Blue Dart Express Complaints & Reviews

My AWB number for tracking the shipment is [protected].
I want to trace the receipt of my shipment, however no mail or phone support is available.
while calling the cust support numbers, it asks for my confimation of shipment for which i am unable to confirm, repeatedly pressing 1 for confirming my shipment yet IVR says no response.
For mail support, i put up at Pune, so I mailed to bluedart bombay and delhi both, n both are giving delivery failed error.
Need help urgently

I have placed an order for vvoguish multi cotton tops having order id: [protected] & waybill no : [protected] on 1 aug 2016 but, it still not gets delivered to me.

Blue draft is really one of the worst courier service provider. Please no one can go for it.

As per bluedart tracking details, my courier reached gwalior on friday, 5th august, on 6th august, it was updated that address incomplete but no call was made to me regarding courier by bluedart. Also, i tried calling on gwalior branch nos. [protected], [protected], [protected], around 50 times each day...but noone picked up the call till date. Terrible service bluedart. I need my courier asap...and these unemphathetic people are just delaying it.

From past 2 days I am regularly tracking my courier awb no.[protected] but blue dart courier guy neither call me nor deliver my courier to me instead on 1 day the written address does not recognised on 2 day when tracking it written that premises closed . When nobody comes to deliver and call me . I have mail many times and explain address but nobody is listening.

I was to receive courier on 4th and there is no delivery till now. I called to customer care and he said that the product will be delivered on 06th of August and that dint happen.

When I check in the site about status, its mentioned as "Delay Caused Beyond Control". There is no rain nothing and I haven't received a call from your side that the product will be delivered on so n so date/ delayed.

I see daily the change in the status without any information to me..

I used to have high regards to Bluedart but with this experience I will definitely say its the worst service provider... Horrible!!!

shame on your services... SIC

I got a call from my blue dart city office Muzaffarnagar that please collect your courier no. [protected]. I personally went to collect it with my original I'd but executive deny to handover me my courier and told me to submit photocopy of my id, I don't fell comfortable to submit my id bcz it was first time any courier company asking for photocopy of id, is it manadatory it submit photo copy of id??
Mohammad Adil
[protected]

My tracking ID is EV[protected] My courier was dispatched on 15th July and the courier partner didn't called up and send the courier back saying consignee has been shifted but how can my school address be changed. SBI people send the courier again and still the courier is lying at mohali blue dart location saying consignee shifted i call the courier office yesterday i.e 4th August saying kindly deliver my courier and they said they they will deliver tomorrow i.e 5th Aug in the morning. After waiting I called them and confirmed about the courier to be delivered before 2 and they said they have already sent it for delivery and has been instructed to deliver before 2 pm and still the courier has not been received i want a strict action to be taken against them as they are harassing people like this only same case happened with blue dart courier in Mandi Gobindgarh they also kept a very important document with themselves for 03 days without even informing the receiver. Their harassment s are increasing day by day kindly look into the matter at the earliest.

The complete courier details are as below

TrackDart ™ - Tracking Details
Status updates on your shipments are provided below. For feedback on your shipments, select airway bills and click on the Contact Us button at the end of the page. For delivery details of shipments not delivered, select undelivered shipments, enter your Email ID, select "Intimate Me" and Send. To forward the details enter your Email ID, the recipient's Email ID and Send.
Waybill No : [protected] Reference No : EV[protected]
Pickup Date 15 July 2016
From Gurgaon
To Mohali
Status Returned To Origin At Shipper'S Request
New Waybill No [protected]
Status and Scans
Location Details Date Time *
Waybill No : [protected]
Mohali Returned To Origin At Shipper'S Request 22-Jul-2016 19:19
Mohali Undelivered Shipment Held At Location 22-Jul-2016 12:40
Mohali Undelivered Shipment Held At Location 21-Jul-2016 12:10
Mohali Undelivered Shipment Held At Location 20-Jul-2016 13:13
Mohali Undelivered Shipment Held At Location 19-Jul-2016 11:43
Mohali Undelivered Shipment Held At Location 18-Jul-2016 12:51
Mohali C'Nee Shifted From The Given Address 17-Jul-2016 15:40
Mohali Shipment Out For Delivery 17-Jul-2016 11:56
Mohali Delivery Attempted-Premises Closed 16-Jul-2016 16:00
Mohali Shipment Out For Delivery 16-Jul-2016 12:36
Mohali Shipment Arrived 16-Jul-2016 09:48
Mohali Shipment Arrived 16-Jul-2016 09:48
Rama Road Hub Shipment Further Connected 16-Jul-2016 01:01
Rama Road Hub Shipment Arrived At Hub 15-Jul-2016 23:58
Noida Sector 63 Shipment Further Connected 15-Jul-2016 22:23
Noida Sector 63 Shipment Arrived 15-Jul-2016 18:41
* - 24 Hr Format
Waybill No : [protected] Reference No : 074 - [protected]
Pickup Date 22 July 2016
From Mohali
To Gurgaon
Status SHIPMENT DELIVERED
Date of Delivery 23 July 2016
Time of Delivery 12:20
Recipient Sbi\Grt\Deepak
Status and Scans
Location Details Date Time *
Waybill No : [protected]
Dlf Cyber City Shipment Delivered 23-Jul-2016 12:20
Dlf Cyber City Shipment Out For Delivery 23-Jul-2016 10:41
Dlf Cyber City Shipment Arrived 23-Jul-2016 09:39
Dlf Cyber City On Hold As Requested By Shipper 23-Jul-2016 09:02
Dlf Cyber City Shipment Arrived 23-Jul-2016 07:40
Gopinath Bazar Hub Shipment Further Connected 23-Jul-2016 06:37
Gopinath Bazar Hub Canvas Bag Received As Overage 23-Jul-2016 05:01
Delhi Hub Shipment Arrived At Hub 23-Jul-2016 02:54
Mohali Shipment Further Connected 22-Jul-2016 22:10
Mohali Shipment Arrived 22-Jul-2016 19:19
* - 24 Hr Format
Waybill No : [protected] Reference No : EV[protected]
Pickup Date 01 August 2016
From Gurgaon
To Mohali
Status C'Nee Shifted From The Given Address
Expected Date of Delivery 03 August 2016
Status and Scans
Location Details Date Time *
Waybill No : [protected]
Mohali Shipment Out For Delivery 05-Aug-2016 10:29
Mohali Undelivered Shipment Held At Location 04-Aug-2016 12:45
Mohali C'Nee Shifted From The Given Address 03-Aug-2016 15:05
Mohali Shipment Out For Delivery 03-Aug-2016 11:18
Mohali Delivery On Next Business Day 02-Aug-2016 20:16
Mohali Shipment Arrived 02-Aug-2016 15:36
Mohali Shipment Arrived 02-Aug-2016 15:36
Rama Road Hub Shipment Further Connected 02-Aug-2016 06:41
Rama Road Hub Shipment Arrived At Hub 02-Aug-2016 05:15
Gurgaon Shipment Further Connected 02-Aug-2016 04:09
Gurgaon Shipment Arrived 01-Aug-2016 23:56
* - 24 Hr Format

Dear team,

I am working in indusind bank, vijay nagar branch indore, and my account opening kit (Atm card and chaque) has to be coming by bluedart service on the mantion address:- a j 143, flat no 303, ruchi apart ment, dispatched date is 03/08/2016. But no any service provider call me and when, i am no receive my document, and i am still calling on your vijar nagar bluedart office landline no. [protected], but no budy responce me.
Kindaly support me.

Regards
Raja thakur
Mobile no. -[protected], [protected]

As per the message from ICICI bank a shipment sent through Blue Dart was to be delivered to me by Aug.3, 2016 but the delivery man did not visit my place as mentioned in the shipment, on 3rd& 4th of Aug.'16 and the blue dart website shows "premises closed". It is brought to your notice that there is a security check at the gate of my apartment and the security men denied any visit of delivery man.This conduct of delivery man is beyond my comprehension. Pl. look into the matter and do the needful.
Consignee: GIRIRAJ SINGH, Mobile no.[protected] e mail [protected]@yahoo.com Bill No.[protected]
Dt. 04.8.2016
F-4, Wild Grass Apartment-2, Nirguna Mandir layout, S.T.Bed, Koramangala, 1st block, Bangalore, Karnataka

Till date I have not receive my consignment (waybill#[protected])although I talked with customer care many times about that matter & they told me, that consignment reach me on that day...but no positive result...Iam waiting for good service..!for your help :my address details:C/o.Ketan Gohil, Air force road, 31/2, Komol Nagar, Near -Digjam Circle, Jamnagar, Gujrat, Pin-361006.Contact No.-[protected]/[protected]/[protected] (wife).Kindly contact those no. If you have face any problem or requirement.

I ordered a reliance 4G w iPod device from shop.rcom.co.in on last month July 09, 2016.

Based on network problem, i cant attend call at July 21. But bluedart express are not intimate any other further steps

Simply keep it that devices in blue-dart office for one week up-to July 27 and return back to shipping company.

Even i have given my email id and phone number. but they are not interested to intimate once again.

its very worst courier service in my point of view.

And also i want to share about Girnar NewTel Solutions Pvt. Ltd.. this company provides lot of contact numbers for customer care.

But they not responding.. there also worst thing.

Totally i am disappointed through below company's

- BLUE DART EXPRESS
-GIRNAR NEW TEL SOLUTIONS PVT LTD
-RELIANCE COMMUNICATIONS

Please do your jobs in correct manner and make it us better service

The consignment was booked on 28th july 2016. As as per the tracking details, the consignment was supposed to be delivered on 1st aug, but as 30th july being sunday, so the delivery was to be on 1st aug 2016. But today its 4 aug 2016 time: 4:18 pm the consignment has not reached yet. We have made numerous calls and emails to the courier company and to the delivery person as well, but he does not answer to the calls at all. We were given assurance for the delivery on 3rd aug by 1 pm. Therefore i dont seem to have any power more to do than to file this complaint against the courier company. The parcel contains important documents which needs to reach my associate office and some serious application needed to be done, but due to the delay the application seems to may get cancelled and i shall face a huge loss in work/business.

Hi,

Without contacting the customer they have update as I have changed my address, this has happned many times.our indian post is better than this.
when I contacted the customer service they are talking to me in bad tone.
and they are not bother about customer service.
last time also it took one week to deliver the courier, so I will suggest the first flight courier is the best.

Regards
Sandeep

On 29th july, 2016 at about 2.57 p.m, the delivery person called me and asked to stand near the desired location, i.e. infront of my house( Ramnagar road no-4, west side of banibidyapith school). Accordingly we waited for about 45 minutes but he didn't arrived.So we have called him at about 5 p.m and asked the reason for not arriving.Then he told us that he left and he will deliver on the next day i.e. 30th july.But he didn't arrived, so accordingly we called him several times, but he didn't recieved our call. On 1st August, 2016. We went to the bluedart office situated at Amulya market, post office chowmuhani, Agartala.The person in the counter couldnot help us, they asked to wait there till the delivery man come back to the office. He arrived at about 6.30 p.m.We asked him about the reason for the non-delivery.He denied the fact, he said that he waited for us and then returned the parcel, to the original place.We then told him that, he could have asked us to collect our package from their counter. He then said that that this is not his headache. He was very rude. I want to ask you that is this the way, you behave with your customer? This package contain very important documents, which is very crucial at this period.So, I request you to take some necessary actions against this, Or i have to take the next step. I wanted to know this delivery person's name, but he didn't told me, Also none of the people present in the counter co-operated .I want to get my package as soon as possible.If you didn't take any action, I am bound to take action against your company. The delivery man's phone number is [protected].

Hi,

Please check the status of #[protected]. Neither your only one customer care number is working or you people tried to contact me. I have an urgent bank courier to received by which you people are playing

The only thing I can check is the status on your website is parcel is moving from your one office to anther when the delivery date was 2nd august 2016.

I AM PLANNING TO TAKE A LEGAL ACTION YOU PEOPLE WHO DO NOT WANT HONESTLY.

Vikas
[protected]

I place order philips speaker in snapdeal on 28.7.16. i track order it not update... how to know my order details.

Dear sir
Sir meri courier no. [protected] h y without information k bar bar return kr di. Mere yha ka phle pin code 302012 tha ab change ho kr 302040 ho gya or y pin code abhi net pr update nhi huaa h wo khte h ki y aapki glti h or es se phele 302012 tha jb de kr jate the or courier ki information k bina y return kr dete h aapki etni bdi company h ek call krne se company ko ghata thodi ho jayega or return m mene aapki company k office call kiya khud to ek bar bat krke bich m call cut kr diya ([protected]) or dubara call recive nhi krte mene msg bhi kiya pr aapke employe k behaviour thik nhi h or aap meri courier k bare m muje btaye mere no.[protected] h

Hello sir,

I had placed a order on 26th july'2016 from ebay site as per the email received my oder was shipped through blue dart and was suppose to be delivered on 30th july as per the tracking details and the messages received. I got a call from blue dart office dharampur (Hp) regarding the same on 1st august that they will deliver it on 2nd august due to non availability of delivery boy. But today on 2nd august i placed them a call on the mentioned number [protected] some guy spoke very rudly and refused to deliver the product saying that that is a non delivery area. But last month i have received one order from blue dart delivered to the same address. The man was very rude in behaviour and said that you can complaint about us where ever u like but we will not deliver the product.
Airway bill no of the order is: [protected]
And the address mentioned was
C/o sh lal singh kanwar
Mohan meakin ltd
Kasauli (Hp) pin code: 173204

Kindly do the needful sir as i have one more oder placed from amazon that is dispatched via blue dart.

Regards
Kiran kanwar
[protected]

Bluedart., are people really working in this courier service... Whoever is heading this company this is for your info that services provided by your staff is a mere waste of time for everyone your people have my mail to be delivered from your banshankari office address to my residence which is 5 kms and it has been 3 days and your people just say stories when called, also requested to pickup at your location and they say it cannot be handed over. Your lousy service is playing with my time and money, shame on your service capabilities, local post office does a better job, unfortunately much banks have tied up with a pathetic service provider for which they will face the consequences.

Hello respected sir/ madam

I am fond of online shoping. I place my order form happyunmarried.Com on 26/7/2016
Last date to deliver courier was today 01/08/2016 with tracking id [protected] but till now they dont deliver my courier at faridkot your head office called me and told me you have to pickup your courier form head office we dont deliver at your residence area and giving me lame excuse and harased me from last week calling from +[protected] no.
Please sove my problem i am suffering from last week
Thanks

Regards
Lakhwinder singh brar
Colony mai godri sahib
Faridkot
Mob: [protected]
[protected]