06, 2016
Updated by amit.bit Soon after next day of my Currier branch visit when I called to Customer care he replied me that the consignment has been return back due to address not found. Now you tell what should do with this Currier Service.
Sep 07, 2016
Updated by amit.bit Yesterday the delivery boy call to my alternate No.(My wife phone no) which was given at HDFC bank and ask to pass Adhar card/Voter card no. to him by telephone then after he will visit home to deliver the credit card, he did not disclosed his name but this is his phone no.[protected], than after 2100hrs. when I called him he replied it will be delivered on today on 7th Sep 16 but till now 1830hrs. I, ve not received any call from the delivery boy, This Currier service license should cancel by respective authority.
Sep 12, 2016
Updated by amit.bit As I come to know through Blue Dart containment tracking that the delivery boy given false report to their office that " Consignee refuge to show identity" now you can imagine how the Currier service mentally harnessing the customer.
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    shaan97
    from Hyderabad, Telangana
    Sep 1, 2016
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    Address: Hyderabad, Andhra Pradesh, 500072

    This is with reference to your courier service is so worst that you failed to deliver in time. As per you site boasting you promised to deliver on 30th, but you failed miserably. And kept update as delivery delayed. If you can't keep the expected date of delivery as promised why you harass us. Apart from this you torture you won't allow us to take delivery from your nearest hub stating lame excuses. We select courier system because it will be delivered quickly. When this can't happen we can go for another courier system like DTDC, or Professional which is more far better than you. Or else we can go for speed post instead of selectin your lazy BlueDart services
    Sep 2, 2016
    Complaint marked as Resolved 
    Called and spoke to Floor Manager, explained the urgency about delivery time, he immediately sent the courier person and my package was delivered it was almost 10pm in the night.
    Blue Dart Express customer support has been notified about the posted complaint.
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      B
      bhaanu23
      from Gurgaon, Haryana
      Sep 1, 2016
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      Address: Sonipat, Haryana, 131001
      Website: blue dart and paytm.com

      My paytm prepaid order of hawkins pressure cooker with above airway no. is not delivered to me but some body else naming joginder i dont know this joginder but they are claiming that product has been deliverd on 30/8/2016 nobody in my house and neighbour has collected it. many times i have got order from paytm through delhivery and xpressbess but first time they were sending by blue dart and blue dart misplaced it i want my money which was paid earlier paid by debit card
      Blue Dart Express customer support has been notified about the posted complaint.
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        I
        impulse.innovate
        from Delhi, Delhi
        Sep 1, 2016
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        Address: New Delhi, Delhi, 110025
        Website: bluedart

        My package from Mi has been held by blue dart due to "NATURAL CALAMITY"!!! the natural calamity under question is the showers that took place in delhi on wednesday morning.
        Okhla E-Tail Delivery Delay Caused Beyond Control 31-Aug-2016 13:53

        They are not responding and not trying to attempt the delivery. My place is quite near by their warehouse.
        Blue Dart Express customer support has been notified about the posted complaint.
        View replies
        I hate your service, as no phones r not attended by your persons. delivery of material is too late, wrong feedback are given by your organisers, for eg. when i ask in case phone attended by your person, i get wrong feedback, i suffer lot of loss in my business due to material not recd, in time.
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          S
          sanket kar
          from Dhilwan, Punjab
          Sep 1, 2016
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          Address: New Delhi, Delhi, 110076

          My courier is not delivered form 24th of aug, even after daily following up with t n sharma & satish verma from mohan co-operative branch where the courier is held the delivery is still pending. it contains very important docs for which i'm bearing loss of 3k per day. waybill no [protected]. i'm only given false confirmation that tomorrow will try to deliver. request senior intervention to resolve the issue.
          Blue Dart Express customer support has been notified about the posted complaint.
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            J
            jaya3232
            from Mumbai, Maharashtra
            Sep 1, 2016
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            Address: 642003

            Blue dart service in Pollachi - 642003 is totally waste. They didn't try to deliver. They simply post status like "attempt failure, wrong address ". I faced this kind of problems in bluedart so many times. My order items was reached my area on 28.8.2016. Till they kept with them with out any phone call or messages
            Sep 01, 2016
            Updated by jaya3232             Why they get order/ pick up if they cant able to deliver
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              S
              sunnyvk
              from Hyderabad, Telangana
              Aug 31, 2016
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              Address: Warangal, Andhra Pradesh, 506002
              Website: Blue dart express

              I ordered a product in bewakoof.com which was to be delivered by blue dart express and i suddenly received a mail from bewakoof care that i cancelled the product. To my suprise, i didn't even received a call from the blue dart express courier boy. And it is written that i personally cancelled the product. I have been waiting for that product with 1000 eyes since a 10days for which i paid in advance. This blue dart express itself cancelled my product without intimating me and saying that i myself cancelled the product. This is their laziness in delivering the product!
              Blue Dart Express customer support has been notified about the posted complaint.
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                M
                Meenakshi Sundaram Murali
                from Hyderabad, Telangana
                Aug 31, 2016
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                Address: Chennai, Tamil Nadu, 600114
                Website: www.bluedart.com

                I have a complaint Blue Dart. Reference no [protected]. Package to be delivered in Nanganallur - chennai - with proper address to which amazon and flipkart regularly.

                My lenskart package is with them. They posted consignee address incorrect as the status once.

                Second time some one spoke to at length about address and landmark (very rude to me). Yet, I am yet to receive the package.

                Can you please run some investigation and ensure, we get good service.
                Blue Dart Express customer support has been notified about the posted complaint.
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                  M
                  mudayarajkumar
                  from Thiruvananthapuram, Kerala
                  Aug 31, 2016
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                  Address: Chennai, Tamil Nadu, 600061

                  Am facing very frequent issues with bluedart team, they are not delivering the consignment as aggregated timeline. Not sure whether any kind of tracking mechanism of their field representative. My consignment is lying with them for past 2 days ([protected]), still there is no proper response on this.

                  Also there is multiple instance am facing with similar issue in past, on every time they excuse with some kind of fake reason and if track & asking for a status about the consignment they simply responding that your "number is not reachable" 0r "your are not responding the call" etc... Ridiculous guys

                  Even am insisting with my relatives and vendors don't go with blue-dart...

                  Do reach me @ [protected]
                  Blue Dart Express customer support has been notified about the posted complaint.
                  View replies
                  [protected]
                  Tracking no.
                  Blue dart

                  Dear Sir my product is not given to me..
                  Ur courier man even not contacted on my no. And put a wrong status on tracking website ...

                  I want immediate Nd strict action on it

                  My no. [protected]
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                    A
                    Amit0279
                    from Kolkata, West Bengal
                    Aug 31, 2016
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                    Address: Hooghly, West Bengal
                    Website: www.bluedart.com

                    Worst service by blue dart. My consignment with waybill no : [protected] is under status "shipment out for delivery" for the last 3 days! No delivery made!
                    Every time i contact the toll free number –[protected], automatic message says "your parcel will delivered by eod today"!! But that 'today' never comes.
                    And most importantly the toll free number is not free at all! I saw call charges deducted at the end of the call!! All lies.
                    My parcel contains important medicines. If i do not receive it by today i would cancel the order and return the package.
                    Will never use blue dart again. It sucks!
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      H
                      hemantmca2004
                      from Mumbai, Maharashtra
                      Aug 31, 2016
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                      Address: Indore, Madhya Pradesh, 452012

                      Online status shows shipment delivered to hemant sharma but i was not at home at time. Its delivered to wrong address.
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                        A
                        A B Qadri
                        from Abu Road, Rajasthan
                        Aug 30, 2016
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                        Address: Udaipur, Rajasthan, 313001
                        Website: blue dart express

                        Telephonic contact at local office attendant says deliver in between 3 to 6 pm.
                        But the shipment not deliver, and after 6 pm not pic my call .
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                          S
                          santore
                          from Jabalpur, Madhya Pradesh
                          Aug 30, 2016
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                          Address: 462042

                          The massage was receipt in my mobile no. [protected] on 29/08/2016 as -
                          Your ebay order will be attempted by blue dart today. Track on http://bluedart.in/[protected]. from : ad-bludrt

                          Next day on 30/08/2016, massage is receipt as :-
                          Your order from ebay with blue dart awb# [protected] is undelivered since you weren't available. To reschedule, please call [protected],

                          My complaint is that with out contact and without reaching my door address, this false massage came to me and i am shocked that this type of massage receipt to me by reputed courier service whereas my wife was at home all the time on 29/08/2016. Please keep reliable courier boy so that order may be deliver costomer in time.

                          I hope

                          R c santore
                          Blue Dart Express customer support has been notified about the posted complaint.
                          View replies
                          Dear santore,

                          Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

                          Regards,
                          Team Ebay
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                            T
                            tamufa52
                            from Mumbai, Maharashtra
                            Aug 30, 2016
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                            Address: 380004

                            I haven't received my shipment till date as it's already arrived ahmedabad from mumbai on 26 august 2016.

                            It was not delivered on 26 august as i was not available but after 26 aug 2016 still no response or reply from bluedart and when i called one of their member's they are informing me that the shipment is still with bluedart and they also don't know when to deliver the shipment.

                            This is my waybill no:[protected], also i am attaching the picture of delaying shipment purposely.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              S
                              sharath940
                              from Bengaluru, Karnataka
                              Aug 30, 2016
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                              Address: 600097

                              Hdfc have sent a credit card, which is to my office address and this bad courier company blue dart do not have phone to call the person to whom the product was supposed to be delivered. well i called the customer care and asked about the late in deliver, the answer was mindblowing..!! " security did not allow the courier boy inside ", Mr blue dart ppl have some commonsense u have something called mobile through which u can contact me after reaching the office. the customer care girl was so arrogant she said " the courier could not be delivered until the courier boy is allowed inside the office" what crap ppl, no company will allow any courier boy inside the office, well they wont allow me if i dont have my id card. my AWB is [protected] pls do solve my issue.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                V
                                VishalRao Gaikwad
                                from Surat, Gujarat
                                Aug 30, 2016
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                                Address: Rajkot, Gujarat, 360380
                                Website: Snapdeal, amazon, ebay

                                The agent of bluedart express delivering the package is not delivering at home or office. He also charges extra amount for the package. And behaves badley with all customers. Not giving full service. Name of the agent is piyush malani. Please resolve our problem because monthly our parcel which we receive are coming minimum 3 to 4 times a month and its very annoying dealing with this agent. Behaves very rudely and uses offensive words while we complain about the inconvenience faced by us because of his incomplete service. Please take strict actions regarding our complain. Or change the agent for delivering parcel. It would be a better option and will also helpful in maintaining company's Good will and prestige.
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  R
                                  renamehta
                                  from Jaipur, Rajasthan
                                  Aug 30, 2016
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                                  Address: 302017
                                  Website: www.bluedart.com

                                  On 23rd august a courier as dispatched from blue dart from mumbai to jaipur. Till date it has not been delivered at the address. Along with this a wrong shipment information is been shown on the track order details stating that premises is closed of the recipient for past five days. T
                                  This is untrue as the recipient is available at the address stated in the courier. Not only this they did not even bothered to call once the delivery boy has reached the venue.
                                  Also i had called them at all the numbers of mumbai, ahmedabad and jaipur centers of blue dart but no one is reponding on these numbers.
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    M
                                    manasi27s
                                    from Chennai, Tamil Nadu
                                    Aug 30, 2016
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                                    Address: Kolhapur, Maharashtra

                                    Sir,
                                    I had opted for your critical courier service to send my visa documents to delhi. I was an urgency that my documents reach the next day and with the critical courier service, i was guaranteed to get it delivered before noon the next day. However as it was delayed a day by your company my visa is not processed in time. Im missing my flight. I am suffering a huge loss due to your delay - my visa, my flight, the cancellation price, the hiked flight costs. This is completely unexpectedly service.

                                    Kindly revert back.
                                    Tracking pin [protected] (Kolhapur to delhi; sent 23/8; expected delivery 24/8 but wasn't delivered on 24/8)
                                    Manasi gaikwad.
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    View replies
                                    In Regards to POD# [protected]. Instead of mentioning the phone number of the delivery address person, including my details. Bluedart has failed in their delivery service. I need proof of delivery on my linked email address asap as well as my parcel back or pay me the product value.
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                                      D
                                      dhananjay1975
                                      from Mumbai, Maharashtra
                                      Aug 30, 2016
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                                      Address: Patna, Bihar, 800012

                                      Dear sir,
                                      My waybill no : [protected] patna service center shipment arrived dated 22.08.2016. Patna service center till today morning report shipment out for delivery then evening time consignee's address unlocatable/landmark needed. But my address is same. My address details given are bellow:-
                                      Dhananjay kumar singh, s/o sri ramdeo prasad,
                                      H. No.:- 126, kaystha toli, awasthi ghat,
                                      Po:- digha, danapur, patna:-800012
                                      Landmark:- west side of kabristhan.
                                      Additional landmark :- near teliya mahadeo mandir awasthi ghat.
                                      Mob no:- [protected]/[protected]/[protected]
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Aug 30, 2016
                                      Updated by dhananjay1975                                       your Patna Service Center my postal Pin No. 800 012 on not Capable for delivery. My Waybill No : [protected]
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                                        G
                                        genius point
                                        from Moradabad, Uttar Pradesh
                                        Aug 29, 2016
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                                        The pan card couriers are returned undelivered due to carelessness of company men. They don't make effort to make calls to receivers sufficiently. The following reference no. Are returned undelivered:-
                                        [protected]
                                        [protected]
                                        [protected]
                                        [protected]
                                        [protected]
                                        [protected]
                                        Etc.
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